Www.pace2020.com | See the possibilities… Welcome to the Web-Based Help Resources Workshop

www.pace2020.com | See the possibilities…

Welcome to the Web-Based Help Resources Workshop


Available Resources

• Pace Knowledgebase (KB)kb.pace2020.com

• University of Pace (UNP) learn.pace2020.com

• Pace User Forums forums.pace2020.com

• Pace Web Site www.pace2020.com– Quick Start Guides (QSGs) – Release Packages– Feature CBTs


Pace Knowledgebase (KB)


Knowledgebase: New User Registration

One registration for:

• Knowledgebase

• University of Pace

• User Forums


Knowledgebase: Login


Knowledgebase: Main page

Most recent articles

Most viewed articles

Keyword search

Category search


Knowledgebase: Advanced Search


Knowledgebase: Reviewing ArticlesBreadcrumb navigation

Article info

Attachments

Related articles

Article title

Article text

Rating


University of Pace (UNP)


UNP: Login

Tip: Same login information as KB.


UNP: Enroll In A Course

Tip: Obtain the enrollment key from your trainer.


UNP: Course Structure

Majors: Accounting, Estimating, General System Administration, Production, Sales

Courses: Setup, Usage

Content: Course Overview, Unit Overviews, Unit Lessons, Unit Tests


UNP: Continue A Course

• The UNP saves your progress. • You can stop a lesson or test, and return to it at

a later time.• To save your test answers without submitting

them, click .


UNP: Release Packages


UNP: Sample Release Package


Pace User Forums

Tip: Same login information as KB.


Forums: Accept Terms


Forums: Categories

• Pace Systems Group Information: News & General Discussion

• ePace Solution:System Areas (Estimating, Accounting, etc.)

• Pace2020 – Legacy Application:General Pace2020 & Pace2020 Hardware

• ProfitGeneral, AS400, C/S


Select A Forum


Forums: Select A Topic

Create New Topic

# Replies

Orig. Author/# Views

Topic List Last PostDate/Author


Forums: Topic Key

• New posts (unresolved): • New posts (resolved): • No new posts (unresolved): • No new posts (resolved):


Forum: Sample Topic


Pace Web Site


Web Site: Login

Tip: Use your company code and password.


Web Site: Client Support Home Page

Quick Links

Navigation Menu


Web Site: Help Quick ReferenceUNP Course Links QSG Links


Web Site: Quick Start Guides

Admin Guides

User Guides

Archived Guides

Release Packages


Web Site: Feature CBTsSelect an area.

Click to download.


Your Turn: Pace Knowledgebase

1. Log in to the Pace Knowledgebase.

2. Locate the article that provides the optimal screen resolution for the University of Pace.

What is the article ID number?


1. Log in to the Pace Knowledgebase:1. Go to kb.pace2020.com.

2. Enter user ID and password.

2. Locate the article that provides the optimal screen resolution for the University of Pace.

What is the article ID number? 858




How many KB articles contain the word “Dashboard”?

2


1. Log in to the University of Pace.

2. Navigate to the Data Collection Usage course.

How many units are in the course?

Your Turn: University of Pace


1. Log in to the University of Pace.1. Go to learn.pace2020.com.


2. Navigate to the Purchasing Usage course.

How many units are in the course? 3




In the Purchasing Usage course, launch Unit 1, Lesson 2, “Locate, View Or Edit An Existing Purchase Order.”

According to the demonstration, you can change the PO status on the Change Status page and what other page?

The Purchase Order Detail page


Your Turn: Pace Forums

1. Log in to the Pace User Forums.

2. Browse the topics in the forums.

What does a red arrow next to the topic mean?


1. Log in to the Pace User Forums:1. Go to forums.pace2020.com.


3. Accept the user agreement.

2. Browse the topics in the forums.

What does a red arrow next to the topic mean? New posts



Your Turn: Pace Web Site

1. Navigate to the Pace2020 Client Support Home page.

2. Navigate to the Help Resources grid.


1. Navigate to the Release Information page.1. Click the Release Package link under “Resources By

Release” on the Client Support Home page, OR

2. Click the Release Information link under “Release Information” on the Quick Start Guides page.

2. Navigate to the Feature CBTs.1. Click the link under “Feature CBTs” on the Client Support

Home page, OR

2. Move the mouse over Training on the navigational toolbar, then click Computer Based Training.

Your Turn: Pace Web Site


Questions?

Documents

Www.pace2020.com | See the possibilities… Welcome to the Web-Based Help Resources Workshop