Words to Live By: 1. I have Kleptomania but when it gets bad, I
take something for it. 2. The right shoes can change your life.
Cinderella 3. My short term memory is not as sharp as it used to
be. 4. Besides that, my short term memory is not as sharp as it
used to be. 5. I may be schizophrenic, but at least I have each
other. 6. Relief: What trees do in The Spring. 1 Slide 2 A. Dont
bother me, Im living happily ever after. B. Sarcasm is just one
more service I offer. C. I pretend to work, they pretend to pay me.
D. No worries. I started out with nothing and still have most of it
left. E. Your failure to plan does not translate into my crisis. F.
Errors have been made, others will be blamed Things I would LIKE to
actually say 2 Slide 3 The Economy Is S O O O O Bad! The economy is
so bad that I got a pre-declined credit card in the mail. The
economy is so bad if the bank returns your check marked
"Insufficient Funds," you get to call them and ask if they meant
you or them? The economy is so bad Motel 6 has declared it will no
longer leave the light on. The economy is so bad the Mafia is
laying off judges. 3 Slide 4 4 Slide 5 Supervisor Reasonable
Suspicion Training Presenters J. Mac Allen, C-SAPA Howard Taylor,
Ph.D. 5 Slide 6 FTA Educational Requirements Informational Material
and Employee Assistance Hotline If Available Training: Covered
Employees 1 hour Effects and Consequences of Drug Use Signs and
Symptoms Training: Supervisors 2 hours (Reasonable Suspicion) 1
hour on Alcohol Misuse 1 hour on Drug Misuse On Physical,
Behavioral Speech and Performance Indicators of Use No Requirement
for Recurrent Training 6 Slide 7 President, National Toxicology
Specialists 27 Years Experience in Drug Testing Board Certified
Forensic Toxicologist Former SAMHSA Lab Director Current SAMSHA Lab
Inspector Breath Alcohol Technician Instructor Howard Taylor, Ph.D.
Diplomate ABFT, ABCC-Toxicology 7 Slide 8 J. " Mac " Allen C-SAPA -
Certified Substance Abuse Program Administrator BAT - Breath
Alcohol Technician TrainerTrainer STT - Alcohol Screening Test
Technician TrainerTrainer PI - Private Investigator, State of
Tennessee. Retired Founder & Former Executive Director - SAPAA
Principal Superior Training Solutions BA Communications University
of Miami 8 Slide 9 Course Overview Section 1.Forward The Disease of
Addiction, Educational Requirement, Why Test?, Types of Tests
2.Alcohol Section 2.Alcohol Signs, Symptoms, Performance Indicators
of Misuse, Alcohol Concentration in the Body Section 3.Drugs Which
Drugs Tested Signs, Symptoms, Performance Indicators of Abuse Drug
Retention in the Body Section 4.Reasonable Suspicion Confrontation,
Dos and Donts, The 5 Step Process, Documentation 9 Slide 10
Addiction 47 million people addicted to cigarettes 1 4 million
addicted to alcohol 14 million addicted to drugs other than alcohol
10 Slide 11 Addiction Continued No-one checks alcoholic or drug
addict as their career choice. No-one gets into recovery because
they are having too much fun. 11 Slide 12 Addiction - continued
Mid- Brain is the Primitive Brain Fight, Flight, Food, Fluids Sort
of relay station for vision hearing, and bodily movement. Cortex is
the Logical/Thinking Brain Memory, attention, thought, language,
and consciousness. Drugs Hit the Primitive Mid-Brain!! 12 Slide 13
Methamphetamine 13 Slide 14 Warning Signs of Addiction C - Control
Control or Cutback Use? A - Anger Angry if Confronted ? G - Guilt
Guilty About Use ? E - Eye Opener Use in Morning ? It is Not hard
to STOP - It is difficult to Stay STOPPED !!! 14 Slide 15 Who Uses
ALCOHOL? / How Much? A.126 million or 53% of population 12+ drink
B. 30 million or 29.3% are binge * or heavy ** C. 19 million or
6.5% admit either drinking on the job or just prior to going to
work * 58 million Americans, 12 + Binged - 5 Drinks at one time in
last 30. ** 17 million Americans, 12+ report Heavy 5 or more, 5 xs
or more 30. 15 Slide 16 Is the Problem Real? Who Uses Drugs ? 75 %
are Employed White (8.2%), Black (10.1%), Hispanic (6.2%),
Multiracial (14.7%) 18 - 25 y/o (19.6%), 26 and older (5.9%) Male
(9.9%), Female (6.3%) Source: 2008 Household Survey on Drug Use 16
Slide 17 Being on Drugs vs. Reality 17 Slide 18 What Does it Cost
(More $ for Raises?) Abusers Work About 67 Cents of the Payroll$
Dollar They are 5 Times More Likely to Have an Accident 16 Times
More Likely to be Absent From Work Use 3 Times as Many Sick
Benefits 5 Times as Likely to Seek Workers Comp Claim Plus Others:
Time, theft, waste, employee loss, management headaches etc. 18
Slide 19 1. Used Marijuana in the last 30 days - 15.2 million 2.
