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real World Magazine Work Experience 2011
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graduate jobs + careers advice + sector news + case studies + employer profiles +
www.realworldmagazine.com » golden opportunities and back-up plans How to aim high and win whatever happens P26
» How do you spot a good placement? P16
» real world award winners Inspiring graduate stories P142011
make a life, not just a living
worK eXperience special issue
RAJEEB DEY
EXCLUSIVE INTERVIEW
maKe yourown cHancesentrepreneur rajeeb dey on why internships are old news P6
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WORK EXPERIENCE | SPECIAL ISSUE
Editorial: Editor Jon Madge • Publisher • Johnny Rich • Writer/Sub-editor Nathalie Bonney Researchers • Sam Passmore, Terri Sturman, Maxwell Ward• Designer Emma GoodmanAdvertising: Sales Andrea Moretti • Marketing/Distribution Manager James Munday • Client Services Manager Maria Tasle • Founder Darius Norell • Real World is a publication of Cherry Publishing: 22-26 Albert Embankment, London SE1 7TJ • Tel: 020 7735 4900E-mail: [email protected] • Website: www.realworldmagazine.comCopyright © 2010 Cherry Publishing Ltd 2010
RW
No part of this publication may be reproduced or stored in a retrieval system without the written permission of the publisher. We cannot accept responsibility for unsolicited manuscripts and photographs or for material lost or damaged in the post. The views in this publication or on our website are not necessarily those held by the publisher.
ContentsWhen the
rest of the
world is just
settling in to the new
university year or
gearing up for
Christmas, we know
our readers are keen
to get experiencing
the wide world of
work. We’ve got
advice straight from the mouths of the
graduate recruitment horse, with the top
employers telling you how to make the most of
a placement.
We also know that work experience isn’t
always about a short spell in an office. As
Rajeeb Dey suggests in our big interview, why
not make you own work experience and be an
entrepreneur? After all, the deep end of work
experience doesn’t any deeper than that and
if you’re going to make it on your own one day
why not start today? Of course, there’s also our
usual mix of news, advice and updates.
Enjoy.
Jon Madge, Editor
P10Muster your forcesMake your work experience work
Make a life, not just a living
At Real World we believe you should have a job that you want to get out of bed for. You should be doing something that’s going to inspire you, reward you and challenge you for the next 50 years.
We help you do what you enjoy and enjoy what you do. We want to be the ones to tell you about the job opportunity that’ll change your life. And we want to help you to get that job and then succeed without limits.
Real World is more than just a magazine. We’re leaders in graduate employment research. We train people how to raise their game. Everything we do is about helping you understand your career, kick-starting it and developing it. After all, apart from sleeping, you’ll spend more time working than doing anything else in your life.
We want you to make a good living, but we also want you to make a good life in the process. No sugar-coating and no dry job jargon – Real World tells it like it is. Just the best facts, advice and opportunities.
ON THE COVER
Interview 6 Rajeeb Dey says, Forget internships,
be an entrepreneur
UPFRONT
News 4
REAL WORLD FEATURES
Experience for sale 9 A lesson in personal PR
How do I make my work experience work for me? 10
Work experience by numbers 13
Real World Awards 14 The winning graduates and their
inspiring stories
The perfect fit 16 Find the experience that’ll work for you
How to get ahead 18 What makes a good placement?
Heaven and hell 20 The best and worst internships
A gap full of experiences 22 Your guide to the best gap year
resources
Ten ways to put your gap year on your CV 24
Golden opportunities 26 Aim high and make the most of
whatever comes
50 top work experience placements 28
Case studies 33 Real people, real stories
Get aheadThe anatomy of a good
placement
Get aheadThe anatomy of a good
placement
P18P18
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Real WoRld | NEWsRW
news
The office for National Statistics (oNS) has launched a national
recruitment campaign to create 35,000
temporary jobs across England and
Wales for the next Census, to be held on
27 March 2011. The ONs wants
applicants looking for flexible temporary
jobs, including students and graduates.
"The census is not just about counting
people,” says Glen Watson, Director of
the ONs Census, “the information it
provides is needed to plan vital services
like schools, hospitals, housing, roads and
emergency services. Census results are
also used as both a teaching and
research resource. The 2011 Census is
less than six months away. We need to
give people help and support to
complete and return the census
questionnaire and this means recruiting
the right people for this important
nationwide project.”
University College london (UCl) is
taking a more hands-on approach with its
career advice in the form of mock
assessment days. The days are aimed at
students facing the demanding
application process for jobs with top
employers. During the assessment days
students will take part in typical exercises,
all of which will be led by employers to
give unparalleled insight into the level of
preparation top companies are looking
for in their graduate recruits.
"The initiative goes a step further than
the tips and advice that form the usual
preparation for the high pressure
assessment days,” says Karen Barnard,
Head of the UCL Careers service. “We
want to really prepare our students for the
very tough application process that exists
for the very best jobs.”
RIP the CV
The newly launched job search website
www.labels.io, is dispensing with CVs and
asking job seekers to list their skills and
experience instead. The idea behind this
is to shorten the time it takes recruiters
and employers to find potential
employees by pinpointing suitable
applicants by their skills rather than
irrelevant info on a CV, all for free.
Octavian Popescu, the Romanian
founder of www.labels.io, describes the
website as "a game changer".
He adds, “Given how difficult it has
become to find professionals with specific
skills, abilities, experiences and work
histories. Three, four and five-page
résumés are boring and unnecessary;
diluting key information needed by
employers to quickly and easily identify
qualified
candidates”.
Popescu is
optimistic over
the success of
his website and
its ability to
modernise the
way we look for
jobs. “With no
direct
competition in the marketplace and a
solution with so much upside, we intend
to revolutionise the field of technology
recruitment.”
More jobs ahoy
assessment days, ever wanted to practise?P
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How to network effectively
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Research has shown that
unemployment among the recently
graduated has reached its highest
levels for 17 years, at approximately
8.9%. The overall rate of
unemployment growth, however, is
slowing and Charlie Ball, deputy
research director at the Higher
Education Careers services Unit
(HECsU), is optimistic despite the high
graduate percentage. “Prospects for
graduates in the short-term look
brighter, with unemployment, as a
result of the downturn, likely to have
peaked and next year we expect to
see a decline. However, with the
anticipated public sector job cuts the
future in the medium-term looks less
clear”.
8.9%Graduates looking for work
and internships prefer to go
to recruitment fairs and
presentations rather than
trawl through recruitment
advertisements online, a
survey has shown. Chris
Phillips, Publishing Director at
www.TARGETjobs.co.uk, says
that “it's encouraging that
today's graduates are eager
to meet, talk to and evaluate
graduate recruiters at fairs,
presentations and other
events and don't base their
views merely on online
research and graduate
publications.”
Phillips is, however, wary
of the pitfalls of recruitment
presentations. “It's sobering
to know that a bad presen-
tation could ruin years of a
positive brand image as the
graduates attending will tell
their mates, who tell their
mates who tell their mates".
