WIA YOUTH PROGRAM BACKGROUND ARIZONA STATISTICS

WIA YOUTH PROGRAM

BACKGROUND The City of Phoenix covers more than 517 square miles and has a population of 15 million ranking it the fifth largest city in the country More than 50 percent of the population is between 18 and 54 years of age which is younger than the national average The state is becoming younger and younger each year which will present more challenges in preparing the youth with transitioning from adolescence to young adulthood ARIZONA STATISTICS Forty-three percent of Arizona high school students have had sex and 37 teens become pregnant every day Arizona is third in the nation for teen births just behind Texas and Mississippi Arizona has one of the highest high school dropout rates (11) and ten percent of the teens are dropping out and not working Twenty percent of our youth are living in poverty There are approximately 2000 youth living on the street each night in Arizona at any given time Over 30000 referrals are sent to Juvenile Court each year On average over 400 youth are in detention each day WIA YOUTH PROGRAM The magnitude and complexity of the obstacles our youth face requires a comprehensive approach to overcome these challenges The City of Phoenix WIA Youth Program provides a variety of programs and services to economically disadvantaged youth between the ages of 14-21 Each youth must be economically disadvantaged and face one of the following barriers to participate in the program

bull Homeless bull Runaway bull Juvenile Offenders bull Youth who face serious barriers to employment

bull High School Dropout bull Basic Skills Deficient bull Pregnant or Parenting bull Individuals with Disabilities bull Foster Care

The WIA Youth Program Design and Program Elements include the ten service elements mandated in WIA plus one local performance element (job placement and retention) The PWC Youth Program 11 service elements are

bull Tutoring bull Supportive services bull Adult mentoring bull Comprehensive guidance and counseling bull Follow-up Services bull Job placement and Retention

bull Alternative secondary school bull Paid and unpaid work experience bull Occupational skills training bull Summer employment bull Leadership development

The following services are also available to assist the youth in overcoming barriers Job-Readiness Training Work Experience (paid and unpaid) School Registration GED Preparation Job Placement Stay-in-School Activities Occupational Skills Training Case Management Support Services and Follow-up services for 12 months

RESOURCES (SERVICE PROVIDERS)

Goodwill of Central Arizona Inc 417 North 16th Street Phoenix AZ 85006-3710 (602) 254-2222

Arizona Call-A-Teen Youth Resources649 North 6th Avenue Phoenix AZ 85003-1530 (602) 252-6721 (602) 252-2952 ndash Fax (Youth Offender)

Child amp Family Resources 700 West Campbell Avenue Phoenix AZ 85013-2690 (602) 234-3941 (Pregnant Parenting) Tumbleweed 950 W Indian School Rd Phoenix AZ 85013 (602) 264-6035 (Homeless) Southwest Institute for Families and Children with Special Needs 5111 North Scottsdale Road 105 Scottsdale Arizona 85250 (480) 222-8800 Jewish Family amp Childrenrsquos Service 4220 N 20th Avenue Phoenix AZ 85015 (602) 279-0084 (602) 274-3452 - Fax (Foster Care)

Arizona Call-A-Teen Youth Resources 649 North 6th Avenue Phoenix AZ 85003-1530 (602) 252-6721 (602) 252-2952 ndash Fax YMCA 350 N 1st Avenue Phoenix AZ 85003 (602) 252-2963 (602) 252-4469 ndash Fax

HomeBase Youth Services 931 E Devonshire Avenue Phoenix AZ 85014 (602) 263-7773 (602) 263-5498-Fax

Valley of the Sun United Way (ASPIRE) Collaborative

Arizona Womens Education and Employment (AWEE) 640 North First Avenue Phoenix Arizona 85003 (602) 223-4333 Chicanos por la Causa (CPLC) 3150 North 35th Avenue Suite 5 Phoenix AZ 85017-5264 (602) 269-6485 Friendly House 802 S 1st Avenue Phoenix AZ 85003 (602) 257-1870 Jobs for Arizonas Graduates 395 North Hayden Suite 160 Scottsdale AZ 85257 (480) 441-1807

Subcontracted through YMCA Subcontracted through Valley of the Sun United Way ASPIRE Collaboration Subcontracted through Goodwill of Central Arizona

Workplace Skills Standards Rationale

Most students will spend more than a third of their lives in a diverse and constantly changing workplace Regardless of personal career or educational plans students must demonstrate proficiency both in academics and the following workplace standards The Workplace Skills Standards are designed to be integrated into the traditional curriculum taught in schools at all levels and are most effectively learned in the context of an integrated effort involving parents educators business partners and members of the community Student acquisition of critical workplace skills with an emphasis on application is a developmental process which encompasses an individualrsquos entire lifetime The demonstration of these skills is essential for individuals and contributes to the foundation of an educated citizenry

Table 1 Workplace Skills Standards STANDARD 1 Students use principles of effective oral written and listening communication skills to make decisions and solve workplace problems STANDARD 2 Students apply computation skills and data analysis techniques to make decisions and solve workplace problems STANDARD 3 Students apply critical and creative thinking skills to make decisions and solve workplace problems STANDARD 4 Students work individually and collaboratively within team settings to accomplish objectives STANDARD 5 Students demonstrate a set of marketable skills which enhance career options STANDARD 6 Students illustrate how social organizational and technological systems function STANDARD 7 Students demonstrate technological literacy for productivity in the workplace STANDARD 8 Students apply principles of resource management and develop skills that promote personal and professional well-being

WORKPLACE SKILLS STANDARDS BY LEVEL PROFICIENCY (Grades 9-12) and DISTINCTION (Honors)

STANDARD 1 Students use principles of effective oral written and listening communication skills to make decisions and solve workplace problems (Proficiency Grades 9-12)

bull 1WP-P1 Exhibit interviewing skills (eg responding effectively to questions using language that conveys maturity sensitivity and respect dressing appropriately and using appropriate body language)

PO 1 Respond effectively to interview questions PO 2 Employ suitable interview language PO 3 Describe appropriate dressdress appropriately PO 4 Exhibit appropriate body language

bull 1WP-P2 Respond to verbal and nonverbal messages in ways that

demonstrate understanding

PO 1 Respond appropriately to verbal messages PO 2 Respond appropriately to nonverbal message

bull 1WP-P3 Communicate a clear message and respond to listener feedback

PO 1 Formulate a clear message using acceptable format PO 2 Respond appropriately to listener feedback

bull 1WP-P4 Participate in conversation discussion andor group presentations

using verbal and nonverbal communication with appropriate style and tone for audience and occasion

PO 1 Apply group interaction skills (verbal and nonverbal) PO 2 Adapt style and tone to audience and occasion (verbal and nonverbal)

bull 1WP-P5 Maintain records and information completely and accurately

PO 1 Identify basic record keeping skills PO 2 Select method of record keeping PO 3 Maintain a complete and accurate system

bull 1WP-P6 Create documents (eg letters memos manuals graphs flowcharts directions reports and proposals) that are clear appropriate to the audience subject matter and purpose and exhibit the writerrsquos use of correct grammar spelling and punctuation

PO 1 Select style and format PO 2 Establish clear purpose for a specific audience PO 3 Use correct grammar spelling and punctuation PO 4 Create an acceptable document

bull 1WP-P7 Respond to informal and formal speeches using illustrations

statistics comparisons and analogies to critique the effectiveness of presentations Note POs were developed to evaluate the effectiveness of the presentation and then formulate the response

PO 1 Evaluate the effectiveness of presentation PO 2 Formulate a response PO 3 Select style and medium PO 4 Utilize appropriate tools (eg flow charts and illustrations)

bull 1WP-P8 Summarize information from reading material clearly and succinctly

articulating its major points and proposals

PO 1 Identify major points from written materials PO 2 Summarize major points clearly and concisely

bull 1WP-P9 Infer and locate the meaning of unknown or technical vocabulary

PO 1 Using available resources determine the meaning of unknown or technical vocabulary

bull 1WP-P10 Research and synthesize information and develop a written

document to convey that information which is appropriate to the audience

PO 1 Judge the accuracy appropriateness style and plausibility of reports proposals andor theories PO 2 Determine audience needs and interests PO 3 Develop accurate and appropriate documents that synthesize the information using accurate grammar mechanics and vocabulary

(Distinction - Honors) Students know and are able to do all of the above and the following

bull 1WP-D1 Deliver a polished or impromptu speech that is organized and well suited to the audience using effective body language and voice inflection to clarify and defend positions

bull 1WP-D2 Conduct a thoughtful interview taking appropriate notes and

summarizing the information learned

bull 1WP-D3 Use clear concise and cogent language when presenting analytical responses to workplace literature conveying technical information and explaining complex concepts and procedures

bull 1WP-D4 Plan and produce an effective visual technical report or display

bull 1WP-D5 Draw conclusions and make predictions from technical information

and data

bull 1WP-D6 Identify a problem conduct research and summarize the findings and solutions using sources such as technical journals and government publications to support the original thesis

bull 1WP-D7 Express and defend their points of view by formulating sound

rational arguments and applying the art of persuasion and debate STANDARD 2 Students apply computation skills and data analysis techniques to make decisions and solve workplace problems (Proficiency Grades 9-12)

bull 2WP-P1 Select and use appropriate computation techniques (ie mental paper and pencil and technology) to solve problems and determine the accuracy of results

PO 1 Select appropriate computation techniques such as averaging estimation statistical techniques and appropriate electronic calculations PO 2 Apply selected technique to solve problems PO 3 Evaluate accuracy of results

bull 2WP-P2 Construct projections and trends from raw data charts tables and graphs that summarize data from real-world situations

PO 1 Evaluate data from real-world situations PO 2 Construct projections and trends


bull 2WP-D1 Analyze inferences from charts tables and graphs that summarize data

bull 2WP-D2 Use appropriate technology to display and analyze workplace data

bull 2WP-D3 Evaluate data for interpretation and prediction

bull 2WP-D4 Test possible solutions using appropriate statistics

STANDARD 3 Students apply critical and creative thinking skills to make decisions and solve workplace problems (Proficiency Grades 9-12)

bull 3WP-P1 Develop a plan to solve complex problems by gathering selecting and analyzing data include determining the history and politics of the situation

PO 1 Identify the problem PO 2 Select needed data PO 3 Analyze data PO 4 Develop a plan within the context of the workplace to solve problem

bull 3WP-P2 Identify and allocate available resources (eg time money

materials facilities and human)

PO 1 Identify available resources PO 2 Allocate resources

bull 3WP-P3 Design and justify solutions by tracking and evaluating the results

PO 1 Design justifiable solution PO 2 Monitor results PO 3 Evaluate results

bull 3WP-P4 Demonstrate the ability to adapt new information to changing

situations and requirements

PO 1 Demonstrate the ability to apply new information to changing situations and requirements

bull 3WP-P5 Combine ideas or information in new ways make connections

between seemingly unrelated ideas and reshape goals in ways that reveal new possibilities to solve problems

PO 1 Integrate existing ideas and information in new ways to solve a problem

bull 3WP-P6 Develop an inventory record keeping system to maintain data and

information in a systematic fashion

PO 1 Determine record keeping needs based on the nature of data PO 2 Develop an appropriate record keeping system


bull 3WP-D1 Apply a continuous improvement process to an existing business

bull 3WP-D2 Conduct a comprehensive workplace needs assessment communicate their findings to the employer and develop and defend a set of proposed solutions to address the needs

STANDARD 4 Students work individually and collaboratively within team settings to accomplish objectives (Proficiency Grades 9-12)

bull 4WP-P1 Demonstrate ability to work with others from diverse backgrounds including identifying individual interests aptitudes and skills teach others new skills

bull 4WP-P2 Understand group dynamics

PO 1 Identify personal qualities PO 2 Demonstrate an understanding of group dynamics PO 3 Work well with others PO 4 Teach others new skills

bull 4WP-P3 Work toward consensus by exchanging resources and resolving

divergent interests

PO 1 Demonstrate the ability to reach consensus by resolving divergent interests

bull 4WP-P4 Monitor individual performance and team effectiveness

PO 1 Conduct periodic checks of individual team memberrsquos contributions and the teamrsquos progress in obtaining goals

bull 4WP-P5 Provide constructive feedback

PO 1 Define feedback criteria PO 2 Give constructive feedback to team participants that strengthens individual and group performance

bull 4WP-P6 Assume leadership roles in team settings to accomplish tasks

PO 1 Communicate thoughts and ideas to clarify roles and responsibilities PO 2 Delegate tasks and responsibilities effectively PO 3 Motivate team to accomplish tasks PO 4 Evaluate team effectiveness

bull 4WP-P7 Demonstrate punctuality trustworthiness civility and initiative on

school projects

PO 1 Complete school projects on time with integrity while displaying conduct befitting a citizen of the class

bull 4WP- P8 Negotiate solutions to identified conflicts by separating people from

the problem focusing on interests not positions inventing options for mutual gain and insisting on the use of objective criteria

PO 1 Apply negotiation skills to solve conflicts

bull 4WP-P9 Work and communicate with diverse clients customers and community to satisfy their expectations

PO 1 Identifydefine expectations of clients customers and community PO 2 Develop a plan to meet those expectations PO 3 Implement plan PO 4 Evaluate plan


bull 4WP-D1 Demonstrate teamwork and negotiation skills in innovative and effective ways to accomplish tasks

bull 4WP-D2 Pursue difficult and challenging leadership roles

STANDARD 5 Students will demonstrate a set of marketable skills that enhance career options (Proficiency Grades 9-12)

bull 5WP-P1 Write evaluate and revise a career plan consistent with occupational interests aptitudes and abilities

PO 1 Assess career interests aptitudes and abilities PO 2 Develop a career pathway plan PO 3 Evaluate and revise plan as needed

bull 5WP-P2 Demonstrate job acquisition skills by completing resume and job

applications and by demonstrating interviewing techniques

PO 1 Demonstrate job acquisition skills as defined by the instructor

bull 5WP-P3 Exhibit work ethics and behaviors essential for success in all areas of life

PO 1 Define ethics and effective workplace behaviors PO 2 Use appropriate behaviors (time management communications interpersonal skills life balance) that display success in life

bull 5WP-P4 Demonstrate marketable occupational skills for an entry-level job based on career interests

Note This is an observational concept as opposed to a testable concept This concept

becomes the culmination of the previous three concepts Demonstration of marketable occupational skills will be unique to each individual based on career interests and through and with the coordination of the counselors teachers parents and students


bull 5WP-D1 Evaluate goals and career options and adjust their career plans accordingly 5WP-D2 Increase academic and occupational skills to become more marketable

bull 5WP-D3 Evaluate career plans on a continuous basis to determine

appropriate educational strategies STANDARD 6 Students illustrate how social organizational and technological systems function

Definition A system equals an organized framework made up of interrelated components acting together as a whole in which a change in one component may impact the entire operation Examples of systems are social (eg family school) and technological (eg local area network telephone) (Proficiency Grades 9-12)

bull 6WP-P1 Draft and interpret an organizational chart

PO 1 Design an organizational chart PO 2 Interpret an organizational structure

bull 6WP-P2 Evaluate the quality and performance of workplace systems

distinguish trends and recommend improvements and modifications to an existing system to improve products or services

PO 1 Describe alternate workplace systems PO 2 Evaluate the quality and performance of workplace systems PO 3 Distinguish trends in workplace systems PO 4 Generate recommendations for improvementsmodifications to existing workplace systems

bull 6WP-P3 Understand how changing a component of a system (eg changing how employees are assigned to work shifts using the Internet) impacts the whole system

PO 1 Analyze the cause and effect relationships within a real world setting


bull 6WP-D1 Predict the impact of actions on system operations diagnose deviations in the function of systemsorganizations and take necessary action to correct performance

bull 6WP-D2 Anticipate and project potential modification of systems to meet the

needs of a changing society STANDARD 7 Students demonstrate technological literacy for productivity in the workplace (Proficiency Grades 9-12)

bull 7WP-P1 Select and use appropriate technology to organize send and receive information

PO 1 Identify available technological tools PO 2 Employ appropriate tools to organize send and receive information

bull 7WP-P2 Analyze the impact of technological changes on tasks people and

society

PO 1 Define technology as it relates to tasks people society and careers PO 2 Analyze the impact


bull 7WP-D1 Demonstrate computer operation skills such as computer-aided drafting and computer-integrated manufacturing with other technologies in a variety of applications within a workplace setting

bull 7WP-D2 Design technologies which go beyond any existing technology

bull 7WP-D3 Adapt technology use to expand academic and personal growth

bull 7WP-D4 Identify or solve problems with computers and other technologies STANDARD 8 Students apply principles of resource management and develop skills that promote personal and professional well-being (Proficiency Grades 9-12)

bull 8WP-P1 Set and prioritize their goals estimate the time required to complete each assigned task and prepare and follow the timelineschedule

PO 1 Develop a written personalprofessional plan

bull 8WP-P2 Prepare a short- and long-term personal budget make expenditure

revenue and savings forecasts maintain proper records

PO 1 Implement a written personal financial plan

bull 8WP-P3 Evaluate the impact of health choices (eg smoking substance abuse exercise) on personal and professional well-being

PO 1 Describe the effects of health choices on a personrsquos well being and hisher ability to complete work tasks PO 2 Analyze and evaluate the impacts of health choices

bull 8WP-P4 Identify strategies for balancing self family work leisure and

citizenship ways to reduce the impact of stress and how both relate to personal and career satisfaction

PO 1 Develop written strategies for personal and career satisfaction


bull 8WP-D1 Design a Request for Proposal process

bull 8WP-D2 Maintain a personal management system by setting goals managing resources and balancing life choices to accomplish career and life satisfaction

bull 8WP-D3 Select relevant goals prioritize them allocate time to each and

prepare and follow schedules when solving workplace or school projects

bull 8WP-D4 Organize and efficiently allocate material facilities supplies parts

and equipment to optimize their use in personal and professional goal attainment

bull 8WP-D5 Prepare budgets and make cost and revenue forecasts in a

business reconciling differences between inventory and financial records and projecting resource needs over time

bull 8WP-D6 Design a task analysis flow chart

bull 8WP-D7 Assess knowledge and skills delegate work accordingly evaluate

performance and provide feedback on human resources when working on a team project

bull 8WP-D8 Design a computer-generated workplace document with narrative

and graphics using desktop publishing software

bull 8WP-D9 Demonstrate an understanding of First-In First-Out (FIFO) Last-In First- Out (LIFO) and Just-in-Time inventory systems

bull 8WP-D10 Develop a workplace staffing plan and write job descriptions

bull 8WP-D11 Develop a bill processing system

Youth Self-Attestation Form

Participant Information

Applicant Name Date of Birth

Case Manager Last 4 Digits of SS

Complete this section for youth entering WIA services and self-attesting to the approved elements found below Youth Offender

I am a youth offender Offense ______________

I have been detained andor incarcerated

I am or have been on probation

Probation Officerrsquos Name___________________

HomelessRunaway Youth

I am homeless or a runaway youth

PregnantParenting Youth

I am a pregnant or parenting youth

Family Size

Number in Family ________

Names Relationship Names Relationship

___________________________ ________________ _________________________ ________________

___________________________ ________________ _________________________ ________________

___________________________ ________________ _________________________ ________________

___________________________ ________________ _________________________ ________________

___________________________ ________________ _________________________ ________________

For Office Use Only Please document verification attempts

Self-Attestation Statement I certify that the information given on this document is true and accurate to the best of my knowledge and belief I understand that such information is subject to verification and I further realize that falsified or fraudulent information may result in the rejection of this document subsequent termination from the WIA Program or prosecution under the law Applicant Signature _____________________________________________ Date _________________

ParentGuardian Signature _______________________________________ Date _________________ (If under 18 years of age) Case Manager Signature _________________________________________ Date _________________

CM Supervisor Signature _________________________________________ Date _________________

Suitability Questions to Ask Youth Not all youth who seek WIA-funded services will be suitable for the program at that given time Youth may have a problem or barrier that a job andor training will not resolve A ldquored flagrdquo is not a reason to deny enrollment it merely means additional discussion during the enrollment phase is needed The following questions will enable the caseworker to adequately assess suitability by gleaning critical information from the youth Depending on the outcome of the following questions the youthrsquos needs may or may not match WIA services 1 Is the youth ldquoreadyrdquo to enter the program 2 Why is he or she entering the program 3 Has the youth been previously registered andor exited from

WIA youth program What was the outcome 4 Does the youth have a barrier that a job andor training will not

resolve 5 Is the youth (family) planning to move out of the area within the

next six months 6 Does the youth have a plan for reliable transportation 7 Has he or she taken public transportation 8 Is he or she afraid to take the bus 9 Does the youth have any pending legal issues 10 What are the pending legal issues 11 Has the youth been on time for initial appointments 12 Has the youth followed through with required documentation 13 Is the youth only seeking (summer) employment 14 Is the youth only seeking tuition or training reimbursement 15 Is the youth only seeking employment

HOW ARE YOU GOING TO HELP THE YOUTH BECOME SUITABLE

For more information on community referrals please go to httpwwwaz211gov

Client Name Client SSN

Date Site

Annualized Income

X2 X2

X 2 X 2

If no income is reported explain source of support Total ____________

Do any of your family members hold elected appointed or administrative positions funded by WIA or have authority or advisory responsibility for the expenditures of WIA funds If Yes specify below

Position

DateParticipant SignatureCase Manager Signature Date

Signature

What documentation was used to determine income eligibility

Relationship to You

Income Last 6 months

Will you be claimed as a Dependent on anothers income tax return

INCOME CALCULATIONS (Use this area to calculate Family Income)

Income Source

Excluded

Agency

Nepotism

Name

Do you provide 50 or more of your own support

X 2

INCOME WORKSHEET

X 2

X 2X 2

Should income beIncluded

(List all family members here include family members income such as employment income public assistance social security payments etc if they have no income put -0-)

X 2

X 2

FAMILY SIZE amp INCOME STATEMENT

__________

X 2

Family Members Name

Yes Yes NoNo

Yes No

Straight Pay or Salary Method

Average Pay Method

Year-To-Date Method

WIA Youth Program Flowchart

Youth Participation

Case Management Service throughout duration of participation for supportive and referral services

OBJECTIVE ASSESSMENT

bull Basic Skills bull Occupational Skills bull Prior Work Experience

bull Aptitudes bull Development Needs

bull Employability bull Interests bull Supportive Service

Address Barriers

Basic Skills Training

Preparation for Employment

Age-appropriate Career Goals

Preparation for Postsecondary Educational Opportunities

Address Youthrsquos Assessment Results

INDIVIDUAL SERVICE STRATEGY (ISS)

Career Exploration

Linkages between Academic and Occupational Learning

Occupational Training (OTA) Work Experience (WEX)

Review ISS

Review Youth Interest

Youth Provider establishes partnerships with local businesses

Review Youth Interest and Assessment Results

Youth Provider establishes partnerships with educational institutions

Refer to Career Path Program

Exit Program

Work Experience Completed Credential or Diploma Completed

bull All services identified in the ISS are completed bull 90 consecutive calendar days with no WIA funded services

Exit Program

Review ISS

Work Experience

Refer to Paid and Unpaid Experience

Internships

Job Search Job Retention Career Progress

Based on Needs of the Participant

Support Services Referral Services

FOLLOW UP SERVICES FOR 12 MONTHS

WIA Eligibility amp Verification Checklist WIA Guidance Letter 05-07 Change 1

ELEMENT VERIFICATION

ELIGIBILITY Family Size Documentation MUST be in file NA

bull Public Assistancesocial service agency records bull Birth certificates bull Court decree bull Disabled (Family of 1) bull Divorce decree bull Landlord statement bull Lease (if family size is given) bull Most recent tax return bull Public housing authority (if resident or on waiting list) bull Written statement from a publicly supported 24 hour

care facility or institution (eg mental prison) bull Social Security CardsNumbers bull Self Attestation wwitness signature (if no other

verification provided) bull Native American Tribal document bull Local Area does not verify (no priority of service in

effect)

Food Stamp Assistance Documentation MUST be in file NA

bull Public assistance recordsprintout bull Tribal Commodity Program RecordsPrintout bull Agency Award Letter (In VOS not on Change 1) bull Cross match wPublic Assistance Database (In VOS

not on Change 1) Individual applying must be listed on current grant to show dates of eligibility for benefits

Foster Child Documentation MUST be in file NA

bull Court documentation (Not in VOS) bull Verification of payments made on behalf of the child

(Not in VOS) bull Written statement from statelocal agency bull Case Notes (In VOS not on Change 1))

Selective Service Status Documentation MUST be in file NA

bull Not applicable bull Telephone Verification (847) 68868888 bull DD-214 Report of Transfer or Discharge bull Selective service registration record (form 3A) bull Selective service verification form bull Stamped post office receipt of registration bull Internet wwwsssgov bull Selective service registration card bull Ss Advisory opinion letter bull Selective Service registration wWIA bull Exempted based on selective service guidance (In

VOS not on Change 1)

Substance Abuse Documentation MUST be in file NA

bull Applicant statement (In VOS not on Change 1) bull Self Attestation

131

Disabled Veteran Documentation MUST be in file NA

bull VA Certification of Disability

Dislocated Worker Verification

bull Cat 1 Separation Notice bull Cat 1 UI records bull Cat 2 WARN notice or letter of authorization from

the state WIA admin dept bull Cat 2 Documentation of ldquoGeneral Announcementrdquo bull Cat 3 Receipt of Notice of foreclosure or intent to

foreclose bull Cat 3 Proof of failure of the farm business or ranch

to return a profit during the preceding 12 months bull Cat 3 Entry of individual into bankruptcy

proceedings bull Cat 3 Inability to make payments on loans secured

by tangible business assets bull Cat 3 Inability to obtain capital necessary to

continue operations bull Cat 3 A debt to asset ration sufficiently high to be

indicative of the likely insolvency of the farm ranch or business

bull Ca 3 Other events indicative that the likely insolvency of the farm ranch or business

bull Cat 4 Is verified in barriers ndash Displaced Homemaker

Right To Work Documentation MUST be in file

List A

bull US Passport (unexpired or expired) bull Unexpired Foreign Passport with I-155 Stamp or

Attached I-94 wvalid employment Authorization bull Permanent Resident Card or Alien Registration

Receipt Card with Photo (INS Form I-151 or I-551) bull Unexpired Temporary Resident Card (INS Form I-

688) bull Unexpired Employment Authorization Card (INS

Form I-688A) bull Unexpired Re-Entry Permit (INS form I-327) ndash (Not in

VOS) bull Unexpired Refugee Travel Document (INS Form I-

571) ndash (Not in VOS) bull Unexpired (INS Form I-688B) wphoto issued by

DHS

List B When selecting from list lsquoBrsquo there must also be a copy of one item from list lsquoCrsquo as documentation in the participant file

bull Driverrsquos License or ID Card issued by a state or

outlying possession of the US provided it contains a photograph or information such as name date of birth gender height eye color and address

bull ID Card issued by federal state or local government agencies or entities provided it contains a photograph or information such as name date of birth gender height eye color and address

bull School ID Card with a photograph

132

Right to Work Continued bull Voterrsquos Registration Card bull US Military Card or Draft Record bull Military Dependentrsquos ID Card bull US Coast Guard Merchant Mariner Card bull Native American Tribal Document bull Driverrsquos License issued by a Canadian Government

Authority For persons under 18 who are unable to present a document listed above bull School Record or report card bull Clinic doctor or Hospital Record bull Day-care or nursery school record

List C

When selecting from list lsquoCrsquo there must also be a copy of one item from list lsquoBrsquo as documentation in the participant file bull US Social Security Card Issued by the SSA (cannot

state ldquonot valid for employmentrdquo) bull Certification of Birth Abroad Issued by the

Department of State (Form FS-545 or DS-1350) bull Original or Certified Copy of Birth Certificate with

Official Seal bull Native American Tribal document bull US Citizen ID Card (Form I-197) bull ID Card for use of Resident Citizen in the US (INS

Form I-179) bull Unexpired Employment Authorization Document

issued by DHS (other than those listed under Identity)

OTHER

Address Documentation in File Visually Viewed NA

Address Verification

bull Local WIA does not verify address bull Voter Registration Card bull Computer Printout from Government Agency bull Arizona Driverrsquos LicenseArizona State ID Card bull Food Stamp Award Letter bull Homeless ndash Primary Nighttime Residence bull Housing Authority Verification bull Insurance Policy (Residence and Auto) bull Landlord Statements bull Lease bull Letter from Social Service Agency or School bull Library Card bull MedicaidMedicare Card bull Phone Directory bull Property Tax Record bull Public Assistance Records bull Rent Receipt bull School Identification Card bull Selective Service Registration Card bull Utility Bill bull Applicant Statement with Corroborating Witness

Signature bull Postmarked Mail Addressed to Applicant

133

Pell Grant Documentation MUST be in file NA

Documentation needs to be current (Yes or No question)

bull Copy of Check bull Letter from School bull Student Aid Report

DATA VALIDATION 101 Social Security Number Documentation MUST be in file

bull DD-214 report of transfer or discharge bull Letter from social service agency bull Pay stub bull Social Security Benefits LetterNotice bull Social Security Card Issued by SSA bull W-2 form bull Unemployment wage records bull US Passport bull Pseudo Number (In VOS not on Change 1)

102 Date of Birth amp Age Verification Documentation MUST be in file

bull Baptismal Record (if Date of Birth is Shown) bull Birth certificate bull DD-214 Report of Transfer or Discharge Paper bull Arizona Driverrsquos LicenseArizona state ID card bull Federal Sate of Local Government ID card bull Hospital Record of Birth bull Passport bull Public AssistanceSocial Service Agency Records bull School RecordsIdentification Card bull Work permit bull Tribal Records bull Cross-Match wDept of Vital Statistics (In VOS not

on Change 1)

104 Disability Status Documentation MUST be in file

bull Letter from drug or alcohol rehabilitation agency bull Medical records bull Physicianrsquos statement bull Psychiatristrsquos statement bull Psychologistrsquos diagnosis bull School records bull Sheltered workshop certification bull Workersrsquo compensation record (Not in VOS) bull Social security administration disability records bull Veterans administration letterrecords bull Vocational rehabilitation letter bull Social Service RecordsReferral bull Case Notes regarding Observable Condition (Not in

VOS) bull Rehabilitation Evaluation (In VOS not on Change 1)

111 Veteran Status Documentation MUST be in file NA

bull DD 214 bull Cross-Match with Veterans Data bull Military document ( ID other DD form) indicating

dependent spouse bull Documentation (such as DD214) that indicates

status of veteran that meets the requirements for

134

ldquospouse of a Veteranrdquo (In VOS not on Change 1)

118 UI Compensation Program Documentation MUST be in file

bull UI records ( benefit history wage record letter)

119 Income Documentation MUST be in file NA

bull Alimony agreement bull UI Documents andor Printout bull Award letter from Veterans Administration bull Bank statements (In VOS not on Change 1) bull Compensation award letter bull Court award letter bull Employer statementcontract bull Housing authority verification bull Pay stubs bull Pensionannuity statement bull Public assistance records bull Quarterly Estimated Tax for Self Employed Persons bull Social security benefits bull Applicant Statement (refer to definition in Guidance

Letter 05-07 Change 1 for proper use) bull Family or Business Financial Records bull Local LWIA Does Not Verify Income

120 Temporary Assistance to Needy Families (TANF) Documentation MUST be in file NA

bull Cross-Match with TANF bull Public assistance recordsprintout (In VOS not on

Change 1) Individual applying must be listed on current grant or show dates of eligibility for benefits

121 General Assistance Documentation MUST be in file NA

bull Public assistance recordsprintout bull Copy of public assistance check bull Medical card showing cash grant status bull Statement from social services agency (Not in VOS) bull Authorization to receive cash public assistance bull Cross-Match with Public Assistance Database bull Agency Award Letter (In VOS not on Change 1)

121 Refugee Cash Assistance Documentation MUST be in file NA

bull Public assistance recordsprintout bull Copy of public assistance check bull Medical card showing cash grant status bull Statement from social services agency bull Agency award letter bull Authorization to receive cash public assistance bull Copy of verification from DES inquiry center bull Refugee Assistance RecordsPrintout bull Cross-Match with Public Assistance Database

121 Supplemental Security Income Documentation MUST be in file NA

bull Public assistance recordsprintout bull Authorization to receive cash public assistance bull Copy of public assistance check bull Medical card showing cash grant status bull Statement from social security agency (Not in VOS) bull Agency award letter (In VOS not on list)

135

bull Cross-Match with Public Assistance Database

125 Date of Dislocation Documentation MUST be in file NA This is not verified in VOS but it is a data validation element requirement

bull Notice of Layoff bull Public Announcement with Follow-up Cross-Match

with UI System bull Rapid Response List bull Verification from Employer bull Displaced Homemaker

126 Homeless or Runaway Youth Documentation MUST be in file NA

bull Written Statement from a Shelter bull Written Statement from an Individual Providing

Temporary Residence bull Written Statement from Social Service Agency bull Self Attestation bull WIA Application (In VOS not on Change 1)

127 Youth Offender Documentation MUST be in file NA

bull Documentation from Juvenile JustCriminal Justice

System bull Documentation Phone call with Juvenile

JusticeCriminal Justice Representative bull Self Attestation bull WIA Application (In VOS not on Change 1)

128 Pregnant or Parenting Youth Documentation MUST be in file NA

bull Childrsquos Baptismal Record bull Case Notes regarding an Observable Condition bull Childrsquos Birth Certificate bull Doctorrsquos Note Confirming Pregnancy bull Self Attestation bull School program for pregnant teens (Not in VOS) bull Referrals from official agencies (Not in VOS) bull Statement from Social Services agency (Not in VOS) bull School records (Not in VOS) bull Hospital record of birth (Not in VOS) bull Medical Records (Not in VOS) bull Childrsquos SSN (Not in VOS)

129 Youth Who Needs Additional Assistance Documentation MUST be in file NA This is not verified in VOS but it is a data validation element requirement

Special Youth Barriers Youth facing serious barriers to employment ( ) YES ( ) NO (View additional requirements) Youth requires additional assistance ( ) YES ( ) NO (View additional requirements)

bull Case Notes bull Individual Service Strategy bull See Local Area Policy and Plan bull State Management Information System bull WIA Registration Form

130 Education Status at Time of Registration Documentation MUST be in file NA

bull School Records bull Attendance bull Drop-out letter

136

bull Self Attestation bull State MIS (In VOS not on Change 1) bull WIA Application (In VOS not on Change 1)

131 Basic Skills Deficiency Documentation MUST be in file NA

bull Case Notes (Not in VOS) bull School Records bull Standardized Assessment Test

621 Type of Recognized EducationalOccupational CertificateCredentialDiplomaDegree Attained Documentation MUST be in file NA When creating the CASE CLOSURE

bull Case Notes bull Certificates bull Diploma bull Documentation by Training InstitutionProvider bull Transcript

622 Other Reasons for Exit Documentation MUST be in file NA When creating the PROGRAM EXIT

bull Case Notes bull Contact with the Penal System bull Doctorrsquos Records bull Hospital Records bull State Management Information System

623 In Post-Secondary Education or Advanced Training in quarter after Exit Documentation MUST be in file NA When creating the CASE CLOSURE

bull Case Notes bull Certificates bull Diploma bull Documentation by Training InstitutionProvider bull Enrollment Form

624 In Post-Secondary Education or Advanced Training in Third Quarter after Exit Documentation MUST be in file NA When entering QUARTERLY FOLLOW UPS


673 Attained Secondary School Diploma Documentation MUST be in file NA When entering QUARTERLY FOLLOW UPS

bull Diploma bull GED bull Notice from School bull School Record bull Transcript

Self Attestation is to be used only when all other documented attempts or verification have

been exhausted for the WIA participant information

Equal Opportunity EmployerProgram Auxiliary aids and services are available upon request to individuals with disabilities

Revised 22708 1

Younger Youth In School Older Youth Out of School Participant Name Last 4 SSN

INDIVIDUAL SERVICE STRATEGY (ISS) (Complete all applicable sections) SECTION 1 ndash PARTICIPANT IDENTIFICATION

ParticipationStart Date DOB Age Home Address AZ No Street Apt City State Zip

Mailing Address Same as above AZ No Street Apt City State Zip

Home Ph Message Ph E-mail Contact Name Phone 1 Phone2 Education Middle School High School GEDDiploma Post Secondary High School Drop Out

Date of GEDHS Diploma Name of School

Post-Secondary School Dates

If not a graduate highest grade completed Number of Credits

Name of School Last Date Attended

SECTION 2 ndash WIA PARTNER OTHER PROGRAM PARTICIPATION Mark all program services the participant is currently receiving

TANF Adult Ed amp Literacy HUD E amp T Vocational Rehab

WIC Parole Probation Svs Wagner-Peyser Post-secondary LoansPell Grant

Food Stamps Job Corps Scholarships Native American Programs

DES Child Care AHCCCS Other


Revised 22708 2

Participant Name Last 4 SSN Please describe the services that are received andor needed from the programs marked above

SECTION 3 ndash ASSESSMENT INTERESTSAPTITUDES FROM ASSESSMENT

CURRENT JOB SKILLS

BASIC SKILLS Test Date Pre-Test Name TABE Other

Reading Level Math Level Language Arts Level Raw Score Raw Score Raw Score

Grade Level Grade Level Grade Level WORK READINESS SKILLS Assessment Date Pre-Assessment Name Presumptive Need Other In need of training YES NO OCCUPATIONAL SKILLS Assessment Date Pre-Assessment Name Occupational Skills Assessment (OSA) Other In need of training YES NO


Revised 22708 3

Participant Name Last 4 SSN IDENTIFIED ASSISTIVE TECHNOLOGY AND REASONABLE ACCOMMODATION NEEDS NA

Assistive Technology andor Reasonable Accommodation

Need(s) How Need(s) Will Be Met Location

Prov

ided

Ref

erre

d Approximate Time to Meet

Need(s) Individual

Responsible for Action(s)

IDENTIFIED HEALTH AND SAFETY RISKS NA

Identified Health and Safety Risk(s) R

isk

Acc

epta

ble

How Risk(s) Will Be Addressed or Minimized Location

Prov

ided

Ref

erre

d Approximate Time to Address or

Minimize Risk(s)

Individual Responsible for Action(s)

Yes No

Yes No

Yes No

SECTION 4 ndash BARRIERS TO EMPLOYMENT Check all that apply

BARRIERS Describe supportive service needs or list referral given Homeless Runaway Foster Care Disability School Dropout Limited English Proficiency Pregnant Parenting Youth Offender Substance Abuse Unemployed Under-employed Child Care Driverrsquos License Family Issues Transportation Misc


Revised 22708 4

Participant Name Last 4 SSN SECTION 5 ndash SERVICE STRATEGY SUMMARY Youth (Check ONE) 14 ndash 18 Yrs Old 19 ndash 21 Yrs Old Overall Goal of Participation (What does the participant want to accomplish before exiting)

List all goals that will assist the youth with reaching overall goal of participation

Note A maximum of three (3) goals per year may be set for purposes of skill attainment for youth 14-18 years old Additional goals may be set as needed to fully reflect goals set and attainable by each youth

Goal Expected goal outcome Date Goal Set

Date Goal Met


Revised 22708 5

Participant Name Last 4 SSN List all activities that will assist the youth with reaching overall goal of participation

Activity Provider (Referred to) Date

Started (VOS)

Anticipated End Date

(VOS) Actual

End Date (VOS)

SECTION 6 ndash EXPLANATION OF SERVICE MIX


Revised 22708 6

Participant Name Last 4 SSN SECTION 7ndash PARTICIPANT AGREEMENTSSIGNATURE

I have assisted in the development of this plan and agree to it

I understand the established goals and will actively participate in the programs

I understand that my plan will be updated and reviewed periodically to meet my needs

