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Windows SAN: Windows SAN: Resolving Technical Resolving Technical Barriers To Adoption And Barriers To Adoption And Deployment Deployment Keith Hageman Keith Hageman Sr. Technical Evangelist Sr. Technical Evangelist Windows Server Division Windows Server Division Microsoft Corporation Microsoft Corporation

Windows SAN: Resolving Technical Barriers To Adoption And Deployment Keith Hageman Sr. Technical Evangelist Windows Server Division Microsoft Corporation

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Windows SAN:Windows SAN:Resolving Technical Barriers Resolving Technical Barriers To Adoption And DeploymentTo Adoption And Deployment

Keith HagemanKeith HagemanSr. Technical EvangelistSr. Technical EvangelistWindows Server DivisionWindows Server DivisionMicrosoft CorporationMicrosoft Corporation

AgendaAgenda

Storage TrendsStorage Trends

Windows customer challengesWindows customer challenges

Windows Simple SAN InitiativeWindows Simple SAN InitiativeMarket opportunitiesMarket opportunities

Program detailsProgram details(requirements and recommendations)(requirements and recommendations)

CategoriesCategories

Storage product improvement WINS!Storage product improvement WINS!

SolutionsSolutions

ResourcesResources

Team CharterTeam Charter

Windows Server Storage FocusWindows Server Storage Focus

Storage TrendsStorage Trends

Storage consolidationStorage consolidationNetworked storage lowers TCO, provides higher availabilityNetworked storage lowers TCO, provides higher availability

Branch offices with no administrative staffBranch offices with no administrative staff

Disk replacing tape for recoveryDisk replacing tape for recoveryTape used for archive onlyTape used for archive only

Automated backups, admin-less restoresAutomated backups, admin-less restores

Fast recoveryFast recovery

Management costs dominating acquisition costsManagement costs dominating acquisition costsAppliances, consolidation, and virtualization reduce costsAppliances, consolidation, and virtualization reduce costs

Security, compliance, help desk, and SLA’s all require peopleSecurity, compliance, help desk, and SLA’s all require people

Systems adding automatic failure detection and self-healingSystems adding automatic failure detection and self-healing

Data moving to richer specialized storage platformsData moving to richer specialized storage platformsEmail, SAP, SQL, Document Management Systems, CASEmail, SAP, SQL, Document Management Systems, CAS

Windows Customer ChallengesWindows Customer Challenges

““Build a SAN” usability studiesBuild a SAN” usability studies

Small and Medium organization surveysSmall and Medium organization surveysNo storage administrators;No storage administrators;only Windows administrators!only Windows administrators!

Backup is their only “storage’ related day to day workBackup is their only “storage’ related day to day work

No knowledge of storage technologiesNo knowledge of storage technologies

No replication in useNo replication in use

Prefer GUIs over CLIsPrefer GUIs over CLIs

Reactive not proactiveReactive not proactive

No server monitoringNo server monitoring

Evaluate and deploy without reading whitepapersEvaluate and deploy without reading whitepapers

Deployment is not a controlled processDeployment is not a controlled process

St. Mary And All Angels DatacenterSt. Mary And All Angels Datacenter

Windows Simple SAN ProgramWindows Simple SAN Program

Program goals Program goals

Structure of the program Structure of the program

Program benefitsProgram benefits

Key Simple SAN MarketKey Simple SAN Market

Benefits all types of orgsBenefits all types of orgs

Consolidate serversConsolidate serversand storageand storage

Protect dataProtect data

Simplify managementSimplify managementand scalabilityand scalability

Product requirementsProduct requirements

Easy to deploy/use/manageEasy to deploy/use/manage

Configurable forConfigurable forcomplete solutionscomplete solutions

Priced right for small/mediumPriced right for small/medium

43% of all 43% of all servers (US)servers (US)

Average 29 Average 29 servers (US)servers (US)

20% of all 20% of all companiescompanies

Simple SAN Simple SAN target markettarget market

Small IT (SIT): 1-3 servers

Medium IT (MIT): 4-15 servers

Large IT (LIT): 16-99 servers

Enterprise IT (EIT): 100+ servers

Bringing The Best Of Storage To AllBringing The Best Of Storage To All

Small BusinessBusiness EnterpriseEnterprise

Program Goals Program Goals

Help provide Windows customersHelp provide Windows customerswith simplified SAN solutions that arewith simplified SAN solutions that are

Easy to deployEasy to deploy

InteroperateInteroperate

ServiceableServiceable

Provide the programmatic frameworkProvide the programmatic frameworkto help meet customer needs byto help meet customer needs by

Helping drive partnerships among SAN vendors Helping drive partnerships among SAN vendors

Providing a Simple SAN program that guidesProviding a Simple SAN program that guidesthe development of simpler SAN componentsthe development of simpler SAN componentsand solutionsand solutions

Required And RecommendedRequired And Recommended

Simple SAN – Requirements Simple SAN – Requirements Can be explicitly evaluatedCan be explicitly evaluatedand validated via specific metricsand validated via specific metrics

InteroperabilityInteroperability issues are solved issues are solvedby these requirementsby these requirements

Simple SAN – RecommendationsSimple SAN – RecommendationsIncludes Out Of Box Experience,Includes Out Of Box Experience,quality of documentation, and otherquality of documentation, and othernon-“Designed for Windows” testingnon-“Designed for Windows” testing

““Best practices”Best practices” solved by recommendations solved by recommendations

