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Your Skills Provider of Choice Since 1957 · Business Etiquette Workshop Call/Contact Centre Workshop Cleaning & Hygiene Qualification / Skills Programme ... Accredited skills programmes

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Page 1: Your Skills Provider of Choice Since 1957 · Business Etiquette Workshop Call/Contact Centre Workshop Cleaning & Hygiene Qualification / Skills Programme ... Accredited skills programmes

Your Skills Provider of Choice Since 1957

2020

Page 2: Your Skills Provider of Choice Since 1957 · Business Etiquette Workshop Call/Contact Centre Workshop Cleaning & Hygiene Qualification / Skills Programme ... Accredited skills programmes

PUBLIC PROGRAMMES Programmes Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec INTRAPERSONAL SKILLS – MANAGING SELF Assertiveness (Non-accredited) Course Code

4-5AST0120

17-18AST0220

Emotional Intelligence Course Code

6-7EQW0120

19-20EQW0220

Emotional Intelligence & Assertiveness Course Code

13-15EQA 0120

Time Management Course Code

25 TMG 0120

28 TMG 0220

INTERPERSONAL SKILLS – MANAGING RELATIONSHIPS Business Presentation Skills Course Code

1 BPS 0120

5 BPS 0220

Customer Service Excellence Course Code

10-11CUS 0120

9-10CUS 0220

Conflict Management Course Code

8-9CON 0120

Conflict Management & Problem Solving Skills Course Code

14-15CPS 0120

Anger, Conflict & Stress Management course code

20 ACS 0120

Negotiation Skills Course Code

6-7 NEG 0120

Problem Solving Skills Course Code

20-21PSS 0120

FUNCTIONAL SKILLS – MANAGING TASKS Writing for Business Results (Report Writing) Course Code

29 WBR0120

Please take note that all Public offerings can also be customised and/or presented as In-House solutions.

IN-HOUSE / CUSTOMISED PROGRAMMES (Please enquire about accreditation and duration)

Business Etiquette Workshop Call/Contact Centre Workshop Cleaning & Hygiene Qualification / Skills Programme (NQF Level 1) Cleaning & Hygiene Qualification / Skills Programme (NQF Level 2) Cleaning & Hygiene Qualification / Skills Programme (NQF Level 3) Cleaning & Hygiene Short Courses (Credit & Non-credit bearing):

- Fundamentals (Introduction to Cleaning & Hygiene)- Use of Chemicals- Cleaning Toilets and Bathrooms- Identify and clean a variety of floor services- Clean above floor surfaces- Become an effective cleaning Team Leader / Supervisor (5 Days)- Pre Assessment (Skills Audit)- Customised Site Evaluations

Coaching & Mentoring Communication Workshop Competency Based Interviewing Skills Disability Awareness Diversity Workshop Fierce Conversations Workshop Front Office / Reception Workshop HIV/Aids and TB Awareness Minute Taking New Venture Creation Qualification / Skills Programme (NQF 2) Office Professionals Master Class Personal Mastery Stress Management Workshop Team Building Workplace Readiness

1

LIFE & FUNCTIONAL SKILLS

Page 3: Your Skills Provider of Choice Since 1957 · Business Etiquette Workshop Call/Contact Centre Workshop Cleaning & Hygiene Qualification / Skills Programme ... Accredited skills programmes

PUBLIC PROGRAMMES Programmes with more than one Study School are indicated by the small number next to the date. Thus 11-151 is Study School 1, 6-102 is Study School 2 etc.

