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The Challenge
Worldpay is a global leader in payment processing technology and since its sale by RBS, it’s sometimes known as the world’s “largest startup”. Operating in 126 countries, handling 31 million transactions a day amounting to £402 billion payments a year.
The e-commerce Division serves the complex needs of global internet led multinationals. Within the Division Business Analysis was well established, working in a mature Agile delivery model. However, when looking at other organisations it was clear that Business Analysis could create more value for Worldpay and its customers. The question was how?
Answers were needed quickly both to start the journey and feed into a Strategic Review.
“We looked at the leaders in Business Analysis and set our goal to become one”
Rob Negus Delivery Director, Worldpay
How did one of the world’s “largest startups” begin its journey to Business Analysis Excellence?
Case Study: Worldpay Business Analysis
The Outcome
The short engagement delivered a high value, high impact outcome; with the minimum of disruption.
The insight and recommendations in the report have been used to feed Worldpay’s Strategic Review and take the first steps on the journey to Business Analysis Excellence. Allowing progress to be made and value realised; when many other organisations would still be debating their path.
“The insight gained from this review has started us on our journey to excellence”
Rob Negus Delivery Director, Worldpay
Whether you are just starting out or well on your way to Business Analysis Excellence, please get
in contact to discuss your journey.
We’d love to talk to you.
Ian Huke
+44 (0)7850 208777 [email protected]
The Approach
Worldpay engaged Build-BA to provide an external view of Worldpay’s Business Analysis maturity and to provide recommendations on how to grow into a Centre of Excellence.
Build-BA provided Worldpay with a speedy, holistic and cost effective review. This was done using our unique methodology, at the heart of which lies our proprietary models. This provided the basis for analysing the data captured from our structured interviews and surveys. The findings were summarised in a concise report.
“The approach worked really well: comprehensive, fast and engaging”
Rob Negus Delivery Director, Worldpay
The findings are analysed using Build-
BA’s proprietary models and scored against the industry
leaders.
Information is collected from Business Analysts and their Stakeholders using on-line surveys and
structured face to face interviews.
The insight gained is presented in a report covering: strengths, opportunities and recommended actions
to achieve excellence.
