World Language Curriculum Procurement Government...Task 1, Product Training, PWS 2.1.1 Zero deviation from the PWS. Base Year as scheduled. Product training will be presented as scheduled

PERFORMANCE WORK STATEMENT

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World Language Curriculum Procurement 6-12 Spanish, German, French, Italian & Korean Instructional Materials

1 General Information

1.1 Agency

1.1.1 The Department of Defense Education Activity (DoDEA) serves dependents

of military and civilian employees by providing PK-12 instruction to

approximately 70,000 students in 160 brick-and-mortar schools. Student

enrollment is based primarily on deployment of military troops worldwide.

In the Americas, DoDEA operates 51 schools located in seven states,

Puerto Rico, and Cuba. In Europe and the Middle East, DoDEA operates

64 schools located in Germany, Italy, England, Netherlands, Belgium,

Spain, Turkey and Bahrain. In the Pacific, DoDEA operates 45 schools

located in Korea, Japan (mainland and Okinawa), and Guam. DoDEA's

curriculum, resources, and student achievement scores on standardized

assessments compare favorably to those of high-performing US public

school systems. DoDEA’s fully accredited Virtual High School has

teaching hubs in each DoDEA region: US, Europe, and Pacific.

1.1.2 DoDEA schools have various grade configurations, with the most common

being K-5, 6-8, 9-12, and K-12. Of DoDEA’s 162 brick-and-mortar schools,

103 schools have students in at least three of the grades K-5; 62 schools

with at least one grade 6-8; and 40 schools with grades 9-12. Of the 6-8

schools, ten are part of an elementary school and five have only grades 7-8.

Table 1: Student Enrollment – SY 2019-20 (rounded to nearest 50 students)

Grade Students Grade Students Grade Students Grade Students

PK 3,800 3 6,550 7 5,100 11 3,050

K 7,000 4 5,950 8 4,500 12 2,800

1 6,900 5 5,800 9 3,700 K-12

Total 70,400

2 6,550 6 5,400 10 3,300

1.1.3 Military-connected students experience high mobility rates in and out of school

systems across the nation and the world; thus, DoDEA makes a concerted

effort to mitigate transitional barriers to military-connected students’ success,

working toward a world-wide systemic education network.

1.1.4 DoDEA has adopted the College and Career Ready Standards (CCRS) in

mathematics, literacy, the arts, social studies, and science, which are

rigorous, research-based, and reflect the knowledge, skills and dispositions

students need for success in college and/or careers and are aligned with

the Common Core State Standards (CCSS), National Core Art Standards

(NCAS), Next Generation Science Standards (NGSS) and the C3 Framework

for Social Studies State Standards (C3).


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1.2 Background

1.2.1 Alignment: DoDEA World Language and Culture Program’s 6-12 world

language courses are aligned to the following six core documents:

World-Readiness Standards for Learning Languages:

www.standards4languages.org.

National Council of State Superintendents for Languages (NCSSFL) -

American Council on the Teaching of Foreign Language (ACTFL) NCSSFL-ACTFL Can-Do Statements:

https://www.actfl.org/publications/guidelines-and-manuals/ncssfl-actfl-

can-do-statements

ACTFL Proficiency Guidelines 2012:

https://www.actfl.org/publications/guidelines-and-manuals/actfl-

proficiency-guidelines-2012

ACTFL Performance Descriptors for Language Learners:

https://www.actfl.org/publications/guidelines-and-manuals/actfl-

performance-descriptors-language-learners

DoDEA World Language Standards & Proficiency Expectations:

http://www.dodea.edu/Curriculum/foreignLanguage/standards.cfm.

DoDEA’s CCRS are identical to the Common Core State Standards

(CCSS): http://www.dodea.edu/collegeCareerReady/.

1.2.2 Current Contracts: DoDEA has current contracts for all of the languages. All

are expiring, except for Spanish, which will only allow DoDEA to have

access to digital resources in the 2020-21 school year and beyond and the

German contract for Levels IV & V, which does not expire until 2025. There

are no current Italian or Korean contracts. Note: The last Korean resource

purchase in 2016 was via the Government Purchase Card Program (GPCP).

1.3 Scope of Work

1.3.1 Awards: DoDEA expects to purchase student textbooks, teacher editions

(if available), related digital resources, and virtual professional learning.

DoDEA would prefer to make one award, but may make multiple awards.

For example, one language may be awarded to one vendor, or one

language’s lower level courses (I-III) and one for the upper level courses

may be awarded to different vendors. Each award will be for a 5-year

base period and one option year.

