Www.pickmeindia.com Smartlinc to Gadget Care. Gadgets have pervaded common man’s life in a big way...
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Www.pickmeindia.com Smartlinc to Gadget Care. Gadgets have pervaded common man’s life in a big way and our dependence on them is huge. Laptops, Mobiles,
Gadgets have pervaded common mans life in a big way and our
dependence on them is huge. Laptops, Mobiles, camera, data card,
iPhones, and Smart phones have become indispensible for us and it
is difficult to imagine a day without them! They have in fact
become a way of life. However the time taken for their repair and
service continues to be a drain on time and money for consumers. An
average person is pressed for time to meet his professional and
personal demands. He is therefore happy to have products and
services delivered at his doorstep! We at PICKME have redefined
after sales service of gadgets by introducing the doorstep delivery
concept in gadget care, ensuring that consumers time is not wasted
in running mundane errands for gadget repair. We provide doorstep
pick-up and drop of gadgets to authorized service centers for
repair and ensure their safe return to consumers post repair. We
thus offer premium gadget care to gadget users minus the travails
of travel, wait, expense and hassles if they were to undertake the
repair on their own. Our Smart link to gadget care takes away the
pain from gadget repair. In other words users of our service do not
have to take a day off from work and go through the pain of finding
the closest service center, driving there, parking in congested
areas and waiting endlessly just to get their gadgets repaired.
With just a click online, SMS or phone call they can get doorstep
pick up of gadgets for repair. PICKME The smart Link to Gadget Care
has truly redefined gadget care! However, PICKME is not just about
pickup and delivery of gadgets for repair, it's about extending the
special care to gadgets, because we know people love their gadgets.
Hence we have designed a seamless process whereby users of our
service are able to track the status of their service request
online. In addition regular updates are given to users regarding
delivery schedule. In additional extra care is taken to ensure
safety of gadgets en route by providing features such as in-transit
insurance and special carry bags for gadgets. So users of our
service just dont save time, money and effort in gadget repair but
get complete peace of mind!
Slide 3
How to Register How to Raise Pickup request Visit
www.pickmeindia.comwww.pickmeindia.com SMS PICKME code to
09248066667 Call 09222224040 Visit
www.pickmeindia.comwww.pickmeindia.com SMS PICKME to 09248066667
Call 09222224040 Special Offers
Slide 4
Register gadget and get 25% Discount ! Visit
www.pickmeindia.com
Slide 5
Busy life, tiresome solutions ! An average person is pressed
for time to meet his professional and personal demands. He is
therefore happy to have products and services delivered at his
doorstep! We at PICKME have redefined after sales service of
gadgets by introducing the doorstep delivery concept in gadget
care, ensuring that consumers time is not wasted in running mundane
errands for gadget repair
Slide 6
Smart Link to Gadget Care Our Smart link to gadget care takes
away the pain from gadget repair. In other words users of our
service do not have to take a day off from work and go through the
pain of finding the closest service center, driving there, parking
in congested areas and waiting endlessly just to get their gadgets
repaired. With just a click online, SMS or phone call they can get
doorstep pick up of gadgets for repair. PICKME The smart Link to
Gadget Care has truly redefined gadget care!