I understand that the development of this plan does not establish a right to bring action to obtain these services

I understand that supportive services are decided by the case manager and other administrators on an individual need basis Participation in the program does not guarantee me the same supportive services as other youth

I further understand that a lack of commitment participation or follow-through on my part may result in my exit from the

WIA Program

I also agree to follow-up service for one year after exiting the program __________________________________________ ___________________ Participant Signature Date __________________________________________ ___________________ Parent Guardian Signature Date __________________________________________ _________________ Case Manager Signature Date Print Staff Name Youth Program Agency Phone No

SECTION 8 ndash 30 DAY REVIEW AND REVISION

Review Dates amp Initials

Copy to Participant

File

Younger Youth In School

Older Youth Out of School

INDIVIDUAL SERVICE STRATEGY REVISION

Name Last Four Digit of SSN Case Manager Date of Revision Reason for Revision

Goal Activity Provider (Referred to)

Date Started (VOS)


(VOS)

Actual End Date

(VOS)

Case Manager Comments

________________________________ ___________________ Participant Signature Date ________________________________ ___________________ Parent Guardian Signature Date ________________________________ ___________________ Case Manager Signature Date Print Staff Name Youth Program Agency Phone No

Copy to Participant

File

ISS VOS and Case Note Reconciliation

Individual Service Strategy (ISS) Virtual One Stop (VOS) Case Notes (VOS amp HC File)

Basic Client Information Section Common Intake amp Youth Application Must reference client situation and reason for being in the WIA Program

Assessment Information Section - TABE scores - Interestsaptitudes - Skillsabilities

TABE scores in Assessment section (translate into Basic Skills Deficiency if appropriate)

Summarize results of assessments as reasoning for planned goalsactivities

Barrier Information Section - Educationemployment barriers - Personalfamily barriers

Eligibility Barrier reflected in Application

Summarize as reasoning for planned goalsactivities and need for support services

Support Services - Services provided through partner

programs - Potential WIA support services

Reflected as provided in WIA Activities Describe support services provided using barriersassessment as justification

Goals Section (may include proposed strategies) - Educationemployment goals

(including skill attainment if applicable)

- Goals for overcoming personalfamily barriers

Only Skill Attainment Goals entered as they become attainment within one year (Younger Youth only)

Referenced as appropriate (ie as progress is made activities are planned goals are achieved etc)

Justification for PlanCase manager comments Restated as reason for participation in

WIA

Service Strategy Summary - References goals - Activitiesstrategies - Provider - Timeframe (Actual beginend)

Reflected in WIA Activities Referenced as new activities begin progress is made or activities are completeddropped out etc

JT-036-2 (5-00) ARIZONA DEPARTMENT OF ECONOMIC SECURITY

Workforce Investment Act

SKILL ATTAINMENT RECORD ndash BASIC EDUCATION SKILLS PARTICIPANTrsquoS NAME

SOC SEC NO

REGISTRATION DATE

TRAINING SITE

GOALTYPE OF EXPECTED OUTCOME Literacy Required Education ESOL

IN NEED OF TRAINING

SKILL ATTAINED

GOAL

NAME OF

ASSESSMENT

(1) PROFICIENCY

REQUIREMENT

PRE-TEST

SCORE

DATE GOAL SET ON ISS Yes No

(2) TRAINING PROVIDED

POST-TEST

SCORE

DATE GOAL

ACHIEVED Yes No 1

2

3

4

5

6

7

8

TOTAL IN NEED OF TRAINING

TOTAL SKILLS ATTAINED

(1) Enter LWIA-approved level of achievement (benchmark) for each basic skill

(2) Enter the program activity(ies) where training occurred

GOAL NO ATTAINED

If youth is determined to be basic skills deficient one of the goals must be a Basic Skills goal

LEVEL ATTAINED

Equal Opportunity EmployerProgram This document available in alternate formats by contacting 602-542-3957



SKILL ATTAINMENT RECORD ndash WORK READINESS EDUCATION SKILLS PARTICIPANTrsquoS NAME SOC SEC NO REGISTRATION DATE

TRAINING SITE (Skills 1-6) TRAINING SITE (Skills 7-12)

POINT OF DETERMINATION (Skills 1-6) (1)


IN NEED OF TRAINING

(4) SKILL

ATTAINED

SKILL

NAME OF ASSESSMENT

(2)

PROFICIENCY REQUIREMENT

PRE-TEST SCORE


(3)

TRAINING PROVIDED

POST-TEST SCORE

DATE GOAL

ACHIEVED Yes No 1 Making Career

Decisions

2 Using Labor Market Information

3 Preparing Resumes

4 Completing Applications

5 InterviewsWriting Follow-up Letters

6 SurvivalDaily Living Skills

7 Maintaining Regular Attendance

8 Being Consistently Punctual

9 Exhibiting Appropriate AttitudeBehaviors

10 Presenting Appropriate Appearance

11 Demonstrating Good Interpersonal Relations

12 Completing Tasks Effectively

13

14

TOTAL IN NEED OF TRAINING (Minimum 5 of 12 Core Skills needed for attainment of Youth Work Readiness Skill)

TOTAL SKILLS ATTAINED (100 Requirement)

(1) Enter the stage in the process where the pre-assessment was made (intake assessment orientation etc)

(2) Enter LWIA-approved level of achievement (benchmark) for each skill

(3) Enter the program activity(ies) where training occurred LEVEL ATTAINED

(4) Participant must demonstrate proficiency at the required benchmark in all Work Readiness Skills Equal Opportunity EmployerProgram This document available in alternate formats by contacting 602-542-3957



SKILL ATTAINMENT RECORD ndash OCCUPATIONAL SKILLS PARTICIPANTrsquoS NAME

SOC SEC NO

REGISTRATION DATE

JOB TITLE TRAINING SITE SOURCE OF SKILL REQUISITES ( 1 ) ( TYPE OF TRAINING NUMBER OF SKILLS NEEDED FOR POSSIBLE SKILL ATTAINMENT

Classroom On-Site

IN NEED OF TRAINING

SKILL ATTAINED

GOAL

NAME OF

ASSESSMENT

(2 ) PROFICIENCY

REQUIREMENT

PRE-TEST

SCORE



POST-TEST

SCORE

DATE GOAL

ACHIEVED Yes No


TOTAL SKILLS ACHIEVED

(1) Enter the source of skills listed (employer survey vocational proprietary school licensing board accreditation committee etc ) (2) Enter LWIA-approved level of achievement (benchmark) for each occupational skill (3) Enter the type of training approach (lecture observation hands-on independent assignment etc)

GOALS ATTAINED Y N


Work Readiness Skills Chart

SkillBehavior Level of Achievement Benchmark

Means of MeasurementAssessment (Post-Assessment Rating Sheet)

Making Career Decisions Score of 80 ldquoMaking Career Decisionsrdquo

Using Labor Market Information Score of 80 ldquoUsing Labor Market Informationrdquo

Preparing Resumes Score of 80 ldquoPreparing Resumesrdquo

Filling Out Application Score of 80 Filling Out Application

Interviewing Score of 80 ldquoInterviewingFollow-Up Lettersrdquo

SurvivalDaily Living Skills Score of 80 ldquoSurvivalDaily Living Skillsrdquo

Being Consistently Punctual Score of 90 ldquoBeing Consistently Punctualrdquo

Maintaining Regular Attendance Score of 90 ldquoMaintaining Regular Attendancerdquo

Demonstrating Positive AttitudesBehavior Score of 80 ldquoDemonstrating Positive AttitudesBehaviorrdquo

Presenting Appropriate Appearance Score of 80 ldquoPresenting Appropriate Appearancerdquo

Exhibiting Good Interpersonal Relations Score of 80 ldquoInterpersonal Relationsrdquo

Completing Tasks Effectively Score of 80 ldquoCompleting Tasks Effectivelyrdquo

Skill Attainment Documentation Checklist

Review the following questions to determine if a participant has completed the appropriate portions of Skill Attainment for the WIA program

Participantrsquos Name SS

Basic Skills 1 Pre-test transcripts or AIMS test scores Yes No

2 Goal set on ISS Yes No

3 Completed JT-036-2 Yes No

4 Post-test scores if applicable Yes No

5 Copy of GED diploma or certificate listing skills achieved Yes No

6 Input activity in VOS Yes No

Work Readiness Skills 1 Pre-test Yes No



4 Post-test scores Yes No

5 Certificate listing skills achieved Yes No


Occupational Skills 1 OSA Presumptive Need Yes No






Any Other Considerations ________________________________________________________________________ ________________________________________________________________________________________________________________________________________________________________________________________________________________________

TECHNICAL ASSISTANCE DESK REVIEW Skill Attainment

DATE LIAISON LWIA PARTICIPANT SSN Does the participantrsquos file contain the following for each skill attainment reported Pre-assessment Basic Skills YES NO NA Occupational Skills YES NO NA Work Readiness Skills YES NO NA Post-assessment Basic Skills YES NO NA Occupational Skills YES NO NA Work Readiness Skills YES NO NA Certification Basic Skills YES NO NA Occupational Skills YES NO NA Work Readiness Skills YES NO NA Are the following included in the file Individual Service Strategy (ISS) YES NO Supporting documentation (timeattendance records progress reports etc YES NO

LIST Indicate which Skill Attainment Area(s) were reported Basic Skills YES NO Occupational Skills YES NO Work Readiness Skills YES NO


DATE LIAISON LWIA PARTICIPANT SSN

INDIVIDUAL SERVICE STRATEGY

Review the Individual Service Strategy contained in participantrsquos file DOES THE ISS

Identify current educational and employment skills based on pre-assessed need YES NO

Identify interests aptitudes and goals including the desired post-program outcome YES NO Identify barriers to employment including the lack of skills educational credentials or personal problems which may affect employability YES NO

Clearly state the training strategy andor plan to help the participant overcome barriers to meet their goals YES NO

Include rationale which explains justification for enrollment curricula services training modules and program activitie YES NO

IS THERE EVIDENCE THAT

The ISS was mutually formulated (signed by both the participant and the preparer) YES NO

Periodic review completed as needed YES NO

Pre-assessment results were used to determine the activity and site assignment YES NO NOTE If any response is NO obtain additional information from LWIA staff to clarify the ISS process and resolve questions regarding the qualitative aspects of this area Revise responses accordingly and include comments in the space provided COMMENTS


REFER TO JT-036-1 At pre-assessment was participant determined to be Basic Skills deficient YES NO

Readiness Skills Level of Achievement Mark skills deficient Skills Attained

Making Career Decisions 80 YES NO

Using Labor Market Information 80 YES NO

Preparing Resumes 80 YES NO

Filling Out Applications 80 YES NO

InterviewingFollow-up Letters 80 YES NO

SurvivalDaily Living Skills 80 YES NO

Consistently Punctual 90 YES NO

Maintaining Regular Attendance 90 YES NO

Demonstrating Positive AttitudesBehaviors 80 YES NO

Presenting Appropriate Appearance 80 YES NO

Exhibiting Good Interpersonal Relations 80 YES NO

Completing Tasks Effectively 80 YES NO

Participant must be deficient in at least five (5) of the twelve (12) skills to be eligible How many Skills are there with pre-assessment scores below the proficiency requirement How many hours of training were provided specific to the skills area Do the timeattendance records indicate demonstration period was the stated minimum YES NO At post-assessment (JT-036-1) how many skills are at or above proficiency level Is there documentation in the file to support skills attained YES NO COMMENTS


Refer to JT-036-2 At pre-assessment was youth determined to be Basic Skills deficient YES NO If yes one of the goals must be a Basic Skills goal BASIC SKILLS

GOALS

MARK SKILLS DEFICIENT WERE SKILLS ATTAINED A

POST-ASSESSMENT

1 Literacy reading math and language

YES NO NA

2 Basic Ed (HS credits diploma GEDAIMS)

YES NO NA

3 ESOL

YES NO NA

4 Vocational YES NO NA

Skills attained at post-assessment TOTAL Was all documentation provided in file YES NO Is copy of certificate in participants file YES NO


Refer to JT-036-3 At pre-assessment was participant determined to be Occupational Skills deficient YES NO OCCUPATIONAL SKILLS

Occupational skills are divided into two groups On-Site Training or Classroom Vocational Skills Training

Is there a minimum of six (6) employer job specific skills listed on the JT-036 in file YES NO

If On-Site training provided is documentation in file (Work training agreementcontract) YES NO

If Classroom training provided is documentation in file (Curriculum guideslesson plans are Local AreaService Provider specific) YES NO

Do timeattendance records reflect hours of training provided YES NO

Was all documentationcertification provided in the file YES NO

Does the certificate listdescribe the skills attained YES NO

COMMENTS

Skill Attainment Matrix Basic Work Readiness Occupational

Pre-Assessment Standardized Test Transcripts Standardized Test Occupational Skills

Assessment (OAS)

Individual Service Strategy

Documentation JT-036-2 JT-036-1 JT-036-3

Post-Assessment Standardized Test

Transcripts GEDHS Diploma

Standardized Test JT-036-3

Certificate

PHOENIX WORKFORCE CONNECTION FOLLOW-UP AGREEMENT

Name

SS

Address

Phone

City

State

Zip Code

You are being enrolled in an employment and training program funded under the Workforce Investment Act (WIA) The program is administered by Phoenix Workforce Connection and operated by the INSERT AGENCY After you leave this program a representative will contact you to see how you are doing and follow up on your employmenteducational status The information you provide will be used to help us improve our services to you and to other program customers The calls will only take a few minutes and all information you provide us will be kept strictly confidential Your participation is very important to the core success of this program and your help is greatly appreciated

Please list at least two people who do not live in your household and will know how to contact you in the event that you move

Name Relationship Address

Phone

City

State

Zip Code


Phone

City

State

Zip Code


Phone

City

State

Zip Code

I agree to provide information in the follow-up interviews The information I provide will be kept strictly confidential I also give permission to my past and present employers to release information to the [Inset Agency] regarding my employment and earnings

Applicant Signature Date

Career Advisor Signature Date

In School

Out of School

DATE STAMP HERE

WORK EXPERIENCE CHECKLIST

To expedite your WEX requests please submit this coversheet checklist with the proper forms Paperclip the forms in the following order Name _________________________ Last Four Digit of SSN ___________ In Packet City

Initials 1 WEX Agreement from the City of Phoenix _____

2 Copy of the entire ISS and Revisions _____ 3 Skill Attainment Record (as applicable) _____ 4 Labor Market Information _____ 5 Is the WEX a high demand occupation or PWC identified industry cluster

Yes No

If not please justify ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

6 Justification in VOS and Case File Yes No CASE MANAGER _____________________________________ DATE_________ SUPERVISOR _____________________________________ DATE_________ CITY APPROVAL _____________________________________ DATE_________ Please provide the required documentation noted above for approval ADDITIONAL COMMENTS ______________________________________________________________________________________________________________________________________________________________________________________________________________________________ NOTIFY APPROVAL TO ____________________________________________________ Name Phone Email

City of Phoenix Workforce Investment Act

WORK EXPERIENCE WORKSITE AGREEMENT

THE AGREEMENT This Agreement is entered on between hereinafter called the Service Provider and hereafter

referred to as the Employer in order to provide work-related activities for to develop basic work habits learn

occupational skills andor gain valuable work experience

(Youth Provider) (Training site) (Date) (D t

(Youth)

The Training site (business location) agrees to the following specifications WORK EXPERIENCE SPECIFICATIONS

a Name of Participant Title of Position b Last 4-Digits of Social Security Number c Attached Job Description and skills competency log (if applicable) d Please list the equipment and tools to be used on the job e Tools and work clothingshoes required by participant f Physical requirements (standing or stooping expressed in hours per day and lifting or carrying expressed

in pounds and hours per day) g Work Experience payment hourly rate h Total estimated hours i Training period Start Date End Date j Total estimated payments to participant $ (hourly rate X hours) k Name and title of supervisor(s)

The Training site (Business location) further agrees

a That the work experience assignment will not reduce any of the hours of a current employee displace any currently employed or laid off worker impair existing contracts or collective bargaining agreements or infringe upon promotional opportunities of current employees

b To maintain records and prepare reports on the individual WEX trainee(s) as prescribed by the Service Provider

c To observe and comply with applicable safety and health standards Workers Compensation and the labor laws of Arizona and the Federal Government

d To maintain sufficient general liability insurance for tort claims protection e To allow the Service Provider andor duly authorized representatives to visit the premises observe

conditions and activities and follow-up with the work experience trainee(s)

SERVICE PROVIDER AGREEMENT

The Service Provider agrees to

a Supply the Employer with the required forms procedures for maintaining work experience trainee(s) records and instructions of required reporting information

b Provide a counselor to assist the Employer in the resolution of training employment and personal problems that may affect performance

c Provide tools work clothingshoes and supportive services as may be required by each work experience trainee if applicable

d Provide monetary Training Payments to work experience trainee(s) as needed or required

ADDITIONAL DECLARATIONS

This agreement is subject to Title IIB of the Workforce Investment Act of 1998 and the regulations issued there under and any service financial aid or other benefits provided under this Agreement shall be provided without discrimination due to age race color creed sex handicap or national origin Work experience trainees are not employees of the Service Provider the employer or the City but are participants of the WIA program Work experience trainees shall comply with rules and policies as outlined by the employer for employees of this particular position with the exception of paid sick leave and annual leave Work experience trainees shall be covered for injuring on the job by the general liability or Workers Compensation of the Service Provider or through the Arizona Health Care Cost Containment System (AHCCCS) for TANFJOBSTPEP recipients This Agreement may by terminated by either party by giving written notice to the other party no less than five (5) working days before the intended termination date

SIGNATURES

Employer Name of Training Site (Business Location

Authorized Employer Representativersquos Signature Date Name Title Address Phoenix Arizona ZIP

Service Provider Service Provider Authorized Service Provider Signature Date Name Title Address Phoenix Arizona ZIP

Participant Participant Signature Date

City Staff Authorized City Signature Date Distribution Original - Service Provider Copy - Employer Participant File

AGENCY CALCULATIONS

SHADE OR MARK THE APPROPRIATE CATEGORIES BELOW

In-School Youth

Out of School Youth

Older Youth

Younger Youth CALCULATE TOTAL COSTS AS INDICATED BELOW BEFORE SUBMITTING TO THE CITY

Cost of Tools UniformsWork Clothes or Other Ancillary Items -$ Wage or Hourly Rate -$ Number of Hours - Fringes Reimbursement Rate (112) -$ Total Service Provider Reimbursement -$

Work Schedule

Hours of Work Sunday Monday Tuesday Wednesday Thursday Friday Saturday

From

To

Lunch Hour From

Lunch Hour To

TOTAL HOURS

Total Hours Per Week

Notes___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

In School

Out of School

WIA

ARRA

WORK EXPERIENCE REVISION FORM TO DATE OF ACTION FROM AGENCY NAME STATUS Date Extension Hour Increase Hold Site Change Incomplete Void

Participant Name Last 4-Digits of S S Work Experience Work Site WEX Reference Date Stamp

An increase in hours is requested because

Original Approved Hours of Hours Increased Total Hours (Original Approved Hours PLUS of Hours Increased

Hours can not exceed 200 hours Please refer to the Work Experience Policy and Procedure

An extension of the work experience is requested because Original End Date New Estimated End Date

A hold is requested on the Work Experience because If applicable Original Start Date If applicable New Start Date If applicable Original End Date If applicable New End Date

A change of location on the Work Experience is requested because Old Site New Site

Incomplete Void Deobligate because

Original Approved Hours Hours Completed as of __________ Total Incomplete Hours Hourly Wage Total wo Fringe Fringe (12) Total Deobligation

Case File and VOS clearly reflects and justifies the WEX Revision Copy of WEX Revision must be placed in file once approved

_______________________ Agency Authorized Signature Date

_______________________ City Authorized Signature Date

Office Use Only (Confirmation)

Attempt Date Phone

Email

DATE STAMP HERE

Invoice Submit Invoice toCity of Phoenix - CEDD

Date Phoenix Workforce Connection200 W Washington - 19th Floor

Contractors Name Phoenix AZ 85003

Contracts Address

Out-of-School PWC Industry ClusterIn-school Other High Demand

Start Date End DateTotal Hours

Wage Rate Fringe Total$725 012 $000$725 012 $000$725 012 $000$725 012 $000$725 012 $000$725 012 $000$725 012 $000$725 012 $000$725 012 $000

TOTAL 000 $725 012 $000

CC GL City ApprovalDate

Last 4 SSN

Phoenix Workforce ConnectionWork Experience Invoice

Participant Name

Description

City Use Only

TIMECARDPROGRESS REPORT

In-School

Out-of-School

INSTRUCTIONS Complete entire form in BLUE or BLACK INK Initial all changes Round all time to the nearest 15 minutes

NAME _____________________________________________ LAST FOUR SS___________________________ WORKSITE ________________________________________ PAY PERIOD TO

CODE FOR ABSENCES S ndash Sick (Excused) P ndash Personal (Excused) H - Holiday UE - Unexcused

Date

Scheduled Time IN

Scheduled Time OUT

Actual Time IN

Lunch Break OUT

Lunch Break IN

Actual Time OUT

Regular Hours

M

Tu

W

Th

F

Sa

S

Week 1 SUBTOTALS M Tu W Th F Sa S

Week 2 SUBTOTALS TOTAL

This evaluation portion must be completed by supervisor before submitting

EVALUATION KEY

5 = 100 of the time 4 = 90-99 of the time 3 = 80-90 of the time 2 = 70-79 of the time Less than 70 of the time ALWAYS MOST OF THE TIME USUALLY OCCASIONALLY RARELY

Maintained Regular Attendance 5 4 3 2 1 Consistently Punctual 5 4 3 2 1 Exhibiting Positive Attitudes and Behaviors 5 4 3 2 1 Presenting Appropriate Appearance 5 4 3 2 1 Demonstrating Good Interpersonal Relations 5 4 3 2 1 Completing Task Effectively 5 4 3 2 1

COMMENTS________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ PARTICIPANT SIGNATURE _________________________________________________________ DATE ____________________

SUPERVISORMENTOR SIGNATURE__________________________________________________DATE ________________

CAREER ADVISOR SIGNATURE _____________________________________________________ DATE_____________________


In-School Out-of-School

INSTRUCTIONS Complete entire form in BLUE or BLACK INK Initial all changes NAME _____________________________________________ LAST FOUR SS___________________________ WORKSITE ________________________________________ PAY PERIOD TO


Date

Scheduled Time IN

Scheduled Time OUT

Actual Time IN

Actual Time OUT

Regular Hours

M

Tu

W

Th

F

Sa

S


Week 2 SUBTOTALS TOTALS


EVALUATION KEY EXCELLENT GOOD FAIR POOR UNSATISFACTORY


COMMENTS___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ PARTICIPANT SIGNATURE DATE

SUPERVISORMENTOR SIGNATURE DATE

CAREER ADVISOR SIGNATURE DATE

In School DATE STAMP HERE

Out of School OTA CHECKLIST

To expedite your OTA requests please submit this coversheet checklist with the proper forms Paperclip the forms in the following order Name _________________________ Last Four Digit of SSN ___________ In Packet City Initials

1 OTA Form from the City of Phoenix _____ 2 Training SiteSchool Financial Information _____ 3 Financial Aid (PELL Grant Coordination) _____ 4 HS DiplomaGED Certificate _____ (Any other Qualifying Education Forms) 5 Copy of the entire ISS and Revisions _____ 6 Skill Attainment Record _____ 7 Labor Market Information _____

8 Is the OTA a high demand occupation or PWC identified industry cluster

Yes No

If not please justify ________________________________________________________________________________________________________________________________________

9 Justification in VOS and Case File Yes No

CASE MANAGER _____________________________________ DATE_________ SUPERVISOR _____________________________________ DATE_________ CITY APPROVAL _____________________________________ DATE_________

Please provide the required documentation noted above for approval

ADDITIONAL COMMENTS ____________________________________________________________________________________________________________________________________________________ __________________________________________________________________________ NOTIFY APPROVAL TO ____________________________________________________ NAME Phone Email

Community amp Economic Development DepartmentWorkforce Connection Division

OCCUPATION TRAINING AUTHORIZATION FOR

VOCATIONAL TRAINING AND EDUCATION SERVICES

Attention Director of Admissions or Service Provider

The City of Phoenix CED Department accepts the responsibility to reimburse your agency for training cost incurredby the Phoenix Workforce Connection Title I participant named below

AGENCY _________________________________________________________________________________________________________________________________________________________

ADDRESS ___________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________

FOR SERVICE TO ___________________________________________________________ _____________________________________________(Participant Last Name First Name)

NAME OF TRAINING PROGRAM _________________________________________________________________________________________________________________________________________________

NUMBER OF HOURS _____________________________________ NUMBER OF DAYS _______________________________________

CLASS START DATE ______________________________________ CLASS END DATE _______________________________________

PROGRAM TO BE CHARGED INVOICE SHOULD INCLUDE VENDOR WILL MAIL INVOICE TOnnnn ADULT 1 Original Invoice (not a copy) City of Phoenix CED

nnnn DISLOCATED WORKER 2 A Unique Invoice Number Fiscal Section - WCD Division

nnnn YOUTH 3 Reference Occupation Training Authorization Number 200 W Washington St 19th Floor

nnnn RAPID RESPONSE 4 Reference Student Name and Social Security Number Phoenix AZ 85003-1611Phone (602) 262-6776

OTA APPROVAL BY This OTA is VOID after _______________________________________________________

__________________________________________________ _____________________________________________________________________(Agency CaseManager Signature) (Agency Name)

__________________________________________________ _____________________________________________________________________(Participant Signature) (HSD WCD Supervisor Signature)

182-279D Rev 1005

Tuition $

Registration $

Books $

Supplies $

Other Costs $

Total Gross Cost $

Financial Aid $lt gt

TOTAL ADJ COST $ $

Other Ancillary Costs (Please List)

Financial Aid Source

Current Funding Commitment

No

In School

Out of School

WIA

ARRA

OCCUPATIONAL TRAINING AUTHORIZATION AGREEMENT (OTA) REVISION TO DATE OF ACTION FROM AGENCY NAME STATUS Extension Hold Training Program Change Incomplete Void

Participant Name Last 4-Digits of S S Training Program and Site OTA Sequence

Extension of training is requested because New Estimated End Date Additional Cost Number Hours or Days (Specify)

Additional Cost will require a submission of another OTA Please attach a completed OTA corresponding to the costs above

A hold is requested for training because New Estimated End Date of WEX Number Hours or Days (Specify)

A change in training is requested because New Program Old Program New Start Date New Est End Date Total Hours or Days

Incomplete Deobligate Void because Deobligate Certificate Received Yes No Specify Type Total Hours Completed Actual End Date

Case File and VOS clearly reflects and justifies the OTA Revision Copy of OTA Revision must be placed in file once approved




Attempt Date Phone

Email

DATE STAMP HERE

OTA Issued Date

OTA Sequence Number Participant Name Last 4 Digits of SSN Training Provider

IssuingStaff Member

Funding Amount OY IY

All OTAs received by the agency must be tracked and returned to the City of Phoenix before additional vouchers can be issued

Agency Name

109

Major Firms amp Concentration

CompaniesFinance Insurance and Real EstateServices

Companies by Type (percent)HeadquartersBranchSingle Location

Number of EmployeesCompany Average

Total Payroll (millions)Company Average

Average Wages Per Employee

30227227

60226714

14076314

$74684$07

$53057

Industry Characteristics

Greater Phoenix AdvantagesCritical Massbull Greater Phoenix has a well-established base of firms

in the advanced business services industry including Wells Fargo Bank One American Express Discover Financial Services DHL Worldwide Express and USAA The industry is now positioned to increase its effectiveness in higher-value business services

Talentbull Employers in the area have access to a talented

administrative executive and professional workforce Educationbull Greater Phoenix has a number of colleges and

universities that offer programs of study in many aspects related to business services

Recent Market Developmentsbull William P Carey recently donated $50 million to the

College of Business at ASU The College produces a significant number of the graduates in the advanced business services cluster

bull Many advanced business services companies such as AGL Networks and Pacific Texas have recently located to Greater Phoenix

bull Job growth in Greater Phoenix is expected to increase faster than the rest of the western region growing more than 2 in 2003 and 3 in 2004

4 1

GREATER OPPORTUNITIES bull GREATER REWARDS bull GREATER PHOENIXGREATER OPPORTUNITIES bull GREATER REWARDS bull GREATER PHOENIX

Avondale | Buckeye | El Mirage | Chandler | GilbertGlendale | Goodyear | Mesa | Peoria | Phoenix

Scottsdale | Surprise | Tempe | Tolleson | Maricopa County

The Greater Phoenix Economic Council (GPEC) is a public-private economic development organization representing Maricopa County 14 member communities and over 150 businesses Key functions include regional marketing business attraction and competitiveness improvement GPEC leadership is made up of business and civic leaders with the common goal of strengthening the Greater Phoenix economy

For information about GPEC call (800)421-4732

The Advanced Business Services cluster includes financial institutions in the credit lending collections investments and brokerage sectors The industry includes general office data centers regional and corporate headquarters operations Employers in this cluster include customer contact centers data processing centers financial institutions insurance companies and real estate firms

Sources Dunn amp Bradstreet Q2 2003 IMPLAN Maricopa Association of Governments April 2002

Location of Advanced Business Services Firms in Greater Phoenix (with five or more employees)

Wells FargoBank OneAmerican ExpressDiscover Financial ServicesUSAAChase Bankcard Systems U-HaulBlue Cross Blue Shield of AZConseco Finance CorpVanguard GroupDesert Schools Federal CU

8800760072234100250020001400133212501100

700

Company Employment

Sources Dunn amp Bradstreet Business Journal Book of Lists

1990 2000

Thousands

0

Employment Growth

50

100

150

82519

140763

Source Maricopa Association of Governments IMPLAN April 2002

71 Growth 1990-2000

Major Advanced Business Services Firms

Major Advanced Business Services employers in Greater Phoenix include Fortune 500 companies such as Wells Fargo American Express Bank of America Bank One and Conseco

The region is also home to many financial services operations including Discover Financial Systems USAA Chase Bankcard Systems Conseco Finance Corp and the Vanguard Group

Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17

Employment Center TypeExistingFuture

Regional AirportsPhoenix Sky Harbor

Municipal Airports

Luke Air Force Base

Advanced Business ServicesIndustry Overview - Greater Phoenix

Growth Trends Community Readiness

2 3

Access to BusinessProfessionalTechnical Services Access to Telecommunication ServicesBuilt Space Availability Capital AvailabilityEnergy DependabilityPersonalProperty Security Secondary Education Quality

Extremely Critical

AdministrativeExecutiveProfessional WorkforceArea Image Built Space CostBusiness Taxes ClimateGeographic Proximity to Markets Higher Education QualityHousing CostsCost of LivingLocal Transportation

Very Critical

Cost of Skilled and Unskilled WorkersRecreational and Cultural OpportunitiesTechnical Workforce

Critical

Critical Site Factors

Workforce DevelopmentJob training for professions in advanced business services industries is available through Arizona State University and the Maricopa Community Colleges System

Arizona State University

Maricopa Community Colleges

bull Bachelors masters and PhD programs available in business disciplines including accountancy computer information systemseconomics finance management marketing real estate and supply chain ASU graduated 1302 students in all business disciplines in the 2001-2002 school year

bull Offers associate in applied science degrees in many areas including business management database administration general business multimedia organizational leadership and real estate

bull Transfer partnership degrees available in accounting and global business These degrees allow the student to transfer directly to ASU to complete a bachelors degree

bull Certificates of completion available in fields including bank teller bookkeeping computer graphic design desktop publishing microcomputer applications organizational leadership total quality management and web developer

ManagementChief ExecutivesGeneral AdvertisingMarketingAdministrative ServicesFinancial Human Resources

Business and Financial OperationsAdjusters Appraisers Cost EstimatorsEmployment Training and CompensationManagement AnalystsAccountants and AuditorsBudget Credit and Financial AnalystsUnderwriters

Office and Administrative SupportBill and Account CollectorsPayroll and Bookkeeping ClerksTellersBrokerage ClerksLoan Interviewers and New Account ClerksInsurance Claims Clerks

280904500396076203060

649062606830

1167083901710

10640237904450

76033403560

Selected Advanced Business Services Occupations

Source Arizona Department of Economic Security 2001Greater Phoenix

Source Maricopa Association of Governments IMPLAN September 2002

Greater Phoenix is well-positioned in extremely critical site factors such as energy dependability real estate availability and cost and access to support services

Favorable geographic proximity and climate as well as low taxes and cost of living make the region attractive to employers in advanced business services

With competitive labor costs and a large pool of available workers Greater Phoenix supports a growing advanced business services cluster

Depository institutionsNon depository credit institutionsInsurance carriersManagement and public relations Engineering services Legal servicesAccounting auditing amp bookkeepingSecurity amp commodity brokersAdvertisingHolding amp other investment officesSecurity Systems ServicesCommercial Art and Graphic DesignDirect Mail Advertising ServicesServices necCommercial PhotographyNews SyndicatesTotal

298202650118095 17169 10567 101079951 8642372727641025

936563552221123

140763

1339934

13773 1

7523685

1057842

-3818880

35671

$39995$38430$43547$53356 $58136 $68608$38829 $75962

$236418$64988$35499$42735$37317$56912$36612$40941$53057

749932454

2572 859

16651169

58946229868

18748

135566

10249

Employment2000

Employment Growth

1990-2000

Average Wages 2000

Establish-ments2000Industry

nec ndash not elsewhere classified

Advanced Business Services-Related Industries

Sources Maricopa Association of Governments IMPLAN April 2002

Advanced Business Services industries in Greater Phoenix employ over 140000 people in over 10000 firms This represents a 71 increase in Advanced Business Services employment since 1990bull The services sector comprises 39 of all

employment in Advanced Business Services up from 24 in 1990

bull Non depository credit institutions have increased by 399 since 1990 and now employ 18 of the Advanced Business Services industry

bull Management and public relations account for 25 of the establishments in the Advanced Business Services industry

bull Advanced Business Services jobs in Greater Phoenix have an average salary of $53057

Interest IncomeProperty and Casualty Insurance Premiums EarnedAccident Health and Medical Insurance Premiums EarnedOther Investment IncomeAnnuity RevenueLife Insurance Premiums EarnedNet Gains in Trading Accounts in Securities and CommoditiesReceipt Fees or Revenue from Individuals for

the Practice of LawInsurance and Annuity CommissionsManagement ConsultingReceipt Fees or Revenue from Businesses for

the Practice of LawSecurities CommissionOther RevenuesAssetsPortfolio Management FeesReinsurance PremiumsTotal

$640723322$244198808$227568596$211707040$122028916$116474656$68229543$60352191

$59260842$53667781$51785190

$49649890$48163713$45428534$39686407

$2038925429

Value of Receipts (000s)Industries

Source Source of Receipts Census Bureau August 2000

Advanced Business Services- US Supplier Industriesbull The primary source of receipts in the Advanced Business Services industry is income generated from interest This comprises more than 31 of the receipts in this industry

bull Another large source of revenue comes from insurance premiums Premiums earned from insurance represent 30 of the value of receipts in this industry

bull Receipts fees and revenue for the practice of law account for more than $112 billion and 55 of the receipts in this industry

Source of Receipts

Employment (rounded)

Percent of Total31412011210460573330

292625

24242219

1000

Occupations

Major Firms amp Concentration Aerospace Industry Overview

CompaniesManufacturingNon-Manufacturing





148820

5112382654745

57$26222

$27$47898



in the aerospace manufacturing and services industries including Boeing MD Helicopters General Dynamics and America West and Southwest Airlines

Global Leaderbull Sky Harbor International Airport is the fifth busiest

airport in the world for takeoffs and landings with 550000 arrivals and departures annually

Diverse Choicesbull A network of eight municipal airports including military

reuse facilities with available space to expandReliable Conditionsbull 300 days of sunshine each year make Greater Phoenix

the perfect climate for flight operations

Recent Market Developmentsbull Williams Gateway Airport in Mesa has recently opened

an on-site US Customs inspection facility in anticipation of future growth in operations

bull Lockheed Martin has located its Tactical Ground Systems Business Unit to Phoenix-Goodyear Airport

bull America West Airlines recently introduced a new fare structure easing advance-purchase requirements and eliminating Saturday-night stays

bull The effects of September 11th and war with Iraq will likely provide considerable potential for the defense-related aerospace industry in Greater Phoenix

Greater Phoenix

4 1






The aerospace cluster includes manufacturing firms involved in the production of aircraft aircraft engines guided missiles space vehicles space vehicle propulsion units as well as search and navigation equipment Service sector operations include air transportation and courier services airport and terminal services and aircraft repair facilities

Sources Dunn amp Bradstreet Q2 2003 Maricopa Association of Governments IMPLAN April 2002

Location of Aerospace Firms in Greater Phoenix (with five or more employees)

HoneywellAmerica West AirlinesThe Boeing CompanySouthwest AirlinesGeneral DynamicsMesa Air GroupOrbital Sciences CorporationSpectrum Astro IncorporatedMD Helicopters IncGoodrich CorporationUniversal Propulsion Company

172809300430018001200

850530313300300270

Company Employment

Sources Applied Economics Dunn amp Bradstreet

1990 2000

Thousands

40

Employment Growth

44

48

52

56

45859

54745


19 Growth 1990-2000

Major Aerospace FirmsMajor aerospace employers in Greater Phoenix include Fortune 500 companies such as Boeing General Dynamics and Honeywell

The region is also home to large airline operations including Southwest Airlines Mesa Air Group and the headquarters of America West Airlines

Many aerospace firms are concentrated along major regional freeway corridors or near local airports

MD Helicopters Inc Production Facility (Mesa)

Lockheed Martin Facility (Goodyear)

Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base

Phoenix Goodyear Airport

Glendale Airport

Mesa-Williams Gateway Airport

Phoenix Sky Harbor International Airport

Mesa-Falcon Field

Scottsdale Airport

Luke AFB

Phoenix Deer Valley Airport

Chandler Airport

Buckeye Airport


2 3

Cost of Skilled WorkersCost of Unskilled WorkersEnergy DependabilityUnemployment InsuranceWorkers Compensation

Extremely Critical

Access to Intermediate Manufactured ProductsAccess of ProfessionalSpecialty WorkforceBuilt Space AvailabilityBuilt Space CostRegulatory Policies

Very Critical

Access to ExecutiveAdministrative WorkforceAccess to Precision ProductionTechnical WorkforceAccess to Telecommunications ServicesBusiness IncentivesTaxesCapital AvailabilityClimatePhysical EnvironmentGeographic Proximity to MarketsLand AvailabilityCostLocal TransportationCommutingPersonalProperty Security

Critical


Workforce DevelopmentJob training for professions in the aerospace industry is available through Arizona State University the Maricopa Community Colleges System and several local flight training schools



bull Bachelors masters and PhD programs available in engineering disciplines including aerospace mechanical electrical and computer science 935 engineering graduates in all disciplines in 2000-2001

bull Offers associate in applied science degrees in aerospace manufacturing aircraft construction and maintenance technologyaviation maintenance airway science and machinist professions

bull Certificates of completion available in fields including airframe maintenance avionics composite and flight technology machinist sheet metal structures technology and NIMS (National Institute for Metalworking Skills) Certification

Professional OccupationsEngineersComputer ApplicationsComputer Systems SoftwareComputer Systems AnalystsElectricalElectronicsIndustrialMechanical

General amp Operations ManagersProduction amp Maintenance OccupationsAircraft Structure AssemblersElectrical amp Electronic InstallersElectromechanical Equip AssemblersInspectors amp TestersMachinistsTechniciansAircraft Mechanics amp ServiceAvionics

3940328066703620488024802580

21430

780230380

51003300

1910450


Selected Aerospace Occupations

Source Arizona Department of Economic Security 2001 Greater Phoenix

Source Maricopa Association of Governments September 2002

Greater Phoenix is well-positioned in extremely critical site factors for aerospace industries

A well-established suppler network and available real estate makes the region attractive for aerospace

Favorable climate and geography makes Greater Phoenix well-suited to aerospace operations and land is available with access to suitable infrastructure for future growth

Air transportation scheduledAircraft engines and engine partsAircraft parts and equipment necAir courier servicesSearch and navigation equipmentAircraftAirports flying fields amp servicesRepair services necFreight transportation arrangementAir transportation nonscheduledGuided missiles and space vehiclesSpace vehicle equipment necAutomotive dealers necSpace propulsion units and partsIron and steel forgingsNonferrous forgingsTotal

1639282166226576750354059307922641688

653543340333107403

54745

41-1428

497-34-16433325

4832

3472

5250122-7319

$43466$61576$52734$31233$65308$55302$32237$36159$36856$40046$73342$45363$31663$46652$43297$9658

$47898

44387046121380

3761994019

35131

968

Employment2000

Employment Growth

1990-2000

Average Wages 2000



Aerospace-Related Industries


Aerospace industries in Greater Phoenix employ over 54000 people in over 900 firms This represents 19 growth in aerospace employment since 1990 and 13 growth in establishments since 1995

bull Aerospace manufacturing is 45 of all Aerospace employment down from 61 in 1990

bull Aircraft manufacturing including aircraft parts and engines accounts for 33 of Aerospace employment

bull The Airline industry employs an additional 30

bull Aerospace jobs in Greater Phoenix have an average salary of $47898

Computer and Data ProcessingIron and Steel ForgingRolling Drawing and Extruding

nonferrous metalsElectronic ComponentsElectric Utilities Services

Contracting IndustriesAircraft and PartsMeasuring and Controlling DevicesSearch and Navigation EquipmentNonferrous ForgingsAluminum Castings

242122

29224

-4-7

-33-72-79

485240

2920389716145

1850130855035

353

1383

17139

4

121561211

Employment Growth

1990-2000Employment

2000Growing Industries


Growing and Contracting Aerospace-Supplier Industriesbull All major aerospace supplier industries have a presence in the Greater Phoenix market

bull The region is especially strong in electronic industries that are suppliers to aerospace manufacturing

bull This includes the electronic components sector with more than 38000 employees and computer and data processing (software) with a workforce of nearly 5000

bull Under-represented suppliers are mainly in primary and fabricated metals industries which are resource-dependant and unlikely to concentrate in Greater Phoenix

Establishments2000

Supplier Industries

Phoenix Sky Harbor IntlMesa-Williams GatewayPhoenix GoodyearScottsdalePhoenix Deer ValleyGlendaleMesa-Falcon FieldChandlerBuckeye

11490104018500824982085350510248504300

AirportRunway Length

Sources AirNav Phoenix Aviation Department

Regional Airports

The Greater Phoenix region has eight municipal airports in addition to Sky Harbor International

Flight Trainingbull Available from schools including Embry Riddle University University

of North Dakota Westwind Aviation and Advanced Training Systems International


2 3

Energy DependabilityVenture Capital AvailabilityBuilt Space CostRegulatory PoliciesBusiness Taxes

Extremely Critical

Intermediate Manufactured ProductsBusinessProfessionalTechnical ServicesCost of SkilledUnskilled WorkersLand CostBuilt Space AvailabilityDebt AvailabilityWorkers CompUnemployment Insurance

Very Critical

Geographic ProximityTransportation Services - CostExecutive Administrative Professional WorkforceWorkforce AvailabilityLand Availability - ImprovedSecondary Education QualityLocal TransportationCommutingPersonalProperty SecurityClimatePhysical Environment

Critical


Workforce DevelopmentJob training for professions in bioindustry is available through Arizona State University and the Maricopa Community Colleges Arizona State University


bull Bachelors masters and PhD degrees are available in ASUrsquos bioengineering program The university graduated 55 bioengineers in the 2001-2002 school year more than 93 of the total for the state of Arizona ASU also has a Clinical Laboratory Sciences program andthe ASU College of Nursing

bull ASUrsquos Arizona Biodesign Institute is a state-of-the-art research facility focusing on the life sciences bioengineering and biotechnology The ASU Cancer Research Institute has also been conducting experiments for over 38 years in search for a cure

bull The Maricopa Community Colleges offer Associate of Applied Science degrees and certificates in Biotechnology Clinical Research Coordinator Histology Technician and Laboratory Assisting In addition foundational courses in general science biology chemistry and math are also offeredThe Maricopa Community Colleges recognize the potential growth in the bioindustry sector and are committed to continue developing additional bioscience programs and curriculum to meet the futuredemands of this rapidly evolving industry

Professional amp Sales OccupationsEngineersChemicalElectricalElectronics ex computers

ChemistsLife Scientists all otherMathematical ScientistsMedical Scientists ex EpidemiologistsMicrobiologistsNatural Science ManagersSales and Related OccupationsSales Managers

Production amp Maintenance OccupationsAssemblers amp Fabrications all otherChemical Equipment Operators amp TestersChemical Plant amp System OperatorsElectrical amp Electronic Equip Assemblers Inspectors amp TestersPackaging amp Filling Machine Operators

11036204880

26015020

26070

300171310

5700

178020020

379051001440


Selected Bioindustry Occupations



Greater Phoenix is well-positioned in extremely critical site factors for bioindustry such as energy dependability and built space costs

A growing suppler network and a high-quality talent pool for bioindustry makes the region attractive

The regionrsquos geographic proximity climate and infrastructure is well-suited to support continued growth the bioscience sector and Greater Phoenix has a well-educated workforce with continuous support from surrounding colleges and universities

Medical and hospital equipmentTesting laboratories Commercial physical researchPharmaceutical preparationsElectromedical equipment Medical equipment rentalIndustrial inorganic chemicals nec Noncommercial research organizations Professional equipment necSurgical appliances and suppliesMedicinals and botanicals Surgical and medical instrumentsAnalytical instrumentsChemical preparations necDental equipment and suppliesIndustrial organic chemicals necBiological products exc diagnosticLaboratory apparatus and furnitureTotal

27391712

8567956314393752742071851709673726456433

8790

5914415981

3145010019147

-49208-4843383

-47237

270059NA

83

$58253$39179$57588$52488$49150$33334$46890$52116$54405$43463$38693$46954$57292$50648$30982$23033$41430$20215$49886

51813067136

256

59722098658331

959

Employment2000

Employment Growth

1990-2000

Average Wages 2000

Establish-ments 2000Industry


Bio-Related Industries


Bioindustries in Greater Phoenix employ over 8700 people in over 950 firms This represents 83 growth in bioindustry employment since 1990 and 23 growth in the number of establishments since 1995

bull Equipment and chemicaldrug manufacturing accounts for over 29 of regional bioindustry employment

bull Bioindustry jobs in Greater Phoenix have an average salary of $49886

bull Greater Phoenix has a large concentration of surgical and medical instrument manufacturing firms with employment growing over 1000 from 1990 - 2000

AdvertisingDrugsDyeing and Finishing Textiles Electronic amp Other Electrical

Equipment amp ComponentsIndustrial Inorganic ChemicalsIndustrial Organic Chemicals necMiscellaneous Plastics ProductsPaperboard Containers amp BoxesSurgical Appliances amp SuppliesTrucking amp Courier Services

8519

300

19135

27004170

20836

37271008

4

4284358556

4818767185

14909

462253

261103

1231020

897

Employment Growth

1990-2000Employment

2000Industries


Biotech-Supplier Sectorsbull Most major bioindustry supplier sectors have a presence in the Greater Phoenix market

bull Of these supplier industries the top ten located in Greater Phoenix have all grown from 1990 to 2000

bull The region is especially strong in the electronic and other electrical equipment amp components sector with more than 42000 employees

bull Transportation firms have a large base in Greater Phoenix with close to 900 establishments in 2000

Establishments2000

Supplier Industries


Major Firms amp Concentration Bioindustry Overview




Total Payroll (thousands)Company Average


88871

862037118790

92$4384952

$4572$49886


Greater Phoenix AdvantagesCommitment to Bioindustrybull The Greater Phoenix region has made a significant

investment in the growth of the bioindustry sector from efforts to attract top companies to the formation of research organizations to support the biosciences

Available Talentbull A workforce of 17 million and university investment in

bioindustry is creating a high-quality talent poolStrength in Bio-related Industriesbull Greater Phoenix has strong electronics information

optics and materials clusters to support the growing bioindustry sector in the region

Recent Market Developmentsbull The International Genomics Consortium (IGC) has

chosen the City of Phoenix as the location of its new research facility IGC will elevate the status of bioindustry in the region with its medical research expanding upon the Human Genome Project

bull The Translational Genomics Research Institute (TGen) was formed by several statewide organizations to provide necessary funding and support for the continue growth of bioindustry in Arizona

bull Batelle issued a Biosciences Roadmap report to define the current state of the industry in Arizona and pinpoint specific strategies the state can take to grow certain bioindustry niches

bull Arizona State University is currently in Phase I of the Arizona Biodesign Institute research complex constructing the first of a planned five buildings expected to be complete in fall 2004

Greater Phoenix

4 1






The Bioindustry cluster includes businesses that provide products and services focusing on life science activities (excluding healthcare delivery) such as medical and surgical devices pharmaceuticals medical technology research and testing


Location of Biotech Firms in Greater Phoenix (with five or more employees)

Top Ten HospitalsMedtronic Microelectronics CenterSonora Quest LaboratoriesLaboratory Corporation of AmericaRalph T BohrerBlood System LaboratoriesSteris LaboratoriesGE Parallel Design IncSt Jude Medical IncVantage Mobility

26029950783405400300240205200200

Company Employment


1990 2000

Thousands

0

Employment Growth

4

8

12

4816

8790


83 Growth 1990-2000

Major Bioindustry FirmsMajor bioscience employers in Greater Phoenix include Fortune 1000 companies such as Medtronic Laboratory Corporation of America and St Jude Medical

The region is also home to several large hospitals including the Mayo Clinic Good Samaritan Thunderbird Samaritan St Josephrsquos Hospital and the Arizona Heart Institute

ASUrsquos Arizona Biodesign Institute

(Tempe)

Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base


CompaniesManufacturing Transportation and Utilities





253298

5822072260158

109$41773

$76$69439



in the high tech industry including Intel Motorola Microchip Technology and ON Semiconductor The industry is now positioned to increase its effectiveness in higher-value business services

Talentbull Employers in the area have access to a large pool of

talented administrative executive and professional workforce including those trained in business professional and technical services

Educationbull Greater Phoenix has a number of colleges and

universities that offer programs of study in many aspects related to High Tech

Landbull Large amounts of land are available to High Tech

companies for industrial development

Recent Market Developmentsbull Many High Tech companies such as Isola and Nikon

SITECH have recently located to Greater Phoenixbull Employment in semiconductor manufacturing which

comprises one-third of Arizonarsquos High Tech manufacturing employment is expected to grow 65 by 2008

bull Many companies such as Intel and ON Semiconductor are expanding operations due to increased demand

4 1






The High Tech cluster includes the computer hardware electronic equipment semiconductor telecommunications and related industries These industries develop manufacture and distribute products such as office equipment measuring and controlling devices circuit boards and associated items to the market


Location of High Tech Firms in Greater Phoenix (with five or more employees)

IntelMotorolaGeneral DynamicsMicrochip TechnologyON SemiconductorMedtronic MicroelectronicsEncompass Electrical TechnologiesSuntron CorpST Microelectronics IncAG Communications SystemsVarian Electronics ManufacturingSanmina-SCI PhoenixDHL Worldwide Express

10000100003000145213001200

900900842800800750650

Company Employment


1990 2000

Thousands

0

Employment Growth

25

50

75

5003060158


20 Growth 1990-2000

Major High Tech FirmsMajor High Tech employers in Greater Phoenix include Fortune 500 companies such as Intel Motorola Medtronic and Sanmina-SCI

The region is also home to other high tech companies such as ON Semiconductor Encompass Electrical Technologies Suntron Corp ST Microelectronics AG Communication Systems and Varian Electronics Manufacturing

High Tech OverviewGreater Phoenix

Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base


2 3

Built Space CostEnergy DependabilityWorkers CompensationUnemployment Insurance

Extremely Critical

Built Space AvailabilityBusiness Professional and Technical ServicesBusiness Taxes and Regulatory PoliciesClimateCost of Skilled and Unskilled WorkersDebt Availability Land CostSecondary Education QualityTechnical Workforce

Very Critical

Executive Administrative and Professional WorkersLocal Transportation Services and Commuting CostPrecision Product and RepairOperators and AssemblersPersonal and Property SecurityTelecommunication ServicesVenture Capital Availability

Critical


Workforce DevelopmentJob training for professions in high tech industries is available through Arizona State University and the Maricopa Community Colleges System



bull Bachelors masters and PhD programs available in engineering including electrical and industrial engineering ASU graduated 818 students in all engineering disciplines in the 2001-2002 school year

bull Offers associate in applied science degrees in many areas including applied technology computer networking technology electric utility technology electromechanical process technology electronics technology and semiconductor technician programs

bull The Maricopa Advanced Technology Education Center (MATEC) is a National Center for Excellence and educates and enhances workforce development in the semiconductor industry

bull Certificates of completion available in fields including appliedtechnology computer hardware desktop support electrical technology local area networking microcomputer applications and Microsoft networking technology

Professional OccupationsComputer ProgrammersEngineersElectrical EngineersElectronic Engineers except computerEngineering ManagersAll Other Engineers

First Line Supervisors of MechanicsSales and Related Occupations

Production amp Maintenance OccupationsAssemblersElectrical amp Electronic Equipment AssemblerAll Other Assemblers

Electrical amp Electronic TechniciansIndustrial Machinery MechanicsInspectors Testers Sorters amp Samplers Packaging amp Filling Machine Operators

7400

36204880379018704840

171310

379017808150

92051001440

Selected High Tech Occupations



Greater Phoenix is well positioned in extremely critical site factors such as low unemployment insurance and energy dependability

Favorable climate as well as low land cost and cost of workers make the region attractive to High Tech employers In addition the region has built space and debt capital available

With developed telecommunication services and a large pool of available workers Greater Phoenix supports the High Tech cluster

Semiconductors and related devicesTelephone communicationsPrinted circuit boardsEnvironmental controlsComputer and office equipmentElectronic connectorsCommunications equipmentElectronic components necInstruments to measure electricityProcess control instrumentsElectronic coils and transformersMeasuring and controlling devices necElectronic capacitorsStorage batteriesEngine electrical equipmentMagnetic and optical recording mediaFluid meters and counting devicesPrimary batteries dry and wetTotal

3208815272411619061599142513721110

419417150838266291284

60158

16597016

-6117114-5

12458

-7900

-85-70300

020

$85707$51003$37663$69091$60674$63135$59401$34601$50074$47107$20416$46111$37849$36551$15238$44723$58158$33906$69439

59298393

287

3227181567114231

551

Employment2000

Employment Growth

1990-2000

Average Wages 2000



High Tech-Related Industries


High Tech industries in Greater Phoenix employ over 60000 people in over 550 firms This represents 20 in High Tech employment since 1990

bull Semiconductors and related devices manufacturing comprises over 50 of all employment in High Tech and has an average wage of $85707

bull Electronic connector manufacturing has increased by 171 since 1990 and now employs 2 of the High Tech industry

bull Telephone communications account for 54 of the establishments and 25 of the employees in the High Tech industry

bull High Tech jobs in Greater Phoenix have an average salary of $69439

Industrial Organic ChemicalsFluid Meters amp Counting DevicesRadio amp TV Communications EquipmentIndustrial Inorganic ChemicalsInstruments to Measure ElectricityRelays amp Industrial ControlsMetal Stamping necMiscellaneous Plastic ProductsSemiconductors amp Related DevicesPlating amp PolishingElectronic Components necComputer Peripheral Equipment necElectronic Computers

2700300177135124122105411615-5

-28-67

Employment Growth

1990-2000Industries

Source Maricopa Association of Governments IMPLAN April 2002nec-not elsewhere classified

High Tech- US Supplier Industriesbull Most major high tech supplier industries have a presence in the Greater Phoenix market

bull The region is especially strong in the Semiconductor and Related Devices sector The industry employs over 32088 employees

bull Miscellaneous Plastic Products firms with 123 establishments in 2000 have a large base in Greater Phoenix

bull Industrial Chemicals both organic and inorganic have shown substantial gains in employment from 1990 to 2000

Supplier Industries

Employment (rounded)Employment

2000568

1023585419111713

481832088

8431110

332973

Establishments2000

33

1910187

141235937271411


2 3

Energy DependabilityTelecom ServicesBusinessProfessional

Technical ServicesAvailability of Technical workforce

Extremely Critical

Cost of SkilledUnskilled WorkersBuilt Space Cost and AvailabilityDebt AvailabilitySecondary education qualityWorkers compensation costsUnemployment Insurance

Very Critical

ClimatePhysical Environment PersonalProperty SecurityBusiness Tax CostsCost of Transportation Services Executive Administrative Professional WorkforceProfessional SpecialtyAdministrative SupportVenture Capital AvailabilityBusiness Incentives and Regulatory PoliciesArea Image

Critical


Workforce DevelopmentJob training for professions in the software industry is available through Arizona State University and several other local collegesArizona State University

Other Phoenix Area Colleges

bull Bachelors masters and PhD degrees are available in ASUrsquos computer science program The university graduated 179 computer science majors in the 2001-2002 school year more than half of the total for the state Other computer-related degrees include Computer Engineering Technology and Computer Systems Engineering

bull Computer Information Systems a program offered by the WP Carey School of Business awarded a total of 126 degrees in the 2001-2002 school year

bull The Maricopa Community Colleges offer Associate of Applied Science degrees and certificates of completion in approximately 45 computer and information sciences programs including Computer Information Systems Computer Applications Technology Microsoft Solutions Development Network Administration and Programming and System Analysis In 2002 nearly 62000 students received computer training

bull The DeVry Institute of Technology The University of Phoenix Ottawa University Western International University and the University of Advancing Technology all offer computer degree programs that support the Arizona software industry

Professional OccupationsComputer Occupations

Information Scientists ResearchInformation Systems ManagersMathematical OccupationsProgrammersSoftware Engineers ApplicationsSoftware Engineers Systems SoftwareSpecialists All OtherSupport SpecialistsSystems Analysts

Database AdministratorsNetwork amp Computer Systems Administrators

Network Systems amp Data CommunicationsAnalysts

Office amp Administrative SupportComputer OperatorsData Entry KeyersDesktop Publishers

5003470

394107400394032801540958066701120278

1590

25006520

270


Selected Software Occupations



Greater Phoenix is well-positioned in extremely critical site factors in the software industry such as energy dependability and telecom services

A quickly growing labor force and a high-quality talent pool for software firms makes the region attractive

The regionrsquos geographic proximity climate and infrastructure is well-suited to support continued growth the software sector and Greater Phoenix has a well-educated workforce with support from surrounding colleges and universities

Computers peripherals amp softwareData processing and preparationComputer programming servicesComputer related services necPrepackaged software Computer integrated systems designComputer rental amp leasing Information retrieval services Computer maintenance amp repairComputer facilities managementTotal

625448524179412821102102198618411196

45229100

111242311124220224261

1187142753197

$82750$40983$60845$76944$66275$54797$45076$64818$44447$38723$62639

70213857389216215730

208946

2962

Employment2000

Employment Growth

1990-2000

Average Wages 2000



Software-Related Industries


Software companies in Greater Phoenix employ 29100 people in almost 3000 firms This represents 197 growth in software employment since 1990 and 87 growth in the number of establishments since 1995bull Computers peripherals amp software

accounts for over 21 of regional software employment

bull Jobs in the Software industry have an average salary of $62639 in Greater Phoenix

bull Information retrieval services has had the largest employment growth from 1990 to 2000 jumping from 143 to 1841 employees a 1187 increase

Computer systems specification amp design servicesCustom computer programming amp support servicesData processing servicesReceipts from packaged software ndash Operating SystemsElectronic amp precision equipment repairReceipts from packaged software ndash Vertical industry

applicationsComputer facilities management servicesMerchandise salesReceipts from packaged software ndash Consumer

applicationsReceipts from packaged software ndash Mainframe computersAll other receiptsInternet access feesComputers amp peripheral equipment rentalleasingCustom programming ndash includes modification amp

maintenanceOther computer servicesTotal

$41671691$38101365$30056413$27559362$10302743

$9239155$8969605$8135033

$7722921$7541704$7260145$5121733$4470253

$3625158$2604859

$212382140

19617914213049

444238

3636342421

1712

100



Software ndash US Supplier Industriesbull The primary single source of receipts in the software industry comes from computer systems specification and design services contributing 196 of total receipts

bull Total custom programming services (two categories) also contribute 196 of the software industrys revenue

bull Receipts fees and royalties from the distribution of packaged computer software are also a large source of revenue for the software industry contributing a combined total of 245

bull Over 50 of total receipts is provided by only three industries

Percent of Total

Source of Receipts

Major Firms amp Concentration Software Overview

CompaniesServicesWholesale





2260702

4211184829100

98$18227949

$6154$62639


Greater Phoenix AdvantagesCritical Massbull Greater Phoenix has a well-established base of firms in

software and high-tech industries including Motorola Intel JDA Software Microchip Technology ON Semiconductor and Medtronics

Available Talentbull A workforce of 17 million and university support in the

computer industry has created a high-quality talent poolReliable Infrastructurebull Greater Phoenix has reliable energy resources supplied

by SRP and APS competitive telecom providers and favorable location and transportation infrastructure

Recent Market Developmentsbull The Arizona Technology Council works with member

organizations to grow the technology industry in Arizona helping it to become a top-tier center for technology-based industries and businesses

bull Increasing demand for bandwidth and speed is expected to exceed current capacity in the next two to three years creating demand for more computer-related occupations in the near future

bull Maricopa Countyrsquos employment number is expected to increase about 401 by 2010 providing a new pool of workers to support (and use the services of) the software industry

Greater Phoenix

4 1






The Software cluster includes businesses that develop market or distribute software products for business scientific or personal use Products are produced for a wide variety of platforms including consumer electronics personal computers workstations mini-computers and mainframe computers


Location of Software Firms in Greater Phoenix (with five or more employees)

Advanced PCSMcKesson CorpJDA Software Group IncInformation Network CorpCompuware CorpComputer Guidance CorpOracle CorpBusiness Integration Group IncEvans Newton IncCGI IncEDT Learning

1900600+

483332150114

100+89836766

Company Employment

Sources The Business Journalrsquos Book of Lists

1990 2000

Thousands

0

Employment Growth

8

16

32

9796

29100


197 Growth

1990-2000

Major Software FirmsMajor Software employers in Greater Phoenix include Fortune 500 companies such as Advanced PCS McKesson Corp and Oracle Corp

JDA Software Group Inc the second largest software employer in Greater Phoenix has their worldwide headquarters located in Scottsdale Arizona

24

Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base

PHOENIX WORKFORCE CONNECTION CASE MANAGEMENT - CLIENT FILE CONTENT REVIEW SHEET

Eligibility Section

ITEM Initials Date Initials Date Initials Date Initials Date Initials Date

Emergency Sheet

Problem Resolution Procedure (ADA Greivance)

Consent to Release Information

Date of Birth amp Age Verification

Social Security Card Copy

Citizenship Status Verification

Right to Work Verification

Income Verification

Family Size Verification

TANFFSWages Printouts (If Applicable)

Employment Verification

School Status Verification

Eligibility Barrier Verification

Pre-WIA Application (If Used)

Casenote re Eligibility

Comments

Exit

File items chronologically with the most Recent on Top The listed documents complete the minimum requirements to pass Quality Assurance (QA) reviews

Set-Up Peer Review Review Review

Please note This form is a sample layout that will assist you with identifying required documentation and organizing the clients case file Please remember that documentation should reflect what is entered in VOS

PHOENIX WORKFORCE CONNECTIONCASE MANAGEMENT - CLIENT FILE CONTENT REVIEW SHEET

VOS Documentation Section


WIA Application for Enrollment

Signed and Dated by Participant

Initial Individual Service Strategy (ISS) OR

Activity Records

ISS Revision Reviews

Verification of Employment at exit

Case Closure

Quarterly Follow-Ups (VOS)

Comments

Exit





Assessment Section


TABE Test Locator (As Applicable)

TABEABLE etc (Pre-Tests)

Work Readiness Presumptive Need

Occupational Skill Presumptive Need

Assessments from OTHER PROVIDERS

Skill Attainment Records (add JT-036-1-2-3)

Skill Attainment Certificate

Post TestsVerification

Time Sheets for WR 7-12

Credential

Comments

Exit





Support Services Section(Active or Follow Up)


Support Service Request Forms

Support Activities

InvoicesReceipts (Active or Follow Up)

Copies of Check

Comments

Exit





WEXOTA Documentation Section


Contracts (WEX Summer Employment Etc)

Timesheets (including participant Evaluation)

Attendance (All)

Comments

Exit





Miscellaneous and Correspondence Section


Participant Case Notes

Follow Up Documentation (12-Month History)

Letters Emails Etc

Monitoring Correction Documentation

Comments

Exit




VIRTUAL ONESTOP RECORD REVIEW Case Management Tool

Name Last Four Digits of SS

APPLICATION For each verification requirement on the application the item marked ( ) in the ldquoverifyrdquo box should match the documentation in the clientrsquos hard file (Please see WIA Guidance Letter 05-07 Change 1)

Yes No Na Social Security Number

Yes No Na Date of Birth and Age Verification

Yes No Na Selective Service Status

Yes No Na CitizenshipAlien Status

Yes No Na Right to Work

Yes No Na Disability Status

Yes No Na Education Status at time of Registration

Yes No Na Homeless

Yes No Na Runaway

Yes No Na Offender

Yes No Na Parenting Youth

Yes No Na Basic Skill Deficient

Yes No Na Youth Who Needs Additional Assistance

Yes No Na Substance Abuse

Yes No Na Foster Child

Yes No Na Pell Grant

Yes No Na Family Size

Yes No Na Family Income

PROGRAM ACTIVITY

Yes No Na The listed VOS Activities and service mix are justified in the case notes

Yes No Na VOS activities exist for all service described in VOS activity screen and case notes

Yes No Na The activity dates on each VOS activity is up-to-date and reflects current service dates and is reflected on the ISS

Yes No Na The actual end date of any VOS activity corresponds with case note entries the end date of a contract (OTA WEX etc) andor are supported by other file documentation

VIRTUAL ONESTOP RECORD REVIEW - Continue Case Management Tool


CASE NOTES

Yes No Na The first case note entry corresponds with the registration date describes and supports enrollment into program activity and defines service mix

Yes No Na Case Notes are up-to-date and within 30 days of the on-line review

Yes No Na There are case note entries with every youth contact ie program activities ISS reviewrevisions etc

Yes No Na There are no more than 90 days between case note entries that describe the provision of services (place examples) Case note entries indicating ldquoattempt to contactrdquo are not services

Yes No Na The case notes tell the clientrsquos story (beginning middle and end) by accurately documenting support services activities exit etc

PROGRAM OUTCOMES

Yes No Na The date of the Program Outcome (Exit) corresponds with the actual end date of the last activity

Yes No Na Follow-up services were documented and offered at the time of exit

Yes No Na All required quarterly follow-ups are completed

Reviewerrsquos Name Date Case Worker Date

WIA ServiceActivity Codes

Service Provider Type Description

Customer Group

Activity Service Codes Service Descriptions

Occupation Code

RequiredProv Type

DescServiceActivity

TypeExtends exit date

ALL 001

Gap - A GAP in service of greater than 90- days is due to one of the following gtDelay before beginning of traininggtHealthmedical conditiongtTemporary move from area that prevents individual from participating (eg youth living with another parent over the summer) The maximum number of days per GAP is 180

No PS - Office Services Standard No

Youth 400

Youth - Summer Employment - One of the ten program elements offered to youth It is not intended as a stand-alone program Summer employment opportunities must provide direct linkages to academic and occupational learning ( examples YLD YTS OST ABE) and may provide other elements and strategies as appropriate to serve the needs and goals of the participants (BS WR OS)

Yes PS - Work Experience Work Experience Yes

Youth 406Youth - Tutoring Study Skills Training and Instruction - Instruction leading to secondary school completion (BS) No PS - Training Non-ITA Standard Yes

Youth 407

Youth - PaidUnpaid Work Experiences inc Internships - Work experiences are designed to enable the participant to gain exposure to the working world and its requirements Work experience should help the participant acquire the personal attributes knowledge and skills needed to obtain a job and advance in employment The purpose is to provide the participant with the opportunities for career exploration and skill development and is not to benefit the employer although the employer may in fact benefit from the activities performed by the participant Work experiences may include the following 1) Instruction in employability skills or generic workplace skills such as those identified by the Secretarys Commission on Achieving Necessary Skills (SCANS) 2) Exposure to various aspects of an industry 3) Progressively more complex tasks 4) Internships and job shadowing 5) The integration of basic academic skills into work activities 6) Supported work work adjustment and other transition activities 7) entrepreneurships and 8) Other elements designed to achieve the goals of work experience(WR OS)

Yes PS - Work Experience Standard Yes

Youth 410

Youth - Leadership Development - Activities which develop leadership skills such as positive social behavior decision making organizational and team work and other activities which may include exposure to post-secondary educational opportunities community and service-learning projects peer-centered activities including peer mentoring and tutoring citizenship training including survival daily living skills and training such as parenting budgeting of resources and employability behaviors (WR)

No PS - Training Non-ITA Standard Yes

Youth 411

Youth - Adult Mentoring - Regular contact with the youth participant which may include tutoring coaching and guiding youth progress The goal of a mentoring relationship is to help the participant gainretain employment and prepare for future promotional opportunities Mentors coach the participant in work ethics job specific skills and career development skills Mentoring activities may be work based or non-work based


Youth 412Youth - Comprehensive Assessment - A comprehensives assessment of skill levels and activityservice needs including diagnostic testing or other assessment tools and in-depth interviewing and evaluation to identify employment barriers and appropriate employment goals

No PS - Office Services Standard Yes

Youth 413Youth - Individual Service Strategies (ISS) - Identifies the employment goals appropriate achievement objectives and combination of activitiesservices for the participant to achieve their goals No PS - Office Services Standard Yes

Youth 414

Youth - Basic Skills Training - Instruction is normally conducted in a classroom setting and is designed to upgrade basic skills and prepare the individual for further education training or employment May include remedial reading writing math English for Speakers of Other Languages (ESOL) bilingual training GED preparation high school diploma preparation or activities to improve school academic skills (BS)


Youth 415Youth - Alternative Secondary School - Youth must be offered the opportunity to attend an alternate education program This may include Charter Schools or GED preparation classes and may be conducted in or outside of the school system (BS)


Youth 416Youth - Occupational Skills Training - Instruction designed to provide the individual with the technical skills and information required to perform a specific job or group of jobs including non-traditional training (OS) Yes PS - Non-ITA

Occupational Skills Standard Yes

Youth 417 Youth - Comprehensive Counseling - Provided to participants seeking youth activityservice No PS - Office Services Standard Yes

Youth 418

Youth - Support Services - Needs Related Payments - Amounts paid to individuals who are enrolled in a training activity and who would not be able to participate in the training program without needs-based assistance Payments are based on a locally developed formula and documented in the Individual service strategy

Yes SS - Other Standard Yes

Youth 422Youth - Job SearchPlacement - Coordination of activities between job seeker and case manager or identified WIA Staff member to help link the job seeker with employment opportunities and current labor market resources


as of 100307 page 1 of 2



Customer Group


Occupation Code

RequiredProv Type

DescServiceActivity


Youth 428

Youth - On-The-Job Training - Training of an individual in the public (government) or private sector while engaged in productive work which provides knowledge and skills essential to the full and adequate performance of the job On-the-job training is conducted by an employer and the training costs are obligated through contractual agreement between the employer and the LWIA or WIA service provider (OS)

Yes PS - OJT OJT Yes

Youth 480

Youth - Supportive Service - Family Care - Includes but is not limited to providing care to an individuals family member to enable the individual to participate in training programs or employment Family care ranges from adult or child daycare to after-school programs (outside the home or in house) It usually includes supervision and shelter and may include subsistence and transportation

No SS - Child Care Child care No

Youth 481Youth - Supportive Service - Transportation Assistance - Amounts paid to ensure an individuals mobility between home and the location of employment training andor other supportive services No SS - Transportation Transportation No

Youth 482

Youth - Supportive Service - Medical - Includes but is not limited to preventive and clinical medical and dental treatment voluntary family planning services psychological and prosthetic services to the extent any treatments or services are necessary to enable an individual to participate in training andor employment No SS - Medical Medical No

Youth 483Youth - Supportive Service - Temporary Shelter - Includes assisting individuals in maintaining or obtaining adequate shelter for themselves and their families to enable an individual to participate in training and or employment services

No SS - Shelter Temporary Shelter No

Youth 484

Youth - Support Services - Out-of-Area Job Search - Search Supportive service that allows the individual to conduct a job search in a geographic area outside the individualrsquos labor market area It must be documentedthat employment opportunities are not available within the commuting area No SS - Other Standard No

Youth 485Youth - Support Service - Special Services for Disabled - Provide participant with accommodations to assist with participation in training and employment No SS - Other Standard No

Youth 486Youth - Support Services- Counseling - Includes personal financial or legal counseling to assist an individual with the solution to a variety of problems occurring during participation to enable an individual to continue in training andor employment

No SS - Other Standard No

Youth 487Youth - Support Services - Relocation Assistance - Supportive service that arranges for an individual and hisher family to move to a new residence for the purpose of accepting permanent employment No SS - Relocation Standard No

Youth 492Youth - Support Services - Other - Any other supportive service not previous included either arranged or financed by the WIA program or non-WIA program and provided to eligible individuals to enable them to participate in training or employment services


Youth 493Youth - Support Services - Clothing - Provide participant with necessary clothing for the work place or training No SS - Other Standard No

Youth 494Youth - Support Service- Incentives and Bonuses - Provide the participant with something that would motivate and encourage the participant to take action work harder and to provide information for follow-up No SS - Incentives Standard No

Younger Youth Skill Attainment Activities WR = Work Readiness BS = Basic Skills OS = Occupation Skills


SIGNIFICANT REPORTS AVAILABLE FROM VIRTUAL ONESTOP SYSTEM

1

Name of Report

Description of Report Procedures To Run The Report Use This Report To

Active Enrollment

(Case

Management Report)

This report will show open activities on clients that have not been exited

Click View Reports from the left bar menu Click Case Management Click Active Enrollment Enter the One Stop Office from drop down box Click Display Report Sort by Case Manager Click Assigned CM from the radio button Choose case manager from the drop down box Click Display Report If you do not choose a Case Manager the report will generate alphabetically by client and includes all agency case managers

bull Manage active clients bull Ensure that exits occur

timely bull Prevent pre-mature

exits bull Ensure the accuracy of

activities start dates projected end dates and actual end dates

bull Ensure that an individual exits on the last date of services

Total Participants

(Case

Management Report)

The Total New Registrants report will show new clients carryovers and exited clients for the dates selected

Click View Reports from the left bar menu Click Case Management Click Total Participants under the Predictive heading Enter the Date Range for the data you would like to obtain Select your Office from the drop down menu Under Program select the funding source If left blank it

will generated all applicable funding sources contracted with the agency

Click Display Report button

bull View a comprehensive listing of participants

bull Obtain a count (tally) per funding source


2

Name of Report


Enrolled Individuals

The Enrolled Individual Report will show new clients enrolled for the month or the dates selected on the report

Click View Reports from the left bar menu Click Enrolled Individuals Click List From the Program Type Heading select Workforce

Investment Act Programs from the drop down box Select your site from the Location Heading Enter the Date Range (Do not use the set date drop down

box) Click Display Report

bull Keep track of new enrollments for the month andquarter

Total Exiters

(Case Management

Report)

The Total Exiters report will show clients that have exited from the time frame you select on the report

Click View Reports from the left bar menu Click Case Management Click Total Exiters under the Predictive Heading Enter the Date Range Select your site from the Office Heading Under Program select the funding source If left blank it


Click Display Report

bull Keep track of clients that have been exited from the program

bull Ensure that exit dates are correct


3

Name of Report


Soft Exit

(Case Management

Report)

The Soft Exit report will list clients who have not received services for more than 90 days and the date that the system will automatically exit them

Click View Reports from the left bar menu Click Case Management Click Soft Exit Under Report Type select 15 30 60 or 90 days Select your One Stop Office (location) Clear dates at the bottom Click Display Report

bull Avoid premature exits and possible negative outcomes

bull Determine if the planned exit date is the last date of service

Manage Follow-ups

and Surveys

(From left menu bar)

This report will assist staff in tracking clients who have exited the program and requires follow-up

Click WIA Exiters for Follow-Up Select Phoenix from the drop down box from the Local

Workforce Investment Area heading Under Month Record Due select the month in which you

want to see if the required follow-ups have been completed or are still required

Select your location from the drop down box from the One

Stop Office Heading Click Search

bull Determine if required follow-ups have been completed


4

Name of Report


Youth Goals

(Case Management

Report

The Youth Goals Report will assist staff in tracking clients who have goals set for skill attainment

Click View Reports from the left bar menu Click Case Management Click Youth Goals Under Report Type select goals about to expire Select your One Stop Office (location) Clear dates at the bottom Click Display Report Sort by Case Manager Click Assigned CM from the radio button Choose case manager from the drop down box Clear dates at the bottom Click Display Report

bull Determine if goals set for skill attainment are about to expire

bull Avoid goals expiring which will leads to negative outcomes


5

Name of Report


Projected End Dates

(Case

Management Report)

The Projected End Dates Report will assist staff in tracking activities for each client

Click View Reports from the left bar menu Click Case Management Click Projected End Dates Under Days from Expiration select 30 15 7 or expired Select your One Stop Office (location) Clear dates at the bottom Click Display Report Sort by Case Manager Click Assigned CM from the radio button Choose case manager from the drop down box Click Display Report

bull Manage client activities to ensure activities are current

bull Ensure exits occur timely to prevent pre-mature exits

bull Ensure the accuracy of activities start dates projected end dates and actual end dates


Virtual One Stop Reports Training January 29 2007

Todayrsquos Date_____________________ How Did You Hear About The Phoenix Workforce Connection

TV Radio Newspaper Ads Movie Theater Other Telephone Message

Tell Us How We Are Doing To help us better serve you please rate each statement listed below Using the following scale circle the number below each statement that reflects your experience today 1 2 3 4 5 6 7 8 9 10

Dissatisfied Somewhat Satisfied How satisfied are you with each of these parts of your experiences in our office today A-D only A The quality of the service(s) received

1 2 3 4 5 6 7 8 9 10 B Staff courtesy and professionalism

1 2 3 4 5 6 7 8 9 10 C Waiting time to be served

1 2 3 4 5 6 7 8 9 10 D Adequate facilities and equipment

1 2 3 4 5 6 7 8 9 10 E Indicate the extent to which the

services met your expectations A ldquo10rdquo means Exceeds Your Expectations and a ldquo1rdquo means Falls Below Expectations

1 2 3 4 5 6 7 8 9 10 F Indicate the extent to which the

services were ideal A ldquo10rdquo means Ideal and ldquo1rdquo means Not Ideal

1 2 3 4 5 6 7 8 9 10

bull Your responses are held in

confidence bull They will be used to improve our

processes and to serve you better

bull If you need assistance in

completing this survey for any reason please inform staff

bull We would appreciate any

additional comments that you may have Please use the area below to write your comments

Comments_____________________ _______________________________ _______________________________ ____________________________ ____________________________ ____________________________ ____________________________ If you would like someone to contact you please include your name and phone number below (optional) Name_______________________ Phone_______________________

Thank you very much for completing this survey

182-283D182-283D

Revised 52404Revised 52404

Fecha de Hoy________________ iquestCoacutemo se entero usted acerca de Phoenix Workforce Connection (conexioacuten de fuerza laboral de Phoenix)

Televisioacuten Radio Anuncios periodiacutesticos Teatro de peliacutecula Mensaje Otro

Diganos como le estamos sirviendo Para ayudarnos a servirle major por favor clasifique cada declaracioacuten listada abajo Usando las siguientes escalas circule el numero debajo de cada declaracioacuten que refleje la experencia que tuvo hoy

1 2 3 4 5 6 7 8 9 10

Insatisfactoria Adecuada Satisfactoria

Que tan importante fue para usted cada una de estas partes de la experencia que tuvo en nuestra oficina hoy Solamentate A-D

A La calidad de los servicios recibidos

1 2 3 4 5 6 7 8 9 10 B La amabilidad y el profesionalismo del

personal

1 2 3 4 5 6 7 8 9 10 C El tiempo necesario para proveerle los

servicios

1 2 3 4 5 6 7 8 9 10 D Instalaciones y equipo adecuado

1 2 3 4 5 6 7 8 9 10 E Indique queacute tanto satisfacen los

servicios sus expectaciones ldquo10rdquo significa que Exceden a sus Expectaciones y ldquo1rdquo significa que son inferiores a sus Expectaciones

1 2 3 4 5 6 7 8 9 10 F Indique queacute tan ideales fueron los

servicios ldquo10rdquo significa Cerca del Ideal y ldquo1rdquo significa No Ideal

1 2 3 4 5 6 7 8 9 10

bull Sus respuestas son confidenciales

bull Seraacuten usadas para mejorar nuestros

procesos y servirle mejor bull Si por alguna razoacuten necesita ayuda

para llenar esta encuesta por favor infoacutermeselo al personal

bull Nosotros apreciariacuteamos cualquier

comentario adicional que usted pueda tener Por favor use el area de abajo para anotar sus comentarios

Comentarios_____________________ _______________________________ _______________________________ ____________________________ ____________________________ ____________________________ ____________________________ Si desea que alguien se comunique con usted por favor incluya su nombre y numero de telefono abajo (opcional) Nombre_____________________ Telefono_____________________

Muchas graciacuteas por tomarse tiempo para llenar esta encuesta

182-284D182-284D

Revisada 10804Revisada 10804

WIA Youth Program Performance Management Exit consideration Checklist Yes No

1 Has the client died gone to jail institutionalized or have a medical problem

Revised 111207

of a serious nature that prevents hisher further participation If yes ensure supportive documentation of situation stop here and exit

2 Is the exit date ( ex09-28-05) the same as the last date (ex 09-28-05) of service 3 Is the youth employed 4 Is job permanent and stable 5 Are there no foreseen gaps in employment (like a seasonal job) 6 Have you completed follow-up with the client and asked detailed questions 7 Have you completed follow-up with the employer and asked detailed questions 8 Do you have a contact strategy in place 9 Does client need any services not to include support services

other than follow-up If the answer is yes do not exit

10 Is client likely to meet the earnings gain standard 11 Do you have a system in place to get supplemental data from the client if needed 12 Has client earned the credential if applicable 13 Is there a copy of the credential in the file 14 Has the client worked long enough to give you a sense of how well the job will work out

15 Verify three contacts ndash renew if applicable

16 Does the client understand the follow-up process

17 Have you verified the items on the file content checklists

Quarter Quandary for Common Measures

Registration Participation Exit 1st Qtr 2nd Qtr 3rd Qtr

Employed or Enrolled in Post

Education

Not in Post- Secondary

Education or Employed at the date of

participation

Out-of-School Youth and is basic skills deficient

Diploma CED or Credential

Attainment of a Degree or Certificate

Placement in Employment or Education

Literacy Numeracy Gains

Enrolled in Education at the date of participation or at any

other point




Increase one or more

educational functioning

levels during participation

Older Youth Performance Measure Checklist

Participant Name _________________________

Application Employed

Yes No Pre-program earning ____________________

Participation Dates _______________ Employed

Yes No Training activity set

Yes No Training activity closed as successful

Yes No Training activity documented in file

Yes No

Exit Date _______________ Employed

Yes No Training activity documented

Yes No

1st Q after Exit Employed

Yes No In post-secondary education or advanced training


Yes No Credential earned

Yes No

2nd Q after Exit Employed


Yes No

3rd Q after Exit Employed

Yes No In Post-Secondary Education Advance Training Employment Military or Apprenticeships



Yes No Post-program earning ____________________

Older Youth Credential

Retention

Not employed at the date of participation

Employed Entered Employment Rate

Not in Training or Post-Education

Employed

Employed Average Earnings

Not in Training or Education and

Employed -Earnings in 2nd amp 3rd Quarters

minus pre-program earnings

Credential Employed in

Training or Post-Secondary Education


Employed

Credential

Younger Youth Performance Measure Checklist


Application Basic Skills Deficient

Yes No In high school at registration

Yes No Diploma at registration

Yes No

Participation Dates _______________ Basic Skills Goal Set Yes No Documented Yes No Attained Yes No Work Readiness Goal Set Yes No Documented Yes No Attained Yes No Occupational Skills Goal Set Yes No Documented Yes No Attained Yes No In High School or training

Yes No Earned Diploma or GED

Yes No Diploma documented in file

Yes No

Exit Date _______________ All Skill Attainment goals documented

Yes No In High School or GED training



Yes No In high school or GED training

Yes No Employed at exit

Yes No

1st Q after Exit In High School or training



Yes No Employed

Yes No


Yes No

3rd Q after Exit In Post-Secondary Education Training Employment Military or Apprenticeships

Yes No Employed

Yes No

Younger Youth Performance Measures

Skill Attainment Skill Attainment Set and Goals Attained

In or Out-of-School youth assessed to be in need of

BS WR or OS training

Not in Secondary school at exit

Not in secondary school at exit

No Diploma or GED at participation Diploma Post-Secondary

Education Training

Employment Military or

Apprenticeships

Received a Diploma or GED

Retention

ATTACHMENT A REVISED Educational Functioning Level (EFL) Descriptors Levels

Outcome Measures Definitions EDUCATIONAL FUNCTIONING LEVEL DESCRIPTORSmdashADULT BASIC EDUCATION LEVELS

Literacy Level Basic Reading and Writing Numeracy Skills Functional and Workplace Skills Beginning ABE Literacy Test Benchmark TABE (7ndash8 and 9ndash10) scale scores (grade level 0ndash19) Reading 367 and below Total Math 313 and below Language 392 and below CASAS scale scores Reading 200 and below Math 200 and below Writing 200 and below ABLE scale scores (grade level 0ndash19) Reading 523 and below Math 521 and below

Individual has no or minimal reading and writing skills May have little or no comprehension of how print corresponds to spoken language and may have difficulty using a writing instrument At the upper range of this level individual can recognize read and write letters and numbers but has a limited understanding of connected prose and may need frequent re-reading Can write a limited number of basic sight words and familiar words and phrases may also be able to write simple sentences or phrases including very simple messages Can write basic personal information Narrative writing is disorganized and unclear inconsistently uses simple punctuation (eg periods commas question marks) and contains frequent errors in spelling

Individual has little or no recognition of numbers or simple counting skills or may have only minimal skills such as the ability to add or subtract single digit numbers

Individual has little or no ability to read basic signs or maps and can provide limited personal information on simple forms The individual can handle routine entry level jobs that require little or no basic written communication or computational skills and no knowledge of computers or other technology

Beginning Basic Education Test Benchmark TABE (7ndash8 and 9ndash10) scale scores (grade level 2ndash39) Reading 368ndash460 Total Math 314ndash441 Language 393ndash490 CASAS scale scores Reading 201ndash210 Math 201ndash210 Writing 201ndash225 ABLE scale scores (grade level 2ndash39) Reading 525ndash612 Math 530ndash591

Individual can read simple material on familiar subjects and comprehend simple and compound sentences in single or linked paragraphs containing a familiar vocabulary can write simple notes and messages on familiar situations but lacks clarity and focus Sentence structure lacks variety but individual shows some control of basic grammar (eg present and past tense) and consistent use of punctuation (eg periods capitalization)

Individual can count add and subtract three digit numbers can perform multiplication through 12 can identify simple fractions and perform other simple arithmetic operations

Individual is able to read simple directions signs and maps fill out simple forms requiring basic personal information write phone messages and make simple changes There is minimal knowledge of and experience with using computers and related technology The individual can handle basic entry level jobs that require minimal literacy skills can recognize very short explicit pictorial texts (eg understands logos related to worker safety before using a piece of machinery) and can read want ads and complete simple job applications

Notes The descriptors are entry-level descriptors and are illustrative of what a typical student functioning at that level should be able to do They are not a full description of skills for the level ABLE = Adult Basic Learning Examination CASAS = Comprehensive Adult Student Assessment System SPL = student performance levels and TABE = Test of Adult Basic Education

- 4 -

Outcome Measures Definitions

EDUCATIONAL FUNCTIONING LEVEL DESCRIPTORSmdashADULT BASIC EDUCATION LEVELS Literacy Level Basic Reading and Writing Numeracy Skills Functional and Workplace Skills

Low Intermediate Basic Education Test Benchmark TABE (7ndash8 and 9ndash10) scale scores (grade level 4ndash59) Reading 461ndash517 Total Math 442ndash505 Language 491ndash523 CASAS scale scores Reading 211ndash220 Math 211ndash220 Writing 226ndash242 ABLE scale scores (grade level 4ndash59) Reading 613ndash644 Math 593ndash641

Individual can read text on familiar subjects that have a simple and clear underlying structure (eg clear main idea chronological order) can use context to determine meaning can interpret actions required in specific written directions can write simple paragraphs with a main idea and supporting details on familiar topics (eg daily activities personal issues) by recombining learned vocabulary and structures and can self and peer edit for spelling and punctuation errors

Individual can perform with high accuracy all four basic math operations using whole numbers up to three digits and can identify and use all basic mathematical symbols

Individual is able to handle basic reading writing and computational tasks related to life roles such as completing medical forms order forms or job applications and can read simple charts graphs labels and payroll stubs and simple authentic material if familiar with the topic The individual can use simple computer programs and perform a sequence of routine tasks given direction using technology (eg fax machine computer operation) The individual can qualify for entry level jobs that require following basic written instructions and diagrams with assistance such as oral clarification can write a short report or message to fellow workers and can read simple dials and scales and take routine measurements

High Intermediate Basic Education Test Benchmark TABE (7ndash8 and 9ndash10) scale scores (grade level 6ndash89) Reading 518ndash566 Total Math 506ndash565 Language 524ndash559 CASAS scale scores Reading 221ndash235 Math 221ndash235 Writing 243ndash260 ABLE scale score (grade level 6ndash89) Reading 646ndash680 Math 643ndash693 WorkKeys scale scores Reading for Information 75ndash78 Writing 75ndash77 Applied Mathematics 75ndash77

Individual is able to read simple descriptions and narratives on familiar subjects or from which new vocabulary can be determined by context and can make some minimal inferences about familiar texts and compare and contrast information from such texts but not consistently The individual can write simple narrative descriptions and short essays on familiar topics and has consistent use of basic punctuation but makes grammatical errors with complex structures

Individual can perform all four basic math operations with whole numbers and fractions can determine correct math operations for solving narrative math problems and can convert fractions to decimals and decimals to fractions and can perform basic operations on fractions

Individual is able to handle basic life skills tasks such as graphs charts and labels and can follow multistep diagrams can read authentic materials on familiar topics such as simple employee handbooks and payroll stubs can complete forms such as a job application and reconcile a bank statement Can handle jobs that involve following simple written instructions and diagrams can read procedural texts where the information is supported by diagrams to remedy a problem such as locating a problem with a machine or carrying out repairs using a repair manual The individual can learn or work with most basic computer software such as using a word processor to produce own texts and can follow simple instructions for using technology

- 5 -

Outcome Measures Definitions EDUCATIONAL FUNCTIONING LEVEL DESCRIPTORSmdashADULT SECONDARY EDUCATION LEVELS

Literacy Level Basic Reading and Writing Numeracy Skills Functional and Workplace Skills Low Adult Secondary Education Test Benchmark TABE (7ndash8 and 9ndash10) scale scores (grade level 9ndash109) Reading 567ndash595 Total Math 566ndash594 Language 560ndash585 CASAS scale scores Reading 236ndash245 Math 236ndash245 Writing 261ndash270 ABLE scale scores (grade level 9ndash109) Reading 682ndash697 Math 694ndash716 WorkKeys scale scores Reading for Information 79ndash81 Writing 78ndash85 Applied Mathematics 78ndash81

Individual can comprehend expository writing and identify spelling punctuation and grammatical errors can comprehend a variety of materials such as periodicals and nontechnical journals on common topics can comprehend library reference materials and compose multiparagraph essays can listen to oral instructions and write an accurate synthesis of them and can identify the main idea in reading selections and use a variety of context issues to determine meaning Writing is organized and cohesive with few mechanical errors can write using a complex sentence structure and can write personal notes and letters that accurately reflect thoughts

Individual can perform all basic math functions with whole numbers decimals and fractions can interpret and solve simple algebraic equations tables and graphs and can develop own tables and graphs and can use math in business transactions

Individual is able or can learn to follow simple multistep directions and read common legal forms and manuals can integrate information from texts charts and graphs can create and use tables and graphs can complete forms and applications and complete resumes can perform jobs that require interpreting information from various sources and writing or explaining tasks to other workers is proficient using computers and can use most common computer applications can understand the impact of using different technologies and can interpret the appropriate use of new software and technology

High Adult Secondary Education Test Benchmark TABE (7ndash8 and 9ndash10) scale scores (grade level 11ndash12) Reading 596 and above Total Math 595 and above Language 586 and above CASAS scale scores Reading 246 and above Math 246 and above Writing 271 and above ABLE scale scores (grade level 11ndash12) Reading 699 and above Math 717 and above WorkKeys scale scores Reading for Information 82ndash90 Writing 86ndash90 Applied Mathematics 82ndash90

Individual can comprehend explain and analyze information from a variety of literacy works including primary source materials and professional journals and can use context cues and higher order processes to interpret meaning of written material Writing is cohesive with clearly expressed ideas supported by relevant detail and individual can use varied and complex sentence structures with few mechanical errors

Individual can make mathematical estimates of time and space and can apply principles of geometry to measure angles lines and surfaces and can also apply trigonometric functions

Individual is able to read technical information and complex manuals can comprehend some college level books and apprenticeship manuals can function in most job situations involving higher order thinking can read text and explain a procedure about a complex and unfamiliar work procedure such as operating a complex piece of machinery can evaluate new work situations and processes and can work productively and collaboratively in groups and serve as facilitator and reporter of group work The individual is able to use common software and learn new software applications can define the purpose of new technology and software and select appropriate technology can adapt use of software or technology to new situations and can instruct others in written or oral form on software and technology use

- 6 -


EDUCATIONAL FUNCTIONING LEVEL DESCRIPTORSmdashENGLISH AS A SECOND LANGUAGE LEVELS Literacy Level Listening and Speaking Basic Reading and Writing Functional and Workplace Skills

Beginning ESL Literacy Test Benchmark CASAS scale scores Reading 180 and below Listening 180 and below Oral BEST 0ndash15 (SPL 0ndash1) BEST Plus 400 and below (SPL 0ndash1) BEST Literacy 0ndash7 (SPL 0ndash1)

Individual cannot speak or understand English or understands only isolated words or phrases

Individual has no or minimal reading or writing skills in any language May have little or no comprehension of how print corresponds to spoken language and may have difficulty using a writing instrument

Individual functions minimally or not at all in English and can communicate only through gestures or a few isolated words such as name and other personal information may recognize only common signs or symbols (eg stop sign product logos) can handle only very routine entry-level jobs that do not require oral or written communication in English There is no knowledge or use of computers or technology

Low Beginning ESL Test benchmark CASAS scale scores Reading 181ndash190 Listening 181ndash190 Writing 136ndash145 Oral BEST 16ndash28 (SPL 2) BEST Plus 401ndash417 (SPL 2) BEST Literacy 8ndash35 (SPL 2)

Individual can understand basic greetings simple phrases and commands Can understand simple questions related to personal information spoken slowly and with repetition Understands a limited number of words related to immediate needs and can respond with simple learned phrases to some common questions related to routine survival situations Speaks slowly and with difficulty Demonstrates little or no control over grammar

Individual can read numbers and letters and some common sight words May be able to sound out simple words Can read and write some familiar words and phrases but has a limited understanding of connected prose in English Can write basic personal information (eg name address telephone number) and can complete simple forms that elicit this information

Individual functions with difficulty in social situations and in situations related to immediate needs Can provide limited personal information on simple forms and can read very simple common forms of print found in the home and environment such as product names Can handle routine entry level jobs that require very simple written or oral English communication and in which job tasks can be demonstrated May have limited knowledge and experience with computers

High Beginning ESL Test benchmark CASAS scale scores Reading 191ndash200 Listening 191ndash200 Writing 146ndash200 Oral BEST 29ndash41 (SPL 3) BEST Plus 418ndash438 (SPL 3) BEST Literacy 36ndash46 (SPL 3)

Individual can understand common words simple phrases and sentences containing familiar vocabulary spoken slowly with some repetition Individual can respond to simple questions about personal everyday activities and can express immediate needs using simple learned phrases or short sentences Shows limited control of grammar

Individual can read most sight words and many other common words Can read familiar phrases and simple sentences but has a limited understanding of connected prose and may need frequent re-reading Individual can write some simple sentences with limited vocabulary Meaning may be unclear Writing shows very little control of basic grammar capitalization and punctuation and has many spelling errors

Individual can function in some situations related to immediate needs and in familiar social situations Can provide basic personal information on simple forms and recognizes simple common forms of print found in the home workplace and community Can handle routine entry level jobs requiring basic written or oral English communication and in which job tasks can be demonstrated May have limited knowledge or experience using computers

- 7 -



Low Intermediate ESL

Test Benchmark CASAS scale scores

Reading 201ndash210 Listening 201ndash210 Writing 201ndash225 Oral BEST 42ndash50 (SPL 4) BEST Plus 439ndash472 (SPL 4) BEST Literacy 47ndash53 (SPL 4)

Individual can understand simple learned phrases and limited new phrases containing familiar vocabulary spoken slowly with frequent repetition can ask and respond to questions using such phrases can express basic survival needs and participate in some routine social conversations although with some difficulty and has some control of basic grammar

Individual can read simple material on familiar subjects and comprehend simple and compound sentences in single or linked paragraphs containing a familiar vocabulary can write simple notes and messages on familiar situations but lacks clarity and focus Sentence structure lacks variety but shows some control of basic grammar (eg present and past tense) and consistent use of punctuation (eg periods capitalization)

Individual can interpret simple directions and schedules signs and maps can fill out simple forms but needs support on some documents that are not simplified and can handle routine entry level jobs that involve some written or oral English communication but in which job tasks can be demonstrated Individual can use simple computer programs and can perform a sequence of routine tasks given directions using technology (eg fax machine computer)

High Intermediate ESL


Reading 211ndash220 Listening 211ndash220 Writing 226ndash242 Oral BEST 51ndash57 (SPL 5) BEST Plus 473ndash506 (SPL 5) BEST Literacy 54ndash65 (SPL 5-6)

Individual can understand learned phrases and short new phrases containing familiar vocabulary spoken slowly and with some repetition can communicate basic survival needs with some help can participate in conversation in limited social situations and use new phrases with hesitation and relies on description and concrete terms There is inconsistent control of more complex grammar

Individual can read text on familiar subjects that have a simple and clear underlying structure (eg clear main idea chronological order) can use context to determine meaning can interpret actions required in specific written directions can write simple paragraphs with main idea and supporting details on familiar topics (eg daily activities personal issues) by recombining learned vocabulary and structures and can self and peer edit for spelling and punctuation errors

Individual can meet basic survival and social needs can follow some simple oral and written instruction and has some ability to communicate on the telephone on familiar subjects can write messages and notes related to basic needs can complete basic medical forms and job applications and can handle jobs that involve basic oral instructions and written communication in tasks that can be clarified orally Individual can work with or learn basic computer software such as word processing and can follow simple instructions for using technology

- 8 -



Advanced ESL Test Benchmark CASAS scale scores

Reading 221ndash235 Listening 221ndash235 Writing 243ndash260 Oral BEST 58ndash64 (SPL 6) BEST Plus 507ndash540 (SPL 6) BEST Literacy 66 and above (SPL 7)

Exit Criteria CASAS Reading and Listening 236 and above

CASAS Writing 261 and above Oral BEST 65 and above (SPL 7) BEST Plus 541 and above (SPL 7)

Individual can understand and communicate in a variety of contexts related to daily life and work Can understand and participate in conversation on a variety of everyday subjects including some unfamiliar vocabulary but may need repetition or rewording Can clarify own or othersrsquo meaning by rewording Can understand the main points of simple discussions and informational communication in familiar contexts Shows some ability to go beyond learned patterns and construct new sentences Shows control of basic grammar but has difficulty using more complex structures Has some basic fluency of speech

Individual can read moderately complex text related to life roles and descriptions and narratives from authentic materials on familiar subjects Uses context and word analysis skills to understand vocabulary and uses multiple strategies to understand unfamiliar texts Can make inferences predictions and compare and contrast information in familiar texts Individual can write multi-paragraph text (eg organizes and develops ideas with clear introduction body and conclusion) using some complex grammar and a variety of sentence structures Makes some grammar and spelling errors Uses a range of vocabulary

Individual can function independently to meet most survival needs and to use English in routine social and work situations Can communicate on the telephone on familiar subjects Understands radio and television on familiar topics Can interpret routine charts tables and graphs and can complete forms and handle work demands that require non-technical oral and written instructions and routine interaction with the public Individual can use common software learn new basic applications and select the correct basic technology in familiar situations

Phoenix Workforce Connection Title I Youth Worker Program

Common Organization Specific Goal ndash Program Year 2008

Revised 6908

GOAL 1 To increase the accuracy rate of the program reviews conducted by the City of Phoenix the Arizona Department of Economic Security and (as appropriate) the US Department of Labor

Task

Task Description (Specific) Responsible Person

Start Date

End Date (Timely)

Measurable StatusNotes

100 Review 100 of files for new registrations into the Youth program

Supervisor 070108 Ongoing 95

101 Identify corrective actions needed and forward to (position name of line staff person)

Supervisor 070108

Ongoing Existence of document

102 Submit file corrections to Supervisor (position name of line staff person)

Within 3 days of receipt of corrective actions

Ongoing Timeliness and accuracy of response

103 Submit summary report to City of Phoenix Youth Coordinator

Supervisor By 5th working day of the next calendar quarter

Ongoing Timeliness and completeness of report

Report to include of files reviewed and with a finding or observation note corrective actions taken

200 Peer Review of files

Someone other than the case manager

070108

Ongoing 95

201 Discuss files requiring corrective action with Supervisor

Line staff person 070108 (at regular staff meeting)

Ongoing Record of meeting



Revised 6908

Task


Start Date

End Date (Timely)


202 Maintain record of review results Supervisor 070108

Ongoing Existence of file Review results to be incorporated into regular staff meetings to minimize recurrence

300 Virtual OneStop random file reviews

Agency must determine

070108

Once per calendar quarter

95

Minimum of 25 files or 5 of active caseload A tool will be sent ASAP


Supervisor 070108


302 Submit file corrections to Supervisor Affected line staff person





Timeliness and completeness of report




Revised 6908

Task


Start Date

End Date (Timely)


400 Review 100 of files prior to exit

Supervisor 070108

Ongoing 95

Agency needs to determine the acceptable level prior to corrective actions


Supervisor 070108



070108






500 Pullreview Soft Exit Warning Report

Supervisor 070108

Monthly Existence of report in monitoring file

501 Ensure accuracy of 30-day case note entry no more than 90 days since last service and exit exclusions

Supervisor 070108

As required

Record of this task

600 Review monitoring documentation at Provider Sites

City Quality Assurance Unit

070108

Twice per year

Accuracy Rate for Program Reviews

Supervisor must maintain the information gathered in 100 200 300 and 400

Quarterly Report Format and Instructions Common Organizational Goal ndash Program Year 2008

(Fill-in Name of Agency - Date)

I NEW REGISTRATIONS

Review 100 of files for new registrations into the Youth program

Number of Files Reviewed

Number of files requiring corrective

action

Accuracy percentage on first

review

Agencyrsquos accuracy goal on Common

Goal

II VIRTUAL ONESTOP RANDOM REVIEW

Random review of files in Virtual OneStop ndash minimum of 25 files or 5 of active caseload of agencysite



action


review


Goal

III EXITS

Review 100 of files prior to Exit



action


review


Goal

1 Ensure that documentation is maintained at each agencysite to document the

information provided above including corrective actions forwarded to line staff 2 Quarterly reports are due by the 5th working day of the new calendar quarter 3 Ensure retention of documentation related to the Peer Review and monthly review of

Soft Exit report 4 Reporting is on the ldquohonor systemrdquo The purpose is to increase the accuracy rate for

official program reviews There is an expectation of improvement in the accuracy rate reported above as this process becomes more familiar to agencysite staff

5 Include comments on the quarterly report that indicate what yoursquore finding and how the corrective actions are being resolved This is a learning tool

Quarterly Report Format and Instructions

Common Organizational Goal ndash Program Year 2008

I NEW REGISTRATIONS


Number of files requiring

corrective action

Accuracy percentage on

first review

Agencyrsquos accuracy goal on

Common Goal




corrective action


first review


Common Goal

III EXITS



action


review


Goal

Comments

Submitted by Date

Quarterly Report ndash SAMPLE ONLY

Common Organizational Goal ndash Program Year 2008 Youth Programs March 2005

I NEW REGISTRATIONS



action


review


Goal

25

10

60 (1525)

95




action


review


Goal

25 5

80

85

III EXITS



action


review


Goal

10 1

90

95

Comments Most common corrective action in New Registrations included an unsigned ISS This was discussed at our staff meeting so all staff now understands the requirements for an ISS signed by both the participant and staff person Also the participant andor will receive a copy Most common error in VOS were activities whose projected end dates had passed Only error in Exits was incorrect date used must be last date of service

Submitted by Tim Valencia Date 120105

5 Window Monthly Report Directions Overview The Excel spreadsheet has 14 worksheets that are located at the bottom of the screen There are a total of 14 tabs The first tab colored RED contains the directions The next twelve tabs are labeled by month The last tab colored BLUE is labeled Totals The Totals worksheet captures the percentages for the entire Program Year Directions 1 Choose the tab that corresponds to the month you are reporting 2 Place the Providerrsquos Name in the space labeled Youth Provider 3 List all youth participants enrolled in the WIA Program 4 In the Economically Disadvantaged column place an ldquoXrdquo in the cell that corresponds to yes or no 4 If you need additional rows go to the INSERT tab at the top of the screen and select row Repeat if needed 5 The totals and percentages are calculated at the bottom of the worksheets The totals are highlighted in RED 6 By the end of the Program Year the entire spreadsheet will be completed and the percentages will be calculated for the agency DO NOT CHANGE THE FORMULAS (If you change the formulas by accident continue to send the reports by the due date The formulas will be corrected) The Reports are due via email by the 5th business day of the month Things to Remember

bull List every youth participant enrolled in WIA bull Include all youth (both Economically Disadvantaged and Non-

Economically Disadvantaged) who are carried over from one program year to the next year

bull No equals Non-Economically Disadvantaged Youth (5) Youth are determined eligible using the 5 window plus one of the identified 5 barriers

bull Yes equals Income Eligible Economically Disadvantaged Youth bull Non-Economically Disadvantaged Youth enrollments cannot exceed 5 of

total youth enrollments monthly bull Exited youth participants will count in the ratio for the month of exit

Percentage is calculated by the following formula

Number of Non-Economically Disadvantage (5) Youth Enrolled Total Number of Youth Enrolled

For example 5 120

= 041 or 4

ecember 2 200 PWC INFORMATION MEMO 01-05 TO Addresses DATE December 2 2005 FROM Tim Valencia Youth Programs Coordinator SUBJECT WIA YOUTH DETERMINED ELIGIBLE UNDER THE 5 WINDOW REFERENCE WIA GUIDANCE LETTER 04-05 BACKGROUND After July 1 2005 all WIA Title 1B non-low income youth must be counted in the 5 window category at the end of each month of enrollment and continuing each month and each year until they are exited from the program Eligibility is determined at registration and does not change throughout the participantrsquos enrollment Local WIAs were required to establish a procedure or process effective July 1 2005 to track the enrollment of youth participants each program month To document the appropriate enrollment of youth meeting the requirements of WIA regulations a monthly youth participation list must be maintained and made available during the Annual Technical Assistance Review It is essential that local area staff regularly reviewmonitor youth enrollments and take corrective actions as necessary to ensure compliance with the 5 limitation for non-economically disadvantaged youth enrollments For additional information please see WIA Guidance Letter 04-05 that was distributed on May 11 2005 ACTION REQUIRED In order to streamline the process PWC has created an Excel spreadsheet that will capture the necessary information requested by the State The spreadsheet will calculate based on eligibility the number of youth and percentages The directions to use the report are located in the spreadsheet and attached for you to review Please ensure that the report is distributed to all appropriate staff EXPIRATION This report is in effect through the duration of the contract with your agency The new 5 Window Report is effective as of December 1 2005 The report is due to PWC by the 5th business day of the month If you have any questions or need additional assistance please contact Tim Valencia Youth Programs Coordinator at 602-495-3609 or timvalenciaphoenixgov Enclosures 5 Window Monthly Report Monthly Report Directions C Pam Smith ACYR Barb Tomlon ACYR Eloise Enriquez CPLC Deborah Mencl Goodwill Lisa Wilham Goodwill 129 Brian Spicker VSUW Dianna Maay VSUM

Program Year 2009 Report Due Dates

Weekly Reports Report Due Date Staff

Weekly Report 900 am Wednesdays Tim Valencia Abby Garcia

Phyllis Rucker Monthly Reports

Customer Satisfaction 5th Work Day of the Month

Tim Valencia Abby Garcia

Resource Room 5th Work Day of the Month


5 Reports 5th Work Day of the Month


Case Study As Requested

by YIC Tim Valencia Abby Garcia

Fiscal Report 15th Day

of the Month Tim Valencia Abby Garcia

Quarterly Reports

Agency Work Plan Updates 5th Work Day of the

Next Quarter Tim Valencia Abby Garcia

Common Organizational Goals 5th Work Day of the


Monitoring 10 Days from Receiving

Monitoring Letter Tim Valencia Susie Barlow

All reports are due on required date Unless otherwise noted in your contract

CUSTOMER SATISFACTION SURVEY MONTHLY REPORT

Complete the following Customer Satisfaction Survey by totaling site surveys and recording count in corresponding section This Customer Satisfaction report for each month is to be completed and returned by e-mail at mariakosturikphoenixgov or fax at 602-534-3915 to Maria Kosturik by the 5th working day of the following month Copies of all surveys are to be mailed to Community amp Economic Development Department Workforce Connection Division Attn Maria Kosturik 200 W Washington-19th Floor Phoenix Arizona 85003

Youth Provider MonthYear

Reception area BLUE Surveys ndash Total of Surveys

Responses Question 1 2 3 4 5 6 7 8 9 10 not

Answered

A B C D E F

Question TV Radio Newspaper Ad

Movie Theatre

Telephone Message Other TOTAL

How did you hear about the Phoenix Workforce Connection

Resource Room GREEN Surveysndash Total of Surveys


Answered

A B C D E F


Movie Theatre



Workshops ORANGE Surveys ndash Total of Surveys Responses Question 1 2 3 4 5 6 7 8 9 10

not Answered

A B C D E F


Movie Theatre



-A- Administrative Costs All direct and indirect costs associated with the

supervision and management of the program These costs shall include the administrative costs both direct and indirect of recipients and sub-recipients of the grant funds

Adult For WIA purposes an individual 18 years of age or older Adult Basic Education For people whose skills are less than ninth-grade-level or

who have limited English proficiency These programs offer help with reading writing math ESL and other skills that can be used in the workforce

Adult Education Services or instruction below post-secondary level for

students who (a) have attained 16 years of age (b) are not enrolled or required to be enrolled in secondary school under State law and (c) (1) lack sufficient mastery of basic educational skills to enable the learners to function effectively in society (2) do not have a secondary school diploma or its recognized equivalent and have not achieved an equivalent level of education or (3) are unable to speak read or write the English language

Adult Education Workplace literacy services family literacy and Literacy Services services and English literacy programs Advanced Training This is an occupational skills employmenttraining

program not funded under Title I of the WIA which does not duplicate training received under Title I It includes only training outside of the One-Stop WIA and partner system (ie training following exit) (Please note this term applies to the current WIA younger youth measures only it does not apply to the common measures)

Advanced Training To count as a placement for the Youth Common Occupational Skills Training Measures advanced training constitutes an organized

program of study that provides specific vocational skills that lead to proficiency in performing actual tasks and technical functions required by certain occupational fields at entry intermediate or advanced levels Such training should (1) be outcome-oriented and focused on a long-term goal as specified in the Individual Service Strategy

(2) be long- term in nature and commence upon program exit rather than being short-term training that is part of services received while enrolled in ETA-funded youth programs and (3) result in attainment of a certificate (as defined below under this attachment)

Alien A foreign-born person who has not qualified as a citizen

of the country Aliens may be residents or non-residents of the United States

AJB - Americas Job Bank A website (httpwwwajborg) where job seekers can

post their resumes and search for job openings Employers can post job listings in the nations largest online labor exchange create customized job orders and search resumes

Applicant Applicants are those persons seeking services who have

filed a completed application and for whom a formal eligibility determination was made where applicable

Apprenticeship Training A formal process by which individuals learn their jobs

through a combination of classroom instruction and on-the-job training from a skilled expert in their specific job

Assessment Collecting and analyzing information to make judgments

about the learning progress of individuals or groups also techniques devices or instruments used to collect evidence ranging from formal and standardized (such as TABE) to criterion referenced (CRTs) to alternative (portfolios) to informal (observation checklists)

At-Risk A potential drop out is an individual aged 14 through 21

who is enrolled in a secondary school or other educational program and who for one or more of the reasons listed below is at risk

- She has poor attendance record (frequent absence tardiness andor truancy) andor

- She is at least one grade level below the performance level for students of the same age as measured in a locally-determined achievement test andor

- She is recognized by school personnel to be experiencing academic or personal difficulties andor

- She is a pregnant or parenting teen andor - She has formerly dropped out and returned to high

school andor

- She is enrolled in a public alternative school or program andor

- She has been assessed as chemically dependent andor

- She is a juvenile offenderdiversion program youth andor

- She has experienced homelessness (as defined by the McKinney-Vento Homeless Assistance Act) andor

- She is a youth with a disability andor - Sbe is Limited English Proficient

Attest To affirm to be true or genuine to bear witness to

authenticate officially

-B- Barriers to Employment Characteristics that may hinder an individuals hiring

promotion or participation in the labor force Some examples of individuals who may face barriers to employment include single parents displaced homemakers youth public assistance recipients older workers substance abusers teenage parents veterans ethnic minorities and those with limited English speaking ability or a criminal record or with a lack of education work experience credentials child care arrangements transportation or alternative working patterns

Basic Skills Essential academic and personal abilities that enable a person to succeed in school and the workplace Traditional referred to as basic education skills - reading writing and arithmetic In recent years educators and employers have expanded the definition to include a number of cognitive and interpersonal abilities including the capability to think and solve problems communicate information in oral written and electronic forms work effectively alone and in teams and take personal responsibility for self-development

Basic Skills Deficient The individual computes or solves problems reads

writes or speaks English at or below the eighth grade level or is unable to compute or solve problems read write or speak English at a level necessary to function on the job in the individualrsquos family or in society In addition states and grantees have the option of establishing their own definition which must include the above language

In cases where states or grantees establish such a definition that definition will be used for basic skills determination

Basic Skills Goal A measurable increase in basic education skills including

reading comprehension math computation writing speaking listening problem solving reasoning and the capacity to use these skills (Please note this term applies to the current WIA statutory youth measures only it does not apply to the common measures)

Best Practice Programs services or processes that research or expert

opinion has shown to be effective through measurable demonstrated results

-C-

Caretaker A parent or eligible adult including a pregnant woman

who is part of the assistant unit that has applied for or is receiving public assistance

Case Management A client-centered approach in the delivery of services

designed to prepare and coordinate comprehensive employment plans such as service strategies for participants to ensure access to necessary workforce investment activities and supportive services using where feasible computer-based technologies and to provide job and career counseling during program participation and after job placement

Certificate A certificate is awarded in recognition of an individualrsquos

attainment of measurable technical or occupational skills necessary to gain employment or advance within an occupation These technical or occupational skills are based on standards developed or endorsed by employers Certificates awarded by workforce investment boards are not included in this definition Work readiness certificates are also not included in this definition A certificate is awarded in recognition of an individualrsquos attainment of technical or occupational skills by

bull A state educational agency or a state agency responsible for administering vocational and technical education within a state bull An institution of higher education described in Section 102 of the Higher Education Act (20 USC 1002) that is qualified to participate in the student financial

assistance programs authorized by Title IV of that Act This includes community colleges proprietary schools and all other institutions of higher education that are eligible to participate in federal student financial aid programs bull A professional industry or employer organization (eg National Institute for Automotive Service Excellence certification National Institute for Metalworking Skills Inc Machining Level I credential) or a product manufacturer or developer (eg Microsoft Certified Database Administrator Certified Novell Engineer Sun Certified Java Programmer) using a valid and reliable assessment of an individualrsquos knowledge skills and abilities bull A registered apprenticeship program bull A public regulatory agency upon an individualrsquos fulfillment of educational work experience or skill requirements that are legally necessary for an individual to use an occupational or professional title or to practice an occupation or profession (eg FAA aviation mechanic certification state certified asbestos inspector) bull A program that has been approved by the Department of Veterans Affairs to offer education benefits to veterans and other eligible persons bull Job Corps centers that issue certificates bull Institutions of higher education which is formally controlled or has been formally sanctioned or chartered by the governing body of an Indian tribe or tribes

Certification The formal assertion in writing of some fact Child Support The legal obligation of parents to contribute to the

economic maintenance including education of their children enforceable in both civil and criminal contexts

Citizen US All persons born in the United States or whose parents

are US Citizens or who have been naturalized by the US Government

Co-Enrollment The state of being a participant in two or more programs

at the same time period of time

Community-Based

Organization (CBO) A private nonprofit organization that is representative of a community or a significant segment of a community and that has demonstrated expertise and effectiveness in the field of workforce investment

Continuous Improvement Commitment to improving performance using a team

approach to decision-making using systematic collection and analysis of performance data

Core Services Core services are services that One-Stop Career Centers

are responsible for providing for all youths adults and dislocated workers under WIA Core services include initial assessment of skill levels job search and placement assistance provision of labor market information provision of information about the performance and cost of education and training providers in the area career counseling information about filing unemployment compensation claims assistance in establishing eligibility for welfare-to-work programs information relating to the availability of supportive services such as child care and transportation and follow-up counseling services after someone becomes employed The WIA mandates that there be universal access to core services

Credential A nationally recognized degree or certificate or

statelocally recognized credential Credentials include but are not limited to a high school diploma GED or other recognized equivalents post-secondary degreescertificates recognized skill standards and licensure or industry-recognized certificates States should include all state education agency recognized credentials In addition states should work with local workforce investment boards to encourage certificates to recognize successful completion of the training services listed above that are designed to equip individuals to enter or re-enter employment retain employment or advance into better employment (Please note this term applies to the current WIA statuatory adult dislocated worker and older youth measures only it does not apply to the common measures)

Custodial Parent A parent who is the natural or adoptive parent of a child

living with them Customized Training A training program designed to meet the special

requirements of an employer(s) who has entered into an

agreement with a Local Area to hire individuals on successful completion of the training to the employers specifications The training may occur at the employers site or may be provided by a training vendor able to meet the employers requirements The employer pays up to 50 percent of the cost of the training

-D-

Date of Exit Represents the last day on which the individual received

a service funded by the program or a partner program (see definition of ldquoexitrdquo)

Date of Participation Represents the first day following a determination of

eligibility (if required) that the individual begins receiving a service funded by the program (see definition of participant)

Dependent One who relies upon another for support Diploma The term diploma means any credential that the state

education agency accepts as equivalent to a high school diploma The term diploma also includes post-secondary degrees including Associate (AA and AS) and Bachelor Degrees (BA and BS)

Disability A physical mental learning or emotionalbehavioral

disability (including substance abuse) An individual who is disabled and for whom this disability constitutes a substantial barrier to applying for or holding a job

Disabled Veteran A veteran who is entitled to compensation under laws administered by the Veterans Administration or an individual who was discharged or released from active duty because of service-connected disability

Dislocated Worker An individual who (A) has been terminated or laid off or who has received a

notice of termination or layoff from employment is eligible for or has exhausted entitlement to unemployment compensation or has been employed for a duration sufficient to demonstrate to the appropriate entity at a one-stop center referred to in section 134(c) attachment to the workforce but is not eligible for unemployment compensation due to insufficient earnings or having performed services for an employer that were not covered under a State unemployment compensation

law and is unlikely to return to a previous industry or occupation

(B) has been terminated or laid off or has received a

notice of termination or layoff from employment as a result of any permanent closure of or any substantial layoff at a plant facility or enterprise is employed at a facility at which the employer has made a general announcement that such facility will close within 180 days or for purposes of eligibility to receive services other than training services described in section 134(d)(4) intensive services described in section 134(d)(3) or supportive services is employed at a facility at which the employer has made a general announcement that such facility will close

(C) was self-employed (including employment as a

farmer a rancher or a fisherman) but is unemployed as a result of general economic conditions in the community in which the individual resides or because of natural disasters or

(D) is a displaced homemaker Displaced Homemaker A displaced homemaker is an individual who

- worked in the home for a minimum of two years caring for home and family without pay and

- has lost the main source of their financial support due to separation divorce desertion death or disability of spouse or partner andor loss of public has assistance eligibility and

- must now support themselves and their family and - is unemployed or underemployed and is experiencing

difficult in obtaining or upgrading employment - There is an alternative definition of displaced

homemaker for the purposes of carrying out innovative statewide activities noted in Section 134(a)(3)(A)(vi)(1) of WIA

- For this purpose a displaced homemaker includes an individual who is receiving public assistance and is within 2 years of exhausting lifetime eligibility under Part A of Title of the Social Security Act (42 U S C 601 et seq)

Documentation The act or an instance of furnishing or authenticating with

documents

-E-

Economically Disadvantaged An individual who received an income or is a member of family that received a total of family income that in relation to family size does not exceed the higher of the poverty line or 70 percent of the lower living standard income level

Educational Gain At post-test participant completes or advances one or

more educational functioning levels from the starting level measured on entry into the program (pre-test)

Eligible Intensive Services Provider A provider who is identified or awarded a contract

provided through the one-stop delivery system directly through one-stop operators or through contracts with service providers which may include contracts with public private for-profit and private nonprofit service providers approved by the local board

Eligible Training Provider List (ETPL) A statewide compilation of providers that are approved to

provide training services under WIA These lists contain consumer information including cost and performance information for each of the providers so that participants can make informed choices on where to use their ITAs

Eligible Youth An individual who is not less than age 14 and not more

than age 21 is a low-income individual and is an individual who is one or more of the following (i) Deficient in basic literacy skills (ii) A school dropout (iii) Homeless a runaway or a foster child (iv) Pregnant or a parent (v) An offender (vi) An individual who requires additional assistance to

complete an educational program or to secure and hold employment

Emancipated Minor A youth aged 16-17 whose parents have entirely

surrendered the right to care custody and earnings of such minor no longer are under any duty to support or maintain such minor andor have made no provision for the support of such minor

Employed at the Date An individual employed at the date of

of Participation participation is one who bull Did any work at all as a paid employee on the date

participation occurs (except the individual is not considered employed if a) heshe has received a notice of termination of employment or the employer has issued a Worker Adjustment and Retraining Notification (WARN) or other notice that the facility or enterprise will close or b) heshe is a transitioning service member

bull Did any work at all in hisher own business profession or farm

bull Worked 15 hours or more as un unpaid worker in an enterprise operated by a member of the family or

bull Was not working but has a job or business from which heshe was temporarily absent because of illness bad weather vacation labor-management dispute or personal reasons regardless of whether paid by the employer for time off and regardless of whether seeking another job

Employed in the Quarter The individual is considered employed in a After the Exit Quarter quarter after the exit quarter if wage records for that

quarter show earnings greater than zero When supplemental data sources are used individuals should be counted as employed if in the calendar quarter of measurement after the exit quarter they did any work at all as paid employees (ie received at least some earnings) worked in their own business profession or worked on their own farm

Employed in the Second or The individual is considered employed if Third Quarter After the Exit wage records for the second or third quarter Quarter after exit show earnings greater than zero Wage records

will be the primary data source for tracking employment in the quarter after exit

When supplemental data sources are used individuals should be counted as employed if in the second or third calendar quarter after exit they did any work at all as paid employees worked in their own business profession or worked on their own farm

English as a Second Language (ESL) Adult education for adults whose inability to understand

speak read or write the English language constitutes a substantial impairment of their ability to get or retain

employment commensurate with their real ability or to function in society or successfully complete the citizenship application process ESL-Citizenship classes must use ESL as a method and citizenship as content

Enrollment Date The date on which an individual began to receive

program services after initial screening for eligibility and suitability Synonymous with ldquoenrollmentrdquo is ldquoparticipationrdquo and ldquoregistrationrdquo

Exit The term ldquoprogram exitrdquo means a participant does not

receive a service funded by the program or funded by a partner program for 90 consecutive calendar days and is not scheduled for future services (See Section 6 B 2 of the TEGL for exceptions to the program exit definition)

Exit Quarter Represents the calendar quarter in which the date of exit

is recorded for the individual

-F-

Family The term ldquofamilyrdquo means two or more persons related by blood marriage or decree of court who are living in a single residence and are included in one or more of the following categories

- A husband wife and dependent children - A parent or guardian and dependent children - A husband and wife For purposes of this definition - A step-child or a step-parent is considered to be

related by marriage - One or more persons not living in the single residence

but who are claimed as a dependent on the familyrsquos most recent federal income tax return will be presumed to be unless otherwise demonstrated a member of the family

Family of One The following may be considered a family of one for the

purpose of determining eligibility

- An adult or youth with a physical mental learning or emotionalbehavioral disability (This includes

- An individual 14 years of age or older not living with hisher family and receiving less than 50 percent of hisher maintenance from the family

- An individual 18 years of age or older living with hisher family who received less than 50 percent of hisher maintenance from the family and is not the principal earner nor the spouse of the principal

Family Income The income received from included sources of all

members of the family Self-employment is to be determined on the basis of the most recently submitted federal income tax return or on the basis of annualized proceeds posted in more up-to-date acceptable accounting records All other income is to be annualized based on receipts during the past six months

Family Size The maximum number of family members during the

income determination period For a separated or divorced applicant income shall be pro-rated depending on the length of time during the last six months the applicant lived with the other wage earner The ldquoactualrdquo family size is the actual number of members in the family without regard to an eligibility test

The ldquoeligiblerdquo family size refers to the number in the

family for income eligibility purposes For instance a disabled child living with his or her

parents can be considered a ldquofamily of onerdquo under current guidelines

Farm Worker A person who is self-employed or employed by another

on a farm or ranch which produces agricultural products with annual sales of $1000 or more and who received at 50 of their family or individual income from agricultural production A farm resident may reside in a town near the farm or ranch if they work on that farm or ranch

Foster Child A youth 14-21 years of age on whose behalf state or

local government payments (excluding OASID) are made

This may include youth who have been made a ward of the state by a court including those in the following categories

- Youth in State Institutions - Youth in Community Group Homes - Youth in Foster Homes - Parolees

-G-

GED The General Education Development awarded by the

state to persons who have passed a specific examination

General Assistance A benefit program paid on the State or local

determination of need Applicant is automatically categorized as ldquoEconomically Disadvantagedrdquo

Graduate A person who has successfully completed a course or

level of study and been awarded a certificate diploma or degree

Gross Wages Earnings before deductions of taxes insurance union

dues etc Guardian An adult with court-ordered responsibility for another

person

-H- High School An academic program operated by a state-approved

entity covering relevant course work for grades 9-12 or 10-12 as decided by the state or local school district

High School Graduate An adult or youth who has received a high school

diploma but who has not attended any post-secondary vocational technical or academic school

Home Onersquos residence the house or apartment in which one

resides Homeless Person An individual who does not have a permanent residence

and whose primary nightly sleeping place is

- A supervised publicly or privately-operated shelter designed to provide temporary living accommodations (including welfare hotels congregate shelters and transitional housing for the mentally ill) or

- An institution that provides a temporary residence for

individuals intended to be institutionalized or - A public or private place not designed for or ordinarily

used as a regular sleeping accommodation for human beings

-I-

Individual Employment Plan (IEP) The individual employment plan is an ongoing strategy

jointly developed by the participant and the case manager that identifies the participants employment goals the appropriate achievement objectives and the appropriate combination of services for the participant to achieve the employment goals

Individual Training Account (ITA) An ITA is an expenditure account established on behalf

of a participant to focus spending for training from grants to an individual voucher system

Individual with a Disability An individual with any disability (as defined in section 3 of

the Americans with Disabilities Act of 1990 (42 USC 12102)

-J-

Job Development The process of marketing a program participant to

employers including informing employers about what the participant can do and soliciting a job interview for that individual with the employer

Job Shadowing A participant follows an employee for one or more days

to learn about a particular occupation or industry Participants can explore a range of career objectives

Job Training Partnership Act (JTPA) The federal JTPA which was replaced in 1998 by the

Workforce Investment Act (WIA) authorized and funded

employment and training programs primarily economically disadvantaged adults and youth dislocated workers and others facing significant employment barriers (See Workforce Investment Act)

Job-seeker Anyone who needsseeks employment training andor

information services related to employment These individuals can be seeking first new or better jobs

-L-

Labor Exchange Services provided to job seekers and employers by the

State Employment Administration and funded through the Wagner-Peyser Act Services to job seekers may include assessment testing counseling provision of labor market information and referral to prospective employers Employer service may include accepting job orders screening applicants referring qualified applicants and providing follow-up

Labor Force Status The response choices (5) of the applicantrsquos labor status

at intake are employed full-time employed part-time not employed previously self-employed (non-farm) or previously self-employed (farm)

The response choices (4) of the participantrsquos labor status

at termination employed full-time employed part-time unemployed and not in the labor force

At intake an ldquoemployed individualrdquo is one who during the

7 consecutive days prior to application did any work at all as paid employee in his or her own business profession or farm worked 15 hours or more as an unpaid worker in an enterprise operated by a member of the family or is one who was not working but has a job or business from which he or she was temporarily absent because of illness bad weather vacation labor-management dispute or personal reasons whether or not seeking another job

A ldquonot employedrdquo individual is one who does not meet the

above definition of employed The labor status of previously self-employed is applicable

only at eligibility determination and not at the time of termination from the program

Labor Market Area A labor market area is defined by the US Bureau of Labor Statistics as an economically integrated geographic area within which individuals can reside and find employment or can readily change employment without changing their place of residence

Labor Market Information The body of information that deals with the functioning of

labor markets and the determination of the demand for and supply of labor It includes but is limited to such key factors as changes in the level andor composition of economic activity the population employment and unemployment income earnings wage rates and fringe benefits

Lacks Significant An adult or youth who had not worked for the Work History same employer for longer than three consecutive months

in the two years prior to eligibility determination A suggested approach for obtaining information on whether a participant lacks a significant work history To the participant ldquoThink back over the past two years about full-time and part-time jobs yoursquove had Which employers did you work for during this period How long did you work for Employer A for Employer B for Employer C etcrdquo

Last Expected Service Occurs when the participant completes the activities

outlined in his or her service strategy or service plan and there are no additional services expected other than supportive or follow-up services Last expected service may also occur in situations where the participant voluntarily or involuntarily discontinues his or her participation in services outlined in the service plan

Last Expected Service This date is used to determine when a customer Date becomes a part of the sampling frame for the customer

satisfaction survey In many instances this date will be the same as the exit date In situations where a case was ended reopened within 90 days of the original closure date and then ended again the date used to determine inclusion in the sampling frame is the initial last expected service date This date is also the date that triggers follow-up services as long as no additional services are

provided (other than supportive or follow-up services) 90 days following this date

Lawfully Admitted A person who has been given permission to enter the

US by the government because of their refugee or parolee status

Legal Alien A person who is a citizen of another country but who has

permission from the government to live in the United States Not all legal aliens are authorized to work in the US

Literacy An individualrsquos ability to (1) read write and speak in

English and (2) compute and solve problems at levels of proficiency necessary to function on the job in the family and in society

Living Wage An earning level that supports self-sufficiency without

reliance on public and private subsidies Local Area A local workforce investment area designated under

section 116 of WIA Local Board A local workforce investment board established under

section 117 of WIA Local Performance Measure Local indicators of performance that include the 15 core

indicators of performance and the two customer satisfaction measures as required under WIA

LVER Local Veterans Employment Representative Local Workforce Investment Area (LWIA) Local Workforce Investment Area means the designated

geographic area in which collaborative members will provide workforce services

Lower Living Standard Income Level (LLSIL) The income level (adjusted for regional metropolitan

urban and rural differences and family size) determined annually by the Secretary of Labor based on the most recent lower living family budget issued by the Secretary

Lower Living Standard The income standards established by the Director of the

Office of Management and Budget to determine

economically disadvantaged status The standards are updated annually (See Section IV for current LLSIL information)

Low-income Individual (A) receives or is a member of a family that receives

cash payments under a Federal State or local income-based public assistance program

(B) received an income or is a member of a family that received a total family income for the 6-month period prior to application for the program involved (exclusive of unemployment compensation child support payments payments described in subparagraph (A) and old-age and survivors insurance benefits received under section 202 of the Social Security Act (42 USC 402)) that in relation to family size does not exceed the higher of-- (i) the poverty line for an equivalent period or (ii) 70 percent of the lower living standard income level for an equivalent period (C) is a member of a household that receives (or has been determined within the 6-month period prior to application for the program involved to be eligible to receive) food stamps pursuant to the Food Stamp Act of 1977 (7 USC 2011 et seq) (D) qualifies as a homeless individual as defined in subsections (a) and (c) of section 103 of the Stewart B McKinney Homeless Assistance Act (42 USC 11302) (E) is a foster child on behalf of whom State or local government payments are made or (F) in cases permitted by regulations promulgated by the Secretary of Labor is an individual with a disability whose own income meets the requirements of a program described in subparagraph (A) or of subparagraph (B) but who is a member of a family whose income does not meet such requirements

Limited English Proficiency Inability of an applicant whose native language is not

English to effectively communicate in English resulting in a barrier to employment

-M- Memorandum of Understanding (MOU) An agreement developed and executed between the

local workforce investment board and all WIA-mandated One-Stop partners relating to the operation of the One-Stop system in the local area may be developed as a single umbrella MOU or individual agreements with partners

Mentoring Serving as a model for others who are inexperienced

includes both the physical modeling of a task or behavior as well as the mental (thinking) steps required to effectively perform the task or behavior

Military Selective Service A federal law which required that al Act(MSSA) males born on or after January 1 1960 register with the Selective Service System on their 18th birthday Minimum Wage The lowest wage set by Congress or a state whichever

is higher which an employer may pay employees Certain occupations are except from the minimum wage laws including farm workers restaurant wait staff and babysitters

Most-In-Need Those people in a given area who because of ethnic

educational socio-economic or other factors are least able to support themselves and their families

-N-

National Association of Workforce Development Professionals (NAWDP) Professional association for individuals working in

employment and training programs Nontraditional Employment Occupations or fields of work for which individuals from

one gender comprise less than 25 percent of the individuals employed in each such occupation or field of work

National An individual who although authorized by the United

States government to work in the United States has allegiance to another country

Net Wages Earnings received by an individual after taxes social

security and other deductions are taken out of their

paychecks Non Cash Income Food support benefits or compensation received in the

form of food or housing Not Employed at the An individual is also considered not employed at Date of Participation the date of participation when heshe (a) did no work at

all as a paid employee on the date participation occurs (b) has received a notice of termination of employment or the employer has issued a WARN or other notice that the facility or enterprise will close or (c) is a transitioning service member

Not In Labor Force A civilian who did not work during the 7 consecutive days

prior to application and is not classified as employed or unemployed

-0-

Occupational Skills Those skills involving the technical abilities to perform

required workplace tasks including problem solving and critical thinking

Occupational Skills A measurable increase in primary occupational skills Goal encompassing the proficiency to perform actual tasks

and technical functions required by certain occupational fields at entry intermediate or advanced levels Secondary occupational skills entail familiarity with and use of set-up procedures safety measures work-related terminology record keeping and paperwork formats tools equipment and materials and breakdown and clean-up routines (Please note this term applies to the current WIA statutory youth measures only it does not apply to the common measures)

Occupational Skills Training (OST) Training that provides vocational skills in classroom

setting Offender An individual who is or has been subject to any stage of

the criminal justice process for whom services may be beneficial or who requires assistance in overcoming artificial barriers to employment resulting from a record of arrest or conviction

Old Age and Survivors Payments made by the Social Security Administration Insurance to retirees totally disabled adults and minor children whose retired disabled or deceased parents paid into Social Security Authorized by the Social Security Act Title II Section 402

Older Workers Persons 55 or older On-the-Job Training (OJT) Training by an employer that is provided to a paid

participant while engaged in productive work in a job that-- (A) provides knowledge or skills essential to the full and adequate performance of the job (B) provides reimbursement to the employer of up to 50 percent of the wage rate of the participant for the extraordinary costs of providing the training and additional supervision related to the training and (C) is limited in duration as appropriate to the occupation for which the participant is being trained taking into account the content of the training the prior work experience of the participant and the service strategy of the participant as appropriate Usually in the OJT agreement this is a promise on the part of the employer to hire the trainee upon successful completion of the training

One-Stop Career Centers One-Stop Career Centers offer customer-focused

services to employers and job seekers and include easy access to integrated and comprehensive employment training and education services Arizonas One-Stop Career Center System is designed to ensure that local partnerships are developed and that services are customer focused easily usable and accessible and tailored to meet the specific needs of local labor markets You may find additional information on Arizonas One-Stop system at httpwwwdestateazusoscc

One-Stop Operator One or more entities designated or certified under section

121(d) of WIA One-Stop Partner An entity described in section 121(b)(1) if WIA and an

entity described in section 121(b)(2) that is participating with the approval of the local board and chief elected official in the operation of a one-stop delivery system

Out-of-School Youth An eligible youth who is a school dropout or who has received a secondary school diploma or its equivalent but is basic skills deficient unemployed or underemployed (WIA section 101(33)) For reporting purposes this term includes all youth except (i) those who are attending any school and have not received a secondary school diploma or its recognized equivalent or (ii) those who are attending post-secondary school and are not basic skills deficient

-P-

Participant File A file containing the application enrollment status

change and termination forms documentation of eligibility employability development plan and progress notes on a participant

Participant A participant is an individual who is determined eligible to

participate in the program and receives a service funded by the program in either a physical location (One-Stop Career Center or affiliate site) or remotely through electronic technologies

Participation Quarter Represents the calendar quarter in which the date of

participation is recorded for the individual Physical Location A physical location means a designated One-Stop Career

Center an affiliated One-Stop partner site including a technologically linked access point where services and activities funded by the program are available or other specialized centers and sites designed to address special customer needs such as company work sites for dislocated workers

Post-Secondary A program at an accredited degree-granting institution Education that leads to an academic degree (eg AA AS BA

BS) Programs offered by degree-granting institutions that do not lead to an academic degree (eg certificate programs) do not count as a placement in post-secondary education but may count as a placement in ldquoadvanced trainingoccupational skills trainingrdquo

Post-test A test administered to a participant at regular intervals

during the program

Pre-test A test used to assess a participantrsquos basic literacy skills which is administered to a participant up to six months prior to the date of participation if such pre-test scores are available or within 60 days following the date of participation

Post Secondary Education subsequent to receiving a high school diploma

or general equivalency degree Poverty Level The level of income established by the Department of

Health and Human Services at which a person or family is living in poverty

Pregnant Teen A female youth age 14-20 who is carrying an unborn fetus

Public Assistance Financial cash payments made by federal state or local

program to individuals who meet specific income criteria PY Program Year The 12-month period beginning July 1

and ending on June 30 in the fiscal year for which the appropriation is made

-Q-

Qualified A program approved and recorded by the ETA Bureau Apprenticeship of Apprenticeship and Training or by a recognized state

apprenticeship agency or council Approval is by certified registration or other appropriate written credential

-R-

Rapid Response Activity An activity provided by a State or by an entity designated

by a State with funds provided by the State under section 134(a)(1)(A) in the case of a permanent closure or mass layoff at a plant facility or enterprise or a natural or other disaster that results in mass job dislocation in order to assist dislocated workers in obtaining reemployment as soon as possible with services including--

(A) the establishment of onsite contact with employers and employee representatives-- (i) immediately after the State is notified of a current or projected permanent closure or mass layoff or

(ii) in the case of a disaster immediately after the State is made aware of mass job dislocation as a result of such disaster (B) the provision of information and access to available employment and training activities (C) assistance in establishing a labor-management committee voluntarily agreed to by labor and management with the ability to devise and implement a strategy for assessing the employment and training needs of dislocated workers and obtaining services to meet such needs (D) the provision of emergency assistance adapted to the particular closure layoff or disaster and (E) the provision of assistance to the local community in developing a coordinated response and in obtaining access to State economic development assistance

Recently Separated Veteran An individual who is a veteran and was discharged or

released from active duty in the Armed Forces within 48 months of date of application

Refugee Assistance Financial assistance provided by a federal or state program to refugees Applicant is automatically economically disadvantaged

Residence A personrsquos primary or permanent dwelling or home If a

person is institutionalized or incarcerated their place of institutionalization or incarceration is their primary residence

Retired No longer working because of age Runaway Youth A runaway youth is an individual 21 years of age or less

who has absented himself or herself from home or place of legal residence without the permission of parent(s) or legal guardian

-S-

School Dropout The term ldquoschool dropoutrdquo means an individual who is no

longer attending any school and who has not received a secondary school diploma or its recognized equivalent

Secondary School As defined in section 14101 of the Elementary and

Secondary Education Act of 1965 (20 USC 8801) Selective Service Registrant A person who has complied with the Military Selective

Service Act and submitted a registration form to the Selective Service System

Self-Employed Any professional independent trades person or other

business person who works for himherself Such a person may or may not be incorporated or in a limited partnership A family member who provides professional services in the affected business of at least 15 hours per week and receives a salary or wage from the self-employed individual may also be considered to be a self-employed individual

Service-Connected Disabled A veteran who is entitled to compensation under Veteran laws Veteran administered by the Veterans

Administration or an individual who was discharged or released from active duty because of a service-connected disability

Soft Skills Workplace standards of behavior needed to interact and cooperate effectively with co-workers ad the general public

Source Documentation Hard copy documentation which proves a personrsquos

eligibility Spouse Onersquos wife or husband State Board A State workforce investment board established under

section 111 Strategic Planning The continuous and systematic process whereby guiding

members of an organization make decisions about its future develop the necessary procedures and operations to achieve that future state and determine how success is to be measured

Substance Abuse The use of drugs or alcohol to the extent that the

substance creates a physiological disorder or condition which is the result of or contributes to emotional illness

Supplemental Security An applicant is receiving benefits from a State plan Income approved under the Social Security Act Title XVI

indicates applicant is automatically economically disadvantaged

Supportive Services Services such as transportation child care dependent

care housing and needs-related payments that are necessary to enable an individual to participate in activities authorized under WIA consistent with the provisions of this title

-T-

Teen Parent A male or female age 14-20 who is legal parent of a

child or an unborn fetus Training Services These services include WIA-funded and non-WIA funded

partner training services These services include occupational skills training including training for nontraditional employment on-the-job training programs that combine workplace training with related instruction which may include cooperative education programs training programs operated by the private sector skill upgrading and retraining entrepreneurial training job readiness training adult education and literacy activities in combination with other training and customized training conducted with a commitment by an employer or group of employers to employ an individual upon successful completion of the training

Transitioning Service A service member in active duty status (including Member separation leave) who participates in employment

services and is within 24 months of retirement or 12 months of separation

-U-

Under-Employed An individual who is working part-time but desires fulltime

employment or who is working in employment not commensurate with the individualrsquos demonstrated level of educational attainment

Unemployed An individual who is without a job and who wants and is

available for work The determination of whether an individual is without a job shall be made in accordance with the criteria used by the Bureau of Labor Statistics (BLS) of the Department of Labor in defining individuals as unemployed

NOTE Unemployed should not be confused with the term ldquonot employedrdquo The term unemployedrdquo is a very precise term used by BLS (see above) while the term ldquonot employedrdquo is more analogous to ldquostreet talkrdquo about onersquos not having a job regardless of whether the individual is ldquoready willing and able to workrdquo

-V-

Veteran An individual who served in the active military naval or

air service and who was discharged or released from such service under conditions other than dishonorable

Wages Earnings paid to an individual by an employer for

services performed Welfare Recipient An adult or youth listed on welfare grant who (or whose

family) receives cash payments under MFIP General Assistance or the Refugee Assistance Act of 1980 at the time of eligibility determination

-W-

Workforce Investment Act (WIA) of 1998 Federal legislation designed to coordinate and streamline

all components of the nationrsquos workforce development system including employment job training education and vocational rehabilitation services for youth (ages 14-21) adults and dislocated workers

The purpose of this Act is to establish programs to prepare youth and unskilled adults for entry into the labor force and to afford job training to those economically disadvantaged individuals and other individuals including veterans who face serious barriers to employment and who are in need of such training to obtain prospective employment The Act requires the ASVET to consult with the Secretary of the DVA to ensure that programs funded under VWIP of this Act meet the employment and training needs of service-connected disabled Campaign and recently separated veterans and are coordinated to the maximum extent feasible with-related programs and activities

Work Readiness Skills A measurable increase in work readiness skills Goal including world-of-work awareness labor market

knowledge occupational information values clarification and personal understanding career planning and decision making and job search techniques (resumes interviews applications and follow-up letters) They also encompass survivaldaily living skills such as using the phone telling time shopping renting an apartment opening a bank account and using public transportation They also include positive work habits attitudes and behaviors such as punctuality regular attendance presenting a neat appearance getting along and working well with others exhibiting good conduct following instructions and completing tasks accepting constructive criticism from supervisors and co-workers showing initiative and reliability and assuming the responsibilities involved in maintaining a job This category also entails developing motivation and adaptability obtaining effective coping and problem-solving skills and acquiring an improved self image (Please note this term applies to the current WIA statutory youth measures only it does not apply to the common measures)

-Y-

Youth For WIA purposes a youth is an individual between 14

and 21 years of age inclusive Younger youth are between 14 and 18 years of age and Older Youth are between 19 and 21 years of age

Youth Council A council established under section 117(h) of WIA

DATE July 10 2009 PWC GUIDANCE LETTER

09-001

SUBJECT Annual Update of Lower Living Standard Income Levels

ISSUED BY Stan Flowers One-Stop Coordinator Tim Valencia Youth Program Coordinator

REFERENCES WIA Guidance Letter 10-08 dated July 6 2009

BACKGROUND

Each program year updated Lower Living Standard Income Levels (LLSIL) and poverty guidelines are issued to establish low-income status for Workforce Investment Act Title 1B programs The LLSIL is used to determine eligibility for youth and eligibility for employed adults and dislocated workers defining self-sufficiency The Arizona Department of Economic Security (DES) recently issued the updated LLSIL for the City of Phoenix and the other local workforce investment areas ADDITIONAL INFORMATION Due to the vendor contract with Geographic Solutions expiring last year the LLSIL tables in Virtual OneStop cannot be updated DES has provided interim guidance to enter LLSIL income eligibility information Please see the attached guidance from DES WIA Guidance Letter 07-07 Change 1 Work-Around for LLSIL PY09 Income Eligibility The guidance describes the field-by-field data entry requirements in Virtual OneStop related to record income eligibility information ACTION REQUIRED ADULT AND DISLOCATED WORKER PROGRAM STAFF (Formula and ARRA) 1 Please begin using the updated LLSIL charts effective July 1 2009 Program

Year 2009 for applicants age 18 and older who are employed on the date of completion of the intensive services application

2 In the Adult and Dislocated Worker Policies and Procedures Manual please turn to Policy 205 ndash Eligibility for Intensive Services and remove attachment

ldquoPWC Guidance Letter 08-001 and income table attachmentsrdquo which immediately follows page 7 of 7 Replace with this guidance letter and attachments

3 Please utilize the processes described in the attached ldquoWIA Guidance Letter 07-07 Change 1rdquo to record income eligibility information

YOUTH PROGRAM STAFF 1 Please distribute this guidance letter and all attachments to each staff

member who has responsibilities related to youth eligibility 2 Please begin using the updated LLSIL charts effective July 1 2009 Program

Year 2009 3 Under a separate guidance letter updates to the WIA Youth Program Manual

affected by this change will be issued For questions or assistance related to this policy guidance please contact either Stan Flowers at (602)262-4036 or Tim Valencia at (602)495-3609 Attachments Income Matrix for Program Year 2009 WIA Guidance Letter 07-07 Change 1

ARIZONA DEPARTMENT OF ECONOMIC SECURITY COP LOCAL WORKFORCE INVESTMENT AREA (LWIA)

70 LLSIL and SELF-SUFFICIENCY INCOME MATRIX FOR PROGRAM YEAR 2009

FAMILY SIZE

METRO AREA

70 LLSIL

METRO AREA

100 LLSIL

METRO AREA

SELF-SUFFICIENCY for

employed Adults 450 LLSIL

METRO AREA

SELF-SUFFICIENCY

for employed Dislocated Workers

450 LLSIL

METRO AREA

1

$10830

$13200

$59400

$59400

2

$15142

$21632

$97344

$97344

3

$20790

$29700

$133650

$133650

4

$25665

$36664

$164988

$164988

5

$30285

$43264

$194688

$194688

6

$35422

$50603

$227714

$227714

7

$40559

$57942

$260739

$260739

8

$45696

$65281

$293765

$293765

Additional Per

Persongt8

$5137

$7339

$33026

$33026 All figures represent annual figures

7102009

_____________________________________________________________________________________________ 1789 W Jefferson SC 920Z Phoenix AZ 85007 PO Box 6123 Phoenix AZ 85005

Telephone (602) 542-3957 Fax (602) 542-2491 wwwazdesgov Equal Opportunity EmployerProgram

Auxiliary aids and services are available upon request to individuals with disabilities

Janice K Brewer Governor

Neal Young Director

June 30 2009 WORKFORCE GUIDANCE LETTER 07-07 Change 1 SUBJECT Work-Around for LLSIL PY 2009 Income Eligibility BACKGROUND The annual Lower Living Standard Income Levels (LLSIL) and poverty guidelines are used to establish low-income status for Workforce Investment Act (WIA) Title I programs Local Workforce Investment Areas (LWIAs) need the LLSIL to determine eligibility for youth and eligibility for employed adults for certain services defining self-sufficiency The LWIAs should consult WIA regulations and preamble for more specific guidance As of May 22 2008 the vendor contract with Geographic Solutions expired affecting the ability to update the LLSIL tables in the Virtual OneStop system with the new Program Year (PY) 2009 information Until a new system is in place the following work-around process for entering LLSIL income eligibility will remain in place ACTION REQUIRED

1 If a participant meets income eligibility enter $000 for annualized family income under the Income Information category

Enter $000 for annualized family income




2 Enter ldquoYesrdquo for the next question ldquoDoes applicant meet definition for low incomerdquo

3 In the Comments section under the Staff category insert the appropriate information while entering the following statement ldquoWork-Around Income for this individual is $___ for a family of ____ The individual meets the income criteria for PY09 Please refer to the case notesfile for the income calculationsrdquo

Choose Yes here

Enter statement here

Work-Around Income for this individual is $--- for a family of ___ The individual meets the income criteria for PY09 Please refer to the case notesfile for the income calculations




4 Copy the Comments and Paste into the Case Notes section of VOS In the subject line for Case

Notes enter ldquoWork-Around LLSIL PY09rdquo

5 Attach the LLSIL Income Matrix for PY 2009 to the Income Verification Worksheet and keep it in the participantrsquos case file

Please distribute this information to all individuals responsible for WIA eligibility determinations For questions and assistance related to this guidance letter please contact your assigned Field Operations Liaison

Sincerely

Carolyn Ufford WIA and Special Programs Manager Employment Administration

Work-Around Income for this individual is $ --- for a family of ___ The individual meets the income criteria for PY09 Please refer to the

Copy statement into the Case Notes

07012009

Work-Around LLSIL PY09

Enter subject as Work-Around LLSIL PY09

_____________________________________________________________________________________________

1789 W Jefferson SC 920Z Phoenix AZ 85007 PO Box 6123 Phoenix AZ 85005 Telephone (602) 542-3957 Fax (602) 542-2491 wwwazdesgov

Equal Opportunity Employer Program Auxiliary aids and services are available upon request to individuals with disabilities


Neal Young Director

May 22 2009 WIA GUIDANCE LETTER 05-07 Change 1 This WIA Guidance Letter Supersedes WIA GUIDANCE LETTER 05-07 dated April 15 2008 SUBJECT Clarification of Documentation Related to WIA Title IB Eligibility and Participation REFERENCE PL 105-220 dated August 7 1998 sect101(15)(A)(B)(C) sect188(a)(5) sect134(d)(4)(B) and sect134(d)(4)(E) of the Workforce Investment Act (WIA) of 1998 20 CFR Part 652 sect663220 663230 663320 and 664250 of WIA Final Rules dated August 11 2000 29 CFR Part 27 dated November 12 1999 WIA Data Validation Application Userrsquos Guide dated August 2004 and US Department of Justice Form I-9 revision dated June 5 2007 TEN 19-07 dated December 11 2007 BACKGROUND Revised WIA Eligibility amp Verification Checklist to bring it in line with TEN 19-07 and update the CitizenshipRight to Work element due to the federal elimination of certain documents used on the I-9 employment verification form A new document has also been created for applicants claiming self-attestation for permitted elements On page 3 the definition for self-attestation has been updated to specify that anyone under the age of 18 applying for WIA services is required to obtain the signature of a parent guardian or responsible adult The self-attestation form has also been revised to reflect the change in the definition and can be found on the Department of Economic Security (DES) website

DEFINITIONSDOCUMENTATION RELATED TO WIA ELIGIBILITY

FAMILY Under WIA the term ldquofamilyrdquo related to two or more persons living in the same household who are related through blood marriage or court decree and are included in at least one of federal law groups A through C below The state further defines family as described in group D below Family as defined in groups A through D must be used in determining financial eligibility where appropriate for the three WIA funding streams (Adults Youth and Dislocated Workers) A Husband wife and their dependent children B A parent or guardian and hisher dependent children C Husband and wife D An economic unit of one or more persons who receive at least 50 of their financial support from

the economic unit Note If any family member included in definitions A-D is disabled heshe is considered a family of one Verification of disability must be documented

_____________________________________________________________________________________________



DISABILITY Provision of this information by a participant is voluntary and may only be self-identified The applicant must support any such claim with appropriate documentation CITIZENSHIPRIGHT TO WORK Participation in WIA Title IB programs or activities must be available to United States citizens lawfully admitted permanent resident aliens refugees asylees parolees and other immigrants authorized to work in the United States There are numerous documents which Local Workforce Investment Agencies (LWIAs) and Administrative Entities (AEs) can accept as verification for citizenship and right to work in the US These documents are listed on Attachment B WIA Eligibility amp Verification Checklist (page 2) INCOME VERIFICATION Applicant statements may be used to document family income when the information is unverifiable or it is unreasonably difficult for the applicant to obtain When all practical attempts to secure the income verification have failed and an applicant statement is used detailed documentation in the case file must include the number of attempts and types of attempts (ie phone calls written requests for information etc) completed by the case manager SELF-ATTESTATION Self-attestation occurs when a participant states his or her status for a particular data element and then signs and dates a form acknowledging this status In these instances the state does permit self-attestation as an alternative means of verifying a limited number of factors related to the applicant status The key elements for self-attestation are (1) the participant identifying his or her status for permitted elements and (2) signing and dating a form attesting to this self-identification Attachment A is the Self-Attestation form and has been converted into Spanish for use as appropriate The WIA Eligibility amp Verification Checklist (Attachment B) is used by Program Monitors when conducting data validation checks Some of the elements states that the WIA application is sufficient proof however so require that if no documentation is provided than the self-attestation form is used for validation The State encourages the local areas to utilize the WIA Eligibility amp Verification Checklist when determining eligibility for WIA services The checklist will enable easy identification of documents used to meet eligibility requirements The following four youth elements are the only instances where the WIA Application is a sufficient source for documentation

1 Homeless individual andor runaway 2 Youth Offender 3 Youth who needs additional assistance 4 School status at participation

The following eight elements are instances where self-attestation is permitted when efforts have been exhausted and it has been determined that the documentation is unavailable and obtaining the documentation will cause undue hardship for the individual

1 Displace Homemaker 2 Homeless individual andor runaway youth 3 Youth Offender 4 Pregnant or parenting youth 5 Youth who needs additional assistance 6 School status at participation 7 Date of Dislocation 8 Family Size

_____________________________________________________________________________________________



For the pregnant or parenting youth observation is also listed as a source documentation requirement for this element in which the caseworker would have to document they have observed that the participant is pregnant or parenting All reasonable attempts must be made to secure the co-signature of the parent or legal guardian to the WIA Application andor Self-Attestation form in the instance where a minor is applying for WIA services If there is no parent or legal guardian available a responsible adult in the life of the minor will have to suffice A responsible adult (age 18 or older) can be a family member who has no legal guardianship but provides room and board a religious person currently familiar with the family history of the minor a counselor at a homeless shelter etc SELF-SUFFICIENCY The use of the term ldquoself-sufficiencyrdquo only applies in the context of establishing eligibility for employed dislocated workers to receive intensive and training services under WIA when local area funds are limited Self-sufficiency is not to be viewed as an outcome measure associated with successful program performance The provision of intensive and training services to employed adults and employed dislocated workers is designed to help ensure that these services are provided to workers most in need of theme Under WIA 100 of the Lower Living Standard Income Level (LLSIL) [annualized level based on family size as well as metro and non-metro differences] represents a minimum measure of self-sufficiency that each LWA must use to determine intensive and training service eligibility for employed adults and employed dislocated workers Local boards may adjust the self-sufficiency level upward from 100 of the LLSIL based on local conditions Local boards may also opt to define self-sufficiency for employed dislocated workers in relation to a percentage of the lay-off wage

COORDINAT ION OF PELL GRANTS WITH OTHER EDUCATION-RELATED ASSISTANCE

It is important that the Local Workforce Investment Areas (LWIAs) leverage available funds for training including Pell Grants and WIA Individual Training Accounts (ITAs) to ensure that the costs of training and support services are fully paid for WIA participants and to reduce the likelihood of duplicate payments for such services To date the US Department of Labor has not issued additional guidance regarding the order of payments for training costs for individuals eligible for both WIA and other educational assistance However the WIA Final Rule does emphasize that local area programs should assist each participant in establishing Pell Grant eligibility before a participant enrolls in a particular school or training program A WIA participant may be enrolled into training with WIA funds while a Pell Grant application is pending However the Local Workforce Investment Area (LWIA)Nineteen Tribal Nations-Administrative Entities (AEs) must put a process in place so that the LWIAAE can be reimbursed by a training institution for the ldquotuitionrdquo portion of the Pell Grant funds Generally Pell Grants provide both tuition and other types of assistance (eg living expenses lab fees books etc) Only the portion of the Pell Grant that provides for tuition is subject to reimbursement The Free Application for Federal Student Aid (FAFSA) which is used to establish Pell Grant eligibility is readily available on-line at httpwwwfafsaedgov When a WIA participant completes the FAFSA on-line it can be electronically submitted immediately to the US Department of Education (DOE) for processing Generally the DOE makes a determination of Pell eligibility and notifies an applicant within 30 days of FAFSA submittal ACTION REQUIRED

1 Effective April 15 2008 only the documents listed under ldquoVerificationrdquo on the revised WIA Eligibility amp Verification Checklist are acceptable verification of the data element

_____________________________________________________________________________________________



2 Use Attachment A Forms WIA 1015A (Self-Attestation form in English) or WIA 1015AS (Self-Attestation form in Spanish) for those items where self-attestation are permitted as verification for WIA eligibility

3 Use Attachment B WIA Eligibility amp Verification Checklist to determine documents which LWIAsAEs can accept as verification for WIA eligibility

4 Distribute this memo and its attachments to all individuals responsible for WIA eligibility and case management as well as others who use the Arizona VOS WIA Business Rules and Policies Manual

If you have any questions or need additional information please contact your Field Operations Liaison at (602)542-3957

Sincerely

Carolyn Ufford

WIA and Special Programs Manager Employment Administration

Attachment A Self-Attestation Instructions and forms WIA1015A (English) and WIA1015AS (Spanish) Attachment B WIA Eligibility amp Verification Checklist

WIA Guidance Letter 05-07 Change 1 Page 1 of 4 Attachment A

SELF-ATTESTATION INSTRUCTIONS The Self-Attestation form on the succeeding pages is to be used only when all other documented attempts of verification have been exhausted for WIA participant information detailed in Items 1 through 11 below (1) ADDRESS

An applicant statement with a corroborating witness may be used to verify address if no other form of verification is available showing the applicantrsquos address

(2) NO ESTABLISHED RESIDENCE ndash HOMELESSTRANSIENT

Self-attestation is acceptable for verification of homelessness or transience A homeless or transient individual is an adult or youth who has no street or rural route address and includes those individuals residing in shelters specifically intended for homeless or transient individuals

(3) EDUCATION STATUS AT TIME OF REGISTRATION

Self-attestation is acceptable verification if no other form of verification is available

(4) DISPLACE HOMEMAKER

Self-attestation is acceptable verification that an individual is the spouse of someone who has lost their job and the familyrsquos source of income

(5) RUNAWAY


(6) OFFENDER

In limited cases an applicant statement is acceptable verification if no other form of verification is available

(7) PREGNANT OR PARENTING YOUTH

In limited cases an applicant statement is acceptable verification if no other form or verification is available

(8) SUBSTANCE ABUSE

An applicant statement is acceptable verification if no other form of verification is available

(9) FAMILY SIZE

Self-attestation is acceptable verification that an individual lives independently or in a household with one or more additional individuals

NOTE The Self-Attestation form must be signed by a corroborating witness acceptable to the Local Workforce Investment Area who will attest to the information contained in the Self-Attestation form


(10) INDIVIDUAL STATUSSELF-SUPPORTED Self-attestation is acceptable when an individual claims (a) heshe lives independently and is not dependent upon the income of another person or (b) the individual though residing in a household with others is not dependent upon the income of other residents in the household In the case of (a) or (b) the individual must produce documentation indicating hisher source of support

(11) PROOF OF UNEMPLOYMENTLACK OF INCOME

Self-attestation is acceptable when an individual claims not to have been employed during the six month period prior to eligibility The applicant statement should indicate the means of support for the previous six-month period


WIA-1015A FORFF (1-09) Arizona Department of Economic Security Employment Administration Workforce Investment Act

WIA SELF-ATTESTATION

Participant Information PARTICIPANTrsquoS NAME DATE OF BIRTH CASE MANAGERrsquoS NAME CASE NO Youth ndash Complete this section for youth entering WIA services and self-attesting to the approved elements found below YOUTH OFFENDER

I am a youth offender Incarcerated Yes No Probation Yes No YOUTH NEEDING ASSISTANCE

I am a youth who needs additional assistance to complete an educational program I am a youth who requires assistance to secure and hold employment

SCHOOL STATUS AT PARTICIPATION In-School HS or less In-School Alternative School In-School Post-HS Not attending school HS Dropout Not attending school HS Graduate or received GED

HOMELESSRUNAWAY YOUTH PREGNANTPARENTING YOUTH I am a homeless runaway I am a pregnant or parenting youth

Family size ndash Complete this section when determining family size for adults and youth entering WIA services and self-attesting to family size

Number in Family

Family Member Names Relationship

Dislocated WorkerDisplaced Homemaker ndash Complete this section for adults entering WIA services as a dislocated worker or displaced homemaker and self-attesting to the approved elements found below

Terminated or Laid Off Plant Closure or Substantial Layoff Was Self-Employed Displace Homemaker

DATE OF DISLOCATION

Self-Attestation Statement I certify that the information given on this document is true and accurate to the best of my knowledge and belief I understand that such information is subject to verification and I further realize that falsified or fraudulent information may result in the rejection of this document subsequent termination from the WIA Program or prosecution under the law APPLICANTrsquoS SIGNATURE DATE

PARENTGUARDIANRESPONSIBLE ADULT SIGNATURE (Required if applicant is under 18) DATE

CASE MANAGERrsquoS SIGNATURE DATE

Equal Opportunity EmployerProgram s Under Titles VI and VII of the Civil Rights Act of 1964 (Title VI amp VIII) and the Americans with Disabilities Act of 1990 (ADA) Section 504 of the Rehabilitation Act of 1973 and the Age Discrimination Act of 1975 the Department prohibits discrimination in admissions programs services activities or employment based on race color religion sex national origin age and disability The Department must make a reasonable accommodation to allow a person with a disability to take part in a program service or activity For example this means if necessary the Department must provide auxiliary aids and services upon request to individuals with disabilities such as sign language interpreters for people who are deaf a wheelchair accessible location or enlarged print materials It also means that the Department will take any other reasonable action that allows you to take part in and understand a program or activity including making reasonable changes to an activity If you believe that you will not be able to understand or take part in a program or activity because or your disability please let us know of your disability needs in advance if at all possible To request this document in alternative format or for further information about this policy contact your local office manager TTYTDD Services 7-1-1


WIA-1015A FORFFS (1-09) Departamento de Seguridad Econoacutemica de Arizona

Administracioacuten de Empleo Ley de Inversioacuten en la Fuerza Laboral

AUTO CERTIFICACIOacuteN PARA WIA

Informacioacuten del Participante NOMBRE DEL PARTICIPANTE FECHA DE NACIMIENTO NOMBRE DEL GERENTE DE CASO NUacuteM DE CASO Joacutevenes ndash Llena esta seccioacuten para los joacutevenes que entran en los servicios de WIA y auto certifiquen a los elementos aprobados

abajo DELICUENTE JOVEN Yo soy un delincuente joven Encarceladoa Siacute No Libertad condicional Siacute

No JOVEN QUE NECEISTA AYUDA

Soy una joven quien necesita ayuda adicional para completar un programa educacional Soy una joven quien requiere ayuda para obtener y mantener empleo

ESTATUS EN LA ESCUELA PARTICIPACIOacuteN EN AT Asisto a la escuela HS o menos Asisto a la escuela Escuela Alternativa Asisto a la escuela despueacutes de HS No asisto a la escuela abandoneacute la HS No asisto a la escuela Ya me gradueacute o recibiacute GED

JOVEN SIN HOGAR O FUGITIVO JOVEN EMBAREZADA O QUE SEA MADREPADRE Yo soy una joven sin hogar o fugitivoa Yo estoy joven embarazada o soy madrepadre joven

Tamantildeo de Familia ndash Llene esta seccioacuten cuando determina el tamantildeo de familia para adultos y joacutevenes que se inscriben con servicios de WIA y auto certifica al tamantildeo de familia Nuacutemero en Familia Nombre del miembro familiar Relacioacuten

Trabajadora desplazadoAma de casa desplazada ndash Llene esta seccioacuten para adultos que se inscriben con servicios de WIA como un trabajadora o amao de casa desplazadoa y auto certifica a los elementos aprobados abajo

Despedidoa o Suspendidoa Cierre la faacutebrica o Suspendido Sustancial Teniacutea propio negocio Ama de Casa desplazada

FECHA DE DISLOCATION

Declaracioacuten de auto-certificacioacuten Yo certifico que la informacioacuten dada en este documente es cierto y correcto seguacuten mi mejor leal y entendimiento Entiendo que tal informacioacuten es sujeto a verificacioacuten y ademaacutes tengo presente que informacioacuten falsificada o fraudulenta puede dar resultados del rechazo de este documento y despedida subsecuente del programa de WIA o enjuiciamiento bajo la ley FIRMA DEL SOLICITANTE FECHA

FIRMA DE PADREMADREGUARDIAacuteNADULTO RESPONSABLE (Requerido se el solicitante tiene menos de 18 antildeos) FECHA

FIRMA DEL GERENTE DE CASO FECHA

EmpleadorPrograma con Igualdad de Oportunidades s Bajo los Tiacutetulos VI y VII de la Ley de Derechos Civiles del antildeo 1964 (Tiacutetulo VI y VII) y la Ley de Estadounidenses con Incapacidades del antildeo 1990 (Americans with Disabilities Act ADA) Seccioacuten 504 de la Ley de Rehabilitacioacuten de 1973 y la Ley de Discriminacioacuten a Edad de 1975 el Departamento prohiacutebe discriminar en los programas entradas servicios actividades o el empleo basado en raza color de piel religioacuten sexo origen nacional edad e incapacidad El Departamento tiene que hacer arreglos razonables para permitir a una persona con una incapacidad participar en un programa servicio o actividad Esto significa por ejemplo que si es necesario el Departamento debe proporcionar a solicitud aparatos y servicios auxiliares a los individuos con incapacidades tales como inteacuterpretes de lenguaje en sentildeas para personas sordas un establecimiento accesible para sillas de ruedas o materiales con letras grandes Tambieacuten significa que el Departamento tomaraacute cualquier otra medida razonable que le permita a usted entender y participar en un programa o una actividad incluso efectuar cambios razonables en la actividad Si usted cree que su incapacidad le impediraacute entender o participar en un programa o actividad por favor infoacutermenos lo antes posible queacute necesita para acomodar su incapacidad Para obtener este documento en otro formato u obtener informacioacuten adicional sobre esta poliacutetica comuniacutequese con el gerente de su oficina local Servicios de TTYTDD 7-1-1

WIA Guidance Letter 05-07 Change 1 Attachment B

ELEMENT VERIFICATION ELIGIBILITY

Family Size q Documentation MUST be in file q NA

q Court decree q Divorce decree q Disabled (Family of 1) q Landlord Statement q Lease (if family size is given) q Native American Tribal Document q Public AssistanceSocial Service Agency

Records q Public Housing Authority (if resident or on

waiting list) q Written Statement from Publicly Supported

24 Hour Facility q Social Security CardsNumbers q Self Attestation wwitness signature (if no

other verification provided) q Birth Certificates q Most recent tax return q Local Area does not verify (No priority of

service in effect) q Birth certificates q Most recent Tax return q Local Area dos not verify (no priority of

service in effect) Food Stamp Assistance q Documentation in file q NA

q Tribal Commodity Program RecordsPrintout q Public Assistance RecordsPrintouts Individual applying must be listed on current grant or show dates of eligibility for benefits

Foster Child q Documentation MUST be in file q NA

q Court Documentation q Verification of Payments made on behalf of

the Child q Written Statement from StateLocal Agency

Selective Service Status q Documentation MUST be in File q NA

q Telephone Verification (1-847-688-6888) q DD-214 Report of Transfer or Discharge q SS Registration Record (form 3A) q SS Verification Form q Stamped Post Office Receipt of Registration q Internet wwwsssgov q SS Registration Card q SS Advisory Opinion Letter q Selective service registration wWIA q Not Applicable

Substance Abuse q Documentation MUST be in file q NA

q Self Attestation

Disabled Veteran q Documentation MUST be in file q NA

q VA Certification of Disability

WIA Eligibility amp Verification Checklist


ELEMENT VERIFICATION Dislocated Worker Verification q Cat 1 Separation Notice

q Cat 1 UI Records q Cat 2 WARN notice or letter of authorization

from the State WIA Admin Dept q Cat 2 Documentation of ldquoGeneral

Announcementrdquo q Cat 3 Receipt of Notice of foreclosure or

intent to foreclose q Cat 3 Proof of failure of the farm business or

ranch to return a profit during preceding 12 months

q Cat 3 Entry of individual into bankruptcy proceedings

q Cat 3 Inability to make payments on loans secured by tangible business assets

q Cat 3 Inability to obtain capital necessary to continue operations

q Cat 3 A debt-to-asset ratio sufficiently high to be indicative of the likely insolvency of the farm ranch or business

q Cat 3 Other events indicative of the likely insolvency of the farm ranch or business

q Cat 4 Is verified in Barriers - Displaced Homemaker

Right To Work Documentation MUST be in file Right To Work - continued

List A q US Passport (unexpired or expired) q Unexpired Foreign Passport with I-155 Stamp

or Attached I-94 wvalid Employment Authorization

q Permanent Resident Card or Alien Registration Receipt Card with Photo (INS Form I-151 or I-551)

q Unexpired Temporary Resident Card (INS Form I-688)

q Unexpired Employment Authorization Card (INS Form I-688A)

q Unexpired Re-Entry Permit (INS Form I-327) q Unexpired Refugee Travel Document (INS

Form I-571) q Unexpired Employment Authorization

Document (INS Form I-688B) wphoto issued by DHS

List B When selecting from list lsquoBrsquo there must also be a copy of one item from list lsquoCrsquo as documentation in the participant file q Driverrsquos License or ID Card issued by a state

or outlying possession of the US provided it contains a photograph or information such as name date of birth gender height eye color and address


ELEMENT VERIFICATION q ID Card issued by federal state or local

government agencies or entities provided it contains a photograph or information such as name date of birth gender height eye color and address

q School ID Card with a photograph q Voterrsquos Registration Card q US Military Card or Draft Record q Military Dependentrsquos ID Card q US Coast Guard Merchant Mariner Card q Native American Tribal Document q Driverrsquos license issued by a Canadian

Government Authority For persons under 18 who are unable to present a document listed above q School record or report card q Clinic doctor or Hospital Record q Day-care or nursery school record

List C When selecting from list lsquoCrsquo there must also be a copy of one item from list lsquoBrsquo as documentation in the participant file q US Social Security Card Issued by the SSA

(cannot state not valid for employment) q Certification of Birth Abroad Issued by the

Department of State (Form FS-545 or DS-1350)

q Original or Certified Copy of Birth Certificate with Official Seal

q Native American tribal document q US Citizen ID Card (Form I-197) q ID Card for use of Resident Citizen in the

US (INS Form I-179) q Unexpired Employment Authorization

Document issued by DHS (other than those listed under Identity)

OTHER Address q Documentation in File q Visually Viewed q NA Address - continued

q Applicant Statement with Corroborating Witness

q Computer Print-out from Government Agency

q Food Stamp Award Letter q Homeless - Primary Nighttime Residence q Housing Authority Verification q Insurance Policy (Residence amp Auto) q Landlord Statement q Lease q Letter from Social Service Agency or School q Library Card q Local WIA Does Not Verify Address


ELEMENT VERIFICATION q MedicaidMedicare Card q Phone Directory q Postmarked Mail Addressed to Applicant q Property Tax Record q Public Assistance Records q Rent Receipt q School Identification Card q Selective Service Registration Card q Utility Bill q Voter Registration Card q Arizona Driverrsquos LicenseArizona State ID

Pell Grant Documentation needs to be current q Documentation MUST be in file q NA

q Copy of Check q Letter from School q Student Aid Report

DATA VALIDATION 101 Social Security Number q Documentation MUST be in File

q DD-214 Report of transfer or discharge q Letter from Social Services Agency q US Passport q Social Security Benefits LetterNotice q Social Security Card Issued by SSA q Unemployment Insurance Records q Pay stub q W-2

102 Date of Birth amp Age Verification q Documentation MUST be in File

q Baptismal Record (if Date of Birth is Shown) q Birth Certificate q DD-214 Report of Transfer or Discharge

Paper q Arizona Driverrsquos LicenseArizona State ID q Federal State or Local Government ID Card q Hospital Record of Birth q Passport q Public AssistanceSocial Service Agency

Records q School RecordsIdentification Card q Tribal Records q Work Permit

104 Disability Status q Documentation MUST be in file q NA

q Case Notes regarding an Observable Condition

q Letter from Drug or Alcohol Rehabilitation Agency

q Medical Records q Physicians Statement q Psychiatristrsquos Statement q Psychologists Diagnosis q Rehabilitation Evaluation q School Records q Sheltered Workshop Certification q Social Security Administration Disability

Records q Social Service RecordsReferral


ELEMENT VERIFICATION q Veterans Administration LetterRecords q Vocational Rehabilitation Letter q Workers Compensation Record

111 Veteran Status q Documentation MUST be in file q NA

q DD-214 q Cross Match with Veterans Data q Military document (ID other DD Form)

indicating dependent spouse 118 UI Compensation Programs q Documentation MUST be in file q NA

q UI records (benefit history wage record letter)

119 Income q Documentation MUST be in file q NA

q Alimony Agreement q Applicant Statement (refer to definition in

Guidance Letter 05-07 Change 1 for proper use)

q Award Letter from Veterans Administration q Compensation Award Letter q Court Award Letter q Employer StatementContact q Family or Business Financial Records q Housing Authority Verification q Pay Stubs q PensionAnnuity Statement q Public Assistance Records q Quarterly Estimated Tax for Self Employed

Persons q Social Security Benefits q UI Documents andor Printout q Local WIA Does Not Verify Income

120 Temporary Assistance to Needy Families (TANF)

q Documentation MUST be in file q NA

q Cross-Match with TANF q Public Assistance RecordsPrintout Individual applying must be listed on current grant or show dates of eligibility for benefits

121 General Assistance q Documentation MUST be in file q NA

q Authorization to Receive Cash Public Assistance

q Copy of Public Assistance Check q Medical Card Showing Cash Grant Status q Public Assistance RecordsPrintout q Statement from Social Services Agency q Cross-Match with Public Assistance Database Individual applying must be listed on current grant or show dates of eligibility for benefits


ELEMENT VERIFICATION 121 Refugee Cash Assistance q Documentation MUST be in file q NA

q Refugee Assistance RecordsPrintout q Authorization to Receive Cash Public

Assistance q Copy of Public Assistance Check q Medical Card Showing Cash Grant Status q Public Assistance RecordsPrintout q Statement from Social Services Agency q Cross-Match with Public Assistance Database q Agency award letter

121 Supplemental Security Income q Documentation MUST be in file q NA


q Copy of Public Assistance Check q Medical Card Showing Cash Grant Status q Public Assistance RecordsPrintout q Statement from Social Services Agency q Cross-Match with Public Assistance Database

125 Date of Dislocation q Documentation MUST be in file q NA This is not verified in VOS but it is a data validation element requirement

q Notice of Layoff q Public Announcement with Follow-up Cross-

Match with UI System q Rapid Response List q Verification from Employer q Displaced Homemaker

126 Homeless or Runaway Youth q Documentation MUST be in file q NA

q Written Statement from a Shelter q Written Statement from an Individual

Providing Temporary Residence q Written Statement from Social Service

Agency q Self Attestation


q Documentation from Juvenile JusticeCriminal Justice System

q Documentation phone call with Juvenile JusticeCriminal Justice Representative

q Self Attestation 128 Pregnant or Parenting Youth Documentation MUST be in file NA

q Childrsquos Baptismal Record q Case Notes regarding Observable Condition q Childrsquos Birth Certificate q Doctorrsquos Note Confirming Pregnancy q School program for pregnant teens q Referrals from official agencies q Statement from Social Services agency q School records q Hospital record of birth q Medical Records q Childrsquos SSN q Self Attestation

129 Youth Who Needs Additional Assistance Documentation MUST be in file NA

q Case Notes q Individual Service Strategy q See Local Area Policy and Plan q State Management Information System q WIA Registration Form


ELEMENT VERIFICATION 130 Education Status at Time of Registration Documentation MUST be in file NA

q School Record q Dropout Letter q Attendance q Self Attestation


q Case Notes q School Records q Standardized Assessment Test

621 Type of Recognized EducationalOccupational CertificateCredentialDiplomaDegree Attained Documentation MUST be in file NA

q Case Notes q Certificates q Diploma q Documentation by Training

InstitutionProvider q Transcript

622 Other Reasons for Exit Documentation MUST be in file NA

q Case Notes q Contact with the Penal System q Doctorrsquos Records q Hospital Records q State Management Information System

623 In Post-Secondary Education or Advanced Training in Second Quarter after Exit Documentation MUST be in file NA


InstitutionProvider q Enrollment Form

624 In Post-Secondary Education or Advanced Training in Third Quarter after Exit Documentation MUST be in file NA



673 Attained Secondary School Diploma Documentation MUST be in file NA

q Diploma q GED q Notice from School q School Record q Transcript

Self Attestation is to be used only when all other documented attempts of verification have been exhausted for the WIA participant information


SUPPLEMENTAL DATA

For most eligibility elements the validation instructions provide multiple forms of acceptable source documentation If the worker collects multiple sources for the same data element and the sources conflict the most reliable source should be used For example for Education Status copies of records from an educational institution are a more reliable source than participantrsquos self-attestation Workers should use their best judgment when deciding the most reliable source Most definitions for a particular source are clear however definitions for -- Cross-Match State Management Information System (MIS) Self-Attestation and Case Notes are provided below

1 Cross-Match A cross-match requires workers to find detailed supporting evidence for the data element An indicator or presence of a SSN in a non-WIA database is not sufficient evidence For example TANF participation can be determined by a cross-match with the statersquos public assistance database It is not sufficient to just find that the sampled SSN is present in the public assistance database Workers must also find verify and document the dates of participation and services rendered

2 State MIS Unless otherwise noted state MIS refers to specific detailed information that is

stored in VOS An indicator such as a checkmark on a computer screen alone is not an acceptable source of documentation For example state MIS is acceptable source documentation for date of first training service To be an acceptable source to validate the date of first training service VOS should have detailed information about the type of training and the organization that provided the training This detailed information makes valid source documentation and makes it unnecessary to validate this data element in local offices

3 Self-Attestation Self-attestation occurs when a participant states his or her status for a particular

data element such as pregnant or parenting youth and then signs and dates a form acknowledging this status The key elements for self-attestation are (a) the participant identifying his or her status for permitted elements and (b) signing and dating a form attesting to this self-identification Self-attestation is to be used only when all other documented attempts of verification have been exhausted for the WIA participant information

4 Case Notes Case notes refer to either paper or online documentation Case notes are a detailed

account of the interaction between the case manager the WIA participant and partners This documentation clarifies participant information in further detail and must identify the specific data element being documented date the information was obtained and the case manager who obtained the information Case notes help to support data validation





Neal Young Director

July 8 2009 WIA GUIDANCE LETTER 01-09 SUBJECT Summer Youth Workplace Guidelines REFERENCE The American Recovery and Reinvestment Act of 2009 (PL 111-5) TEGL 13-08 dated March 6 2009 TEGL 14-08 dated March 18 2009 TEN 30-08 dated March 4 2009 PL 105-220 dated August 7 1998 of the Workforce Investment Act (WIA) of 1998 20 CFR Part 652 and 660-671 of WIA Final Rules dated August 11 2000 PURPOSE The purpose of this guidance letter is to provide the minimum requirements and guidance to Local Workforce Investment Areas (LWIAs) on the implementation of youth employment programs utilizing American Recovery and Reinvestment Act (ARRA) of 2009 funds BACKGROUND The ARRA is intended to preserve and create jobs promote the nationrsquos economic recovery and assist those most impacted by the recession This funding provides an opportunity for disconnected youth to reconnect through multiple pathways to education and training opportunities necessary to enter and advance in the workforce The State of Arizona is expected to spend ARRA funding quickly and effectively It is Congressrsquos intent as well as the Obama Administration that the majority of these funds will be utilized within the first year of availability Congress intends that ARRA funds be spent concurrently with standard WIA formula funds to greatly increase the capacity of the workforce system to serve youth in need LWIAs should ensure that supportive services and needs-related payments are available to support the needs of hard-to-serve populations while adhering to Federal and State Child Labor Laws Service delivery strategies should be focused on innovative and effective approaches that both meet the demands of todayrsquos economy and result in an improved workforce system for tomorrowrsquos global economy

In-School Youth - An eligible youth who DEFINITIONS

bull Has not earned a High School Diploma or GED bull Is currently enrolledattending secondary school or alternative school bull Is a high school graduate (or has attained a GED) is not attending post-secondary education

and is not basic skills deficient unemployed or underemployed bull Is a high school graduate (or has attained a GED is attending post-secondary education and is

not basic skills deficient

Out-of-School Youth - An eligible youth who bull Is a school dropout or bull Is a high school graduate (or has attained a GED) and is not attending post-secondary education

but is basic skills deficient unemployed or underemployed bull Is a high school graduate (or has attained a GED) and is attending post-secondary education and

is basic skills deficient




Summer Youth Employment ndash For purposes of the use of ARRA funds the summer youth employment period extends from May 1 through September 30 To be considered in Summer Youth Employment participants must have a work experience component Work Experience - A planned structured learning experience that takes place in a workplace for a limited period and may be paid or unpaid

A Requirements for Any Youth Programs Funded with ARRA Funds REQUIREMENTS

1 General Youth Program Requirements

a Eligibility for youth served with ARRA funds is the same as for the WIA Youth program with the following exception

bull ARRA increases the age of eligibility to a maximum of 24 years old for those youth served with ARRA funds

b As under WIA formula funds LWIAs are required to expend a minimum of 30 percent of ARRA funds on out-of school youth

c The LWIA must give priority for services to veterans and eligible spouses pursuant to 20 CFR 1010 Note Given the age range expansion to 24 years under ARRA LWIAs may encounter a significant increase of veterans in particular veterans have a high incidence of unemployment immediately upon discharge

d LWIAs must ensure supportive services are available to youth funded through ARRA funds

e LWIAs must have a policy in their local plan that outlines their payments of classroom-based stipends (seat time payments) if such payments are provided At a minimum stipend policies should be based on the following components

1 Stipends are allowable expenditures for unpaid work experience when the provision of

stipend is included in the Individual Service Strategy (ISS)

2 Successful participation in and completion of the classroom based activity must occur for the stipend to be paid

3 None of the funds appropriated or otherwise made available through ARRA may be used to fund any casino or other gambling establishment aquarium zoo golf course or swimming pool

2 Expanded Summer Youth Employment Requirements

As outlined in TEGL 14-08 conferees are particularly interested in these funds being used to create summer employment opportunities for youthrdquo Therefore the following requirements are in place to ensure flexibility in implementing expanded summer youth employment opportunities funded with ARRA funds

Note ETA strongly encourages states and local areas to use as much of the ARRA funds as possible to operate expanded summer youth employment opportunities and work experiences during the first year

a For purposes of the ARRA funds the period for summer employment will be from

May 1 through September 30




b Local areas should begin the recruitment and eligibility determination process for summer employment immediately

c LWIAs must provide as many youth as possible with summer employment opportunities

Note While there is no prohibition for providing employment opportunities to youth outside of the summer months it is strongly encouraged that the ARRA funds be used to create summer employment opportunities

d Summer only employment may include any set of allowable WIA Youth services that occur during the above-referenced summer months as long as it includes a work experience component

e The employment of youth participants in a youth program must not occur at worksites where

1 A participants employment would unfavorably impact current employees (a youth participant would displace all or a portion of a current employees hours including overtime wages employment benefits or promotional opportunities)

2 A participants employment would impair existing contracts for services or collective bargaining agreements

3 A participants employment would replace the work of employees who have experienced layoffs

4 An employer has terminated a regular employee or otherwise reduced its workforce with the intention of replacing them with participants subsidized with these funds or

f All youth summer employment opportunities must have a worksite agreement

1 Each worksite agreement must be signed by the grantee and contractor and maintained by the LWIA

2 Each worksite agreement must contain at a minimum the following items for each worksite included in the agreement

bull Worksite contact and mailing information

bull Detailed information on the worksite jobtraining information such as location working days and hours activities job titles and number of positions available under each

bull Worksite supervision information

bull A detailed set of mutual terms conditions promises and payments that the grantee and contractor have agreed upon and

bull A listing of participants for each worksite along with their projected start and end date

g LWIAs must ensure worksites for youth that adhere to current workplace safety guidelines

h LWIAS must ensure worksites for youth adhere to applicable federalstate wage labor and workers compensation laws

For information and resources on safety and child labor laws consult httpwwwyouthrulesdolgovabouthtm httpazedgovcteguidesrtf17ArizonaChildLaborLawsPG120-124RTFrtf httpwwwoshagovteens




i Participants who are hired into a supervisory position must have a background check conducted prior to being allowed to perform any supervisory activities ARS sect 46-141(A) requires that all individuals (including subcontractors) working with youth under age 18 be fingerprinted Class One and Class Two Fingerprint Clearance Cards are issued for three years If an applicant or employee has a card the employer should verify to see that it is valid If it is a copy of the front and back of the card should be placed in the employeersquos personnel file When the card expires fingerprinting would need to be completed again to be in compliance with the ARS

j LWIAs may continue to include the work experience component as part of youth activities outside the allowable summer employment period

1 All work experience requirements outlined above in f ndash j apply and

2 Since the state received a 6 month waiver for out-of-school youth ages 18-24 who participate in work experience only that occurs outside the summer months (October ndash March) these youth will not be included in WIA formula performance measures

B Youth Program Design Requirements

To facilitate implementation of a youth employment program flexibility in program design is critical The design of the LWIArsquos youth program must identify the following elements

1 All youth programs must include the following design elements

a A listing of worksites kept on file by the LWIA

b Worksite agreements with only employers that are committed to helping youth receive the experience and training that is required to meet the work readiness goals

c Worksite plans that detail each of the worksites to be included in a local areas youth program

d Supportive services and needs-related payments described in WIA section 134(e)(2) and (3) are made available to support the employment and training needs of these priority populations The local plan must include policy on the provision of supportive service

e Determination of which of the 10 youth program elements they will make available with ARRA funds (LWIAs have flexibility to determine which of the ten elements they want to focus on with ARRA funds)

f Provision or an objective assessment and Individual Service Strategy (ISS) for each youth participant

1 A comprehensive objective assessment of each youth participant including a review of

the academic and occupational skill levels as well as the service needs of each youth must be provided

2 An ISS must be developed for each youth participant that identifies the following

bull Age appropriate activities and work readiness goals

bull Meaningful work experience and

bull An effort to match worksites with participants interests and goals




g Incorporation of ldquogreenrdquo job work experiences whenever possible that equips young people with appropriate ldquogreenrdquo knowledge

h Connections with local organized labor which may include registered apprenticeship programs through a ldquopre-apprenticeshiprdquo training program

i Integration of work-based and classroom-based learning activities and

j Development of strategies to engage the olderout-of-school youth with the following considerations

1 Work experiences and other appropriate activities

2 Training opportunities and reconnecting to academic opportunities

3 Transitional job models

4 Co-enrollment in adult training services with

bull A focused effort toward serving youth most in need and

bull A determination of what follow-up services to provide when it is deemed appropriate for the participants

2 A determination of what follow-up services to provide when it is deemed appropriate for

the participants In addition to youth program design elements expanded summer youth programs must also include the following design elements

a Summer employment opportunities and work experiences must

1 Require that all participants register on Arizona Virtual OneStop (VOS) and

2 Incorporate the use of VOS to conduct the following work readiness activities

bull Job and career search

bull Resume writing and

bull Interview skills

b Exceptions to the comprehensive assessment and ISS requirements found above for summer only programs include

1 A full objective assessment and comprehensive ISS as specified in the WIA regulations

is not required

2 LWIAs have the flexibility to determine the appropriate type of assessment and ISS

3 LWIAs have the flexibility to determine what if any academic needs should be addressed and

4 LWIAs are not required to assess basic skills level for out-of-school youth since the basic skills portion of the skill attainment rate and the literacynumeracy gains measure are not used for summer only youth participants

Note When determining the appropriate assessment and ISS for summer only youth the LWIA must keep in mind that any youth who are not summer only will be required to meet all requirements above including the performance requirements Thus some LWIAs may choose to do a full assessment for all youth entering summer programs as a precaution against potential performance failure if those youth extend beyond the summer months




c LWIAs must establish a methodology for determining work readiness skills upon beginning and completing the summer work experience in order to determine whether a measurable increase has occurred

d LWIAs must provide 12-month follow-up services to all participants

1 An exception to this is for youth participants that are enrolled in summer only employment with a work experience component

2 Local areas have the flexibility to determine if the 12 month follow-up will be required for youth with a work experience component served with ARRA funds during the summer only months (May 1 through September 30) and

3 Local areas should provide follow-up services when deemed appropriate for such individuals

C Expenditure of Funds

1 LWIAs will have until the end of PY 2010 (June 30 2011) to expend WIA Youth ARRA funds

2 The following considerations must be made when expending ARRA funds

a As specified in the state funding agreement for ARRA funds costs associated with the ARRA are allowable effective the date of the passage of the ARRA February 17 2009 Therefore costs associated with the planning and implementation of youth programs are allowable if incurred after that date

b LWIAs should balance the need to expend the funds quickly in order to stimulate the economy while ensuring that quality programs are in place for youth served with ARRA funds

c LWIAs should expend significant ARRA funds in the summer of 2009 so long as they have the necessary infrastructure in place to quickly implement programming for youth served with the ARRA funds

D Monitoring of the Youth Programs

As a result of the strong requirement to provide the programs and services funded with ARRA funds with full transparency and accountability all LWIAs will be required to develop and administer an effective monitoring plan for its youth program The monitoring program should include the following

1 A documented monitoring tool that will provide the local monitors with the required information

for which they should be verifying

2 Local areas should conduct regular monitoring visits to each worksite during the summer employment period of May 1 through September 30 a An initial monitoring visit should occur within the first month of the start of a project

b A final monitoring visit should occur within the last month of the end of a project

3 Monitoring visits for worksites other than summer employment only should be of a frequency that ensures all of the requirements listed below have been adequately addressed at each worksite

4 Regular monitoring visits should ensure

a Worksites meet the description and are operated in accordance with the agreed worksite plans




b Reasonable working conditions (including health and safety standards established under State and Federal laws) are being provided

c All applicable State and Federal fair labor standards laws and regulations (especially those that specifically pertain to youth) are being met

d The work experience has meaningful and adequate supervision (with provisions made for supervision when the regular supervisor may not be available)

e Orientation has been provided to both youth participants and supervisors (as soon as possible at the beginning of the program)

f The work experience is achieving the goals for which it was designed (possibly with documented learning experiences)

g Payments to participants are being made

bull Promptly as outlined in the worksite agreement

bull With normal withholding of taxes applicable to similarly situated employees and

bull At the same level as wages for work experience as those of a regular employee having an employeeemployer relationship with the employer

5 Basic work readiness skills are verified including (but not limited to) the participantrsquos ability to

a Begin and end their work day at the appropriate time

b Understand and follow supervisor requests and

c Plan implement complete and evaluate a valuable real-life project

6 Cooperation during routine monitoring visits conducted by DES Field Operations Unit ACTION REQUIRED All LWIAs shall review this guidance and take appropriate action Please distribute to appropriate staff If you have any questions please contact Kim Rodriguez WIA Policy and Training Supervisor at (602) 542-3957 or via email at krodriguezazdesgov Sincerely

Carolyn Ufford


RESOURCES (SERVICE PROVIDERS)

Goodwill of Central Arizona Inc 417 North 16th Street Phoenix AZ 85006-3710 (602) 254-2222

Arizona Call-A-Teen Youth Resources649 North 6th Avenue Phoenix AZ 85003-1530 (602) 252-6721 (602) 252-2952 ndash Fax (Youth Offender)

Child amp Family Resources 700 West Campbell Avenue Phoenix AZ 85013-2690 (602) 234-3941 (Pregnant Parenting) Tumbleweed 950 W Indian School Rd Phoenix AZ 85013 (602) 264-6035 (Homeless) Southwest Institute for Families and Children with Special Needs 5111 North Scottsdale Road 105 Scottsdale Arizona 85250 (480) 222-8800 Jewish Family amp Childrenrsquos Service 4220 N 20th Avenue Phoenix AZ 85015 (602) 279-0084 (602) 274-3452 - Fax (Foster Care)

Arizona Call-A-Teen Youth Resources 649 North 6th Avenue Phoenix AZ 85003-1530 (602) 252-6721 (602) 252-2952 ndash Fax YMCA 350 N 1st Avenue Phoenix AZ 85003 (602) 252-2963 (602) 252-4469 ndash Fax

HomeBase Youth Services 931 E Devonshire Avenue Phoenix AZ 85014 (602) 263-7773 (602) 263-5498-Fax

Valley of the Sun United Way (ASPIRE) Collaborative

Arizona Womens Education and Employment (AWEE) 640 North First Avenue Phoenix Arizona 85003 (602) 223-4333 Chicanos por la Causa (CPLC) 3150 North 35th Avenue Suite 5 Phoenix AZ 85017-5264 (602) 269-6485 Friendly House 802 S 1st Avenue Phoenix AZ 85003 (602) 257-1870 Jobs for Arizonas Graduates 395 North Hayden Suite 160 Scottsdale AZ 85257 (480) 441-1807

Subcontracted through YMCA Subcontracted through Valley of the Sun United Way ASPIRE Collaboration Subcontracted through Goodwill of Central Arizona






































and data






































divergent interests









school projects








































society















































Family Size



___________________________ ________________ _________________________ ________________

___________________________ ________________ _________________________ ________________

___________________________ ________________ _________________________ ________________

___________________________ ________________ _________________________ ________________

___________________________ ________________ _________________________ ________________












Date Site

Annualized Income

X2 X2

X 2 X 2



Position


Signature


Relationship to You




Income Source

Excluded

Agency

Nepotism

Name


X 2

INCOME WORKSHEET

X 2

X 2X 2



X 2

X 2


__________

X 2

Family Members Name

Yes Yes NoNo

Yes No


Average Pay Method

Year-To-Date Method


Youth Participation






Address Barriers







Career Exploration



Review ISS






Exit Program



Exit Program

Review ISS

Work Experience


Internships











effect)












131















List A








DHS






132



List C







OTHER





133








on Change 1)








