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Your Council Our Community Survey and Response

Your Council Our Community Survey and Response. Your Council Our Community Survey Results 168 survey responses – 99 from the initial survey – 28 from

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Page 1: Your Council Our Community Survey and Response. Your Council Our Community Survey Results 168 survey responses – 99 from the initial survey – 28 from

Your Council Our Community

Survey and Response

Page 2: Your Council Our Community Survey and Response. Your Council Our Community Survey Results 168 survey responses – 99 from the initial survey – 28 from

Your Council Our Community

Survey Results

• 168 survey responses– 99 from the initial survey– 28 from the Happynings Survey– 41 from web survey

• 17 letters

• 55 from previous consultations• 130 who had not attended.

• Sample size of response below optimal

Formal Survey

Happyn-ings

Web

Page 3: Your Council Our Community Survey and Response. Your Council Our Community Survey Results 168 survey responses – 99 from the initial survey – 28 from

Your Council Our Community

Services Reduction V More Rates

0%10%20%30%40%50%60%70%80%90%

100%

49.4%60.5%

87.9% 85.2%

50.6%39.5%

12.1% 14.8%

Not Support Support

0%10%20%30%40%50%60%70%80%90%

100%

58

41

14

Rate Increase Combined

Service Cut

Page 4: Your Council Our Community Survey and Response. Your Council Our Community Survey Results 168 survey responses – 99 from the initial survey – 28 from

Your Council Our Community

Acceptable Increase

Overall Service Cuts Combined Rates IncreaseNot Indicated$0.00

$1.00

$2.00

$3.00

$4.00

$5.00

$6.00

$7.00

2.52

0.82000000000

0001

4.72

6.05

1.56

Average Response

Page 5: Your Council Our Community Survey and Response. Your Council Our Community Survey Results 168 survey responses – 99 from the initial survey – 28 from

Your Council Our Community

Who is willing to Cut WhatService Cuts Combined Rates Increase

10 Community Subsidies/donations 75.0% 14 Art Gallery 70.7% 14 Art Gallery 27.3%15 Festivals/Cultural Events 63.6% 15 Festivals/Cultural Events 69.0% 23 Airport 22.2%14 Art Gallery 61.8% 10 Community Subsidies/donations 66.7% 1 Coastal Environmental Management 20.0%6 Provide Employment Opportunities 59.3% 11 Youth Services 47.6% 2 Estuary Management 20.0%11 Youth Services 58.9% 5 Environmental Rehabilitation 46.3% 5 Environmental Rehabilitation 18.2%1 Coastal Environmental Management 56.4% 1 Coastal Environmental Management 42.9% 20 Bridges 11.1%5 Environmental Rehabilitation 56.4% 2 Estuary Management 42.9% 10 Community Subsidies/donations 10.0%2 Estuary Management 54.5% 8 Environmental Health Inspection 42.9% 7 Strategic Land Use 10.0%9 Onsite Sewerage Management 51.8% 25 Saleyards 42.9% 19 Local Roads 10.0%8 Environmental Health Inspection 50.0% 9 Onsite Sewerage Management 42.1% 15 Festivals/Cultural Events 9.1%12 Customer Services 48.2% 7 Strategic Land Use 38.1% 6 Provide Employment Opportunities 9.1%13 Visitor Information Services 48.2% 21 Cycleway and Footpaths 38.1% 32 Street Sweeping 9.1%25 Saleyards 48.2% 32 Street Sweeping 35.0% 21 Cycleway and Footpaths 9.1%7 Strategic Land Use 45.5% 16 Library Services 34.9% 11 Youth Services 0.0%27 Boat Ramps 44.6% 13 Visitor Information Services 33.3% 9 Onsite Sewerage Management 0.0%3 Vegetation Management 43.6% 6 Provide Employment Opportunities 31.0% 8 Environmental Health Inspection 0.0%18 Community Buildings/Halls 40.7% 23 Airport 31.0% 12 Customer Services 0.0%32 Street Sweeping 38.2% 27 Boat Ramps 30.2% 13 Visitor Information Services 0.0%23 Airport 37.5% 18 Community Buildings/Halls 28.6% 25 Saleyards 0.0%26 Beach Foreshores 37.5% 31 Swimming Pools 28.6% 27 Boat Ramps 0.0%4 Floodplain Management 34.5% 29 Sporting Grounds 25.6% 3 Vegetation Management 0.0%28 Parks 32.1% 26 Beach Foreshores 23.3% 18 Community Buildings/Halls 0.0%16 Library Services 31.5% 17 Community Safety & Crime Prevention 22.0% 26 Beach Foreshores 0.0%21 Cycleway and Footpaths 30.9% 4 Floodplain Management 21.4% 4 Floodplain Management 0.0%17 Community Safety & Crime Prevention 28.3% 34 Recycling 21.4% 28 Parks 0.0%29 Sporting Grounds 25.0% 28 Parks 20.9% 16 Library Services 0.0%34 Recycling 24.6% 3 Vegetation Management 19.0% 17 Community Safety & Crime Prevention 0.0%31 Swimming Pools 21.4% 24 Cemetery Facilities 16.7% 29 Sporting Grounds 0.0%22 Street Lighting 21.1% 12 Customer Services 14.3% 34 Recycling 0.0%24 Cemetery Facilities 14.0% 22 Street Lighting 11.9% 31 Swimming Pools 0.0%33 Stormwater and Flooding 12.5% 30 Public Toilets 7.1% 22 Street Lighting 0.0%30 Public Toilets 10.9% 33 Stormwater and Flooding 4.8% 24 Cemetery Facilities 0.0%19 Local Roads 0.0% 19 Local Roads 0.0% 33 Stormwater and Flooding 0.0%20 Bridges 0.0% 20 Bridges 0.0% 30 Public Toilets 0.0%

