2688 01/01

Worldspan World Files

Practice Exercises

Copyright, 2000 Worldspan, L.P. All Rights Reserved. Worldspan, L.P. is primarily owned by affiliates of

Delta Air Lines, Northwest Airlines, and TransWorld Airlines.

Worldspan World Files Practice Exercises Complete the following exercises in the Training sine. Use the instruction below to complete the World Files template. After completing the template, do not end the World Files. Your instructor will check your work.

Instructions to Complete the World Files Template

• Verify your PC is in the overwrite mode. • Do not use the <INSERT> or <DELETE> keys when filing in the

template. Use the space bar to eliminate any unnecessary characters.

• Do not use the carriage return <RETN> or <ENTER> keys. • If a parenthesis is inadvertently deleted, type an asterisk (*) in its

position to replace it. • Use the <TAB> key or arrow keys to place the cursor on the first

line of the World Files. • Line types are entered after the line number. Lines without a line

type default to an A always copy line. • Qualifiers are entered after the first left parenthesis. • Formats and passenger data are entered after the second left

parenthesis • Each PNR format to be copied must end with an end-item (≠). • To enter more than 10 lines of data, move the cursor to just before

the right parenthesis and enter. The next ten line of the template are displayed.

• When storing A,O, I, or C lines containing a dollar sign ($), use: $ to insert data when you copy $$ to indicate a dollar sign ($) is part of the entry

(e.g.,5$$CK) $$$ to indicate inserted data follows a dollar sign ($) • Move the cursor below any data in the template, and enter to file

the template. Store the completed template using G*E.

Exercise One- Create a World Files

1. Create a Level 3 World File using your name as the reference and

associated to Level 2 of Brown Co. 2. Add the first ten lines of data below to the World Files template.

Enter to display a blank template. 3. Continue to add remaining data, then enter to file template. 4. End and redisplay your World Files, have the instructor check

your work. Line # and Type Qualifier Item 601 A -Last Name/First ≠ 611 A 9*617 366-8860-H≠ 621 A 5-CD 12605 Maple Avenue≠ 622 A 5-CD Apt 24≠ 623 A 5-CD Boston, MA 01623≠ 626 A 5-CA 123456≠ 627 O CK 5$$Check≠ 628 O VI 5$$CCVI17112198142970N0402*SOF

N can be substituted with a P N = Not present P = Present *SOF = Signature on file

631 A S 5.S Prefers Bulkhead Aisle≠ 632 A S 5.S Confirm last row of Fst Class tvling

w/spouse≠ 641 O UA 3SSRFQTVUAHK/UA101202303-1≠ 642 O CO 3SSRFQTVCOHK/CO404505606-1≠ 643 O US 3SSRFQTVUSHK/US717818919-1≠ 644 O DL 3SSRFQTVDLHK/US205305405-1≠

US Airways Frequent flyer mileage going in to Delta account

701 I IT 0DL1965Y$BOSDFWNN1≠

702 I IT 0DL1530Y$DFWBOSNN1≠

Exercise Two- Modify a World File

Modify your Level 3 World Files to include the information below. 1. Place your World Files in modify mode. 2. Change the home phone number to 617 461-8861. 3. Add the qualifier CD to line 621. 4. Change the expiration date on credit card to 12/04. 5. Enter to file the template. 6. End and redisplay your World Files, have the instructor check

your work.

Exercise Three- Modify World Files ( Part 2)

1. Place World Files in modify mode. 2. Display the first available blank line of the World Files template. 3. Add the following data in the table to the World Files template. 4. Enter to file the template. 5. End and redisplay your World Files, have the instructor check

your work.