Programmes Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec CERTIFICATE IN SUPERVISORY DEVELOPMENT (CSD) (NQF Level 3) (Target Population: Team Leaders, New Supervisors and Foremen) 3 Study Schools

Qualification Intake: Intake 1: CSD0120 11-151 6-102 24-283

Accredited skills programmes that are part of the Certificate in Supervisory Development Qualification (CSD) (NQF Level 3) Junior Management fundamentals (Study School 1) Course Code

11-15JMF 0120

Team Fundamentals (Study School 2) Course Code

6-10TFP 0120

Business Fundamentals (Study School 3) Course Code

24-28BFP

0120

CERTIFICATE IN MANAGEMENT DEVELOPMENT (CMD) (NQF Level 4) (Target population: Supervisors, Foremen and First Line Managers) 4 Study Schools

Qualification Intake: Intake 1: CMD0120 * 20-241 8-122 27-313 14-184

Accredited skills programmes that are part of the Certificate in Management Development Qualification (CMD) (NQF Level 4) Managing Me (Management Fundamentals) (Study School 1) Course Code

20-24ISE

0120

13-17ISE

0220

5-9ISE

0320Managing others (Leading Successful Teams) (Study School 2) Course Code

8-12 ATM 0120

Managing Business Results (Supervisory Effectiveness) (Study School 3) Course Code

27-31ASE0120

9-13ASE 0320

Management Control (Financial Controls and Safety) (Study School 4) Course Code

14-18FCS 0120

HIGHER CERTIFICATE IN MANAGEMENT DEVELOPMENT (HMD) (NQF Level 5) (Target population: Managers of Supervisors and Junior Managers) 4 Study Schools

Qualification Intake: Intake 1: HMD0119 ** 18-221 13-172 7-113 2-64

Accredited skills programmes that are part of the Higher Certificate in Management Development Qualification (HMD) (NQF Level 5) Leadership & Influence (Study School 1) Course Code

18-22LDS 0120

Talent & Performance Management (Study School 2) Course Code

13-17TPM 0120

Project Management Strategy & Best Practice (Study School 3) Course Code

7-11 PMB 0120

Finance & Risk Management (Study School 4) Course Code

2-6FRM 0120

PROJECT MANAGEMENT QUALIFICATION (QPM) (NQF Level 4) (Target: Any contributing team members that work on moderately complex projects) 4 Study Schools

Qualification Intake: Intake 1: QPM0120 4-81 29 32 17-213 5-94

Intake 2: QPM0220 *** 14-181 9-132

SALES QUALIFICATION (NQF Level 4)

Qualification Intake: Intake 1: SAQ0120 6-101 31 42 12-163 30 44

ACCREDITED SKILLS PROGRAMMES Finance for Non-Financial Managers (NQF 5) Course Code

25-28FIN

0120

31 FIN

0220

3 16-19FIN0320

Project Management (NQF 5) Course Code

9-11 PMG0120

29 PMG0220

1 23-25PMG 0320

WORKSHOPS (NON ACCREDITED) Adaptive Leadership Course Code

7-8ADL 0120

Practical Supervision (POLC) Course Code

25-27POLC0120

27-29POLC0220

12-14POLC0320

* CMD 0120 Panel Presentations will be on 22-24 Feb 2021 ** HMD 0120 Panel Presentations will be on 10-11 May 2021 *** QPM0220.3 will be on 25-29 Jan 2021 and QPM0220.4 will be on 15 – 19 March 2021

2

MANAGEMENT & LEADERSHIP

Page 4: Your Skills Provider of Choice Since 1957 · Business Etiquette Workshop Call/Contact Centre Workshop Cleaning & Hygiene Qualification / Skills Programme ... Accredited skills programmes

PUBLIC PROGRAMMES Programmes Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec SKILLS PROGRAMME Effective Handling of Disciplinary Hearings Course Code

3-4HDH 0120

HR for Non HR Managers Course Code

29 HRM 0120

1

Programmes with more than one Study School are indicated by the small number next to the date. Thus 2-61 is Study School 1, 18-222is Study School 2 etc.