$602,000

$144,000

Page 6: Your Council Our Community Survey and Response. Your Council Our Community Survey Results 168 survey responses – 99 from the initial survey – 28 from

Your Council Our Community

Comparison to Gap

Ideal Current $-

$2,000,000

$4,000,000

$6,000,000

$8,000,000

$10,000,000

$12,000,000

$14,000,000

$9,055,000

$1,829,616

373,873

261,792

234398.4 $460,034

$154,762

$332,749

$108,668

936,730

392,029

224675.733333333

Roads Bridges Kerb & Gutter Flood MitigationStormwater Buildings Other Structures

Cost

per

yea

r

$ 11.6 million

$ 2.7 million

$ 8.9 million

Cuts: $0.60Rates: $1.65

Page 7: Your Council Our Community Survey and Response. Your Council Our Community Survey Results 168 survey responses – 99 from the initial survey – 28 from

Your Council Our Community

Main Options Considered

• Continue to underfund all services– Gradually provide worse and worse services.

• Provide what services we can properly– Allocate funding until resources are all allocated.– Balance of services not undertaken

• Provide reduced services in some areas– Most services seen as important, may have to sacrifice some service level to keep range

of other lower important service to some extent.

• Provide reduced services but also increase rates to allow for services considered required.– Select the level of funding that will provide the services the councillors believe should be

provided.

• Base on available today or available after loans paid out with no new loans

Page 8: Your Council Our Community Survey and Response. Your Council Our Community Survey Results 168 survey responses – 99 from the initial survey – 28 from

Your Council Our Community

Funding – 2009/2010

Grants - Specific; 2722; 5%

Grants - Transport; 8202; 16%

Grants - Community Serv; 1428; 3%

Contributions; 1115; 2%

Charges - Water; 7007; 13%

Charges - Sewer; 6124; 12%Charges - Waste; 4710; 9%

Charges - User; 4848; 9%

Rates - General; 10539; 20%

Grants - Untied; 5245; 10%

Increase of $2 Provides $1.487 million Increase of $5 Provides $3.045 million

Page 9: Your Council Our Community Survey and Response. Your Council Our Community Survey Results 168 survey responses – 99 from the initial survey – 28 from

Your Council Our Community

What funding is required• $15.8 million available to allocate (General Rates & Grants)• 13.6% attributed to administration (leaves $13.3 million)• Start at regulatory requirements

– Councillors: $278,000– Planning: $350,000– Building: $65,000– Regulatory Enforcement: $200,000– Noxious Weed Control: $157,000– Emergency Services Levies/Costs: $265,000

• Cost $1.3 million (Leaves $12 million)

• Commitment to loan repayments: $3,820,000• Leaves Discretionary Funds of $8.2 million

• Following Table shows net cost of various services = $18.572 million• Each $1 per week contribution equates to $740,000 of services.