1.3.2 Digital Subscriptions: If available, DoDEA expects to purchase a 6-year

subscription for digital resources in Base Year 1. After Base Year 1,

each digital subscription shall be for one less year in length. That is, in

contrast to the 6-year subscription in Base-Year 1, DoDEA would

require a 5-year subscription in Base-Year 2, a 4-year subscription in

Base-Year 3, etc.


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1.3.3 Students and Teachers: The estimated number of students and teachers

requiring curriculum resources by language and level for Base Year 1 are

shown below. DoDEA expects to purchase approximately five percent

of these amounts in the other years of the contract.

Levels I II III IV V VI AP®

Lit

AP®

Lang IB

Spanish

Students 4371 1908 756 207 83 49 25 105 5

Teachers 92 61 39 34 13 6 3 11 1

German

Students 1602 686 274 N/A N/A 0 0 47 2

Teachers 42 31 27 N/A N/A 0 0 3 1

French

Students 796 259 70 32 12 4 0 6 11

Teachers 16 15 11 5 1 1 0 2 1

Italian

Students 245 120 40 20 7 0 0 19 0

Teachers 8 8 3 2 1 0 0 4 0

Korean

Students 256 166 36 13 0 0 0 0 0

Teachers 8 8 5 4 0 0 0 0 0

2 Requirement (Objectives)

2.1 Objective 1, Virtual Professional Learning

DoDEA requires (1) product training, that is, an overview of the curriculum

assessments, and general teaching strategies and (2) professional learning, that

is, a deeper understanding of the best ways to implement the program.

2.1.1 Task 1, Product Training (Base Year 1 Only)—The Contractor shall:

2.1.1.1 Provide industry-standard product training, including examples on

how to use the instructional materials and resources to differentiate

instruction to address the needs of all students, to include examples of

teaching students with special needs, students with different levels

of proficiency within a level, and students who are native speakers

of the target language.

2.1.1.2 Provide a minimum of six contact hours of product training in the

form of webinars or digital modules.

If a webinar delivery option is selected, these shall be delivered

synchronously during Base Year 1, and posted on DoDEA’s learning

management system (LMS, currently Schoology), and made

available for the use of DoDEA teachers for the life of the contract.

If the digital module delivery option is selected, all digital content

shall be packaged and delivered for publishing and reusability in

Sharable Content Object Reference Model® (SCORM®) packaging,

and made available for placement and use on DoDEA’s learning


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management system (LMS, currently Schoology) for the life of the

contract. The Department of Defense Instruction (DoDI) 1322.26

mandates that electronic courseware be developed in compliance

with the latest possible version.

Number of Times Each Webinar shall be Delivered by Language

Delivery will occur during normal work hours of each region.

Dates and times will be determined post-award.

Language Americas Europe Pacific

Spanish X X X

German X X X

French X X X

Italian N/A X N/A

Korean N/A N/A X

2.1.2 Task 2, Professional Learning (Base Year 2 Only)—The Contractor shall:

2.1.2.1 Provide a minimum of six contact hours of professional learning in

the form of synchronous webinars at least during Year One of the

contract. The number of times each webinar shall be presented is

shown in the table in PWS 2.1.1.2.

2.1.2.2 Shall include hands-on, interactive training to help teachers learn

how to use second language strategies and approaches, and other

related pedagogical topics. Sessions may include, but will not

limited to topics such as (1) use of second language communicative

classroom strategies, (2) use of summative and formative data to

inform instruction, (3) role of authentic culture in the classroom, or

(4) strategies to sustain the use of the native language during at

least 90% of the instructional time. The professional learning

topics will be finalized post award. Webinars shall be delivered at

least during Base Year 2, posted on DoDEA’s LMS, and made

available for the use of DoDEA teachers for the life of the contract.

2.1.2.2 Professional Learning Needs Assessment and Evaluation: In

collaboration with DoDEA’s HQ and Regional World Languages

subject-matter experts, the Contractor shall plan and conduct a

needs assessment of DoDEA’s 6-12 world language teachers’

professional learning needs, collect the data, and provide a report

stating the Contractor’s evaluation of the professional learning that

has been delivered.

Performance Standards and Acceptable Quality Levels (AQL)

Objective 1, Virtual Professional Learning

Performance Standard and

Related Task AQL Inspection Method Incentives*

* Unless specified otherwise, possible ratings are as follows: exceptional, very good, satisfactory,

marginal, or unsatisfactory, per FAR 42.1503, Table 42-1, “Evaluation Ratings Definitions”.


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Task 1, Product Training,

PWS 2.1.1

Zero deviation from the PWS.

Base Year as scheduled.

Product training will be

presented as scheduled.

Customer feedback

and COR inspection.