Used Psychotherapeutics in the last 30 days - 6.2 million 3. Used
Cocaine in the past 30 days - 1.9 million Used Crack in the past 30
days - 359,000 4. Used Meth / Amp in the last 30 days - 314,000
MDMA (X) 555,000 (0.2 percent) used Ecstasy. 5. Used Heroin in the
past 30 days 800,000 (.045) 6. PCP is having a rather low use rate
however, High School does show use Source: 2008 Household Survey on
Drug Use 19 Slide 20 Reasons to Test Pre-Employment Random Post
Accident Reasonable Suspicion Return to Duty - (ALL must be under
Direct Observation) Follow-Up - (ALL must be under Direct
Observation) 20 Slide 21 Reasonable Suspicion Request for test
should be based on: A reasonable and articulated belief that the
employee used prohibited drugs OR alcohol on the basis of specific,
contemporaneous, A. AppearanceB. Behavior C. Speech D. Body Odor
Based on Part 655.43, Supervisor or other company official, who is
trained in detecting the signs and symptoms of drug use/alcohol
misuse, must make the required observations 21 Slide 22 Refusal to
Submit Failure to Appear Within a Reasonable Time Conduct that
Clearly Obstructs Collection Leaves the Collection Area Refuses to
Cooperate Failure to Raise Clothing for Direct Observation (if
Required) Possess a Prosthetic Device Failure to Undergo a Medical
Evaluation (if Required) Physician Determines that No Medical
Explanation Exists for Failure to Provide a Sample Substitution
Adulterants 22 Slide 23 Drugs That Are Tested 1. Alcohol -
including any over-the-counter medications that contain alcohol. 1.
Marijuana - including Hashish, Hash Oil 2. Cocaine - including its
powdered form and rock/free base form which is generally referred
to as Crack 3. Amphetamines, Meth, MDMA speed (X), Crystal, Crank,
and Ice 4. Opiates - A category of analgesics/pain killers includes
Opium, Codeine, Morphine, Demerol, Darvon, Percocet, Percodan,
Fentanyl and others. It also includes Heroin which has no legal use
5. Phencyclidine - Angel Dust, PCP 23 Slide 24 Are we in any
danger? Drugs Alcohol 10.0 million persons, aged 12+ reported
driving under the influence of illicit drugs during the prior 12
months 30.0 million persons, aged 12+ reported driving under the
influence of alcohol during the prior 12 months. 24 Slide 25 25
Slide 26 Section 2 / Alcohol 2.Alcohol Section 2.Alcohol
Definitions, Basics, Signs, Symptoms, Performance Indicators of
Misuse, Alcohol Concentration in the Body Section 3.Drugs Which
Drugs? Signs, Symptoms, Performance Indicators of Abuse Drug
Retention in the Body Section 4.Reasonable Suspicion Testing
Confrontation, Dos and Donts, The 5 Step Process, Documentation 26
Slide 27 1. Basics.How much, Amount in drinks, Alcohol and the
Body, Measuring inebriation 2. Definitions.Training, How to apply
the training, Use and abuse 3. The Problem Path...Social, Abusive,
Alcoholism Documentable SIGNS. 27 Slide 28 Basics: Annual Alcohol
Consumption/WHO 28 Slide 29 Basics: Which is More Intoxicating?