FET CERTIFICATE: HR MANAGEMENT PRACTICE AND SUPPORT (NQF Level 4) 4 Study Schools

CHR0319 (from 2019) 13-172 9-133 4-84

3 Intakes: Intake 1: CHR0120 2-61 18-222 6-103 7-114

Intake 2: CHR0220 1-51 20-242 7-113 9-134

Intake 3: CHR0320 12-161 7-112

NATIONAL DIPLOMA: HR MANAGEMENT PRACTICE AND SUPPORT (NQF Level 5) 6 Study Schools

DHR0119 (from 2019) 27-316

DHR0219 (from 2019) 20-245 16-206

DHR0319 (from 2019) 13-172 2-63 20-244 8-125 27-316

3 Intakes: Intake 1 : DHR0120 23-271 18-222 6-103 7-114 9-135

Intake 2 : DHR0220 22-261 17-212 5-93 7-114

Intake 3 : DHR0320 16-201

SABPP National Exam Dates for 2020 FET Certificate: HR Management Practice and Support (NQF Level 4) 14 February; 22 May; 21 August; 20 November National Diploma: HR Management Practice and Support (NQF Level 5)

IN-HOUSE / CUSTOMISED PROGRAMMES In-house programmes can be accredited or non-accredited

Business Etiquette Workshop Disciplinary Hearings Employment Equity and/orLabour Relations

Performance Management

PUBLIC PROGRAMMES Programmes with more than one Study School are indicated by the small number next to the date. Thus 30-11 is Study School 1, 30-22is Study School 2 etc.

Programmes Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec SKILLS PROGRAMMES

Assessor – US 115753 Conduct Outcomes-based Assessment Course Code

27-30ASS0120

30 ASS 0220

2 8-11ASS 0420

31 ASS 0520

3 30 ASS 0720

3

Assessor – US 115755 Design Outcomes-based Assessment Course Code

4-7ASS0320

28 ASS 0620

1

Coach the Learner (NQF 3) Course Code

3-7CTL 0120

11-15CTL 0220

27-31CTL0320

12-16CTL 0420

Facilitation Skills – US 117871 Course Code

2-5FAC 0120

25-28FAC 0220

3-6FAC 0320

2-5FAC 0420

Learning Material Design & Development Course Code

25-29LMDD 0120

5-9LMDD0220

Moderator – US 115759 Conduct Moderation of OB-Assessment Course Code

24-27MOD0120

6-9MOD0220

22-25MOD0320

31 MOD 0420

3 23-26MOD0520

Skills Development Facilitator Course Code

23-27SDF 0120

8-12SDF 0220

17-21SDF 0320

16-20SDF 0420

Training Co-ordinator Programme (NQF 3) Course Code

30 TCC 0120

1 22-24TCC 0220

19-21TCC 0320

3

HUMAN RESOURCE MANAGEMENT

TRAINER DEVELOPMENT

Page 5: Your Skills Provider of Choice Since 1957 · Business Etiquette Workshop Call/Contact Centre Workshop Cleaning & Hygiene Qualification / Skills Programme ... Accredited skills programmes

PUBLIC PROGRAMMES Programmes with more than one Study School are indicated by the small number next to the date. Thus 3-71 is Study School 1, 16-202is Study School 2 etc.

Programmes Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Qualification Intakes:

CERTIFICATE IN OCCUPATIONAL DIRECTED ETP PRACTICE (NQF Level 4) (Including Coach the Learner) 3 Study Schools

