solutionsWORKFORCE TRAINING & DEVELOPMENT

whyCAREERS AUSTRALIA

One of the biggest challenges for business is to do more with less. A slow global economy has placed enormous pressure on management to slash costs and maximise productivity.

Workforce training and development is the key to maximising business outcomes in a tough market and yet it is often the first to go. The trick is to know where and how to invest in order to maximise return on investment.

Industry is looking for flexibility, not a one size fits all response. That’s where Careers Australia stands head and shoulders above the rest and why we are the industry preferred choice when it comes to developing skilled people and an effective workplace.

3

Careers Australia has been working with business since 2006 to identify and deliver workforce training and development solutions.

We are currently working in over 30 industries and have extensive experience across white, blue and pink collar industries. We work with staff from back of house, to the front line through to the board room.

Our in-depth knowledge of best practice across multiple industries and disciplines puts us in a unique position to tailor an innovative, high quality and cost effective solution that is directly linked to achieving business outcomes.

capabilityOUR

4

WORKING IN 30 INDUSTRIESACROSS OPERATIONS, SERVICE & MANAGEMENT

FRONTLINE & BACK OF HOUSE

EXECUTIVE

MIDDLE MANAGEMENT

BUSINESS & MANAGEMENT

HOSPITALITY

RETAIL

ENERGY & RESOURCES

CONSTRUCTION

TRANSPORT & LOGISTICS

AUTOMOTIVE & ENGINEERING

HEALTH & COMMUNITY

5

RESPONSIVE FLEXIBLE CONSISTENT

6

differenceTHE CAREERS AUSTRALIA

We mobilise quickly to address immediate needs and overcome organisational challenges.

We provide training and skills development solutions where and how you want them, in your workplace, at our campus or online.

We have international and national capability with a local focus, providing consistency for your workforce solutions.

OUTCOMESFOCUSED CUSTOMISED RECOGNISED

7

We assist you attract, develop and retain a skilled workforce that achieves business outcomes and enhances productivity.

We provide customised and relevant solutions that are directly linked to the performance of your organisation.

We have been awarded the Large Registered Training Organisation of the year at the 2014 Queensland Training Awards.

Careers Australia has provided workforce training and development services to over 2,500 businesses.

We pride ourselves on our long term relationships and positive client testimonials.

Our approach to education does not simply blow the dust off old training manuals. We talk, we listen, and we deliver training that develops people with the very best skills for today’s and tomorrow’s workplace.

Our industry partners are owner operators, small to medium businesses, well recognised blue chip companies and industry associations.

recordOUR TRACK

8

9

approachOUR

The cornerstone of a productive workforce is having the right people with the right skills in the right place at the right time.

We recognise that every client organisation is different and faces distinct pressures and challenges. As a first step, we connect with and learn about your people and operations before identifying needs and presenting strategy.

We project manage and deliver solutions using specialists who have in depth industry experience. Our team will embed in your operations to maintain a constant watch on the effectiveness of the project, ready to refine at a moments notice to ensure it remains on target to achieve strategic outcomes.

10

Careers Australia helps to build, attract and retain a skilled workforce by applying industry best practice to review your organisation’s capabilities and situation, then present innovative and practical solutions.

PRESENT STRATEGY

PROJECTMANAGE

DELIVER

EVALUATE & REVIEW

IDENTIFYNEEDS

CONNECT & LEARN

11

Our students can access virtual classrooms, web conferencing and 24/7 trainer support. This allows high quality training to be delivered anywhere, any time.

Apprenticeship training, traditionally delivered through lengthy off-site training blocks is now a thing of the past. Your staff will learn core skills of their trade or profession through a mix of traditional and innovative education practices at a time and place that suits them and their employer.

Our Industry Blended Learning Model gives employers the flexibility and accessibility to choose the best training solution.