Beer 12 oz x 5% = 0.6 oz of ethanol Wine 5 oz x 12% = 0.6 oz of
ethanol Distilled Spirits (80 proof) 1.5 oz x 40 % = 0.6 oz of
ethanol A Standard Serving - Contains the Same Amount of Ethyl
Alcohol (0.6 oz) 29 Slide 30 Basics: Alcohol Absorption Full vs.
Empty Stomach 30 Slide 31 Basics: Alcohol & The Body Absorbed
Through Stomach and Small Intestine Takes 3-5 Minutes to Reach the
Brain (Blood/Brain Barrier) Takes About 30 - 60 Minutes For
Absorption/Full Effect Food Slows Absorption Body Eliminates
Alcohol at the Rate of a Drink Every Hour and a Half ONLY Time
Works to Eliminate Alcohol NOT Cold Shower, Coffee, Exercise 31
Slide 32 Basics: Measurement of Alcohol (DOT Approved Methods)
Breath / EBT Device Approved Method for DOT Testing.02 Remove from
Duty.04 Disciplinary Action/SAP Values are Approximate to Blood
Operators Must Meet Strict Training Requirements Saliva Approved
for DOT Screen Only Positives Must be Confirmed by Breath 32 Slide
33 First : Required Training Content: The training, which shall be
used by supervisors to determine whether Reasonable Suspicion
exists to require a test, shall include the physical, behavioral,
speech and performance indicators of probable use. (signs &
symptoms) Second :: How Applied: Apply the indicators of probably
alcohol use * through observations of specific contemporaneous
physical appearances, behaviors, speech, body odors, and/or,
performance indicators of an employee. (signs & symptoms) *
Most regulations and polices require that the observations for
requiring an alcohol test must be made: Just preceding : During or
: Just after the period of the work day that is regulated.
Definitions : Reasonable Suspicion Training & Requesting a Test
33 Slide 34 Arbitrary Definitions: Symptoms vs. Signs Symptoms: A
characteristic indication of the existence of internal disorders or
diseases especially when experienced as a change from normal
functions or sensations. Bear in mind that medical professionals
may categorize the abuser depending on what physical/bodily traits
the person manifests. Signs: Outward physical manifestations that
are observable and serve as evidence of some other action. These
are not mutually exclusive. 34 Slide 35 Symptoms : Alcohol Abuse
& Alcoholism (Hard to cite/usually not common knowledge) High
blood pressureNausea Fatigue Cirrhosis Pancreatitis Sweating
Tremors/shakes Headaches Liver inflammationIncreased cancers Heart
damage Hangovers at least once a weekBlackouts Yellowing
skin/jaundicePsoriasis Mental health deterioration Body loses
processing functions 35 Slide 36 Definitions : Stops on the Problem
Path Drinking CONTINUUM with progressive stops and SIGNS : Stop 1.
