Zabeel General Corporate Brochure -2012

7/28/2019 Zabeel General Corporate Brochure -2012

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ZABEEL INTERNATIONAL

WorldClassTrainingMoulding High Quality Professionals

Course Calendar 2012

ZZZAAABBBEEEEEELLL IIINNNTTTEEERRRNNNAAATTTIIIOOONNNAAALLLBank Street, Bur Dubai. *** Near Al Mullah plaza, Al Qusais. *** Al Ghurair City , Deira

***Al Ghaith Holding Tower, Abu Dhabi, ***Dubai Bank Building, RAK

Tel: +971 4 3974905 Fax: +971 4 3974906 Email: [email protected]: www.zabeelinstitute.ae
mailto:[email protected]://www.zabeelinstitute.ae/http://www.zabeelinstitute.ae/http://www.zabeelinstitute.ae/mailto:[email protected]


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TRAINING COURSES 2011

Introduction

About Zabeel

Courses

Public Training Programs ( 1 or 2 days training)

Regular Courses( 2-3 months)

General Information

Registration

Terms & Conditions

Booking Form

Client List

3

4

5

6

8

13

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16

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Welcome to Zabeel International

Zabeel is Dubai's leader in management training &

corporate consultancy. We offer a wide range of

business and management training, both in Dubai

and outside.

Zabeels experienced trainers are highly skilled in

Finance, Human Resources, Banking, PR,

Communications and other subjects. They

professionally deliver the highest quality of course

content.

Offering

At Zabeel, we want our delegates to maximise &

embrace their potential. Our training courses

ensure that this happens.

Zabeel continues to be the most competitive training

provider in Dubai offering the highest level ofcustom er care, f lexibi l i ty , value & expert isein the

market.

2011 Course Brochure - over 60 quality courses available Specialist Courses - unique training opportunities Tailored Programmes In-House Training Corporate Consultancy - expertise provided in any field or industry New Courses - widest range of business and management skills One-to-one Mentoring & Coaching Special high-level 2-3 day courses for top management

Special Focus for 2011 Essential Skills for Competitive Business

Progressive HR Management

Transformational Training, Development &

Motivation

Retailing Strategy

Contracts Management

Value

Most competitive training provider in the market

Welcome & Farewell Pack Great course savings Loyalty offers Savings with Group Discounts 5th person goes free


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ABOUT ZABEEL

Our Mission

Zabeel Internationals mission is to mould high qualityprofessionals in Business, Administration, Management, andEngineering & Finance Etc additionally, to provide learnerswith the opportunity to understand facts and ideas, to thinkanalytically & creatively, to impress conclusions clearly bypromoting intellectual inquiry, which encompasses theircultural, social and professional development

Organization

We have been established for 20 years, working

In Dubai. We work as a team whose aim is to ensure

delegates receive the highest level of training, customer

care and value for money.

Trainers

Courses are delivered by professional and highlyqualified trainers with experience in all aspects of

business. Their expertise gives delegates

superb up-to-the-mark training blended with

practical case studies based on their own

experience.

Training Centres

Zabeel has 2 branches in Dubai which is centrallylocated

and well connected by public transport.

Our Training centres are:

Centrally located,

Air-Conditioned training rooms

Natural daylight

Access to office facilities

Large selection of supermarkets and restaurants

very nearby

Smoke free rooms

Clients

We welcome delegates from all sectors of industry

including, banks, the oil, petrochemical,

pharmaceutical and telecommunication industries,

government departments, ports, transport and

many other areas of business.

Attendees range from Administrators to CEOs, Senior

Managers to Company Directors, from graduates

new to the business world to the Personal Assistants

of Government Ministers.

Hands on Approach

Our clients give 100% positive feedback on the

courses that we run, and we are aware that much

of the business that we receive is by

recommendation and by word of mouth.

Zabeel ensures that each delegate is treated as anindividual. We see that they receive all the help

they need, whether it is with tailoring the training to

suit their personal needs or giving support in buying

a lap-top. Our aim is to ensure that all delegates

leave having acquired new knowledge and skills

and having fulfilled their course ambitions.

Special courses

Special courses in virtually any area of management

can be arranged and run in Dubai.