Graduates say no to blind-date recruiting
Graduate unemployment reaches 17-year high
ever wondered what the secret to networking is? Professional careers
advisor and CV writer Tom Dezell has written a new book entitled
‘Networking for the Novice, Nervous or Naive Job seeker’. This self-help
book aims to provide direction to those who may feel a little bit lost
going in to the world of work.
Explaining how the book came about, Dezell said, “Despite the
varied backgrounds of the job seeking populations, I’ve seen too
many people use their own fears to hinder their networking abilities. I
experienced these fears on a personal level as well and wanted to
share the skills I acquired with others.”
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inteRvieW | RAjEEb DEy RW
Rajeeb Dey is the founder of
Enternships.com, an online jobs
board that has sent the world of
work experience out for a tin of
tartan paint and changed the rules while
it’s gone.
The idea behind the website is that
graduates can do more with their work
experience than just make tea and
answer phones. It places graduates with
newly created or quickly expanding
companies, in which they are expected
to fuel that expansion. Creating new
ideas, founding a new department or
completely changing how a business runs
isn’t usually what work experience is
about but Rajeeb thinks that maybe it
should be.
We caught up with Rajeeb to ask him
whether you really can make your own
work experience and why some
graduates should.
RW: So how does an entrepreneurial work experience differ from the usual kind?
RD: We usually place our graduates with
small businesses or fast-moving start-ups.
So it’s a lot more hands on. In a normal
work experience you get to go into a role
that’s already created, in a start-up you
kind of have to do everything.
RW: What skills would graduates develop in this sort of placement?RD: you have to use the kind of
innovation and creativity to create your
own environment.
Make your own work experience
Rajeeb Dey, Founder of Enternships.com explains why now might be the time to turn your back on internships and go it alone.
t
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1 – Come up with a good idea. It
doesn’t have to be an invention or
some ground-breaking idea. What I’m
doing isn’t original, there are already
jobs boards. What's unique is the
branding, the message and the
markets I’m connecting. What pain
are you addressing and are you
passionate about it? That’s important
- this is going to be your life.
2 –Find some support. This can be
financial support or mentoring or just
general advice. There is a tendency
with entrepreneurs to be very
precious about their ideas, to think
that if they tell anyone they’ll steal it.
In my experience that isn’t the case,
I’ve found it’s been more useful
talking to people about my ideas
and gaining their advice.
3 – just go and do it. There are people
that spend a lot of time writing very
detailed business plans and working
out the smallest details of their ideas.
but in this day and age, it’s all about
finding out if works. So just get it out
there, see if people like it and if they
don’t then ditch it and work on
something else.
We’ve had lots of people with
Enternships who have created their own
role and made themselves indispensible
to the organisation they’re working in.
Others have learned everything they
need to go off and start up their own
business.
RW: What are the qualities that make someone right to be an entrepreneur?RD: you haven’t exactly got to be mad,
but you’ve got to be bold and willing to
take risks. And you’ve got to be able to
fail, which is a real problem in britain
because we have a culture that sees
failure as bad, whereas in America there
are entrepreneurs that have failed and
started another company and
succeeded, and they wear that failure as
a badge of honour.
you also have to be quite comfortable
with uncertainty because you aren’t
going to have a regular salary.
It’s also important to be able to think
outside the box and be prepared to
challenge the status quo. For me, I know
that if someone tells me ‘this is the way
something is’ I immediately question why
is it? Does it have to be?
RW: isn’t risk, particularly financial risk, a problem for graduates because it isn’t something that they are in a position to take?RD: The great thing about setting up a
business now is that it doesn’t have to
cost very much. Particularly if it’s an online
business, all you need is an idea and a
domain name and you can pretty much
run it from your bedroom.
The economy now is ideal for anyone
with an idea to start a business. In a more
stable economy there are jobs on offer
that might seem like a better offer than
starting up your own business but at the
moment there just aren’t those jobs there
so you’ve got nothing to lose.
you can start up a company and see
if it works and if it doesn’t it hasn’t cost
you very much. It’s the perfect example
of the lean business model.
RW: So is now the ideal time to start a business?RD: yes. I think we should change some of
the rhetoric around graduate
unemployment. I’ very passionate about
graduates becoming entrepreneurs and I
think it should at least be on their radars
as an option. So I think now is a great time
and it is a sensible option.
I should add that it’s not going to be
for everyone. Not every graduate should
become an entrepreneur because it’s
not going to suit everyone. Not the way of
working nor the lifestyle. However if you’ve
ever had an inclination or thought about
maybe dabbling in it, now is the time to
try it.
RW: What advice would you give to graduates looking for a job, either traditionally or as an entrepreneur?RD: I want to stress the importance of
networking. It’s never too early to start.
There is a perception that you only do
that kind of thing when you have a job
and have business cards to give out to
people. Actually, I started creating my
network when I was 17.
In this day and age it’s not a case of
walking into a job because you’ve got a
good degree. It’s going to be a case of
what do you know and who do you know.
So build a good network around you
and keep in touch with your network.
the 3-step plan to becoming an entrepreneur
you don't have to bemad exactly,but you have to be bold and willingto take risks.you've got to beable to fail.
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WoRk expeRience | sELLING yOu ExpERIENCE RW
Jessica Hodkinson, found her work
experience at Oxfam the perfect
launching pad to landing a job
in pR and giving her inspiration to
set up her own blog www.prcompany.
org.uk. she shares with Real World why
work experience is invaluable and how to
make it count when it comes to securing
paid employment.
Most students at university live for the
moment and not for the future, with work
experience coming low on their list of
priorities. I've been there myself and I
remember thinking that going out for a
few drinks was far more exciting than
giving up an hour or two to work unpaid.
However work experience is more vital
than ever and especially in an economy
with major cutbacks and soaring levels of
competition. In some cases people have
worked a whole year of unpaid work
experience, which is obviously quite
daunting but it doesn't have to be this
way. Apply to work for companies that
interest you and book in two weeks here
and there between semesters throughout
your time at university. showing that you
are keen to work and have the
motivation to do something on top of
your studies definitely makes you stand
out from the crowd.
I worked for Oxfam twice a week while
attending weekly seminars and lectures.
This voluntary experience was extremely
valuable as I was involved in writing press
releases, liaising with national newspapers
and organising fundraising events.
As well as giving me a great insight
into pR, the experience helped me to
build on my personal confidence and I
also gained a sense of satisfaction seeing
where the generated funds were
being used.
If you do some work experience
before applying for jobs at university it
gives you a great conversation starting
point and aids you with the confidence
to express your knowledge. Employers do
not like lazy graduates. They seek active,
willing and enthusiastic candidates.
Having as much work experience in the
field of work you are interested in will put
you miles ahead of the game.
