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Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

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Page 1: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

Why Have a Pharmacy Benefit Manager

Partnership

Vicki DossProduct Manager

September 13, 2010

Page 2: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

Employer Challenges

• Increasing drug costs

• Injured Employees taking expensive brand

drugs when generics are available

• Lack of adherence to drug therapy

• Over prescribing / Over utilization

Page 3: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

Role of a PBM

•Provide retail network

•Provide claims processing

•Provide mail and specialty pharmacy

•Provide reporting and account management

•Provide clinical management

Page 4: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

Elements of your PBM Contract

• Contract should be clear and concise

DefinitionsServices to be provided by PBMServices to be provided by clientAudit RightsTermination rightsPerformance StandardsPricing

Page 5: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

How do you Measure the Performance of your PBM partner?

• Flexibility Customization of plan designs to meet your unique needs

• Utilization ManagementImprove generic utilization, monitor fraud/abuse, market trends

• Savings OpportunitiesConstant negotiations with retail pharmacies

Page 6: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

Drug Pricing Methods, Transparency & Tools

for Cost Containment

Dennis M. Sponer, Esq. President/CEOScripNet, Inc.

STRIMA 2010 Conference; Prattville, Alabama; September 2010

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Page 7: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

Definition of Pricing Terms:

- Usual and Customary: 120% of AWP According to TDI.- State Fee Schedules: 36 states publish a maximum price for workers’ compensation medications.- Average Wholesale Price: Average Wholesale Price (AWP), a common benchmark for price negotiation and payments between PBMs and pharmacies and between PBMs and their carrier and self-insured customers. Medi-Span and First Data Bank have been the standard publishers of AWP.- WAC: Wholesale Acquisition Cost- MAC: Maximum Allowable Cost- FUL: Federal Upper Limit- HCFA MAC: Health Care Financing Administration – Maximum Allowable Cost- Pharmacy Billed Amount: Cash price?

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Page 8: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

Industry Pricing Illustration

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National Drug Code 53746019001 53746019001 53746019001 53746019001 53746019001U&C $90.55 $93.53 $85.88 $83.52 $104.00Texas Fee Schedule $98.33 $101.43 $93.46 $91.00 $112.34Alabama Fee Schedule $89.64 $92.24 $85.55 $83.48 $101.40AWP $1.26 $1.30 $1.19 $1.16 $1.44WAC $0.12 $0.11 $0.11 $0.10 N/AMAC $0.15 $0.15 $0.15 $0.15 $0.15FUL $0.08 $0.08 $0.08 $0.08 $0.08Pharmacy Billed Charges $12.62 $40.99 $25.99 $4.00 $59.34

K-Mart Rite Aid CVS Wal-Mart The Pharmacy Center

Drug Name: Naproxen 500mg TAB #60

Page 9: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

PBM Pricing Methods & Transparency:

Spread Pricing: Based on a percentage off AWP, regardless of the PBM’s actual pharmacy costs from their negotiated network discounts. Cost-Plus Pricing: Based on a markup of the PBM’s negotiated pharmacy costs. Percentage of Savings: Start with the Fee Schedule, subtract out the negotiated pharmacy rate, and base PBM fees on a percentage of that savings

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Page 10: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

Tools for Managing Costs

• RFPs: ScripNet has authored an article in Risk & Insurance Magazine, along with our customer, Minnesota Counties Insurance Trust, on the effective use of RFPs:www.riskandinsurance.com/story.jsp?storyId=108721524

•Pharmacy Contracts: Pharmacy networks & cost information sharing with payors.

• Formularies: specify which medicines are approved to be prescribed under a particular contract.

• Generic Substitution: is the replacement of a brand name drug with an equivalent generic drug.

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Page 11: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

More Tools for Managing Costs

• Pharmacy Audits: Identifies and corrects errors, waste and fraud and ensures that network pharmacies are correctly following industry dispensing practices as well as contracted fulfillment, adjudication and reimbursement procedures.

• Online Claims Database: Tracks, analyzes and reports on operations and is accessible in real-time to client risk managers.

• Monitoring & Reporting: Key business metrics should be monitored and reported back to customers, including:

- Network penetration (the percentage of client's prescriptions that are discounted: i.e., in-network) - Percentage of prescription filled that were generic versus brand - Percentage of first fills captured - Percentage of second fills captured

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Page 12: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

More Tools for Managing Costs

•Drug Manufacturer Rebates: Pay me now or pay me (much) later (maybe).

•Compounding: The process of mixing pharmaceuticals to the specifications of a customized prescription and for people who have unique health needs.

•Repackaging: You get to make up your own AWP!

