www.e-envoy.gov.uk

The e-Government strategy and the e-GIF

Creating e-citizensUKOLN, Bath, 5 November 2002

Maewyn CummingCabinet Office, Office of the e-Envoy

maewyn.cumming@e-envoy.gsi.gov.uk

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Office of the e-Envoy

• Based in the UK Cabinet Office

• Leading the drive to get the UK online

• e-Envoy, Andrew Pinder, co-ordinates strategy and implementation, reporting to the Prime Minister

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OeE Objectives

• Make the UK the best place in the world for e-commerce

• Ensure that everyone can access the internet by 2005

• Deliver government services electronically by 2005

• Co-ordinate the government's e-agenda

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Universal access

• Advances social inclusion

• Embeds skills and enables lifelong learning

• Increases democratic engagement

• Helps transform government

• Supports the e-economy

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Internet access• 45% of households can access the internet

from home

• 56% of adults have accessed the internet at some time, 47% in last month

But, use is heavily skewed

• To London and the south• To higher income groups• To younger people

Source: Family Expenditure Survey

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Achieving universal access

• 50% say they aren’t interested

• Rest would like to use the internet but can’t;

– no reason to

– lack of skills

– access barriers

– lack of trust

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Solutions• Motivation -

– better content

– better marketing

• Access and skills – UKonline centres

– maximum local input

– initiatives for new users

– more home PCs

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Today, joining up is done by users

Citizens and businesses

Information and transaction services

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Integration has to be part of the service

Information and transaction services

Integration

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The tools

• Government Website Guidelines

• e-Government Interoperability Framework

• e-Government Metadata Standard

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Website Guidelines

• Government websites should

– be of a high quality, easy to use and inclusive

– present a coherent impression of government

activity.

– meet government standards and legislation

– provide a positive experience of using the

internet

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Website Guidelines

• Not mandated, but widely recognised

• Two parts

– Framework for senior managers

– Illustrated handbook for web management

teams

• Frequently updated

– see www.e-envoy.gov.uk for latest version

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Why e-GIF?

• Joined-up Government needs joined-up information systems

• Sets out the government’s policy and standards for interoperability across the public sector

• Now in two parts:– Policy and compliance– Technical specifications and standards

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e- GIF – Headline Decisions

• Internet and World Wide Web standards for all public sector systems

• XML as the key standard for data interchange

• Browser the key interface for all information

• Metadata for all government information

• Adopts standards that are well supported by the market

• Internet based implementation strategy

• Mandated on all UK Public Sector Systems

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e-GIF Compliance

• Detailed compliance procedures in Part 1

• Mandated for all new systems

• Legacy systems which need to link to UKonline,

or are part of Electronic Service Delivery targets,

need to comply

• Recommended for all other systems

• Compliance Advice Service being set up

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Web sites

• Poor search skills and strategies

• Search engines badly configured

• Metadata missing or poor

• Navigation unclear

• Information not always clear

People can’t find the information or services they need

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The e-GMS is…

• Dublin Core elements and refinements

• Additional elements for

– improved retrieval

– records management

– data security

– legal requirements; data protection,

information access, audit trails…..

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Government Category List (GCL)

• Help for those who don’t know what they are looking for, what its called, or who to ask

• List of broad subject headings to aid browsing for public sector information

• Local controlled vocabularies can be mapped to GCL

• Part of the e-GMS

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Thank you.

Any Questions?