Work Based & Integrative Studies Workshop Catalogue Catalogue_4.pdf · Work Based & Integrative Studies Visit our Workshop Schedule to find out which modules are running soon and

Workshop Catalogue Work Based & Integrative Studies

Visit our Workshop Schedule to find out which modules are running soon and to book – go to tiny.cc/cwrsws

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Work Based & Integrative Studies

Workshop Catalogue

Version 19.11.12

The Centre for Work Related Studies is one of the largest centres for negotiated work based learning globally – commended and showcased by

the quality and funding bodies for higher education



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> WORKSHOP MODULES .................................................................................... 4

Self Review and Negotiation of Learning ........................................................... 4

Skills and Approaches for Work Based Learning ................................................ 5

Negotiated Experiential Learning ....................................................................... 5

Influence & Impact through Research ................................................................ 6

Conflict Transformation ..................................................................................... 6

Aggression and Bullying ..................................................................................... 7

Interactive Facilitation ....................................................................................... 7

Action Learning Facilitation ................................................................................ 8

Communication Skills ......................................................................................... 8

Tranisition and Change Management ................................................................ 9

Negotiation Skills ............................................................................................... 9

Strategies for Effective Workplace Leadership ................................................. 10

Effective Workplace Teams .............................................................................. 10

Emotional Intelligence in the Workplace ......................................................... 10

Stress & Stress Management ........................................................................... 11

Mentoring in the Workplace ............................................................................ 11

Principles, Processes and Skills of Coaching ..................................................... 11

> ONLINE MODULES ......................................................................................... 12

Services and Stakeholders ............................................................................... 12

Delivering Results ............................................................................................ 12

Organisational Structure, Culture and Change ................................................. 12

Organisational Environment ............................................................................ 13

The Learning Organisation .............................................................................. 13

Programme and Project Management ............................................................. 14

Analysis and Use of Evidence ........................................................................... 14



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Public Policy Making and Analysis .................................................................... 14

The Government .............................................................................................. 15

Managing Finance ............................................................................................ 15

Public Finance Management ............................................................................ 15

Public Finance Policy ........................................................................................ 16

Leading People through Change ...................................................................... 16

Managing and Leading People ......................................................................... 16

Managing People ............................................................................................. 17

Business Strategy and Planning ........................................................................ 17

Creativity and Problem Solving ........................................................................ 17

Communication and ICT ................................................................................... 18

Information and Knowledge Management ...................................................... 18

Exit Review and Forward Planning ................................................................... 18

> MODULES SUPPORTED WITH ONLINE MATERIALS ........................................ 19

Emotional Intelligence ..................................................................................... 19

Factiltating Community Engagement .............................................................. 19

Change ............................................................................................................. 20

Equality and Diversity in the Workplace ......................................................... .20



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> WORKSHOP MODULES

Self Review and Negotiation of Learning (Module Codes: IS4001, IS5001, IS6001 & IS7001) Available at all levels and supported by online materials.

This module involves engagement with two linked processes: an initial, in-depth personal review and self audit, and then the subsequent identification of appropriate personal and professional development opportunities. The self review element of the module is designed to help participants uncover skills, abilities, knowledge, beliefs, values and assumptions that are held as a prelude to a consideration of future possibilities for development. This will most typically lead to the negotiation of an approved studies pathway of learning tailored to meet the needs of the participant (and, if appropriate, the needs of their employing organisation). This is a process which is likely to involve the identification of past learning relevant to the proposed programme of study, and for which an APL claim may be made. Importantly, the module also aims to develop the skills and capabilities associated with reflective processes and to encourage the vision necessary for action planning. These are attributes that are transferable to future personal and professional development and are critical in the context of lifelong learning. This module will be essential for most individually negotiated programmes of study in that it provides a context for self-audit, confirms the level of study to which an individual will proceed, and identifies the pathway to be followed.