Shout about what you've doneyou may have only worked for an agency
for a month but this is still essential
experience. List all the activities you took
part in and expand on certain tasks you
carried out. If you spoke to various
people over the telephone, state in your
CV that you liaised with various media
outlets and reached your goal of getting
news out on time.
Work experience does not have to be
something amazing, even volunteering to
look after a brownie pack or coach
football is proof you have gone out of
your way to do something extra and
worthwhile.
.
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experience for saleGetting your ideal job is the most important business deal any graduate has to negotiate. But how do you give you give the PR spin to your most valuable commodity: your experience.
Quick tips• Appear determined and energetic-
employers do not like lazy
graduates.
• Get as much experience as possible
whilst at university – I held down a
part time job and carried out pR for
Oxfam and gained agency.
experience in the summer break.
• Network and speak to people - get
yourself on LinkedIn and Twitter.
Following companies you would like
to work for is most beneficial.
• Don’t sit back and wait – approach
companies and stress your passion
to work for them.
• Make yourself stand out – how can
you make your CV different?
• start a mini project, such as a
personal blog and get yourself
online.
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experience
RWWoRk expeRience | making it work
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Ashley Hever, european talent acquisition manager at enterprise Rent-A-car“Learn a little about the business
before you start. once there,
demonstrate a good attitude, arrive
on time and look the part. Show an
interest in what you’re asked to do
and an eagerness to learn more.
Don’t just do the task in hand: add
value by using your initiative. Finally,
talk to people doing the job. those on
work experience who get noticed are
those who show genuine interest.”
How do i make my work
eve Worthington, Director of performance Management at HR Media Ltd, pR consultancy in Sheffield.“Do some research on the company
before you go - if a graduate on
placement with us can show they
have some understanding of our
industry and general knowledge
about our company and clients all the
better. most importantly be
enthusiastic, proactive, work hard and
show your personality.”
if you wanted to design a way to put
most graduates off the world of work,
work experience might be it. For
many grads, it’s their first foray into
the world of work and they’re expected
to find a place for themselves between
making the tea and running the
company. then there are all those
dilemmas, do you ask questions? are the
rest of the office your colleagues? Should
you offer to stay late on a friday night?
never one to shy from the big issues,
real world has rounded up some of the
top graduate employers from different
industries to ask them the serious question
on your behalf.
For more advice from graduate
job-hunting experts, log onto www.
realworldmagazine.com
We asked the top employers the question on every graduate’s lips.
experience work for me?
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WoRk expeRience | MAkING It WORkRW
Heather collier, director of national council for Work experience“Set objectives for what you want to
achieve and keep a diary so you can
add your achievements to your CV
including how you’ve overcome any
challenges to demonstrate problem
solving skills to your next employer. Grab
any chance to take on more
responsibility and do the best possible job
to increase the likelihood of getting a
permanent role.”
Learning a fewcorporate nicetiesand politicking tipsis a big benefit
Help everyone youcome across from the receptionistto the MD
Stuart Burlton - chief operating officer at So organic “Understand that work experience is not
a holiday, it’s an opportunity to impress
and learn. Get involved in everything, be
enthusiastic, look for the next job to do
and be eager. that is what employers
want, and you want any reference
written for you to include these
comments. Remember, work experience
and internships can lead to a future job!”
Sophie Relf, Head of Marketing Strategy at the Guardian"View a work placement as opportunity
to prove your work/life skills and to
develop your career network. Learning a
few corporate niceties and politicking
tips along the way is also a big benefit.
Don't be shy about asking to get involved
in senior meetings, innovative new
projects or anything interesting that takes
your fancy. Your employer will want to
impress also, it's important to most
companies that the perception of
working with them is exciting and
challenging - give them an opportunity
to demonstrate this to you."Melissa ormiston, show manager for La Dolce Vita / Single Market events“We look for work experience people
who are proactive, positive and aren't
afraid of getting their hands dirty. If
you’re after a reference be sure you help
everyone you come across, from the
receptionist to the MD, word will spread
that you’re a team player. And if you
have an idea, be sure to speak up, you’ll
be noticed for caring about the
company.”
cana Witt, alumni manager at Lancaster University Management School“Use a work experience placement to
assess your performance and behaviour
in a work situation, to match skills, cultural
fit and to find potential. It’s an opportunity
for both sides to work out if the situation is
right, or could be right with some
additional input. It also gives each party
an easy exit if it doesn’t work out.”
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WoRk expeRience | thE NuMbERs RW
Work experience by numbers
18,000the total number of hours worked each week by Parliamentary interns.
1in3the number of interns that work for free, according to the tuC
Percentage of employers in a 2009 survey that thought their interns had above average team-working skills.
84%
3
the price a 1 month internship with the NsPCC sold for at auction.
£4,600
Percentage of employers that said they thought volunteering had a generally positive effect on career progression in a 2008 Government survey.
87%
The number of people out of a total 4,210 that gave their placement 10/10 on ratemyplacement.co.uk
16
Number of placements rated 1/10 or lower on ratemyplacement.co.uk 64%
Percentage of employers in a YouGov poll that said “gap years would help prepare people to develop crucial work skills before they enter into their career"
country 2008 2009 (position)South Africa 1 1kenya 12 2canada 2 3Australia 5 4Tanzania 4 5costa Rica 8 6Fiji 11 7peru 6 8india 7 9new Zealand 10 10
59:41 Ratio of gap year girls to boys
£1.7m
the combined value of all
the electronic goods
graduates on gap years
currently have on
them, according to
the AA.
Most popular countries for gap years
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WHAT’S NEW IN | CAREERRW
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Real World Awards Enterprising Student of the Year 2010 Winners
RW REAl WoRld AWARdS 2010 | thE WINNERs
Runner-up:Sunita deshmuku
In association with
Winner:Jack Smith
RWReal WoRld aWaRds 2010 | the winners
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entrepreneurial ideas, glittering
trophies and some of the finest
graduates in the country? it could
only be the sixth annual real
world Awards.
there are two categories: the
enterprising student of the Year (in
association with enterprise rent-A-Car)
and the student Personality of the Year
(supported by the Anjool Maldé
Memorial trust).
the Awards have been celebrating
the talent and innovation of graduates
for the past six years and this year’s
finalists were no different. the entrants
represented a diverse range of
backgrounds, races and cultures and
truly embodied the go-get-it attitude that
real world loves.
enterprising student of the Year 2010in third place was Adnan ebrahim,
graduate of University College London,
founder of Carthrottle.com and former
UCL entrepreneur society president. “it’s
been a long process to get here,” he said,
“but to get recognition from real world
for the work i’ve done is just fantastic”.
second place went to sunita
Deshmuku, a medicine graduate from
nottingham University. sunita has
published a medical textbook and is
setting up a registered charity providing
medical care and resources to children’s
hospitals in developing countries. she
said, “it’s such an honour to even make it
through as a finalist. it doesn’t matter
where you’re ranked, i think all finalists
should be congratulated”.
this year’s winner was King’s College
London graduate Jack smith. Jack is now
the Founder and Managing Director of
software training company Mediaroots.
he sampled generating his own income
very early on when, at the age of 13, he
Real World awards enterprising student of the Year 2010 Winners
worked as a freelance web designer with
clients mainly in the Us so he could keep
his age a secret.
