Web & Computer Technology News from EZSolution - November 2012

Tom Malesic

Be the first to e-mail Stacey Snovel

(stacey@ezsolution.com) with the

correct answer to

win a $20 gift

card to Isaac’s.

In this issue:

Winner of October’s Quiz:

Dave Stoltzfus of Country

Lane Gazebos won a $20.00 gift

card to Isaac’s.

Last month’s question:

In 1492 who “sailed the ocean

blue”?

Answer: B - Columbus

This month’s question:

How many months have

28 days?

A) 2

B) 1

C) All of them

D) Depends if its leap year.

Cover

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3

4

Open House

Business Continuity

Recently Launched Sites

Learn to Listen

You’re Invited to EZSolution’s Mini Golf Tournament & Open House

We’re turning our office into a Mini Golf course for the EZSolution Mini

Golf Open. We’d love for you to join us for a fun round of mini golf right in

our office. Or just come for the great food!

Date: November 8, 2012

Time: 4:00 - 7:00 PM

Location: EZSolution, 111 Centerville Rd,

Lancaster PA

Meet the TEAM | See the new offices

Since our last open house, we have expanded our office space and moved

our Tech Department to the first floor. Our Team has grown to 27 people,

and they really want to meet you and thank you for being great clients.

Networking

At the open house, you will meet other EZSolution clients and friends. This

is a great networking event with the opportunity to meet some other business

owners. Bring a friend if you like. You might even walk away with a poten-

tial new client.

Win Prizes

Take your best shot and play for a chance to win

great prizes! We will award prizes for the best 3

scores and for a hole in one on our special ninth

hole.

Register to let us know that you can attend.

Call 717-291-4689

Email: stacey@ezsolution.com

Go online: www.ezsolution.com/openhouse

Get your reservation in and we will see you on

November 8!

6 Reasons to Attend

Our Open House

1. Play Mini Golf

2. Isaac’s Sandwiches

3. Win a Prize

4. Great Cheesecake

5. Fabulous Networking

6. Comcast Clubhouse

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2

What The Difference Is Between Disaster Recovery And Business Continuity And Why You Should Care

Face it, downtime is depressing, difficult and

downright dumb. You can’t afford to lose busi-

ness, customers and your reputation because of

failed computer systems. That’s why it’s so im-

portant to pay attention to Disaster Recovery

(DR) and Business Continuity (BC).

Almost every business depends on secure, relia-

ble computer systems. It doesn’t matter if you’re

a retail establishment, an online business or a ser-

vice provider. You rely on technology in order to

perform everyday functions.

The Costs of Downtime

The cost of downtime is significant. In this Inter-

net-connected age, most companies lose money

when systems are down. Customers cannot order

products, so they go elsewhere for services. It’s

also difficult to communicate with people when

your email and web sites are inaccessible. Down-

time hurts your competitiveness. Eventually your

company’s reputation can be damaged.

This is why Business Continuity is so much more

important than simple Disaster Recovery practic-

es. You want to prevent downtime instead of just

recover from it.

So, what’s the difference?

Disaster Recovery is simply one part of Business

Continuity. The word “disaster” indicates a situa-

tion where continuity has been broken. If you are

recovering from

a disaster, your

computer sys-

tems are down.

Your business

information sys-

tems essentially

failed. Typical

disruptions in-

clude planned, unplanned, intentional and uninten-

tional events. A backhoe can snap a telecom line

at a nearby construction site, for example. Mal-

ware or viruses might take down your local net-

work.

Business Continuity describes the way you elimi-

nate disruptions. That’s the big difference between

DR and BC. When hard drives, servers or net-

works fail, BC practices ensure that duplicate sys-

tems are in place. When downtime occurs, BC

systems instantly switch to copies of the same da-

ta you have been using all along. Users don’t even

notice the switch.

Smart Business Continuity Solutions

These days you have several options to help keep

your computers running and your information

available 24/7. Storage solutions that contain

backed-up, redundant hard drives, like Network

OUR WEB DESIGN GUARANTEE

100% Money Back Guarantee!

