1.• Your ofhce printer has broken down and you decide to replace il.• Write an email to the Head of Purchasing:• describing the reason for not repairing the old one• explaining what you need from a new one (e. g. coloun paper size)• suggesting where to buy a new one.• Write 40-50 words.

2.• A branch of your company is moving to another town. The company Chairman has asked you toinvestigate and recommend a removals company• Look at the two advertisements below on which you have already made some handwritten notes.• Then, using all your handwritten notes, write your proposal for the Chairman.• Write 120-140 words.

3.• Your company has introduced new Saga accounting software and you think you need training in its use.• Write a memo to your line manager:• saying what you need• describing a suitable course• asking for permission to attend.• Write 40-50 words.

• You are the manager of a hotel which offers conference facilities. You have received a marked—up copy of your advertisement together with a letter of complaint.• Write a letter of apology referring to the customers four points and either offering an explanation oroutlining what action is to be taken in each case.• Write 120-140 words.

• The companys telephone biIlls are too high. As Office Managen you need to send a memo lo alt staffabout the use of office telephones.• Write a memo for the attention of all staff:

• tel/ing them the situation regarding the phones• suggesting how to save money when contacting overseas customers• giving an instruction about private use of phones.• Write 40-50 words.

• You work for the National Small Farmers Association. You have been asked to write a short report forNSFA members on the purchase of farm machinery• Look at the data below on which you have already made some handwritten notes.• Then, using all your handwritten notes, write a report for NSFA members.• Write 120-140 words.

• You are a hotel managen and a school Ieaver is joining your hotel to gain work experience.• Write a note to your staff• giving them brief details about her• suggesting which departments she should work in• asking them for help with the report you will have to write on her• Write 40-50 words.

• Your boss wants to relocate his factory to another town, and has sent you a memo telling you theinformation he needs.• You have visited the town and have written notes on a copy of the town map.• Then using all your handwritten notes and the bosss memo, write a report on your findings.• Write 120-140 words.

• You are a director of a manufacturing company.A foreign delegation will soon bevisiting the company. You are responsible for supervising arrangements for the visit.• Write a memo to the office manager of your company:• saying when the delegates will arrive• explaining what he should show them· telling him the arrangements for lunch.• Write 40 - 50 words.

• Your company is willing to pay for you to attend a management training c0urse.Y0uhave received a leaflet about a suitable course.

• Read the leaflet below, on which you have already made some handwritten notcs.• Then, using all your handwritten notes, write a proposal for your Training Manager:explaining why you would like to attend the course.• Write 120 - 140 words.

• You are a manager in a large retail company. The directors have recently decided tointroduce a staff suggestion scheme. You have been asked to organise the introductionof the scheme.• Write a note to your assistant;• saying when the scheme will begin• explaining the purpose of the scheme• asking him to inform staff about the scheme.• Write 40 - 50 words.

• You work for a small chain of clothing stores.The Managing Director has asked you towrite a short report on last month's performance.• Look at the charts and table below. on which you have already made some handwrittennotes.• Then, using all your handwritten notes, write the report for your Managing Director:• Write 120 - 140 words.

• You are the manager of the marketing department in your company. A new assistantmanager has recently been appointed and will start work soon.• Write an email to all staff in the department;• explaining the need for the appointment• saying when the assistant manager will start work• describing the experience the assistant manager has.• Write 40 — 50 words.

• You work for jango. a kitchen furniture manufacturer. jango wants to start selling inScotland, and is looking for an agency to handle its advertising there. In a businessdirectory you have seen an entry for the advertising agency Westgate & Steyne.· Read Westgate & Steyne’s entry below, on which you have made some notes.• Then. using all your notes, write a letter to Marion Westgate at Westgate & Steyne.• Write 120 - 140 words.