Yamaha- Training & Dev. Quality Control

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    A

    RESEARCH REPORT ON

    TRAINING & DEV. W.R.T.

    QUALITY CONTROL OFYAMAHA MOTOR INDIA LTD

    SUBMITTED IN PARTIAL FULFILLMENT FOR THE AWARD OF

    DEGREE OF MASTER OF BUSINESS ADMINISTRATION

    (UNDER MAHAMAYA TECHNICAL UNIVERSITY ,NOIDA)

    (201112)

    SUBMITTED TO!

    SUBMITTED BY!

    M". A#$% '#"

    PRAVESH UMAR

    (H.O.D) R** N.

    101+-00-0

    (MBA)

    /$% I/%$%'% 3 E4'5%$/ A/4 I/3"#%$/

    1

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    G"%" N$4201607 (U.P)

    Contents

    ACKNOWLDGEMENT

    DECLARATION

    Introduction

    Plant Layout

    Various Models and Their !eci"ications

    Weldin# ho!

    Paint ho!

    Press ho!

    Tool Roo$

    Machine ho!

    Electro!latin#

    En#ine Asse$%ly

    &ody Asse$%ly

    tores

    E'!ort ( Mar)etin#

    2

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    ()*

    +

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    DECELARATION

    I hereby declare that the proect report is result of my own

    work for the fulfillment of academic re-uirement . his

    report is solely the work of the undersign and nobody

    is allowed to use , copy , edit anything by any

    person. /rior permission has to be taken from

    appropriate authority of any further use.

    PRAVE+ K,MAR

    Roll o.! "#1$%&""&"

    ()*

    $

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    0

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    INTRODUCTION

    Company profile :-

    Indian joint venture Motorcycle manufacturing

    company becomes

    100 % YMC owned.

    Company name changed to !

    Yamaha Motor India private limited.

    Yamaha Motor India ( YMI )

    "olding aloft the spirit of commitment to customer

    satisfaction ! Y#M#"# M$$& I'(I# is enriching lives

    of people with the same ingenuity and enthusiasm as

    its parent company ! Y#M#"# M$$&

    C$&)$I$' * +#)#'. "aving operated in India as

    technology provider for almost two decades* YMI was

    incorporated in #ugust ,001 as 100% subsidiary of

    YMC * +apan. -ince then people at Y#M#"# have been

    in the process of redefining business processes and

    etending the awe and power associated with the

    legacy of the Y#M#"# group. #dhering to their

    &

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    Corporate Mission ! / Creating #'($ ! ouching

    Your "eart / )eople at Y#M#"# are striving to touch

    every "eart across the length and breadth of India.

    stablishing a Corporate environment

    that fosters self!esteem.

    Y#M#"# believes in nurturing and empowering their

    employees to the fullest. 2hilst cultivating their

    employees creativity and all round abilities* they

    have also established an e3uitable system of

    evaluation and rewards to encourage their people to

    strive towards newer benchmar4s.

    5ulfilling -ocial &esponsibilities

    #s good corporate citi6ens* people at Y#M#"#

    continually strive towards creating a better social as

    well as natural environment.

    Technology

    &esearch and development division is the windbeneath their wings. Model conception* (esigning*

    #esthetics* Clay ma4ing* )rototype development are

    the strong pillars of Y#M#"#7s &8(.

    %

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    -ince the primary re3uirements of Indian customers

    are good mileage* comfort* durability* style and

    affordability ! he &8( at YMI ensures a regular

    interaction with customers to facilitate future model

    development at &8( department !YMI -urajpur 8

    5aridabad and &8( department ! YMC* +apan.

    )eople at YMI believe in providing their customers

    with innovative cutting edge technology* / # ruly

    world class eperience ! RULY YAMAHA .9 heM#C"I' is developed and tested in accordance with

    latest technological parameters to give their

    customers the :-. nown all over the world for its

    /"umachine9 technology* Yamaha strives to appeal

    to human emotion by combining performance with

    design in ways never achieved before. mbodied inthis creation ; not mere building < are the joy*

    ecitement and pleasure* which are at the core of the

    Man!Machine relationship ! to last a lifetime.