●● Increased flexibility

●● Significantly reduced block training time

●● Workplace training and assessment, auditing and reporting done for you

●● More engaged apprentices

●● Potential to accelerate apprenticeships

●● More immediate application of skills and knowledge in the workplace

●● Training when it’s convenient for the worker and employer

●● Employer engaged in the training process

Careers Australia is at the forefront of workforce education and training. We have made a significant investment to take the lead in the online learning environment.

trainingEXCELLENCE IN WORKFORCE

12

Our staff are industry experienced and expertly identify the best training and

delivery methods available for your

company – whether it be on-campus in one of our 16 state of the art facilities,

in the workplace, online or a blend of

these techniques.

FLEXIBLE DELIVERY

MODEL

WORKPLACE

ONLINE

CAMPUSBLENDED

13

learningNEXT GENERATION

Advancements in digital technology provide the opportunity to learn in more engaging and interactive ways.

To provide our clients with state-of-the-art solutions that drive business results, Careers Australia has increased its expertise in the elearning environment by acquiring Australia’s leading developer of innovative elearning, Workstar.

Workstar develops the very latest in elearning including simulations, experiential learning scenarios, unique tablet and mobile experiences, and game-based learning.

Innovative delivery systems allow these to be delivered directly to the learner’s environment with or without your own learning management system.

This approach increases the reach and effectiveness of training across an organisation.

14

INNOVATIVE CUSTOM BUILT

ELEARNING

UNIQUE LEARNING DELIVERY SYSTEMS

AN EXPERIENCEFOR ME

THE LEARNER

TOACHIEVE RESULTS

WHERE IWANT IT

WHEN INEED IT

FOCUSED ONWHAT I CARE

ABOUT

15

Our professional services division has extensive international and national capability that is delivered with a local focus.

This provides consistency for your workforce solutions that is able to easily accommodate local needs.

We work with many companies that operate across State lines and in multiple industry sectors. This presents a complicated mix of workplace legislation and operational requirements. Our established and strong working relationships with governments and industry bodies enables Careers Australia to maximise funding opportunities for our clients.

Our apprenticeships and traineeships division provides nationally recognised training developed for the industry by the industry. It can also be tailored to your company’s specific needs using your work sites as practical examples and training staff in your and your suppliers’ products.

locallyA GLOBAL CAPABILITY, DELIVERED

16

AustraliaQUEENSLANDBrisbane Burleigh HeadsCairnsNerangSalisburySouthportSunshine CoastToowoombaTownsville

NEW SOUTH WALESNewcastle ParramattaSydney

VICTORIAMelbourne

SOUTH AUSTRALIAHindmarshAdelaide

WESTERN AUSTRALIA Perth

Papua New GuineaPort Moresby

ChinaGUANGDONG Shenzhen

IndiaGurgaon

PhilippinesClark

17

When it comes to developing skilled people and effective workplaces, Careers Australia has the expertise to provide a holistic solution from strategy development through to implementation or a tailored solution based on your needs.

Our workforce consultants have first hand experience delivering transformational learning and development value to domestic and international clients. They focus on strategy, operational performance, organisational effectiveness and operational readiness and can facilitate a complete overhaul of corporate culture and organisational behaviour if required.

Our capabilities extend to:●● Designing workforce planning and development strategies;

●● Designing, building and implementing Learning and Development Frameworks;

●● Conducting reviews of existing Training Management Systems;

●● Developing processes and procedures from “Enrolment of Participant” to “Return on Investment” strategies;

●● Assisting in the development and maintenance of educational products and services through a quality review and business improvement process;

●● Creating learning pathways; and

●● Executive leadership development and succession planning.

approachA HOLISTIC

18

01 01

02

03

WORKFORCE CONSULTINGStrategy & planning

PROFESSIONAL SERVICESNational & industry based training solutions

WORKPLACE TRAINING Apprenticeships & traineeships

02

03

TOP TO BOTTOM SOLUTIONS

We provide solutions at any level of the organisation, whether it be strategy and planning, a national workforce development program rollout, apprenticeship or traineeship management or one-off training.

