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A Winning Strategy: How the NFL Tackles Rogue Websites © 2013 MarkMonitor Inc. Featuring: Dolores F. DiBella, National Football League Nancy Wygand, National Football League Ryan Tucker, MarkMonitor Inc. September 17, 2013 Hosted by:

WS NFL Rogue Websites FINAL - MarkMonitor · Employ Digital Marketing Best Practices • Professional e-commerce sites • SEO experts. The National Football League One of America’s

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Page 1: WS NFL Rogue Websites FINAL - MarkMonitor · Employ Digital Marketing Best Practices • Professional e-commerce sites • SEO experts. The National Football League One of America’s

A Winning Strategy: How the NFL Tackles Rogue Websites

© 2013 MarkMonitor Inc.

Featuring:

Dolores F. DiBella, National Football League

Nancy Wygand, National Football League

Ryan Tucker, MarkMonitor Inc.

September 17, 2013

Hosted by:

Page 2: WS NFL Rogue Websites FINAL - MarkMonitor · Employ Digital Marketing Best Practices • Professional e-commerce sites • SEO experts. The National Football League One of America’s

A Winning Strategy:How the NFL Tackles Rogue Websites

� Moderator

Lloyd M. Johnson, Jr., PublisherInside Counsel

� Featured Speakers

Page 2

Dolores F. DiBella, Associate CounselNational Football League

Nancy Wygand, Senior Trademark and Digital Rights Manager

National Football League

Ryan Tucker, Client Engagement Manager

MarkMonitor Inc.

Page 3: WS NFL Rogue Websites FINAL - MarkMonitor · Employ Digital Marketing Best Practices • Professional e-commerce sites • SEO experts. The National Football League One of America’s

Counterfeiters’ Surprising Tactics

� Take Advantage of Consumer Shopping Behavior• Online deal seekers outnumber

consumers looking for fakes by 20 to 1

• 1 in 5 online bargain hunters are duped by counterfeiters

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� Online Counterfeit Sales and Piracy is Estimated at $350B Annually and Growing at a Rate of 25% YOY

� Employ Digital Marketing Best Practices• Professional e-commerce sites

• SEO experts

Page 4: WS NFL Rogue Websites FINAL - MarkMonitor · Employ Digital Marketing Best Practices • Professional e-commerce sites • SEO experts. The National Football League One of America’s

The National Football League

� One of America’s Favorite Professional Sports Leagues with over 182 Million Fans

� Super Bowl XLVII: • Played in New Orleans in February 2013 Between the

Baltimore Ravens and the San Francisco 49ers, 164.1 Million Total Viewers

• Broadcast in over 230 countries and territories

� Passionate Fan Base That Spans Every Age Group

� Substantial Retail Business, Including E-commerce

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Page 5: WS NFL Rogue Websites FINAL - MarkMonitor · Employ Digital Marketing Best Practices • Professional e-commerce sites • SEO experts. The National Football League One of America’s

Protecting Fans is a Top Priority

� Fans Deserve Authentic Products and Secure Shopping Experience

� Counterfeiters Focus On and Follow the Fan Base of “Hot” Teams Throughout the NFL Season

� NFL Responsible for Protecting the Intellectual Property of the League, its Brands, and All 32 Member Clubs

� League Committed to Fighting Counterfeit Activity

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Page 6: WS NFL Rogue Websites FINAL - MarkMonitor · Employ Digital Marketing Best Practices • Professional e-commerce sites • SEO experts. The National Football League One of America’s

Holistic Approach to Counterfeiting

� Coordinated Anti-Counterfeiting Strategy• NFL Legal Team

• Third-Party Brand Protection Services and Investigators

• Law Enforcement (IPR Center, Federal, State, Local)

• Outside Counsel

• Coordination with Other Brand Owners and Sports Organizations

� Monitor Digital Channels and Take Action• Resources Dedicated to De-listings and Cease & Desist Notices

• Marketplace Enforcement (eBay, Craigslist, etc.)

� Escalate Enforcement• Litigation for repeat and non-compliant offenders

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Page 7: WS NFL Rogue Websites FINAL - MarkMonitor · Employ Digital Marketing Best Practices • Professional e-commerce sites • SEO experts. The National Football League One of America’s

Changing Counterfeit Landscape

� New Level of Sophistication and Scale• Deceptive tactics: fan confusion

• Sharp increase in number andscope of rogue websites

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Page 8: WS NFL Rogue Websites FINAL - MarkMonitor · Employ Digital Marketing Best Practices • Professional e-commerce sites • SEO experts. The National Football League One of America’s

Rogue Websites

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Page 9: WS NFL Rogue Websites FINAL - MarkMonitor · Employ Digital Marketing Best Practices • Professional e-commerce sites • SEO experts. The National Football League One of America’s

Level of Sophistication Demanded Large-scale EffortTo Significantly Disrupt Counterfeiters’ Business

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Page 10: WS NFL Rogue Websites FINAL - MarkMonitor · Employ Digital Marketing Best Practices • Professional e-commerce sites • SEO experts. The National Football League One of America’s

The Game Changer:Counterfeit Intelligence & Rogue Website Litigation

� The Role of Counterfeit Intelligence• Expose ‘networks’ of rogue websites

• Focus on NFL and Club domain names –deceptive cyber-squatting

• Understand scope and prioritize litigation targets

� Rogue Website Litigation• Disables large clusters of rogue websites

• Freezes counterfeiters’ payment accounts

• Permits discovery into illegal operations and fraudulent transactions

� Enables Timely & Cost-Effective Removal of Rogue Websites in High Volume Page 10

Page 11: WS NFL Rogue Websites FINAL - MarkMonitor · Employ Digital Marketing Best Practices • Professional e-commerce sites • SEO experts. The National Football League One of America’s

Legal Action (2013): NFL v. Sunmei, et al.