    3uipped with fuel ! efficient and environment

    friendly technology Y#M#"# bi4es are created to

    #(( "# #'=Y 5>#?$@& $ Y$@& >I?-.

    Indigeni6ed development of Models li4e FAZOR

    ,Enticer and Crux have been underta4en here at YMI.#t a steady pace* they have plans to develop

    Y#M#"# M$$& I'(I# as a designing hub in future.

    #

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    Manufacturing: -

    YMlAs Manufacturing facilities comprises of , state!

    of!the!art )lants at ! 5aridabad ;"aryana< and

    -urajpur ;@ttar )radesh

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    the anvil ! early net year. #ll their endeavors give

    the reason to believe that sustainable development

    for Yamaha will not remain merely an idea in

    pipeline. )eople at Y#M#"# believe in ta4ing care of

    not only the Motoring 'eeds but also the needs of

    5uture =enerations to come.

    Plant Layout

    LAND AREA= 30 HECTARE (303,803 sqm.)COVERED AREA= 55,600 sqm.OLD BULDN! AREA = "5,600 sqm.NE# BULDN! AREA = 30,000 sqm.

    O$% B&'$%'n

    $. RA# ATERAL *TORE". DE ANTANANCE3. #ELDN!+. *TORE (ANT, #ELD, LATN!)5. ACHNN!

    11

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    6. RE** *HO-. ANTN!8. ELECTROLATN!. ACHNE *HO

    /0. TOOL ROO//. TOOL ANTANANCE/". ACHNE *HO/3. *TORE* ( 12'ne% ts )/+. *TORE* ( N'4C et1. )

    New Building

    /. EN!NE A**EBL

    ". *4, E4!, B4D ART*3. BOD A**EBL LNE+. B*R5. AB* ANTN!6. ART* *TORE*-. EORT 7 ACN!8. LOADN!

    12

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    FAZOR

    Te12n'1$ *9e1':'1t'ons ;

    Co%e N&m

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    Te12n'1$ s9e1':'1t'ons ;>

    Code Nu$%er - .TEn#ine Dis!lace$ent - in#le Cylinder/ 012 cc/ air cooled

    &ore 3 tro)e - 45 3 .2 $$

    Ma'i$u$ !o6er - 7*. &+P 8 7.11 r!$

    Ma'i$u$ Tor9ue - *: K#"-$ 8 2111 r!$

    Ma'i$u$ !eed - 57 K$!h ;solo D*C

    O>erall Len#th - =1=. $$

    +ei#ht - 01.1 $$

    Wheel &ase - 0=51 $$Ker% 6ei#ht - 015 )#

    I#nition - D*C CDI

    et&es ;>achometer* 1F0mm drum bra4es* #djustable Multi!reflector* "eadlamp* "igher =round Clearance*>onger 2heel :ase for :etter stability* #(?#'C"G ngine* tc.

    1+

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    Te12n'1$ *9e1':'1t'ons ;>

    Code Nu$%er - .,=

    En#ine Dis!lace$ent - in#le Cylinder/ 0=?*7 cc/ Air cooled

    &ore 3 tro)e - .4 3 .4 $$

    Ma'i$u$ Po6er - 01*: &+P 8 :111r!$Ma'i$u$ Tor9ue - 0*12 K#"-$ 8 2.11r!$

    Ma'i$u$ !eed - 01. K$!h ; solo D*C

    O>erall len#th - =151 $$

    +ei#ht - 00=. $$

    Wheel%ase - 0?:1 $$

    Ker% Wei#ht - 002 )#

    Features :-

    E$e1t'1 stt (o9t'on$), D's1

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    et1.

    CRU

    Technical Specifications :-

    Code Nu$%er - .KA?