COD0719 (from 2019) 17-213

COD0819 (from 2019) 17-212 20-243

7 Intakes: Intake 1: COD0120 3-71 16-202 11-143

Intake 2: COD0220 9-131 4-82 29 23

Intake 3: COD0320 11-151 6-102 31 33

Intake 4: COD0420 27-311 14-182 16-193

Intake 5: COD0520 7-111 2-62

Intake 6: COD0620 12-161 7-112

Intake 7: COD0720 23-271

HIGHER CERTIFICATE IN OCCUPATIONAL ETD PRACTICE (NQF Level 5) 4 Study Schools

Qualification Intakes: HCO0119 (from 2019) 13-14P

HCO0219 (from 2019) 17-18P

HCO0319 (from 2019) 6-7P

HCO0419 (from 2019) 20-244 1-2P

HCO0519 (from 2019) 24-284 27-28P

HCO0719 (from 2019) 17-213 20-244 31 1P

HCO0819 (from 2019) 20-242 23-273 18-224 19-20P

6 Intakes: Intake 1: HCO0120 3-71 20-242 22-263 17-214

Intake 2: HCO0220 9-131 25-292 20-243 28 24

Intake 3: HCO0320 11-151 13-172 14-183 16-204

Intake 4: HCO0420 29 31 28 22 7-113

Intake 5: HCO0520 24-281 26-302

Intake 6: HCO0620 2-61

DIPLOMA IN OCCUPATIONAL ETD PRACTICE (NQF Level 5) 4 Study Schools

DOD0419 (from 2019) 20-243 9-134

DOD0519 (from 2019) 27-312 16-203 4-84

5 Intakes: Intake 1: DOD0120 10-131 30 22 25-283 13-164

Intake 2: DOD0220 30 21 18-212 6-93 31 34

Intake 3: DOD0320 8-111 20-232 7-103 26-294

Intake 4: DOD0420 31 31 12-152 30 33

Intake 5: DOD0520 2-51

NATIONAL CERTIFICATE IN OCCUPATIONAL DIRECTED ETD PRACTICE (NQF Level 6) 1 Study School

3 Intakes: Intake 1: NCO0120 24-28

Intake 2: NCO0220 4-8

Intake 3: NCO0320 14-18

Please take note that all Public offerings can also be customised and/or presented as In-House solutions.

IN-HOUSE/CUSTOMISED PROGRAMMES These In-house programmes can be accredited or non-accredited

Managing Learnerships RPL Advisor Skills Development Awareness

4

TRAINER DEVELOPMENT

Page 6: Your Skills Provider of Choice Since 1957 · Business Etiquette Workshop Call/Contact Centre Workshop Cleaning & Hygiene Qualification / Skills Programme ... Accredited skills programmes

5

This digital/online series below provides foundational knowledge on a range of topics, aimed at Supervisory / Team Leader target audiences. Pollen will be beneficial to Middle Managers as a foundational course.

Should you require any of our other programmes contained in this schedule to be digitised/delivered on-line, please contact us at [email protected] to arrange a solution. If you require any programme not contained in this schedule to be digitised/delivered on-line, we can co-create/customise a solution for you.

PERSONAL MASTERY SERIES PERSONAL BRANDING SERIES

Active Listening

Controlling your anger

Conflict Management

Emotional Intelligence

Time Management

Being assertive

Telling a good story

Presentation Skills

Dress for success

LIFE SKILLS SERIES WORKPLACE CONDUCT SERIES

Stress Management

Resilience

Making change easy

Courageous Conversations

Meeting Etiquette

Dealing with Bullying

Sexual Harassment

CAREER MANAGEMENT SERIES RELATIONSHIP BUILDING & NETWORKING SERIES

Coaching

Mentoring

Teamwork

Motivation

Self-Directed Leadership

Dealing with difficult people

How to talk to anyone

Effective E-mails

TRANSVERSAL SKILLS SERIES TECHNICAL SKILLS

Problem Solving

Decision Making

Diversity Management

Computer Basics

COMPLIANCE SERIES AUTOMOTIVE

Risk Management

Labour Relations Act

Basic Conditions of Employment Act

Employment Equity Act

Occupational Health and Safety Act

PoPI Act

Public Finance Management Act

Workplace Ethics

Workplace Professionalism

Practical Selling Skills

DIGITAL/ON-LINE LEARNING SOLUTIONS

Page 7: Your Skills Provider of Choice Since 1957 · Business Etiquette Workshop Call/Contact Centre Workshop Cleaning & Hygiene Qualification / Skills Programme ... Accredited skills programmes

BENEFITS OF LEARNERSHIPS TO EMPLOYERS

Maccauvlei offers a number of qualifications which can run as a part of a learnership programme. Theoretical learning will take place at our training centre and practicals at the applicant's workplace.