Social drinking an occasional drink at a gathering or dinner Stop
2. Abusive Still has control: Drinks frequently as a crutch to
affect mood i.e., relax, escape, feel normal, and may move down the
path to: A. Binge drinking five drinks or more once in the last
month B. Heavy drinking five drinks or more 5xs in the last month
and then on to: Stop 3. Alcoholism Disease/no control: The day may
start with an eye opener and drinking just continues 1. Early stage
alcoholism 2. Middle stage alcoholism 3. Late stage alcoholism 36
Slide 37 Signs: This is a Microcosm of the ENTIRE Path/almost all
the signs: 1 - 4 drinks /.08Inhibitions down, friendlier, laughing/
inappropriate behavior Gets louder and less inhibited/ even less
inhibited Repetitive speech topics/ unable to understand situation
Talks at varying speeds and volume/ slurred speech 5 8 drinks /1.6
Loses fine motor skills/ poor machine skills/drops things Reaction
time/ slower to react to spills / get out of the way Beginning to
have balance problems/ staggering gate Very deliberate movement/
coordination problems Eye hand coordination decreases/ work becomes
slow Slurred speech/ not able to communicate Fowl language/
inappropriate speech Problem Path: Stop #1 Watching the Inebriation
process at work Extreme Social Drinking 37 Slide 38 The Problem
Path: Social Drinking Stop #1 Continued Watching the Inebriation
process at work Extreme Social Drinking 5 8 drinks /1.6 Continued:
Problems understanding questions/ confusion Difficulty remembering
/ inappropriate responses Drowsiness/ asleep on the job 9 10
drinks/2.0 Loss of critical reasoning skills/ dangerous behavior
Loss of major muscle group control/ accident concern Mental
confusion and exaggeration/ loss of faculties Nystagmus involuntary
eye movement 11 + drinks Stupor, unconsciousness, pass out, Alcohol
Poisoning (18 drinks bottle) death Signs are almost generic: Add
these to others in the course. All should trigger a test. 38 Slide
39 Define Stops #2 & #3: Abuse vs. Alcoholism 1.Alcohol Abuse
is the misuse or overuse of alcohol on a recurrent basis to the
detriment of: A. Relationships B. Family life C. Work D. Finances
E. Safety 2. Alcoholism is Abuse taken a step further. The disease
manifests through a physical compulsion coupled with a mental
obsession to drink. It is characterized by: A. A craving for
alcohol and a high tolerance B. A loss of quantity control when
drinking C. A physical dependence on the drug D. Withdrawal
symptoms when alcohol stops being ingested 39 Slide 40 Abusive
DrinkingStop #2 Not signs as much as behaviors that characterize
the beginning of the Abuse path: 1.Drinks to become drunk 2.Drinks
at a certain time each day 3.Becomes irritable if the pattern/time
is disrupted 4.Drinks by themselves on purpose 5.Become aggravated
if asked to justify their drinking or amount 6.Increase Social
drinking to 3-5 a day / stashed bottle 7.Increased tolerance
8.Prefer to only go to functions where there is alcohol 9.Tend to
have a favorite drink and complain if not available 10.Begin to
have strained family relationships 11.Lose interest in prior
hobbies and activities 40 Slide 41 Abusive Drinking - Stop #2 contd
Workplace signs (in advance) Keep and review personnel records.
Watch for significant changes in appearance, personality, attitude
& Behavior. 1. Unexplainable sickness, and more frequent
absences 2. Performance or conduct problems 3. Behavioral
changes/reactions: a. Mild Responder used to take everything
without outward upset b. Average Responder voiced opinions and
would push back when justified but in a professional manner. c.
Emotional Responder reacts to both personal and workplace
situations somewhat dramatically. 4. Accident problems or near
misses 5. Difficulty getting along 41 Slide 42 Abusive Drinking
Stop #2 Continued Signs in the workplace (Assumes you have not seen
or smelled inebriation signs) 6. Increased instances of tardiness
7. Sloppy or incomplete work 8. Excuses for everything 9. Incessant
apologies 10. Forgetfulness and declining good judgment 11. Missed
