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SAP Work Managerrapid-deploymentsolution

August 2014

English

SAP Work Manager rapid-deployment solution:Software and DeliveryRequirements

SAP AGDietmar-Hopp-Allee 16

69190 WalldorfGermany

Document Revisions Date

0 24.08.2014

1

2



SAP Rapid Deploym ent Solut ions Software and Delivery Requirements

© SAP SE Page 3 of 3

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Contents

1 Purpose of the Document ........................................................................................................ 5

2 General Project Prerequisites ................................................................................................. 5

3 Technical Requirements .......................................................................................................... 5

3.1

Prerequisites ................................................................................................................. 5

3.2 Software products versions ........................................................................................... 6

3.3 SAP Notes ..................................................................................................................... 9

3.4 Required Content ........................................................................................................ 10

3.5 Authorizations ............................................................................................................. 10

4 Related Information ............................................................................................................... 12

5 Appendix................................................................................................................................ 13





1 Purpose of the DocumentThis document contains all information to:

Validate that key prerequisites such as software components and versions match the

customer situation. Check that all prerequisites for a customer implementation are in place

Check that correct content, tools, and skills are in place before the project starts.

The document lists different kinds of requirements on package level if they are valid for all ScopeItems included in the package. For requirements valid for certain scope items only, these scopeitems are mentioned.

The document contains pre-requisites only, not the procedures to meet them. For how-toinformation (for example: how to find the download area), refer to the Package ConfigurationGuide.

2 General Project PrerequisitesThe following prerequisites need to be in place before an implementation project can start.

Prerequisite Responsibility

Kick off and workshop dates, location, and attendees agreed Customer

Customer team allocated with correct skills and training in place Customer

Project sponsors and stakeholder identified Customer

Hardware fully commissioned Customer

Software licenses in place Customer

Infrastructure team can respond to requests quickly enough e.g. CSSnotes, BW content, patches, user requests, authorization changesand transports

Customer

User interfaces agreed for example: SAPGUI, NetWeaver BusinessClient or Portal

Customer

Remote access is in place for SAP consultants and SAP ActiveGlobal Support

Customer

Decision made whether Solution Manager will be used. SolutionManager set up with any relevant templates.

Customer

Tool for project repository and collaboration agreed Customer

Test management tool agreed Customer

3 Technical Requirements

3.1 PrerequisitesThis section summarizes the prerequisites that are assumed to be delivered by the customer,that is, in a phase preceding the actual implementation project.

For Work Manager:

ERP Plant Maintenance processes

For Work Manager with Customer Service:

ERP Customer Service processes





For GIS Integration:

ESRI GIS Server set up

For Visual Enterprise Integration:

SAP VE set up

3.2 Software products versions

The SAP Work Manager rapid-deployment solution (V3.61) has been developed and tested onEnhancement Pack 6 on SAP ERP 6.0 with Support Package Stack (SPS) 11.

The SAP Best Practices Configuration Guides for the SAP Work Manager rapid-deploymentsolution have been developed and tested in a system landscape with specific enhancementpackage and support package level. For more recommendations, go through the document

SAP-MobileAddonERP-6.1-Installation for SAP Work Manger 6.1.

The document SAP-MobileAddonERP-6.1-Installation for SAP Work Manager 6.1 provides the

central starting point for the technical implementation of SAP Work Manager rapid-deploymentsolution. Use this guide to obtain an overview of SAP Work Manager 6.1, its software units, andscenarios from a technical perspective.

To access the latest version of the Mobile-AddOn-ERP- 6.1-Installation guide, log on to the SAPService Marketplace (https://www.service.sap.com/swdc ) -> Support Packages and Patches ->Search for Support Packages and Patches -> Enter the Search term as MOBILE ADD-ON FORERP 6.1 and search for it. Choose MOBILE ADD-ON FOR ERP 6.1 hyperlink and click theInstallations and Upgrades to see the Technical Documentation. Choose Technical

Documentation to see Mobile Add-On for ERP 6.1 Documentation.

3.2.1 Requirements

The table lists all software required to implement and run the solution:

Product Product Version Component LogicalComponent inSAP SolutionManager*

Comment

SAP ERP***

(Check the

details below)

Enhancement 6on SAP ERP 6.0

with Pack SP11

SAP_APPL SAP ERP isused as the

back-endsystem for theWork Managerapplication.