Simple SAN CategoriesSimple SAN Categories

SolutionsOut-of-Box Experience

Documentation

Serviceability

Interoperability

Components Storage Array

HBA (FC and iSCSI)

FC Switch

Storage Provisioning

Backup/Quick Restore

Tape Drive/Library

Multipath Solution

Clustering

Security

Simple SAN ComponentsSimple SAN ComponentsTo dateTo date

Storage Product ImprovementsStorage Product Improvements

HBAsHBAsBIOS LUN setting was HEX now decimalBIOS LUN setting was HEX now decimal“boot from SAN”“boot from SAN”

LEDs don’t go “green” until drivers are validLEDs don’t go “green” until drivers are valid

Storage arraysStorage arraysNo serial cable connectionsNo serial cable connections

Better labelingBetter labeling

““keyed” cableskeyed” cables

SwitchesSwitchesOpen zoning out of boxOpen zoning out of box

Storage provisioningStorage provisioningSimple management appsSimple management apps

ComponentComponent ““Required”Required” ““Recommended”Recommended”

Out-Of-Box Out-Of-Box ExperienceExperience

– – Setup must requireSetup must requirea single reboot onlya single reboot only(no multiple reboots) (no multiple reboots)

– – Setup program manages Setup program manages initial zoning configurationinitial zoning configuration

– – A Windows administratorA Windows administratorshould be able to complete the should be able to complete the setup without additional trainingsetup without additional trainingor outside consultantor outside consultant

– – Total setup time shouldTotal setup time shouldbe less than 3 hoursbe less than 3 hours

– – Should be a single pointShould be a single pointof contact for supportof contact for support(the solution seller) (the solution seller)

DocumentationDocumentation – “– “Getting Started” solution Getting Started” solution must be from a single must be from a single source (no multi-vendor source (no multi-vendor quick start guides) quick start guides)

– – must include hard copy (or must include hard copy (or CD) of CompleteCD) of Completeinstallation stepsinstallation steps

– – Decision-point rationaleDecision-point rationale(when to turn on certain features) (when to turn on certain features) should be clearly explainedshould be clearly explained

– – All storage terminologyAll storage terminologyshould be defined should be defined

Complete Solution Requirements Complete Solution Requirements

Complete Solution Requirements Complete Solution Requirements

ComponentComponent ““Required”Required” ““Recommended”Recommended”

Serviceability Serviceability (driver downloads)(driver downloads)

– – Setup should be Setup should be integrated: All drivers and integrated: All drivers and providers should be providers should be installed in a single step installed in a single step

– – Include an informationInclude an informationsource with all relevantsource with all relevantdriver informationdriver information

Clustering Clustering If implemented, must:If implemented, must:

– – Use Enterprise Use Enterprise Qualification Program Qualification Program (EQP) or a listed(EQP) or a listedcluster solutioncluster solutionon Windows catalogon Windows catalog

– – Support LUN resets Support LUN resets

– – iSCSI configurations should iSCSI configurations should support persistent reservations support persistent reservations when using multipathingwhen using multipathingfor load balancing for load balancing

– – Support maintenance modeSupport maintenance modefor VSS fast recovery scenariosfor VSS fast recovery scenarios

InteroperabilityInteroperability – – Vendors should make everyVendors should make everyeffort to design solutions thateffort to design solutions thatare interoperable, allowingare interoperable, allowingfor the addition or replacementfor the addition or replacementof components at a later date of components at a later date

Call To ActionCall To Action

Improve your products for SimpleImprove your products for SimpleSAN customersSAN customers

Easy to deployEasy to deploy

InteroperateInteroperate

Easy to useEasy to use

Join the Simple SAN programJoin the Simple SAN program

Qualify your products asQualify your products asSimple SAN ComponentsSimple SAN Components

Submit products for listingSubmit products for listinghttp://http://www.microsoftstoragepartners.comwww.microsoftstoragepartners.com

Community And ResourcesCommunity And ResourcesHomepageHomepage

http://www.microsoft.com/windowsstorageserver/R2http://www.microsoft.com/windowsstorageserver/R2

http://www.microsoftstoragepartners.comhttp://www.microsoftstoragepartners.com

Community ResourcesCommunity Resourceshttp://www.microsoft.com/communities/default.mspxhttp://www.microsoft.com/communities/default.mspx

Most Valuable Professional (MVP)Most Valuable Professional (MVP)http://www.microsoft.com/communities/mvphttp://www.microsoft.com/communities/mvp

NewsgroupsNewsgroupsConverse online with Microsoft Newsgroups,Converse online with Microsoft Newsgroups,including Worldwideincluding Worldwide

http://communities2.microsoft.com/communitieshttp://communities2.microsoft.com/communities/newsgroups/en-us/default.aspx/newsgroups/en-us/default.aspx

User Groups – Meet and learn with your peersUser Groups – Meet and learn with your peershttp://www.microsoft.com/communities/http://www.microsoft.com/communities/usergroups/default.mspxusergroups/default.mspx

Case Studies and Product InformationCase Studies and Product Informationhttp://www.microsoft.com/windowsserversystem/storage/default.mspxhttp://www.microsoft.com/windowsserversystem/storage/default.mspx

http://www.microsoft.com/windowsserversystem/wss2003/default.mspxhttp://www.microsoft.com/windowsserversystem/wss2003/default.mspx

http://www.microsoft.com/windowsserversystem/wss2003http://www.microsoft.com/windowsserversystem/wss2003/productinformation/casestudies/default.mspx/productinformation/casestudies/default.mspx

© 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions,

it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.