quotas that used to be met 12. Increasingly strained relationships
with coworkers 13. Difficulties just getting along 14. Difficulty
being a team player 15. Less concerned about the safety of
themselves & others 42 Slide 43 Signs, Symptoms and Performance
Indicator: Alcoholism is normally progressive in nature, usually
stems from abuse, and can be tracked through three different stages
A. Early B. Middle C. Late. Each of these stages is accompanied by
"denial. The abuser is not willing to admit he or she has a problem
and is considered to be in a state of denial". Each stage of
continuing abuse has distinctive signs and symptoms of related
characteristics. 43 Slide 44 1.A general tardiness / late for the
start of the workday 2.Coming back to the workplace/ late back
after lunch and breaks 3.Leaving the workplace early/ frequently
off clock non excused 4. Being overly sensitive to criticism/
difficult to manage 5. Increased complaints / difficulty finding co
workers -work groups 6. Continual health complaints/ fit for
performance 7. Lies about anything/ lack of trust 8. Denial of
problems/ management problem 9. Decreased job performance/ unable
to complete assignments Alcoholism: Problem Path Stop #3 Continued
44 Slide 45 1.Frequent absenteeism/ absences beyond allowed
2.Family emergencies/ frequent call in absences / unreliable
3.Deterioration in appearance/ appropriately dressed 4.Quick to
anger re: job performance / insubordination and discipline 5.Poor
attitude, concentration, and lack of discipline /follow direction
6.Hostile attitude on any alcohol / observed verbal altercations
7.Increased injuries/ fit for duty 8.Continued general breakdown in
health and wellness (Good Supr. Syn.) 9.Increased need for medical
attention/ fit for duty 10.Unreliable and inattentive work habits/
danger to co-workers 11.Borrows or steals money / policy on crime
or garnishments 12.Increased requirement for disciplinary actions/
i nsubordination Alcoholism: Problem Path Stop #3 Continued 45
Slide 46 Brains function now depends on drugs effect 1.Prolonged
absences / and will be out as long as possible 2.Aggressive
behavior / insubordination 3.Sleeping on the job /dangerous
behavior 4.Balance / unsteady in any position 5.Obvious physical
deterioration/ fit for duty 6.Marital problems/divorce/ lack of
concentration - dangerous 7.Financial problems/ trouble with co
workers - disruptive 8.Continuous health problems/ fit for duty and
absences 9.Withdrawal symptoms/ allowed as such: nausea, tremors,
seizures. 10.Drinking on the job/ physical signs & performance
indicators 11.Contemplation of suicide/ so listen carefully
Alcoholism: Problem Path Stop #3 Continued 46 Slide 47 A reading of
0.02 Breath Alcohol Content (BrAC) is equal to the consumption of
approximately one cocktail, one five ounce glass of wine or one 12
ounce glass of beer in a one hour period. BrAC Observable
BehaviorImpairment Present_________ 0.01 - 0.05None Ability to make
good judgments affected. 0.04 - 0.12 Euphoria Diminution of
attention, judgment, and control sensory-motor impairment, slowed
information processing. 0.09 - 0.25 Excitement Loss of critical
reasoning skills. impairment of perception, memory and
comprehension. 0.18 - 0.30Confusion Mental confusion, exaggerated
emotions, stumbling, slurred speech. 0.25 - 0.40Stupor Breakdowns
in motor control. 0.35 - 0.50Coma Unconsciousness. 0.45+ Death
Death occurs through loss of involuntary muscle function (breathing
stops). 47 Slide 48 Is there an easy way to know when a test should
be requested? Could any one be in any danger? Yes - Test Just My
Opinion 48 Slide 49 Section 3 / Drugs Section 3.Drugs Which Drugs?
Signs, Symptoms, Performance Indicators of Abuse, Drug Retention in
the Body Section 4.Reasonable Suspicion Testing Confrontation, Dos
and Donts, The 5 Step Process, Documentation 49 Slide 50 50 Slide
51 1. Used Marijuana in the last 30 days - 15.2 million 2. Used
Psychotherapeutics in the last 30 days - 6.2 million 3. Used
Cocaine in the past 30 days - 1.9 million Used Crack in the past 30
days - 359,000 4. Used Meth / Amp in the last 30 days - 314,000
