With

Take 100% ResponsibilityTake 100% Responsibility

“Excuses are the tools that allow you to deny the truth and destroy

opportunity”

Networking, Negotiations, Customer Service and Sales is

Pay Your Attention Bill!

If you don’t pay attention, you pay with pain.

What’s in a Handshake?

Goo

d

Worse Than Bad

Grea

t

Them You

Palm down: Dominance

Palm Up: Submissiveness

Vertical: Equal

What are you excited about?

What are you working on?

What’s your biggest challenge?

Reading Body Language is the Key to Success!

“I suggest”

or

“I’d like to suggest”

Magic Phrase #1

“I suggest”

or

“I’d like to suggest”

“You Can”

Magic Phrase #2Magic Phrase #2

“You Can”

Magic Phrase #2

Magic Phrase #3

“Notice How”

Magic Phrase #4

“Now”

KEEP ON LEARNING!

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The Art and Science of Lie DetectionThe Art & Science of Lie Detection

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