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Skills and Approaches for Work Based Learning (Module Codes: IS4002, IS5002, IS6002 & IS7002) Available at all levels and supported by online materials. The module provides an intellectual toolkit for work-based learners and aims to ensure that students possess the skills of planning and reflective practice applicable to negotiated experiential learning at work and for understanding the workplace as a site for learning and professional development more generally. It builds on the skills and processes delivered through Self Review and Negotiation of Learning introducing students to considerations of work culture and ethos. The module is intended to increase students’ awareness of issues to consider when learning through work, and to prepare them to take an active part in negotiating experiential and work-based projects, together with associated learning agreements. It introduces a range of approaches, techniques and audit tools designed to enhance understanding of the self, and of others, in the workplace.

Negotiated Experiential Learning (Module Codes: Single:IS4011, IS5011, IS6011 & IS7011; Double:IS4017, IS5017, IS6017 & IS7017, Triple: not available level 4, IS5020, IS6020 & IS7020) Available at all levels and supported by online materials. This module is designed to enhance the student’s workplace practice and provides a framework for the approval and accreditation of experiential learning activities undertaken in the context of the workplace. These may take the form of discrete, identifiable projects or may be specific areas of learning that involve engagement with a wide range of work activities. For the individual practitioner, the module offers an accreditation mechanism for CPD activities; from an organisational perspective it may provide the opportunity for an employee/volunteer to engage in innovative and strategic developments for the organisation as part of his/her work role and in so doing, enhance the work of the organisation. Prior to approval, the Negotiated Experiential Learning Agreement will require the signatures of the student, the employer or professional body (where applicable) and the University of Chester



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sponsoring Department, confirming that the module has been negotiated and agreed upon.

Influence & Impact through Research (Module Codes: IS6010, IS7010) Available at levels 6 and 7, supported by online materials. NB: The module title is ‘Designing Practitioner Research’ > Influence decisions and change through persuasive evidence > Increase impact through systematic and efficient approaches > Learn who, when and how to involve others in research Boost your confidence in designing persuasive, realistic and useful work-based investigations. You’ll get to grips with the language of research and your role as a practitioner-researcher – as well as key accelerated techniques for finding relevant knowledge inside and outside your workplace. You’ll find out what makes a convincing research proposal – by fine tuning your focus towards a precise research purpose and research questions, and crafting a practical and valid approach and set of methods which drive you towards these. Suitable for students who will be able to implement the methodology, and/or those studying the Research Methods for Work Based Learning module.

Conflict Transformation (Module Codes: IS4115, IS5111, IS6115 & IS7148) Available at all levels.

Conflict is the single largest cause of poor performance, dissatisfaction and job turnover. For instance, surveys within the NHS regularly show that around 50% of respondents have been or are being bullied. In addition 16% of the general workforce is said to be actively spreading dissatisfaction, much of this as a result of workplace conflict and the consequent poor management of such conflicts. On top of this studies claim that in many organisations 70% of HR personnel have been / are being bullied and yet these are the very people charged with dealing with conflicts! What can be done? Conflict Transformation has more of the answers than conflict management techniques and conflict resolution processes. The Conflict Transformation module uses a variety of learning experiences to embed a deep



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knowledge of key conflict dynamics combined with immediately practical methods of using them in the real world! Many people say it is one of the most significant and enjoyable modules they have taken.

Aggression and Bullying (Module Codes: IS4136, IS5124, IS6143 & IS7164) Available at all levels.

This module invites learners to go ‘behind the scenes’ and to understand what aggression and bullying are and how these qualities are manifested in working life. Strategies to prevent and counter aggression and bullying will be explored together with implications for safeguarding the self, others and organisations. Innovative and effective methods of reintegration of perpetrators of aggression and bullying will also be revealed.

Interactive Facilitation (Module Codes: IS4137, IS5125, IS6144 & IS7165) Available at all levels.

