WIPROApplying Thought

Azim Hashim Premji: Chairman of Wipro Technologies; Richest Indian for the past several years; Honored with Padma Bhushan in 2005.

He is an icon among Indian businessmen and his success story is a source of inspiration to a number of budding entrepreneurs.

Born on July 24, 1945, Azim Hashim Premji was studying Electrical Engineering from Stanford University

Azim Premji took over the reins of family business in 1966 at the age of 21.

Under Azim Premji's leadership Wipro has metamorphosed from a Rs.70 million company in hydrogenated cooking fats to a pioneer in providing integrated business, technology and process solutions on a global delivery platform.

Today, Wipro Technologies is the largest independent R&D service provider in the world.

†Vision : To offer services based on world-class infrastructure, industry expert skills, proven process-oriented service operations that are backed by principals to ensure the world's best way of delivering IT infrastructure management solution.“

†Mission: "To serve customers with integrity through innovative, value for money solutions, by applying thought day after day"

†Values: Human values , integrity, Innovation drives us

TRAINING AND DEVELOPMENT TRAINING AND DEVELOPMENT IN WIPROIN WIPRO

Training: It is a learning process that involves the acquisition of knowledge, sharpening of skills, concepts, rules, or changing of attitudes and behaviours to enhance the performance of employees.

Development: The act or process of changing or expanding an expression into another of equivalent value or meaning

ROLE OF TRAININGROLE OF TRAINING

TRAINING PROCESS @ WIPRO

Training needs analysis Setting objectives Course planning Course implementation Evaluation

TRAINING NEED ANALYSIS

† Levels of analysing the training needs: National Organisational Personnel groups Individuals

† Sources of information Recent reforms New legislation Changes in organisations Interviews Questionnaire

COMPETENCY MAPPING

• Results of training needs analysis

• Lack in performing• Gaps in competence• Filling the gaps

TRAINING PLAN

Preparation of training manual- Identification and Analysis of target group- List of session of the training programmes- Duration of the Training programme- Training material- Training methods- Visiting trainers- Methods of Evaluation- Methods of Termination

IMPLEMENTATION

• Starting the course, ice-breaking• Delivering the information• Supporting the learning process:

excersises, pair discussion, group work• Interactive communication• Keeping the schedule, possibilities for

flexibility

TRAINERS TOOLS

• Planning of training, training manuals• Analysis of target groups: list of

questions• Activation methods• Group work, individual exercises• Supporting methods in presentations• Role plays, simulation games• Guidelines

Key Focus Areas

Wipro Training Prism is a three pronged approach which endeavors to bring about an overall transformation in organization by providing developmental training facility at all levels.

Training Training PrismPrism

Process Training

Product Training

Application Rollount Training

Application Rollout Training

† Wipro’s application rollout training solutions help organizations achieve successful IT application rollouts and implementations for a range of enterprise applications. This includes Packaged Applications (ERP, SCM, CRM etc.) and Proprietary Applications. Wipro’s approach towards enterprise application rollout is focused on “Productivity Through Proficiency”.

† The key phases in the development of the content are Analysis, Design and Development, Implementation, Evaluation and Maintenance. The development process is:

†The key elements in the development of this training content are:

The Rollout phase includes:

Delivering training to super users and end-users Measuring the skill levels / certification

The Post-rollout phase includes:

Providing performance support to users

Updating the training content based on any relevant feedback received from learners

PRODUCT TRAINING

† Working closely with Product Management and Development teams to understand the Business Goals and to get an insight of the Product

† Designing effective training modules using our strong capabilities in Instructional Design

† Working with Wipro’s in house subject matter experts to develop learning solutions

† Delivering these training modules in the medium of your choice: Instructor-Led Training (ILT), Computer Based Training, Self-Paced Learning or Blended Learning

CUSTOM CONTENT DEVELOPMENT

As a part of the Custom Content Development Service, Wipro provides innovative and affordable learning content solutions. This service is customized specially to meet our requirements and help us get a competitive edge.

Wipro’s Custom Content Development Service goes through a rigorous development cycle to ensure Quality and Timely Delivery of the solution.

Development Cycle

PROCESS TRAINING

† Wipro provides Process Training in several fields including HR, Quality, Operation, Payroll, Recruitment, and more. For a meaningful transition of the process, quality training is extremely critical.

† It also includes Quality Process Trainings like Six Sigma, CMM, and PCMM.

The components of Process Training are:

Types of Training Methods @ Wipro

On The Job Training

Off The Job Training

TECHNOLOGY CONTENT TRAINING

Pre-entry training is intended for individuals starting their career in IT.

Eight-week course Participants receive training on SAP,

JAVA, HTML and IBM Mainframes

PROFESSIONL SKILLS Designed to help the employees to develop

professionally as they move through their career.

Effective Business Writing, to Creative Problem Solving and Negotiation training, the self-study curriculum

Advantages of On The Job Training

Generally more cost effective

Less disruptive to the business

Training an employee in their own working environment, with equipment they are familiar with and people they know can help they gain direct experience to a standard approved by the employer.

Employees may find that they have more confidence and may feel more at ease.

Disadvantages

Teaching or coaching is a specialist skill in itself; unless the trainer has the skills and knowledge to train , this would mean that the training will not be done to a sufficient standard.

The trainer may possess bad habits and pass these on to the trainee.

Advantages of Off The Job Training

Use of specialist trainers and accomodation

Employee can focus on the training- and not be distracted by work

Opportunity to mix with employees from other businesses

Disadvantages

Employee needs to be motivated to learn

May not be directly relevant to the employee’s job

Costs ( transport, course fees, examination fees, materials, accommodation )

Thank You!!!