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©2015 by Crain Communica2ons Inc. All rights reserved. Confiden2al Report – NOT for Distribu2on | ©2015 by Crain Communica2ons Inc. All rights reserved. Worker Profile Tracking – Understanding the Who, Where and What of External Workforce and Transi2on to Total Talent Management Peter Reagan, Director Con2ngent Workforce Strategies and Research Europe and Asia, Staffing Industry Analysts Amy Gordon, Global Head of SAP External Workforce Center, SAP Mikael Lindmark, SVP EMEA, Fieldglass Shyrl Hoover, Senior Manager, Talent Acquisi2on, Flexible Recrui2ng Solu2ons, AbboW This webinar is broadcast through your computer speakers via the audio broadcas7ng icon on your screen. You may adjust the sound volume by using the slide bar on the audio broadcas7ng icon. If you cannot access the audio, you may dial into the call by dialing +44(0)203 478 5287 and using access code 663 683 625 . Need further assistance? Contact SIA customer service at 8009509496 or memberservices@staffingindustry.com 28 October 2015 3 pm GMT/4pm CET 7am PST/10 am EST

WorkerProfileTracking–UnderstandingtheWho ... · NorthAmerica% AskingQuesons • Q&A:Toaskquesons–usethequesonfuncononthe& webcastcontrolpanel • TechSupport: Ifatanymeyouareexperiencingproblems&

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Page 1: WorkerProfileTracking–UnderstandingtheWho ... · NorthAmerica% AskingQuesons • Q&A:Toaskquesons–usethequesonfuncononthe& webcastcontrolpanel • TechSupport: Ifatanymeyouareexperiencingproblems&

©2015  by  Crain  Communica2ons  Inc.  All  rights  reserved.  Confiden2al  Report  –  NOT  for  Distribu2on  |  ©2015  by  Crain  Communica2ons  Inc.  All  rights  reserved.  

 Worker  Profile  Tracking  –  Understanding  the  Who,  Where  and  What  of  External  Workforce  and  Transi2on  to  Total  Talent  Management      

Peter  Reagan,  Director  -­‐  Con2ngent  Workforce  Strategies  and  Research  Europe  and  Asia,  Staffing  Industry  Analysts    Amy  Gordon,  Global  Head  of  SAP  External  Workforce  Center,  SAP  Mikael  Lindmark,  SVP  EMEA,  Fieldglass  Shyrl  Hoover,  Senior  Manager,  Talent  Acquisi2on,  Flexible  Recrui2ng  Solu2ons,  AbboW    This  webinar  is  broadcast  through  your  computer  speakers  via  the  audio  broadcas7ng  icon  on  your  screen.  You  may  adjust  the  sound  volume  by  using  the  slide  bar  on  the  audio  broadcas7ng  icon.  If  you  cannot  access  the  audio,  you  may  dial  into  the  call  by  dialing  +44-­‐(0)203  478  5287  and  using  access  code  663  683  625.  Need  further  assistance?  Contact  SIA  customer  service  at  800-­‐950-­‐9496  or  [email protected]          

 28  October  2015  3  pm  GMT/4pm  CET  7am  PST/10  am  EST  

Page 2: WorkerProfileTracking–UnderstandingtheWho ... · NorthAmerica% AskingQuesons • Q&A:Toaskquesons–usethequesonfuncononthe& webcastcontrolpanel • TechSupport: Ifatanymeyouareexperiencingproblems&

North  America  

Audio  for  the  Webinar

•  Listen  through  your  computer  by  turning  on  your  speakers  aYer  you  log  into  the  event.  Sound  will  be  coming  through  this  icon:    

         •  Do  not  close  this  audio  broadcast  box.          

     •  To  increase  the  volume  of  sound  coming  through  your  computer  

speakers  adjust  the  sound  bar  on  the  audio  broadcast  box  shown  above.    •  If  you  con2nue  to  have  trouble,  please  submit  your  need  for  assistance  

in  the  Q&A  sec2on.      

Confiden2al  Report  –  NOT  for  Distribu2on  |  ©2015  by  Crain  Communica2ons  Inc.  All  rights  reserved.  

