Write What Symbol Indicates

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    Within each symbol, write down what the

    symbol represents.

    This could be the start or finish of the process,

    the action to be taken, or the decision to be

    made.

    Symbols are connected one to the other by

    arrows, showing the flow of the process.

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    Points to note

    Flow charts are simple diagrams that map out a process

    so that it can easily be communicated to other people.

    To draw a flowchart, brainstorm the tasks and decisions

    made during a process, and write them down in order. Then map these out in flow chart format using

    appropriate symbols for the start and end of a process,

    for actions to be taken and for decisions to be made.

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    Finally, challenge your flow chart to make sure

    that its an accurate representation of the

    process, and that that it represents the most

    efficient way of doing the job

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    3. Check sheets

    The intent and purpose of collecting data is to either

    control the production process, to see the relationship

    between cause-and-effect, or for the continuous

    improvement of those processes that produce any type

    of defect or nonconforming product.

    A Check Sheet is used for the purpose of collecting data

    to compile in such a way as to be easily used, understood

    and analyzed automatically.

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    The Check Sheet, as it is being completed,

    actually becomes a graphical representation

    of the data you are collecting, thus you do

    NOT need any computer software, or

    spreadsheet to record the data.

    It can be simply done with pencil and paper

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    The main functions - Checks

    Production process distribution checks -

    where the distribution lies.

    Defective item checks - to determine what

    kind of defects exist in the process.

    Defect location checks - to determine where

    the common defects on a part are located.

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    Defective cause checks - type of defect and

    thus validate the cause thereof.

    Check-up confirmation checks - final phase of

    assembly to check the finished product or

    work.

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    4. Histograms

    The common person believes that if a part is made in

    mass production from a machine, all of the parts will be

    exactly alike.

    The truth is that even with the best of machines and processes, no

    two parts are exactly the same.

    The product will have a main or "mean" specification limit, with

    plus/minus tolerance that states that as long as the part is

    produced within this range, to that range, it is an acceptable part.

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    The object is to hit the target specification, however, that

    is not always totally possible.

    The purpose of a Histogram is to take the data that is

    collected from a process and then display it graphically toview how the distribution of the data, centers itself

    around the mean, or main specification.

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    The histogram will graphically show

    The center of the data.

    The spread of the data.

    Any data skewness (slant, bias or run at anangle).

    The presence of outliers (product outside the

    specification range).

    The presence of multiple modes (or peaks)

    within the data.

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    5. Scatter diagrams

    The Scatter Diagram is another Quality Tool that can beused to show the relationship between "paired data",and can provide more useful information about aproduction process.

    What is meant by "paired data"?

    The term "cause-and-effect" relationship between twokinds of data may also refer to a relationship betweenone cause and another, or between one cause and

    several others.

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    For example, you could consider the relationshipbetween an ingredient and the product hardness;between the cutting speed of a blade and the variationsobserved in length of parts; or the relationship between

    the illumination levels on the production floor and themistakes made in quality inspection of product produced.

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    6. Control charts

    Control charts are generally used in a

    production or manufacturing environment

    and are used to control, monitor and

    IMPROVE a process.

    Common causes are always present and

    generally attributed to machines, material and

    time vs. temperature.

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    This normally takes a minor adjustment to the process to

    make the correction and return the process to a normal

    output.

    However, when making a change to the process, it should always be

    a MINOR change.

    If a plot is observed that shows a slight deviation trend

    upward or downward, the "tweaking" adjustment should

    be a slight change, and then another observation should

    be made.

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    Too often people will over-correct by making

    too big of an adjustment which then causes

    the process to dramatically shift in the other

    direction.

    For that reason, all changes to the process

    should be SLIGHT and GRADUAL!

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    Control Lines

    A control chart is a graph or chart with limit

    lines, called control lines.

    There are basically three kinds of control lines:

    the upper control limit (UCL),

    the central line (actual nominal size of

    product),

    the lower control limit (LCL).

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    The Xbar & R Control Chart

    An Xbar & R Control Chart is one that shows both

    the mean value ( X ), and the range ( R ).

    The Xbar portion of the chart mainly shows any

    changes in the mean value of the process, while

    the R portion shows any changes in the dispersion

    of the process.

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    This chart is particularly useful in that it shows

    changes in mean value and dispersion of the

    process at the same time, making it a very effective

    method for checking abnormalities within theprocess; and if charted while in progress, also

    points out a problem in the production flow in real

    time mode.

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    7. Fishbone diagram

    Cause & Effect Diagrams

    Identifying the Likely Causes of Problems

    Also called Fish or Fishbone Diagram andIshikawa Diagrams

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    Cause and Effect analysis helps you to think

    through causes of a problem thoroughly.

    Their major benefit is that they push you to

    consider all possible causes of the problem,

    rather than just the ones that are most

    obvious

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    Conclusion.

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