SAP ABA***

(Check thedetails below)

SAP ABA 731SP11

SAP_ABA

SAP BASIS***


SAP BASIS 731SP11

SAP_BASIS

SMFND

610_700

SMFND 610_700

SP03

SMFND

610_700

Required SAP

ERP ADD-ONfor mobile

https://www.service.sap.com/swdc






Product Product Version Component LogicalComponent inSAP SolutionManager*

Comment

relatedconfigurationandadministrationfunctions

SMERP610_700

SMERP 610_700

SP03

SMERP610_700

Required SAPERP ADD-ONfor mobilerelatedconfigurationandadministrationfunctions

SAPMultiresourceScheduling add-on based onSAPNetWeaver***


9.00 MRSS_NW Not required Required incase of MRSintegration only

SAPMultiresourceScheduling add-on based on

SAP ERP***(Check thedetails below)

9.00 MRSS Not required Required incase of MRSintegration only

SAP GUI forMicrosoftWindows

SAP GUI 7.30 orhigher

Not applicable None Required forsystemadministrationfunctions andmaintainingapplicationCustomizing.

SAP MOBILEPLATFORM 3.0

SAP MOBILEPLATFORM 3.0SP03

SAP MOBILEPLATFORM3.0

None

SAP MOBILEPLATFORMSDK 3.0

SAP MOBILEPLATFORM SDK3.0 SP03

SAP MOBILEPLATFORMSDK 3.0

None

SAP WorkManager 6.1.0

SAP WorkManager 6.1.0

WORK MGRDEPLOYMENT 6.1.0

None Required fordoing theapplication levelcode changes

*The logical component in SAP Solution Manager is an identifier provided by SAP for thecombination of the product and product version. When we select the SAP SolutionManager template later on, the logical component provided by SAP is automatically

mapped with the logical component in the customer system landscape with the same





combination of product and product version to set up access from SAP SolutionManager to the correct customer system.

*** While SAP Work Manager rapid-deployment solution has been developed and tested onEnhancement Pack 6 on SAP ERP 6.0 SP06, it works on lower versions of SAP ERP as well(since the underlying product, SAP Work Manager 6.0, is supported on the lower versions ofSAP ERP without any additional configurations) with below mentioned limitations:

The Base Non-LAM version works on SAP ERP 6.0 EHP0 SP15 onwards. For moredetails, refer the Mobile-Add-On-ERP- 6.1-Installation guide.

Linear Asset Management is supported only SAP ERP 6.0 EHP5 SP03 onwards.

SAP Multi resource Scheduling is supported with MRSS 800 SP05 onwards.

3.2.2 Post Installation Requirements for SAP ERP Add-On

After installing SAP Work Manager Rapid-deployment solution, you have to activate the followingBC sets and Extension Sets/Business Functions before you start activating the SAP Best

Practices package content. This gives you the Standard Delivered Mobile ApplicationConfigurations for the work manager application.

(See the Appendix section in this document to know the procedure for activating the BusinessFunctions and BC sets).

Business Function:

Business Functions PlannedStatus

Comment

LOG_EAM_LINEAR_1

ON EAM, Linear Asset Management 1. This businessfunction is available in SAP ERP 600 EnhancementPack 5 release onwards.

/SMERP/EHP5_EAM_ BUS_FUNC

ON ECC 6 Enhancement Package 5 EAM BusinessFunction Extensions

Activate the BC set, based on your scenario:

BC set name Description Comment

/SMERP/SAP_WORK_MANAGER_61_REF

SAP Work Manager 6.1.0 BCSet - Reference

Standard delivered mobileapplication configurations forNON-LAM version of the workmanager application.

/SMERP/SAP_WORKMGR _61_EHP5_REF

SAP Work Manager 6.1.0 forEHP5 with LAM BC Set -Reference

Standard delivered mobileapplication configurations forLAM version of the workmanager application. Youneed to have SAP ECC 6Ehp5 SP03 installed foractivating this BC-set.

