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How People React To Magic. WONDER. ANGER. SKEPTICISM. CURIOSITY. FRUSTRATION. FEAR. SKEPTICISM. CURIOSITY. WONDER. FEAR. EXPANSION. CONTRACTION. FRUSTRATION. ANGER. Problem Solving. Define the problem. Gather Information. Form Hypothesis. Test. Analyze Results. - PowerPoint PPT Presentation
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WONDER
CURIOSITY
SKEPTICISM
FRUSTRATION
ANGER
FEAR
How People React To Magic
WONDER FEAREXPANSION
CONTRACTION
CURIOSITY SKEPTICISM
FRUSTRATION ANGER
Problem Solving
• Define the problem
• Gather Information
• Form Hypothesis
• Test
• Analyze Results
• Conclusion
FILTERS
I.R.
External Event
Communication
Delete Distort Generalize
PARIS
IN THE
THE SPRING
FEATURE FILMS ARE THE RE-
SULT OF YEARS OF SCIENTI-
FIC STUDY COMBINED WITH
THE EXPERIENCE OF YEARS
1000 40
301000
1000 201000 10
4100
Assumptions
Expectations
Values
What’s your lens?
Values + Vision =
Mission
Current Reality
Envisioned Future
“Significant creative energy is generated when you can see clearly where you are and where you want to be. When the distance between the two is clearly visible in your mind, a natural tension builds that can be resolved only by discovering and implementing new ideas.”
Doug Hall, Author,
Jump Start Your Business Brain
Stress Producing Humor
P okes fun at other peoples individual short comings.
R eflects anger.
O ffends with inappropriate use of sexual references or profanity.
D ivides a group by put-downs.
U ses stereotypes to denigrate a person or group.
C reates a cruel, abusive and offensive atmosphere.
I s insensitive to what causes others real pain.
N egates self-confidence.
G ives license to hurt somebody.
Stress Reducing Humor
R educes tension by joking about universal human frustrations and faults..
E ncourages people to relax an laugh.
D elights in poking fun at oneself.
U nites people by building rapport.
C reates a supportive atmosphere of fun and caring.
I ncludes everybody in the good time.
N otes the positive aspects of human relationships.
G ives everybody a chance to participate.
Philip Harris, President & CEO, PJM InterConnection
“The shortest distance between two people is a
smile.”
Victor Borge
How People React to Ideas
1. Verbal Idea Killers
2. Non-Verbal Idea Killers
3. Verbal Idea Support
4. Non-Verbal Idea Support
Rule of Agreement
• Say “Yes” to your partner
• Make your partner look good
ConstraintsConstraints Stimulate
Creativity
Limerick
There once was a guy from the moon,
Whose birthday was the 30th of June.
He was a man with no hair.
And he’d never breathed air.
But, boy, could he carry a tune.
CONFLICT
Conflict Handling Modes(Thomas & Kilman, 1974)
Mode Level of Level of
Assertiveness Cooperation
Avoiding Low (Lose) Low (Lose)
Competing High (Win) Low (Lose
Accommodating Low (Lose) High (Win)
Compromising Moderate (Win Some) Moderate (Lose Some)
Conflict Handling Modes(Thomas & Kilman, 1974)
Mode Level of Level of
Assertiveness Cooperation
Avoiding Low (Lose) Low (Lose)
Competing High (Win) Low (Lose
Accommodating Low (Lose) High (Win)
Compromising Moderate (Win Some) Moderate (Lose Some)
Collaborating High (Win) High (Win)
E-A-R Technique
Empathize
Attend
Respond
FEAR WONDER
CURIOSITY
SKEPTICISMFRUSTRATION
ANGER
