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www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 Direct Exchange from Provider to Patient/Consumer ….and Back! David C. Kibbe, MD MBA President and CEO, DirectTrust Senior Advisor, American Academy of Family Physicians August 23, 2013

Www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 Direct Exchange from Provider to Patient/Consumer ….and Back! David C. Kibbe, MD MBA

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Page 1: Www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 Direct Exchange from Provider to Patient/Consumer ….and Back! David C. Kibbe, MD MBA

www.DirectTrust.org1101 Connecticut Ave NW, Washington, DC 20036

Direct Exchangefrom Provider to Patient/Consumer

….and Back!

David C. Kibbe, MD MBAPresident and CEO, DirectTrust

Senior Advisor, American Academy of Family Physicians

August 23, 2013

Page 2: Www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 Direct Exchange from Provider to Patient/Consumer ….and Back! David C. Kibbe, MD MBA

www.DirectTrust.org1101 Connecticut Ave NW, Washington, DC 20036

Mission and Goals: DirectTrust

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DirectTrust.org, Inc. (DirectTrust) is a voluntary, self-governing, non-profit trade alliance dedicated to the support of Direct exchange of health information, and to the growth of Direct exchange at national scale, through the establishment of policies, interoperability requirements, and business practice requirements that will enhance public confidence in privacy, security, and trust in identity. The latter, taken together,create a Security and Trust Framework for the purpose of bridging multiple communities of trust.

DirectTrust is the recipient of an ONC Cooperative Agreement award in the amount of $280,205 as part of the Exemplar HIE Governance Program. Within this Program, DirectTrust is charged by ONC with further development of the Direct Trusted Agent Accreditation Program, and the build out of a national trust anchor bundle distribution service for Direct exchange.

Page 3: Www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 Direct Exchange from Provider to Patient/Consumer ….and Back! David C. Kibbe, MD MBA

www.DirectTrust.org1101 Connecticut Ave NW, Washington, DC 20036

Questions/issues to address today

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• What is the DirectTrust approach to establish and scale trust between parties in Direct exchanges, and how does this support BlueButton+?

• The BlueButton+ use case as “outbound-only” Direct email from provider to patient/consumer.

• What are the limitations or gaps in this use case?

• What are the opportunities for bi-directional BlueButton2+

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www.DirectTrust.org1101 Connecticut Ave NW, Washington, DC 20036

DirectTrust members have established a standards-based approach to trustedDirect exchange over the Internet

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The goal is to make it easy and inexpensive for trusted agents, e.g. HISPs, CAs, and RAs to voluntarily follow the “rules of the road” for privacy, security, and trust-in-identity controls, while also easily and inexpensively knowing who else is following them.

Security & Trust Framework

EHNAC-DirectTrust Accreditation Program

Trust Anchor Bundle Distribution

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www.DirectTrust.org1101 Connecticut Ave NW, Washington, DC 20036 55

Health Information Service Provider (HISP)

Healthcare Organization (HCO)

Identity vetting at

a specific level of

Assurance, LoA.

Certificate Authority (CA)

Certificate Validation Service

X.509 Certificate

Issuance Service

Revocation Services

Certificate Signing Services

Registration Authority (RA)

Compile/Validate Identity and Trust Documentation

The CA and RA enforce the

policies specified in the DirectTrust

and FBCA Certificate Policy

(CP).

Crediential issued

on the basis of RA’s

Identity vetting at

specific LoA..

HCO Direct

Addressees

Basic services for user: DNS discovery; encryption; certificate signing and validation; send/receive MDNs; provide HISP-side of edge protocol connection compliance with Direct standard,

The HISP enforces the policies specified in the

DirectTrust HISP Policy (HP), and MUST use accredited RA

and CA.

The HCO relies on HISP, CA, and RA as accredited trusted agents, and bears ultimate

responsibility for HIPAA privacy and security.