/SMERP/SAP_CUST_SERVICE_20_REF

SAP Customer Service 2.0BC Set - Reference

Standard delivered mobileapplication configurations forCustomer Service component

For more details, log on to the SAP Service Marketplace (https://www.service.sap.com/swdc) -> Support Packages and Patches -> Search for Support Packages and Patches -> Enter the







Search term as MOBILE ADD-ON FOR ERP 6.1 and search for it. Choose MOBILE ADD-ONFOR ERP 6.1 hyperlink and click the Installations and Upgrades to see the TechnicalDocumentation. Choose Technical Documentation to see Mobile Add-On for ERP 6.1 -> PostInstallation – Required and Post Installation – Optional

3.2.3 Work Manager Server System Requirements

For more details, refer to http://service.sap.com/swdc -> Release & Upgrade Info -> Installationsand Upgrades -> SAP Components -> SAP Work Manager -> SAP Work Manager 6.1 -> SAPWork Manager 6.1 Installation Guide -> Section Work Manager System Requirements

The scope of the RDS includes the Agentry Server installation with Windows operatingsystem.

3.3 SAP NotesThe following SAP Notes need to be considered.

3.3.1 Rapid Deployment Solution-specific NoteIf issues become apparent after shipment of this SAP rapid-deployment solution (and hence of

this document), a SAP Note exists to document how to solve the issues.

Before you start the activation of the related SAP rapid-deployment scope,check the latest version of the SAP Note for the solution package to obtain updatesand corrections for problems that have not become apparent until after shipment.

SAP Note Short Text Component Comment

2015328 SAP Work Manager rapid-deployment solution

SV-RDS-SYM

Always check the SAP Noteof the SAP Best Practicespackage for updates on the

implementation.

3.3.2 Notes to be considered Apply all SAP Notes to the system via the SAP Note Assistant (transaction SNOTE).

To avoid activation errors as a result of generating loads, perform a mass generation usingtransaction SGEN as described in SAP Note 481548.


1983213 Mobile configuration panelchanges for SAP WorkManager 6.1

MOB-SYC-SAP-ERP

2031174 Software Release Note -SAP Work Manager 6.1

MOB-SYC-SAP

1982598 GIS Integration Support forMobile Add-On 6.10

MOB-SYC-SAP-ERP

1936034 SAP Work Manager ABAP Add-On Installation MasterNote

MOB-SYC-SAP-ERP

2017941 Release Restrictions Note -SAP Work Manager 6.1

MOB-SYC-SAP

2007688 OpenSSL vulnerability(Heartbleed bug) in multiple

BC-SYB-OS You must install at least

http://service.sap.com/swdc



http://service.sap.com/sap/support/notes/1912325


https://css.wdf.sap.corp/sap/support/notes/1936034

https://css.wdf.sap.corp/sap/support/notes/1936034









SAP Sybase products SMP3.0 SP03

2019982 Instructions for configuringcertificates in Agentryclients and server

MOB-SYC-SAP You need to useSHA1withRSA becausethat's what the original

smp_crt key was using andbecause the default key tooluses (SHA1withDSA) doesnot work on iOS.

2008882 Agentry keystore error afterupgrading to SAP MobilePlatform Server 3.0 SP03

MOB-ONP-AGS You may need to re-installthe SMP server if keystoreerror.

3.4 Required ContentThe following content is delivered via the Solution Manager:

Product Product Version Solution ManagerComponent

Comments Relevance

SAP SolutionManager

SAP SOLUTIONMANAGER 7.01

SP28

ST-RDS 100latest Service Pack

The availableimplementationcontent of this RDSpackage is deliveredin a SolutionManager Template

All Scope Items

SAP SolutionManager SAP SOLUTIONMANAGER 7.1 SP05ST-RDS 100latest Service Pack

The availableimplementationcontent of this RDSpackage is deliveredin a SolutionManager Template

All Scope Items

3.5 AuthorizationsThis section provides an overview of the users required for this solution package.

Purpose User ID User Type InitialPassword

AuthorizationProfile

Comment

Windows Administrative User forinstalling the

AgentryServer

User ID isdefined by yoursystemadministrator

Admin







Comment

Administrative user fordeploying the

AgentryServer ontothe SAPMobilePlatformserver

User ID isdefined by yoursystem

administrator

Admin

SAP ERPBackend

Admin User


Required to createthe other users

Config Paneland AdminPortal User(Agentry SAPFrameworkConfiguration)


Dialog(Type A)

Password isdefined byyour systemadministrator

Authorizationis defined byyour systemadministrator

Log on to the SAP

ServiceMarketplace(https://www.service.sap.com/swdc ) -> SupportPackages andPatches -> Searchfor SupportPackages andPatches -> Enterthe Search term asMOBILE ADD-ONFOR ERP 6.1 andsearch for it.