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We at Zabeel Offer

Management & Leadership

Sales and Marketing

Human Resource Management

Contracts management& Project management PMP

Information TechnologyAccountancy & Finance

ERP, SAP, Tally, peachtree

CMA, CPA, CIA, ACCA, CIMA, CFABusiness Communication & Writing

Administration & Secretarial

Airline Courses

Personal & Professional Development

Logistics & Supply chain Management

Material Management , Retail

Purchase Management, L/CLanguages

English

Arabic

French


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Public Training programs (1 day or 2 days Training)Management & Leadership

1 Strategic thinking and Planning2 Planning & organizing3 Customer Relation Management4 Effective Coaching and Mentoring5 Event Management6 Supervisory Skills7 Advanced Management Skills

Management skills & Other Soft Skills

1 Assertiveness Skills2 Creative problem Solving and Decision Making Skills3 Customer care Skills4 Emotional Intelligence5 Negotiation Skills6 Presentation Skills7 Time & Stress management8 Team Building

Sales and Marketing

1 Principles of Marketing2 Consumer Behavior & Marketing

3 Strategic Product Management

4 Channel Distribution & Retail Marketing5 Advertising & Promotion6 CRM Customer Relationship Management7 Skills and Strategies for Sales Professionals8 Business Planning & Marketing

Human Resource Management

1 HRM & Organizational Development

2 Organizational Behavior3 Acquiring Human Resources

4 Performance Appraisal & Compensation Management

5 Training & Development

6 Employee Relation

7 Labour & Immigration Law in UAE

8 Strategic HRM

Hotel & Hospitality Management

1 Front Office & Operation Management

2 House Keeping & Facilities Management

3 Food Supply & Service Management4 Managing Catering Services

5 Human Resource Development in Hospitality & Tourism

6 Customer Service


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7 Sales & Marketing in Hospitality Industry

8 Strategic Management in Hospitality & Tourism

Secretarial & Administrative

1 Management Skills for Executive Secretaries& Administrators2 Management Skills for Office managers & Administrators3 Certified Administration & office management Professional4 Finance for Executive Secretaries and Office executives5 Document Control for Secretaries6 Advanced Ms Office for Office executives

Business Administration

1 Business Management2 International Business3 Business Administration Skills4 OD in MNCs (Organizational Development in Multinational Companies)

Airline, Travel & Tourism Management

1 Airline Reservation & Ticketing (Galileo, Sabre, Amadeus, Abacus)

2 Passenger and Airport Handling

3 Airport Operations & Management

4 Aviation Management

5 Cabin Crew

6 Travel Management

7 Tourism management

8 Hospitality Management & Customer Service

9 Airline Call Center

Business communication & Business Writing

1 Professional Business Writing Skills ( Level 1 &2)

2 Advanced Business Writing Skills ( Level 2)

3 Writing Skills ( Overview of Grammar)4 Report Writing ( general)

5 Report Writing ( Technical)

6 Business English for Executives & Managers

Finance and Accounts

1 Budgeting & Cost Control

2 Computerized Accountancy( Tally, Peachtree, Quick Books, dac easy, Focua, Wings)

3 ERP on Oracle, SAP ERP

4 Finance for non Finance professionals

5 Financial Analysis and Evaluation

6 Corporate Finance7 Improve efficiency for Accounts and Finance Operations

8 Principles of Accounting- Introduction to Concepts, uses and Methods

9 MIS Reporting ( Financial)


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10 Investment & Portfolio Management

Logistics and Supply Chain , Retail , Purchase Management

1 Material Management & warehouse management

2 Inventory Management, Procurement and Purchase Management

3 Freight Forwarding, Distribution and Transport Management

4 Logistics Operations and Supply Chain Management

5 International Trade and Import/ Export Management

6 Letter of Credit and INCOTERMS

7 Shipping Operations and Management

8 Retailing and Merchandise Management9 ERP on Logistics

10 Lean Six Sigma Logistics

Contracts and Project Management

1 PMP Exam preparation

2 The Knowledge Areas of a Project

3 Monitoring and Controlling projects

4 Project planning & Scheduling by Primavera or MS project

5 Certified Contracts manager

6 The concepts of Contract Management7 Handling & Resolving Contractual Claims

8 How to be a successful Arbitrator

9 The FIDIC Contracts Format

10 Tendering procedures and Bidding Evaluation


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Regular Courses

1 DEPARTMENT OF LANGUAGES

1.1 English

1.1.1 Paper/CBT / iBT TOEFL1.1.2 IELTS ( general/ Academic)1.1.3 GMAT, SAT, GRE1.1.4 Certification Of Business English ( Conversational Business English, Written

Business English)

1.1.5 Business Correspondence (Business writing)1.1.6 Creative writing ( for students)1.1.7 Advanced Conversation ( level 3)1.1.8 British Accent/ Pronunciation1.1.9 Grammar1.1.10 Spelling & writing1.1.11 English Spoken

1.1.11.1Intermediate ( level 2)

1.1.11.2Basic ( level 1)

1.2 Arabic1.2.1.1 Intermediate1.2.1.2 Basic

1.3 French / Russian /German / Hindi / Farsi1.3.1.1 Intermediate1.3.1.2 Basic

2 DEPARTMENT OF ACCOUNTANCY & FINANCE

2.1 Beginners Level2.1.1.1 Manual Accounting2.1.1.2 Manual Based Practical Accounting

2.2 Advanced level2.2.1.1 Practical Accounting2.2.1.2 CFM ( Certified Financial Management)2.2.1.3 CFA ( Certified Financial Analyst)2.2.1.4 Budgetary Control2.2.1.5 Financial Analysis2.2.1.6 LC / Import & Export Management2.2.1.7 MIS2.2.1.8 Financial Management 1


