Wisdom English Portfolio With Cover Adobe

People Generating ResultsPeople Generating Results

Founded in May 1994 and structured through 04 areas of expertise thatcomplement each other - Organizational Effectiveness, Compensation, PeopleDevelopment, and Perception Survey, WISDOM already carried out projects inmore than 100 domestic and multinational companies of medium and large size, in

History

more than 100 domestic and multinational companies of medium and large size, inBrazil and abroad.

The biggest proof of its professional competence is the quality of the relation thatit maintains with its clients, a clear reflection of their judgment about its capacityto help them in the most complex problems involving their areas of expertise.

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To generate strategic information and develop differentiated consulting

solutions that promote its clients’ change, growth, and sustainability.

Mission

solutions that promote its clients’ change, growth, and sustainability.

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Integrity, honesty, and transparency in all activities

and relationships.

Integration and cooperation among areas and

Values

Integration and cooperation among areas and

people.

Ongoing learning and development.

People valued, committed, and accomplished.

Ongoing learning and development.

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Organizational

EffectivenessCompensation

Areas of Expertise

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Perception Research

People Development

Diagnosis and Organizational Strategy

Organizational Modeling

Processes Rationalization

Structures and Processes Benchmark

Organizational Effectiveness

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Structures and Processes Benchmark

Organizational Development and People Management Guidelines,

Policies and Procedures

Products & Services

Diagnosis and Organizational Strategy - Focused on the identification andanalysis of business model, competitive edges, enterprise’s potential problemsand risks, involves the definition of Action Plans based on plausible scenarios thatallow them to anticipate to the market, and to support efforts of adjustmentboth in the organizational management and human capital, and in Products &Services for its mission, vision, values, objectives, and business strategies.


Services for its mission, vision, values, objectives, and business strategies.

Organizational Modeling - Focused on the modeling of a managerial structurealigned with the mission, vision, objectives and business strategies of thecompany, provides proactive performance, quick and integrated with clients andsuppliers, guiding managers and their teams in the pursue of results in theirareas and in the organization.

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Products & Services

Processes Rationalization - Next step and to complete the organizationalmodeling; this project is focused on analysis and redesign of the work processesflow carried out from the breakdown of the key results areas of positions includedin the structure. It involves, in addition to the proposal of careers of definedindividual contribution, based on the professional skills required from professionalsfitting them.


fitting them.

It aims at maximizing synergies and guiding the qualitative and quantitativeadjustment of the enterprise’s staff, and complete the improvement actions of thestructure, and to consolidate its organizational model.

If desirable, WISDOM can develop models of competence by career axle, properlyaligned to the model adopted for the Company’s command levels.

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Products & Services

Structures and Processes Benchmark - Survey that aims at identifying the bestpractices, opportunities for improvement, and / or trends in organizational andpeople management to subsidize projects to streamline specific areas and / or thecompany as a whole.


Organizational Development and People Management Guidelines, Policiesand Procedures - Focused on the conception of an integrated instrument thatsupports the decentralization of people management.

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Products & Services

Organizational Effectiveness Compensation

Areas of Expertise

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Perception Research

People Development

WISDOM Compensation Management System

WISDOM Compensation Survey - PWR

Custom Salary Survey

Executive Job Pricing

Compensation

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Executive Job Pricing

Club Surveys

Sales Force Compensation Program

Variable Compensation Program

Participation in Results Program

Products & Services

WISDOM Compensation Management System - Designed from functional andbehavioral competences, this measurement tool of positions content (job points),or value added by individuals (personal points) allows defining set structure thatreflects, clearly its relative importance for the company.

Designed to be compatible with other international methodologies, while

Compensation

Designed to be compatible with other international methodologies, whileoffering the advantage of providing a quantitative evaluation of job content as abasis for compensation surveys, rather than simple “job matching” based onsimilar titles and other qualitative similarities.

The system, in addition to supporting the definition of the Company’s policy,strategy, and compensation, is also used in "final tying" of OrganizationalModeling projects for both the managerial structures and work processes.

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Products & Services

WISDOM Compensation Survey - PWR - Supports companies that participate inthe management process of this issue, providing them with management,quantitative, and qualitative information about salary, bonuses, benefits, andawards practices in the compensation market (global, regional, by industry, andselected).