Slide 7
PICKME Assurance Gadget Safety However, PICKME is not just
about pickup and delivery of gadgets for repair, it's about
extending the special care to gadgets, because we know people love
their gadgets. Hence we have designed a seamless process whereby
users of our service are able to track the status of their service
request online. In addition regular updates are given to users
regarding delivery schedule. In additional extra care is taken to
ensure safety of gadgets en route by providing features such as
in-transit insurance and special carry bags for gadgets. Authorized
Service Centers We provide doorstep pick-up and drop of gadgets to
authorized service centers for repair and ensure their safe return
to consumers post repair. We thus offer premium gadget care to
gadget users minus the travails of travel, wait, expense and
hassles if they were to undertake the repair on their own. So users
of our service just dont save time, money and effort in gadget
repair but get complete peace of mind! Doorstep Solution Redefine
standards of after sales service by eliminating personal
intervention in gadget care by offering innovative, Smart Door Step
solution ensuring complete peace of mind for our consumers SMS
Updates GPS/Online Tracker In transit Insurance Record History
Slide 8
How it works
Slide 9
Slide 10
PICKME Smart Plans
Slide 11
Claim Process All claims should be reported to Pickmeindia
within 48 hrs. However, due to unavoidable reasons, if the customer
is not able to report the claim within 48 hours, it shall be at the
sole discretion of Pickmeindia or the insurer to approve or reject
a claim. Customer can download and fill up a form available online
and can send it to Pickmeindia or submit to Pickmeindias executive
at the time of pickup of the gadget.. Pickmeindia or the insurer
reserves the right to approve or reject any claim. Repair/
replacement will be subject to approval from Pickmeindia or insurer
or any other party appointed by Pickmeindia or insurer to verify
the claim. An independent agency shall be appointed by the insurer
to conduct a survey at the site of claim. Burglary & Fire
Claims: Pickmeindia will arrange for a Survey at the site of
burglary/fire within 3 to 4 working days. (within Municipal
Limits). Replacement is subject to a positive survey report from an
independent agency appointed by the insurer. Any salvage or
recovered gadget/parts shall be a property of Pickmindia. The
required documents for burglary/fire claims are: Proof of Purchase
Claims Form Photographs Fire Brigade Report (If required) First
Information Report Accidental damage/ liquid/water damage claims:
Pickmeindia shall collect the gadget from the customer and take it
to authorized service center of the Brand. Pickmeindia shall
arrange for a quotation by the service center. Pickmeindia shall
arrange for a physical inspection of the gadget by an independent
agency appointed by the insurer and advice the admissibility of the
claim. For all cases, the Service centre will go ahead with repair
only after a formal approval in writing from Pickmeindia. The
required documents are: a) Copy of Purchase Invoice b) pictures of
damaged parts & serial number of the damaged units Replacement
of unit will be at the discretion of Pickmeindia and the insurer.
Pickmeindia will replace the product with similar features and
model of same or lesser value. Damaged gadget/parts once replaced
will be the property of Pickmeindia.
Slide 12
Terms and conditions Our services are provided only till the
Municipal limits of the cities that we cater to At the time of
pickup, your gadget will be inspected by our PICKME buddy, and we
ensure careful handling of your gadget All gadgets picked up by us
are covered under in-transit insurance. In case of accidental
damage or lost in transit; PICKME will compensate for the same
Additional charges to repair the damage quoted by the service
center as per warranty norms will be paid by the customer In case
the customer wants to proceed with the repair; payment for the same
will have to be done in advance Address for drop of the gadget can
be changed only within the municipal limits of the city from which
the pickup is arranged Same Day Pick up is arranged for all the
requests between 10 am to 4pm, Monday to Saturday depending on the
availability of our PICKME buddies The Zero Maintenance Program is
valid only for new gadgets registered on Pickmeindia.com within 30
days of purchase. Pickmeindia will get the gadget repaired/replaced
(only if the gadget cannot be repaired) only under the following
cases: Burglary of registered product eligible for program.
Loss/Damage to registered product eligible for program due to fire
Loss/Damage to registered product eligible for program due to
accidental damage Loss/Damage to registered product eligible for
program due to liquid/ water seepage in/on the product Definitions
Burglary means forcible violent entry/exit evidencing the act of
burglary Fire means visible flames or smoke thereafter which is
accidental in nature and caused damage to registered product
covered under Zero Maintenance Program. Accidental damage means
unintentional drop or collision of registered product covered under
Zero Maintenance Program Liquid/water damage means sudden and
accidental spillage/entry of liquid/water in/on the registered
product covered under Zero Maintenance Program Zero maintenance
programs are underwritten by The New India Assurance Co. Ltd.
Insurance shall be available only during the period of insurance.
Insurer shall not be liable for any liability arising after expiry
of the Policy period. Insurer reserves the right to approve or
reject any claim. Zero Maintenance Program is subject to agreed
terms & conditions of the Policy. Insurance is subject matter
of solicitation
Slide 13
Terms and conditions Terms & Conditions The maximum
liability cannot exceed unit price of the gadget as evident on the
invoice/bill. Maximum unit price/MOP of a gadget that can be
covered under Zero maintenance program is limited to Rs 50,000/- If
the customer subscribes for service of Pickmeindia.com after
accidental damage or partial damage to the gadget due to fire or
burglary, he is not eligible to claim under the program. The
invoice submitted by the end customer should clearly state the date
of purchase, make, model & serial number of the gadget. The
Program is valid only for gadgets purchased in India. Zero
Maintenance Program does not cover commercial usage of the gadget.