Past

Performance

Assessment

Task 2, Professional Learning,

PWS 2.1.2


Year 2 as scheduled.

All professional learning

will be presented as

scheduled.

Needs assessment and self-

evaluation completed 15

business days after the last

webinar is delivered.

COR review and

monitoring of the

customized tool.

Past

Performance

Assessment

2.2 Objective 2, General Requirements

Meet with DoDEA as required, make resources available throughout the contract

period, and ensure student and teacher privacy issues are handled according to the

PWS. The Contractor shall provide technical support according to DoDEA school

hours and calendars, per https://www.dodea.edu/schoolCalendars.cfm.

2.2.1 Task 3, Meetings—The Contractor shall:

2.2.1.1 Medium and Minutes: Provide the medium through which each

conference/meeting occurs, record each meeting’s minutes, and

submit them to the COR within two business days of the event.

2.2.1.2 Post-Award Conference: Participate in a video- or teleconference

post award conference with the COR and other DoDEA

representatives within five (5) business days after award in

accordance with FAR Subpart 42.5.

2.2.1.3 IT Meeting: Convene a video- or teleconference with DoDEA

Information Technology staff within ten (10) business days after

award. (See Technical Exhibit #5.)

2.2.1.4 Other Post-Award Meetings: Offeror will meet with the Contracting

Officer, COR, and/or other Agency personnel, as appropriate, to

review Contractor performance as required by DoDEA. At these

meetings, the Contracting Officer may discuss the Government’s

view of Contractor performance, and the Contractor shall apprise

the Government of implementation problems, if any, being

experienced. The Contractor shall take appropriate action to

resolve any outstanding issues raised by the Government.

2.2.1.5 Attendance: Offeror will attend virtual meetings at no additional

cost to the Government. Note: Costs associated with attending

face-to-face meetings, if any, shall be handled/paid for as stated in

the contract.

2.2.2 Task 4, Availability: The Contractor shall make resources available for the

life of the contract.


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2.2.3 Task 5, Privacy—The Contractor shall:

2.2.3.1 User Accounts: Wherever applicable, the Contractor shall require

individual accounts to possess unique usernames and passwords

that do not require personally identifiable information (PII)—first

and last name and any other unique personal information—to access

online content.

2.2.3.2 Contractor Personnel: All Contractor personnel assigned to this

contract shall take proper precautions to protect information from

disclosure. All agency-owned or agency-controlled personally

identifiable information shall be collected and/or stored in accordance

with the relevant requirements of the Privacy Act, 5 U.S.C—

http://www.archives.gov/about/laws/privacy-act-1974.html.

2.2.4 Task 6, Technical Support: Provide industry-standard technical support

for its digital resources for the life of the contract via telephone or email with

responses from the Contractor within one business day or less from the

initial contact, to include but not be limited to, assisting with service

problems, product setup, upgrades, and troubleshooting. Technical support

shall be made available during DoDEA schools hours and calendars.

2.2.5 Contract Type: Firm fixed price.

2.2.6 Performance Requirement Summary (PRS) and Deliverables—Refer to

Technical Exhibit 2 and Technical Exhibit 3, respectively.

Performance Standards and Acceptable Quality Levels (AQL)

Objective 2, General Requirements


Related Task AQL Inspection Method Incentives*



Task 3, Meetings, PWS 2.2.1


As specified in the PWS

No more than one

meeting per year will

need to be rescheduled.

COR inspection

Past

Performance

Assessment

Task 4, Availability, PWS 2.2.2


Life of the contract

100% compliance COR inspection

Past

Performance

Assessment

Task 5, Privacy, PWS 2.2.3




Past

Performance

Assessment

Task 6, Technical Support,

PWS 2.2.4


95% of requests shall be

handled in the time limit

specified in the PWS.

COR inspection and

stakeholder feedback

Past

Performance

Assessment

http://www.archives.gov/about/laws/privacy-act-1974.html


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2.3 Objective 3, Contractor Manpower Requirement Application (eCMRA)

Complete/submit reporting requirements annually, per the eCMRA website.

2.3.1 Task 7, eCMRA: The Contractor shall report all labor hours (including any

subcontractor labor hours) required to perform the services provided under

this contract via a secure data collection site. The Contractor shall complete

all required data fields. Reporting inputs shall be for labor executed during

each fiscal year’s period of performance (Oct 01 - Sep 30). While inputs

may be reported any time during the fiscal year, all data shall be reported

no later than October 31 of each calendar year. Contractors shall use the

following URL both to fill out the abovementioned data fields and to contact

the help desk for assistance: https://www.ecmra.mil.

