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Working Together to Find Solutions
NISO E-Resource Management ForumSandy Hurd
Innovative InterfacesDirector of Strategic Markets
September 25, 2007
The Information Environment
Graphic created for “The Portal World and the ILS: A Commentary“ by Sandy Hurd Journal of Library Administration, v43, no. 1 / 2, 2005
Putting the Pieces Together
http://www.123sudoku.com/
Face the User
User interface (UI) User experience (UE) The right solution brings collections together Real integration Bring collections to the user
– The catalog– Digital collections– The discovery services platform– And…
The Back Office
Back office user interface (UI) Back office user experience (UE) Resource management
– Time– Data– People– Money– Infrastructure
• Elegant, integrated software
• Management interface
Leverage, leverage, leverage
Management
New organizational patterns– Flatter– Blended– More frequent changes
Customizable / configurable interfaces
Ease of use Statistics Architecture should suit the
application– Standards-based
Be realistichttp://www.taiga.org/
Electronic Resources Management
Centralization Benefits
Shared database accessed by many
Bibliographic control essential
Maintain fiduciary control
Maintenance ease, real time updates
Do more with more, use the tools
Maximize use of the largest portion of the budget
Coverage Data
It’s all about the data– Completeness– Accuracy– Ease of update– Automatic loads and manual adds and changes
Move it in, move it out– System fluidity– Real time– Reporting capability at the desktop
Standards Deliver in ERM Context
COUNTER
SUSHI
Storage must accommodate both SUSHI and manually gathered data
Acquisitions data flow– Cost per use analysis– Sophisticated statistical models
License Expression Working Group
The Standards Environment
Standards, or Why NISO is Vital
NISO is the principal standards development and maintenance entity for the library world
It serves as a sort of “Collaboration Space” for competitors and interested parties
New technology makes faster development possible Risk takers make progress If we ignore standards, we ignore the reality of today’s
information environment
Realities
Multiple, non-standard, fluid, data formats from hundreds of sources >>> significant data update and management challenges
Present-day technical choices >>> go faster, faster
Staff needed to accomplish the larger goal >>> direct link to political and budgetary realities
Budget needed to accomplish the larger goal >>> direct link to political and human realities
We need standards more than ever
Thank you.