This  webinar  is  broadcast  through  your  computer  speakers  via  the  audio  broadcasRng  icon  on  your  screen.  You  may  adjust  the  sound  volume  by  using  the  slide  bar  on  the  audio  broadcasRng  icon.  If  you  cannot  access  the  audio,  you  may  dial  into  the  call  by  dialing  +44-­‐(0)203  478  5287  and  using  access  code  663  683  625. Need  further  assistance?  Contact  SIA  customer  service  at  800-­‐950-­‐9496  in  the  US  or  +  44  (0)207  194  7754  for  Europe/Asia  or  [email protected]  

Page 3: WorkerProfileTracking–UnderstandingtheWho ... · NorthAmerica% AskingQuesons • Q&A:Toaskquesons–usethequesonfuncononthe& webcastcontrolpanel • TechSupport: Ifatanymeyouareexperiencingproblems&

North  America  

Asking  QuesRons

•  Q  &  A:    To  ask  ques2ons  –  use  the  ques2on  func2on  on  the  webcast  control  panel  

•  Tech  Support:  If  at  any  2me  you  are  experiencing  problems  with  the  webinar,  please  contact  our  customer  service  department  at  the  numbers  below.  The  webinar  is  broadcast  through  your  computer  speakers,  if  you  are  having  trouble  with  the  sound,  please  send  a  message  to  the  webinar  host  using  the  ques;on  func;on.  

•  Slides:    Copies  of  the  slides  used  will  be  distributed  to  all  aWendees  within  24  hours  following  the  webinar  

•  Replay:  A  replay  of  the  webinar  will  be  available  for  aWendees  for  a  limited  2me  at  www.staffingindustry.com  

Q&A  icon  

Confiden2al  Report  –  NOT  for  Distribu2on  |  ©2015  by  Crain  Communica2ons  Inc.  All  rights  reserved.  

This  webinar  is  broadcast  through  your  computer  speakers  via  the  audio  broadcasRng  icon  on  your  screen.  You  may  adjust  the  sound  volume  by  using  the  slide  bar  on  the  audio  broadcasRng  icon.  If  you  cannot  access  the  audio,  you  may  dial  into  the  call  by  dialing  +44  (0)203  478  5287  and  using  access  code  663  683  625. Need  further  assistance?  Contact  SIA  customer  service  at  800-­‐950-­‐9496  in  the  US  or  +  44  (0)207  194  7754  for  Europe/Asia  or  [email protected]  

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Who  We  Are  Over  1000  client  organizaRons  benefit  from  our  internaRonal  research  services  

•  80%  of  the  largest  50  U.S.  staffing  firms  and  60%  of  the  world’s  25  largest  staffing  firms  are  corporate  members    

•  Over  70  buyers  of  con2ngent  labour  are  members  of  our  CWS  Council,  represen2ng  over  $100  billion  in  annual  con2ngent  workforce  spend  

•  Customers  in  more  than  80  countries  

Founded  in  1989  

•  Acquired  by  Crain  Communica2ons  ($200M  media  conglomerate)  in  2008  

•  Headquartered  in  Mountain  View,  California  and  London,  England  

•  80+  years  of  industry  and  advisory  service  experience  among  execu2ve  team  

Confiden2al  Report  –  NOT  for  Distribu2on  |  ©2015  by  Crain  Communica2ons  Inc.  All  rights  reserved.  

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©2015  by  Crain  Communica2ons  Inc.  All  rights  reserved.  

CWS Council Members (partial public list)

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Your  Guide  to  all  things  Council…..  

©2014  by  Crain  Communica2ons  Inc.  All  rights  reserved.  

Page 7: WorkerProfileTracking–UnderstandingtheWho ... · NorthAmerica% AskingQuesons • Q&A:Toaskquesons–usethequesonfuncononthe& webcastcontrolpanel • TechSupport: Ifatanymeyouareexperiencingproblems&

Thanks  to  our  sponsor!  

©2015  by  Crain  Communica2ons  Inc.  All  rights  reserved.  

Page 8: WorkerProfileTracking–UnderstandingtheWho ... · NorthAmerica% AskingQuesons • Q&A:Toaskquesons–usethequesonfuncononthe& webcastcontrolpanel • TechSupport: Ifatanymeyouareexperiencingproblems&

QuesRons  

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Our  speakers  today…

Confiden2al  Report  –  NOT  for  Distribu2on  |  ©2015  by  Crain  Communica2ons  Inc.  All  rights  reserved.  

