1 APG World Connect 2011 – Full Program V13.2 - October 3, 2011

V13.2 12oct2011 Wednesday November 2nd - WELCOME PARTY

Sponsored by Rail Europe 7 pm - 10 pm

Equinox Restaurant – 36th Floor Swissôtel

06:00 am - 08:00 am Breakfast Restaurant “Prego” or “Alligator Pear” for Fairmont Hotel Café Swiss for Swissôtel

Thursday November 3rd – WORLD CONNECT DAY 1

8 am - 9:30 am OPENING SESSION 8 am - 8:30 am Welcome Address and APG Network Presentation

Jean-Louis BAROUX President APG Global Associates

8:30 am - 9:15 am State of the Industry

Pierre JEANNIOT President Jinmag Director General Emeritius IATA

9:15 am - 9:30 am Airlines Executives Welcome 9:30 am – 11:00 am Session 1 EXISTING TOOLS EVOLUTION

> Jean-Louis BAROUX, President APG Global Associates

9:35 am - 9:55 am Inventory Systems

> Robert VILLA Deputy IT Vice President – IBERIA/Resiber

2 APG World Connect 2011 – Full Program V13.2 - October 3, 2011

9:55 am - 10:15 am BSP

> Javier GALLEGO Director Distribution – IATA

10:15 am - 10:35 am ARC

> Gena CROWE Head of Carrier participation – ARC

10:35 am - 10:55 am Coffee Break - Sponsored by Sabiha Gokcen Airport Exhibition Hall 10:55 am - 11:15 am GDS

> Hans BELLE Head of SABRE Travel Network – Asia Pacific

11:15 am - 11:35 am New Means of Payment

> Ralph KAISER CEO – UATP

11:35 am - 12:40 am Session 2.1 NEW AIRLINES - NEW TOOLS

> Jean-Louis BAROUX, President APG Global Associates

11:40 am - 12:00 am Pioneering an Aviation Revolution

> Azran OSMAN RANI CEO - Air Asia X

12:00 am - 12:20 am Emerging Long Haul Low Cost distribution > Dennis TIERNEY

Vice President Development - Oneworld Alliance 12:20 am - 12:40 am Leasing for small & medium Airlines

> Hugh FLYNN CEO ASL Aviation Group

12:40 pm - 2:30 pm Aperitif - Sponsored by AMD Alligator Pear (Fairmont Hotel) Lunch - Sponsored by Atrium Ballroom

3 APG World Connect 2011 – Full Program V13.2 - October 3, 2011

2:30 pm - 3:10 pm Session 2.2 NEW AIRLINES - NEW TOOLS 2:30 pm - 2:50 pm Google Applications

> Laurent GASSER CEO – Revevol

2:50 pm - 3:10 pm Twitter

> Robert VINET Head Marketing Data Scientist – eezeer.com 3:10 pm – 3:30 pm ATI Cloud

> Damian HICKEY Regional Vice-President South Asia & India - SITA

3:30pm - 3:50 pm Coffee Break - Sponsored by ATW Exhibition Hall 3:50 pm - 5:30 pm Session 3 AIRLINE DISTRIBUTION STRATEGY: “THE APG SOLUTION”

Introduction > Jim FOSTER COO APG Global Associates

3:55 pm - 4:05 pm Easy access to travel agencies channel

IBCS > Emilie BIGGERSTAFF

4:05 pm - 4:15pm AACP > Achma ASOKAN Executive Product Directors IBCS & AACP

4:15 pm - 4:25 pm Easy implementation of lost interline flows APG IET > Sandrine de SAINT SAUVEUR President & CEO – APG DS

4:25 pm - 4:35 pm Easy distribution in marginal markets

GSSA > Richard BURGESS Executive Product Directors GSSA

4:35 pm - 4:45 pm Easy telephone access for customers CCS > Robert THUROW Executive Product Director CCS