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2.2.1.9 International Financial Management2.2.1.10Techniques of Auditing

2.3 Finance Qualification Courses2.3.1.1 CMA2.3.1.2 CIMA2.3.1.3 ACCA2.3.1.4 CPA2.3.1.5 CIA2.3.1.6 CIPS

2.4 Computerized Accounting2.4.1.1.1 Tally2.4.1.1.2 Peachtree2.4.1.1.3 Quick Books2.4.1.1.4 Focus2.4.1.1.5 Daceasy

2.5 Enterprise Resource Planning (ERP)2.5.1.1.1 On Oracle Financials2.5.1.1.2 SAP

2.6 Banking & Financial management

2.7 Finance for Non finance professionals2.8 Investment & Portfolio Management2.9 Retail Management2.10 Purchase Management2.11 Material Management2.12 Logistics & Supply Chain Management

2.12.1.1Inventory Management2.12.1.2Ware house Management2.12.1.3Letter of Credit2.12.1.4Import Export Management2.12.1.5Logistics & Supply Chain Management2.12.1.6ERP on Logistics

2.12.1.7Lean Six Sigma Logistics

3 DEPARTMENT OF MANAGEMENT STUDIES

3.1 Airline, Travel & Tourism Management3.1.1.1 Airline Reservation and Ticketing(Galileo)3.1.1.2 Passenger & Airport Handling3.1.1.3 Tourism Management3.1.1.4 Abacus, Amadeus & Sabre3.1.1.5 Air line Call Centre

3.1.1.6 Cabin crew3.1.1.7 IATA/ UFTAA foundation Course3.1.1.8 Virgin Atlantic Fares

3.2 Hotel Management


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3.3 Sales/ Marketing Management3.4 HRM (Human Resources Management3.5 CRM( Customer Relations Management)3.6 Business Management3.7 ABE (Association of Business Executives) Qualifications3.8 Professional Executive Secretary/ Administrator

3.8.1.1 Executive Secretary / Administrator training3.8.1.2 E-Office for Executives3.8.1.3 Financial Accounting for Executives3.8.1.4 Shorthand3.8.1.5 Document Control

3.9 Management Skills Training3.9.1.1 Strategic thinking and Planning3.9.1.2 Planning & organizing3.9.1.3 Effective Coaching and Mentoring3.9.1.4 Event Management3.9.1.5 Supervisory Skills3.9.1.6 Advanced Management Skills3.9.1.7 Assertiveness Skills3.9.1.8 Creative problem Solving and Decision Making Skills3.9.1.9 Customer care Skills3.9.1.10Emotional Intelligence3.9.1.11Negotiation Skills3.9.1.12Presentation Skills3.9.1.13Time & Stress management3.9.1.14Team Building3.9.1.15Telemarketing / Call Centre Training

4 DEPARTMENT OF I.T.

4.1 MS OFFICE4.1.1.1 MS Office4.1.1.2 EOffice4.1.1.3 Advanced Excel ( level 1, 2, macros)4.1.1.4 MS Access ( Level 1, level2)4.1.1.5 ICDL4.1.1.6 Cambridge4.1.1.7 Visio

4.2 NETWORKING4.2.1.1 MCSE4.2.1.2 MCITP4.2.1.3 MCTS Server 20084.2.1.4 RHCE4.2.1.5 CCNA

4.2.1.6 CCNP4.2.1.7 Comtia A+4.2.1.8 Comtia Security +4.2.1.9 Hardware & Networking


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4.2.1.10SQL4.2.1.11Oracle 10g

4.3 PROGRAMMING4.3.1.1 ASP.Net.4.3.1.2 VB.Net4.3.1.3 C &C++4.3.1.4 Visual Basic4.3.1.5 Java

4.4 DESIGNING4.4.1.1 Graphic Designing ( Photoshop, Illustrator, Corel Draw,

Quark Express etc)

4.4.1.2 Web Designing4.4.1.3 Web Master Program4.4.1.4 AutoCAD4.4.1.5 3DS Max4.4.1.6 Interior / Exterior Designing4.4.1.7 Printing & Publishing ( Pre Press)4.4.1.8 Video Editing

