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You need to move out of your house for a short timeEasy-read notice
This book is for
To:
Your address:
Hard words
This book has some hard words.
The first time we write a hard word:
• the word is in blue
• we write what the hard word means.
You can get help with this book
You can get someone to help you:
• read this book
• know what this book is about
• find more information.
About this book
We sent you a letter about your house.
This book tells you important information about the letter.
You need to move out of your house for a short time.
You can move back to your house after we fix the problem.
The problem at your house
On page 5 there is a list of problems.
We will circle yes to the problem at your house.
The other problems are not about you.
The problem at your house is:
yes no You have made the support workers or other people in your house feel unsafe.
yes no You have made the people in your house feel unhappy.
yes no You need more help than your support workers can give you
yes no You are unsafe at your house.
yes no You broke something in your house on purpose.
yes no You have broken the law at your house.
yes no Your house is not OK for people to live in.
When do you need to move out of your house?
You must move out of your house on:
You might be able to move back to your house on:
Where will you go?
You will go to a different house for a short time.
Your new address is:
We will try to fix the problem at your house.
If we fix the problem you can move back to your house.
How will we fix the problem at your house?
We will talk to:
• you
• your family
• the people you live with.
We will check you have the right supports in your plan.
We will make changes to fix the problem.
Who needs to know about your move?
The manager of your house must tell the Department of Health and Human Services Secretary and Office of the Public Advocate in 1 day.
Secretary means manager.
The Office of the Public Advocate protects the rights of people with disability.
If you need help you can contact the Office of the Public Advocate.
Contact information is on page 11.
How to make a complaint
If you are not happy about the move you can make a complaint.
A complaint might mean you are not happy about:
• a person
• a service
• something else.
You can contact the Disability Services Commissioner.
The commissioner does not take sides.
The commissioner’s contact information is on page 12.
Who sent the letter?
You can contact the person who sent you the letter.
Name
Job
Name of service
Service address
Service phone number
Signature
Date
More information
You can contact:
Office of the Public Advocate
You can phone the Office of the Public Advocate on:
1300 309 337.
You can visit the Office of the Public Advocate website
<www.publicadvocate.vic.gov.au>
You can phone using the National Relay Service on:
03 9603 9529.
You can fax on:
03 9603 9501
Disability Services Commissioner
You can phone the Disability Services Commissioner on:
1800 677 342
You can visit the Disability Services Commissioner website
<http://www.odsc.vic.gov.au>
You can phone using the National Relay Service on:
TTY 1300 726 563
You can fax on 03 9603 8310
To receive this publication in an accessible format email Disability and NDIS Branch <[email protected]>
Authorised and published by the Victorian Government, 1 Treasury Place, Melbourne.
© State of Victoria, Department of Health and Human Services October 2018
© Scope (Aust) Ltd. You may use this document for your own personal, non-commercial purposes only. You must not use the document for any other purpose and must not copy, reproduce, digitise, communicate, adapt or modify the document, or any part of it, (or authorise any other person to do so) without the prior consent of Scope (Aust) Ltd.
Scope’s Communication and Inclusion Resource Centre wrote the Easy English in September, 2018. See Scope’s website <https://www.scopeaust.org.au>
To see the original, contact Department of Health and Human Services.
Available at Residential notices on the DHHS Providers website <https://providers.dhhs.vic.gov.au/residential-notices>
ER7