MDMA (X) 555,000 (0.2 percent) used Ecstasy. 5. Used Heroin in the
past 30 days 800,000 (.045) 6. Used PCP in the past 30 days - 51
Slide 52 Marijuana What is it Marijuana is the mind-altering
substance produced from a plant with the scientific name Cannabis
sativa (the Hemp plant). The drug is used because its primary
active chemical, tetrahydrocannabinol (THC), may induce relaxation
and heighten the senses. Get stoned or get high 52 Slide 53
Marijuana 53 Slide 54 Rolling a Marijuana Joint 54 Slide 55
Marijuana-Signs and Symptoms Loud Talking and Bursts of Laughter
Sleepiness in Later Stages Forgetfulness in Conversation Reduced
Concentration and Coordination Inflammation in Whites of Eyes
Pupils Likely to Be Dilated Munchies / Hunger Odor Similar to Burnt
Rope on Clothing or Breath Tendency to Drive Cars Slowly, Below
Speed Limit Distorted Sense of Time and Distance Loss of Interest
in Activities 55 Slide 56 Distorted Sense of Motion & Space 56
Slide 57 Short Term Memory Issues 57 Slide 58 Cocaine / Crack
Stimulant 58 Slide 59 Cocaine Crack 59 Slide 60 Cutting Coke into
Lines 60 Slide 61 Cocaine or Crack Psychomotor Stimulation
Excessive Restless Activity / Difficulty Sitting Still Lack of
Interest in Food or Sleep Irritable, Argumentative, Nervous /
Severe Shifts in Mood Paranoia in Larger Doses Talkative
(Conversation Often Lacks Continuity) Subjects Change Rapidly Runny
Nose/ Nosebleeds / Chronic Nasal Problems Frequent Lip Licking
Extremely Sensitive to Loud Noises. This Sensitivity Can Create
Paranoia Which Leads to an Inability to Concentrate on Tasks 61
Slide 62 Ice - Methamphetamine 62 Slide 63 Methamphetamine 63 Slide
64 Meth/Amphetamine Both amphetamines and their cousins,
methamphetamine are powerful central nervous system stimulants. On
the street this classification of drugs is called Speed because of
the way the drugs speed up the bodily processes. They also increase
heart rate which pumps adrenaline into the body. Generally, the
users experience an extreme sense of well being, increased
alertness, a hyper need for activity, decreased appetite and
increased blood pressure. 64 Slide 65 Ice - Methamphetamine 65
Slide 66 Amphetamine/Methamphetamine Dilated Pupils Dry Mouth and
Nose Frequent Lip Licking Excessive Restless Activity/ Difficulty
Sitting Still Lack of Interest in Food or Sleep Irritable,
Argumentative, Nervous Talkative (Conversation Often Lacks
Continuity) Subjects Change Rapidly Alertness, Wakefulness, Mood
Elevation Loss of Appetite, Exhaustion Sense of Power and a False
Sense of Security 66 Slide 67 Driving and Drugging! 67 Slide 68
Opium/Heroin 68 Slide 69 Opiates 69 Slide 70 Opiates Signs and
Symptoms Mental Dullness Lethargy and Drowsiness Going Back and
Forth From Alert to Drowsy Cold, Moist Skin or "Gooseflesh"
Scratches Frequently Slurred Speech Constricted Pupils That Fail to
Respond to Light If Injected, Needle Tracks or Scars Paraphernalia
(Syringes, Spoons, Medical Droppers, Bent Spoons, Metal Bottle
Caps, Small Glassine Bags or Foil Packets) 70 Slide 71
Phencyclidine Dipper 71 Slide 72 PCP Angel Dust Unpredictable
Behavior With Mood Swings Including Self- destructive Behavior
Disorientation With Agitation and Violence If Exposed to Excessive
Sensory Stimulation Fear, Terror, Rigid Muscles, Strange Gait
Deadened Sensory Perception, Possibly Unaware of Severe Injuries
Non-communicative Mask-like Facial Appearance Hallucinations
Synaesthesia (See Sounds, Smell Colors) Inability to Concentrate on
Tasks Can Cause Accidents 72 Slide 73 Drug Retention Times Alcohol
1 Drink every 1 1/2 hours Marijuana (THC) Casual ( 3-4 Days )
Chronic ( Weeks ) Cocaine, Opiates, Amphetamines 2-3 Days PCP Up to
7 days (Acute) Weeks (Chronic) 73 Slide 74 Section 4 /
Confrontation Section 4.Reasonable Suspicion Testing Confrontation,
Dos and Donts, The 5 Step Process, Documentation 74 Slide 75
Reasonable Suspicion Request for test should be based on: A
reasonable and articulated belief that the employee used prohibited
drugs OR alcohol on the basis of specific, contemporaneous, A.