Qualifications we offer as Learnerships (Maccauvlei only facilitates these qualifications as part of a learnership offered by your company):

LEARNERSHIP TITLE QUALIFICATION ID

Learnership on Certificate in OD ETDP (NQF Level 4) 50332

Learnership on National (Higher) Certificate in OD ETDP (NQF Level 5) 50334

Learnership on Diploma in OD ETDP (NQF Level 5) 50333

Learnership on National Certificate: Management Qualification (NQF Level 3) 93946

Learnership on Certificate in Management Development (NQF Level 4) 57712

Learnership on National (Higher) Certificate in Management Development (NQF Level 5) 59201

Learnership on Certificate in HR Management and Practices (NQF Level 4) 67463

Learnership on Project Management (NQF Level 4) 50090

Learnership on Diploma in HR Management (NQF Level 5) 61592

Learnership on Cleaning & Hygiene (NQF Level 1) 57937

Learnership on Cleaning & Hygiene (NQF Level 2) 36233

Learnership on Cleaning & Hygiene (NQF Level 3) 20175

Learnership on Sales Qualification (NQF Level 4) 49397

FINANCIAL BENEFITS NON-FINANCIAL BENEFITS Tax Incentives – S12H Allowance

1. Learners with a Disability

R 60 000 – NQF Level 1 – 6 Qualification

R 50 000 – NQF Level 7 – 10 Qualification

2. Other Learners R 40 000 – NQF Level 1- 6 Qualification R 20 000 – NQF Level 7 – 10 Qualification

Note: The learnership must be registered with the relevant SETA to be eligible for the allowance.

SETA Learnership Grants

Grant ranging from R 4 000 – R 40 000

Note: Learnership must address scarce skills in the sector and the grants are subject to availability.

Improved BEE rating

Learnerships involve on the job training therefore the

productivity of the company can still go on

Learnerships are practical which improves workplace

application

Learnerships open doors for further learning and as it

is NQF aligned, therefore nationally recognised

6

LEARNERSHIPS

Page 8: Your Skills Provider of Choice Since 1957 · Business Etiquette Workshop Call/Contact Centre Workshop Cleaning & Hygiene Qualification / Skills Programme ... Accredited skills programmes

ASSESSMENT SOLUTIONS

Our approach to consulting is to deliver enduring results for our clients and build lasting relationships with them. We look at each Business from the chief executive's perspective and treat it as if it were our own. We align our incentives with their objectives such that we prosper only if our client prospers. Maccauvlei's recommendations are always tailored for each client’s specific situation and we partner with all levels of the organisation to make impactful changes that will be retained long after we leave.

Our leadership team has experience working across all industries, but specializes in consulting for the mining industry, government, retail, consumer goods, telecommunications, media, technology and private equity industries. The Maccauvlei team is full of proficient, down-to-earth consultants committed to leaving the organisations they work with better and stronger than before. In fact, clients say our people are a primary reason they would recommend Maccauvlei to others.

One of Maccauvlei’s differentiating factors is our willingness to tailor our existing offerings to ensure that we address our clients' specific needs as best as possible for optimal results. Customised training is co-created with our client to ensure that the organisation’s vision, mission, values and industry specific policies and case studies are incorporated in the content.

Maccauvlei Learning Academy are leaders in the application of assessment technology. Staying on the leading edge, we offer assessments that meet the demands of organisations in today’s and tomorrow’s turbulent economy.

OUR ASSESSMENT OFFERINGS

Executive Packages SST Levels

IV/V

Essentials

Personality Cognitive Ability Levels of Complexity Assessment Centres (Including In-Basket, Group

Exercises and Presentations) Duration 4 to 8 hours

Senior Package SST Levels III/IV

Essentials

Personality Cognitive Ability Levels of Complexity Assessment Centres (Including In-Basket, Group

Exercises and Presentations)Duration 4 to 8 hours

Middle Manager Package SST Levels

II/III

Essentials

Personality Cognitive Ability Levels of Complexity Assessment Centres (Including In-Basket, Group

