Writing a Formal Email:

1. Begin with a greeting

2. Thank the recipient for their email

3. State your purpose

4. Add your closing remarks

5. End with a closing

1. Begin with a greeting. Always open your email with a greeting, such as “Dear Lillian”.

If your relationship with the reader is formal, use their family name (ex. “Dear Mrs. Price”). If

the relationship is more casual, you can simply say, “Hi Kelly”. If you don’t know the name of

the person you are writing to, use: “To whom it may concern” or “Dear Sir/Madam”.

2. Thank the recipient. If you are replying to a question, you should begin with a line of

thanks. For example, if someone has a question about your company, you can say, “Thank you

for contacting ABC Company”. If someone has replied to one of your emails, be sure to say,

“Thank you for your prompt reply” or “Thanks for getting back to me”. Thanking the

reader puts him or her at ease, and it will make you appear more polite.

3. State your purpose. If you are starting the email communication, it may be impossible to

include a line of thanks. Instead, begin by stating your purpose. For example, “I am writing to

enquire about …” or “I am writing in reference to …”. Make your purpose clear early on in

the email, and then move into the main text of your email. Remember, people want to read

emails quickly, so keep your sentences short and clear. You’ll also need to pay careful attention

to grammar, spelling and punctuation so that you present a professional image of yourself and

your company.

4. Add your closing remarks. Before you end your email, it’s polite to thank your reader one

more time and add some polite closing remarks. You might start with “Thank you for your

patience and cooperation” or “Thank you for your consideration” and then follow up with,

“If you have any questions or concerns, don’t hesitate to let me know” and “I look

forward to hearing from you”.

5. End with a closing. The last step is to include an appropriate closing with your name.

“Best regards”, “Sincerely”, and “Thank you” are all professional. Avoid closings such as

“Best wishes” or “Cheers” unless you are good friends with the reader. Finally, before you hit

the send button, review and spell check your email one more time to make sure it’s truly perfect!

From: https://englishlive.ef.com/blog/write-perfect-professional-email-english-5-steps/

COMMON MISTAKES IN ENGLISH WRITING

USE OF INDEFINITE / DEFINITE ARTICLES (THE, A, AN) : Knowing when to use definite or indefinite articles can be difficult.

Here are some of the most important rules to remember when using definite and indefinite articles.

• Indefinite articles are used (a, an) the first time something is presented in a sentence. • Use indefinite articles with anything that is not specifically known to BOTH the writer

and the reader. • Related to the first two: Use a definite article when referring to something that has

already been mentioned. • Conversely, Use a definite article (the) when referring to an object which is known to both

the writer and the reader. • Use no definite or indefinite article (nothing, in other words) when speaking in general

using a plural with a countable noun, or the singular with a uncountable noun.

Here are five examples of these mistakes, in order, for each type listed above.

• I live in the apartment, close to the supermarket. • I'd like to go to the good restaurant. • I stayed in the hotel near the park. The hotel was very nice, and a park had some

wonderful paths. • Remember a presentation we went to last week. • The apples are generally very tasty in season.

Here are the sentences corrected:

• I live in an apartment, close to a supermarket. (Note that I know the apartment and supermarket, but you, the listener / reader, do not.)

• I'd like to go to a good restaurant. • I stayed in a hotel near a park. The hotel was very nice, and the park had some

wonderful paths. • Remember the presentation we went to last week? • Apples are generally very tasty in season.

CAPITALIZE 'I' AND NATIONAL ADJECTIVES / NOUNS / NAMES OF LANGUAGES:

• Capitalize nations, national nouns and adjectives - French, Russian, English, Italy, Canadian, etc.

• Capitalize 'I' • Capitalize proper names of people, institutions, festivals, etc.

I go to university. (common noun -> university) BUT I go to the University of Texas. (noun used as proper name)

It's or Its - It's = it is / Its = possessive form. Remember when you see an apostrophe (') there is a missing verb!

• Then or Than - 'Than' is used in the comparative form (It's bigger than my house!) 'Then' is used as a time expression (First you do this. Then you do that.)

• Good or Well - 'Good' is the adjective form (That's a good story!) 'Well' is the adverb form (He plays tennis well.)