By 15, Jack had started his first business
selling video game hardware
components via eBay. At university, he
organised a series of interviews with
successful entrepreneurs such as the
founders of the Big issue and
studentBeans.com to inspire other
students to consider starting their own
businesses. Jack also started a ‘Dragon’s
Den’-style competition to promote
enterprise among students.
speaking about the real world Award,
Jack said, “there aren’t many
competitions rewarding graduate
entrepreneurs, so all of us, all the finalists,
really appreciate this.” when asked how
he was going to invest his £2,250 prize
money, Jack laughed, “i’m not going to
invest it. this is going to me for sure!”
The student Personality of the Year 2010this year’s award, which includes cash
prizes of £1,500 for the winner and £500
for the runner-up, was dedicated to
Anjool Maldé, an Oxford graduate and
former runner-up, who tragically died in
July 2009 after achieving an enormous
amount in his short life.
the winner was richard Kuti from south
Bank University. richard's work as
president of his student union, re-
launching the student magazine and
running events for his local community
– particularly aspiring black
businesspeople – were just some of the
activities which helped single him out
from tough competition. On receiving his
award, richard Kuti said “Anjool is an
inspiration to all students and i'm
honoured to receive an award in his
name”
Runner-up:adnan ebrahim
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WoRk expeRience | pERfECt fItRW
The perfect fitYou’ve managed to get yourself a work experience placement. But is it right for you? Take this quiz to find out if you’ve picked the perfect path.
is the work experience in the industry you want to work in? this may seem an inane question, but
make sure you’re going in a similar
direction to the one you want to be
heading in. It’s no use getting a pR
internship if you want to end up in
finance and it may just be a case of
biding your time until you find the right
one. Work experience can help, however,
if you are unsure about what it is you
want to do. Getting a couple of weeks
experience can give you an idea of
whether that industry is right for you. It is
perhaps a rather long-winded process of
elimination, but it can set you on the right
track.
A) Yes, I’m doing what I’ve always
wanted to
B) No, but I think it could put me in the
right direction
c) A job’s a job, right?
Are you learning anything?
Its all very well getting some experience
down on your CV but what will really help
is if you learn new industry-specific skills
that’ll truly stand out to employers.
Knowledge of specialised data-
processing programs, for example, can
help in many sectors, so make sure you
intern somewhere where you can pick up
the know-how. And don’t be afraid to ask
about something you’re unsure about.
A) Yes, it’s like being back at school, but
in a good way
B) A bit, but I have to ask
c) Nope
Are you making contacts?
Being able to make contacts in your
chosen industry is vital for getting your big
break. for industries such as journalism
and pR, the people you know won’t only
help you on your way to realising your
goals, they’ll be vital to you once you’ve
achieved them. Success in these
industries relies not only on what you
know, but who you know.
A) Loads. I am king of the networkers
B) Some, but I’m a little shy
c) Nah, I just get on quietly
Are you working for the right people? Working for a large company has its perks
(looks good on the CV and will probably
provide good networking opportunities),
but working at a smaller company tends
to mean you are more involved in more
important tasks, rather than just making
coffee. You need to decide which would
suit your career path better.
A) Yes. It’s a great company and I feel
important to it
B) I’m doing trivial work, but at least I’m in
the right environment
c) I like making coffee
Are you actually doing anything?
there’s always a danger with work
experience placements that you’ll just
end up doing menial tasks and often just
sit around getting bored. Remember:
you’re there to learn.
A) I’ve got loads of interesting, valuable
work to do
B) It’s a bit tedious, but I’m ok with that
c) I’ve drawn some fantastic doodles
Are you getting on with your colleagues?Building relationships with those in the
workplace can be extremely beneficial to
your chances of finding a full-time job.
Whether that means being polite and
chatty in the office or even going out for
drinks after work, the friendlier you get
with the people that matter, the greater
the chance that they can recommend
you for a job.
A) they’re my new best friends
B) they’re fine I guess
c) I’m not here to socialise
AD
Mostly ACongratulations, you’ve found yourself at the pearly gates of
internship heaven. finding a good internship isn’t a golden ticket to
your dream job, but with the right attitude it’s the first step.
Mostly BYou’re on the right track but keep your eyes on the prize. If you lose
sight, you may end up stagnating in a role or area that isn’t where
you’d most like to be so always be on the lookout for better
opportunities.
Mostly cOh dear, you’ve been thrown into the fiery pits of internship hell.
Don’t worry though, with a little initiative you can get back on
course.
No pay
A discussion with someone senior at the start,
so everyone knows what to expect
Inte
rvie
w, as
if it
were
a full t
ime job
Opportunities to see a range of
parts of the business
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How to get aheadHow can you recognise a good work experience placement? What do you need to look out for? Always level-headed, and never one to put our heads in the sand, Real World headed off in search of answers... and here’s what we found.
No introduction to your
colleagues (how can you ask
questions if you don’t know
who anyone is)
No contact
with anyone senior
No pay
A discussion with someone senior at the start,
so everyone knows what to expect
Regular meetings to see how
you’re progressing
Properly advertised
Inte
rvie
w, as
if it
were
a full t
ime job
Opportunities to see a range of
parts of the business Making the tea
(if it’s once in a while),
every job has its dull bits.Some kind of training B
e
i
n
g
t
r e a t e
d
l
i
k
e
or induction day
other employees
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A gap fullof experiences
Gap years are great. They bolster tans and CVs alike. All of which makes choosing the right one crucial. Difficult though, when the only source of advice is your friend with the tattoo who keeps saying how spiritual Thailand was.
Worry not. Real World has macheted a path in the gap year jungle and proudly presents our guide to the best resources.
These sources are indispensible for the
DIy gap year planner.
Green Volunteers Fabio Ausender
www.greenvolunteers.com
A great guide for animal lovers,
volunteer to work with all kinds of
animals from eagles to elephants and
great whites, in all kinds of places, like
south Africa, Costa Rica and swaziland.
There are also projects closer to home,
such as seal watching in the shetlands.
Costs for accommodation and fees vary
dramatically, from nothing to thousands
of pounds. Luckily, this book has a handy
tick chart system to filter projects by
price, animal, length of stay or place.
Once you’ve bought the book, you also
get free, unlimited access to
greenvolunteers.com updated online
database.
Gap Year Guidebook 2010Alison Withers
A handy annual guide of places to go,
things to do and background
information on visas, first aid and
insurance.
The Man in Seat 61www.seat61.com
The ultimate resource for rail and ferry
travel. Mark smith started the site as a
hobby and it remains entirely
unaffiliated. This man knows his stuff, and
can get you from London to pretty
much any point in the world without
flying. He can probably also tell you
what the food will be like and how good
a nights sleep you’ll get.