Customer satisfaction is the cornerstone of our business. If you

are not 100% delighted with how your website ‘looks and

functions’ we will return your money!

cont. on pg. 3

3

3

R

ecen

tly L

au

nc

hed

Web

sit

es

:

COMPANY

Dutch Valley Auto Works

Paradise Schools

General Internal Medicine

Ressler & Mateer

Furnace Road Structures

Allergy & Asthma Center

Jason’s Woods

True Form Designs

ImagIT Solutions

Brandywine Quarry

WEBSITE

www.dutchvalleyauto.com

www.pecschools.org

www.genintmed.com

www.resslermateer.com

www.furnaceroadstructures.com

www.allergydoctors.com

www.jasonswoods.com

www.trueformdesigns.com

www.imagit.com

www.brandywinequarry.com

CITY

Lancaster, PA

Surprise, AZ

Lancaster, PA

Lancaster, PA

Quarryville, PA

Lancaster, PA

Lancaster, PA

Lancaster, PA

Chicago, IL

Parkesburg, PA

Attached Storage (NAS) and Storage Area Net-

works (SAN) devices, help you recover in failure

situations. Your users never see that a drive

failed. Their data and applications are always

available, even if hardware breaks. Similarly,

modern networking technologies protect organi-

zations from networking failures. Both these

hardware solutions help you maintain business

continuity when things break.

Many companies don’t have the latest hardware

and software installed, however. It’s important to

upgrade your systems in order to take advantage

of the new solutions. You need to have a plan for

dealing with natural disasters, hackers, viruses,

legal threats and new rules governing data protec-

tion.

3 Business Continuity Considerations

Here are some key areas to examine:

Consider how important computer systems are to

your bottom line. Do you rely on an internet con-

nection for payment? If you lost your customer

database, would that immediately impact your

business?

Pay attention to your storage habits. Make sure

all critical data is backed up to a central server in

your office AND in another physical location.

Your best option for offsite storage usually is a

“cloud” backup solution such as the Datto Cir-

rus.

Think about installing a local NAS or SAN de-

vice that has several copies of your data on sepa-

rate disks. Many of these devices now also have

built-in cloud backup solutions.

Ultimately, the data and applications you use to

run your business need to be protected. Consider

them vital organs to the health of your business.

cont. from pg. 2

What The Difference Is Between Disaster Recovery And Business Continuity

4

4

Published by EZSolution Corp. 111 Centerville Road, Lancaster PA 17603 (717) 291 - 4689 (717) 291 - 9434 (fax) www.ezsolution.com

We will pay you $25 for anyone

that you refer to us that we get an

appointment with.

When your referral becomes a

client (and spends $1000 or

more) then we will pay you $50

more and we will give your re-

ferral $100 off their purchase.

Referral

OUR TECH SERVICE GUARANTEE

100% Money Back Guarantee

We will do whatever it takes to make you “Raving Fans” of our service.

111 Centerville Road

Lancaster, PA 17603

Web: (717) 291-4689

Tech: (717) 291-0370

Fax: (717) 291-9434

Quote of the Month If you can’t explain it to a 6-year

old, you don’t understand it your-

self.

~Albert Einstein

Take a second to recall a time when some-

one allowed you to be the center of atten-

tion by getting you to talk about yourself. It

may have been a seat mate on a recent

flight or that new neighbor who moved in

next door to you. How did it make you

feel? If you're like most people, it probably

felt good to have a chance to talk about

yourself and share your "story" without

having to push your way into the conversa-

tion. I've heard people talk about another person with whom they had a

"great conversation". Turns out, the other person simply asked a few

well-placed questions that accounted for about 5% of the "conversation"

while the person who answered the questions spoke for nearly 95% of

the time...and concluded that the other person was a great conversation-

alist. Go figure!

So, what can you do to encourage the other person to talk? Obviously,

you don't want to set the stage for an interrogation or an inquisition. But

how about using some open-ended questions to get the other person talk-

ing? You might try something like "Tell me about where you're working

now" or "What kinds of challenges did you have moving from the west

coast?" to get the conversation started and give the other person a lot to

talk about. Then all you have to do is listen...and be remembered by oth-

ers as a great conversationalist. By listening, you might hear something

that affords you the opportunity to connect this new acquaintance with

someone you know. Then you'll be remembered as the person who got

those two together. It's tough to learn about someone else when you're

doing all the talking. Remember, getting others to talk about themselves

is good for business...yours and theirs.

Gary Plaag owns Couragio Consulting and provides presentation

skills training and coaching to professionals. He frequently serves as

an adjunct professor teaching business and professional communica-

tion as well as public speaking in the Department of Communication

at George Mason University. Check out Gary at www.couragio.com

www.facebook.com/ezsolution

by Gary Plaag

Being a great conversationalist - talk less