    En#ine Dis!lace$ent - in#le Cylinder/ 012 cc/ 4 stro)e

    &ore 3 tro)e - 45 3 .2 $$

    Ma'i$u$ !o6er - 7*. &+P 8 7.11 r!$

    Ma'i$u$ Tor9ue - *: K#"-$ 8 2111 r!$

    Ma'i$u$ !eed - 57 K$!h ;solo D*C

    O>erall Len#th - 0557 $$

    +ei#ht - 01.. $$

    Wheel &ase - 0=47 $$

    Ker% 6ei#ht - 012 )#

    Ground Clearance - 0.1 $$

    Electricals - 0=> D*C

    et&es ;>

    50 )$!l ;,TC< / Wider seat "or lon# dri>es/ @ront Telesco!ic

    sus!ension "or s$ooth ride/ Rear sus!ension 6ith coil s!rin#s and oil

    da$!ers/ O+C/ Adusta%le Multi-re"lector headla$!/ Etc*

    10

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    Welding

    et$ 1 e$%'n 's 9o9&$$ em9$oe%. T2's9o1ess o9&$$ ?non s et$ >net s (!)

    e$%'n 'no$es o: met$ &s'n 1ons&m

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    ". #RE DRVE; > T2e e$%'n 'e, %n :om t2e

    s9oo$, 's :e% t2o&2 %'e o$$es, t2e 'e :ee% te

    A 9o9e so&1e 't2 1onstnt

    1 o$te C21te'st'1s 's 1onne1te% to t2e

    1ont1t t& t 's &se% to 9ote1t t2e mo$ten

    met$ 1ontm'nt'on :om t2e tmos92ee t2e

    12o'1e o: s2'e$% s 's %etem'ne%

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    4hielding as*rc

    5eld /ool

    MIG Welding Shielding Ga

    T2e s2'e$%'n s, :oms t2e 1 9$sm, st

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    ". Aon > / to 5 Oen

    3. Aon > 3 to "5 C0"

    +. Aon4He$'&m

    COI's $so &se% 'n 'ts 9&e :om 'n some ! e$%'n

    9o1esses. Hoee, 'n some 99$'1t'ons t2e

    9esen1e o: COI 'n t2e s2'e$%'n s m %ese$

    ::e1t t2e me12n'1$ 9o9et'es o: t2e e$%.

    #e$% D's1ont'n&'t'es/. Un%e1&tt'n

    E1ess'e". e$t>t2o&2 n1om9$ete3. &s'on n1om9$ete Fo'nt+. enett'on

    oos't 5. #e$% met$ 11?s

    2"

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    6. Het ::e1te% Gone 11?s

    ! #e$%'n Bene:'ts

    /. A$$ 9os't'on 19

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    2'2 q&$'t, 9e1's'on e$%'n 's eq&'e%.

    n T! e$%'n n 1 's :ome%

    1ons&m

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    ('n1ese e$%'n s9ee% o e$% 9enett'on).H%oen '$$ es&$t 'n 1$ene $oo?'n e$%s n% $so'n1ese 2et 'n9&tJ 2oee, H%oen m 9omote9oos't o 2%oen 11?'n

    /.Aon". Aon K H%oen3. Aon4He$'&m

    4hielding ases

    #e$% D's1ont'n&'t'es

    Un%e1&tt'n T&nsten 'n1$&s'ons oos't #e$% met$ 11?s Het ::e1te% Gone 11?s

    TIG Weldin# Pro%le$s

    Et'1 1E1ess'e e$e1to%e 1ons&m9t'onO'%'Ge% e$% %e9os'tA1 n%e'noos'tD'::'1&$t 1 stt'n

    2'

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    TIG Weldin# &ene"its

    *&9e'o q&$'t e$%s #e$%s 1n

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    T2e sem e$%'n 9o1ess 's n %9tt'on o:es'stn1e s9ot e$%'n n% 'no$es m?'n se'es o: oe$99'n s9ot e$%s

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    CONVENTONAL #DE ELD *EA#ELDN!

