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Xyleme LCMS for DocumentumXyleme LCMS for DocumentumAn ROI case studyAn ROI case study
© 2009 Xyleme - All rights reserved
Xyleme, Inc. / Informa plc.Xyleme, Inc. / Informa plc.
September 29, 2009September 29, 2009
World’s largest, publically-owned organizer of courses
and conferences
2,500 subscription-based information services
12,000 events annually
40,000 academic & business books
10,000 employees
150 offices in 40 countries
Learning products in over 30 languages
About Informa PlcAbout Informa Plc
© 2009 Xyleme - All rights reserved
2
The Scope of the ProblemThe Scope of the Problem
© 2009 Xyleme - All rights reserved
3
Content Development: Business Unit X Delivery Mode X Customization X Language
Customization: 6 weeks / course
Translation: $0.14 / word
Sharing: 0% across functions
ECM
LCM
The RepercussionsThe Repercussions
© 2009 Xyleme - All rights reserved
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“Solutions were being recreated time and time again [. . .] Ultimately
the approach slows down the creation process, delays time to
market, increases staff costs, potentially introduces errors, limits multi-modal capability and impacts
customer satisfaction.”
Bob HechtVice President of Content StrategiesInforma
Plugging Learning into the EnterprisePlugging Learning into the Enterprise
© 2009 Xyleme - All rights reserved
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Learning lives with Enterprise ContentLearning lives with Enterprise Content
© 2009 Xyleme - All rights reserved
6
Automated Workflows for Customization Automated Workflows for Customization
© 2009 Xyleme - All rights reserved
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Multi-Modal Output from a Single SourceMulti-Modal Output from a Single Source
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Content that is Future-ProofedContent that is Future-Proofed
XML is the standard for content sharing & multi-modal distribution
Often you need more than one XML standard Learning
SCORM Common Cartridge
Technical Docs DITA S1000D
Separates content from presentation Extract text from graphics, Flash, slides and multi-media
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ROI – Cost SavingsROI – Cost Savings
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Translation Cost BreakdownTranslation Cost Breakdown
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Translating Different Versions of the Same Content
•Enterprise content is recreated for learning purposes
•Learning content is recreated due to lack of visibility/stand-alone tools
•Drives translation costs to $0.14 per word from $0.04
Recreating &Translating Media and PowerPoint Content
•Cannot extract text from graphics, flash or slides
•Must recreate content, translate manage new version of graphic for translated text
ROI – Time to MarketROI – Time to Market
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ROI – New Revenue GenerationROI – New Revenue Generation
© 2009 Xyleme - All rights reserved
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“The impact to ROI and time to market indicate an improvement of 75% for smaller custom projects
with a lower percentage improvement for large projects, however, the revenue impact is
significantly higher in these large contracts.”
Bob HechtVice President of Content StrategiesInforma