Lonely planet Forumswww.lonelyplanet.com/thorntree
The best way to find out how to do
something is to ask someone who’s
done it. With a bit of hunting, you’re
bound to find you answers here.
Volunteer South Americawww.volunteersouthamerica.net
Far from the prettiest website out there,
but a fantastically comprehensive and
user friendly site. With no affiliations to
anyone, it lists all the volunteer
opportunities in south America, and a
quick hover over a name gives details of
what the organisation ofr project is
looking for, the costs and what is
included. A must for the south American
traveller.
DiY gap year
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Want a group adventure? These guys
are great.
Raleighwww.raleighinternational.org
Not for those who want to travel on a
budget, Raleigh offers charity working-
adventures that are also good for the
environment. Volunteer in Borneo, Costa
Rica, Nicaragua or India, and stay from
just over 3 weeks to ten weeks. projects
include building wells, teaching children
and working on conservation projects.
Costs range from £1,500 to £2,995.
Global xchangewww.globalxchange.org.uk
A serious organisation for those who not
only want to make a real difference but
are also considering humanitarian work
as a career. Not only must you take part
for 6 full months, but you also have to
apply at least 6 months in advance and
be prepared to attend assesment days.
you will be teamed up with a partner
and spend 3 months in their country, and
3 months here in the UK. Upcoming
exchanges include Xi’an (China) to
Glasgow and Kaduna (Namibia) to
Brighton. Candidates are expected to
raise at least £600.
The Adventuristswww.theadventurists.com
The adventurists works hard to make sure
you can have a real adventure while
raising money for charity. Don’t think your
friends will pay to see you sit in a tub of
baked beans? How about to see you
battle your way unaccompanied across
south America on a sofa-bike? yes, a
sofa-bike.
Other challenges include the World's
longest horse race, a Rickshaw Run
across India, and the now famous 10,000
mile Mongol Rally.
Adventure organisers
Looking for ways to make your CV stand
out before you even get to the world of
work? Then these are the programmes
for you.
Work the Worldwww.worktheworld.co.uk
If you want a career in medicine, you
can never do too much to get ahead.
Work the World offers medical student
elective placements that meet all British
Medical school requirements.
specialities include dentistry, midwifery
and new radiography placements.
It’s not exactly cheap, with costs
excluding flights and visas and ranging
from £940 for 2 weeks in Nepal, to £1,840
for 6 weeks in Tanzania.
cactus Languagewww.cactuslanguage.com
spend up to 3 months living abroad
and brush up on your language skills
while there. Cactus covers everything,
from lessons and accommodation to
day trips and socials. you can also do
shorter courses in more exotic locations,
like learning Quechan in peru. prices
range from 1 week for £150 to 3 months
for £1,000.
Global Vision internationalwww.gvi.co.uk
As well as offering standard adventure
and volunteer gap years, GVI also gives
the opportunity to train up while
travelling. Gain a TEFL qualification in
Thailand, a BTEC (Level 2) in team
leading, or in more specific subjects like
biological survey techniques - or even
become a qualified safari guide.
GVI also offers a job finding service
for those who TEFL qualify with GVI. Fees
range from £495 to £8,315 for an entire
year abroad.
Work experience and learning
Agencies Just need someone to put you in
touch with the right people?
Wwoofwww.wwoof.org
Wwoof (WorldWide Opportunities on
Organics Farms) has been running
since 1971, and has spawned it’s own
verb – wwoofing. The premise is
simple and successful – you get to
travel round the world and be
housed and fed in return for a few
hours working on someone’s farm.
There is usually a small sign-up fee to
access each country’s list, but this is a
fantastic resource for those on a tight
budget.
Se7en www.the7interchange.com
A bit like Wwoof, se7en lists social and
environmental low-cost or free
projects. One year's membership
costs £10.
WorkAwaywww.workaway.info
Another list of people looking for
volunteers, but with less eco emphasis
and more wide-ranging jobs: from
bar tender in the Venezuelan
rainforest to theatre technician in the
Negev Desert. It also has a ‘last
minute’ section, for hosts who need
someone urgently. you can view hosts
for free but to contact them it costs
£18 for 2 years (£24 for couples).
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When applying for jobs, that
gap-year that you took
three, maybe four years
ago can be a difficult thing
to highlight on your C.V or in an interview.
you know that you experienced all those
new things in new cultures and
surroundings but does that mean
anything to potential employers? The
answer is yes, you just need to detail it
properly. With the help of some leading
gap-year experts, Real World has put
together a list of 10 ways to sell those
gap-year experiences.
10 waysto put your
gap year on your cv
Whether it was a year-long holiday or 12 months of hard graft, make employers take notice of that gap year.
2 “Employers want to see evidence
that your gap year has helped
you to develop leadership, team
building, negotiation, resilience,
resourcefulness, independence, and
flexibility; that you have matured and
had life-changing experiences,” says
Linden Baxter, marketing and
communications manager at Lattitude
Global Volunteering.
1“Employers admit that they actively
seek to recruit those who have
taken a structured gap-year because
they are more likely to have developed
key skills such as teamwork, project
management, risk assessment,
languages and communication skills –
stress these points to employers.” Alex
sharratt, editor of the Gap-year
Guidebook 2011.
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4 If you took part in voluntary or
community work for an extended
period of time, mention this on your CV
rather than simply listing where you
went. you need to show that your work
had a long term, sustainable impact
on a community while also challenging
and stretching you. It shows you were
happy to be challenged and taken
outside of your comfort zone, which
gives potential employers a feel for
your work ethic and dedication.
3 Be honest. Detail the dates of your
travels and mention what you did,
i.e. June 2008-June 2009: gap year
travelling – visited: India, Thailand, New
Zealand etc. If you learnt a language
then mention it, but don’t make your
time away sound more vocational
than it was.
10 “Think about how different you
felt after your gap year, did it
meet your expectations?” advises
Linden Baxter. “Talk about how you
have changed as a person, your
perspectives, outlook, and cultural
awareness. As well as ‘employability
skills’ related to a particular job,
employers want someone who will fit
well with their organisation, who shares
the company’s beliefs and culture
and who can make a real, significant
contribution to the organisation. Being
able to understand what makes you
tick as a person will help them to
decide if you have the personality
they are looking for.”
so there you have it, a plethora of
ways to show potential employers that
your gap year was more vocational
than vacational. Remember, a good
employer will not just look for a list of
academic achievements, but for an
interesting person too.
9 Did your gap year improve your
confidence? If so, mention it.
Maybe you were nervous talking to
people you didn’t know before, but
aren’t now. perhaps you find
communicating with people from
different age ranges easier now than
immediately after you left school. Are
you a better public speaker?