Compensation

selected).

This is a database that gathers information on more than 25,000 compensationpractices organized by points (content measures - job or personal points), of about150 participating companies, which account for something like 11.5% of nationalGDP.

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Products & Services

Other research options in this area of expertise, are:

Executive Job Pricing: Allows knowing the external competitivenessdegree of the salary, bonuses, benefits, and awards practices of thecompensation markets for a specific set of executive positions.

Executive Job Pricing: Allows knowing the external competitiveness

Compensation

Executive Job Pricing: Allows knowing the external competitivenessdegree of the salary, bonuses, benefits, and awards practices of thecompensation markets for a specific set of executive positions.

Club Surveys: Survey conducted for a group of companies of the sameindustry. Allows adjusting the internal consistence and the externalcompetitiveness of compensation and benefits practices of each one of theenterprises in face of the ensemble of participants.

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Products & Services

The following rewards Programs work as "attitude changing agents." Theyaim at consolidating a culture focused on results that encourages andrecognizes differentiated individual and collective performance.


Compensation


Variable Compensation Program.


The main difference in WISDOM to deploy them is the expertise to structuremathematical simulation models - performance indicators and their relativeweights - to ensure the achievement of goals..

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Products & Services


Compensation

Areas of Expertise

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Perception Research

People Development

Competence Model

Performance Management

Career and Succession

People DevelopmentProcesses

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CoachingAssessment

Competence Development Actions

Matrix

Clients Relations Management

Products & Services

Competence Model - Tool that allows aligning human resources managementwith the business strategy and the existing challenges. Clarifies what needs to bedone to achieve higher performance levels. It integrates and optimizes planning,assessment, selection, development, compensation, and career and successionprocesses.


Performance Management - Allows planning and evaluating the performancethoroughly and consistently, as well as supporting the decision-making processregarding training and development, compensation, promotions, transfers ordismissals, as well as recruitment and selection of new professionals.

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Products & Services

Career and Succession - System that supplements integrated HR management. Itaims at expanding the contribution of people and the Company’s ability to attractand retain talent, in addition to guiding the education of leaders focusing itsbusiness strategy on the medium and long term. It is structured from the integrationof 04 modules, namely the Performance Management System, Succession Lines, theIndividual Career Expectancies, and Professionals’ potential identification.


Individual Career Expectancies, and Professionals’ potential identification.

Coaching - Tool for potentiating individual learning, focus and encouragesbehavioral changes to meet specific needs of each professional and to meetorganizational expectations. Provides guidance, incentive to experimentation, andreflection space, aimed at expanding self-knowledge and promoting thedevelopment of the individual in his/her professional role.

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Products & Services

Assessment - Process that allows mapping the target-audience regarding therequired Competences Profile, and survey reliable information that provide betterexploitation of people in the organization. Allows identifying the position of eachprofessional in a performance and potential matrix, as well as compatibledevelopment and self-development actions aligned with the company’s businessstrategies.


Client Relations Management - Process of cultural change of the sales force thataims at leveraging results, exceed the clients’ expectations, and contributing toincrease their loyalty. Therefore, it uses information from Customer SatisfactionSurvey, Sales Force Diagnosis, and from the company’s competitive strategies totrace the Ideal Sales Force Profile, and guide the design of Education Programfocused on their behavioral change, in addition to integrating the profile to thePerformance Management System.

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Products & Services

Competence Development Actions Matrix - Resource that allows theorganization to provide clear guidelines to enable people to fill the gapsidentified regarding the required skills. Optimizes investment in training anddevelopment, and guides the self-development, enabling the generation of


development, and guides the self-development, enabling the generation ofsuperior results and the sustentation of the company’s leading edge over time.