Peter  Reagan,  Director  -­‐  Con2ngent  Workforce  Strategies  and  Research  Europe  and  Asia,  Staffing  Industry  Analysts    Amy  Gordon,  Global  Head  of  SAP  External  Workforce  Center,  SAP    Mikael  Lindmark,  SVP  EMEA,  Fieldglass    Shyrl  Hoover,  Senior  Manager,  Talent  Acquisi2on,  Flexible  Recrui2ng  Solu2ons,  AbboW  

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Shyrl Hoover, Abbott Amy Gordon, SAP Mikael Lindmark, Fieldglass

Worker Profile Tracking – Understanding the Who, Where and What of External Workforce and Transition to Total Talent Management

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Panelists

© 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

SHYRL HOOVER Sr. Mgr., Talent

Acquisition & Flexible Recruitment Programmes

AMY GORDON Global Head of SAP External

Workforce Center

MIKAEL LINDMARK Senior Vice President, Europe

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-  Track contingent workers not tied to a job request -  Headcount -  Reporting -  Onboarding and Offboarding Tasks

-  Spend not tracked -  Timesheet and Expenses are not submitted -  Not subject to approvals

-  Created by buyer or suppliers -  Permission based -  ‘Non-transactional’ suppliers allowed also

Worker Profile Overview

© 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

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Fieldglass Functionality

© 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

Total workforce tracking and management

C O N T I N G E N T

M A S T E R W O R K E R R E C O R D

S O W

W O R K E R P R O F I L E

(non-invoiceable hires)

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Visibility across worker types

© 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

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Typical reason for use of WP

© 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

Quick win-control

Low headcount countries Service Workers

Step 1 for SOW

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2014 GO-LIVE

2015 Non-Employee Base Programme Overview

© 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

Abbott Laboratories

MSP- MANAGED

2 BI-DIRECTION

INTEGRATIONS

1,487 ACTIVE SUPPLIERS

17,000 NON-EMPLOYEES

87 COUNTRIES SUPPORTED

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JUNE 2015 GO-LIVE

2015 Non-Employee Base Programme Overview

© 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

SAP

MSP & SELF MANAGED

2 CUSTOM & 6 STANDARD

INTEGRATIONS

500+ ACTIVE SUPPLIERS

23,000 NON-EMPLOYEES

76 COUNTRIES SUPPORTED

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-  Visibility and tracking -  Compliance -  System access -  Asset retrieval -  Misclassification -  Varying policies and legal requirements by country

Challenges

© 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

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-  Compliance across all countries -  Data privacy, employment laws, local requirements

-  Full visibility across the entire workforce -  Data builds foundation for improvements and strategies

-  Health and Safety -  Employees and non-employees follow corporate policies

-  Efficiency -  Mass uploads, no manual entries

Results/ Achievements

© 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

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What’s next?

© 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

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Questions?

Page 22: WorkerProfileTracking–UnderstandingtheWho ... · NorthAmerica% AskingQuesons • Q&A:Toaskquesons–usethequesonfuncononthe& webcastcontrolpanel • TechSupport: Ifatanymeyouareexperiencingproblems&

Thanks  to  our  sponsor!  

©2015  by  Crain  Communica2ons  Inc.  All  rights  reserved.  

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The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location.

©  2015  Crain  Communica2ons  Inc.  All  rights  reserved.   October  19-­‐20,  2015      ■ Omni  Dallas  Hotel  

November  9-­‐10  |  Las  Vegas,  NV  

Special  CCWP  offer  for  CW  SoluRons  Forum  akendees.  Visit  the  registra2on  desk  or  Agile•1’s  booth  for  more  details.  

www.staffingindustry.com/cerRficaRon  

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©  2015  Crain  Communica2ons  Inc.  All  rights  reserved.   October  19-­‐20,  2015      ■ Omni  Dallas  Hotel  

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The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location.

©  2015  Crain  Communica2ons  Inc.  All  rights  reserved.   October  19-­‐20,  2015      ■ Omni  Dallas  Hotel  

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The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location.

©  2015  Crain  Communica2ons  Inc.  All  rights  reserved.   October  19-­‐20,  2015      ■ Omni  Dallas  Hotel  

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©  2015  Crain  Communica2ons  Inc.  All  rights  reserved.   October  19-­‐20,  2015      ■ Omni  Dallas  Hotel  

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Join  us  next  Rme  for:  

Full  schedule  at  www.staffingindustry.com  

Building  a  mulR-­‐country  conRngent  workforce  strategy  for  Asia  Pacific      

 

 2  December  2015  14:00  Singapore  

07:00  GMT  08:00  CET