•Point of Sale Approvals and Escalation Policies for Adjudication: Pharmacies have online access to patient information, patient authorization and/or adjudication.

• Drug Utilization Reviews & Physician Outreach: Include a more extensive statistical analysis of client claims data to identify and contain potential fraud, waste and abuse, including physician outreach.

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Page 13: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

The PBM:Can we help your injured worker avoid addiction, fraud, abuse, drug interactions and more?

“The price is not the cost”

Dr. Ralph KendallVice President of Clinical Services

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Page 14: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

• NEWS FLASH!!!– ”Opiophobia must go!”1

– ”Drug Sting arrests 29 so far; 37 more coming”2

– “At work, a Drug Dilemma”3

– “New rules for pain doctors”4

– “Woman brought kids along for oxycodone buy”5

– “Former physician sentenced to 25 years & fined $1 million”6

– “Painkiller drug abuse soaring, CDC Chief warns”7

– “Physician’s drug arrest reveals how regulators protect problem doctors”8

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1 Passik SD, Webster LR, Pain and Addiction Interface, Pain Medicine Vol 9 #6 20082 See [email protected] July 5, 2010 Tampa Bay Tribune3 Simon S, August 3, 2010, Wall Street Journal 4 Stein L, July 25, 2010, St Petersburg Times5 Stancil L, August 6, 2010, SunSentinel.com6 Girion L, July 30, 2010, LA Times7 Kleffman S, July 22, 2010, Contra Costa Times8 [email protected], Mudri Associates, Inc. ADEA Consultancy, Dunedin, FL

Page 15: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

Opioid Abuse and Diversion

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The US comprises 4.5% of world population1

• Globally, the United States consumes:2,3

– 65% of all illegal drugs

– 80% of all opioids

– 49% of all morphine

– 99% of all hydrocodone

• Potential for opioid abuse increases with rate of prescribing

– 85% increase in overall opioid abuse

– 116% increase in hydrocodone abuse

– 166% increase in oxycodone abuse

1 Kuehn BM. Opioid prescriptions soar: increase in legitimate use as well as abuse. JAMA 2007; 297:249-512 Manachikanti, Laxmaiah, and Singh, Angelie, “Therapeutic Opioids: A Ten-Year Perspective of the Complexities and Complications of Escalating Use, Abuse, and Nonmedical Use of Opioids.” Pain Physician, March 2008.3 Joint Meeting of the Drug Safety and Risk Mangement Advisory Committee, Non-prescription Drugs Advisory Committee, and the Anesthetic and Life Support Drugs Advisory Committee Meeting, June 20-30, 2009.

Page 16: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

Retail Sales of Opioids, 1997 – 2005 (in grams of medication)

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1997 2005 % Change

Methadone 518,737 5,362,815 933%

Oxycodone 4,449,562 30,628,973 588%

Fentanyl base 74,086 387,928 423%

Hydromorphone 241,078 781,287 244%

Hydrocodone 8,669,311 25,803,544 198%

Morphine 5,922,872 15,054,846 154%

Meperidine 5,765,954 4,272,520 -26%

Codeine 25,071,410 18,960,038 -24%

Opioid Prescription Use

Page 17: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

Let’s start with a focus on some terms we misuse!

Is addiction the same as dependence?

• Addiction is an uncontrollable compulsion (disease) characterized by drug-seeking and abuse behavior without regard to its negative consequences. Addiction is the same irrespective of whether the drug is alcohol, amphetamines, cocaine, heroin, marijuana, opioids or nicotine. The risk of addiction is in part, thought to be genetic.

• Dependence is a physical state resulting from the body’s becoming accustomed to having the drug present. When the substance is suddenly discontinued the appearance of characteristic withdrawal symptoms appear. While opioids, benzodiazepines, barbiturates, alcohol and nicotine are all well known for their ability to induce physical dependence, other drugs share this property that are not considered addictive. This is NOT addiction

• What is pseudo-addiction? (UNDERTREATMENT)

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Page 18: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

What about New & Abuse-Deterrent Opioids

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What’s the value?

• Currently marketed NEW opioid products– Oxycontin (v 2.0) (ODG – "N") "sticky gel" Oradur® technology -

"Remoxy"• Extended release oxycodone

– Exalgo (ODG – "N") NOT an abuse-deterrent opioid• Extended release hydromorphone

– Embeda (ODG – "Y")• Extended release morphine plus naltrexone

– REMS ???

• What they can (and can’t) do

• Can we prevent ADDICTION?

• What else is being done?

Page 19: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

How valuable are these tools?

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Page 20: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

When should new drugs be employed in a case?