There will not be any cash settlement with the customer. Willful
act, fraud, ignorance or negligence by the customer or any person
acting on customers behalf is not covered Mysterious disappearances
shall not be covered. Any loss to the registered product during the
act of (unless the registered product is burgled) burglary and/or
during fire (unless registered product damaged by fire) is not
admissible under the Program. Any incidental, consequential losses
or legal liability of any kind is excluded. The program does not
cover accessories. Fire due to any technical or electrical fault of
registered product will be excluded. Loss or damage whether
directly or indirectly, arising from war, warlike operations,
and/or foreign enemy, hostilities, civil war or confiscation of the
unit by the Order of Court, Government or Police. Damage caused by
any process of cleaning, dyeing or bleaching, restoring, repairing
or renovation or deterioration arising from wear and tear, moth,
vermin, insects or mildew or any other gradually operating clause.
Any claim arising out of criminal Breach of Trust shall be excluded
Loss/ damage caused by any mechanical or electrical
derangement/breakdown of any article shall be excluded unless
caused by accidental external means. Normal wear and tear is
excluded Loss or damage or consequential loss directly or
indirectly caused by, consisting of, or arising from: Any
functioning or malfunctioning of the internet or similar facility,
or of any intranet or private network or similar facility, Any
corruption, destruction, distortion, erasure or other loss or
damage to data, software, or any kind of programming or instruction
set, Loss of use or functionality whether partial or entire of
data, coding, program, software, any computer or computer system or
other device dependent upon any microchip or embedded logic, and
any ensuing liability or failure of the Insured to conduct
business. Any loss or damage forming part of either manufacturers
warranty or any other warranty is excluded. Service of unit on
which Manufacturers label or logo or serial number have been
defaced or removed is not covered. Any damage caused due to
unauthorized repair or improper repair or installation or not
abiding by the Manufacturers instructions is excluded. Loss or
damage due or contributed by the Insured/end customer having caused
or suffered anything to be done whereby the risk against were
unnecessarily increased Burglary of any accessory related to the
Insured Product is excluded. Fire due to any technical or
electrical fault of Insured Product will be excluded. Shortage
discovered at the time of stocktaking or inventory check Any loss
or damage, to any property whatsoever or any loss or expenses
whatsoever, resulting or arising there from or any consequential
loss, and any legal liability of whatever nature directly or
indirectly caused by or contributed to or arising from ionizing
radiation or contamination by radioactivity from any source
whatsoever. Loss which are not recoverable under Burglary : Loss or
damage directly or indirectly, proximately or remotely occasioned
by or which arises out of or in connection with riot and strike,
civil commotion, terrorist activities, earthquake, flood, storm,
cyclone or other convulsions of nature or atmospheric disturbances.
Loss or damage whether directly or indirectly arising from war,
warlike operations, and/or foreign enemy, hostilities (whether war
be declared or not) civil war, revolution, insurrection, civil
commotion, military or usurped power, seizure, capture,
confiscation, arrests, restraints and detainment by the order of
any Governments or any other authority. Breakage, Cracking or
Scratching of glass, Cameras, lenses and similar articles of
fragile nature, unless caused by fire or accident. Over winding or
internal damage of watches are excluded unless internal damage is
caused by accidental means. Loss or damage due or contributed by
the Insured/end customer having caused or suffered anything to be
done whereby the risk against were unnecessarily increased Articles
in pair or sets: Where any items insured hereunder consists of
articles in pair or set, the Companys liability in respect thereof
shall not exceed the value of any particular part/parts which may
be lost or damaged without reference to any special value which
such article/articles may have as part of such pair or set and not
more than a proportionate part of the Insured value of the pair or
set. Deductible or depreciation of 10% on all type of approved
claims except waterlog is 20% of approved claim. Pickmeindia
reserves the right to modify rates, terms or coverage at any point
of time without any prior notice. Pickmeindia shall also reserve
the right to cancel the Program or introduce new Program without
any prior notice.