Three separate roles and responsibilitiesfrom “trusted agents” combine to enableDirect exchange

1.2.

3.

Page 6: Www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 Direct Exchange from Provider to Patient/Consumer ….and Back! David C. Kibbe, MD MBA

www.DirectTrust.org1101 Connecticut Ave NW, Washington, DC 20036

DirectTrust Anchor Bundle

DirectTrust Anchor Bundle for

“scaling” of trust relationships

Trust Community Anchor Distribution Site

BuTrust Bundle

(PKCS7)

HISP B

Trust Store

HISP C

Trust Store

HISP D

Trust Store

HISP A

Trust Store

HTTP(S)

As of August, 2013,there are 10 accredited HISPs’ trust anchors in theTrust Anchor Bundle, leveraging90 separate connections between the HISPs, and linking over 1,000 health care organizationsto the DirectTrust network.

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Page 7: Www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 Direct Exchange from Provider to Patient/Consumer ….and Back! David C. Kibbe, MD MBA

www.DirectTrust.org1101 Connecticut Ave NW, Washington, DC 20036

This technology and trust framework supportsDirect exchange between providers engagedin Stage 2 Meaningful Use programs

[email protected](has been identity vetted, has X.509Digital certificate bound to address.)

[email protected](has been identity vetted, has X.509Digital certificate bound to address.)

ARC OF LIABILITY

EHR EHR

encryption

identity validation

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Page 8: Www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 Direct Exchange from Provider to Patient/Consumer ….and Back! David C. Kibbe, MD MBA

www.DirectTrust.org1101 Connecticut Ave NW, Washington, DC 20036

All of this technology and trust framework also supports BlueButton+ but as “outbound-only” from EHRto patient’s receiving system (edge client)

[email protected](has been identity vetted, has X.509Digital certificate bound to verifiable address.)

[email protected](has NOT been identity vetted, has X.509Digital certificate bound to non-verifiable address.)

ARC OF LIABILITY

EHR “PHR”

encryption

identity validation

* MyPHR.com

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Page 9: Www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 Direct Exchange from Provider to Patient/Consumer ….and Back! David C. Kibbe, MD MBA

www.DirectTrust.org1101 Connecticut Ave NW, Washington, DC 20036

Gaps in BB+ Direct exchange

1. Direct address supplied by patient-HISP and used by patient/consumer is not necessarily a verifiable end point, if certificate bound to address was issued at NIST Level of Assurance 1 (control of email address, but no proof of identity, e.g. presentation of Driver’s license, is required to obtain certificate).

2. Trust is not only about identity. No verifiable assertion by patient-HISPs of privacy and security controls being in place for “trust” anchors placed in to BB+ anchor bundle creates a potential risk for inbound messages from those sources.

3. Most provider HISPs, therefore, restrict BB+ to “outbound-only” Direct exchange to patient HISPs and to patients/consumers who are addressed by those patient HISPs.

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Page 10: Www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 Direct Exchange from Provider to Patient/Consumer ….and Back! David C. Kibbe, MD MBA

www.DirectTrust.org1101 Connecticut Ave NW, Washington, DC 20036

Opportunities for bi-directional Direct exchange between providers and patients

• Several patient/consumer oriented vendors in DirectTrust are:– asserting HIPAA compliance although not CEs– offering identity verification at LoA 2 or 3 prior to issuance of Direct

address certificates for patients/consumers– seeking a pathway towards EHNAC-DirectTrust accreditation as HISPs, CAs,

and/or RAs

• New product offerings are “next generation” PHRs or “medical information homes” that feature Direct exchange

• Bi-directional Direct exchange expected to gain momentum during 2014

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Page 11: Www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 Direct Exchange from Provider to Patient/Consumer ….and Back! David C. Kibbe, MD MBA

www.DirectTrust.org1101 Connecticut Ave NW, Washington, DC 20036

Contact Information

David C. Kibbe MD, President and CEO [email protected]@mac.com913.205.7968

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