    #'%e 2ee$ sem #2ee$ 1ont1t '%t2 nom$$ 5t mm :$t (2ee t

    's s'n$e s2eet t2'1?ness 'n mm). !ene$ 9&9ose e$%'n (%omest'1 %'tos &9 to

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    No e$% sem

    Cons&m

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    s2 sem e$%'n

    No oe$9 o: s2eet e%es, 2'12 e 9t$1&s2e% toet2e %&'n e$%'n.

    H'2 s9ee% e$%'n o: t'n 1ns n% %&ms (0."mmt'n9$te &9 to /00m4m'n).

    #'%e 2ee$ o 1ons&m

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    m9otnt ss&es

    T2e m'n 'ss&es 1on1en'n sem e$%'n e 'n e$%q&$'t 1onto$

    #e$%'n s9ee%s H'2 s9ee% e$%'n o: 1ote% stee$s 's o: 9t'1&$

    'm9otn1e 'n mn&:1t&'n o: t'n 1ns *9e1'$'st1ons&m

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    /. T2e 's? o: 1&s2'n :'nes o 2n%s.". B&ns o ee %me :om s9$s2 met$. L'tt$e

    :&me 's 9o%&1e%

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    TE*TN! B RE**URE

    &e$ Tn?

    RE** *HO *OT #ELDN! *EA #ELDN!

    NAL !RNDN! ROLLN! ROU!H!RNDN!

    RE** OERATON ERCN! RONTBENDN!

    *OT #ELDN! AUTO ! REAR BENDN!

    *EA #ELDN! REAR ATCHN !BREAN!

    TE*TNLLN!

    *EA #ELDN! (COER ALLO)D.. #ATER * U*ED A* COOLENTTROU!H !RNDN! (!RADE *IE=/"0)NAL !RNDN! (!RADE *IE=""0)RE** OERATON (CUTTN! OR UEL NLET)

    '1

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    AUTO ! (NNER ANNEL AND OUTER ANNELA**EBL)TE*TN! B RE**URE (N CRON*)

    ANT RU*T OL (RU*TLO D#>0/)

    '2

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    "aint Shop

    T2e 9'nt s2o9 's so$e$ es9ons'1oos'on 9o9et.

    n 9'nt s2o9 e12 1om9onent &n%eoes 'n't'$stes o: %ees'n, 1$en'n n% :'n$$ 9'm'nn% 9'nt'n. T2e %e:e1ts 'n t2e 9'nts e eo?e%n% 'n 'ns9e1te%. T2e 'o&s 1om9onents, 2'12

    e 9'nte% 'n t2ese s2o9s, e 9o$me 9ts n%met$$'1 9ts.

    NE# ANT *HO

    Parts (ABS: -ACRONITRILE BUTADIENE STYRENE)

    OUTER COVERTAL COVER (/,",3)ETER CO#LN!TAL CO#LN!*DE COVER

    HEAD L!HTLE! !UARD

    ''

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    ROCE** CHART

    New Paint Shop-

    LOADN! RE>TREATENT AR BLO#

    LA*H O TOCOAT ANTN! #ATERDRN!

    BA*E COAT ANTN! #N! AND CLEANN! LA*HO>/

    ULOADN! AND DEA*N!

    BACN!

    *(6 678I/(6 I4/63I9 I6( (6:9; 39R90.- ?:41m.sq&Tot$ A$?$' "0>"5 m$o1ess T'me 0.5 m'n.H $&e 8.0>.5

    '&

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    VACUU *ECTON ;

    CONTROL TE CONTROL RAN!E*&1t'on C91't +000 mm o: H

    OVEN ( #te D'n ) ;

    CONTROL TE CONTROL RAN!ETem9et&e /"0>/301o1ess T'me /0 > /" m'n.

    DU*TN! ; No %&st'n 's %one 0.5 ?:41m.sq&

    BA*E COAT TOUCH U ; t 's %one mn&$$ 5.5 ?:41m.sq&

    ELECTRO*TATC ANT TO COAT ;

    CONTROL TE CONTROL RAN!EBse Cot V's1os't /8>"0 se1on%s o: :o% 1&9.Vo$te 0000 Vo$tsA' oto ess&e 0.+>0.5 ?:41m.sq&

    '#

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    TO COAT TOUCH U ;

    CONTROL TE CONTROL RAN!EBse Cot V's1os't /8>"0 se1on%s o: :o% 1&9.