Page 10: Your Council Our Community Survey and Response. Your Council Our Community Survey Results 168 survey responses – 99 from the initial survey – 28 from

Your Council Our Community

Services that can be provided properly

Final Priority

2010 Survey

2008 Survey

Required Funding

('000)

NoneWith $2.50

With $3.50

With $4.00

With $4.50

With $5.00

With $5.50

With $6.00

PriorityInc or Retain 0.0% 15.7% 22.5% 25.7% 28.9% 32.1% 28.9% 38.5%

Local Roads 1 1 98.69% 2 8,848 a a a a a a a aBridges 2 2 97.96% 2 875 a a a a a a a aStormwater and Flooding 3 4 89.93% 3 555 a a a a a a a aCoastal Environment Management 4 30 52.32% 7 0 a a a a a a a aEstuary Management 5 27 54.36% 7 250 a a a a a a a aFlood Management 6 13 70.95% N/A 300 a a a a a a a aStrategic Land Use Planning 7 23 60.54% 10 600 a a a a a a a aCustomer Services 8 12 70.95% 5 843 a a a a a a a aProvide Employment Opportunities 9 24 60.27% 11 350 a a a a a a a aVegetation Management 10 16 70.00% N/A 157 a a a a a a a aBeach Foreshores (Surf Lifesaving) 11 14 71.52% N/A 0 a a a a a a a aEnvironmental Health Inspection 12 25 57.33% N/A 200 a a a a a a a aLibrary Services 13 11 75.17% 6 960 a a a a a a a aSaleyards 14 22 60.00% 21 0 a a a a a a a aAirport 15 17 67.79% N/A 98 a a a a a a a aCommunity Safety & Crime Prevention 16 8 77.78% 1 128

r a a a a a a aCemetery Facilities 17 5 84.00% N/A 28 r a a a a a a aEnvironmental Rehabilitation 18 28 53.33% 7 0 a a a a a a a a

Page 11: Your Council Our Community Survey and Response. Your Council Our Community Survey Results 168 survey responses – 99 from the initial survey – 28 from

Your Council Our Community

Services that can be provided properly

Final Priority

2010 Survey

2008 Survey

Required Funding

('000)

NoneWith $2.50

With $3.50

With $4.00

With $4.50

With $5.00

With $5.50

With $6.00

PriorityInc or Retain 0.0% 15.7% 22.5% 25.7% 28.9% 32.1% 28.9% 38.5%

Parks 19 10 77.48% 13 990 r r a a a a a aPublic Toilets 20 3 91.39% 4 321 r r a a a a a aSporting Grounds 21 7 78.15% 15 481 r r a a a a a aArt Gallery 22 32 40.54% 20 0 a a a a a a a aOnsite Sewerage Management 23 29 53.42% 7 0 a a a a a a a aStreet Sweeping 24 19 65.31% N/A 389 r r a a a a a aSwimming Pools 25 9 77.48% 14 762 r r r r a a a aYouth Services 26 26 55.56% 12 108 r r r r r a a aStreet Lighting 27 6 83.78% N/A 430 r r r r r r a aCycleways and Footpaths 28 20 66.22% 8 201 r r r r r r a aCommunity Buildings/Halls 29 15 71.23% 16 336 r r r r r r r aBoat Ramps 30 18 66.45% 19 96 r r r r r r r aFestivals/Cultural Events 31 31 46.98% N/A 61 r r r r r r r r