Performance Standards and Acceptable Quality Levels

Objective 3, eCMRA


Related Task AQL Inspection Method Incentives

Task 7, eCMRA, PWS 2.3.1


During the required timeframe,

per the eCMRA website.

Information

entered into

eCMRA shall

be 100%

accurate

The COR shall query eCMRA

to ensure information is entered

and review a copy of the

eCMRA information entered

provided by the Contractor.

Past

Performance

Assessment

Possible

ratings:

pass/fail

2.4 Contract Type: Firm fixed price.

2.5 Performance Requirement Summary (PRS) and Deliverables—Refer to Technical

Exhibit 2 and Technical Exhibit 3, respectively.

Requirements / Objectives

The tasks listed above are to help the Contractor gain a better understanding

of the requirements and are not all-inclusive. The Contractor is expected to

develop a total solution in accordance with a performance-based approach.

3 Constraints

3.1 Period and Place of Performance

Base period of five years and one twelve-month option period. Work performed at

the Contractor’s facilities.

3.2 Holidays and Hours of Operation

Contractor personnel shall be available during the hours of 9AM to 3PM Eastern

Standard Time (EST), except for Federal holidays and Federal government

closures/shutdowns. The following list shows all recognized Federal holidays:

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day


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President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

3.3 Key Functions—The Contractor shall provide the following: Project Manager/

Alternate Project Manager and Program Specialists. They shall be available,

between the hours of 9:00 AM and 3:00 PM EST, Monday - Friday, except for

Federal holidays.

3.3.1 Program Manager/Alternate: Provide a program manager to be responsible

for the performance of work. The name of this person and an alternate who

shall act for the Contractor when the program manager is absent shall be

designated in writing to the Contracting Officer. The program manager or

alternate shall have full authority to act for the Contractor on all contract

matters relating to the daily operation of this contract.

3.3.2 Program Specialists: Contractor will select and provide program specialists to

include, but not necessarily be limited to, providing product training and

professional learning.

3.3.3 Qualifications: Provide program manager/alternate with at least one year of

experience in a similar role. Program specialists selected by the Contractor

to deliver the instructional materials’ product training and the professional

learning shall be qualified professionals in the field of second language

acquisition, with training experience in both the products and services they

present, and the pedagogical content of the professional learning

opportunities they will deliver.

3.3.4 Changes: Personnel provided as replacements to key functions after

contract award shall meet or exceed the qualifications and experience of

those provided upon award of the contract. Notify the COR in writing

regarding all personnel changes ten business days in advance of the change.

4 Government-Furnished Resources

4.1 Contracting Officer Representative (COR): The Government identifies the COR

by a separate letter, a copy of which is sent to the Contractor. The letter states the

COR’s responsibilities and limitations, especially with regard to changes in

prices, estimates or delivery dates.

4.1.1 Duties: COR is authorized to (1) monitor Contractor performance to

ensure the technical requirements of the contract are met and notifies

the KO and Contractor of any deficiencies; (2) perform inspections

necessary in connection with contract performance, (3) maintain written

and oral communication with the Contractor concerning technical aspects

of the contract such as issuing written interpretations of technical

requirements, including drawings, designs, and specifications; and (4)

coordinate availability of Government-furnished property and provides

site entry of Contractor personnel, if applicable.


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4.1.2 Limitations: COR is not authorized to change any of the terms or conditions

of the contract. Note: The authority to make any contractual changes resides

solely with the Contracting Officer.

4.2 Quality Assurance Surveillance Plan (QASP): The Government will utilize a QASP

to monitor Contractor performance on the contract, which can change at any

time during the life of the contract. As such, the Government reserves the right to

unilaterally edit the QASP at its discretion. The QASP primarily (1) focuses on

what the Government will do to ensure the Contractor has performed IAW the

performance standards and (2) defines how the performance standards will be

applied, frequency of surveillance, and minimum acceptable quality/performance.

TECHNCIAL EXHIBITS

Technical Exhibit 1 – World Language Curriculum Resources

Technical Exhibit 2 – Performance Requirements Summary

Technical Exhibit 3 – Deliverables

Technical Exhibit 4 – Acronyms and Definitions

Technical Exhibit 5 – Technical Requirements

TECHNICAL EXHIBIT 1 – World Language Curriculum Resources

5.1 All Curricular Materials—The Contractor(s) shall provide print and digital

resources:

5.1.1 Characteristics—Provide materials that:

1) Are developmentally appropriate for the age, grade, and stage of learning,

including the language proficiency level targeted by each level of the

instructional materials.

2) Support students in acquiring and advancing their language proficiency in

all four skills (reading, writing, speaking and listening) and in the three

modes of communication (interpersonal, presentational and interpretive).