AppearanceB. Behavior C. Speech D. Body Odor Based on Part 655.43,
a Supervisor or other company official, who is trained in detecting
the signs and symptoms of drug use/alcohol misuse, must make the
required observations 75 Slide 76 Reasonable Suspicion Testing
Based On 655.43 Specific Contemporaneous Articulable Documentation
Concerning: Appearance Behavior Speech Body Odors 76 Slide 77
Confrontation Tips Review Policy Requirements for Reasonable
Suspicion Testing ! Speak to the Employee Directly Interview in a
Private Location Show Concern for Employee Listen to Employee - Do
NOT Play Counselor Discuss Job Performance and Expectations Stick
to Specific, Contemporaneous and Articulable Facts Get a Partner
Concerning: Appearance, Behavior Speech or Body Odor And DO! 77
Slide 78 Confrontation DOs and DONTs DO remember problems get worse
when left untreated. DO conduct the interview in a private place.
DO plan exactly what steps you intend to cover in the interview. DO
emphasize you are only concerned with performance, and safety. (If
performance, have numbers.) DONT cover for people. (Dont enable.)
DONT try to diagnose the problem. Performance and safety. DONT
moralize in any way. Performance and safety. DONT discuss drug or
alcohol use. Performance and safety. DONT be mislead by
sympathyevoking tactics. DONT make threats that you cant or dont
intend to carry out. 78 Slide 79 Reasonable Suspicion Testing Step
1 : Removal of Employee to Private Area Step 2:
Interview/Discuss/Assess Step 3: Drive Employee to Collection Site
Step 4: Perform Collection/Breath test Step 5: Drive Employee Home
Step 6: Documentation A. Documentation if delayed B. We recommended
written before leaving work 79 Slide 80 Stay Calm /Think it
Through/ 5 Step 1.Ask the employee to accompany you to a place of
privacy. A. Refuses: Stay with them and have some call HR or
security B. Remind them that position may have consequences.
2.Inform the employee you are concerned about their safety or
behavior and based on company policy are going to have them driven
to collection site. 3.Call ahead to the collection site whenever
possible. Speed things up. 4.Have the employee driven home after
collection. A.Have someone get out of the car, and either walk them
to the door or B.Watch them go through the door. 5.Make certain the
situation and details are clear in everyones mind. (I prefer
written documentation even if not required.) 80 Slide 81
Ploy:Attempts to get you involved in personal problems. React:Only
there to get the work done correctly and safely Ploy:Has excuses
and explanations for everything, no matter what. React:Fine to
listen a bit, but must inform them reasons make no difference.
Ploy:Employee falls apart, cries, tells you how sorry they are.
React:Stand up, give them a minute to compose, and leave the room.
Ploy:Get pity by suggesting you ought to be more understanding.
React:Fine to say you are sorry they are having to go through this,
and then bring the conversation back around. Ploy:Becomes loud,
angry, and tries to be intimidating. React:Either leave for a
moment, or listen through it, and return to the original
conversation. Ploy:Is very sorry and promises that things will
change and not repeat. React:Pleased to hear that but the
collection must go forward. 81 Slide 82 Step 1 of the 5 Step 82
Slide 83 Step 2 of the Five Step 83 Slide 84 Step 3 of the Five
Step 84 Slide 85 Step 4 of the Five Step 85 Slide 86 Step 5 of the
FIVE STEP Make sure you document the situation as quickly as
possible once you have had the conversation and the collection
process is proceeding. If written documentation is not required, we
suggest you discuss the proceedings with the second supervisor and
be sure details and the overall process has clarity. FYI: While
written documentation is not always required, we believe it is best
if supervisors who request Reasonable Suspicion Drug Tests have a
written record of their observations prepared no later than 24
hours after the incident, or before the test result is released,
whichever is earlier. Step 5. Documentation 86 Slide 87 !! Not So
Fast!! New Rules for DOT Drug Testing May 2010 ! New CCF Lower
Cutoffs: Cocaine and Amphetamines Allowance for IITFs (Initial Test
Facility) New Analytes e.g. MDMA Heroin Test (MAM) on ALL samples
87 Slide 88 Thanks for your Attention J. Mac Allen [email protected]
615-764-0027 Howard Taylor, PhD [email protected] 615-353-
1888 88 Slide 89 Thanks for your attention! 89