    A' oto ess&e 0.5>5.5 ?:41m.sq&

    A:te to91ot to&12 &9, 9ts e

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    "ress Shop

    T2e *2o9 's s't&te% net to t2e e$%'n s2o9 to ese

    t2e tns:e o: 9ts :om ess *2o9 to #e$%'n*2o9. T2e 9ess s2o9 %e$s m'n$ 't2 t2e 1&tt'n o:met$ s2eets 'nto t2e eq&'e% s29e. T2e m12'nese 1$ss':'e% 11o%'n to t2e $o%s t2e 9o'%e :o'o&s 9ess o9et'ons. T2ee e /" 9essm12'nes on 2'12 %'::eent %'es m

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    *2eet et$ o: m'$% stee$ 's 1&t 'nto t2e eq&'e% s'Geon s2e'n m12'ne. t 's t2en sent to t2e1oes9on%'n 9ess m12'ne. T2e 'o&so9et'ons

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    OUTER ANEL;

    O9et'on e:ome% ; D'n O9et'on&9ose ; *2eet T2'nn'n , A99en1eO9et'on e:ome% ; 'n$ T'mm'n&9ose ; B&s, A99en1e n% !&e 'tment

    NNER ANEL;

    O9et'on e:ome%; D'n O9et'on&9ose; B&s, A99en1e, n% !&e 'tment

    REAR ENDER;

    O9et'on e:ome%; D'n O9et'on&9ose; *2eet T2'nn'n, A99en1e

    O9et'on e:ome%; T'mm'n O9et'on&9ose; B&s, A99en1e

    O9et'on e:ome%; En% C&tt'n&9ose; B&s, A99en1e

    O9et'on e:ome%; Re Ben%'n&9ose; $ne #'%t2, A99en1e

    O9et'on e:ome%; *'%e Ben%'n /&9ose; $ne #'%t2, A99en1e

    O9et'on e:ome%; *'%e Ben%'n "&9ose; $ne #'%t2, A99en1e

    O9et'on e:ome%; 'n$ Ben%'n

    &9ose; Bn% #'%t2, A99en1e, n% !&e'tment

    RONT ENDER;

    O9et'on e:ome%; D'n O9et'on

    +'

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    + Outer panel YB, YB, !##$!##$#&!" Outer panel YY .a/er !0#$##$#&! Outer panel R,2 R,2 ##$##$#&!

    % Inner panel OOM Cru #$%0#$#&!

    0 Inner panel YBR Ler* %##$%+$#&!! Inner panel YB, YB, %'#$%"$#&! Inner panel SYY .a/er %#$%0#$#&!1# Inner panel R,2 R,2 0'$"!$#&!

    11 3 B*45 1-' OOM Cru "!#$ 1##$#&!1' B*45 1-' YBR Ler* "0'$%+1 $#&!1+ B*45 1-1 YB, YB, %0"$'!$ 1&'1" B*45 1-' YY .a/er #'$ 1'%#$ 1&'1 B*45 '-+ YBA Ent6er "1%$ 1#'#$ 1&%1% B*45 1-' R,-1## R,-1## %'%$1!$1

    10 B*45 1-1 OOM Cru ''0&$3##$1&'1! B*45 1-1 YBR Ler* ''&$"$1&'1 B*45 1-1 SYY .a/er '+%$#$1&''# B*45 1-1 R,-1## R,-1## '%0$11##$1&''1 B*45 1-1 R,2 R,2 '0'$ 11##$ 1&'

    '' .r*nt 7en4er OOM8R Cru8R-1## '0#$!'#$#&!'+ Rear 7en4er OOM8R Cru8R-1## ++$%##$#&!'" B9T-En ne R R-1## '%$%##$#&!' B9T-En ne YB, YB, '#$##$''% B9T-Meer R R-1## 1%+$1'##$'