Exercises and Presentations) Duration 4 to 8 hours

Supervisor Package SST Levels

II

Essentials Personality Cognitive Ability Learning Potential

Duration 4 hours

Specialist / Graduate / Professional Package

SST Levels I to IV

Essentials

Personality Cognitive Ability Levels of Complexity Learning Potential Assessment Centres

Duration 4 to 8 hours

Extras

Psychomotor (Vienna) Interests and Preferences Emotional Intelligence Values and Motives 3600 Evaluation Personal Development Plan Training Nominations

7

CUSTOMISATION

CONSULTING

Page 9: Your Skills Provider of Choice Since 1957 · Business Etiquette Workshop Call/Contact Centre Workshop Cleaning & Hygiene Qualification / Skills Programme ... Accredited skills programmes

8

If you would like more information about the products and services provided by Maccauvlei please contact our Marketing Department: Telephone: 011 439 3900 Fax: 011 439 3930 Email: [email protected] or log onto our website: www.maccauvlei.co.zaWhile all precautions are taken to ensure that the information contained in this schedule is correct at the time of printing, it is subject to change as new training courses may be added or extra courses included, while others may have to be re-scheduled or cancelled. We therefore suggest that you contact the Bookings Department on: 011 439 3909 or 011 439 3911, or email [email protected].

We cannot be held liable if bookings are not confirmed.

Kempton Park

Pretoria

JohannesburgCentral

OR Tambo

Midrand

BedfordviewGermiston

Centurion

Pretoria East

Sandton

Buccleuch

Houghton

Alberton

Meyersdal

R24

R24

N1R21

N3

Vereeniging

N1

R59

Sybrand van Niekerk Freeway

RANDHART

MEYERSDAL

Michelle Ave

Michelle Ave

Hennie Alberts St

1 Philip Engelbrecht Dr

Douglas Harris Cres

Hart Ave

Michelle Ave

Douglas Harris Dr

Douglas Harris Cres

Grey Villea St

Dougla

s Har

ris D

r

ALBERANTE

R59

R59

Blue

Cra

ne D

r

MACCAUVLEILEARNING ACADEMY

011 439 3900

A - From Johannesburg CentralB - From PretoriaC - From or Tambo

TERMS & CONDITIONS OF REGISTRATION Please note: In order to guarantee the delivery of the service, payment must be made prior to the commencement of the programme by bank transfer. Proof detailing the remittance advice and account number must be faxed/emailed through to our offices. Maccauvlei reserves the right to recall or refuse the service or withhold learner results in the event of non-payment.

Non-arrival/Cancellations: If written cancellation is not received at least five (5) working days prior to the start of any service you will be charged the full amount. Substitute delegates are welcome at any time provided full details are sent to the course co-ordinator and that they meet the entry requirements. It must be noted that the value of one day's "Day Conference Package" for the venue will be charged for non-arrival on the day.

Postponements: Postponements will be accepted in writing, if made before the cancellation clause comes into effect. However, it should be noted that Maccauvlei will only accept one postponement per programme.

Registration: For public programmes registration closes at 12h00 on the Friday one working week prior to the week that the programme commences.

Programme changes: All prices and dates are subject to change without notice. Availability of places is on a first come, first served basis and Maccauvlei is not responsible for any cost implications for delegates who arrive without advance booking and are then turned away (preferably book 2 weeks in advance).

FOR MORE INFORMATION

MAP TO MACCAUVLEI LEARNING ACADEMY’S OFFICE

Page 10: Your Skills Provider of Choice Since 1957 · Business Etiquette Workshop Call/Contact Centre Workshop Cleaning & Hygiene Qualification / Skills Programme ... Accredited skills programmes

9

NOTES

Page 11: Your Skills Provider of Choice Since 1957 · Business Etiquette Workshop Call/Contact Centre Workshop Cleaning & Hygiene Qualification / Skills Programme ... Accredited skills programmes

10

NOTES

Page 12: Your Skills Provider of Choice Since 1957 · Business Etiquette Workshop Call/Contact Centre Workshop Cleaning & Hygiene Qualification / Skills Programme ... Accredited skills programmes

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