Work Environment and Man

8/8/2019 Work Environment and Man

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Being an Effective Manager inBeing an Effective Manager in

aa Dynamic WorkingDynamic Working

EnvironmentEnvironment

Work Environment and Man


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DefinitionDefinition

Promotion and maintenance ofPromotion and maintenance ofphysical,mentalphysical,mental and social welland social well--beingbeing

of the workersof the workers PreventationPreventation amongst workersamongst workers

Protection from risksProtection from risks

Placing and maintenancePlacing and maintenance


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What is work environmentWhat is work environment

Business environmentBusiness environment Organisation issuesOrganisation issues

People cha

llengesPeople cha

llenges

Achieving effectivenessAchieving effectivenessAn effective manager?An effective manager?

BehavioursBehaviours War for talentWar for talent

So?So?


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But first, some SELFBut first, some SELF

APPRAISALAPPRAISAL

A little boy went into a drug store, reachedA little boy went into a drug store, reached

fora soda carton and pulled it over to thefora soda carton and pulled it over to the

telephone.telephone.

He climbed onto the carton so that he couldHe climbed onto the carton so that he could

reach the buttons on the phone andreach the buttons on the phone and

proceeded to punch in seven digitsproceeded to punch in seven digits

The storeThe store--owner observedowner observed and listened toand listened to

the conversation:the conversation:


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Organizational Issues forOrganizational Issues for

Ma

nagersM

anagers1.1. Competitor challengesCompetitor challenges

2.2. Managing peopleManaging people

3.3. Delivering on customer promiseDelivering on customer promise

4.4. Keeping up with technologyKeeping up with technology

5.5. Managing growthManaging growth

6.6. ComplianceCompliance

7.7. Shareholder returnShareholder return8.8. Government legislationGovernment legislation

9.9. LegislationLegislation


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People ChallengesPeople Challenges

External influencesExternal influences

High levels of unemploymentHigh levels of unemployment

Extended families requiring a lot of supportExtended families requiring a lot of support Brain drain with increasing number ofBrain drain with increasing number of

nationals working in the diasporanationals working in the diaspora New players in the market with a resultantNew players in the market with a resultant

higher attrition rate for key peoplehigher attrition rate for key people

Increasing inflation levelsIncreasing inflation levels General declining standards of livingGeneral declining standards of living High level of fraudHigh level of fraud New labour lawsNew labour laws UnionsUnions


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People ChallengesPeople Challenges

Internal influencesInternal influences

Limited promotion prospects and abundanceLimited promotion prospects and abundanceof young ambitious graduatesof young ambitious graduates

Pressure to invest in post graduatePressure to invest in post graduate

qualifications for staffqualifications for staff Limited internal pipeline for senior rolesLimited internal pipeline for senior roles Full acceptance of principles and practice ofFull acceptance of principles and practice of

Performance ManagementPerformance Management Inconsistent service cultureInconsistent service culture Managing work pressureManaging work pressure Staff indebtedness, general financial overStaff indebtedness, general financial over--

commitment?commitment? Staff integrityStaff integrity


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The NewThe New PsychologicalPsychological

ContractContract OLDOLDCONTRACTCONTRACT1.1. StabilityStability

2.2. PredictabilityPredictability

3.3. PermanencePermanence

4.4. Standard workStandard workpatternspatterns

5.5. Valuing loyaltyValuing loyalty

6.6. PaternalismPaternalism

7.7. Job securityJob security8.8. Linear career growthLinear career growth

9.9. One time learningOne time learning

10.10. Security for LoyaltySecurity for Loyalty

NEW CONTRACTNEW CONTRACT1.1. ChangeChange

2.2. UncertaintyUncertainty

3.3. TemporarinessTemporariness

4.4. Flexible workFlexible work

5.5. Valuing performanceValuing performance

6.6. Self relianceSelf reliance

7.7. Employment securityEmployment security

8.8. Multiple careersMultiple careers9.9. Lifelong learningLifelong learning

10.10. Commitment forCommitment forDevelopment &Development &EmployabilityEmployability


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AchievingAchievingEffectivenessEffectiveness


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An effective manager?An effective manager?1.1. Inspires a shared visionInspires a shared vision

2.2. Good communicatorGood communicator

3.3. IntegrityIntegrity

4.4. EnthusiasmEnthusiasm

5.5. EmpathyEmpathy

6.6. CompetenceCompetence

7.7. Ability to delegate tasksAbility to delegate tasks8.8. Emotional stabilityEmotional stability not a victimnot a victim

9.9. CreativityCreativity

10.10.Discipline/focusDiscipline/focus


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The FirstThe First Two ThingsTwo Things toto

Mea

sureMea

sure

A.A. ProductivityProductivity

B.B. GrowthGrowth


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What made you successfulWhat made you successfulin the past, wont today andin the past, wont today and

wont in th

e future.wont in th

e future.Innovate and grow, orInnovate and grow, or

vanish.vanish.--


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11 Key Success Factor11 Key Success Factorss1.1. Standards well defined and controlled.Standards well defined and controlled.2.2. Good strong and frequent communications;Good strong and frequent communications;

personalized, seek listen and action feedbackpersonalized, seek listen and action feedback3.3. Fair but firmFair but firm4.4. Bias for actionBias for action5.5. Acceptance to make mistakes and learn fromAcceptance to make mistakes and learn from

themthem6.6. Minimalist organization which cuts out what isMinimalist organization which cuts out what is

not importantnot important7.7. Tight focus on core activityTight focus on core activity8.8. Active new business thrustActive new business thrust

9.

9. T

eam working, but minimum of formalTeam working, but minimum of formalmeetings and committeesmeetings and committees

10.10.Responsible decision making by the individual,Responsible decision making by the individual,not by consensusnot by consensus

11.11.Single status organizationSingle status organization


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Work Environment and Man