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www.isbsg.org WARNING IT projects are a Health Hazard a look at major risks in IT projects

Www.isbsg.org WARNING IT projects are a Health Hazard a look at major risks in IT projects

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Page 1: Www.isbsg.org WARNING IT projects are a Health Hazard a look at major risks in IT projects

www.isbsg.org

WARNING IT projects are a Health Hazard

a look at major risks in IT projects

Page 2: Www.isbsg.org WARNING IT projects are a Health Hazard a look at major risks in IT projects

www.isbsg.org

What we will cover

Risk – do you like living dangerously? A look at a study of 15 projects What other risks are there? How to identify risk How to make your client aware of risk Plan to mitigate risk

Page 3: Www.isbsg.org WARNING IT projects are a Health Hazard a look at major risks in IT projects

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Do you like to live dangerously?

Page 4: Www.isbsg.org WARNING IT projects are a Health Hazard a look at major risks in IT projects

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The ISBSG repository has data on 4,150 completed projects

We looked at a small sub set of 15 C# projects

The spread of productivity was very wide and we wondered why

The reasons we found highlight some project risks

Page 5: Www.isbsg.org WARNING IT projects are a Health Hazard a look at major risks in IT projects

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Productivity range - C# projects

0.0

10.0

20.0

30.0

40.0

50.0

60.0

0 2 4 6 8 10 12 14 16

Ho

urs

per

FP

Page 6: Www.isbsg.org WARNING IT projects are a Health Hazard a look at major risks in IT projects

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Characteristics that impact project performance

The worst performing projects had:

Changes of Project Manager and/or personnel Lower project management experience, (a group

of 5 projects show productivity falling as the number of past projects managed decreases)

Changes to the specifications during the build Significant defects during build & post

implementation Interruptions (inactive time) during the project

These projects were larger projects (>1000 effort hrs) & longer in duration

Page 7: Www.isbsg.org WARNING IT projects are a Health Hazard a look at major risks in IT projects

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Poor performing projects

Inexperienced and/or unstable team Inexperienced Project Manager New technology platform Low customer commitment Unstable requirements

Page 8: Www.isbsg.org WARNING IT projects are a Health Hazard a look at major risks in IT projects

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Cover all risk types

The examples so far have been limited to the project development. But there can be even greater risks that lie outside the development.

Page 9: Www.isbsg.org WARNING IT projects are a Health Hazard a look at major risks in IT projects

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Break risks into groups

System Risks Project Team Risk Customer Environment Risk The impact of other “projects”

Refer to the Thomsett inspired check list

Page 10: Www.isbsg.org WARNING IT projects are a Health Hazard a look at major risks in IT projects

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Risk TableProduct / System Risks Low Medium High

Overall system/service/product Simple Average Complex

Features and processes Simple Average Complex

Interfaces to other systems/servs/prods Simple Average Complex

New business procedures/alterations None Some Extensive

Stability of requirements Stable Average Unstable

Technology requirements Simple Average Complex

Data transfer, cleansing, scrubbing reqs Simple Average Complex

Level of technical innovation None Some Innovative

Page 11: Www.isbsg.org WARNING IT projects are a Health Hazard a look at major risks in IT projects

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Risk management - action Be aware of the proven areas of risk Create a risk identification check list Identify risks as a team with the client Plan risk management and mitigation as

a team with the client Continually review the risk position

Page 12: Www.isbsg.org WARNING IT projects are a Health Hazard a look at major risks in IT projects

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Recognise risk and manage it