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Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

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Page 1: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Workers Compensation Large Deductible Issues

Matt Hayden, FCAS, MAAALiberty Mutual

Holmes Gwynn, ACAS, MAAATexas Department of Insurance

September 12,2005

Page 2: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Introductory Comments

Why High Deductible WC is a Topic Large Deductible Study by the NAIC/IAIABC

Joint Working Group Regulatory Concerns The Liberty Mutual Approach

Page 3: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Why is this a Topic

In 2001 37% of “manual-equivalent premium” was written using a deductible of $100,000 or greater.

In Texas the percentage was 52%. The insurer has responsibility for first dollar

losses if the policyholder fails to meet obligations.

Page 4: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Chain of Security for First Dollar Losses

The Policyholder/Employer The Employers Estate

The Insurer writing the deductible policy Guaranty Funds

Page 5: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Employer Insolvency

Employer bankruptcy triggers: Automatic stay of adjudication

preventing/delaying reimbursements to insurer. Chapter 11 requires the employer to keep

appropriate workers comp coverage. Insurance policy persists after bankruptcy. Even if the insurer has collateral, access to that

collateral may require litigation in the bankruptcy court given that such collateral is an asset of the estate.

Page 6: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Insurer Risk - Financial

First dollar loss can become the responsibility of the insurer with very little premium to cover those losses.

Some large companies have had to face up to the problem of: Questionable underwriting, Lack of securitization.

Page 7: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Insurer Risk – Claims Handling

Degree of self adjusting of claims Degree of coordination and reporting with

primary insurer TPAs are often in the middle.

Page 8: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Insurer Insolvency Considerations

Should reimbursements for claims paid by guaranty fund go back to guaranty fund or assets of the estate.

Page 9: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Equity Issues Relating to Taxation & Funding of Residual Markets

Taxes for a states general revenue are usually a % of direct written premium.

Assessments to support Second Injury Funds,

Support of Residual Markets.

Page 10: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Regulatory Concerns

Policies leverage a high volume of claims to a small premium, i.e. credit risk traded for underwriting risk.

An insurer insolvency will produce uncertainties about the status of recoverables.

Current knowledge of claims and claim practices are uncertain when & if intervention is needed.

Page 11: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Texas Administrative CodeTitle 28, Part 1, Chapter 8, Subchapter A, Rule 8.4 Hazardous Condition Rule Related to High

Deductible Workers’ Comp Policies

Web-site is: http://info.sos.state.tx.us/pls/pub/

readtac$ext.TacPage?sl=R&app=9&p_dir=&p_rloc=&p_tloc=&p_ploc=&pg=1&p_tac=&ti=28&pt=1&ch=8&rl=4

Page 12: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Regulatory Enforcement (TX)

Hazardous Condition Rule so before enforcement, determination is made to see if the insurer is in hazardous condition.

Once determined hazardous, we have an exhibit for the insurer to fill out. Identifies the insured and the ultimate losses under that

contract. We expect collateral equal to the ultimate loss reserves. We expect annual actuarial certification of those reserves.

Page 13: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Financial Reporting of Large Deductible Data

Industry Reporting Reported to NCCI on a Unit Record basis after

policy expires. NCCI uses the data for classification ratemaking. Not used for rate level analysis.

Statutory Reporting Losses & Premiums reported net of deductible. Retro rated polices report losses and premiums.

Page 14: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Profesessional Employer Organizations (PEOs)

Employees are hired by the contractor or small businessman, who makes them employees of the PEO.

The PEO generally provide a range of services including payroll, health coverage, and workers comp coverage.

The PEO buys a high deductible policy, with the understanding that sub-accounts self insure for first dollar losses.

Page 15: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

PEOs Continued

Chain of security now may dip down to sub account.

The losses occur and the contractor quits the PEO. Reimbursements are uncollectible.

The PEO can’t keep up with the loss reimbursements owed to the insurer.

Policy is cancelled. The insurer gets his actuarial opinion and is

in turn bankrupt.

Page 16: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Findings & Recommendations

Report makes 17 findings and/or recommendations to both the NAIC and/or the IAIABC.

Most deal with what needs to be done to increase consistency and solidify policy on the treatment of claims.