19

storiesSUCCESS

Australian Training Awards 2013 – Winner of the Australian Apprenticeships – Employer award, Thiess is now one of the world’s largest contract miners.

Challenge Provide a consistent national training solution for over 150 apprentices that work on multiple worksites in multiple roles with multiple funding models in Australia.

SolutionA competitive five month negotiation phase which through collaboration and consultation with Thiess technical staff, developed a customised training partnership which puts the learner at the centre of the experience.

OutcomesA truly national and complete approach to training, blending the training provider, employer, and apprentice in a collaborative training model. Builds and enhances Thiess’ reputation, as the sanctuary for industry’s most skilled and rounded tradespeople.

20

The Mantra Group is one of Australia’s leading accommodation operators with over 3,500 staff across Australia, NZ and in Indonesia.

ChallengeProvide cost effective and consistent training for all staff members from front to back of house and corporate services across 110 properties.

SolutionCareers Australia embedded key staff into The Mantra Group’s operations to quickly mobilise a national training solution. The program provides consistency across training materials, educators and visit schedules. An initial skills audit identified training gaps and eligibility for funding support to ensure workforce capability leading in to the peak season.

OutcomesA customised national solution that reduces costs and delivers front to back of house training, delivered by one partner.

Automotive Brands Group (ABG) is a major player in the Australian automotive aftermarket sector and parent company to Autobarn.

Challenge Secure a training partner that could reliably deliver highly customised training to 102 Autobarn stores nationwide.

SolutionA holistic training solution that manages administration, sourcing funding, developing customised materials, course delivery and regular progress reports for franchise managers and head office. Training is delivered through a blended model, both on-line and in the workplace.

OutcomesA customised training program that reduces administration and disruption to stores while maximising training outcomes and customer service and business objectives.

21

Careers Australia has over 200 nationally accredited courses on scope. We understand that business needs are constantly changing and evolving.

We offer a comprehensive range of accredited courses to suit a broad range of job roles, functions and industry sectors delivered as short courses, Certificate I to IV, Diploma and skills gap assessment.

If none of our existing products are quite right for your business, then we can work with you directly to design and deliver a tailored training solution that specifically targets your needs; whether it’s a simple induction or a single and specific skill or skill set, through to an entire qualification built around your business.

solutionsCUSTOM TRAINING

CERTIFICATE IEntry Level

CERTIFICATE IITraineeship / Apprenticeship

/ Pre-Vocational

CERTIFICATE IIITrade / Frontline Worker

CERTIFICATE IVPost Trade /

Frontline Manager

CUSTOM TRAININGSkill Sets & Gap Skills

Assessment

DIPLOMAManagement

22

Australian Qualifications Framework Careers Australia courses and qualifications are nationally recognise and internationally transferable under the Australian Qualifications Framework (AQF).

The AQF provides a comprehensive, nationally consistent framework for all qualifications in post-compulsory education and training in Australia.

Australian Skills Quality AuthorityCareers Australia courses and qualifications are accredited by the Australian Skills Quality Authority (ASQA). ASQA is the national regulator for Australia’s vocational education and training sector with a mandate to ensure nationally approved quality standards are met.

Australian Nursing & Midwifery Accreditation CouncilCareers Australia’s Diploma of Nursing course is accredited by the Australian Nursing and Midwifery Accreditation Council (ANMAC), Australia’s independent accrediting authority for nursing and midwifery under the National Registration and Accreditation Scheme.

Careers Australia Group Limited ABN 51 122 171 840

Careers Australia Education Institute ABN 76 120 675 505 RTO 22479 CRICOS 03224D

Careers Australia Institute of Training ABN 30 122 171 840 RTO 31470 CRICOS 03026K

accreditationOUR

23

CONTACT US

1300 731 599careersaustralia.edu.au

industry@careersaustralia.edu.au