Facilitation is a growing field of endeavour that has the capacity to add significant value to an individual’s employability and to the workplace through the conscious and skilful harnessing of diverse experiences, hidden talents, unconscious competences and the forging of hitherto unconnected links, shared stories, contrasting beliefs and competing values. This module provides in depth knowledge of how to use, adapt, synthesise and reflect on a variety of key facilitation skills that will better enable learners to help themselves and their colleagues to challenge the status quo, reveal potentialities, embrace uncertainty, harness creative and innovative thought, handle paradox and consequently develop both individuals and groups. The emphasis of the module will rest on the practical application of theory and the embracing of uncertainty and those interpersonal energies that are more appropriately harnessed than controlled.



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Action Learning Facilitation (Module Codes: IS4149, IS5149, IS6149 & IS7125) Available at all levels.

Action Learning has been identified as a method of learning since Revans introduced the concept shortly after the Second World War. It is a method of collaborative learning where a small group of learners (an ‘action learning set’) meet regularly to reflect on real work issues. Its basic philosophy is that the most effective learning takes place when we are faced with a real problem to solve. Action learning may enhance the way in which people learn, drawing on actual practice, and using the experience of members working together to apply new ideas to each members’ role. Thereby the focus of this module is to develop participants’ awareness of Action Learning and their understanding of how this can be effectively developed and utilised. Participants will be supported in exploring the role of Action Learning in their work how it may engender developments in the performance of individuals, services and organisations. In addition, to analysing their own experiences, abilities and skills in relation to set facilitation.

Communication Skills (Module Codes: IS4121, IS5114, IS6119 &IS7133)

Available at all levels. This module seeks to develop participants’ skills base and knowledge relating to communication at work in response to demand from employers and/or students. Participants will be encouraged to explore interpersonal, group and organisational communication while acquiring relevant skills. Communication models will be used to support practical and reflective learning, with benefits for participants and organisations alike.



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Transition and Change Management (Module Codes: IS4116, IS5112, IS6116 & IS7129) Available at all levels. Change is an inescapable part of both social and organisational life, indeed the leitmotiv, a recurring theme, of contemporary organisational theory is that of managing change. It seems that organisations, and subsequently the individuals working within them, face an unrelenting stream of pressure from globalisation, social and demographic trends, shifts in government policy and the development of new technology. This module seeks to develop participants’ knowledge and skills in the process of understanding, creating and coping with change within the work place while being encouraged to develop the skills necessary for the management and facilitation of transition. Theories concerning organisational culture, organisational development, psychology and sociology will be explored in relation to developing personal strategies to effectively manage the change process.

Negotiation Skills (Module Codes: IS4138, IS5126, IS6145 & IS7160) Available at all levels.

During this module most learners find that they are amazed at how often they have been manipulated and taken advantage of in the past precisely because they have not understood key negotiation approaches. Learners will be encouraged to explore and use different aspects of ethical, principled, guerrilla and dirty-tricks approaches to negotiation. As a direct result learners will experience increases in confidence, assertion and the ability to negotiate more successfully. The module is facilitated by an expert professional mediator.



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Strategies for Effective Workplace Leadership (Module Codes: IS4146, IS5132, IS6152 & IS7180) Available at all levels.

This module enables students to develop an understanding of the factors that influence effective work place leadership. It investigates key concepts relating to work place leadership and encourages students to develop their leadership style. Overall, the module will support students in building strategies to assist them in developing a personal leadership framework for use in their work place.

Effective Workplace Teams (Module Codes: IS4124, IS5118, IS6125 & IS7140) Available at all levels.

People who function well in a team environment need to be motivated towards common goals and provided with the support and encouragement necessary to achieve them. This module aims to extend participants' experience and understanding of group processes and team roles and dynamics. It also explores the concept of teambuilding, with particular focus on workplace practice.

Emotional Intelligence in the Workplace (Module Codes: IS4126, IS5121, IS6134 & IS7149) Available at all levels.

