Working at DVSA A great place to work

Helping you stay safe

on Britain's roads

Customer service centreNewcastle upon Tyne

Customer service centreSwansea

Headquarters Bristol

Admin office Nottingham

Training academy Cardington

4,600+ people work at DVSA

380 driving test centres

600+ vehicle testing and enforcement locations

5 admin offices

What we do

We want to stop them from happening. That’s why our vision is for safer drivers, safer vehicles and safer journeys for all.

To do this, we:

• carry out theory tests and driving tests for people who want to drive cars, motorcycles, lorries, buses and coaches, and specialist vehicles

• carry out roadside checks on commercial drivers to make sure they follow safety rules and keep their vehicles safe to drive

• create and run award-winning digital tools and services for drivers, vehicles and our enforcement teams

• approve people to be driving instructors and motorcycle trainers, and make sure they provide good quality training

• approve people to be MOT testers and approve the centres they work in

• test that lorries, buses and coaches meet road safety and environmental standards

• monitor recalls of vehicles, parts and accessories to make sure that manufacturers fix problems quickly

• approve training courses for qualified drivers; for example, Driver Certificate of Professional Competence courses for lorry, bus and coach drivers, and drink-drive rehabilitation courses

• support the Traffic Commissioners for Great Britain to license and regulate companies who operate lorries, buses and coaches

To make our vision a reality, we need you to join us. Our ambitious plans rely on skilled people like you.

Great Britain’s roads are among the safest in the world, but every death and accident on the roads causes devastation, distress or inconvenience.

DVSA: A great place to work

Around 4,600 people work at DVSA in a variety of interesting and rewarding roles, all helping to make our roads safer.

Providing services and protecting the public

Around two thirds of our people work in roles directly providing services to the public and businesses, and protecting public safety. They include:

• driving examiners carrying out driving tests• vehicle standards assessors carrying out annual tests (MOTs) on

lorries, buses and coaches• traffic and vehicle examiners carrying out roadside checks,

protecting you from unsafe drivers and vehicles

DVSA: A great place to work

Who works at DVSA

Whether you’re at the start of your career, an experienced professional or a career changer, we have a range of roles to suit your aspirations.

Creating and running world-class digital services

DVSA is in an exciting phase of digital exploration and innovation. Over the next few years, our multidisciplinary digital teams will overhaul and update our digital services for our customers, stakeholders and staff. All our digital work underpins the services we provide to help you stay safe on Britain’s roads.

Our digital teams include people working in:

• agile project management• design• product management• software engineering• technical architecture• user research

Providing professional corporate services

Staff in our corporate offices work across a range of professions to make sure our services run smoothly. They support our frontline staff, as well as working with government and other stakeholders to ensure we achieve our strategic priorities.

Our corporate service teams include people working in:

• communications• customer insight and research• estates and facilities• finance and procurement• HR• policy and strategy• customer service

DVSA: A great place to work

We give our people the tools they need to stay connected and work wherever they are.

How we work

Our people are our main asset. Their commitment, enthusiasm and professionalism are critical to our success in helping everyone stay safe on Britain’s roads. We aim to:• provide a workplace where our people are engaged in their work • be an inclusive, supportive employer with a a workforce that

reflects the communities we serve• be a forward thinking organisation that welcomes innovative ideas

and empowers staff to make the right decisions• be a place where people are actively encouraged and supported in

their learning• be a digitally enabled and data driven organisation whose people

embrace change and continuous improvement

Different people, one team

At DVSA, you can bring your whole self to work. We value equality and diversity in our workforce, and we’re committed to the Civil Service Diversity and Inclusion Strategy. We aim to be an organisation where fairness and equal opportunity is central to our culture. To support DVSA in becoming a more inclusive employer, we have 5 staff network groups run by employee representatives who understand issues that staff with certain characteristics face.

DVSA is a great place to work, where everyone’s contribution is valued and recognised.

DVSA: A great place to work

We’re a member of

Developing your career

Your personal development plan

You’ll agree your personal development plan with your manager, so you’re clear on what skills you need to work on for your current role, and to develop your career.

Apprenticeships

Apprenticeships offer quality learning, with many leading to a recognised qualification or accreditation. We offer apprenticeship opportunities in a range of areas - from providing services to the public, to expert corporate services.

Training courses

On-the-job learning

Qualifications and accreditation

Job shadowing

e-learning

Coaching and mentoring

You’ll get at least 5 days a year to devote to your learning and development.

DVSA: A great place to work

Working at DVSA is great. You’ve got lots to offer us - and we’ve got lots to offer you in return.

What we offer

Flexible workingincluding part-time working and job sharing

25 daysannual leaveincreasing one a day a year up to 30 days

Civil Service Pensionwith an employer contribution of at least 20%

Special performance rewards

Tax-free childcare

Season ticket loan for travel

Help and supportwith your home life, work life and wellbeing

Physiotherapyschemewith a free assessment and up to 5 free sessions

Money off and cashback offers

Study leave

DVSA: A great place to work

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You may reuse this publication (not including logos and photographs) free of charge in any format or medium, under the terms of the Open Government Licence v3.0.

To view this licence visit www.nationalarchives.gov.uk/doc/open-government-licence; or write to the Information Policy Team, The National Archives, Kew, Richmond, Surrey, TW9 4DU; or email: psi@nationalarchives.gsi.gov.uk.

Search for our latest jobs at www.gov.uk/dvsa/jobs

Our people promise

When you work for us, we’ll make you feel part of something special. We’re an organisation where you can make a real difference. You’ll be trusted to do a good job and can expect fair and respectful treatment. We’ll make sure there are opportunities to get on and that you’re thanked for a job well done.