Choose MOBILE ADD-ON FORERP 6.1 hyperlinkand click on theInstallations andUpgrades to seethe TechnicalDocumentation.Choose TechnicalDocumentation tosee Mobile Add-On for ERP 6.1Documentationguide -> Section

Activate Security Access Restrictionfor SAPConfigPanel and

Admin Portal







Comment

ConfigurationPanel user

User ID isdefined by yoursystem

administrator

Dialog(Type A)

Password isdefined byyour system

administrator

Authorizationis defined byyour system

administrator

For more details,

http://service.sap.com/swdc ->

Release &Upgrade Info ->Installations andUpgrades -> SAPComponents ->SAP WorkManager -> SAPWork Manager 6.1-> SAP WorkManager 6.1Configurationguide -> SectionMobile Add-On forERP ConfigurationPanel Overview

<Z_SERVICE> (SAPService User

Authorizationfor AgentryServer)


Dialog(Type A)



For more details,see configurationguide WM1

<Z_EMP1> User ID isdefined by yoursystemadministrator

Dialog(Type A)



For more details,see configurationguide WM1

You can check the users in transaction SU01

4 Related InformationContent Location on SAP Service Marketplace

Latest versions of installation andupgrade guides

http://service.sap.com/instguides

Sizing, calculation of hardwarerequirements - such as CPU, disk,and memory resource - with theQuick Sizer tool

http://service.sap.com/quicksizer

Released platforms andtechnology-related topics such asmaintenance strategies andlanguage support

http://service.sap.com/platforms

To access the Platform Availability Matrix directly,enter http://service.sap.com/pam

Network security http://service.sap.com/securityguide

High Availability http://www.sdn.sap.com/irj/sdn/ha

Performance http://service.sap.com/performance










http://service.sap.com/pam



http://service.sap.com/securityguide


http://www.sdn.sap.com/irj/sdn/ha


http://service.sap.com/performance

http://service.sap.com/performance













Information about SupportPackage Stacks, latest softwareversions and patch levelrequirements

http://service.sap.com/sp-stacks

5 Appendix

Procedure to activate Business functions1. Run the following activity:

IMG Menu Activate SAP ECC Extensions

Transaction Code SFW5

2. On the Switch Framework: change Business Function Status screen, select each of thefollowing entries (by selecting the Planned Status column) and then choose the ActivateChanges button:

Business Functions PlannedStatus

Comment

LOG_EAM_LINEAR_1

ON EAM, Linear Asset Management 1. This businessfunction is available in SAP ERP 600 EnhancementPack 5 release onwards.

/SMERP/EHP5_EAM_ BUS_FUNC

ON ECC 6 Enhancement Package 5 EAM BusinessFunction Extensions

3. The system displays an informational dialog box. Choose Continue.

4. Choose Back .

Procedure to activate BC Sets1. Run the following activity:

SAP Menu Tools Customizing Business Configuration Sets

Activation of BC Sets

Transaction Code SCPR20

2. Activate the BC set, based on your scenario:

BC set name Description Comment

/SMERP/SAP_WORK_MANAGER_61_REF

SAP Work Manager 6.1.0BC Set - Reference

Standard delivered mobileapplication configurations forNON-LAM version of the workmanager application.

/SMERP/SAP_WORKMGR _61_EHP5_REF

SAP Work Manager 6.1.0 forEHP5 with LAM BC Set -Reference

Standard delivered mobileapplication configurations forLAM version of the workmanager application. You needto have SAP ECC 6 Ehp5SP03 installed for activatingthis BC-set.

/SMERP/SAP_CUST_SERVICE_20_REF

SAP Customer Service 2.0BC Set - Reference

Standard delivered mobileapplication configurations forCustomer Service component







.

Documents

Work Manger