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7/30/2019 Workbook and Activities Handout
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Knowledge Managementthe concept and implementation
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Workbook and Activities Handout
7/30/2019 Workbook and Activities Handout
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Basic ConceptWorkbook
Definition of Knowledge
What is Knowledge Management
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7/30/2019 Workbook and Activities Handout
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Basic ConceptWorkbook
Types of Knowledge
What is Knowledge Management
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Basic Concept
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DATA
Workbook
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Human Capital
Knowledge ManagementKnowledge Asset
Customer Capital
Structural Capital
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7/30/2019 Workbook and Activities Handout
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Activity 1: Knowledge Management ToolsICT and Social Media
Answer 1 Answer 2 Answer 3 Answer 4 Answer 5
Answer 6 Answer 7 Answer 8 Answer 9 Answer 10
Answer 11 Answer 12 Answer 13 Answer 14 Answer 15
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Social Media Category:
Activity 1: Knowledge Management ToolsICT and Social Media
List of Similar Applications
Features and Advantages
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Activity 2: Knowledge SharingSECI Exercise: Step 1-Identify
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List the Steps Involve
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Activity 2: Knowledge SharingSECI Exercise: Step 2 - Audit
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Enabling Knowledge Core Knowledge Advance Knowledge Innovative Knowledge
Types of Knowledge
Discovery / Identify Capture Transfer/Sharing Application / Use
Knowledge Processes
Vision / Mission / Objectives Your / Department: Function
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htt //t i i d hi bl t f b k /t i i d hi
Activity 2: Knowledge SharingSECI Exercise: Step 3 - Sharing
List the Steps Involve
Process 4:
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Tacit
Process 1:
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Process 3:
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Process 2:
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Tacit
Tacit Tacit
Explicit
Explicit
ExplicitExplicit