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Working Approach to a Strategically Aligned Business Intelligence solution (WASABIs)
THINK.CHANGE.DO
UTS
• Approx 32,700 enrolled students• Approx 2576 staff• 20 years old• Voted 2007 ugliest building in
Sydney
UTS BI Program Objectives
• Timeliness and Efficiency of Management Reporting• Integration of UTS Core Source systems • Improve Quality of Decision Support Information
What the BI Program is NOT
• A one stop shop• Replace the existing source systems• A data dump for all data• Operational report system
Strategic Approach
Road Map
We are here
Steps Taken
• Communication Model• Priortisation Process• Mock-ups• Prototype• Technical Architecture
Review
• Dedicated Program team• Consultant engagement• Senior Executive
engagement• Online Survey• User focus group
Communication & Co-ordination
BI Program Team
Consultants
Business UnitsBI Program Board
Other Universities
Other UTS Cognos Projects
ITDTraining
Strategic Planning Team
Federal Government
Steps Taken
• Communication• Prioritisation Process• Mock-ups• Prototype• Technical
Architecture Review
• Dedicated Program team• Consultant engagement• Senior Executive
engagement• Online Survey• User focus group
Considerations
• Strategically aligned• User friendly• Awareness• Breadth not Depth• Cultural change• Shift from what we can provide to what we need to
provide
Road Map
Analysis
Proto-type
Program Board Established
Architecture Review
Prioritisation Process
Mock-ups
Research Performance Domain
2007
2008
2010
2009
Government Grant Approved
Workforce Management Performance Domain
Finance Performance Domain
Infrastructure Set-upData Warehouse build
Challenges Faced
• Strategic Plan currently under development• Strategic focus of Research within UTS • Achieving agreement on definitions to be used across
the University• Organisational structure• Mapping the data from the source
UTS Architecture Approach
Internal
Internal
Targets
External
TransformExtract
Extract
Extract
Extract
Load
Cognos
Data WarehouseSource Systems Business Intelligence
AccessCubes
Reports
•Integrity/Consistency•Remove Duplication
Dimensional Data Model
ETL Process
•Scorecards•Dashboards•Canned Reports
AccessUsers
Users
Performance Management system
Performance Dashboard
Research Domain Dashboard
Scorecard
KPI Report
Navigation
Key Achievements
• WPP application submitted and approved for government funding
• Acquired a Cognos Enterprise License• Program Governance• Prototype acceptance
Communication & Co-ordination
BI Program Team
Consultants
Business UnitsBI Program Board
Other Universities
Other UTS Cognos Projects
ITDTraining
Strategic Planning Team
Federal Government
Challenges ahead
• Cultural change & acceptance• Cognos limitations• Implement remaining Domains• Integration of all UTS Cognos projects• Establish a Business Intelligence Competency Centre
(BICC)
