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Workers’ Compensation Claim Management
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Copyright © 2011 EmployErs. All rights reserved. Insurance offered through Employers Compensation Insurance Company, Employers Insurance Company of Nevada,
Employers preferred Insurance Company and Employers Assurance Company. Coverage not available in all jurisdictions.
F o r F u r t h e r i n F o r m at i o n , visit EmployErs® at www.employers.com
Customer Service Call 888-682-6671 | E-mail [email protected]
Claims: Reporting a Claim Call 888-682-6671 | Fax 877-329-2954 | E-mail [email protected]
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What our customers are saying…
“I have been insured by EMPLOYERS® for almost 3 years now and
a recent experience with their Claim department really showed
me why I stay: the dedication and knowledge of their staff. They
were attentive to my needs and provided much needed guidance
that has made me a better business operator. I can now run my
business with more confidence knowing that I have EMPLOYERS
on my side.”
Ronnie Lutfi, Owner
The Classic Q
EMPLOYERS Policyholder
Claim ManagementWe are able to provide high quality and efficient claim management service by offering our small business customers:
• A dedicated Claim Reporting Center with 24/7, multilingual claim reporting either by phone or online.
• Claim Best Practices—Our network of experienced, well-trained claim and medical professionals coordinate and execute prompt three-point contact with the physician, employer, and injured worker to help control claim costs and facilitate early return-to-work.
• A managed care services program that includes medical care management and utilization review by healthcare professionals; provider network development and management; pharmacy benefit management; medical bill review and re-pricing.
• Internal Claim Staff—Strategically located claim-handling locations.
• Dedicated claim specialists who have a strong liability background and broad network of occupational medicine focused providers.
• In-house fraud prevention specialists who review claims for potential recovery.
• Loss Control Strategies—Such as large scale loss investigations to prevent future incidents and identify issues that were not the policyholder’s fault for potential recovery from third parties.
Through proven, innovative strategies refined over decades, the EMPLOYERS® Claim Service Department helps our small business customers mitigate costs associated with workers’ compensation claims.
“I’ve been insured with EMPLOYERS for many years and, during that time, their Loss Control and Claims Departments have worked hard to provide me with the information and resources I needed to help lower my experience modification from 1.46% to 0.86%. That’s a huge difference from when I first started with them. Other carriers are constantly contacting me, hoping to quote my workers’ comp policy; however no one can match the service and heart EMPLOYERS provides. Keep up the great work!”
Rich Gagliardi, Owner Waterway Cafe EMPLOYERS Policyholder
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