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Products & Services

Technical: Internal HR ConsultantsPresentation TechniquesCareer Management

Leadership:Leadership

Strategic Results ManagementThe New LeadershipLeader Coach

Performance Management

People DevelopmentCorporate Education

Behavioral:Team DevelopmentCommunication and InfluenceChange Management Emotional IntelligencePersonal Marketing

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Career ManagementPerformance ManagementTeam building - Indoor & Outdoor

“Tailored” Training:Conceived and/or adjusted tothe clients’ demands

Products & Services

Leadership - Structured based on simple and practical concepts on the LEADERSHIPtheme. The WISDOM methodology uses Feedback Report (surveyed before theevent) in order to support the devolutions, discussions, work out the search forconsensus, and alignment with the best practices for the company’s strategicmoment (16 or 24hours.).

Strategic Results Management - Addressed to managers who want to offer


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Strategic Results Management - Addressed to managers who want to offercontributions that make a difference. From a reflection on what means to managestrategic results centered on the client, the participants rethink their role asmanagers, their key responsibility area, and analyze their management practiceswith the objective of obtaining effectiveness gains (16 hours).

The New Leadership - Indicated for managers who want to know concepts andpractices of people management with the objective of exercising energized,positive, and stimulant leadership of high performance standards (16 hours).

Products & Services

Leader Coach - Addressed to managers who need to develop or improve theability to develop people, making them self assured, productive, and motivatedwith their own growth. Through experiences and practical exercises, theparticipants will understand the importance of coaching and will develop thekey abilities that allow them to assess people, influence them, and commit themto their own self-development (16 hours).


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to their own self-development (16 hours).

Performance Management - Workshop addressed to organizations that wish toprepare their managers for the use of the available tooling for performancemanagement. Departing from a systemic vision of what does it mean to manageperformance form a strategic perspective, oriented for results and for theindividual development, the participants will learn to write measurable goals, tohire, follow-up the performance, and to provide feedback, committingsubordinates with their self-development (16 hours.).

Products & Services

Teambuilding - indoor & outdoor - Transformation process indicated for groupsof professionals who need to work "their relations" and "their identity" toobtain the alignment of all in relation to the Company’s goals and strategies.From a dynamic approach, with or without outdoor experiences, the participantswill review concepts, will define rules of coexistence, and will develop attitudesthat favor the construction of a "team spirit" where the result is greater than the


that favor the construction of a "team spirit" where the result is greater than thesum of its members (16 hours).

Internal HR consultants - Indicated for HR professionals who want to strengthentheir performance as internal consultants, in a strategic perspective, focused onbusiness needs and for a systemic view of the HR processes (16 hours).

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Products & Services

Presentation Techniques - Addressed to professionals interested in acquiringsecurity upon preparing presentations, improve and develop personal skills in allprocesses that demand verbal deliveries (16 hours.).

Career Management - Addressed to professionals interested in acquiring a visionof changes in career management, given the influence of the demands of the


of changes in career management, given the influence of the demands of thebusiness environment; discuss actions to manage their own careers; forms ofreward for professional development adherent to the model of skills adopted bythe company, creating space for discussion and review of the model used byorganization where they perform (16 hours.).

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Products & Services

Team Development - Intended for managers and professionals who mustunderstand the dimensions of an effective team, notice deviations anddispersions that occur in work groups, their causes and consequences; identifythe different characteristics of contribution; the commitments to continuity andmotivation of teams, and the ways to transform such dimensions in an actionplan, in addition to participating in the process of creations of an


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plan, in addition to participating in the process of creations of anentrepreneurial “teamwork” culture (16 hours).

Communication and Influence - Indicated for professionals who need toimprove their communication and influence skills. By knowing their individualcharacteristics, the participant will develop greater clarity and objectivity uponexpressing ideas, resulting in more timely and proper deliveries that ensure thefluidity to the interpersonal communication process (16 hours.).

Products & Services

Change Management - Addressed to the responsible persons for the conductionof change to be implemented in the company. Guides the process of actionplanning that lead to the adoption of a positive and committed attitude of theemployees; allows knowing and managing their own attitude, in order to inspirecredibility and trust in the internal audience on what concerns results (16 hours).


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Emotional Intelligence - Indicated for interested persons in knowing theimportance of the issue in the professional environment, mainly in theconduction of critical situations of the day-to-day. The added value is in the factthat developing the emotional intelligence is key to leverage skills connected tohigh performance (16 hours).

