EQUAL HOUSING

LENDER

Equal Housing Lender; Franklin American Mortgage Company, 6100 Tower Circle, Suite 600, Franklin, TN 37067. Company NMLS #1599. For mortgage banking professionals only; not authorized for distribution to consumers or third-parties. All info herein is current as of 12/18/15 and subject to change without notice. WHL_TPL_109V6

1. Click “Automated Underwriting” for access to Q.AUS, Desktop Originator (DO), and Loan Prospector (LP).

For Q.AUS For Desktop Originator (DO) For Loan Prospector (LP)1. Click “Launch Q.AUS

From Pipeline.” 2. Find applicable loan and click

“Order AUS.”

Click “Launch Desktop Originator.” Click “Launch Loan Prospector.”

OR

1. Click “Loan Status”>>“View Pipeline” for access to Q.AUS. Find the desired loan, then click “Order AUS.”

Continued on back...

1. Login to www.franklinamerican.com 2. Click “Register or Lock a Loan”>>“Register a New Loan” OR “Price or Lock a New Loan.”3. Follow screen prompts and enter all required data.

4. Click “View Pricing Options.”NOTE: The EMB is responsible for providing borrower with Loan Estimate no later than 3 business days after receiving an application.

Register/Float/Lock a Loan1

Automated Underwriting 2

Automated Underwriting

NOTE:• Loans must be registered or locked before using Q.AUS.• For DO/LP direct, select Franklin American/DO/Wholesale Lender. Findings must be finalized and released to FAMC prior to submission.

Please use Internet Explorer to

view our website.Register/Float/Lock a Loan

Automated Underwriting

Appraisal UploadAppraisal Upload

Completed appraisals are submitted to FAMC via Q.image at www.franklinamerican.com (refer to Step 4).1. Click “Loan Status”>>“View Pipeline.”2. Click the desired loan number or borrower name.

3. Scroll to bottom of the Loan Status screen. In the Loan Submission section, click “Choose File.”4. Select the appraisal in either .PDF or .TIF format to be uploaded, then click “Open”>>“Upload.” The completed appraisal must be accompanied by: • A copy of the appraiser’s current license. • Proof of payment to the appraiser, including the source of payment. • A Certificate of Compliance either from the EMB lender or the FAMC Borrower Appraisal Disclosure. • Evidence of the date appraisal(s) were delivered to the borrower(s) and method of delivery.

NOTE:It will be the responsibility of the EMB’s appraisal management vendor to obtain the Doc File ID and the Submission Summary Report (SSR) from both GSEs and provide them at the time of appraisal.

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Upload Completed Appraisal

Data Entry Screen

T RID Ready!EMB LOAN PROCESS WITH APPRAISAL MANAGEMENT

Wholesale Lending

1. Click “Loan Status”>>“View Pipeline.”2. Click the desired loan number or borrower name.

3. Scroll to the bottom of the Loan Status screen to upload condition(s) to Q. image.

4. Select which condition(s) are being uploaded in the PTD or PTF sections, or click “This is not a requested condition” at the bottom of the page.

5. Click “Select File” in the Upload Condition(s) box.

6. Select the .PDF or .TIF loan documents to be uploaded, click “Open”>>“Upload.” • Confirmation of loan submission will be sent by e-mail. File status is available on our website.

7. To view uploaded loans or conditions: Click “Loan Status”>>“View Pipeline.” Click the “Image” icon next to the loan number to view images. Loans or conditions may be viewed only after they have been successfully uploaded and indexed.

NOTE: • Q.image training materials are available under “Resources”>>“Training Materials.”• All loans must be uploaded to FAMC website via Q.image.• Submission forms can be found under “Forms.”

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4

Pre-Purchase Review/Purchase • EMB reviews documents for accuracy, consistency, and compliance; then endorses the Note or provides Note Allonge. • Complete file submitted to FAMC using the EMB Closed Loan Submission Form. • FAMC reviews the package and either issues a suspense of items to purchase the loan, or purchases the loan within 48 hours after receiving the latter of the closed loan or collateral package. • Once approved, FAMC wires funds to the EMB’s warehouse bank and sends the EMB a purchase advice.

NOTE: All closed loans must be delivered to FAMC in purchasable condition PRIOR to lock expiration. If the lock has expired prior to delivery, worse case pricing will apply. If lock expires after delivery, FAMC will grant a two (2) business day “grace period” prior to charging any cure fees at 2 bps per day.

Ordering Closing Documents through FAMC’s Q.docs1. Click “Closing” and enter the loan number into “Lookup FAMC Loan Number” box, then click “Q.docs” OR click “Closing”>>“List all Available Loans.” On the next screen, click “Q.docs” for the applicable loan. 2. Q.docs screens will appear, then follow all prompts and enter data. 3. Complete all screens, then click “Process” (Cannot process data until a “Clear to Close” has been issued).4. Print a summary page.5. Fax or e-mail the Summary Page and all Required Closing Documents (RCDs) to the FAMC Closing Coordinator. Once RCDs have been received and reviewed for accuracy, the loan will be assigned to a closer. Once cleared to close, FAMC is committed to a 5-hour turn time for delivery of the initial CD to the settlement agent for collaboration.

NOTE: CD must be approved by all parties and delivered to borrowers 3 days prior to closing.

Ordering Closing Documents through an FAMC approved Third Party Vendor: 1. Choose “Franklin American Mortgage Company EMB” as the investor from drop down menu in the vendor software, then follow prompts.2. The EMB is responsible for providing CD delivery documentation as published in our policy.

NOTE: It is highly recommended that you receive final underwriting approval prior to closing your loan. Closing your loan prior to final underwriting approval may result in a purchasing delay or purchase ineligibility.

Prior to Funding: • EMB or EMB’s Fulfillment Center reviews all closing documents, security instruments, prior to funding conditions, and final CD for accuracy, consistency, and compliance; then authorizes the settlement agent to disburse funds.

Q.docs

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Loan/Conditions Submission Loan/Conditions Submission

EMB Purchase Advice

View Image

Requested Condition

Closing/FundingClosing/Funding

Pre-Purchase Review/PurchasePre-Purchase Review/Purchase