4 APG World Connect 2011 – Full Program V13.2 - October 3, 2011

4:45 pm - 5:10 pm THE GET PROGRAM “We deliver incremental revenues” Individual analysis of Airlines current commercial presence and potential Global Distribution by APG > Richard BURGESS > Sandrine de SAINT SAUVEUR 5:10 pm – 5:30 pm Questions & Answers Moderator Geoffrey Thomas Chief Editor ATW

5:30 pm – 7:00 pm Meet the Exhibitors Exhibition Hall 7:30 pm - 8:30 pm COCKTAIL PARTY (black tie) - Sponsored by SITA Raffles Hotel 8:30 pm - 10:30 pm GALA DINNER (black tie) - Sponsored by APG DS Raffles Hotel

Friday November 4th – WORLD CONNECT DAY 2 8 am - 10 am Session 4 “A LA CARTE “ MEETING BREAKFAST: Sponsored by ECS Cargo

MEET OUR NETWORK AACP: ARC ASP Coordinator Program CCS: Call Center Services > Achma ASOKAN > Robert THUROW Executive Product Director Executive Product Director IBCS-IWCS: IATA BSP Consolidator System IET: Interline E-Ticketing > Emilie BIGGERSTAFF > Sandrine de SAINT SAUVEUR Executive Product Director President & CEO – APG DS GSSA: General Sales and Services Agency GET: Global Extended Territories > Jim FOSTER > Jean Louis BAROUX COO President AMERICAS: EUROPE: > Raul ROCA > Richard BURGESS Area Vice President Area Vice President

AFRICA & MIDDLE EAST: ASIA: > Djibril B. TABOURE > Keiko ASANO Area Vice President Area Vice President

5 APG World Connect 2011 – Full Program V13.2 - October 3, 2011

10 am - 11:30 am Session 5 AIRLINES COMMERCIAL STRATEGY:

THE FUTURE

> Jim FOSTER COO - APG Global Associates

10:05 am - 10:25 am Airline Consolidation

> Bertrand LEBEL Executive Vice President – Air France

10:25 am - 10:45 am Presence in selected markets vs everywhere

> Stephane COHEN GANOUNA Consultant - Bearing Point

10:45 am - 11:05 am Railways vs Air Transport

> Barbara DALIBARD Chief Executive Officer – SNCF Voyages

11:05 am - 11:25 am Online Distribution

> Indrajit BAVAN Air Worldwide Director – Expedia

11:30 am - 12:30 am GOLD PARTNERS SESSION Raoul NABET and Gilbert BALADI > APST Hugh FLYNN > ASL Aviation Group Ralph KAISER > UATP Tba > Resiber 12:30 am - 2:30 pm Aperitif - Sponsored by APG Nordic Alligator Pear (Fairmont Hotel) Lunch – Sponsored by APST Atrium Ballroom

6 APG World Connect 2011 – Full Program V13.2 - October 3, 2011

2:30 pm – 3:30 pm Session 6 AIRLINE DISTRIBUTION STARTEGY

The debate between Airline Executives and APG Representatives "How carriers are addressing their marginal markets" Moderator: Tunku ISKANDAR Board Member APG Network

AIRLINES EXECUTIVES APG MANAGERS

> Timur KERIMOV > Richard BURGESS Regional Manager Europe Board Member Uzbekistan Airways APG Network

> Paul BOTES > Jim FOSTER Head of Distribution COO

South African Airways APG Network

> Steve S. Smith* > Sandrine de SAINT SAUVEUR Vice President Passenger Sales- the Americas President & CEO Japan Airlines APG DS

3:30 pm - 4:00 pm QUESTIONS & ANSWERS 4:00 pm - 4:30 pm CLOSING ADDRESS

> Pierre JEANNIOT > Jean-Louis BAROUX

4:30 pm - 6:00pm Meet the Exhibitors Exhibition Hall

5:00 pm – 7:00 pm CLOSING COCKTAIL- Sponsored by JLB Conseil and APG Lebanon Swissôtel