8 “Don’t be scared to elaborate on
what may feel like very personal
experiences,” suggests Linden Baxter,
“your CV is more than just a list of
achievements; it’s a reflection of who
you are as a result of the life you have
led. Being able to articulate how a
particular experience, good or bad,
has affected you and what you have
learned from it will make you stand
out. Even little things such as learning
to live without running water or
electricity and cooking over charcoal
every night can be spun to show your
resilience, resourcefulness and
adaptability!”
7 “Emphasise that you made
detailed research and planned
your gap-year carefully. show how you
made an informed decision and
chose an opportunity that will improve
your future,” says Alex sharratt editor of
the Gap-year Guidebook 2011
6 “Think about skills that you
developed which may not be
immediately obvious” advises Linden
Baxter, marketing and communications
manager at Lattitude Global
Volunteering. “perhaps you learned
patience or tolerance while working
with children with disabilities; perhaps
you were thrown in at the deep end
teaching 'A'-level subjects to classes of
80 children which taught you valuable
organisational and people
management skills; perhaps you were
responsible for planning lessons and
marking work which taught you to
better manage your time. Maybe you
now speak conversational Zulu or
learned to haggle with Vietnamese
market traders, perhaps you helped to
set up or run a project helping street
children in Ecuador or coached your
students through their end of school
exams in India, helping them to get into
university or maybe your experiences
have given you a passion for the
particular career path you wish to
follow.”
5 If your gap year was self-funded
then explain how you raised the
money - be it a part time job or
putting on fundraising events. It's
worth mentioning these on your CV
to show firstly your determination to
go away and secondly your ability to
organise and arrange something.
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Why
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Golden opportunities
...and the silver and bronze, just in case
When everyone’s chasing the same coveted placements, thinking about your other options might just offer better prospects anyway.
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A good work experience
placement can make all the
difference between a CV that
gets tossed in the wastepaper
bin and one that fights its way to the top
of the pile. Sadly that makes the process
of getting work experience almost as
hard as getting the job.
Real World spoke to Catherine von
Altheer, senior account executive at Fuel
PR, about looking for work placements off
the beaten track.
“Waiting lists for unpaid work at
companies such as The Times newspaper
or Goldman Sachs can be as long as two
years because of the clout that comes
with such impressive names. But fixating
on the market leaders might not always
be the best strategy. Yes, big names look
good on a CV but the experience may
not always be the most valuable.
After completing my post-graduate
degree in Public Relations, I targeted a
small, boutique agency for 2 months work
experience. I was immediately thrown in
at
the deep end and was
soon writing press releases, organising
photo shoots, contributing to pitches,
meeting clients and talking with national
media. It was a complete dream for me
since I had been planning my career in
PR since studying for my A Levels, 6 years
earlier.
My peers at some of the more
well-know firms were not having such an
enjoyable time. While I was learning
about the realities of press deadlines, my
former classmates were making tea, or
running around buying lattes and
basically acting as glorified personal
assistants. Many were let go after their
short placements ended and although
they found the name-dropping helpful
when trying to secure interviews with
future employers, I, on the other hand,
had made myself indispensible (partly by
volunteering to do all the jobs that
nobody wants to do, like taking the
minutes) and was offered a full-time job,
which of course I took. Even if I not been
offered the role, I had still gained
experience that would enable me to
demonstrate a true understanding of the
industry, illustrate my capabilities and
convince interviewers that I was best for
the job.”
With Catherine's advice ringing in our
ears, here are some alternative work
experience options to consider.
Catherine von Atheer, Fuel PR
Top options... and the back-up plans
... in the media The Guardian awards work experience
as a prize for its Student Media Awards
and the BBC has a whole page of work
experience placements. The story’s the
same for any well-known media
organisation. The chance to fight it out for
a placement is usually only a click away.
If you don’t quite win that fight (and
even Rocky lost a few) there are other
options. Local papers are just as good
for learning what the job is like and are
less competitive because there are
more of them. Also sign up to
gorkanapr.com to find out about
internships and other work to add to
the resume.
The Guardian's Media pullout on
Mondays is also useful to look through.
... in the GovernmentThe Civil Service fast track scheme is a
great way to get a foot in the political
door as are internships or volunteering
with MPs. Despite all MPs wanting
interns, there are only so many to go around, so what are the alternatives?
Work experience with a local
councillor can be just as good for the
career and give an insight into politics
at its most active grassroots level.
Shantanu Rajawat, local councillor for
Heston West (in the London Borough of
Hounslow) told us: "An ideal way to gain
understanding is to shadow a local
councillor and observe how they
engage with their local communities.
Not only does this provide an insight
into the value and power of the local
voice, it can also help local
representatives develop the local
agenda from a youth perspective.”
...in lawTo quote a law student’s joke:
“Question: what’s the difference
between a good, cheap, honest lawyer
and work experience at a law firm?
Answer: The first one is easier to find.”
While the crowds flock to the big law
firms, like Shoosmiths, Clifford Chance,
Reed Smith and Linklaters, why not find
a more relaxed entry route? Large
companies and most charities need
lawyers, and work experiencing with
Tesco or the Citizens Advice Bureau
might give you expertise that over law
students lack.
...in ITMicrosoft might have internships
coming out of its eyeballs and Google
might give its interns free meals and
laundry but the superpowers aren’t
alone in the industry. There are plenty
of IT companies that plug te gaps and
make sure everything in IT land is
running tip top. The website www.
itjobsforgraduates.com, has a good list
of employers in the industry, although
looking outside the industry can give
just as good results. Charities, banks,
supermarkets and call centres all have
IT departments where experience-
hungry graduates can hone their skills.
‘Hack days’ and ‘Gamejams’ -
where industry experts gather
together to share ideas and
developments - are other good ways
to show skills and build up a portfolio
of creations.
With internships as excellent as ours,it’s easy to start getting ahead of yourself.Enterprise InternshipsIf you’re already planning a successful career in business, you should makethat all important first step with us. After all, with a global turnover of more than$12 billion plus 3,400 people in the UK and Ireland alone, we’ve plenty of tipsand pointers to get you off to a flying start.
As a paid Intern with Enterprise, you’ll learn what it takes to run a successfulbusiness while acquiring valuable skills and experience covering everythingfrom fleet management and marketing to profit and loss analysis and salestechniques. And you’ll be learning by doing too, taking on the same challengesas our first and second year full-time professionals.
From a few weeks over the summer to a year-long placement, we can offerplenty of flexibility with regards to how long your internship lasts. There’s plentyof scope for promotion too, including the chance to work your way up from anIntern into a professional role when you graduate.
Start getting ahead of yourself by visitingwww.enterprisealive.co.uk/RWIntern2010 or calling 0870 850 1232.