Visitor Information Services 32 21 62.84% 9 142 r r r r r r r r

Community Subsidies/Donations 33 33 37.33% N/A 63 r r r r r r r r

Page 12: Your Council Our Community Survey and Response. Your Council Our Community Survey Results 168 survey responses – 99 from the initial survey – 28 from

Your Council Our Community

Impact on Average RatepayerStill working on whether can apply as flat rate

Anticipated Residential Bill

Rate Peg$5 On

average$2 on

Average

General $700 $721 $981 $825

Water Access (*) $240 $220 $220 $220

Water Usage (*) $290 $342 $342 $342

Sewer $625 $656 $656 $656

DWM $343 $357 $357 $357

Total $2,198 $2,296 $2,556 $2,400

Change Annual $98 $358 $202

Change Weekly $1.88 $6.88 $3.88

% Change 4.46% 16.29% 9.19%

* Based on 20MM service and 200Kl usage.

Pension Rebate Effects

Rate Peg

$5 On average

$2 on Average

Total $2,198 $2,296 $2,556 $2,400

Pension Rebate $186 $189 $192 $192

Net Due $2,012 $2,107 $2,364 $2,208

Change Annual $94 $352 $196

Change Weekly $1,81 $6.76 $3.76

% Change 4.68% 17.47% 9.72%

Page 13: Your Council Our Community Survey and Response. Your Council Our Community Survey Results 168 survey responses – 99 from the initial survey – 28 from

Your Council Our Community

Next Steps• Council has resolved to delay impacts of increase by 12 months,

but still has to progress approval process.– Council has to consider rescission motion: Second vote on the matter.

• Developing Integrated Plan. (Now to May)– Clear actions and projects for 4 years

• Develop ten year listing over next twelve months

– Ten year financial plan with scenario options– Linked to asset management and workforce plans

• Application to be lodged with IPART. (May)• IPART will assess and make recommendation to Minister.• Minister will need to consider recommendation.

Page 14: Your Council Our Community Survey and Response. Your Council Our Community Survey Results 168 survey responses – 99 from the initial survey – 28 from

Your Council Our Community

Road Funding - SealedScenario (Years) Annualised Lifetime Costs  

Average Roughness

External ImpactsOption Reconstruct Reseal Reconstruct Reseal Mtce Total Cost Residents

Cost ImpactAdj Total

1 20 8 7,137,375 1,999,568 109,272 9,246,215 1.50 -154,981 9,091,2342 20 10 7,137,375 1,653,545 131,983 8,922,902 1.56 -140,612 8,782,2903 20 12 7,137,375 1,339,595 158,055 8,635,025 1.62 -123,863 8,511,1624 50 8 2,854,950 2,946,133 1,716,659 7,517,742 2.11 0 7,517,7425 50 10 2,854,950 2,542,755 1,853,801 7,251,506 2.20 22,373 7,273,8796 50 12 2,854,950 2,078,563 2,152,499 7,086,012 2.24 34,276 7,120,2887 50 15 2,854,950 1,614,371 2,314,641 6,783,963 2.50 99,317 6,883,2798 70 8 2,039,250 3,826,433 2,485,703 8,351,386 2.30 50,276 8,401,6629 70 10 2,039,250 3,294,501 2,665,978 7,999,729 2.30 50,366 8,050,09510 70 12 2,039,250 2,822,894 2,855,760 7,717,904 2.46 90,657 7,808,56011 70 15 2,039,250 2,073,090 3,055,341 7,167,681 2.56 115,045 7,282,72612 100 8 1,427,475 4,706,733 3,485,076 9,619,284 2.48 94,791 9,714,07513 100 10 1,427,475 3,858,310 3,715,816 9,001,601 2.57 118,508 9,120,11014 100 12 1,427,475 2,822,894 3,957,529 8,207,898 2.73 158,729 8,366,62715 100 15 1,427,475 2,531,808 4,210,507 8,169,790 2.68 146,770 8,316,561

1 2 3 4 5 6 7 8 9 10 11 12 13 14 156,500,0007,000,0007,500,0008,000,0008,500,0009,000,0009,500,000

10,000,000

Page 15: Your Council Our Community Survey and Response. Your Council Our Community Survey Results 168 survey responses – 99 from the initial survey – 28 from