Products & Services

Personal Marketing - Intended for those who want to start a self-developmentprocess focused on the improvement of his/her image; to face and overcomesituations of exposure required for his/her recognition in the enterprise and outof it; to identify and deal with the strengths and weaknesses, and personalinsecurity to transform them into allies in the “sale” of his/her image (16 hours).


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insecurity to transform them into allies in the “sale” of his/her image (16 hours).

Products & Services


Compensation

Areas of Expertise

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Perception Research

People Development

Organizational Climate Survey

Sales Force Diagnosis

Internal Clients’ Satisfaction Survey

Perception SurveysPerception Surveys

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Internal Clients’ Satisfaction Survey

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Products & Services

Organizational Climate Survey - Na effective way to measure the degree ofsatisfaction of the professionals regarding different organizational aspects andpeople management aspects. The result of this survey helps in decision makingfocused on the improvement of motivation levels, adherence, and commitment ofits internal audience.

Perception Surveys

Sales Force Diagnosis - Na effective tool to identify the collective perception ofthe members of the Sales Force (sales, marketing, quality, logistics, technicalservice...) about organizational aspects, people management, and competitivenessof the enterprise that affect the motivation, commitment, and consequentperformance of the team. The result of this survey supports managementdecisions making focused on the alignment between the team’s efforts and thebusiness strategies to be implemented.

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Products & Services

Internal Clients’ Satisfaction Survey - A safe way to survey the collectiveperception of the internal clients’ areas, regarding your capacity of response, thequality of the “delivery”, flexibility in the assistance, and relationship with them.The result of this survey supports a reflection on the mission of the analyzed area,and the need to streamline your work processes, in order to improve theinterfacing relations suppliers-internal clients.

Perception Surveys

interfacing relations suppliers-internal clients.

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Products & Services

AB BRASIL (Burns Philp)

ABENGOA

AGÊNCIA ESTADO

ALCAN

ALCOA

ALUMAR

OMNIA

AB BRASIL (Burns Philp)

ABENGOA

AGÊNCIA ESTADO

ALCAN

ALCOA

ALUMAR

OMNIA

BG SOUTH AMERICA

BG SOUTHERN CONE

IQARA ENERGY

IQARA GNV

BHP BILLITON

BIOMÉRIEUX

BRASCAN BRASIL

BG SOUTH AMERICA

BG SOUTHERN CONE

IQARA ENERGY

IQARA GNV

BHP BILLITON

BIOMÉRIEUX

BRASCAN BRASIL

CLARO (ex BCP)

CLARIANT

COMGÁS

CONTROLAR

COPENOR

COQUEPAR

DALKIA

CLARO (ex BCP)

CLARIANT

COMGÁS

CONTROLAR

COPENOR

COQUEPAR

DALKIA

Some WISDOM‘s Clients

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OMNIA

ALSTOM

ALDORO

ANHEMBÍ

ARACRUZ

ARAFORROS

ARCELORMITTAL

ARMCO

AUNDE COPLATEX

BAHIAGÁS

BARBOSA MÜSSNICH

BAUSCH & LOMB

BG GROUP

OMNIA

ALSTOM

ALDORO

ANHEMBÍ

ARACRUZ

ARAFORROS

ARCELORMITTAL

ARMCO

AUNDE COPLATEX

BAHIAGÁS

BARBOSA MÜSSNICH

BAUSCH & LOMB

BG GROUP

BRASCAN BRASIL

BESA

CATLE

CESBRA

COMFLORESTA

BRASKEM

BRASMETAL WAELZHOLZ

CABOT

CARAÍBA METAIS

CARGILL

CETREL

CETREL LUMINA

CIMENTO MAUA (Lafarge)

BRASCAN BRASIL

BESA

CATLE

CESBRA

COMFLORESTA

BRASKEM

BRASMETAL WAELZHOLZ

CABOT

CARAÍBA METAIS

CARGILL

CETREL

CETREL LUMINA

CIMENTO MAUA (Lafarge)