STEPS (Safety, Tolerability, Effectiveness, Price, and Simplicity)1

1. Is it really safe? 97% of FDA approvals are based on short-term clinical trial evidence involving approximately 1,500 patients. What happens long term?

2. Can the patient tolerate the side effects well enough to be adherent to the therapy?

3. We are finding that studies sometimes reduce a clinical risk factor but don’t necessarily lead to the anticipated benefit. We treat what we measured, but the patient didn’t live longer or even get better. Is the new drug better than what is currently available?

4. The price; the all important price: A good example might be the fentanyl lollipop. Yes, it is effective, but at what cost? The adverse effects might be unintended dose escalation, loss of teeth, death due to respiratory depression or arrest, significant drug interactions.

5. How simple is the drug regimen? The simpler ( one dose per day versus three or four) creates a better fit with the patient’s lifestyle and greater success of the drug.

What about Drug Interactions Drugs that modify metabolism of opioids & genetic traits of certain individuals

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1 Pegler S, Underhill J, Evaluating the Safety and Effectiveness of New Drugs, Am Fam Physician. 2010;82(1):53-57.

Page 21: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

What should I expect from my PBM?

What is your reporting strategy?

Do you just watch your drug spend happen?

OR

Do you participate in managing your drug spend?

• Drug Plan design

• Use of the Prior Authorization as an alert flag

• What sort of interventions will you have available

• Can you employ some sort of “Fraud Indicators”?

• What predictive criteria can you use?

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Page 22: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

BEST TOOL - Analyze your data

• Data mining/drill down capability

• Isolate relevant information

• Injury types

• Provider trends

• Drug utilization

• Turn awareness into action

• Claims handling

• Loss control/risk management

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Page 23: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

Here’s a link to some Urine Drug Testing case vignettes. Try your hand to see if you can tell what’s going on.

http://www.emergingsolutionsinpain.com/theUDT/udt_intro.php

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Urine Drug Testing

Page 24: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

Predictive modeling

• Use your data to develop how you will make decisions

• Evaluate the characteristics that created your best outcomes

• Your model should predict likely outcomes

• Develop a process to “rate” your claims (high cost vs. best return to work)

• Work with your PBM to develop trends and patterns

• This is a continuous quality learning process

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Page 25: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

Questions?

[email protected]

Page 26: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

PBM Considerations for Risk Managers

Jonathan D. BowExecutive Director

State Office of Risk Management

Page 27: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

Risk Manager’s Perspective • Risk Identification

• Risk Analysis

• Risk Control

• Risk Financing

• Monitoring

• Procurement

Page 28: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

Risk Identification• Multi-level responsibility for payment / distribution

of pharmaceuticals– Workers’ Compensation– Social Services Agencies– Medical Facilities

• Identify the Cost of Pharmaceuticals– Generic vs. Name Brand

• Drug Diversion / Abuse / Fraud• Drug Interaction / Appropriateness

Page 29: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

Risk Analysis• Delivery Mechanisms

– Directly dispensed by State– Delivery through Point of Sale

• Ability of the State to control access to drugs it pays for

• Existence of fee guidelines or direct contracts with providers

• Evidence of Drug Diversion / Abuse / Fraud or a lack of evidence to conduct the analysis

Page 30: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

Risk Control• Is a PBM appropriate?

– Is the existing cost of delivery of pharmaceuticals greater than the cost if delivered in a PBM setting?

– Do the controls provided by a PBM address the identified risks?

– What percentage of the drug deliveries will be subject to network controls?

– Direct Contracting with supplier / dispensing agent if you can control distribution point

Page 31: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

Risk Financing• Ideally the use of the PBM should result in net

savings over existing cost of risk to be an effective choice

• The net cost may be affected by how you access the PBM– If you access through a TPA, there will generally be a

markup by the TPA. By contracting directly, a higher percentage of savings may be realized

• Drugs are generally priced as a percentage of Average Wholesale Price (AWP), but other calculations may provide better prices

Page 32: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

Monitoring• Require regular reports

– Network penetration– Generic vs. Name Brand– Results of Diversion / Abuse / Fraud monitoring– Effectiveness of pricing methodology– Provider contracts are properly maintained and

accessible

Page 33: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010

Procurement • Consider giving as much leeway as possible for

vendors to bid “solutions” rather than just prices– Require vendors to disclose the cost of delivery for a

historic sample of your data based on name of drug, generic availability, distributor, and location

– Require vendor to market and provide notifications / pharmacy cards to patients as part of implementation and operations

– If possible make site visits to vendor after selection to evaluate vendor operations before awarding the bid

Page 34: Why Have a Pharmacy Benefit Manager Partnership Vicki Doss Product Manager September 13, 2010