Nearly 2,000 Rogue Websites Seized

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Page 12: WS NFL Rogue Websites FINAL - MarkMonitor · Employ Digital Marketing Best Practices • Professional e-commerce sites • SEO experts. The National Football League One of America’s

Sunmei Supplemental Order

Additional 1,300 Rogue Websites Seized, Additional Orders Underway

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Page 13: WS NFL Rogue Websites FINAL - MarkMonitor · Employ Digital Marketing Best Practices • Professional e-commerce sites • SEO experts. The National Football League One of America’s

Maximizing Litigation ROI

� Prioritize Litigation Targets

� Force Multiplier

� Aggregate and Scale Enforcement

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Page 14: WS NFL Rogue Websites FINAL - MarkMonitor · Employ Digital Marketing Best Practices • Professional e-commerce sites • SEO experts. The National Football League One of America’s

Disrupting the Counterfeiters. Protecting Our Fans.

� Traffic Cut-off: Channels of Counterfeit Sales Curtailed• Thousands of infringing search results removed

• Thousands of abusive domains seized

� Legitimate Retail Channels Rise in Search Rankings

� Marketplace De-listings• Counterfeit listings dropped by 96% on many marketplaces

� Continued Collaboration with Law Enforcement to Increase Focus on Ground Investigations/Seizures

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Page 15: WS NFL Rogue Websites FINAL - MarkMonitor · Employ Digital Marketing Best Practices • Professional e-commerce sites • SEO experts. The National Football League One of America’s

Advanced Anti-counterfeiting Technology

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Page 16: WS NFL Rogue Websites FINAL - MarkMonitor · Employ Digital Marketing Best Practices • Professional e-commerce sites • SEO experts. The National Football League One of America’s

Advanced Counterfeit Detection

Crawl Detect Augment Analyze &Report

Unprecedented, In-Depth Intelligence On Rogue Websites

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Page 17: WS NFL Rogue Websites FINAL - MarkMonitor · Employ Digital Marketing Best Practices • Professional e-commerce sites • SEO experts. The National Football League One of America’s

Machine Clustering Yields Results Not Obvious Vs. Manual Clustering

Website CWebsite A

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Clustering Example

Page 18: WS NFL Rogue Websites FINAL - MarkMonitor · Employ Digital Marketing Best Practices • Professional e-commerce sites • SEO experts. The National Football League One of America’s

Example Rogue Site Clusters

Ability to Group Sites by Their Operators

Website C

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Brand

Website A

Page 19: WS NFL Rogue Websites FINAL - MarkMonitor · Employ Digital Marketing Best Practices • Professional e-commerce sites • SEO experts. The National Football League One of America’s

Ability to Group Sites by Their Operators

Website C

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Brand

Example Rogue Site Clusters

Website A

Page 20: WS NFL Rogue Websites FINAL - MarkMonitor · Employ Digital Marketing Best Practices • Professional e-commerce sites • SEO experts. The National Football League One of America’s

Winning Combination for Effective & Scalable Enforcement

Iterative Process To Reap Rewards Of Ongoing Enforcement Mechanism

� Identify targets for investigation & litigation

� Make connections among rogue sites

� Gain admissions/info through undercover conversations

� Conduct controlled purchases

� Prepare/file lawsuit

� Notify Payment Processors, Registries

� Freeze assets

� Service on defendants via email

� Post judgment, work with Registries & Payment

Processors to disable sites & collect monies

Law Firm

Technology

Investigative

Firm

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Page 21: WS NFL Rogue Websites FINAL - MarkMonitor · Employ Digital Marketing Best Practices • Professional e-commerce sites • SEO experts. The National Football League One of America’s

Q&A

Page 21

� Moderator

Lloyd M. Johnson, Jr., PublisherInside Counsel

� Featured Speakers

Page 21

Dolores F. DiBella, Associate CounselNational Football League

Nancy Wygand, Senior Trademark and Digital Rights Manager

National Football League

Ryan Tucker, Client Engagement Manager

MarkMonitor Inc.

Page 22: WS NFL Rogue Websites FINAL - MarkMonitor · Employ Digital Marketing Best Practices • Professional e-commerce sites • SEO experts. The National Football League One of America’s

Thank You!

� For information on MarkMonitor solutions, services and complimentary educational events:

• Contact via email:

[email protected]

• Visit our website at:

www.markmonitor.com

• Contact via phone:

US: 1 (800) 745 9229

Europe: +44 (0) 203 206 2220

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