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13m UkWork experience. paid year-long work experience placements in
many sectors, usually 25 vacancies a year.www.3m.com
2agustaWestlandplacement. paid year long placement in either the buisness
or engineering departments. applicants must have relevant prospective 2:1 [email protected]
3allianz insrancesummer placement. placement offered to undergrads with
prospective 2:1 degree in any subject. Job offer to successful students. 20 places a year.www.allianz.co.uk/graduates
4Bae systemsindustrial placement. paid year long placement in either the
buisness or engineering departments. applicants for buisness placement must have prospective 2:1 in any subject; for the engineering placement applicants must have a prospective 2:1 in engineering, numerate or scientific subjects. www.baesystems.com/graduates
5Baker and mckenziesummer placement. Unpaid short placement for students
studying any degree and in their penultimate yearwww.multiplyingyourpotential.co.uk
6Barclaysinternship. 50 placements available to graduates with 2:1
or above. paid. www.seemore-bemore.com/interns
Work experience. it’s the first rung on the sometimes-rickety-but-always-worth-it, careers ladder. But which companies offer placements? What do you need to be accepted? and when should you apply? the answers are here. it’s not an exhaustive list but you’ll find some of the top names in most sectors.
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7BBcWork experience. experience available in all BBc departments.
Lots of compitition for places and specialist schemes.www.jobs.bbc.co.uk
8BDoSummer internship. 1-4 month paid summer placement.
www.bdo.co.uk/careers
9BlackRockSummer internship. paid summer internships open to students with
2:1 degrees.www.blackrock.com/careers
10Bluestream World Media Ltdinternship. 3 month media sales internship leading to
full time job for successful candidates. www.blackrock.com/careers
11cancer Research Ukinternship. 120 places per year. [email protected]
50 topWoRk expeRience pLaceMentS
17eDF energy industrial placement. paid year-long placements
available across all departments of the company. open to students wanting a year in industry as part of their university degree.www.edfenergy.com/careers
18enterprise Rent-a-carManagement training program. training program open to
graduates with any degree. www.enterprisealive.com
19ernst and Youngplacement. “elite Fasttrack” placement programs available
for student from any background.www.ey.co.uk/studentstories
20exxonMobilplacement. paid placement for undergrads with possibility of
job offer. [email protected]
21 Georgeplacement. paid 12 month placements available as well
as 1-2 weeks work experience. www.george.job/gettingstarted
12centricaSummer placement.paid summer placement with
offer of job for successful students. www.centrica.com/graduates
13cScGraduate programme. 24-month graduate
program open to graduates with 2:1 or 2:2 with relevant experience. www.cscgraduates.co.uk
14cumminsplacement. paid year-long placements available
across all departments of the company.www.eujobs.cummins.com
15Deloitteindustrial placement. paid placement for students with
prospective 2:1, any level of study.www.deloitte.com/graduate
16e.o.n.placement. Summer and year-long paid placements
open to students with prospective 2:1 degrees, preferably in either Quantity Surveying, Building Surveying or project Management.www.eon-uk.com/graduates
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22 HsBc summer placement. unpaid short placement for students studying any
degree with a prospective 2:1. [email protected]
23 imB industrial placement. Year long placements
across all areas of the company. www-05.ibm.com/employment/uk/industrial-placements/
24 intel corp Graduate internship. 13 month internship. paid.
www.intel.com/jobs/unitedkingdom/students/internships/
25Jaguar land Rover placement. 3-12 month paid placements open to
students studying engineering-related degrees. successful students can win a place on a graduate scheme. www.jaguarlandrovercareers.com/
26 John lewis industrial placement. 10-month paid placement
available to students wanting a year in industry as part of their university degree. www.jlpjobs.com/graduates
27lidl uk placement. paid 48-week placement, 15 places
available to students studying buisness or retail. [email protected]
28 lockheed martin uk industrial trainee placements in various
departments of the company, open to applicants with prospective 2:1 degrees in any subject. 20 paid places a year. www.lockheedmartin.co.uk/careers/grads-interns.html
29 l’oreal uk internship. 90 paid internships available for
students with any degree. 3,6,9 and 12 month placements. www.lorealbuisnessclass.co.uk
30marks & spencer Business placement. can apply with a degree in any subject. 40-50
paid placements a year. [email protected]
31mayer Brown summer internship. 36 paid places available a year, available to
graduates with 2:1 degrees. www.mayerbrown.com/careers
32microsoft paid internship. 90 places. www.microsoft.com/uk/graduates
33moody’s investors service Graduate internship. 6 month highly paid internships providing formal
credit training in london, paris or Frankfurt. Finance, economics or maths degree essential. www.moodys.jobs
34morgan stanley Work experience. 10 week paid summer placements for students in
their penultimate year studying any discipline. www.morganstanley.com/about/careers/
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35national Grid industrial placement. Year-long paid placement
open to students in their penultimate year of study. www.nationalgridcareers.com
36nationwide industrial placement. paid summer placement
for students with prospective 2:1 degrees in either maths, economics, statistics, it, Finance, Banking, law, engineering or physics. www.nationwide-jobs.co.uk/graduates
37nats industrial placement. paid placements available
to sudents studying a relevant engineering or physics degree. www.natscareers.co.uk
38pcW Business placement. 11- month paid placement
in swindon, open to any prospective 2:1 degree. www.pcw.com/careers
39 psa peugeot citroen industrial placement. 21 paid placements
available for undergrads and graduates. www.psacareers.co.uk
40 Reynolds porter chamberlain llp Vacation placements.
24 places available for students from a law or non-law background. paid. www.rpc.co.uk/training
41Rolls-Royce Work experience. paid work placements
available is various diciplines. www.rolls-royce.com/careers
42Rothschild Work experience. 10 week paid work experience,
usually 20-25 places per year. www.rothschild.com/careers
43Royal Bank of scotland Group internship. paid internship
with over 600 places available to penultimate year students.
44sainsbury’s Work experience. paid work placements
available for periods of 6-12 months across the departments. [email protected]
45samworth Brothers Undergraduate internship. scheme is split into two
6-month placements and is paid. Food science degrees preferred but not essential. 12 placements available. www.tastyjob.com
46slaughter & may (law) paid internship. 100 places. www.slaughterandmay.com
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WoRk expeRience | thE DIRECtORyRW
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50 topWoRk expeRience placements
The NCYPE is the leading national charityproviding specialist services for children andyoung people with epilepsy and relatedneurological conditions. Our inspiring campus inLingfield, Surrey, provides a residential specialschool, FE college and a medical andassessment centre. In addition, we provide highquality information, training and support onchildhood epilepsy for professionals, parents andyoung people across the UK.
Better futures for young lives with epilepsy
Being part of the life of young people withepilepsy is not easy. It requires a special personwith special qualities – are you one of them?NCYPE aims to provide stimulating and rewardingopportunities where you can contribute, develop and perform to your full potential.
The work is challenging, but if you wish to develop a career insocial care or use this valuable experience to springboardyour career in working with children and young people, this isjust the opportunity for you.
