Module 2: Team worksheet- Communicating in Today’s Workplace

Working in a team, use the text [Chapter 1] to locate answers to the following questions + add your own ideas.

What are the major factors that affect communication in today’s workplace?

What do we mean by the ‘Communication Process’?

What are some possible barriers to communication?

How can we overcome barriers to communication?

Module 2: Team worksheet- Communicating in Today’s Workplace page 2

What do we mean by ‘internal ‘ vs. ‘external’ communication?

Internal:

External :

What are the three major functions of business communication?

1.

2.

3.

How can we manage information effectively in organizations?

What is meant by violating business ethics? How can we ensure that businesses do the right thing?

REMEMBER: ALWAYS THINK/REFLECT BEFORE YOU WRITE, AND BEFORE YOU PRESS “SEND”!