3) Include instructional resources and activities designed around real-life

communicative situations that allow students to apply second language

skills and cultural knowledge to communicating on the target language,

and to make connections to other content areas, such as English language

arts, math, science or social studies.

4) Include authentic reading selections and listening resources and materials

(i.e., resources and materials which are designed for native speakers of the

language(s) and texts for speakers of the language(s).

5.1.2 Assessments: Provide proficiency-oriented, performance-based assessment

materials and multiple criterion-referenced assessment components that


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measure how students are achieving communication and content

standards.

5.1.3 Standards Correlation: Provide a standards correlation document that shows

the alignment of the curriculum resources to the World-Readiness Standards

for Learning Languages, ACTFL Proficiency Guidelines 2012, ACTFL

Performance Descriptors for Language Learners, and NCSSFL-ACTFL

Can-Do Statements.

5.1.4 Copyright: Possess the most recent copyrighted material. No copyright

date shall be earlier than those shown in the table below. The copyright

preference applies only to student and teacher materials (e.g., the student

textbook, teacher’s editions, etc.). The copyright preference does not

apply to material included as part of the Contractor’s collection (that is,

articles, reading selections, assessments, pictures, and problems included

in a textbook or supplemental to the teacher or student text) created prior to

those shown in the table below. Materials shall be available throughout the

duration of the contract, and their copyright dates shall remain unchanged.

Language Copyright No

Earlier Than

Spanish 2018

German 2018

French 2018

Italian 2017

Korean 2017

5.1.5 Supplemental Student and Teacher Resources: If available, include digital

and/or online resources (i.e. E-Textbooks, student websites, Teacher’s E-

Guide, additional online activities, etc.) that facilitate teacher pedagogy

and/or increase student language acquisition and proficiency.

5.1.6 Shipping

5.1.6.1 Ship all print materials and manipulatives to the Americas by

either commercial carrier or USPS and to Europe and the Pacific

only by commercial carrier. Note: Delivery orders will include

door-to-door addresses.

5.1.6.2 Deliver web-based materials (such as access codes) three (3)

days after receipt of delivery order.

5.1.6.3 Deliver print materials 30 calendar days after receipt of delivery

orders for US sites and 45 calendar days after receipt of delivery

orders for overseas sites.

5.1.6.4 Provide a digital Shipment Notification upon shipment of material

that includes the following.

1) Contract number

2) Delivery order number


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3) Contract line item number (CLIN) indicating materials and

quantities included in this shipment

4) Destination of shipment

5) Date of shipment

6) Shipping carrier name

7) Tracking number of shipment

8) Estimated date of arrival of shipment

9) Shipping slip (if applicable)

5.2 General—The Contractor shall:

5.2.1 Anti-Bias: Provide instructional materials and resources (including websites

and online apps) free of bias in racial, color, national origin, age, disabling

conditions, sexual, gender, religious, and ethnicity, and that present a

balanced coverage of multi-cultural contributions and representations of the

cultures and languages of study, where appropriate.

5.2.2 Section 508 Compliance—Ensure Contractor resources, wherever applicable,

meet the following requirements:

1) IT Requirement: Provide technical support during the testing window.

DoDEA requires instant response from Contractor technical support staff

during that brief period. Ensure all electronic hardware and soft-ware

procured under this contract/purchase order comply with Section 508 of the

Rehabilitation Act of 1973, as amended, (29 U.S.C. 794d) and the

Architectural and Transportation Barriers Compliance Board Electronic

Information Technology (EIT) Accessibility Standards (36 CFR part

1194). More information may be found at http://www.section508.gov. .

2) Deliverable Requirement: Ensure outputs/deliverables do not adversely

affect accessibility features of existing EIT technologies. Ensure EIT

related to the requirements of the contract are accessible to people with

disabilities, per 29 U.S.C 794(d). Ensure outputs/deliverables to include

functional performance, information, documentation, and support require-

ments are considered. Standards from 36 CFR Part 1194 Subpart B, C, and

D apply to this acquisition.

5.2.3 Optical Character Resolution (OCR) Requirement: Provide, upon request, two

digital OCR copies of print materials in one or more of the following formats:

Digital Accessible Information System (DAISY)/National Instructional Materials

Accessibility Standard (NIMAS) with cascading style sheet

HyperText Markup Language (HTML)

Portable Document Format (PDF), (unlocked, embedded fonts, single page)

Rich Text Format (RTF)/Word document

TECHNICAL EXHIBIT 2 - Performance Requirements Summary


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Related Task

Acceptable Quality

Level Inspection Method Incentives*



Objective 1, Virtual Professional Learning

Task 1, Product Training,

PWS 2.1.1


Base Year 1 as scheduled.

