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www.eGovernments.org
Technology For Social change
Municipal eGovernance Platform – eGovernments Foundation
Technology For Social change
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Technology For Social change
Agenda
• Policies and Frameworks shaping Municipal eGovernance
• Municipal eGovernance Platform – Architecture– Future
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Technology For Social change
POLICIES SHAPING MUNICIPAL EGOVERNANCE IN INDIA
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74th Constitutional Amendment
Decentralization
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JNNURM
• Aimed at creating ‘economically productive, efficient, equitable and responsive Cities’
• Launched in 2005. Phase 1 ended in 2012.• 65 cities. • Urban sector reforms to strengthen municipal
governance in accordance to 74th CA
Grants to cities linked to performance
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eMunicipality
• Mission mode project Part of National eGovernance Plan
• Focus on– Citizen Services– Improved interaction between local
government and citizens– Bring transparency and Accountability in
governance• Model RFP
Standardization of Solutions
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National Municipal Accounting Manual
• Directive by Supreme Court of India to all ULB’s to move to Accrual based Double Entry accounting System
• Creation of National Municipal Accounting Manual • Created a template for States to adopt and adapt
new accounting practices
Standardization of Manuals/Practices
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Others
• NMMP– State Data Center– State Wide Area Network– Citizen Service Centers
• National Service Delivery Gateway (NSDG)• National Service DI• Knowledge Sharing (Pearl, Conferences)• Service Level Benchmarking• Recognition (Awards)
Allied initiatives that foster faster rollout of eGovernance
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Summary
• Municipal eGovernance can be accelerated by – Creation of Standards– Providing Templates/frameworks– Simplification of Rules and acts
• At the same time give the ULB’s a flexibility to adapt the standards to their own needs
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EMUNICIPALITY SOLUTION
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Municipal eGovernance Evolution
• Basic eGovernance functions– Property Tax– Birth and Death
• Government Bodies– National Informatics Center (NIC)– Center for Advanced Computing (CDAC)
• eMunicipality National Mission Mode Project (2005)– Big Corporations – Big System Integrators– Small Local Bodies – Private Players
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eGovernments Foundation
• Started in 2003 with exclusive focus on Urban Local Bodies
• Initial Areas of focus– Financial Accounting– Property tax– Birth & Death– Public Grievance and Redressal– City Portal for information dissemination
• Municipal ERP Product – 2008 onwards
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Functional Architecture
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Layered Architecture
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Technical Infrastructure
• Abstract Standard Technical components• Document Management System• Rule Engine• Workflows• Authorization and Authentication
– User Management– Role based access control
• GIS
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Platform
• Common Services used by all departments• Employee Information System (EIS/HRMS) • Financial Accounting & Budgeting• Collection Management• Master Data Management
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Functional Modules• Revenue Management – Money coming in
– Property Tax, Water Charges• Expenditure Management – Money going out
– Works Management, Payroll/Pension• Administrative Efficiency – Inward looking
improving efficiency– Legal Case Management,
• Citizen Services – Citizen Service Delivery– Building Plan Approval, Public Grievance, Birth
and Death
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Integration
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Future
• Mobile Governance• Analytics• eDemocracy• Citizen and Business Portals
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Platform Approach
• Integrated Product Based Approach• Layered Service architecture
– Build on top of each other– Clean interfaces between layers
• Minimize Disruption• Treat Municipal Employees as Primary
Stakeholders as well– Change Management
• Participate in creation and adoption of Standards
Flexible Systems with Faster Rollout cycle
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Technology For Social change
Thank You