DALKIA

DANNEMANN

DETEN

EDITORA MODERNA

ETERNIT

ESSILOR

FADEMAC

FCC

FICAP

GERDAU

GRUPO JULIO SIMÕES

GRUPO ORSA

JARI CELULOSE

DALKIA

DANNEMANN

DETEN

EDITORA MODERNA

ETERNIT

ESSILOR

FADEMAC

FCC

FICAP

GERDAU

GRUPO JULIO SIMÕES

GRUPO ORSA

JARI CELULOSE

ORSA CEL. E PAPEL

ORSA FLORESTAL

HOLCIM

IBERDROLA

INTELBRAS

INTERMÉDICA

INTERNATIONAL PAPER

ORSA CEL. E PAPEL

ORSA FLORESTAL

HOLCIM

IBERDROLA

INTELBRAS

INTERMÉDICA

INTERNATIONAL PAPER

RPC

GAZETA DO POVO

REDE PARANAENSE TV

SAMA

SEW

STORAENSO

SUZANO PETROQUÍMICA

RPC

GAZETA DO POVO

REDE PARANAENSE TV

SAMA

SEW

STORAENSO


COELBA

ITAPEBI

NC ENERGIA

TERMO PE

NIPLAN

NEXANS

NIKE

COELBA

ITAPEBI

NC ENERGIA

TERMO PE

NIPLAN

NEXANS

NIKE

Some WISDOM‘s Clients

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INTERNATIONAL PAPER

KARSTEN

LAFARGE ALUMINOSO

LEÃO JUNIOR

LINKLATERS

LOCALIZA

LUBRIZOL

MD PAPÉIS

MINERAÇÃO CARAÍBA

MRS LOGÍSTICA

NEOENERGIA

CELPE

COSERN

INTERNATIONAL PAPER

KARSTEN

LAFARGE ALUMINOSO

LEÃO JUNIOR

LINKLATERS

LOCALIZA

LUBRIZOL

MD PAPÉIS

MINERAÇÃO CARAÍBA

MRS LOGÍSTICA

NEOENERGIA

CELPE

COSERN


TOZZINI FREIRE ADVOGADOS

TRANSPORTES BERTOLINI

TRENCH, ROSSI E WATANABE

USIMINAS

USIPARTS

VC

VEIRANO ADVOGADOS

VERACEL CELULOSE

VESÚVIUS

VITOPEL

VM


TOZZINI FREIRE ADVOGADOS

TRANSPORTES BERTOLINI

TRENCH, ROSSI E WATANABE

USIMINAS

USIPARTS

VC

VEIRANO ADVOGADOS

VERACEL CELULOSE

VESÚVIUS

VITOPEL

VM

NIKE

ORGANON

PARMALAT

PATRI

PERDIGÃO

PETROCOQUE

PETROFLEX

PROMEDON

PETROQUÍMICA TRIUNFO

RECKITT BENCKISER

REDE BAHIA

REXAM CAN

NIKE

ORGANON

PARMALAT

PATRI

PERDIGÃO

PETROCOQUE

PETROFLEX

PROMEDON

PETROQUÍMICA TRIUNFO

RECKITT BENCKISER

REDE BAHIA

REXAM CAN

Luiz Carlos Bueno, General Manager and biggest shareholder, responds for theGeneral Management of WISDOM, and as a consultant, leads projects involving thespecialties of Organizational Effectiveness and Compensation ManagementSolutions.

Specialization in Executive Coaching – 2007 – Instituto EcoSocial – São Paulo – SP

Educational course of Consultants in Human Development and Leadership

Founder Biography

Educational course of Consultants in Human Development and LeadershipEnablers - ADIGO - São Paulo - SP - (in progress).

B.Sc. in Marketing - 1977 - ESPM – Escola Superior de Propaganda e Marketing -São Paulo - SP.

MBA in Marketing (1985) and Finance (1986) - FGV - Fundação Getúlio Vargas - SãoPaulo - SP.

He founded WISDOM in May 1994. Formerly, he was Regional Director of Hay doBrasil for almost 9 years, and held positions of management and generalmanagement in different national and multinational companies, developingactivities in the internal and international market.

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WISDOM, considering the project needs and size, counts on a qualifiednetwork of own and associated consultants, who are allocated inaccordance with their expertise.

BiographyKey-Personnel

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Documents

Wisdom English Portfolio With Cover Adobe