This is a module that provides an opportunity for people working in organizations to understand and address key issues associated with emotional intelligence. Learners will increase their knowledge of emotional intelligence and methods of accessing emotional intelligence whilst minimizing interference. Participants will typically be encouraged to map their patterns of emotional experience and expression and compare how these may be in alignment with, or at variance with, their intellectual preferences and explore the meaning of any tensions and conflicts that surface. Participants will also be encouraged to learn how emotional issues contribute to - or detract from - effective workplace functioning.



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Stress & Stress Management (Module Codes: IS4118, IS5110, IS6121 & IS7136) Available at all levels.

This module is designed to enable participants to identify stress and stress management issues and to be able to develop strategies that can help them deal effectively with stress in the workplace. It looks at psychological, social and environmental sources of stress, life stresses, stress triggers in the workplace, stress and the legal framework, together with management strategies and coping styles.

Mentoring Learners in the Workplace (Module Codes: IS5144, IS6146 & IS7168) Available at levels 5, 6 and 7.

Mentors in the workplace require an empathy and relatively sophisticated skill repertoire in order to be effective. The module is designed to capture and raise awareness of mentorship, and will be a vehicle for improving capability and knowledge of appropriate approaches to support work-based learners. It encourages participants to develop their own mentorship skills and approaches.

Principles, Processes and Skills of Coaching (Module Codes: IS4109, IS5109, IS6109 & IS7109) Available at all levels.

The aim of this module is to provide a foundation for those who have an interest in Coaching as a learning and development tool, for individuals and organisations. It will give students a broad understanding of the principles behind coaching, together with the processes (using models and frameworks) typically used in coaching. In addition it will develop their listening and questioning skills essential for effective coaching practice.



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> ONLINE MODULES

Services and Stakeholders (Module Codes: IS4130, IS5156, IS6129 & IS7130) Available at all levels. The module is designed to develop knowledge of key issues in the management of services and stakeholder relationships in a public service environment so that the learner is able to improve their personal performance and their contribution to the planning and delivery of services and application of good practice in the context of continual service improvement.

Delivering Results (Module Codes: IS4127, IS5128, IS6124 & IS7124) Available at all levels. The module is designed to develop knowledge of key issues in the management of service delivery in a public service environment so that the learner is able to improve their personal performance and their contribution to the planning and delivery of services and application of good practice in the context of continual service improvement.

Organisational Structure, Culture and Change (Module Codes: IS4134, IS5130 & IS6130) Available at levels 4, 5 and 6. To provide maximum potential for study in organisational structure, culture and change, whilst providing a rigorous and structured framework for work related learning. To give students the opportunity to develop and apply organisational structure culture and change skills and knowledge required for their individual progress. To provide a mechanism that enables HE to work efficiently and



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economically in partnership with external organisations to design and deliver modules which meet specific needs

Organisational Environment (Module Codes: IS4153, IS5153, IS6123 & IS7123) Available at all levels. This module is designed to encourage students to develop knowledge of those factors which affect the operation of organisations, particularly those affecting their own, employing organisation. It introduces students to a range of business environment concepts and influences, including explanatory models, and on completion participants will be able to situate their employing organisation within its operational environment and account for the impact of external factors on its performance and development.

The Learning Organisation. (Module Code: IS7135) Available at Level 7

Just what constitutes a ‘learning organisation' and its importance in organisational development is a matter of some debate. It is the view of many writers on organisations that the perfect Learning Organisation is not an attainable goal, it is merely a desirable concept; there is no correct implementation of the Learning Organisation. However, it does seem a truth that every company has something new to learn and they can continuously adapt and adjust in light of this. How to capture and utilise this learning is challenging but continuous change and adaptation is critical if any company is to survive, and thrive, in today's global marketplace. In this module you will explore some of the themes that have emerged in the literature and the contributions of key thinkers like Donald Schon and Peter Senge. In doing so you will analyse and evaluate the notion of a learning organisation, its core characteristics, its relevance to the wider concept of organisational development and change and possibly explore how your organisation may become a more effective learning organisation.



