Yves Le Gélard Head of Services EMEA - sapland.ru · Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius,

Yves Le Gélard Head of Services EMEA

Yves Le Gélard Head of Services EMEA

Welcome

Introduction SAP and the Russian Market Secure Project Success Experience from the field IT Leadership Your Questions

Customer Enablement Programme Moscow. 3-4 October, 2012

©  2012 SAP AG. All rights reserved. 4

Let me briefly introduce myself

Paris

1982 1993

2005

2006

London

Born in London Dec 11, 1959

London

Tokyo

New York

2011

Paris

2008

2009

Bangalore




Introducing SAP CIS Solid Foundation, High Growth Potential

600+ employees

1100+ customers

120+ service partners

100+ channel partners

5th SAP market worldwide ‘10

18% revenue CAGR ‘05-’10

63 96

146 119

71

131 150

0

50

100

150

200

2005 2006 2007 2008 2009 2010 2011B

SAP CIS SW revenue, €M

126 175

252 251 191

294 339

0

100

200

300

400

2005 2006 2007 2008 2009 2010 2011B

SAP CIS Total revenue, €M

54% market share in Russia

©  2012 SAP AG. All rights reserved. 7 ©  2010 SAP AG. CONFIDENTIAL - FOR INTERNAL USE ONLY/ Page 7

SAP CIS 2011:

€0.3 B revenue

700 people

Mostly ERP, mostly process industries, mostly large deals

SAP CIS 2015:

€1 B revenue

1500+ people

Innovation, New industries, New geographies, Volume

CIS RUNS BETTER – WITH SAP

Growth




Potential Project Pitfalls for software implementations

Investment Cycle

Lack of Business & IT alignment

Longer, riskier and more expensive projects increase Time to Value

Current practices implemented not Best Practices

Software transformation rather than business transformation

Software vendor involvement decreases after the investment

decision

Low business satisfaction and unrealized value

Custom code and sub-optimal configuration incur long term operational and support costs

Technical Landscapes which fail to adopt best practices increase

TCO

Customers want secured business outcomes for reduced costs


�  Assess the business opportunities �  Align Business and IT �  Build the case and the plan for business change �  Define success KPI’S

1. Identify the Business Value

�  Value Based Project and Program Management: Value Management Office

�  Holistic Project and Program Delivery –  Organization and Governance –  Business Processes –  People and Skills –  Technology

2. Implement a value driven transformation

�  Deliver results against initial case �  Implement a performance

continuous Improvement culture

3. Realize the Business Benefits

VALUE LIFECYCLE

“Secure Success” – a Value based approach


“Secure Success” Governance Structure

Successful Customer Projects set up a governance structure with Partners and SAP that allows SAP, as a neutral challenger, to secure the success of their projects. It also ensures SAP’s active involvement throughout the Value Lifecycle.

Customer (Business/IT/Procurement)

Partner


SAP, Partners & Customers, hand in hand, can achieve such results from “Secure Success”

Accelerated projects with Program Management advice and Engineered Services, TCI and T2V with lower risk

Best Practice based implementation supported by SAP Solution Architects

Business Transformation supported by optimized Software deployment

Customer satisfaction and value realization

Business & IT aligned with Business Architect engagement

Experts ensure the design is optimised. SAP Custom Development can build

supported developments.

Technical Architect advice and Technology services help to

reduce the cost of project and operational landscapes TCO

Customers can achieve secured business outcomes for reduced costs with Secure Success. Partners are supported with pro-active reviews and design input throughout.

Investment Cycle

SAP is involved throughout the project lifecycle


SAP Services | Our Commitment to You

� We will help ensure you meet your business goals and achieve the fastest time to value with your SAP Solutions and reduce the services-to software ratio

� We will provide the best of the best resources to help adopt our solutions and optimize your landscape.

� We will create and deliver innovation to provide you maximum flexibility and competitive advantage.

� We will empower your company by delivering SAP knowledge and best practices

� We will deliver sustainable usability and performance throughout your solution

Maximize Your SAP Software



§  Richard Smith

§  MENA

§  Five do’s / don’ts when running SAP implementations

Execu&ve commitment from your Senior Management

Your best business and IT people on the project -‐ the people you can least afford to give up

Ownership and Empowerment – Every project team member is responsible for success

Willingness to adopt SAP Best Prac@ce – Adopt not Adapt

Strong Organiza@onal Change Management Partnership – All par@es are treated as Partners in the success of the project working for a common goal. No ‘us’ and ‘them’.



Ownership This is your project. Your solution. Take ownership.

Investment Dedicate your best people. Engage Senior Management.

Partnership SAP is your Partner, not a ‘supplier’. Leverage SAP’s skills.

Leadership


YOUR QUESTIONS.

Thank You.


© 2012 SAP AG. All rights reserved.

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Yves Le Gélard Head of Services EMEA - sapland.ru · Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius,