Win Again with Totaline,every month during you have ... · • crankcase heater • compressor lead kit • phase monitor • acetylene • contactor Starting in March you can get

SALES CENTERS© Carrier Corporation 2014

Win Again with Totaline® , every month duringthe program† you have another way to WIN!

For HVAC Dealers, Contractors and Technicians in the U.S. and Canada*

† Program starts January 1, 2014 and ends November 30, 2014

* Excluding Quebec

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What are you working on today?™

Every month you have another way you can WIN a $25 Gift Card

How do I get my Win Again $25 Gift Card and enter the Win Again Sweepstakes?(1.) Go to www.totaline.com and click the Win Again link. On the website you will find detailed instructions on how to fulfill purchase and claim requirements for a $25 Gift Card, as well as how to enter the quarterly $500 Best Buy gift card Win Again Sweepstakes.

(2.) Select an offer and follow the easy step-by-step instructions.

(3.) Answer three simple quiz questions about the featured products or topic.

(4.) Once you have completed the easy quiz, a custom-coded unique certificate is generated online. You must print this certificate. Step-by-step redemption instructions will be detailed on this print-out. The certificate even lists the nearest 10 Totaline sales centers within a 50 mile radius.

(5.) Visit your Totaline® sales center and make the required purchase, as described on the certificate.

(6.) You’re almost there! Just follow these final steps: • Get a copy of the receipt, invoice or packing slip listing the required purchase. • Staple it to the certificate. • Mail it to the fulfillment address on the certificate. Within approximately three to six weeks, your $25 Gift Card Redemption Certificate arrives. • Once you receive the Gift Card Redemption Certificate in the mail. Follow the instructions on how to select your Gift Card.

Totaline® 2014 Win Again Promotion If you are familiar with the 2013 Win/Win Promotion you will already have a very good idea of how the 2014 Win Again Promotion

is going to work, but please read over all the details just in case you missed something from last year. The 2014 Win Again promotionstill provides the opportunity for Technicians and Sales Associates to have the chance to win, on a quarterly basis, a $500 Best Buy*gift card as part of the Win Again Sweepstakes. The difference in 2014 is that you will be able to get a $25 Gift Card for various participating stores for purchasing the products you use every day. We’ll introduce a new, exciting way to WIN a $25 Gift Card each month, for a total of 11 ways to WIN throughout the year. Each offer is good until November 30, 2014 after it has been initiallyintroduced. For specific instructions on how to fulfill purchase requirements for a $25 Gift Card, as well as how to enter to win the$500 Best Buy gift card, read this booklet, go to www.totaline.com, or check your local Totaline® Sales Center for detailed Instructionsand Rules Sheet.

* Best Buy is a trademark of BBY Solutions, Inc. and is not associated or a sponsor of this program.

Gift Card Voucher Terms & Conditions• Capitol Marketing Concepts is managing the $25 Gift Card program on behalf of Carrier Corporation’s

Replacement Components division (“Sponsor”) and reserves the right to substitute a comparable gift card.• You will receive a redemption certificate as part of the Win Again promotion and redemption is conditioned

upon full payment by the Sponsor to Capitol Marketing Concepts.• All taxes are the responsibility of the person receiving the redemption.• Certificates are completely transferable, but may not be resold under any circumstances.

Notice of resell will void the certificate voucher.• Once your redemption certificate is received by Capital Marketing Concepts, allow 2-4 weeks for

processing and delivery. The card you selected will be sent to you via the US Postal Service. Failure to adhere to all Terms & Conditions may hinder the processing of your certificate.

• Offer not valid after expiration date under any circumstance.• No duplicates of the redemption certificate will be accepted.• Failure to complete any line of the certificate form will result in the voucher being returned to you and will cause a delay in processing.For questions related to the gift card, please contact Harry Perret hperret@capitolmarketing with any questions.

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SALES CENTERS

All offers are good until November 30, 2014 after it has been initially introduced. Mailed-in offers must bepostmarked no later than December 1, 2014 and must be received no later than December 8, 2014 or FAXthe copy of your invoice and the completed pages to: 860-998-0308 no later than December 1, 2014.

Totaline® 2014 Win Again Promotion Monthly OffersEvery month you have another way you can WIN a $25 Gift Card

Starting in January you can get a $25.00 Gift Card* when you Buy$750 worth of Factory Authorized Parts™ and/or Totaline® brandedproducts (Mix and Match)† from your local Totaline Sales Center**all on one invoice.

* Go to www.totaline.com and click the “Win Again” link. Then, follow the directions and complete the offer. Offer must be completed and a proof of purchase from a Totaline Distributor will be required. See site instructions for complete details. One Win Again Gift Card may be redeemed per each qualifying invoice with a separate completed redemption certificate, no exceptions. Certified HVAC/R professionals only. Gift Card participating stores may change without notice. Offer subject to change or discontinuance without notice.

** Equipment purchases (air conditioners, heat pumps, furnaces, package products) do not count as line items.


** Equipment purchases (air conditioners, heat pumps, furnaces, package products) do not count as line items.† Offer good on Totaline® branded products and Factory Authorized Parts only: absolutely no substitutions under

any circumstances.

Starting in February you can get a $25.00 Gift Card* when you Buy 2Totaline® OR 2 TotalSaver® branded Motors plus any 2 other lineitems**all on one invoice.

• electrical tape • sanding cloth • solder • flux


• start capacitor • run capacitor • copper fittings • TotalTest kit • lube oil controls • suspension kit

• wire nuts • solid core drier • liquid drier • suction drier • refrigerant • refrigerant oil

• start relay • crankcase heater • compressor lead kit • phase monitor • acetylene • contactor

Starting in March you can get a $25.00 Gift Card* when you Buy any 2 Hermetic Compressors including 1 LG branded, 1 GenuineCarlyle® Semi-Hermetic compressor OR any Totaline® remanufacturedcompressor plus at least 2 compressor replacement accessories listed below all on one invoice:

Starting in January

Starting in February

Starting in March

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** Equipment purchases (air conditioners, heat pumps, furnaces, package products) do not count as line items.† Offer good on Totaline® branded products only: absolutely no substitutions under any circumstances.

Starting in April you can get a $25.00 Gift Card* when you Buy any 6 Totaline® branded Thermostats (Mix and Match)† from your local TotalineSales Center**all on one invoice.



Starting in May you can get a $25.00 Gift Card* when you Buy$500 worth of Totaline® branded Chemicals (Mix and Match)† plus at least 1 Totaltest® Kit from your local Totaline Sales Center**all on one invoice.



Starting in June you can get a $25.00 Gift Card* when you Buy $500worth of Refrigeration Products from the list below (Mix and Match)†

plus at least 2 Totaline® Branded filter-driers from your local TotalineSales Center**all on one invoice.• TXVs• solenoid valves

• sight glass• ball valve

• solid core drier • liquid drier

• suction drier

Starting in April

Starting in May

Starting in June


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SALES CENTERS

All offers are good until November 30, 2014 after it has been initially introduced. Mailed-in offers must bepostmarked no later than December 1, 2014 and must be received no later than December 8, 2014 orFAX the copy of your invoice and the completed pages to: 860-998-0308 no later than December 1, 2014.



Starting in July you can get a $25.00 Gift Card* when you Buy 1 Factory Authorized Parts™ Motor plus 5 other line items**all on one invoice.



Starting in August you can get a $25.00 Gift Card* when you Buy$500 worth of Totaline® Branded Indoor Air Quality products fromyour local Totaline Sales Center**all on one invoice.



Starting in September you can get a $25.00 Gift Card* when youBuy 1 Factory Authorized Parts™ Control Board plus 5 other lineitems**all on one invoice.


Starting in July

Starting in August

Starting in September

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** Equipment purchases (air conditioners, heat pumps, furnaces, package products) do not count as line items.‡ Offer good on Kidde branded products only: absolutely no substitutions under any circumstances. Kidde United Technologies is not associated with or sponsors of this program.

Starting in October you can get a $25.00 Gift Card* when you Buy $250 worth of Kidde‡ Branded products from your local Totaline Sales Center**all on one invoice.



Starting in November you can get a $25.00 Gift Card* when you Buy1 Factory Authorized Parts™ plus 10 other line items from your localTotaline Sales Center**all on one invoice.

Starting in Octoberl

Starting in November


All offers are good until November 30, 2014 after it has been initially introduced. Mailed-in offers must be postmarked no later than December 1, 2014 and must be received no later than December 8, 2014 or FAX the copy of your invoice and the completed pages to:860-998-0308 no later than December 1, 2014.

Please allow 4-6 weeks to receive the Gift Card Redemption Certificate, and if you haven’t received it in 6 weeks – contact Marge Ventrone @ [email protected].

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SALES CENTERS

All offers are good until November 30, 2014 after it has been initially introduced. Mailed-in offers must bepostmarked no later than December 1, 2014 and must be received no later than December 8, 2014 or FAX the copy of your invoice and the completed pages to: 860-998-0308 no later than December 1, 2014.

2014 Win Again Promotion Purchase Requirements Get Totaline® 2014 Promotion $25 Gift Card with offer completion and proof of the purchase from your Totaline Sales Center of various products with product numbers according to offer specifications. With offer completion, purchaser should specify the name of Totaline counter sales person who helped them with purchase.

2014 Win Again Promotion Rules & Restrictions• Proof of purchase must be the following: a single 2014 dated invoice showing purchase from your authorized Totaline Sales Center of various specified products with product numbers according to each offer.• All offers are good until November 30, 2014 after it has been initially introduced. Mailed-in offers must be postmarked no later than December 1, 2014 and must be received no later than December 8, 2014 or FAX the copy of your invoice and the completed pages to: 860-998-0308 no later than December 1, 2014.• Equipment purchases (air conditioners, heat pumps, furnaces, packaged products) do not count as line items.• One Win Again gift card item may be received per each unique invoice with unique issued certificate – no exceptions.• No duplicates of issued certificates or duplicate invoice may be used. Only one certificate per purchase may be redeemed. A single Totaline sales center unique invoice with a unique certificate may only be used for one (1) Totaline Win Again promotion offer.• No substitutions: Alternate purchases may not be substituted for stated purchase requirements. Alternate brands may not be substituted for brands specified in the purchase requirements. Invoice must match purchase requirements exactly to receive the Win Again gift card. • With each Win Again offer completion the Purchaser will be entered into a quarterly drawing. Drawing entries do not carry over from quarter to quarter. Purchaser must re-enter the drawing to be eligible for a next quarter’s drawing. See 2014 Win Again Sweepstakes Official Rules and Regulations for full details. • Only licensed or certified HVAC/R professionals who are legal residents of the 50 United States, District of Columbia, or Canada (excluding Quebec), and 18 years of age or older at time of offer completion are eligible to redeem Win Again offers.• Employees of the Sponsor, its parent, their respective affiliates, subsidiaries, advertising and promotional agencies, and the immediate family members (spouse and parents, children and siblings and their spouses, and individuals living in the same household) of each are not eligible. • Void where prohibited by law. All federal, state, provincial, and local laws and regulations apply.• Actual promotional gift card participating stores may vary.• Offers subject to change or discontinuance without notice.

2014 Win Again Promotion DirectionsThese instructions will be repeated on the certificate. You must complete a short quiz, provide an unique certificate received from www.totaline.com following the completion of the quiz, and unique invoice to receive a Win Again Promotion Gift card.

You will need to:1. Print the certificate. Be sure counter person’s name* is included to ensure they are also entered along with you into the quarterly 2014 Win Again Sweepstakes drawing! See 2014 Win Again Sweepstakes Official Rules and Regulations.2. Attach the copy of a single invoice showing required proof(s) of purchase (as specified above).3. Mail the copy of your invoice and your certificate, postmarked before December 1, 2014, to:

Attn.: Marge Ventrone 2014 Win Again Promotion 6304 Thompson Road, TR-5 Syracuse, NY 13221

* Naming your Distributor, location, and the full name of your Counter Sales Person is an OPTIONAL step when submitting online and paper redemption methods.

When a 2014 Win Again Promotion Gift Card is redeemed, if a counter salesperson is listed, that counter sales person will be added to an online database that will be used for the random prize drawing on the timeline on page 8.

2014 Win Again Promotion Sweepstakes Official Rules and RegulationsNO PURCHASE NECESSARY TO ENTER OR WIN. VOID WHERE PROHIBITED BY LAW. A purchase will not improve your chances of winning. Only licensed or certified HVAC/R dealers or contractors who are legal residents of the 50 United States, District of Columbia or Canada (excluding Quebec) and 18 years of age or older as of January 1, 2014, are eligible to participate in the Totaline 2014 Win Again Sweepstakes (the “Sweepstakes”). The Sponsor reserves the right, at any time, to verify the eligibility requirements in any manner it deems appropriate. The Sweepstakes begins January 1, 2014 and ends on November 30, 2014. THERE ARE TWO WAYS TO ENTER:(1): Entry with Purchase: Eligible participants will automatically receive one (1) entry each time they make necessary purchases and successfully submit a claim for a $25.00 Gift Card under Totaline’s 2014 Win Again Program. Specific, detailed instructions on how to fulfill purchase requirements and submit claims for a gift card under Totaline’s 2014 Win Again Program are available at www.totaline.com, or at your local Totaline Sales Center. To qualify for a quarterly Prize drawing by entry with purchase method, eligible participants must make necessary purchases and successfully submit a claim for a gift card under Totaline’s 2014 Win Again Program by 5:00 p.m. Eastern Time on the dates set forth in the table in the Winner Selection section below. The Prizes as noted below will be awarded in random drawings held as indicated in the Winner Selection section below. Non-winning entries from any quarterly drawing will not be carried over to subsequent quarterly drawings. (2): No Purchase Entry: To enter without purchase, eligible participants should hand-write their full name, date of birth, company name and address (no PO boxes), State, Province or locality issuing HVAC/R certification or license, license or certification number, location of the Totaline Store where most of their purchases are made, and a daytime phone number on a 3"x5" postcard and mail to: Carrier Corporation, Replacement Components Division, P.O. Box 4808, Syracuse, New York 13221, Attn: Totaline 2014 Win Again Sweepstakes Entry. Limit of one (1) entry without purchase per person per quarter. To qualify for a quarterly Prize drawing by no purchase entry method, eligible participant’s entry must be received by Sponsor by 5:00 p.m. Eastern Time on the dates set forth in the table in the Winner Selection section below. Photocopies or mechanical reproductions of mail-in entries not permitted. Sponsor is not responsible for lost, late, misdirected or illegible entries or for any computer, online, telephone or technical malfunctions that may occur. All no purchase entries become the property of the Sponsor and will not be returned. The Prizes will be awarded in random drawings held as indicated in the Winner Selection section below. Non-winning entries from any quarterly drawing will not be carrier over to subsequent quarterly drawings.WINNER SELECTION:Each quarterly Prize will be awarded in a random drawing held as indicated in the table below from among all eligible entries received during each quarterly entry period as set forth in these Official Rules.

Quarterly Prize Drawing Schedule:PRIZES:One $500 Best Buy* Gift Card during each of 2014’s four (4) calendar quarters, for a total of four (4) prizes awarded.Odds of winning a prize depend on the number of eligible entries received each quarter. Prize winners will be notified by phone, email or mail. For entries with purchase, prizes will be awarded to the owner of the account on which the relevant purchase was made, unless the account owner gives written permission for the eligible participant to receive the Prize. Winners agree to Sponsor’s use of their name, city and province of residence and/or likeness in any marketing and promotion activities, including but not limited to on Sponsor’s website, without further compensation except where prohibited by law. Prizes are not transferable or redeemable for cash and prize substitutions will not be allowed, except at the sole discretion of Sponsor.

Entry with Purchase Period (Successful Submissions No Purchase Quarterly of Free Item Entry Period Random Drawing Claim By) (Received By) Drawings* Quarterly Drawing 1 01/01/14 - 03/31/14 04/07/14 04/15/14 Quarterly Drawing 2 04/01/14 – 06/30/14 07/07/14 07/15/14 Quarterly Drawing 3 07/01/14 – 09/30/14 10/07/14 10/14/14 Quarterly Drawing 4 10/01/14 – 12/1/14 12/15/14 01/6/14

* on or about

What are you working on today?™* Best Buy is a trademark of BBY Solutions, Inc. and is not associated or a sponsor of this program.

8All offers are good until November 30, 2014 after it has been initially introduced. Mailed-in offers must be postmarked no later than December 1, 2014 and must be received no later than December 8, 2014 or FAX the copy of your invoice and the completed pages to: 860-998-0308 no later than December 1, 2014

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SALES CENTERS

All offers are good until November 30, 2014 after it has been initially introduced. Mailed-in offers must bepostmarked no later than December 1, 2014 and must be received no later than December 8, 2014 orFAX the copy of your invoice and the completed pages to: 860-998-0308 no later than December 1, 2014.

Sponsor also reserves the right to substitute a prize of equal or greater value if the advertised prize becomes unavailable for any reason.Any taxes or fees which may arise and be due or asserted on account of the prize shall be the sole responsibility of the winner. Internet ortelephone access and services charges necessary to enter the Sweepstakes or utilize the Prize are the sole responsibility of the winner.

ELIGIBILITY:The Sweepstakes is only open to licensed or certified HVAC/R dealers or contractors who are legal residents of the 50 United States, District of Columbia or Canada (excluding Quebec) and 18 years of age or older as of January 1, 2014. Employees of the Sponsor, its parents, their respective affiliates, subsidiaries, advertising and promotional agencies and the immediate family members (spouse and parents, children and siblings and their spouses, and individuals living in the same household) of each are not eligible. Void where prohibited by law. All federal, state and provincial laws and regulations apply.

GENERAL CONDITIONS:By entering, participants agree to these Official Rules and the decisions of the Sponsor, which shall be final in all matters relating to theSweepstakes. By entering or otherwise participating in the Sweepstakes, all participants agree and consent to the receipt, collection, useand distribution of their personal information by Sponsor and its agents and representatives with respect to any and all matters related to theSweepstakes. The Sponsor and its officers, directors, representatives, agents and employees are not responsible or liable for: (1) incorrectly sent or received entries; (2) mail, telephone, electronic, hardware, software, network, internet or computer problems; (3) errors ordelays in sending or receiving entries; (4) any events beyond the control of the Sponsor, including those which may cause the Sweepstakesto be delayed or stopped; (5) any damage, injury, loss or liability to person or property, caused by the acceptance or use of the Prize or fromparticipation in the Sweepstakes; or (6) any printing or typographical errors in any materials relating to the Sweepstakes. The Sponsor maystop you from participating in the Sweepstakes if you ignore the Official Rules or act: (a) in a manner determined to be unlawful, deceptiveor unfair; (b) with an intent to annoy, threaten or harass any other entrant or the Sponsor; or (c) in any other disruptive manner. Sponsor hasneither made, nor is in any manner responsible or liable for, any warranty, representation or guarantee, express or implied, in fact or in law,relative to the prize, regarding the use, value or enjoyment of the Prize.

OFFICIAL RULES / WINNERS LIST:For a copy of the Official Rules and/or the names of the prize winners, send your request along with a self-addressed, stamped envelopepostmarked by December 1, 2014 to: Carrier Corporation, Replacement Components Division, P.O. Box 4808, Syracuse, New York 13221,Attn: Totaline 2014 Win Again Sweepstakes.

RELEASE:By accepting a prize, winner agrees to release and hold Sponsor and its parents, affiliates, subsidiaries and their officers, directors, employees, agents successors and assigns harmless from any and all losses, costs, expenses, damages, rights, claims and actions of anykind, including but not limited to consequential damages, resulting directly or indirectly from participation in the Contest and/or acceptance,possession or use of any prize, including without limitation, personal injuries, death and property damage. By participating in this Contestentrant agrees to be bound by all Official Rules of this Contest.

SPONSOR: This Contest is sponsored by Carrier Corporation’s Replacement Components division, P.O. Box 4808, Syracuse, New York13221. Best Buy is a trademark of BBY Solutions, Inc. This Contest is sponsored solely by Carrier Corporation. Neither Best Buy nor BBY Solutions, Inc. are sponsors of, and neither is otherwise involved or participating in this Sweepstakes.

COUNTER SALESPERSON DATABASE:Naming your Distributor, location, and the full name of your Counter Sales Person is an OPTIONAL step when submitting online, in paper redemption and using the instant gratification method. (“No purchase necessary” entry is for dealers only and is not open to counter sales people)

When a Totaline 2014 Win Again item submission is redeemed, if a counter salesperson is listed, that counter sales person will be added to an online database that will be used for the random prize drawing on the timeline on page 8.

2014 Win Again Promotion SweepstakesOfficial Rules and Regulations Continued


#1 MOST states have laws and legislation related to Smoke and Carbon Monoxide Alarms.For a map with legislation details for your area visit: http://www.kidde.com/SafetyMadeSimple/Pages/Legislation.aspx

#2 The National Fire Protection Association recommends replacing smoke alarms every 10 years

#3 Kidde Smoke and Carbon Monoxide Alarms are now available thru your Totaline® Sales Centers.To find your local Totaline Sales Center, please visit www.totaline.com

Three good reasons to sell.

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It’s gonna be big...and it is coming to a Totaline® Sales Center near you in 2014.

Get ready. In 2014 Totaline is announcing something big - something NEW, Bigger, bolder and better. But we’re not telling you until January. So you’ll just have to stay tuned to discover what we are up too.

To find your local Totaline Sales Center please visit www.totaline.com

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Totaline® has over 100 hours of training available to Totaline Counter Sales Associates and Store Managers. The coursework focus is on providing the knowledge to help the folks behind the counter provide solutions to thetoughest HVAC/R concerns.


People Buy Parts From PeopleTotaline® Sales Centers always deal you a winning hand when it comes to parts

and trained counterpeople. That’s what draws customers.

Documents

Win Again with Totaline,every month during you have ... · • crankcase heater • compressor lead kit • phase monitor • acetylene • contactor Starting in March you can get