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XIII. Great Learning Sessions (Part 2)
PG p. 10
BTS College AgendaDay 1:Collaborative OverviewTopic SelectionModel for ImprovementTechnical Content
Day 2:Technical ContentPreparing for the CollaborativeTeaching the Model for ImprovementLearning Sessions
Day 3:Learning Sessions/Action PeriodsScience of ImprovementGuiding and Closing/PlanningProblem Solving/Evaluation
Post Session Support:Monthly CallsExtranet ResourcesListserv
ObjectivesBy the end of this session, you should know how to:
Engage faculty to make learning sessions productiveDesign Learning Sessions 2 and 3 to bolster Collaborative Learning
AgendaResults from the Learning SessionsEngaging facultyLearning Sessions 2 and 3 - What’s New?
IHI Breakthrough Series(6 to 18 Months Time Frame)
Select Topic
(Develop Mission)
Planning Group
Develop Framework & Changes
Participants (10-100 Teams)
Prework
LS 1
P
S
A DP
S
A D
LS 3LS 2
SupportsEmail Phone Conferences
Extranet Visits Assessments
Sponsors Monthly Team Reports
DisseminationPublications,
Congress, etc.A DP
SExpert Meeting
AP1 AP2 AP3*
LS – Learning Session
AP – Action Period
*AP3 –continue reporting data as needed to document success
Holding the Gains
Learning Session ObjectivesObjectives:
1. Learn and “get” the Change Package2. Learn method for accelerating improvement3. Get connected to colleagues4. Make solid plans for taking action quickly
Our agenda sets this up, but to get there….
LS 1 Agenda at a GlanceDay 1 Find Ideas Day 2 Plan Changes
• Welcome, Introductions & Overview
• Shared Vision and Agenda
• Improving Care
• Elements of a Good System of Care (change package)
• Breakout Sessions A (changes)
• Lunch & Storyboards
• Breakout Sessions B (changes)
• Model for Improvement
• Organizational Team Meeting I
• Open Panel Discussion
• Skill Building Breakouts C
• Measurement Breakout
• Accelerating Improvement - PDSA
• Organizational Team Meeting II
• Lunch (at your leisure)
• Breakout Session D -Collaboration and Feedback
• Planning for Action Period I
• Closing
Learning Session OutputA viable plan for the first test of changeA written and feasible project plan that includes testing multiple changesThe motivation and confidence to get started immediately
Engaging FacultyPlan the meeting with themPlay to their strengthsOrient them well-phone calls and meetingsGive them a “play book”—faculty agendaBuddy system
SPPg. 44
All of this Work Is To Get Ready for the Action Period
Organization Teams:Try changesMeasure resultsGet help from colleagues and collaborative leaders
Collaborative Leaders:• Support teams in their
improvement work• Build collaboration and
shared learning• Assess collaboration
and progress
Action periods are the times when change happens and processes improve
Subsequent Learning Sessions
Learning Session ObjectivesLearning Session 1
Get Ideas
Get Methods
Get Started Learning Session 3
Celebrate Successes
Get ready to Sustain and Spread
Learning Session 2
Get More Ideas
Get Better at Methods
Get a “Stride”
Test all changes on small scale
Action Period 1
Test & implement all
changes
Action Period 2
Learning Sessions 2 and 3What Is Different?
Each table is assigned to either Learning Session 2 or Learning Session 3At your table, read through the material and each person write down the answers to the following:– What is different about the Learning Session from
the participants’ perspectives?– What has to happen at the Learning Session to
assure success?
Learning Session 2: What Is New?
Assess progress of Collaborative as a wholeAssess team’s use of Change PackageClear up issues with measurement strategy Early adopter teams set the paceMore team involvement in teachingStoryboards have a storySenior Leaders may be thereTeams have to understand testing and implementation before they leave
14
LS 2 Agenda at a GlanceDay 1 Assess Progress Day 2 Plan Changes
Welcome, Introductions & Overview
Collaborative Progress
Improving Care (updates on Change Package)
Breakout Sessions A (team progress with Change Package)
Lunch & Storyboards
Breakout Sessions B (Team presentations on changes) -repeated
Organizational Team Meeting I
Open Panel – Team Presentations
Plenary on Key Topic
Breakouts C – Deeper understanding of changes
Accelerating Improvement
Lunch
Organizational Team Meeting II
Report Out on Action Period Plans
Action Period Activities(No Model Talk)
SPp. 54
Learning Session 2: Success Factors
Teams harvest changes and understand the use of the Change PackageUse of Early Adopters as examplesUnderstanding testing and measurementCollaborationTeams leave with strong and detailed plans for the next Action Period
Learning Session 3: What Is New?CelebrationEven more team teaching and involvementStoryboards have results and tell the team’s storyTeams become focused on holding the gains and spread
LS 3 Agenda at a Glance
Day 1 Celebrate and Share Day 2 Plan for Spread
Welcome, Introductions & Overview
Collaborative Results and Accomplishments
Breakout Sessions A (Team presentations on changes and results)
Lunch & Storyboards
Breakout Sessions B (Team presentations on changes and results)
Advanced Issues
Open Panel – Team Presentations
Plenary on Key Topic
Breakouts C – Advanced Issues
Holding the Gains and Spread
Lunch
Planning for Holding the Gains and Spread (Org.Team Meeting)
Report Out on Plans
Closing
SP p. 60
Learning Session 3: Success Factors
The teams are the facultyCelebration - Everyone has something to be proud ofNew and innovative ideas, based on the team’s experience, come to the tableInitiation of spread is evident in at least a few organizations
From Learning to ActionLearning Sessions set up participants to take action-
• Will-Connection to colleagues, ambitious plans, confidence and competition
• Ideas-Begin with a great list and prepare to learn more from colleagues
• Execution-A method that, once learned, will carry them through many cycles of learning
To the Workbook…Please go to the Planning Guide section of the Workbook and complete the Worksheet for Great Learning Sessions (Part 2).
21
PG p. 10