134
















135



















136

















Revised 22708 1
















Revised 22708 2



CURRENT JOB SKILLS





Revised 22708 3




Prov

ided

Ref

erre


Need(s) Individual




isk

Acc

epta

ble


Prov

ided

Ref

erre


Minimize Risk(s)


Yes No

Yes No

Yes No




Revised 22708 4





Date Goal Met


Revised 22708 5



Started (VOS)


(VOS) Actual

End Date (VOS)



Revised 22708 6








WIA Program




Copy to Participant

File






Date Started (VOS)


(VOS)

Actual End Date

(VOS)



Copy to Participant

File



















WIA






SOC SEC NO

REGISTRATION DATE

TRAINING SITE


IN NEED OF TRAINING

SKILL ATTAINED

GOAL

NAME OF

ASSESSMENT

(1) PROFICIENCY

REQUIREMENT

PRE-TEST

SCORE



POST-TEST

SCORE

DATE GOAL

ACHIEVED Yes No 1

2

3

4

5

6

7

8





GOAL NO ATTAINED


LEVEL ATTAINED








IN NEED OF TRAINING

(4) SKILL

ATTAINED

SKILL

NAME OF ASSESSMENT

(2)


PRE-TEST SCORE


(3)

TRAINING PROVIDED

POST-TEST SCORE

DATE GOAL


Decisions


3 Preparing Resumes










13

14










SOC SEC NO

REGISTRATION DATE


Classroom On-Site

IN NEED OF TRAINING

SKILL ATTAINED

GOAL

NAME OF

ASSESSMENT

(2 ) PROFICIENCY

REQUIREMENT

PRE-TEST

SCORE



POST-TEST

SCORE

DATE GOAL

ACHIEVED Yes No




GOALS ATTAINED Y N








































































GOALS


POST-ASSESSMENT


YES NO NA


YES NO NA

3 ESOL

YES NO NA












COMMENTS



Assessment (OAS)






Certificate


Name

SS

Address

Phone

City

State

Zip Code




Phone

City

State

Zip Code


Phone

City

State

Zip Code


Phone

City

State

Zip Code




In School

Out of School

DATE STAMP HERE





Yes No









(Youth)


















SIGNATURES






AGENCY CALCULATIONS


In-School Youth

Out of School Youth

Older Youth



Work Schedule


From

To

Lunch Hour From

Lunch Hour To

TOTAL HOURS


Notes___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

In School

Out of School

WIA

ARRA















Attempt Date Phone

Email

DATE STAMP HERE




Contracts Address




TOTAL 000 $725 012 $000


Last 4 SSN


Participant Name

Description

City Use Only


In-School

Out-of-School




Date

Scheduled Time IN

Scheduled Time OUT

Actual Time IN

Lunch Break OUT

Lunch Break IN

Actual Time OUT

Regular Hours

M

Tu

W

Th

F

Sa

S




EVALUATION KEY










Date

Scheduled Time IN

Scheduled Time OUT

Actual Time IN

Actual Time OUT

Regular Hours

M

Tu

W

Th

F

Sa

S














Yes No











AGENCY _________________________________________________________________________________________________________________________________________________________

ADDRESS ___________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________












182-279D Rev 1005

Tuition $

Registration $

Books $

Supplies $

Other Costs $

Total Gross Cost $


TOTAL ADJ COST $ $




No

In School

Out of School

WIA

ARRA












Attempt Date Phone

Email

DATE STAMP HERE

OTA Issued Date


IssuingStaff Member



Agency Name

109







30227227

60226714

14076314

$74684$07

$53057











4 1










8800760072234100250020001400133212501100

700

Company Employment


1990 2000

Thousands

0

Employment Growth

50

100

150

82519

140763


71 Growth 1990-2000




Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base



2 3


Extremely Critical


Very Critical


Critical












280904500396076203060

649062606830

1167083901710

10640237904450

76033403560








298202650118095 17169 10567 101079951 8642372727641025

936563552221123

140763

1339934

13773 1

7523685

1057842

-3818880

35671

$39995$38430$43547$53356 $58136 $68608$38829 $75962

$236418$64988$35499$42735$37317$56912$36612$40941$53057

749932454

2572 859

16651169

58946229868

18748

135566

10249

Employment2000

Employment Growth

1990-2000

Average Wages 2000













$640723322$244198808$227568596$211707040$122028916$116474656$68229543$60352191

$59260842$53667781$51785190

$49649890$48163713$45428534$39686407

$2038925429






Source of Receipts


Percent of Total31412011210460573330

292625

24242219

1000

Occupations







148820

5112382654745

57$26222

$27$47898














Greater Phoenix

4 1










172809300430018001200

850530313300300270

Company Employment


1990 2000

Thousands

40

Employment Growth

44

48

52

56

45859

54745


19 Growth 1990-2000






Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base


Glendale Airport



Mesa-Falcon Field

Scottsdale Airport

Luke AFB


Chandler Airport

Buckeye Airport


2 3


Extremely Critical


Very Critical


Critical










3940328066703620488024802580

21430

780230380

51003300

1910450









1639282166226576750354059307922641688

653543340333107403

54745

41-1428

497-34-16433325

4832

3472

5250122-7319

$43466$61576$52734$31233$65308$55302$32237$36159$36856$40046$73342$45363$31663$46652$43297$9658

$47898

44387046121380

3761994019

35131

968

Employment2000

Employment Growth

1990-2000

Average Wages 2000













242122

29224

-4-7

-33-72-79

485240

2920389716145

1850130855035

353

1383

17139

4

121561211

Employment Growth

1990-2000Employment







Establishments2000

Supplier Industries


11490104018500824982085350510248504300



Regional Airports





2 3


Extremely Critical


Very Critical


Critical










11036204880

26015020

26070

300171310

5700

178020020

379051001440









27391712

8567956314393752742071851709673726456433

8790

5914415981

3145010019147

-49208-4843383

-47237

270059NA

83

$58253$39179$57588$52488$49150$33334$46890$52116$54405$43463$38693$46954$57292$50648$30982$23033$41430$20215$49886

51813067136

256

59722098658331

959

Employment2000

Employment Growth

1990-2000

Average Wages 2000











8519

300

19135

27004170

20836

37271008

4

4284358556

4818767185

14909

462253

261103

1231020

897

Employment Growth

1990-2000Employment

2000Industries






Establishments2000

Supplier Industries








88871

862037118790

92$4384952

$4572$49886












Greater Phoenix

4 1










26029950783405400300240205200200

Company Employment


1990 2000

Thousands

0

Employment Growth

4

8

12

4816

8790


83 Growth 1990-2000




(Tempe)

Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base







253298

5822072260158

109$41773

$76$69439














4 1










10000100003000145213001200

900900842800800750650

Company Employment


1990 2000

Thousands

0

Employment Growth

25

50

75

5003060158


20 Growth 1990-2000




Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base


2 3


Extremely Critical


Very Critical


Critical













7400

36204880379018704840

171310

379017808150

92051001440








3208815272411619061599142513721110

419417150838266291284

60158

16597016

-6117114-5

12458

-7900

-85-70300

020

$85707$51003$37663$69091$60674$63135$59401$34601$50074$47107$20416$46111$37849$36551$15238$44723$58158$33906$69439

59298393

287

3227181567114231

551

Employment2000

Employment Growth

1990-2000

Average Wages 2000











2700300177135124122105411615-5

-28-67

Employment Growth

1990-2000Industries






Supplier Industries


2000568

1023585419111713

481832088

8431110

332973

Establishments2000

33

1910187

141235937271411


2 3



Extremely Critical


Very Critical


Critical













5003470

394107400394032801540958066701120278

1590

25006520

270









625448524179412821102102198618411196

45229100

111242311124220224261

1187142753197

$82750$40983$60845$76944$66275$54797$45076$64818$44447$38723$62639

70213857389216215730

208946

2962

Employment2000

Employment Growth

1990-2000

Average Wages 2000













$41671691$38101365$30056413$27559362$10302743

$9239155$8969605$8135033

$7722921$7541704$7260145$5121733$4470253

$3625158$2604859

$212382140

19617914213049

444238

3636342421

1712

100







Percent of Total

Source of Receipts







2260702

4211184829100

98$18227949

$6154$62639











Greater Phoenix

4 1










1900600+

483332150114

100+89836766

Company Employment


1990 2000

Thousands

0

Employment Growth

8

16

32

9796

29100


197 Growth

1990-2000



24

Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base


Eligibility Section


Emergency Sheet







Income Verification








Comments

Exit










Activity Records



Case Closure


Comments

Exit





Assessment Section











Credential

Comments

Exit








Support Activities


Copies of Check

Comments

Exit









Attendance (All)

Comments

Exit









Letters Emails Etc


Comments

Exit














Yes No Na Homeless

Yes No Na Runaway

Yes No Na Offender









PROGRAM ACTIVITY







CASE NOTES






PROGRAM OUTCOMES







Customer Group


Occupation Code

RequiredProv Type

DescServiceActivity


ALL 001



Youth 400




Youth 407



Youth 410



Youth 411






Youth 414








Youth 418








Customer Group


Occupation Code

RequiredProv Type

DescServiceActivity


Youth 428



Youth 480




Youth 482




Youth 484













1

Name of Report


Active Enrollment

(Case

Management Report)








Total Participants

(Case

Management Report)








2

Name of Report








Total Exiters

(Case Management

Report)








3

Name of Report


Soft Exit

(Case Management

Report)





Manage Follow-ups

and Surveys










4

Name of Report


Youth Goals

(Case Management

Report






5

Name of Report


Projected End Dates

(Case

Management Report)



















1 2 3 4 5 6 7 8 9 10










182-283D182-283D





1 2 3 4 5 6 7 8 9 10





personal


servicios






1 2 3 4 5 6 7 8 9 10









182-284D182-284D




Revised 111207











Education



participation







other point















Yes No



Yes No





Yes No



Yes No







Retention




Employed








Employed

Credential






Yes No




Yes No







Yes No




Yes No Employed

Yes No


Yes No


Yes No Employed

Yes No








Education Training


Apprenticeships


Retention












- 4 -











- 5 -










- 6 -















- 7 -















- 8 -












Revised 6908


Task


Start Date

End Date (Timely)





Supervisor 070108











070108

Ongoing 95






Revised 6908

Task


Start Date

End Date (Timely)






070108


95



Supervisor 070108











Revised 6908

Task


Start Date

End Date (Timely)



Supervisor 070108

Ongoing 95



Supervisor 070108



070108







Supervisor 070108



Supervisor 070108

As required

Record of this task



070108

Twice per year





I NEW REGISTRATIONS




action


review


Goal





action


review


Goal

III EXITS




action


review


Goal








I NEW REGISTRATIONS



corrective action


first review


Common Goal




corrective action


first review


Common Goal

III EXITS



action


review


Goal

Comments

Submitted by Date



I NEW REGISTRATIONS



action


review


Goal

25

10

60 (1525)

95




action


review


Goal

25 5

80

85

III EXITS



action


review


Goal

10 1

90

95











For example 5 120

= 041 or 4
















Quarterly Reports













Answered

A B C D E F


Movie Theatre





Answered

A B C D E F


Movie Theatre




not Answered

A B C D E F


Movie Theatre






























school andor


















-C-















Community-Based












-D-

























documents

-E-

































-F-























-G-









person












-I-







-J-










-L-





















































-N-













-0-

















-P-











during the program









-Q-



-R-












-S-





















-T-






-U-






-V-






-W-






-Y-





09-001




BACKGROUND












FAMILY SIZE

METRO AREA

70 LLSIL

METRO AREA

100 LLSIL

METRO AREA



METRO AREA

SELF-SUFFICIENCY


450 LLSIL

METRO AREA

1

$10830

$13200

$59400

$59400

2

$15142

$21632

$97344

$97344

3

$20790

$29700

$133650

$133650

4

$25665

$36664

$164988

$164988

5

$30285

$43264

$194688

$194688

6

$35422

$50603

$227714

$227714

7

$40559

$57942

$260739

$260739

8

$45696

$65281

$293765

$293765

Additional Per

Persongt8

$5137

$7339

$33026


7102009





Neal Young Director









Choose Yes here










Sincerely




07012009



_____________________________________________________________________________________________




Neal Young Director





_____________________________________________________________________________________________







_____________________________________________________________________________________________







_____________________________________________________________________________________________







Sincerely

Carolyn Ufford












(5) RUNAWAY


(6) OFFENDER




(8) SUBSTANCE ABUSE


(9) FAMILY SIZE
















Number in Family




DATE OF DISLOCATION








































q Self Attestation





















































































































SUPPLEMENTAL DATA













Neal Young Director


































































































is not required













































Carolyn Ufford







































and data






































divergent interests









school projects








































society















































Family Size



___________________________ ________________ _________________________ ________________

___________________________ ________________ _________________________ ________________

___________________________ ________________ _________________________ ________________

___________________________ ________________ _________________________ ________________

___________________________ ________________ _________________________ ________________












Date Site

Annualized Income

X2 X2

X 2 X 2



Position


Signature


Relationship to You




Income Source

Excluded

Agency

Nepotism

Name


X 2

INCOME WORKSHEET

X 2

X 2X 2



X 2

X 2


__________

X 2

Family Members Name

Yes Yes NoNo

Yes No


Average Pay Method

Year-To-Date Method


Youth Participation






Address Barriers







Career Exploration



Review ISS






Exit Program



Exit Program

Review ISS

Work Experience


Internships











effect)












131















List A








DHS






132



List C







OTHER





133








on Change 1)








134
















135



















136

















Revised 22708 1
















Revised 22708 2



CURRENT JOB SKILLS





Revised 22708 3




Prov

ided

Ref

erre


Need(s) Individual




isk

Acc

epta

ble


Prov

ided

Ref

erre


Minimize Risk(s)


Yes No

Yes No

Yes No




Revised 22708 4





Date Goal Met


Revised 22708 5



Started (VOS)


(VOS) Actual

End Date (VOS)



Revised 22708 6








WIA Program




Copy to Participant

File






Date Started (VOS)


(VOS)

Actual End Date

(VOS)



Copy to Participant

File



















WIA






SOC SEC NO

REGISTRATION DATE

TRAINING SITE


IN NEED OF TRAINING

SKILL ATTAINED

GOAL

NAME OF

ASSESSMENT

(1) PROFICIENCY

REQUIREMENT

PRE-TEST

SCORE



POST-TEST

SCORE

DATE GOAL

ACHIEVED Yes No 1

2

3

4

5

6

7

8





GOAL NO ATTAINED


LEVEL ATTAINED








IN NEED OF TRAINING

(4) SKILL

ATTAINED

SKILL

NAME OF ASSESSMENT

(2)


PRE-TEST SCORE


(3)

TRAINING PROVIDED

POST-TEST SCORE

DATE GOAL


Decisions


3 Preparing Resumes










13

14










SOC SEC NO

REGISTRATION DATE


Classroom On-Site

IN NEED OF TRAINING

SKILL ATTAINED

GOAL

NAME OF

ASSESSMENT

(2 ) PROFICIENCY

REQUIREMENT

PRE-TEST

SCORE



POST-TEST

SCORE

DATE GOAL

ACHIEVED Yes No




GOALS ATTAINED Y N








































































GOALS


POST-ASSESSMENT


YES NO NA


YES NO NA

3 ESOL

YES NO NA












COMMENTS



Assessment (OAS)






Certificate


Name

SS

Address

Phone

City

State

Zip Code




Phone

City

State

Zip Code


Phone

City

State

Zip Code


Phone

City

State

Zip Code




In School

Out of School

DATE STAMP HERE





Yes No









(Youth)


















SIGNATURES






AGENCY CALCULATIONS


In-School Youth

Out of School Youth

Older Youth



Work Schedule


From

To

Lunch Hour From

Lunch Hour To

TOTAL HOURS


Notes___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

In School

Out of School

WIA

ARRA















Attempt Date Phone

Email

DATE STAMP HERE




Contracts Address




TOTAL 000 $725 012 $000


Last 4 SSN


Participant Name

Description

City Use Only


In-School

Out-of-School




Date

Scheduled Time IN

Scheduled Time OUT

Actual Time IN

Lunch Break OUT

Lunch Break IN

Actual Time OUT

Regular Hours

M

Tu

W

Th

F

Sa

S




EVALUATION KEY










Date

Scheduled Time IN

Scheduled Time OUT

Actual Time IN

Actual Time OUT

Regular Hours

M

Tu

W

Th

F

Sa

S














Yes No











AGENCY _________________________________________________________________________________________________________________________________________________________

ADDRESS ___________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________












182-279D Rev 1005

Tuition $

Registration $

Books $

Supplies $

Other Costs $

Total Gross Cost $


TOTAL ADJ COST $ $




No

In School

Out of School

WIA

ARRA












Attempt Date Phone

Email

DATE STAMP HERE

OTA Issued Date


IssuingStaff Member



Agency Name

109







30227227

60226714

14076314

$74684$07

$53057











4 1










8800760072234100250020001400133212501100

700

Company Employment


1990 2000

Thousands

0

Employment Growth

50

100

150

82519

140763


71 Growth 1990-2000




Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base



2 3


Extremely Critical


Very Critical


Critical












280904500396076203060

649062606830

1167083901710

10640237904450

76033403560








298202650118095 17169 10567 101079951 8642372727641025

936563552221123

140763

1339934

13773 1

7523685

1057842

-3818880

35671

$39995$38430$43547$53356 $58136 $68608$38829 $75962

$236418$64988$35499$42735$37317$56912$36612$40941$53057

749932454

2572 859

16651169

58946229868

18748

135566

10249

Employment2000

Employment Growth

1990-2000

Average Wages 2000













$640723322$244198808$227568596$211707040$122028916$116474656$68229543$60352191

$59260842$53667781$51785190

$49649890$48163713$45428534$39686407

$2038925429






Source of Receipts


Percent of Total31412011210460573330

292625

24242219

1000

Occupations







148820

5112382654745

57$26222

$27$47898














Greater Phoenix

4 1










172809300430018001200

850530313300300270

Company Employment


1990 2000

Thousands

40

Employment Growth

44

48

52

56

45859

54745


19 Growth 1990-2000






Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base


Glendale Airport



Mesa-Falcon Field

Scottsdale Airport

Luke AFB


Chandler Airport

Buckeye Airport


2 3


Extremely Critical


Very Critical


Critical










3940328066703620488024802580

21430

780230380

51003300

1910450









1639282166226576750354059307922641688

653543340333107403

54745

41-1428

497-34-16433325

4832

3472

5250122-7319

$43466$61576$52734$31233$65308$55302$32237$36159$36856$40046$73342$45363$31663$46652$43297$9658

$47898

44387046121380

3761994019

35131

968

Employment2000

Employment Growth

1990-2000

Average Wages 2000













242122

29224

-4-7

-33-72-79

485240

2920389716145

1850130855035

353

1383

17139

4

121561211

Employment Growth

1990-2000Employment







Establishments2000

Supplier Industries


11490104018500824982085350510248504300



Regional Airports





2 3


Extremely Critical


Very Critical


Critical










11036204880

26015020

26070

300171310

5700

178020020

379051001440









27391712

8567956314393752742071851709673726456433

8790

5914415981

3145010019147

-49208-4843383

-47237

270059NA

83

$58253$39179$57588$52488$49150$33334$46890$52116$54405$43463$38693$46954$57292$50648$30982$23033$41430$20215$49886

51813067136

256

59722098658331

959

Employment2000

Employment Growth

1990-2000

Average Wages 2000











8519

300

19135

27004170

20836

37271008

4

4284358556

4818767185

14909

462253

261103

1231020

897

Employment Growth

1990-2000Employment

2000Industries






Establishments2000

Supplier Industries








88871

862037118790

92$4384952

$4572$49886












Greater Phoenix

4 1










26029950783405400300240205200200

Company Employment


1990 2000

Thousands

0

Employment Growth

4

8

12

4816

8790


83 Growth 1990-2000




(Tempe)

Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base







253298

5822072260158

109$41773

$76$69439














4 1










10000100003000145213001200

900900842800800750650

Company Employment


1990 2000

Thousands

0

Employment Growth

25

50

75

5003060158


20 Growth 1990-2000




Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base


2 3


Extremely Critical


Very Critical


Critical













7400

36204880379018704840

171310

379017808150

92051001440








3208815272411619061599142513721110

419417150838266291284

60158

16597016

-6117114-5

12458

-7900

-85-70300

020

$85707$51003$37663$69091$60674$63135$59401$34601$50074$47107$20416$46111$37849$36551$15238$44723$58158$33906$69439

59298393

287

3227181567114231

551

Employment2000

Employment Growth

1990-2000

Average Wages 2000











2700300177135124122105411615-5

-28-67

Employment Growth

1990-2000Industries






Supplier Industries


2000568

1023585419111713

481832088

8431110

332973

Establishments2000

33

1910187

141235937271411


2 3



Extremely Critical


Very Critical


Critical













5003470

394107400394032801540958066701120278

1590

25006520

270









625448524179412821102102198618411196

45229100

111242311124220224261

1187142753197

$82750$40983$60845$76944$66275$54797$45076$64818$44447$38723$62639

70213857389216215730

208946

2962

Employment2000

Employment Growth

1990-2000

Average Wages 2000













$41671691$38101365$30056413$27559362$10302743

$9239155$8969605$8135033

$7722921$7541704$7260145$5121733$4470253

$3625158$2604859

$212382140

19617914213049

444238

3636342421

1712

100







Percent of Total

Source of Receipts







2260702

4211184829100

98$18227949

$6154$62639











Greater Phoenix

4 1










1900600+

483332150114

100+89836766

Company Employment


1990 2000

Thousands

0

Employment Growth

8

16

32

9796

29100


197 Growth

1990-2000



24

Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base


Eligibility Section


Emergency Sheet







Income Verification








Comments

Exit










Activity Records



Case Closure


Comments

Exit





Assessment Section











Credential

Comments

Exit








Support Activities


Copies of Check

Comments

Exit









Attendance (All)

Comments

Exit









Letters Emails Etc


Comments

Exit














Yes No Na Homeless

Yes No Na Runaway

Yes No Na Offender









PROGRAM ACTIVITY







CASE NOTES






PROGRAM OUTCOMES







Customer Group


Occupation Code

RequiredProv Type

DescServiceActivity


ALL 001



Youth 400




Youth 407



Youth 410



Youth 411






Youth 414








Youth 418








Customer Group


Occupation Code

RequiredProv Type

DescServiceActivity


Youth 428



Youth 480




Youth 482




Youth 484













1

Name of Report


Active Enrollment

(Case

Management Report)








Total Participants

(Case

Management Report)








2

Name of Report








Total Exiters

(Case Management

Report)








3

Name of Report


Soft Exit

(Case Management

Report)





Manage Follow-ups

and Surveys










4

Name of Report


Youth Goals

(Case Management

Report






5

Name of Report


Projected End Dates

(Case

Management Report)



















1 2 3 4 5 6 7 8 9 10










182-283D182-283D





1 2 3 4 5 6 7 8 9 10





personal


servicios






1 2 3 4 5 6 7 8 9 10









182-284D182-284D




Revised 111207











Education



participation







other point















Yes No



Yes No





Yes No



Yes No







Retention




Employed








Employed

Credential






Yes No




Yes No







Yes No




Yes No Employed

Yes No


Yes No


Yes No Employed

Yes No








Education Training


Apprenticeships


Retention












- 4 -











- 5 -










- 6 -















- 7 -















- 8 -












Revised 6908


Task


Start Date

End Date (Timely)





Supervisor 070108











070108

Ongoing 95






Revised 6908

Task


Start Date

End Date (Timely)






070108


95



Supervisor 070108











Revised 6908

Task


Start Date

End Date (Timely)



Supervisor 070108

Ongoing 95



Supervisor 070108



070108







Supervisor 070108



Supervisor 070108

As required

Record of this task



070108

Twice per year





I NEW REGISTRATIONS




action


review


Goal





action


review


Goal

III EXITS




action


review


Goal








I NEW REGISTRATIONS



corrective action


first review


Common Goal




corrective action


first review


Common Goal

III EXITS



action


review


Goal

Comments

Submitted by Date



I NEW REGISTRATIONS



action


review


Goal

25

10

60 (1525)

95




action


review


Goal

25 5

80

85

III EXITS



action


review


Goal

10 1

90

95











For example 5 120

= 041 or 4
















Quarterly Reports













Answered

A B C D E F


Movie Theatre





Answered

A B C D E F


Movie Theatre




not Answered

A B C D E F


Movie Theatre






























school andor


















-C-















Community-Based












-D-

























documents

-E-

































-F-























-G-









person












-I-







-J-










-L-





















































-N-













-0-

















-P-











during the program









-Q-



-R-












-S-





















-T-






-U-






-V-






-W-






-Y-





09-001




BACKGROUND












FAMILY SIZE

METRO AREA

70 LLSIL

METRO AREA

100 LLSIL

METRO AREA



METRO AREA

SELF-SUFFICIENCY


450 LLSIL

METRO AREA

1

$10830

$13200

$59400

$59400

2

$15142

$21632

$97344

$97344

3

$20790

$29700

$133650

$133650

4

$25665

$36664

$164988

$164988

5

$30285

$43264

$194688

$194688

6

$35422

$50603

$227714

$227714

7

$40559

$57942

$260739

$260739

8

$45696

$65281

$293765

$293765

Additional Per

Persongt8

$5137

$7339

$33026


7102009





Neal Young Director









Choose Yes here










Sincerely




07012009



_____________________________________________________________________________________________




Neal Young Director





_____________________________________________________________________________________________







_____________________________________________________________________________________________







_____________________________________________________________________________________________







Sincerely

Carolyn Ufford












(5) RUNAWAY


(6) OFFENDER




(8) SUBSTANCE ABUSE


(9) FAMILY SIZE
















Number in Family




DATE OF DISLOCATION








































q Self Attestation





















































































































SUPPLEMENTAL DATA













Neal Young Director


































































































is not required













































Carolyn Ufford





































and data






































divergent interests









school projects








































society















































Family Size



___________________________ ________________ _________________________ ________________

___________________________ ________________ _________________________ ________________

___________________________ ________________ _________________________ ________________

___________________________ ________________ _________________________ ________________

___________________________ ________________ _________________________ ________________












Date Site

Annualized Income

X2 X2

X 2 X 2



Position


Signature


Relationship to You




Income Source

Excluded

Agency

Nepotism

Name


X 2

INCOME WORKSHEET

X 2

X 2X 2



X 2

X 2


__________

X 2

Family Members Name

Yes Yes NoNo

Yes No


Average Pay Method

Year-To-Date Method


Youth Participation






Address Barriers







Career Exploration



Review ISS






Exit Program



Exit Program

Review ISS

Work Experience


Internships











effect)












131















List A








DHS






132



List C







OTHER





133








on Change 1)








134
















135



















136

















Revised 22708 1
















Revised 22708 2



CURRENT JOB SKILLS





Revised 22708 3




Prov

ided

Ref

erre


Need(s) Individual




isk

Acc

epta

ble


Prov

ided

Ref

erre


Minimize Risk(s)


Yes No

Yes No

Yes No




Revised 22708 4





Date Goal Met


Revised 22708 5



Started (VOS)


(VOS) Actual

End Date (VOS)



Revised 22708 6








WIA Program




Copy to Participant

File






Date Started (VOS)


(VOS)

Actual End Date

(VOS)



Copy to Participant

File



















WIA






SOC SEC NO

REGISTRATION DATE

TRAINING SITE


IN NEED OF TRAINING

SKILL ATTAINED

GOAL

NAME OF

ASSESSMENT

(1) PROFICIENCY

REQUIREMENT

PRE-TEST

SCORE



POST-TEST

SCORE

DATE GOAL

ACHIEVED Yes No 1

2

3

4

5

6

7

8





GOAL NO ATTAINED


LEVEL ATTAINED








IN NEED OF TRAINING

(4) SKILL

ATTAINED

SKILL

NAME OF ASSESSMENT

(2)


PRE-TEST SCORE


(3)

TRAINING PROVIDED

POST-TEST SCORE

DATE GOAL


Decisions


3 Preparing Resumes










13

14










SOC SEC NO

REGISTRATION DATE


Classroom On-Site

IN NEED OF TRAINING

SKILL ATTAINED

GOAL

NAME OF

ASSESSMENT

(2 ) PROFICIENCY

REQUIREMENT

PRE-TEST

SCORE



POST-TEST

SCORE

DATE GOAL

ACHIEVED Yes No




GOALS ATTAINED Y N








































































GOALS


POST-ASSESSMENT


YES NO NA


YES NO NA

3 ESOL

YES NO NA












COMMENTS



Assessment (OAS)






Certificate


Name

SS

Address

Phone

City

State

Zip Code




Phone

City

State

Zip Code


Phone

City

State

Zip Code


Phone

City

State

Zip Code




In School

Out of School

DATE STAMP HERE





Yes No









(Youth)


















SIGNATURES






AGENCY CALCULATIONS


In-School Youth

Out of School Youth

Older Youth



Work Schedule


From

To

Lunch Hour From

Lunch Hour To

TOTAL HOURS


Notes___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

In School

Out of School

WIA

ARRA















Attempt Date Phone

Email

DATE STAMP HERE




Contracts Address




TOTAL 000 $725 012 $000


Last 4 SSN


Participant Name

Description

City Use Only


In-School

Out-of-School




Date

Scheduled Time IN

Scheduled Time OUT

Actual Time IN

Lunch Break OUT

Lunch Break IN

Actual Time OUT

Regular Hours

M

Tu

W

Th

F

Sa

S




EVALUATION KEY










Date

Scheduled Time IN

Scheduled Time OUT

Actual Time IN

Actual Time OUT

Regular Hours

M

Tu

W

Th

F

Sa

S














Yes No











AGENCY _________________________________________________________________________________________________________________________________________________________

ADDRESS ___________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________












182-279D Rev 1005

Tuition $

Registration $

Books $

Supplies $

Other Costs $

Total Gross Cost $


TOTAL ADJ COST $ $




No

In School

Out of School

WIA

ARRA












Attempt Date Phone

Email

DATE STAMP HERE

OTA Issued Date


IssuingStaff Member



Agency Name

109







30227227

60226714

14076314

$74684$07

$53057











4 1










8800760072234100250020001400133212501100

700

Company Employment


1990 2000

Thousands

0

Employment Growth

50

100

150

82519

140763


71 Growth 1990-2000




Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base



2 3


Extremely Critical


Very Critical


Critical












280904500396076203060

649062606830

1167083901710

10640237904450

76033403560








298202650118095 17169 10567 101079951 8642372727641025

936563552221123

140763

1339934

13773 1

7523685

1057842

-3818880

35671

$39995$38430$43547$53356 $58136 $68608$38829 $75962

$236418$64988$35499$42735$37317$56912$36612$40941$53057

749932454

2572 859

16651169

58946229868

18748

135566

10249

Employment2000

Employment Growth

1990-2000

Average Wages 2000













$640723322$244198808$227568596$211707040$122028916$116474656$68229543$60352191

$59260842$53667781$51785190

$49649890$48163713$45428534$39686407

$2038925429






Source of Receipts


Percent of Total31412011210460573330

292625

24242219

1000

Occupations







148820

5112382654745

57$26222

$27$47898














Greater Phoenix

4 1










172809300430018001200

850530313300300270

Company Employment


1990 2000

Thousands

40

Employment Growth

44

48

52

56

45859

54745


19 Growth 1990-2000






Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base


Glendale Airport



Mesa-Falcon Field

Scottsdale Airport

Luke AFB


Chandler Airport

Buckeye Airport


2 3


Extremely Critical


Very Critical


Critical










3940328066703620488024802580

21430

780230380

51003300

1910450









1639282166226576750354059307922641688

653543340333107403

54745

41-1428

497-34-16433325

4832

3472

5250122-7319

$43466$61576$52734$31233$65308$55302$32237$36159$36856$40046$73342$45363$31663$46652$43297$9658

$47898

44387046121380

3761994019

35131

968

Employment2000

Employment Growth

1990-2000

Average Wages 2000













242122

29224

-4-7

-33-72-79

485240

2920389716145

1850130855035

353

1383

17139

4

121561211

Employment Growth

1990-2000Employment







Establishments2000

Supplier Industries


11490104018500824982085350510248504300



Regional Airports





2 3


Extremely Critical


Very Critical


Critical










11036204880

26015020

26070

300171310

5700

178020020

379051001440









27391712

8567956314393752742071851709673726456433

8790

5914415981

3145010019147

-49208-4843383

-47237

270059NA

83

$58253$39179$57588$52488$49150$33334$46890$52116$54405$43463$38693$46954$57292$50648$30982$23033$41430$20215$49886

51813067136

256

59722098658331

959

Employment2000

Employment Growth

1990-2000

Average Wages 2000











8519

300

19135

27004170

20836

37271008

4

4284358556

4818767185

14909

462253

261103

1231020

897

Employment Growth

1990-2000Employment

2000Industries






Establishments2000

Supplier Industries








88871

862037118790

92$4384952

$4572$49886












Greater Phoenix

4 1










26029950783405400300240205200200

Company Employment


1990 2000

Thousands

0

Employment Growth

4

8

12

4816

8790


83 Growth 1990-2000




(Tempe)

Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base







253298

5822072260158

109$41773

$76$69439














4 1










10000100003000145213001200

900900842800800750650

Company Employment


1990 2000

Thousands

0

Employment Growth

25

50

75

5003060158


20 Growth 1990-2000




Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base


2 3


Extremely Critical


Very Critical


Critical













7400

36204880379018704840

171310

379017808150

92051001440








3208815272411619061599142513721110

419417150838266291284

60158

16597016

-6117114-5

12458

-7900

-85-70300

020

$85707$51003$37663$69091$60674$63135$59401$34601$50074$47107$20416$46111$37849$36551$15238$44723$58158$33906$69439

59298393

287

3227181567114231

551

Employment2000

Employment Growth

1990-2000

Average Wages 2000











2700300177135124122105411615-5

-28-67

Employment Growth

1990-2000Industries






Supplier Industries


2000568

1023585419111713

481832088

8431110

332973

Establishments2000

33

1910187

141235937271411


2 3



Extremely Critical


Very Critical


Critical













5003470

394107400394032801540958066701120278

1590

25006520

270









625448524179412821102102198618411196

45229100

111242311124220224261

1187142753197

$82750$40983$60845$76944$66275$54797$45076$64818$44447$38723$62639

70213857389216215730

208946

2962

Employment2000

Employment Growth

1990-2000

Average Wages 2000













$41671691$38101365$30056413$27559362$10302743

$9239155$8969605$8135033

$7722921$7541704$7260145$5121733$4470253

$3625158$2604859

$212382140

19617914213049

444238

3636342421

1712

100







Percent of Total

Source of Receipts







2260702

4211184829100

98$18227949

$6154$62639











Greater Phoenix

4 1










1900600+

483332150114

100+89836766

Company Employment


1990 2000

Thousands

0

Employment Growth

8

16

32

9796

29100


197 Growth

1990-2000



24

Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base


Eligibility Section


Emergency Sheet







Income Verification








Comments

Exit










Activity Records



Case Closure


Comments

Exit





Assessment Section











Credential

Comments

Exit








Support Activities


Copies of Check

Comments

Exit









Attendance (All)

Comments

Exit









Letters Emails Etc


Comments

Exit














Yes No Na Homeless

Yes No Na Runaway

Yes No Na Offender









PROGRAM ACTIVITY







CASE NOTES






PROGRAM OUTCOMES







Customer Group


Occupation Code

RequiredProv Type

DescServiceActivity


ALL 001



Youth 400




Youth 407



Youth 410



Youth 411






Youth 414








Youth 418








Customer Group


Occupation Code

RequiredProv Type

DescServiceActivity


Youth 428



Youth 480




Youth 482




Youth 484













1

Name of Report


Active Enrollment

(Case

Management Report)








Total Participants

(Case

Management Report)








2

Name of Report








Total Exiters

(Case Management

Report)








3

Name of Report


Soft Exit

(Case Management

Report)





Manage Follow-ups

and Surveys










4

Name of Report


Youth Goals

(Case Management

Report






5

Name of Report


Projected End Dates

(Case

Management Report)



















1 2 3 4 5 6 7 8 9 10










182-283D182-283D





1 2 3 4 5 6 7 8 9 10





personal


servicios






1 2 3 4 5 6 7 8 9 10









182-284D182-284D




Revised 111207











Education



participation







other point















Yes No



Yes No





Yes No



Yes No







Retention




Employed








Employed

Credential






Yes No




Yes No







Yes No




Yes No Employed

Yes No


Yes No


Yes No Employed

Yes No








Education Training


Apprenticeships


Retention












- 4 -











- 5 -










- 6 -















- 7 -















- 8 -












Revised 6908


Task


Start Date

End Date (Timely)





Supervisor 070108











070108

Ongoing 95






Revised 6908

Task


Start Date

End Date (Timely)






070108


95



Supervisor 070108











Revised 6908

Task


Start Date

End Date (Timely)



Supervisor 070108

Ongoing 95



Supervisor 070108



070108







Supervisor 070108



Supervisor 070108

As required

Record of this task



070108

Twice per year





I NEW REGISTRATIONS




action


review


Goal





action


review


Goal

III EXITS




action


review


Goal








I NEW REGISTRATIONS



corrective action


first review


Common Goal




corrective action


first review


Common Goal

III EXITS



action


review


Goal

Comments

Submitted by Date



I NEW REGISTRATIONS



action


review


Goal

25

10

60 (1525)

95




action


review


Goal

25 5

80

85

III EXITS



action


review


Goal

10 1

90

95











For example 5 120

= 041 or 4
















Quarterly Reports













Answered

A B C D E F


Movie Theatre





Answered

A B C D E F


Movie Theatre




not Answered

A B C D E F


Movie Theatre






























school andor


















-C-















Community-Based












-D-

























documents

-E-

































-F-























-G-









person












-I-







-J-










-L-





















































-N-













-0-

















-P-











during the program









-Q-



-R-












-S-





















-T-






-U-






-V-






-W-






-Y-





09-001




BACKGROUND












FAMILY SIZE

METRO AREA

70 LLSIL

METRO AREA

100 LLSIL

METRO AREA



METRO AREA

SELF-SUFFICIENCY


450 LLSIL

METRO AREA

1

$10830

$13200

$59400

$59400

2

$15142

$21632

$97344

$97344

3

$20790

$29700

$133650

$133650

4

$25665

$36664

$164988

$164988

5

$30285

$43264

$194688

$194688

6

$35422

$50603

$227714

$227714

7

$40559

$57942

$260739

$260739

8

$45696

$65281

$293765

$293765

Additional Per

Persongt8

$5137

$7339

$33026


7102009





Neal Young Director









Choose Yes here










Sincerely




07012009



_____________________________________________________________________________________________




Neal Young Director





_____________________________________________________________________________________________







_____________________________________________________________________________________________







_____________________________________________________________________________________________







Sincerely

Carolyn Ufford












(5) RUNAWAY


(6) OFFENDER




(8) SUBSTANCE ABUSE


(9) FAMILY SIZE
















Number in Family




DATE OF DISLOCATION








































q Self Attestation





















































































































SUPPLEMENTAL DATA













Neal Young Director


































































































is not required













































Carolyn Ufford




































and data






































divergent interests









school projects








































society















































Family Size



___________________________ ________________ _________________________ ________________

___________________________ ________________ _________________________ ________________

___________________________ ________________ _________________________ ________________

___________________________ ________________ _________________________ ________________

___________________________ ________________ _________________________ ________________












Date Site

Annualized Income

X2 X2

X 2 X 2



Position


Signature


Relationship to You




Income Source

Excluded

Agency

Nepotism

Name


X 2

INCOME WORKSHEET

X 2

X 2X 2



X 2

X 2


__________

X 2

Family Members Name

Yes Yes NoNo

Yes No


Average Pay Method

Year-To-Date Method


Youth Participation






Address Barriers







Career Exploration



Review ISS






Exit Program



Exit Program

Review ISS

Work Experience


Internships











effect)