Product training will be


Customer feedback and

COR inspection.

Past

Performance

Assessment

Task 2, Professional Learning,

PWS 2.1.2


Base Year 2 as scheduled.

All professional learning


Needs assessment and

self-evaluation

completed 15 business

days after the last

webinar is delivered.

COR review and

monitoring of the

customized tool.

Past

Performance

Assessment

Objective 2, General Requirements

Task 3, Meetings, PWS 2.2.1


As specified in the PWS

No more than one

meeting per year will

need to be rescheduled.

COR inspection

Past

Performance

Assessment

Task 4, Availability, PWS 2.2.2




Past

Performance

Assessment

Task 5, Privacy, PWS 2.2.3




Past

Performance

Assessment

Task 6, Technical Support,

PWS 2.2.4


95% of requests shall be

handled in the time limit

specified in the PWS.

COR inspection and

stakeholder feedback

Past

Performance

Assessment

Objective 3 – Contractor Manpower Requirement Application

Task 7, eCMRA,

PWS 2.3.1


During required timeframe, per

the eCMRA website.

Information entered into

eCMRA shall be 100%

accurate

COR will query

eCMRA to ensure

information is entered

and review a copy of

information entered,

which shall be provided

by Contractor.

Past

Performance

Assessment

Possible

ratings:

pass/fail

TECHNICAL EXHIBIT 3 – Deliverables

Deliverables Frequency Medium/Format Submit To


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Deliverables Frequency Medium/Format Submit To

Meetings, PWS 2.2.1

PWS 2.2.1.2, Initial Conference:

Participate in a post-award video- or

teleconference within five business days

after award. Provide minutes in writing

in a format acceptable to the COR within

two business days after the conference.

PWS 2.2.1.3, IT Meeting: Convene ten

business days after award. Provide

minutes and medium as stated above.

PWS 2.2.1.4, Other Meetings: As

required by the COR. Provide minutes

and medium as stated above.

Email as MS Word

attachment. COR

Instructional &

Assessment

Resources, TE #1,

5.1

Digital (if available) resources

accessible within three business of

receipt of delivery order

Print and manipulatives (if required) to

US schools within 30 days and to

overseas schools within 45 days of

receipt of a delivery order

Resources provided per PWS

specifications

Submit invoices via

the Government-

mandated system

Email notifications

COR

Shipping,

TE #1, 5.1.6 Details determined post-award.

Email using MS

Word/Excel

attachment

COR

Availability, PWS

2.2.2

Ongoing to the end of the contract

period N/A N/A

Privacy, PWS 2.2.3 Ongoing to the end of the contract

period Email notifications COR

Technical Support,

PWS 2.2.4

Ongoing after initial post-award

conference

Notify COR when

applicable COR

Product Training,

PWS 2.1.1

Deliver as scheduled post-award (Base

Year 1) Email notifications COR

Professional

Learning, PWS 2.1.2

Deliver webinars and report as

scheduled post-award (Base Year 2) Email notifications COR

eCMRA, PWS 2.3 Annually as required by the Government CMRA website COR

notification

TECHNICAL EXHIBIT 4 - Acronyms & Definitions.

Acceptance of Services – Acceptance” means the act of an authorized representative of the Government by

which the Government for itself or as agent of another (1) assumes ownership of existing identified supplies

tendered or (2) approves specific services rendered as partial or complete performance of the contract. The

term, conditional acceptance, means acceptance of supplies or services that do not conform to contract

quality requirements or are otherwise incomplete, that the contractor is required to correct or otherwise

complete by a specified date.

American Council on the Teaching of Foreign Language (ACTFL)


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Contract Line Item Number (CLIN) – Basic structural element in a procurement instrument describing

and organizing the required product or service for pricing, delivery, inspection, acceptance, invoicing, and

payment. The use of the term “line item” includes “subcontract line number”, (SLIN), as applicable.

Contract Discrepancy Report (CDR) – The Government’s formal process/format, normally tied into the

Government’s QASP (definition below), that notifies the contractor of and tracks any observed quality or

performance discrepancy between the contractor’s performance and the quality/performance objectives of

this PWS. CDRs are formally written and tracked on any number of official documents/forms (e.g., DD

Form 1772, DA Form 5479, etc.), and require timely responses from both the contractor and Government

personnel to address/resolve.

Contracting Officer (KO) – The only individual with expressed authority to obligate (bind) the Government

by means of entering, administering, and terminating contracts within the limits of authority delegated via a

Contracting Officer’s warrant.