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Programme and Project Management (Module Codes: IS4150, IS5133, IS6154 & IS7204) Available at all levels. The module is designed to provide an opportunity to develop an evaluative approach to the management of projects and programmes in a public service environment so that the learner is able to improve their personal performance and their contribution to the planning and implementation of projects and programmes and application of good practice in the context of continual service improvement.

Analysis and Use of Evidence (Module Codes: IS4120, IS5134, IS6122 & IS7216) Available at all levels. The module is designed to develop knowledge of key issues in analysis and use of evidence in a public service environment so that the learner is able to improve their personal performance and their contribution to the planning and delivery of services and application of good practice in the context of continual service improvement.

Public Policy Making and Analysis (Module Codes: IS6004, IS7004) Available at levels 6 and 7. The module is designed to assist persons with a role in the policy process to develop a more formal and critical understanding of the process of policy creation and delivery as well as provide them with the analytical tools to conduct more formal analysis.



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The Government (Module Codes: IS4131, IS5138 & IS6131) Available at levels 4, 5 and 6. The main objective is to familiarise students with the broad machinery of government in the UK as a basis for critical engagement with the development of policy in an area relevant to the learners work. As such it is an important contextual module for a deeper understanding of the formal development of policy and its embedding into administrative procedures.

Managing Finance (Module Codes: IS4156 & IS5142) Available at levels 4 and 5. The module is designed to help students familiarise themselves with the processes of financial management, particularly in the public sector. It addresses the need for students to develop appropriate skills in the setting and managing of budgets, in the use of management accounts and enables them to address issues such as the controlling of costs and business planning.

Public Finance Management (Module Codes: IS5135, IS6140 & IS7169) Available at levels 5, 6 and 7. The module is designed to facilitate the process of day to day financial management in the public sector. It is suitable for those with existing budgetary responsibilities and those without previous experience.



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Public Finance Policy (Module Codes: IS5136, IS6136 & IS7141) Available at levels 5, 6 and 7. The module is designed to allow the learner to critically engage with the process of resource allocation in government; the relationship between economic theory and public finance; issues related to the raising of finance and the role of institutions in allocating resources. In addition learners will participate in some of the key debates in public finance and the process of modernisation.

Leading People through Change (Module Codes: IS4145, IS5137, IS6137 & IS7137) Available at all levels. The module is designed to facilitate the leadership of organisational change, in the context of modernising public services by examining strategies for implementing change.

Managing and Leading People (Module Codes: IS4139, IS5119, IS6118 & IS7226) Available at all levels. To provide maximum potential for study in management and leadership, whilst providing a rigorous and structured framework for work related learning. To give students the opportunity to develop and apply subject specific skills and knowledge required for their individual progress. To provide a mechanism that enables HE to work efficiently and economically in partnership with external organisations to design and deliver learning in relation to management and leadership which meets specific needs.



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Managing People (Module Codes: IS4133 & IS5155) Available at levels 4 and 5. The module is intended primarily for people working in organisations who have responsibility for managing others or who aspire to managing others. Some of the topics covered will be; organisational purpose and mission, management and organisational behaviour, individuals and interactions in organisations, groups and leadership (new tasks, work methods and approaches, targets/objectives), organisational processes, improving and monitoring performance, developing staff.

Business Strategy and Planning (Module Codes: IS4159, IS5158, IS6156 & IS7156) Available at all levels. The module is designed to provide an insight into key issues in the principles and application of business strategy and planning techniques so that the learner is able to improve their personal performance and their contribution to ongoing operations, continuous improvement and innovation, typically in a public service or business environment.