Two are directed to the Casualty Actuarial Task Force (CATF).

Page 17: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Of Consequence to Actuaries

14. “Annual Statement reporting should be amended to show worker’s compensation losses under the deductible threshold on a state-by-state basis.”

Columns showing: Paid, incurred, and unpaid deductible losses; Written, earned and perhaps unearned deductible

premiums.

Page 18: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

More Actuarial Interest

15. “Further study should be done with regard to apparent “disconnects” in accounting requirements for loss recoveries under large deductible programs.”

More specifically the CATF should examine the reserving and booking of losses due to policyholder default so there is consistency in the handling of these losses.

Page 19: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Summary

Read the: Workers’ Compensation Large Deductible Study, latest version 6/8/2005, By the NAIC/IAIABC Joint Working Group

Alan Wickman of Nebraska was the principle author.

The CATF will be considering these recommendations at some point.

They will likely involve industry input through the Academy’s, COPLFR.

Page 20: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Writing Workers’ Compensation

Large Deductible Business

Casualty Loss Reserve SeminarSeptember 12, 2005

Boston, MAMatt Hayden, Liberty Mutual Group

Page 21: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Key Issues

Underwriting Considerations Pricing Systems Issues/Data Capture Loss Reserving

Page 22: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Underwriting Considerations

Accurate and Detailed Historical Loss and Exposure Information

Credit Analysis Quality of Security Reasons for LDD

Page 23: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Pricing

Loss forecast at deductible limit + exposure based excess pricing + table M aggregate.

If losses below deductible not credible or not available, may use experience modified manual rates.

How to incorporate experience in excess portion (primary mod or excess experience)?

Page 24: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Systems Issues/Data Capture

Do your systems have data capture capabilities consistent with pricing methodology?

NCCI unit reporting still required on this business.

Page 25: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Loss Reserving

Split between per occurrence and aggregate excess if data permits.

Exposure-based methods preferred but parameterization challenging.

Parameter estimates dependent on quality and volume of data.

May use individual account or book of business/average approach.

Page 26: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Loss ReservingBornhuetter-Ferguson Parameters

Expected Losses Ground-up loss estimates with ELPPF’s or

LER’s (per occurrence XS). Ratio of aggregate XS to ground-up losses

on mature years, judgment on newer years (aggregate XS).

Model output on individual accounts. Premium/payroll applied to loss ratios/rates.

Page 27: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Loss ReservingBornhuetter-Ferguson Parameters

Expected Loss Example – Per Occurrence

Ground-Up ExpectedYear Ultimate LER Net Loss2001 1,000 90% 100

2002 1,100 88% 132

2003 1,200 86% 168

2004 1,300 85% 195

Total 4,600 595

Page 28: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Loss ReservingBornhuetter-Ferguson Parameters

Loss Development Factors Use of actual, net loss triangles requires

more data than likely available. Can use excess experience for similar book

(per occurrence XS). Aggregate XS should behave like truncated,

limited ground-up.

Page 29: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Loss ReservingBornhuetter-Ferguson Parameters

LDF Example – Incurred Per Occurrence Excess % Excess %

WeightedYear 500k LDF 500k 1M LDF 1M LDF2001 2.000 50% 2.500 50% 2.222

2002 2.500 45% 3.500 55% 2.966

2003 3.000 40% 4.000 60% 3.529

2004 5.000 35% 6.000 65% 5.607

Page 30: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Loss ReservingBornhuetter-Ferguson

Total Example

Expected Weighted Actual Estimated Actual/Year Net Loss LDF Reported Ultimate

Expected2001 100 2.222 40 95 89%

2002 132 2.966 50 137 112%

2003 168 3.529 45 165 95%

2004 195 5.607 40 200 115%

Total 595 175 597 102%

Page 31: Workers Compensation Large Deductible Issues Matt Hayden, FCAS, MAAA Liberty Mutual Holmes Gwynn, ACAS, MAAA Texas Department of Insurance September 12,2005

Closing Thoughts

Deductible play trades credit risk for underwriting risk.

Data is king. In the past, soft market has grossly under-

priced excess, particularly aggregate excess.