Your Council Our Community

Condition/Vehicle Per

Day01 – New

02 – Near New

03 – Excellent

04 – Very Good

05 - Good

06 - Fair

07 – Fair to Poor

08 – Poor

09 – Very Poor

10 – Extremely

Poor Total

<10 0.03 1.72 2.56 1.86 4.39 0.17 0.12 0.09 0.54 11.48

11 – 50 0.16 0.10 11.27 16.11 13.92 2.53 2.47 0.95 0.32 3.85 51.68

51 -200 0.54 3.26 44.94 54.65 28.10 15.75 3.04 2.33 0.09 0.60 153.30

201 – 500 0.48 4.18 51.27 56.82 23.38 6.71 0.12 0.09 0.29 143.34

501 – 1,000 0.30 3.48 24.19 20.63 12.06 8.41 2.82 0.28 0.08 72.25

1,001 – 5,000 1.97 10.64 68.94 32.99 7.64 1.12 0.19 0.42 0.03 123.94

5,001 – 10,000 0.76 1.32 1.83 1.94 1.85 0.71 0.25 8.66

10,001 – 15,000 1.42 0.28 0.58 0.21 2.49

15,001 – 20,000 0.57 1.63 0.51 0.41 0.28 0.10 3.50

> 20,000 0.07 0.28 0.35

Total

7.20

26.99 208.53 190.11

89.30

39.72 15.94

12.22 9.62 15.36 570.99

Sealed Roads Target Area

Page 16: Your Council Our Community Survey and Response. Your Council Our Community Survey Results 168 survey responses – 99 from the initial survey – 28 from

Your Council Our Community

Condition/Vehicle Per

Day

01 – New

02 – Near New

03 - Excellent

04 – Very Good

05 - Good

06 - Fair

07 – Fair to Poor

08 - Poor

09 – Very Poor

10 – Extremely

Poor

Total

<10 0.90 3.90 22.10 30.10 24.40 5.90 4.18 9.37 1.34 102.19

11 – 50 0.70 22.94 46.40 61.70 35.69 16.75 3.58 16.93 26.68 231.37

51 -200 16.91 31.06 13.13 31.83 48.82 16.88 2.28 35.42 196.33

201 – 500 14.80 2.50 4.35 2.65 24.30

501 – 1,000 0.00

1,001 – 5,000 0.00

5,001 – 10,000

0.00

10,001 – 15,000

0.00

15,001 – 20,000

0.00

> 20,000 0.00

Total 1.90 17.50 46.25 103.56 109.28 91.92

81.12

24.64 37.58 73.44 554.19

Unsealed Roads Target Area

Page 17: Your Council Our Community Survey and Response. Your Council Our Community Survey Results 168 survey responses – 99 from the initial survey – 28 from

Your Council Our Community

Asset Management TargetsYear 1 Year 2 Year 3 Year 4

Gravel Resheets 1,949,300 2,043,825 2,315,900 2,017,210Reconstruction 400,000 602,120 0 2,445,000Resealing 1,254,180 2,399,000 3,306,000 1,589,000

Total 3,603,480 5,044,945 5,621,900 6,051,210Holding Funds 560,620 319,155 342,200 91,813

Percentage of Required FundsGravel Resheets 88.2% 92.5% 104.8% 91.3%Reconstruction 14.0% 21.1% 0.0% 85.7%Resealing 64.4% 123.2% 169.8% 81.6%

49.3% 69.0% 76.9% 82.8%

Page 18: Your Council Our Community Survey and Response. Your Council Our Community Survey Results 168 survey responses – 99 from the initial survey – 28 from

Your Council Our Community

Samples of Road Assessments

0.1 0.2 0.3 0.4 0.5

0.600000000000001

0.700000000000001 0.8 0.9 10.002.004.006.008.00

10.0012.00

Marine ParadeReseal PointReconstruct point

0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1.0 1.1 1.20

1

2

3

4

5

6

7

8

9

10

0

100

200

300

400

500

600

700

800

Mitchell StReseal PointReconstruct pointTraffic Estimates

Page 19: Your Council Our Community Survey and Response. Your Council Our Community Survey Results 168 survey responses – 99 from the initial survey – 28 from