Contracting Officer’s Representative (COR) – Qualified and trained Government employee, nominated

by the requiring activity (RA) and appointed in writing by a KO primarily to perform specific technical or

administrative functions on a specific contract(s); serves as the ‘eyes and ears’ of a KO to assure the

Government’s best interests are protected via the terms and conditions of the contract(s) appointed. COR’s

do not have authority to obligate (i.e., bind) the Government.

Contract Specialist (CS) – Contracting career field professionals without the authority (i.e. not warranted)

to enter into contracts on behalf the Government.

Contractor - Supplier or vendor having a contract to provide specific supplies or service to the Government.

The term used in this contract refers to the prime.

Defense Federal Acquisition Regulation (DFAR)

Defense Federal Acquisition Regulation Supplement (DFARS)

Department of Defense (DoD / DOD)

Defective Service - A service output that does not meet the standard of performance associated with the

Performance Work Statement.

Deliverable - Anything that can be physically delivered but may include non-physical things such as digital

reports.

Eastern Standard Time (EST)

Federal Acquisition Regulation (FAR)

In Accordance With (IAW)

Joint Travel Regulations (JTR)

National Council of State Superintendents for Languages (NCSSFL)

Performance Requirements Summary (PRS) – Tabular listing of performance objectives and standards

that provides the basis for a meaningful QASP.

Performance Work Statement (PWS) - A statement of work for performance-based acquisitions describing

the required results in clear, specific and objective terms with measurable outcomes.

Quality Assurance Surveillance Plan (QASP) – Government’s plan to monitor contractor’s performance,

by method and frequency; all those critical areas performance required on the service contract to monitor

the contractor’s performance on the contract

Requiring Activity (or Agency) (RA) – Office, agency, or activity that has the mission requirement for an

interagency acquisition.

Subcontractor - One that enters into a contract with a prime contractor. Note: The Government is not privy

to the contract(s) with the subcontractor.


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Technical Exhibit (TE)

TECHNICAL EXHIBIT 5 - Technical Requirements

4.1 Software and Cloud Security Requirements – The Contractor shall:

4.1.1 Ensure all online resources, cloud-based services and instructional software meet the

Department of Defense (DoD) and DoDEA Information Assurance requirements as

defined below. Note: Software, cloud services and associated websites will be rigorously

tested to ensure that they pose no security risk to the DoDEA infrastructure.

4.1.2 Comply with the Cloud Services questionnaire that was submitted as part of proposal

submission and provide copies of or access to any software in the proposed solution.

4.1.3 Ensure on-premises software resources support post-installation integration of the DoD

Application, System and Database Security Technical Implementation Guides (STIGs)

for applicable systems and applications, including Microsoft Windows Server 2016,

Microsoft Windows 10, Microsoft SQL Server 2014 Database, Microsoft SQL Server

2014 Instance, and Microsoft IIS 8.5 Server, and Microsoft IIS 8.5 Site. SQL Server

2015 and IIS 8.5 guides are used for SQL 2016 and IIS 10, respectively, as outlined

in section 1.1.1. STIGs may be downloaded from https://public.cyber.mil/stigs/.

4.1.4 Ensure that the on-premises software—which will be subject to static and dynamic

analysis testing—pose no risk to DoDEA systems and users. Note: This testing may

include reverse engineering analysis. Also, software products will be assessed for

compatibility with existing system configurations and software.

4.1.5 Submit a completed copy of the Cloud Services Questionnaire, which includes details

of the proposed cloud service environment and addresses the following seven areas:

1. Vendor Data Collection and Distribution Controls

2. Vendor System Management and Security Controls

3. Vendor Data Storage and Data Access Controls

4. Vendor Data and Metadata Retention Controls

5. Vendor Development and Change Management Processes

6. Vendor Test and Development Environment Security Controls

7. Vendor Data Breach, Incident Investigation and Response Mechanisms

Note: Per DoD policy, cloud-based services shall undergo a supplemental series of

validations, which closely mirror the Federal Risk and Authorization Management

Program (FedRAMP) Internet Cloud vetting processes and include interviews and

deep system architecture inspections with the Contractor.

4.2 System Requirements: – The Contractor shall:

4.2.1 Ensure software installed and/or accessed in a DoDEA system—network, stand-

alone or web-based—is compatible with the standards cited herein.

4.2.2 Ensure, per Section 4.1 (above), any software installed and/or accessed in a DoDEA

system—network, stand-alone or web-based—is compatible with standards cited herein.