131















List A








DHS






132



List C







OTHER





133








on Change 1)








134
















135



















136

















Revised 22708 1
















Revised 22708 2



CURRENT JOB SKILLS





Revised 22708 3




Prov

ided

Ref

erre


Need(s) Individual




isk

Acc

epta

ble


Prov

ided

Ref

erre


Minimize Risk(s)


Yes No

Yes No

Yes No




Revised 22708 4





Date Goal Met


Revised 22708 5



Started (VOS)


(VOS) Actual

End Date (VOS)



Revised 22708 6








WIA Program




Copy to Participant

File






Date Started (VOS)


(VOS)

Actual End Date

(VOS)



Copy to Participant

File



















WIA






SOC SEC NO

REGISTRATION DATE

TRAINING SITE


IN NEED OF TRAINING

SKILL ATTAINED

GOAL

NAME OF

ASSESSMENT

(1) PROFICIENCY

REQUIREMENT

PRE-TEST

SCORE



POST-TEST

SCORE

DATE GOAL

ACHIEVED Yes No 1

2

3

4

5

6

7

8





GOAL NO ATTAINED


LEVEL ATTAINED








IN NEED OF TRAINING

(4) SKILL

ATTAINED

SKILL

NAME OF ASSESSMENT

(2)


PRE-TEST SCORE


(3)

TRAINING PROVIDED

POST-TEST SCORE

DATE GOAL


Decisions


3 Preparing Resumes










13

14










SOC SEC NO

REGISTRATION DATE


Classroom On-Site

IN NEED OF TRAINING

SKILL ATTAINED

GOAL

NAME OF

ASSESSMENT

(2 ) PROFICIENCY

REQUIREMENT

PRE-TEST

SCORE



POST-TEST

SCORE

DATE GOAL

ACHIEVED Yes No




GOALS ATTAINED Y N








































































GOALS


POST-ASSESSMENT


YES NO NA


YES NO NA

3 ESOL

YES NO NA












COMMENTS



Assessment (OAS)






Certificate


Name

SS

Address

Phone

City

State

Zip Code




Phone

City

State

Zip Code


Phone

City

State

Zip Code


Phone

City

State

Zip Code




In School

Out of School

DATE STAMP HERE





Yes No









(Youth)


















SIGNATURES






AGENCY CALCULATIONS


In-School Youth

Out of School Youth

Older Youth



Work Schedule


From

To

Lunch Hour From

Lunch Hour To

TOTAL HOURS


Notes___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

In School

Out of School

WIA

ARRA















Attempt Date Phone

Email

DATE STAMP HERE




Contracts Address




TOTAL 000 $725 012 $000


Last 4 SSN


Participant Name

Description

City Use Only


In-School

Out-of-School




Date

Scheduled Time IN

Scheduled Time OUT

Actual Time IN

Lunch Break OUT

Lunch Break IN

Actual Time OUT

Regular Hours

M

Tu

W

Th

F

Sa

S




EVALUATION KEY










Date

Scheduled Time IN

Scheduled Time OUT

Actual Time IN

Actual Time OUT

Regular Hours

M

Tu

W

Th

F

Sa

S














Yes No











AGENCY _________________________________________________________________________________________________________________________________________________________

ADDRESS ___________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________












182-279D Rev 1005

Tuition $

Registration $

Books $

Supplies $

Other Costs $

Total Gross Cost $


TOTAL ADJ COST $ $




No

In School

Out of School

WIA

ARRA












Attempt Date Phone

Email

DATE STAMP HERE

OTA Issued Date


IssuingStaff Member



Agency Name

109







30227227

60226714

14076314

$74684$07

$53057











4 1










8800760072234100250020001400133212501100

700

Company Employment


1990 2000

Thousands

0

Employment Growth

50

100

150

82519

140763


71 Growth 1990-2000




Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base



2 3


Extremely Critical


Very Critical


Critical












280904500396076203060

649062606830

1167083901710

10640237904450

76033403560








298202650118095 17169 10567 101079951 8642372727641025

936563552221123

140763

1339934

13773 1

7523685

1057842

-3818880

35671

$39995$38430$43547$53356 $58136 $68608$38829 $75962

$236418$64988$35499$42735$37317$56912$36612$40941$53057

749932454

2572 859

16651169

58946229868

18748

135566

10249

Employment2000

Employment Growth

1990-2000

Average Wages 2000













$640723322$244198808$227568596$211707040$122028916$116474656$68229543$60352191

$59260842$53667781$51785190

$49649890$48163713$45428534$39686407

$2038925429






Source of Receipts


Percent of Total31412011210460573330

292625

24242219

1000

Occupations







148820

5112382654745

57$26222

$27$47898














Greater Phoenix

4 1










172809300430018001200

850530313300300270

Company Employment


1990 2000

Thousands

40

Employment Growth

44

48

52

56

45859

54745


19 Growth 1990-2000






Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base


Glendale Airport



Mesa-Falcon Field

Scottsdale Airport

Luke AFB


Chandler Airport

Buckeye Airport


2 3


Extremely Critical


Very Critical


Critical










3940328066703620488024802580

21430

780230380

51003300

1910450









1639282166226576750354059307922641688

653543340333107403

54745

41-1428

497-34-16433325

4832

3472

5250122-7319

$43466$61576$52734$31233$65308$55302$32237$36159$36856$40046$73342$45363$31663$46652$43297$9658

$47898

44387046121380

3761994019

35131

968

Employment2000

Employment Growth

1990-2000

Average Wages 2000













242122

29224

-4-7

-33-72-79

485240

2920389716145

1850130855035

353

1383

17139

4

121561211

Employment Growth

1990-2000Employment







Establishments2000

Supplier Industries


11490104018500824982085350510248504300



Regional Airports





2 3


Extremely Critical


Very Critical


Critical










11036204880

26015020

26070

300171310

5700

178020020

379051001440









27391712

8567956314393752742071851709673726456433

8790

5914415981

3145010019147

-49208-4843383

-47237

270059NA

83

$58253$39179$57588$52488$49150$33334$46890$52116$54405$43463$38693$46954$57292$50648$30982$23033$41430$20215$49886

51813067136

256

59722098658331

959

Employment2000

Employment Growth

1990-2000

Average Wages 2000











8519

300

19135

27004170

20836

37271008

4

4284358556

4818767185

14909

462253

261103

1231020

897

Employment Growth

1990-2000Employment

2000Industries






Establishments2000

Supplier Industries








88871

862037118790

92$4384952

$4572$49886












Greater Phoenix

4 1










26029950783405400300240205200200

Company Employment


1990 2000

Thousands

0

Employment Growth

4

8

12

4816

8790


83 Growth 1990-2000




(Tempe)

Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base







253298

5822072260158

109$41773

$76$69439














4 1










10000100003000145213001200

900900842800800750650

Company Employment


1990 2000

Thousands

0

Employment Growth

25

50

75

5003060158


20 Growth 1990-2000




Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base


2 3


Extremely Critical


Very Critical


Critical













7400

36204880379018704840

171310

379017808150

92051001440








3208815272411619061599142513721110

419417150838266291284

60158

16597016

-6117114-5

12458

-7900

-85-70300

020

$85707$51003$37663$69091$60674$63135$59401$34601$50074$47107$20416$46111$37849$36551$15238$44723$58158$33906$69439

59298393

287

3227181567114231

551

Employment2000

Employment Growth

1990-2000

Average Wages 2000











2700300177135124122105411615-5

-28-67

Employment Growth

1990-2000Industries






Supplier Industries


2000568

1023585419111713

481832088

8431110

332973

Establishments2000

33

1910187

141235937271411


2 3



Extremely Critical


Very Critical


Critical













5003470

394107400394032801540958066701120278

1590

25006520

270









625448524179412821102102198618411196

45229100

111242311124220224261

1187142753197

$82750$40983$60845$76944$66275$54797$45076$64818$44447$38723$62639

70213857389216215730

208946

2962

Employment2000

Employment Growth

1990-2000

Average Wages 2000













$41671691$38101365$30056413$27559362$10302743

$9239155$8969605$8135033

$7722921$7541704$7260145$5121733$4470253

$3625158$2604859

$212382140

19617914213049

444238

3636342421

1712

100







Percent of Total

Source of Receipts







2260702

4211184829100

98$18227949

$6154$62639











Greater Phoenix

4 1










1900600+

483332150114

100+89836766

Company Employment


1990 2000

Thousands

0

Employment Growth

8

16

32

9796

29100


197 Growth

1990-2000



24

Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base


Eligibility Section


Emergency Sheet







Income Verification








Comments

Exit










Activity Records



Case Closure


Comments

Exit





Assessment Section











Credential

Comments

Exit








Support Activities


Copies of Check

Comments

Exit









Attendance (All)

Comments

Exit









Letters Emails Etc


Comments

Exit














Yes No Na Homeless

Yes No Na Runaway

Yes No Na Offender









PROGRAM ACTIVITY







CASE NOTES






PROGRAM OUTCOMES







Customer Group


Occupation Code

RequiredProv Type

DescServiceActivity


ALL 001



Youth 400




Youth 407



Youth 410



Youth 411






Youth 414








Youth 418








Customer Group


Occupation Code

RequiredProv Type

DescServiceActivity


Youth 428



Youth 480




Youth 482




Youth 484













1

Name of Report


Active Enrollment

(Case

Management Report)








Total Participants

(Case

Management Report)








2

Name of Report








Total Exiters

(Case Management

Report)








3

Name of Report


Soft Exit

(Case Management

Report)





Manage Follow-ups

and Surveys










4

Name of Report


Youth Goals

(Case Management

Report






5

Name of Report


Projected End Dates

(Case

Management Report)



















1 2 3 4 5 6 7 8 9 10










182-283D182-283D





1 2 3 4 5 6 7 8 9 10





personal


servicios






1 2 3 4 5 6 7 8 9 10









182-284D182-284D




Revised 111207











Education



participation







other point















Yes No



Yes No





Yes No



Yes No







Retention




Employed








Employed

Credential






Yes No




Yes No







Yes No




Yes No Employed

Yes No


Yes No


Yes No Employed

Yes No








Education Training


Apprenticeships


Retention












- 4 -











- 5 -










- 6 -















- 7 -















- 8 -












Revised 6908


Task


Start Date

End Date (Timely)





Supervisor 070108











070108

Ongoing 95






Revised 6908

Task


Start Date

End Date (Timely)






070108


95



Supervisor 070108











Revised 6908

Task


Start Date

End Date (Timely)



Supervisor 070108

Ongoing 95



Supervisor 070108



070108







Supervisor 070108



Supervisor 070108

As required

Record of this task



070108

Twice per year





I NEW REGISTRATIONS




action


review


Goal





action


review


Goal

III EXITS




action


review


Goal








I NEW REGISTRATIONS



corrective action


first review


Common Goal




corrective action


first review


Common Goal

III EXITS



action


review


Goal

Comments

Submitted by Date



I NEW REGISTRATIONS



action


review


Goal

25

10

60 (1525)

95




action


review


Goal

25 5

80

85

III EXITS



action


review


Goal

10 1

90

95











For example 5 120

= 041 or 4
















Quarterly Reports













Answered

A B C D E F


Movie Theatre





Answered

A B C D E F


Movie Theatre




not Answered

A B C D E F


Movie Theatre






























school andor


















-C-















Community-Based












-D-

























documents

-E-

































-F-























-G-









person












-I-







-J-










-L-





















































-N-













-0-

















-P-











during the program









-Q-



-R-












-S-





















-T-






-U-






-V-






-W-






-Y-





09-001




BACKGROUND












FAMILY SIZE

METRO AREA

70 LLSIL

METRO AREA

100 LLSIL

METRO AREA



METRO AREA

SELF-SUFFICIENCY


450 LLSIL

METRO AREA

1

$10830

$13200

$59400

$59400

2

$15142

$21632

$97344

$97344

3

$20790

$29700

$133650

$133650

4

$25665

$36664

$164988

$164988

5

$30285

$43264

$194688

$194688

6

$35422

$50603

$227714

$227714

7

$40559

$57942

$260739

$260739

8

$45696

$65281

$293765

$293765

Additional Per

Persongt8

$5137

$7339

$33026


7102009





Neal Young Director









Choose Yes here










Sincerely




07012009



_____________________________________________________________________________________________




Neal Young Director





_____________________________________________________________________________________________







_____________________________________________________________________________________________







_____________________________________________________________________________________________







Sincerely

Carolyn Ufford












(5) RUNAWAY


(6) OFFENDER




(8) SUBSTANCE ABUSE


(9) FAMILY SIZE
















Number in Family




DATE OF DISLOCATION








































q Self Attestation





















































































































SUPPLEMENTAL DATA













Neal Young Director


































































































is not required













































Carolyn Ufford






















and data






































divergent interests









school projects








































society















































Family Size



___________________________ ________________ _________________________ ________________

___________________________ ________________ _________________________ ________________

___________________________ ________________ _________________________ ________________

___________________________ ________________ _________________________ ________________

___________________________ ________________ _________________________ ________________












Date Site

Annualized Income

X2 X2

X 2 X 2



Position


Signature


Relationship to You




Income Source

Excluded

Agency

Nepotism

Name


X 2

INCOME WORKSHEET

X 2

X 2X 2



X 2

X 2


__________

X 2

Family Members Name

Yes Yes NoNo

Yes No


Average Pay Method

Year-To-Date Method


Youth Participation






Address Barriers







Career Exploration



Review ISS






Exit Program



Exit Program

Review ISS

Work Experience


Internships











effect)












131















List A








DHS






132



List C







OTHER





133








on Change 1)








134
















135



















136

















Revised 22708 1
















Revised 22708 2



CURRENT JOB SKILLS





Revised 22708 3




Prov

ided

Ref

erre


Need(s) Individual




isk

Acc

epta

ble


Prov

ided

Ref

erre


Minimize Risk(s)


Yes No

Yes No

Yes No




Revised 22708 4





Date Goal Met


Revised 22708 5



Started (VOS)


(VOS) Actual

End Date (VOS)



Revised 22708 6








WIA Program




Copy to Participant

File






Date Started (VOS)


(VOS)

Actual End Date

(VOS)



Copy to Participant

File



















WIA






SOC SEC NO

REGISTRATION DATE

TRAINING SITE


IN NEED OF TRAINING

SKILL ATTAINED

GOAL

NAME OF

ASSESSMENT

(1) PROFICIENCY

REQUIREMENT

PRE-TEST

SCORE



POST-TEST

SCORE

DATE GOAL

ACHIEVED Yes No 1

2

3

4

5

6

7

8





GOAL NO ATTAINED


LEVEL ATTAINED








IN NEED OF TRAINING

(4) SKILL

ATTAINED

SKILL

NAME OF ASSESSMENT

(2)


PRE-TEST SCORE


(3)

TRAINING PROVIDED

POST-TEST SCORE

DATE GOAL


Decisions


3 Preparing Resumes










13

14










SOC SEC NO

REGISTRATION DATE


Classroom On-Site

IN NEED OF TRAINING

SKILL ATTAINED

GOAL

NAME OF

ASSESSMENT

(2 ) PROFICIENCY

REQUIREMENT

PRE-TEST

SCORE



POST-TEST

SCORE

DATE GOAL

ACHIEVED Yes No




GOALS ATTAINED Y N








































































GOALS


POST-ASSESSMENT


YES NO NA


YES NO NA

3 ESOL

YES NO NA












COMMENTS



Assessment (OAS)






Certificate


Name

SS

Address

Phone

City

State

Zip Code




Phone

City

State

Zip Code


Phone

City

State

Zip Code


Phone

City

State

Zip Code




In School

Out of School

DATE STAMP HERE





Yes No









(Youth)


















SIGNATURES






AGENCY CALCULATIONS


In-School Youth

Out of School Youth

Older Youth



Work Schedule


From

To

Lunch Hour From

Lunch Hour To

TOTAL HOURS


Notes___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

In School

Out of School

WIA

ARRA















Attempt Date Phone

Email

DATE STAMP HERE




Contracts Address




TOTAL 000 $725 012 $000


Last 4 SSN


Participant Name

Description

City Use Only


In-School

Out-of-School




Date

Scheduled Time IN

Scheduled Time OUT

Actual Time IN

Lunch Break OUT

Lunch Break IN

Actual Time OUT

Regular Hours

M

Tu

W

Th

F

Sa

S




EVALUATION KEY










Date

Scheduled Time IN

Scheduled Time OUT

Actual Time IN

Actual Time OUT

Regular Hours

M

Tu

W

Th

F

Sa

S














Yes No











AGENCY _________________________________________________________________________________________________________________________________________________________

ADDRESS ___________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________












182-279D Rev 1005

Tuition $

Registration $

Books $

Supplies $

Other Costs $

Total Gross Cost $


TOTAL ADJ COST $ $




No

In School

Out of School

WIA

ARRA












Attempt Date Phone

Email

DATE STAMP HERE

OTA Issued Date


IssuingStaff Member



Agency Name

109







30227227

60226714

14076314

$74684$07

$53057











4 1










8800760072234100250020001400133212501100

700

Company Employment


1990 2000

Thousands

0

Employment Growth

50

100

150

82519

140763


71 Growth 1990-2000




Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base



2 3


Extremely Critical


Very Critical


Critical












280904500396076203060

649062606830

1167083901710

10640237904450

76033403560








298202650118095 17169 10567 101079951 8642372727641025

936563552221123

140763

1339934

13773 1

7523685

1057842

-3818880

35671

$39995$38430$43547$53356 $58136 $68608$38829 $75962

$236418$64988$35499$42735$37317$56912$36612$40941$53057

749932454

2572 859

16651169

58946229868

18748

135566

10249

Employment2000

Employment Growth

1990-2000

Average Wages 2000













$640723322$244198808$227568596$211707040$122028916$116474656$68229543$60352191

$59260842$53667781$51785190

$49649890$48163713$45428534$39686407

$2038925429






Source of Receipts


Percent of Total31412011210460573330

292625

24242219

1000

Occupations







148820

5112382654745

57$26222

$27$47898














Greater Phoenix

4 1










172809300430018001200

850530313300300270

Company Employment


1990 2000

Thousands

40

Employment Growth

44

48

52

56

45859

54745


19 Growth 1990-2000






Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base


Glendale Airport



Mesa-Falcon Field

Scottsdale Airport

Luke AFB


Chandler Airport

Buckeye Airport


2 3


Extremely Critical


Very Critical


Critical










3940328066703620488024802580

21430

780230380

51003300

1910450









1639282166226576750354059307922641688

653543340333107403

54745

41-1428

497-34-16433325

4832

3472

5250122-7319

$43466$61576$52734$31233$65308$55302$32237$36159$36856$40046$73342$45363$31663$46652$43297$9658

$47898

44387046121380

3761994019

35131

968

Employment2000

Employment Growth

1990-2000

Average Wages 2000













242122

29224

-4-7

-33-72-79

485240

2920389716145

1850130855035

353

1383

17139

4

121561211

Employment Growth

1990-2000Employment







Establishments2000

Supplier Industries


11490104018500824982085350510248504300



Regional Airports





2 3


Extremely Critical


Very Critical


Critical










11036204880

26015020

26070

300171310

5700

178020020

379051001440









27391712

8567956314393752742071851709673726456433

8790

5914415981

3145010019147

-49208-4843383

-47237

270059NA

83

$58253$39179$57588$52488$49150$33334$46890$52116$54405$43463$38693$46954$57292$50648$30982$23033$41430$20215$49886

51813067136

256

59722098658331

959

Employment2000

Employment Growth

1990-2000

Average Wages 2000











8519

300

19135

27004170

20836

37271008

4

4284358556

4818767185

14909

462253

261103

1231020

897

Employment Growth

1990-2000Employment

2000Industries






Establishments2000

Supplier Industries








88871

862037118790

92$4384952

$4572$49886












Greater Phoenix

4 1










26029950783405400300240205200200

Company Employment


1990 2000

Thousands

0

Employment Growth

4

8

12

4816

8790


83 Growth 1990-2000




(Tempe)

Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base







253298

5822072260158

109$41773

$76$69439














4 1










10000100003000145213001200

900900842800800750650

Company Employment


1990 2000

Thousands

0

Employment Growth

25

50

75

5003060158


20 Growth 1990-2000




Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base


2 3


Extremely Critical


Very Critical


Critical













7400

36204880379018704840

171310

379017808150

92051001440








3208815272411619061599142513721110

419417150838266291284

60158

16597016

-6117114-5

12458

-7900

-85-70300

020

$85707$51003$37663$69091$60674$63135$59401$34601$50074$47107$20416$46111$37849$36551$15238$44723$58158$33906$69439

59298393

287

3227181567114231

551

Employment2000

Employment Growth

1990-2000

Average Wages 2000











2700300177135124122105411615-5

-28-67

Employment Growth

1990-2000Industries






Supplier Industries


2000568

1023585419111713

481832088

8431110

332973

Establishments2000

33

1910187

141235937271411


2 3



Extremely Critical


Very Critical


Critical













5003470

394107400394032801540958066701120278

1590

25006520

270









625448524179412821102102198618411196

45229100

111242311124220224261

1187142753197

$82750$40983$60845$76944$66275$54797$45076$64818$44447$38723$62639

70213857389216215730

208946

2962

Employment2000

Employment Growth

1990-2000

Average Wages 2000













$41671691$38101365$30056413$27559362$10302743

$9239155$8969605$8135033

$7722921$7541704$7260145$5121733$4470253

$3625158$2604859

$212382140

19617914213049

444238

3636342421

1712

100







Percent of Total

Source of Receipts







2260702

4211184829100

98$18227949

$6154$62639











Greater Phoenix

4 1










1900600+

483332150114

100+89836766

Company Employment


1990 2000

Thousands

0

Employment Growth

8

16

32

9796

29100


197 Growth

1990-2000



24

Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base


Eligibility Section


Emergency Sheet







Income Verification








Comments

Exit










Activity Records



Case Closure


Comments

Exit





Assessment Section











Credential

Comments

Exit








Support Activities


Copies of Check

Comments

Exit









Attendance (All)

Comments

Exit









Letters Emails Etc


Comments

Exit














Yes No Na Homeless

Yes No Na Runaway

Yes No Na Offender









PROGRAM ACTIVITY







CASE NOTES






PROGRAM OUTCOMES







Customer Group


Occupation Code

RequiredProv Type

DescServiceActivity


ALL 001



Youth 400




Youth 407



Youth 410



Youth 411






Youth 414








Youth 418








Customer Group


Occupation Code

RequiredProv Type

DescServiceActivity


Youth 428



Youth 480




Youth 482




Youth 484













1

Name of Report


Active Enrollment

(Case

Management Report)








Total Participants

(Case

Management Report)








2

Name of Report








Total Exiters

(Case Management

Report)








3

Name of Report


Soft Exit

(Case Management

Report)





Manage Follow-ups

and Surveys










4

Name of Report


Youth Goals

(Case Management

Report






5

Name of Report


Projected End Dates

(Case

Management Report)



















1 2 3 4 5 6 7 8 9 10










182-283D182-283D





1 2 3 4 5 6 7 8 9 10





personal


servicios






1 2 3 4 5 6 7 8 9 10









182-284D182-284D




Revised 111207











Education



participation







other point















Yes No



Yes No





Yes No



Yes No







Retention




Employed








Employed

Credential






Yes No




Yes No







Yes No




Yes No Employed

Yes No


Yes No


Yes No Employed

Yes No








Education Training


Apprenticeships


Retention












- 4 -











- 5 -










- 6 -















- 7 -















- 8 -












Revised 6908


Task


Start Date

End Date (Timely)





Supervisor 070108











070108

Ongoing 95






Revised 6908

Task


Start Date

End Date (Timely)






070108


95



Supervisor 070108











Revised 6908

Task


Start Date

End Date (Timely)



Supervisor 070108

Ongoing 95



Supervisor 070108



070108







Supervisor 070108



Supervisor 070108

As required

Record of this task



070108

Twice per year





I NEW REGISTRATIONS




action


review


Goal





action


review


Goal

III EXITS




action


review


Goal








I NEW REGISTRATIONS



corrective action


first review


Common Goal




corrective action


first review


Common Goal

III EXITS



action


review


Goal

Comments

Submitted by Date



I NEW REGISTRATIONS



action


review


Goal

25

10

60 (1525)

95




action


review


Goal

25 5

80

85

III EXITS



action


review


Goal

10 1

90

95











For example 5 120

= 041 or 4
















Quarterly Reports













Answered

A B C D E F


Movie Theatre





Answered

A B C D E F


Movie Theatre




not Answered

A B C D E F


Movie Theatre






























school andor


















-C-















Community-Based












-D-

























documents

-E-

































-F-























-G-









person












-I-







-J-










-L-





















































-N-













-0-

















-P-











during the program









-Q-



-R-












-S-





















-T-






-U-






-V-






-W-






-Y-





09-001




BACKGROUND












FAMILY SIZE

METRO AREA

70 LLSIL

METRO AREA

100 LLSIL

METRO AREA



METRO AREA

SELF-SUFFICIENCY


450 LLSIL

METRO AREA

1

$10830

$13200

$59400

$59400

2

$15142

$21632

$97344

$97344

3

$20790

$29700

$133650

$133650

4

$25665

$36664

$164988

$164988

5

$30285

$43264

$194688

$194688

6

$35422

$50603

$227714

$227714

7

$40559

$57942

$260739

$260739

8

$45696

$65281

$293765

$293765

Additional Per

Persongt8

$5137

$7339

$33026


7102009





Neal Young Director









Choose Yes here










Sincerely




07012009



_____________________________________________________________________________________________




Neal Young Director





_____________________________________________________________________________________________







_____________________________________________________________________________________________







_____________________________________________________________________________________________







Sincerely

Carolyn Ufford












(5) RUNAWAY


(6) OFFENDER




(8) SUBSTANCE ABUSE


(9) FAMILY SIZE
















Number in Family




DATE OF DISLOCATION








































q Self Attestation





















































































































SUPPLEMENTAL DATA













Neal Young Director


































































































is not required













































Carolyn Ufford









and data






































divergent interests









school projects








































society















































Family Size



___________________________ ________________ _________________________ ________________

___________________________ ________________ _________________________ ________________

___________________________ ________________ _________________________ ________________

___________________________ ________________ _________________________ ________________

___________________________ ________________ _________________________ ________________












Date Site

Annualized Income

X2 X2

X 2 X 2



Position


Signature


Relationship to You




Income Source

Excluded

Agency

Nepotism

Name


X 2

INCOME WORKSHEET

X 2

X 2X 2



X 2

X 2


__________

X 2

Family Members Name

Yes Yes NoNo

Yes No


Average Pay Method

Year-To-Date Method


Youth Participation






Address Barriers







Career Exploration



Review ISS






Exit Program



Exit Program

Review ISS

Work Experience


Internships











effect)












131















List A








DHS






132



List C







OTHER





133








on Change 1)








134
















135



















136

















Revised 22708 1
















Revised 22708 2



CURRENT JOB SKILLS





Revised 22708 3




Prov

ided

Ref

erre


Need(s) Individual




isk

Acc

epta

ble


Prov

ided

Ref

erre


Minimize Risk(s)


Yes No

Yes No

Yes No




Revised 22708 4





Date Goal Met


Revised 22708 5



Started (VOS)


(VOS) Actual

End Date (VOS)



Revised 22708 6








WIA Program




Copy to Participant

File






Date Started (VOS)


(VOS)

Actual End Date

(VOS)



Copy to Participant

File



















WIA






SOC SEC NO

REGISTRATION DATE

TRAINING SITE


IN NEED OF TRAINING

SKILL ATTAINED

GOAL

NAME OF

ASSESSMENT

(1) PROFICIENCY

REQUIREMENT

PRE-TEST

SCORE



POST-TEST

SCORE

DATE GOAL

ACHIEVED Yes No 1

2

3

4

5

6

7

8





GOAL NO ATTAINED


LEVEL ATTAINED








IN NEED OF TRAINING

(4) SKILL

ATTAINED

SKILL

NAME OF ASSESSMENT

(2)


PRE-TEST SCORE


(3)

TRAINING PROVIDED

POST-TEST SCORE

DATE GOAL


Decisions


3 Preparing Resumes










13

14










SOC SEC NO

REGISTRATION DATE


Classroom On-Site

IN NEED OF TRAINING

SKILL ATTAINED

GOAL

NAME OF

ASSESSMENT

(2 ) PROFICIENCY

REQUIREMENT

PRE-TEST

SCORE



POST-TEST

SCORE

DATE GOAL

ACHIEVED Yes No




GOALS ATTAINED Y N








































































GOALS


POST-ASSESSMENT


YES NO NA


YES NO NA

3 ESOL

YES NO NA












COMMENTS



Assessment (OAS)






Certificate


Name

SS

Address

Phone

City

State

Zip Code




Phone

City

State

Zip Code


Phone

City

State

Zip Code


Phone

City

State

Zip Code




In School

Out of School

DATE STAMP HERE





Yes No









(Youth)


















SIGNATURES






AGENCY CALCULATIONS


In-School Youth

Out of School Youth

Older Youth



Work Schedule


From

To

Lunch Hour From

Lunch Hour To

TOTAL HOURS


Notes___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

In School

Out of School

WIA

ARRA















Attempt Date Phone

Email

DATE STAMP HERE




Contracts Address




TOTAL 000 $725 012 $000


Last 4 SSN


Participant Name

Description

City Use Only


In-School

Out-of-School




Date

Scheduled Time IN

Scheduled Time OUT

Actual Time IN

Lunch Break OUT

Lunch Break IN

Actual Time OUT

Regular Hours

M

Tu

W

Th

F

Sa

S




EVALUATION KEY










Date

Scheduled Time IN

Scheduled Time OUT

Actual Time IN

Actual Time OUT

Regular Hours

M

Tu

W

Th

F

Sa

S














Yes No











AGENCY _________________________________________________________________________________________________________________________________________________________

ADDRESS ___________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________












182-279D Rev 1005

Tuition $

Registration $

Books $

Supplies $

Other Costs $

Total Gross Cost $


TOTAL ADJ COST $ $




No

In School

Out of School

WIA

ARRA












Attempt Date Phone

Email

DATE STAMP HERE

OTA Issued Date


IssuingStaff Member



Agency Name

109







30227227

60226714

14076314

$74684$07

$53057











4 1










8800760072234100250020001400133212501100

700

Company Employment


1990 2000

Thousands

0

Employment Growth

50

100

150

82519

140763


71 Growth 1990-2000




Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base



2 3


Extremely Critical


Very Critical


Critical












280904500396076203060

649062606830

1167083901710

10640237904450

76033403560








298202650118095 17169 10567 101079951 8642372727641025

936563552221123

140763

1339934

13773 1

7523685

1057842

-3818880

35671

$39995$38430$43547$53356 $58136 $68608$38829 $75962

$236418$64988$35499$42735$37317$56912$36612$40941$53057

749932454

2572 859

16651169

58946229868

18748

135566

10249

Employment2000

Employment Growth

1990-2000

Average Wages 2000













$640723322$244198808$227568596$211707040$122028916$116474656$68229543$60352191

$59260842$53667781$51785190

$49649890$48163713$45428534$39686407

$2038925429






Source of Receipts


Percent of Total31412011210460573330

292625

24242219

1000

Occupations







148820

5112382654745

57$26222

$27$47898














Greater Phoenix

4 1










172809300430018001200

850530313300300270

Company Employment


1990 2000

Thousands

40

Employment Growth

44

48

52

56

45859

54745


19 Growth 1990-2000






Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base


Glendale Airport



Mesa-Falcon Field

Scottsdale Airport

Luke AFB


Chandler Airport

Buckeye Airport


2 3


Extremely Critical


Very Critical


Critical










3940328066703620488024802580

21430

780230380

51003300

1910450









1639282166226576750354059307922641688

653543340333107403

54745

41-1428

497-34-16433325

4832

3472

5250122-7319

$43466$61576$52734$31233$65308$55302$32237$36159$36856$40046$73342$45363$31663$46652$43297$9658

$47898

44387046121380

3761994019

35131

968

Employment2000

Employment Growth

1990-2000

Average Wages 2000













242122

29224

-4-7

-33-72-79

485240

2920389716145

1850130855035

353

1383

17139

4

121561211

Employment Growth

1990-2000Employment







Establishments2000

Supplier Industries


11490104018500824982085350510248504300



Regional Airports





2 3


Extremely Critical


Very Critical


Critical










11036204880

26015020

26070

300171310

5700

178020020

379051001440









27391712

8567956314393752742071851709673726456433

8790

5914415981

3145010019147

-49208-4843383

-47237

270059NA

83

$58253$39179$57588$52488$49150$33334$46890$52116$54405$43463$38693$46954$57292$50648$30982$23033$41430$20215$49886

51813067136

256

59722098658331

959

Employment2000

Employment Growth

1990-2000

Average Wages 2000











8519

300

19135

27004170

20836

37271008

4

4284358556

4818767185

14909

462253

261103

1231020

897

Employment Growth

1990-2000Employment

2000Industries






Establishments2000

Supplier Industries








88871

862037118790

92$4384952

$4572$49886












Greater Phoenix

4 1










26029950783405400300240205200200

Company Employment


1990 2000

Thousands

0

Employment Growth

4

8

12

4816

8790


83 Growth 1990-2000




(Tempe)

Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base







253298

5822072260158

109$41773

$76$69439














4 1










10000100003000145213001200

900900842800800750650

Company Employment


1990 2000

Thousands

0

Employment Growth

25

50

75

5003060158


20 Growth 1990-2000




Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base


2 3


Extremely Critical


Very Critical


Critical













7400

36204880379018704840

171310

379017808150

92051001440








3208815272411619061599142513721110

419417150838266291284

60158

16597016

-6117114-5

12458

-7900

-85-70300

020

$85707$51003$37663$69091$60674$63135$59401$34601$50074$47107$20416$46111$37849$36551$15238$44723$58158$33906$69439

59298393

287

3227181567114231

551

Employment2000

Employment Growth

1990-2000

Average Wages 2000











2700300177135124122105411615-5

-28-67

Employment Growth

1990-2000Industries






Supplier Industries


2000568

1023585419111713

481832088

8431110

332973

Establishments2000

33

1910187

141235937271411


2 3



Extremely Critical


Very Critical


Critical













5003470

394107400394032801540958066701120278

1590

25006520

270









625448524179412821102102198618411196

45229100

111242311124220224261

1187142753197

$82750$40983$60845$76944$66275$54797$45076$64818$44447$38723$62639

70213857389216215730

208946

2962

Employment2000

Employment Growth

1990-2000

Average Wages 2000













$41671691$38101365$30056413$27559362$10302743

$9239155$8969605$8135033

$7722921$7541704$7260145$5121733$4470253

$3625158$2604859

$212382140

19617914213049

444238

3636342421

1712

100







Percent of Total

Source of Receipts







2260702

4211184829100

98$18227949

$6154$62639











Greater Phoenix

4 1










1900600+

483332150114

100+89836766

Company Employment


1990 2000

Thousands

0

Employment Growth

8

16

32

9796

29100


197 Growth

1990-2000



24

Tolleson

Scottsdale

Mesa

Gilbert

Chandler

Tem pe

Avondale

Goodyear

Surprise

Peoria

Glendale

El Mirage

Buckeye

Maricopa County

60

51

101

Phoenix 101

303

10

10 202

17

17



Municipal Airports

Luke Air Force Base


Eligibility Section


Emergency Sheet







Income Verification








Comments

Exit










Activity Records



Case Closure


Comments

Exit





Assessment Section











Credential

Comments

Exit








Support Activities


Copies of Check

Comments

Exit









Attendance (All)

Comments

Exit









Letters Emails Etc


Comments

Exit














Yes No Na Homeless

Yes No Na Runaway

Yes No Na Offender









PROGRAM ACTIVITY







CASE NOTES






PROGRAM OUTCOMES







Customer Group


Occupation Code

RequiredProv Type

DescServiceActivity


ALL 001



Youth 400




Youth 407



Youth 410



Youth 411






Youth 414








Youth 418








Customer Group


Occupation Code

RequiredProv Type

DescServiceActivity


Youth 428



Youth 480




Youth 482




Youth 484













1

Name of Report


Active Enrollment

(Case

Management Report)








Total Participants

(Case

Management Report)








2

Name of Report








Total Exiters

(Case Management

Report)








3

Name of Report


Soft Exit

(Case Management

Report)





Manage Follow-ups

and Surveys










4

Name of Report


Youth Goals

(Case Management

Report






5

Name of Report


Projected End Dates

(Case

Management Report)



















1 2 3 4 5 6 7 8 9 10










182-283D182-283D





1 2 3 4 5 6 7 8 9 10





personal


servicios






1 2 3 4 5 6 7 8 9 10









182-284D182-284D




Revised 111207











Education



participation







other point















Yes No



Yes No





Yes No



Yes No







Retention




Employed








Employed

Credential






Yes No




Yes No







Yes No




Yes No Employed

Yes No


Yes No


Yes No Employed

Yes No








Education Training


Apprenticeships


Retention












- 4 -











- 5 -










- 6 -















- 7 -















- 8 -












Revised 6908


Task


Start Date

End Date (Timely)





Supervisor 070108











070108

Ongoing 95






Revised 6908

Task


Start Date

End Date (Timely)






070108


95



Supervisor 070108











Revised 6908

Task


Start Date

End Date (Timely)



Supervisor 070108

Ongoing 95



Supervisor 070108



070108







Supervisor 070108



Supervisor 070108

As required

Record of this task



070108

Twice per year





I NEW REGISTRATIONS




action


review


Goal





action


review


Goal

III EXITS




action


review


Goal








I NEW REGISTRATIONS



corrective action


first review


Common Goal




corrective action


first review


Common Goal

III EXITS



action


review


Goal

Comments

Submitted by Date



I NEW REGISTRATIONS



action


review


Goal

25

10

60 (1525)

95




action


review


Goal

25 5

80

85

III EXITS



action


review


Goal

10 1

90

95











For example 5 120

= 041 or 4
















Quarterly Reports













Answered

A B C D E F


Movie Theatre





Answered

A B C D E F


Movie Theatre




not Answered

A B C D E F


Movie Theatre






























school andor


















-C-















Community-Based












-D-

























documents

-E-

































-F-























-G-









person












-I-







-J-










-L-





















































-N-













-0-

















-P-











during the program









-Q-



-R-












-S-





















-T-






-U-






-V-






-W-






-Y-





09-001




BACKGROUND












FAMILY SIZE

METRO AREA

70 LLSIL

METRO AREA

100 LLSIL

METRO AREA



METRO AREA

SELF-SUFFICIENCY


450 LLSIL

METRO AREA

1

$10830

$13200

$59400

$59400

2

$15142

$21632

$97344

$97344

3

$20790

$29700

$133650

$133650

4

$25665

$36664

$164988

$164988

5

$30285

$43264

$194688

$194688

6

$35422

$50603

$227714

$227714

7

$40559

$57942

$260739

$260739

8

$45696

$65281

$293765

$293765

Additional Per

Persongt8

$5137

$7339

$33026


7102009





Neal Young Director









Choose Yes here










Sincerely




07012009



_____________________________________________________________________________________________




Neal Young Director





_____________________________________________________________________________________________







_____________________________________________________________________________________________







_____________________________________________________________________________________________







Sincerely

Carolyn Ufford












(5) RUNAWAY


(6) OFFENDER




(8) SUBSTANCE ABUSE


(9) FAMILY SIZE
















Number in Family




DATE OF DISLOCATION








































q Self Attestation





















































































































SUPPLEMENTAL DATA













Neal Young Director


































































































is not required













































Carolyn Ufford