Your Council Our Community

Target Works

• >15,000 vehicles per day (VPD)– Armidale Rd:

• Smith – Kemp ($96,000 – Heavy Volumes Poor Road)

– Belgrave St: Post bypass

• 5,000 – 10,000– Armidale Rd

• Leith – Old Greenhills Ferry ($545,000 – Heavy Volumes Poor Road)• Thomas Hennessey – Polwood ($194,000 – Heavy Volumes Poor Road)• Forest – Sherwood ($280,000 – Heavy Volumes Poor Road)• Tozer – Thomas Hennessey ($194,000 – Heavy Volumes Poor Road)

Page 20: Your Council Our Community Survey and Response. Your Council Our Community Survey Results 168 survey responses – 99 from the initial survey – 28 from

Your Council Our Community

Target Works

• 5,000 – 10,000– South West Rocks Rd

• Spencers Creek – Frank Cooper (Unfunded in Delivery Plan)• Frank Cooper – Memorial Ave ($214,000 – Just in time Seal)

– Forth St• Gladstone – York ($96,000 – Just in time seal)

– Nance Rd ($56,000 – Just in time seal)– Stuart St

• Belgrave – Smith ($89,000 – Just in time seal)

Page 21: Your Council Our Community Survey and Response. Your Council Our Community Survey Results 168 survey responses – 99 from the initial survey – 28 from

Your Council Our Community

Target Works

• 1,000 – 5,000– Sherwood Rd

• Armidale – Link ($25,000 – Heavy traffic volumes poor road)

– Armidale Rd• Sherwood – Link ($545,000 – Heavy traffic volumes, poor road)• Link – Corangula (Unfunded in Delivery Plan)

– Second Lane ($223,000 - – Heavy traffic volumes, poor road)• Gladstone – York ($96,000 – Just in time seal)

• Plummers Lane– Rainbow Reach – Suez ($380,000)

Page 22: Your Council Our Community Survey and Response. Your Council Our Community Survey Results 168 survey responses – 99 from the initial survey – 28 from

Your Council Our Community

What we heard 2010 Consultations

Council doing what we said would do Council doing things properly the first time Council inefficiency – operational / administrative resources Do we get our fair share ? Transparency Economic Development - employment opportunities / investment Caravan parks Council applying for grants How will projects be prioritised Impacts on pensioners User pays fees Everyone should get charged equally.

Page 23: Your Council Our Community Survey and Response. Your Council Our Community Survey Results 168 survey responses – 99 from the initial survey – 28 from

Your Council Our Community

Questions• If we have to pay more rates can we be given a guarantee that no

more money will be wasted on projects having to be repeated before getting in right. I.e. safety steps on stairs. Prince of Wales footpath, plus numerous road repairs.

• If Council obtains approval for the rate increase of $5 per week per assessment for expenditure on essential infrastructure. What guarantee do ratepayers have that money raised will not be spent on non essential services by a future Council.

• Kerbside removal of unwanted household items, has Kempsey Council considered providing such a service?

• How much rates are collected from South West Rocks and surrounding areas per year?

• How much is spent by council back in the area?

Page 24: Your Council Our Community Survey and Response. Your Council Our Community Survey Results 168 survey responses – 99 from the initial survey – 28 from

Your Council Our Community

Questions• Would council agree that it has mismanaged funds and put

themselves in this situation prompting them to considered drastically slashing services and or hiking rates by an incredible amount?

• How can Council justify themselves in ignoring a resident who has had communications by phone, email and letters for over 14 months?

• Can you tell me what I get for my rates that a non paying rate resident does not get?

• Why is it that Council’s annual total income continues to increase which does not result in any improvement in the debt service ratio as disclosed in the sect.418(3) presentation of the financial reports?

Page 25: Your Council Our Community Survey and Response. Your Council Our Community Survey Results 168 survey responses – 99 from the initial survey – 28 from

Your Council Our Community

Thank you