What the staff say:“The atmosphere at NCYPE is amazing, everyone is really helpful.”“The organisation is very committed to staff development and allstaff are very supportive of each other.”“Each day provides many worthwhile challenges.” For further information about our work and career opportunities,visit www.ncype.org.uk
We welcome applications from all sections of the community and guarantee tointerview all applicants with a disability who meet the minimum criteria. We arecommitted to safeguarding and promoting the welfare of children and young people.An enhanced police disclosure will be required.
Charity No. 311877www.ncype.org.uk
47 snR Denton placement open to any 2:1 degree. success in the
placement can lead to a 3 year training contract, at the end of which you earn £59,000. [email protected] / www.graduates.snrdenton.com
48softwire internship. paid internship offering training.
www-05.ibm.com/employment/uk/industrial-placements/
49standard life internship. paid intership based in edinburgh, with
accommodation included. 10 weeks. applicants must have at least a prospective 2:1 in any dicipline. only 2 vacancies per year. www.standardlife.com/graduates
50tata steel Graduate placement. 12 month paid placement
in all areas of the company. [email protected]
33 RW WWW.REALWORLDMAGAZINE.COM
WHAT’S NEW IN | CAREERRW WoRk ExpERIENcE | CAsE stuDIEs RW
case studiesThere’s only one way to get the real story - to hear it from the horses' mouths. Real World rounds up some steeds.
WWW.REALWORLDMAGAZINE.COM RW 33
Name: Lauren BondsAge: 24Degree and university: Business, Finance, Government, University of Texas at AustinJob Title: Global Banking & Markets - Analyst
What is it you actually do? I work in corporate Finance in Mergers & Acquisitions and I’m currently working on a rotation in the TMT (Technology, Media & Telecommunications) Sector Advisory Team. I am involved in all steps of the project – from generating the ideas to creating the final products for our clients.
How did you get into the industry? As I researched various banks, I came across the corporate Finance Group within RBS’ banking division of GBM. Initially, I applied
and accepted an internship programme at RBS and this gave me more of an insight into the bank - I found it to be a great place to work.
Why did you decide to go into this sector? Most of my classmates at university took up graduate positions with banks in the US, but I was looking for greater exposure to international business and believed working in London would provide greater opportunity for cross-border deal experience.
What do you most like about what you do and are there any downsides? crucial for me is the exposure to such a challenging business environment in which I am working as part of a dynamic team. I have found RBS a great place to work in terms
of the people and culture - in an industry with a reputation for challenging work and long hours, this aspect of my job in a significant part of the overall experience. I cant' say there are any downsides! I knew coming into the role that it would be challenging, but I have found the team and role to be a perfect fit.
What advice would you give to other graduates?
Make sure you look for a graduate programme that gives you real opportunities and early responsibilities from day one - this was a huge part of my experience at RBS and gave me an opportunity to shine. You can make a real difference if you are involved in challenging roles/ projects from day one.
34 RW WWW.REALWORLDMAGAZINE.COM
WoRk ExpERIENcE | CAsE stuDIEsRW
Name: Laura Jayne FynneyAge: 22Degree and university: BA (Hons) Business Management & IT at University of WinchesterJob Title: customer Service Manager for online Retailer
What is it you actually do? Daily tasks including dealing with orders from our website, talking to customers about our products, any queries they have or orders they want to place, adding new products to our websites, writing articles, news and press releases, contacting and ordering from suppliers, looking after our Amazon and eBay accounts, stock control. other tasks include carrying out job interviews, visiting our warehouse to talk about changes in our process and visiting trade shows to look for new products to offer to our customers.
How did you get into the industry? Being unsure on a specific career path, I saw the internship advert which sounded interesting and in a field that I knew I could put my previous experiences and education at university and college into practice.
Why did you decide to go into this sector? Sounded like an intriguing role to take and
Name: kiron MairAge: 23Degree and university: Law LLB (Hons), University of NottinghamJob Title: Account Executive/producer
What is it you actually do? I work in the marketing/advertising industry – for a creative agency - in client services and account management. As an Account Exec I support one of the account teams delivering creative work for clients. My job is to manage individual projects and make sure they get delivered on time, on budget, and to the best standard, while also supporting the Account Managers on whatever they’re working on.
How did you get into the industry? Through a bit of networking I managed to get the details of a guy who worked in the industry. Because of my enthusiasm, interests and skills, he offered to take me on as an intern for a short time to give me experience.
Why did you decide to go into this sector? I stumbled across it while thinking about what I wanted to do with my life. Met the guy, his line of work sounded interesting, so I gave it a try and realised I really liked it.
What do you most like about what you do and are there any downsides? I really like being able to get involved with the creative work and get stuck into projects. It’s a good feeling to be involved from the very start and see it all the way through. on the other hand, it requires a lot of organisation, process and admin work which can be a headache. It also means you have to quickly adapt to multi-tasking and handling pressure, which is hard at first.
What advice would you give to other graduates?Don’t limit yourself to what you did for your degree. Think about what you’re most interested in and what your key skills are, and look for roles that involve those things. Then, start putting yourself out there. offering to work unpaid or looking for internships is a good place to start. I spent nearly two years in internships and junior roles at many different agencies, more often than not unpaid (or just expenses), before I got my current role.
it's a sector that I believe is a key part of our world today. I knew that this would be a job that I would learn a huge amount from as it was a small business and an environment where I had little specific experience.
What do you most like about what you do and are there any downsides? As a small company I get to delve into every aspect. While I have a specific job title, I do a lot more. This has opened my eyes into the true amount of planning and work it takes to run a business.
Being in a small team we are very focused and enjoy working together, which I love. Having previously worked in larger teams, it's quite refreshing.
I have to say that so far I have not found any downsides to the job, as with any business there are sure to be some but at the moment I think I'm still learning and enjoying every bit.
What advice would you give to other graduates?To gain as much experience as you can. You may not start in the position you would like to be in, but experience is key. You can move forward.
Take as many opportunities to learn and gain experience as you can.
EXPLORING ALL THAT THE FUTURE HAS TO OFFER.
WORK. WHAT’S IT TO YOU?
When it comes to financial services, Private Banking is one of the fastest-growing areas. And at the same time as working to become a top-tier global wealth manager and advisor, Barclays Wealth is also working in innovative ways to attract the talent who will fuel our ambition. Our ten-week summer internship will offer you a fantastic insight into our business. You’ll discover how we meet the wealth management needs of high net worth and affluent individuals and families, what our plans for the future are and the opportunities that offers you. And as well as providing you with plenty of hands-on experience, exposure to senior management and the chance to experience what it’s like to make a pitch to a client, you’ll also gain an edge on your career competition.
Explore everything a summer internship with Barclays Wealth has to offer you at barclayswealthgraduates.com/Internships
We’ll judge you on your ability and nothing else.
Barclays Wealth is the wealth management division of Barclays and operates through Barclays Bank PLC and its subsidiaries. Barclays Bank PLC is registered in England and authorised and regulated by the Financial Services Authority. Registered No: 1026167. Registered office: 1 Churchill Place, London E14 5HP.
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