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Writing & Speaking for Business By William H. Baker Chapter Five

Writing & Speaking for Business

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Writing & Speaking for Business. Chapter Five. By William H. Baker. Revising and Proofreading Text. No first-draft is perfect. Writing violations damage credibility. Unclear writing takes time to understand. Quality writing matters. Factual errors lead reader to wrong conclusions. - PowerPoint PPT Presentation

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Page 1: Writing & Speaking for Business

Writing & Speaking

for BusinessBy William H. Baker

Chapter Five

Page 2: Writing & Speaking for Business

Revising and Proofreading Text

No first-draft is perfect

Writing violations damage credibility

Unclear writing takes time to understand

Factual errors lead reader to wrong conclusions

Factual errors lead reader to wrong conclusions Q

ual

ity

wri

tin

g m

atte

rs

Page 3: Writing & Speaking for Business

Chapter Agenda

Getting and giving feedback

Revising content and appearance

Revising paragraphs

Revising sentences

Page 4: Writing & Speaking for Business

Proofreaders’ Marks

Page 5: Writing & Speaking for Business

Obtaining Feedback

Writer’s Role in Obtaining Feedback

Describe the audienceaudience

Explain the purposepurpose of the writing

Explain the strategystrategy used in the message

Invite feedbackfeedback

1 2 3 4

Page 6: Writing & Speaking for Business

Giving Feedback

Reviewer’s Tasks in Giving Feedback

Understand who the audienceaudience is and what the goals are

Review the messagemessage, finding strengths and weaknesses

Give feedbackfeedback in a positive manner

1 2 3

Page 7: Writing & Speaking for Business

Document Testing

Think-aloud ProtocolWhat I’m reading

What the text is causing me to think and do

Page 8: Writing & Speaking for Business

Four Parts of Evaluating Writing

C

O

W

D

Content: Is it clear, complete (5 W’s), correct, convincing?

Organization: Is the main idea at the beginning? Is OABC used?

Writing: Do paragraphs pass CLOUD tests? Do sentences apply all guidelines & principles?

Design: Is HATS used to strengthen visual appeal?

Page 9: Writing & Speaking for Business

Functional Types of Paragraphs

Introductory& Agenda

Body Concluding

Page 10: Writing & Speaking for Business

Revising Paragraphs

CL

OU

D

Coherence

Length

Organization

Unity

Development

Page 11: Writing & Speaking for Business

Sentence Guidelines

1. Clear, specific subjects2. Verbs close to subjects3. Active voice4. Modifiers close to words they modify5. Clear modifiers6. Parallelism with parallel connectives7. Parallelism in a series

Page 12: Writing & Speaking for Business

No worthless or harmful content.

Appropriate transition bridges between and within sentences.

Sentences easy to follow, easy to read.

No long, wordy sentences.

Cordial, conversational, and reader-oriented tone.

Appropriate variation in sentence style.

Sentence Principles

• Contribution

• Cohesion

• Structure

• Conciseness

• Tone

• Variety

Page 13: Writing & Speaking for Business

Giving Written Feedback

COWDfour-phase feedback

Content

Organization

Design

Writing