All software shall be completely functional on a standard DoDEA desktop without

the need/requirement for administrative-level user rights or a requirement to insert

media (CD/DVD) to execute the software. Software shall not require modifications

to folder permissions while executing.

https://public.cyber.mil/stigs/


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4.2.3 Ensure all software is compatible with the following hardware baseline:

Specifications Minimum

Memory 4 GB

Hard Drive 100 GB

Processor Intel-based 2.4 GHz

Operating System Windows 7 Enterprise; Windows 10

Browser Environment Chrome; Edge; IE 10 or higher

4.2.4 Provide the minimum desktop/server system technical specifications, available

reference architectures, networking specifications and diagrams, and applicable

systems configuration documentation for the proposed product solution.

4.2.5 Ensure all software is completely functional without requiring administrative-level

user permissions or external media to execute the software.

4.2.6 Ensure all software packages support unattended installation methods used by enterprise

software packaging and deployment systems. Note: Older 16-bit software will be

automatically denied, per this requirement.

4.3 Data Management Requirements—The Contractor shall:

4.3.1 Provide a mechanism for batch administration and automation of routine data manage-

ment tasks via flat file import, or representational state transfer (REST) based web

service application programming interfaces (APIs). The mechanism shall provision

and manage data objects within the Contractor’s system, including but not limited to

organizational structures, student accounts, staff accounts, courses, and class rosters.

4.3.2 Provide all necessary documentation and assets to facilitate batch administration and

automation of routine data management tasks, including but not limited to roster

template files (i.e., comma separated value templates); data element/field definitions

documentation; data interchange formats and schemas (XML/JSON); and/or data

dictionaries for the purpose of mapping organizational Student Information System

(SIS) data to the Contractor’s required input formats.

4.3.3 Provide a single point of contact to support DoDEA in performing the required data

integration activities within the Contractor’s system.

4.3.4 Configure DoDEA enterprise within its system and/or databases as the appropriate

organizational entity (i.e., state, district, school) upon a request in writing from the

Contracting Officer’s Representative (COR). Note: DoDEA’s organization hierarchy

consists of the following: one system, three regions, eight districts, 62 communities,

and 164 schools, which includes the Virtual High School.

4.3.5 Participate in a technical meeting with DoDEA within ten business days after award

for the purposes of preparing for onboarding of new services and initial configuration

of administrator-level accounts.

4.4 DoDEA Software License Keys—The Contractor shall:

4.4.1 Provide license keys and electronic downloads for software as required under this

Contract to the COR.

4.4.2 Provide software directly to DoDEA schools, districts, or regions only if explicitly

required to do so in the contract, or in writing by the COR.


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4.5 DoDEA Information Assurance Supporting Elements / Requirements—The Contractor shall:

4.5.1 Comply with the same Federal law and DoD policy and guidance to which DoDEA is

subject. These requirements include but are not limited to the information assurance

requirements defined in:

DoD Directive (DoDD) 8500.01E, Information Assurance, which may be found

at http://dodcio.defense.gov/Portals/0/Documents/DIEA/850001p.pdf

DoD Security Technical Implementation Guidance (STIG), which may be found

at http://iase.disa.mil/stigs/Pages/index.aspx

DoD Risk Management Framework (DODRMF) per DoD Instruction 8510.01 at

http://www.dtic.mil/whs/directives/corres/pdf/851001_2014.pdf

4.5.2 Provide security patches/upgrades to include third-party applications in response to

public-released security vulnerabilities associated with its software solution. Software

upgrades/patches shall be included in the licensing cost and be performed at the least

disruptive times as determined by DoDEA. Note: Any exception to this requirement

must be approved in advance and in writing by DoDEA’s Chief Technology Officer.

4.5.3 Ensure software packages support unattended installation methods used by enterprise

software packaging and deployment systems. Note: DoDEA currently distributes

software packages via Microsoft System Center Configuration Manager (SCCM).

Also, older 16-bit software will be automatically denied per this requirement.

4.5.4 Ensure any portion of the Contractor's solution that involves Internet access by DoDEA

students complies with the relevant requirements of the Children's Internet Protection

Act, Pub.L. 106-554, § 1(a)(4) [Div. B, Title XVII, § 1701], Dec. 21, 2000, 114 Stat.

2763, 2763A-335.

4.5.5 Ensure that its solution shall be robust enough to serve the needs of a large community

of learners dispersed across the world using a variety of bandwidths and scalable to

meet future growth, both in terms of instruction and the number of users.

4.5.6 Ensure Contractor staff who have access to DoDEA student and/or teacher personally

identifiable information take the DoD Privacy Act/ Personally Identifiable Information

(PA and PPI/PII) training before gaining access to the data and yearly thereafter.

4.6 Scalability: The Contractor’s solution shall be scalable to meet future growth requirements,

both in terms of instruction and the number of users.