Line # and Type Qualifier Item 602 O TC -Last Name/First≠ 612 A 9*617 592-660`0-B≠ 636 O M 3SAVGML≠ 637 O 3SAWCHR≠ 645 O UA 3SSRFQTVUAHK/UA89675432-2≠ 661 O AL 5.C Alamo ID/8383 Prefers ICAR≠ 662 O ZL 5.C National ID/916543 Prefers ICAR≠ 671 O HI 5.H Holiday Inn ID/3489764 King Rm≠ 672 O SI 5.H Sheraton ID/668264 King Rm≠ 800 N Client likes skydiving and scuba diving

Exercise Four - World Files Entries

Match each entry in the list with the statement that best describes it: A. G**Brown Co. G. G*I B. G*C628/636 H. GI/601M611 C. GPC I. G*C≠X606 D. G*R J. G*C E. G*C/1$NAME K. G*ER F. G*REND L. G*B ________1. Copy all O lines. ________2. Insert line 611 after line 601. ________3. Display first available blank line. ________4. Copy all A lines in the World Files. ________5. Ignore the World Files. ________6. Redisplay World Files.

________7. Copy all A line except 606. ________8. Display the Level 2 World Files for Blue Chip

Corp. ________9. Move to the end of the World Files. ________10. Copy all A lines and line 1 inserting your name

after the phone field. ________11. End and redisplay the World Files. ________12. Place World Files in the modify mode.

Answer Key

World Files Create and Modify

WORLD FILE Level 3 1ZA LEVEL3 (LAST NAME ) LEVEL2 (BROWN CO ) 601A -LAST NAME /FIRST NAME# 602O -LAST NAME/FIRST NAME# 611A 9*617 461-8861-H# 612A 9*617 592-6600-B# 621A CD 5-CD 12605 MAPLE AVENUE# 622A 5-CD APT 24# 623A 5-CD BOSTON MA 01623# 626A 5-CA 123456# 627O CK 5$$CK# 628O VI 5$$CCVI1711219814290N0402*SOF Can substitue N with a P N = Not Present P = Present SOF = Signature on file 631A S 5.S PREFERS BULKHEAD AISLE# 632A S 5.S CONFIRM LAST ROW OF FRST CLASS WHEN

TRVLNG W/SPOUSE# 636O M 3SAVGML# 637O 3SAN2.1WCHR# 644O 3SSRFQTVDLHK/US205305405-1 US Airways Frequent Flyer mileage going into a DL account 641O UA 3SSRFQTVUAHK/UA101202303-1# 642A CO 3SSRFQTVCOHK/CO404505606-1# 643A US 3SSRFQTVUSHK/US717818919-1# 644A DL 3SSRFQTVDLHK/DL205305405-1# 645O UA 3SSRFQTVUAHK/UA89675432-2# 661O AL 5.C ALAMO ID-8383 PREFERS ICAR# 662O ZL 5.C NATIONAL ID-916543 PREFERS ICAR# 671O HI 5.H HOLIDAY INN ID-3489764 KING RM# 672O SI 5.H SHERATON ID-668264 KING RM# 701I IT 0DL1965Y$BOSDFWNN1# 702A IT 0DL1530Y$DFWBOSNN1#

800N CLIENT LIKES SKYDIVING MOUNTAIN CLIMBING AND SCUBA DIVING

World Files Entries 1. B 2. H 3. L 4. J 5. G 6. D 7. I 8. A 9. F 10. E 11. K 12. C

Suggested Line Numbers for Standardizing World Files

Design a standard format for your World Files that everyone in the office can easily follow. Consistent World Files line numbers and qualifiers will allow you to blind copy information accurately. Line Numbers Data to Insert 301-310 Phone Fields 311-320 Addresses (Client Billing or Delivery) 327-330 Form of payment 361-370 Car rental information 371-380 Hotel information 601-610 Name Fields

611-620 Phone Fields Line Numbers Data to Insert 621-625 Addresses (Client Billing or Delivery) 626 Client Account number 627-630 Form of payment 631-635 Seating preference 636-640 Special Service Request (SSR) 641-660 Frequent Flyer numbers 661-670 Car rental information 671-680 Hotel information 681-710 Itinerary lines (air, car, and hotel) 800-810 Personal interest lines