    TOO$ ROOM

    Too$ oom mn&:1t&'n t2e 'o&s too$s, %es'ne%

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    Too$

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    T2e too$s mn&:1t&e% e t'e% o&t :o t2e'9e:omn1e n% ': ne1ess 'n:omt'on :o too$mo%':'1t'on 's 1onee% to t2e 1on1ene% too$%es'n se1t'on 7 too$ oom T2e too$ e 2n%e% oe

    to 7 C %e9tment on$ :te st's:1to es&$ts2e

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    Sn;le-P*nt Cuttn; T**l: -

    T2ee e mn t9es o: 1&tt'n too$s :o %'::eento9et'ons. Be$o 's s2on :e o: t2e 'et, 2ees2on 't2 too$ 2o$%e %9te t2t :'ts 'nto $e too$ 9ost :'t&e.

    +#

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    NURLN!;>n&$'n 's n o9et'on &se% to9o%&1e tet&e on t&ne% m12'ne 9t. Hn%$es

    e o:ten ?n&$e% 'n o%e to 9o'%e '99'ns&:1e. T2e to 2ee$ 'nsets s2on on t2e too$:om 9tten 'nto t2e s&:1e o: t2e 9t.

    BROAD NO*E N*HN! TOOL

    t 's not 91t'1$$ 9oss'

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    n% m12'ne. T2's o9et'on o: em'n 'no$est2e &se o: m&$t't&%e too$ 1$$e% REAER.

    HAND REAER; >

    $1

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    rollers 6ith dia$ond !attern on ed#es

    $2

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    REAMER B!

    *HELL REAER* ;

    NNAN

    $'

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    EAN*ON REAER*;

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    t2e %t 1o$$e1te%, 't s :o&n% t2t > t2ee s no

    e$%'n s9tte o n 9t'1$e 'ns'%e t2e m&::$e,

    t2e 9'9e %'metes ee :o&n% to 'n to$en1e Gone,

    1t$t'1 1onete s e$%e% 9o9e$, t2e 9'9e tm&::$e en% s 9esse% :'t 9o9e$, e'n:o1ement

    s not '

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    114/119

    No t2e 9o /" mm.

    B&t 't s :o&n% t2t t2e 9ess :'t e'on 'n :&$t

    s'$en1e s -mm on$.

    A$so t2e 'nne 9'9e $$oe% o&t o: t2e 9ess :'t

    e'on 's 0.5mm > + mm. B&t 't s o

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    115/119

    t s $so ossem

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    116/119

    t2e O&te %'. o: o&te 9'9e s :o&n% to

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    :&t2e &se. t s e1o%e% t2t, o&n% + > 5

    9&n12es ee e9$1e% 'n e12 s2':t. T2e ee $':e

    o: e12 'et'n 9'n 's o&n% "00 > ""5 'et.

    DATA COLLECTON ;

    V'o&s s9e1ts ee $oo?e%. An% t2e %'mens'onsee e1o%e%.

    *to99e Lee

    DATA ANAL** ;

    t s :o&n% t2t 2'$e 'et'n t2e o9eto s

    &s'n 2's 2n% to 2o$% t2e sto99e. D&e to 2'12 t2e

    Fo< moe% $e%'n to 'e&$ n% non>&n':om

    'et'n. T2's $so $e% to

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    118/119

    L*T O O**BLE *OLUTON ;

    o'%'n 9o9e ! :o t2e o9et'on.Re9$1e t2e R'et'n 9&n12 't2 9&n12 o: 2%emte'$.

    o9e 2o$%'n too$ to ens&e t2e Fo< %oes not moe2'$e 'et'n 's %one.

    11%

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    119/119

    *OLUTON LEENTED ;

    *'n1e %es'n'n ne F' s t2e most e::'1'ent

    so$&t'on so ne F' s %es'ne%. *'n1e !e s2':te$ee s $so R'ete% on sme m12'ne 't2 t2e

    2e$9 o: %'::eent ', 2'12 s emo