Creativity and Problem Solving (Module Codes: IS4154, IS5154, IS6158 & IS7217) Available at all levels. The module is designed to provide an opportunity to develop an evaluative approach to the use of creative thinking and problem solving techniques so that the learner is able to improve their personal performance and their contribution to continuous improvement and innovation, typically in a public service environment.



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Communication and ICT (Module Codes: IS4158 & IS5157) Available at levels 4 and 5. The module is designed to provide an insight into key issues in the principles and application of communications and information management techniques so that the learner is able to improve their personal performance and their contribution to ongoing operations, continuous improvement and innovation, typically in a public service or business environment.

Information and Knowledge Management (Module Codes: IS4143, IS5131, IS6151 & IS7177) Available at all levels. The module is designed to provide an introduction to key issues in the management of information and knowledge in a organisational environment so that the learner is able to improve their personal performance and their contribution to the evolution of new systems and application of best practice in the context of the improvement of public services, and business generally.

Exit Review and Forward Planning (Module Codes: IS5022, IS6022 & IS7023) Available at levels 5, 6 and 7. The module is designed to encourage students to reflect upon their pathway of learning on the WBIS programme as a whole, contextualising learning and personal development. Students are encouraged to consider progress and identify themes arising from their study on WBIS and to consider future personal and professional development opportunities in the light of their learning experiences on the programme.



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> MODULES SUPPORTED WITH ONLINE MATERIALS

Emotional Intelligence in the Workplace (Module Codes: IS4126, IS5121, IS6134 & IS7149) Available at all levels. This module provides an opportunity for people working in organizations to understand and address key issues associated with emotional intelligence. Learners will increase their knowledge of emotional intelligence and methods of accessing emotional intelligence whilst minimizing interference. Learners will be encouraged to map their patterns of emotional experience and expression and compare how these may be in alignment with, or at variance with their intellectual preferences and explore the meaning of any tensions and conflicts that surface. Participants will be encouraged to learn how emotional issues contribute to - or detract from - effective workplace functioning.

Facilitating Community Engagement (Module Code: IS7228) Available at Masters Level only. The aim of the module is to enable practitioners who are engaged with community groups to develop the means to ensure their effective participation in decision making. This involves the development of their own skills as facilitators, designing an effective engagement strategy, utilising a range of techniques to foster participation and implementing it. It is suitable for practitioners in a variety of fields such as health, housing, regeneration, planning, community work, local and central government and a wide variety of public, private and voluntary agencies. It is also useful to representatives of community organisations who wish to develop the capacity of their community to engage effectively in decision making.



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CHANGE This workshop is appropriate for students taking any one of the following modules at levels 4, 5, 6 or 7:

Transition and Change Leading People Through Change and Managing Change

Change is an inescapable part of both social and organisational life, indeed the leitmotiv, a recurring theme, of contemporary organisational theory is that of managing change. It seems that organisations, and subsequently the individuals working within them, face an unrelenting stream of pressure from globalisation, social and demographic trends, shifts in government policy and the development of new technology. This workshop seeks to develop participants’ knowledge and skills in the process of understanding, creating and coping with change within the work place while being encouraged to develop the skills necessary for the management and facilitation of transition. Theories concerning organisational culture, organisational development, psychology and sociology will be explored in relation to developing personal strategies to effectively manage the change process. EQUALITY AND DIVERSITY (E & D) IN THE WORKPLACE (Module Codes: IS4214, IS5214, IS6214 & IS7214) This full day workshop provides a comprehensive introduction to and overview of equality and diversity concepts and legalities with a focus on why E&D is important in each and every workplace. Those who attend this workshop will be eligible to enrol on a 20 credit WBIS module on Equality and Diversity in the Workplace and, following the workshop, will undertake a 4000 or 5000 word WBIS assignment at an appropriate negotiated Level (4-7) on a key issue of E&D in their work place.

Documents

Work Based & Integrative Studies Workshop Catalogue Catalogue_4.pdf · Work Based & Integrative Studies Visit our Workshop Schedule to find out which modules are running soon and