5 Dept. of Engineering Management

5.1 Project Management Professional ( PMP)

5.2 Project Planning & Scheduling5.2.1.1 MS Project5.2.1.2 Primavera 3

5.3 Project Management Accounting5.4 Project management of Costs, Value and Resources.5.5 Quality Management ( TQM)

5.6 CADD Design5.6.1.1 AutoCAD

5.6.1.2 Micro station5.6.1.3 STADD.PRO5.6.1.4 Autodesk Revit Series Building

5.7 Contracts Management5.7.1.1 Arbitration5.7.1.2 Contract Development5.7.1.3 FIDIC Contracts Formats5.7.1.4 Handling and Resolving Contractual claims5.7.1.5 Tendering Procedures and Bidding Evaluation

5.8 HSE Mgmt5.8.1.1 Environment5.8.1.2 Health and Safety5.8.1.3 General Site Hazards


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5.8.1.4 Risk management5.8.1.5 HSE Rules , OSHA, ISO 14001,OHSAS 18001

5.9 Professional Document Control System5.10 Oil & Gas Management

5.10.1.1Piping Engineering & Design5.10.1.2Piping Stress Analysis5.10.1.3Structural Engineeing for Oil & gas5.10.1.4PDMS5.10.1.5PDS

5.10.1.6LabVIEW5.10.1.7CAESAR5.10.1.8ANSYS


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GENERAL INFORMATION

How Do I Book a Course?

You can book any of our courses in a number of

ways:

By Telephone - +971 4 3974905

By the Web -www.zabeelinstitute.ae

By Fax - +971 4 3974906

Or through a representative.

What's Included in the Course Fee? Course Registration

Reference material & handouts

Welcome Pack

Lunch and light refreshments for each course

day

Course certificate

Course Programmes

Upon registration, delegates will receive their

welcome pack, relevant course material and a

programme for week 1 of their chosen course. Due

to the flexibility we are able to offer our clients, this

may be changed to accommodate any

modification of course modules during the following

training week(s).

Language

It is advisable that delegates should have a good

understanding of the English language in order to

participate within the training sessions.

Course Attendance Certificates

Certificates are issued to delegates who have

actively participated & attended their training and

shown commitment to increasing their own personal

development and progression.

REGISTRATION

Registration & Booking Procedure

Once you have selected a course and have been

offered a provisional booking, you will be asked to

complete the registration form. Early registration is

recommended to avoid disappointment when

courses are oversubscribed.

On receipt of the registration form we will then send

you an acceptance letter together with an invoice.

Your booking is not confirmed until full payment has

been received.

When the invoice has been paid your registration is

confirmed.
http://www.zabeelinstitute.ae/http://www.zabeelinstitute.ae/http://www.zabeelinstitute.ae/http://www.zabeelinstitute.ae/


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TERMS AND CONDITIONS

Fees Include:

Course Registration

Reference material & handouts

Welcome Pack

Lunch and light refreshments for each course

day

Course certificate

Course Photo

Substitutions

Substitutions can be made only two weeks before the program

starts.

Payment

Course places are not confirmed until a completed

egistration form and full payment have been

eceived.

Course fees must be paid in full at least 2 weeks

before the start of each course.

Offers & Promotions

Any person registering for a course must advise Zabeel

of any promotional offer they are applying for at the

time of registration.

Discounts can not be added after documentation

has been issued.

Terms & conditions apply. Zabeel International reserves the

right to

remove the offer without notice.

Group Discounts

A "Group" is classed as any one Client who is

sending more than four delegates on one course.

This only applies to a group from the same

organization attending the same course, on the

same dates. These group discounts are only

applicable to courses outlined in this brochure.

The group discount applies only to registrations that

are made at the same time. For example, if a

company wants to receive one free place, fournames of delegates need to be given together at

the time of registration.

This discount can not be used in conjunction with

any other promotional offer.


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TERMS AND CONDITIONS Cont'd

Payment by Cheque

Current dated Cheques should be made payable to "ZABEEL

INTERNATIONAL" and crossed "a/c payee only" with the title

of the programme(s) clearly indicated on the back.

Please allow 5 days for clearance.

Payment by Bank Transfer

Important Note: Please ensure that the invoice

number and delegate's name are given when

making the payment transfer

Payments should be made to "Zabeel International Institute of

Management &Technology

A/c No: 1000913945

Bank : Commercial Bank of Dubai

Branch : Bur Dubai, Dubai

SWIFT: CBDUAEAD

Paymen t Reference:Company name and Invoice

number.

Alterations to the Programme

Zabeel International reserves the right to

improve or make amendments to courses or to the

published programme or to cancel any course at

any time and to offer an alternative date, a full

refund or a credit, without liability for any

consequential loss or damage.

Cancellations

Cancellations must be confirmed in writing.

Cancellations may be made at any time and a

refund will be given in accordance with our

cancellation conditions. It is accepted that fees

paid may be carried forward to another course.

Cancellations are subject to the following:

For cancellations more than 4 weeks before the start

of a course, 100% of paid fees may be carried

forward to another course or full refund given.

Less than 4 weeks and more than 15 days, 70%of the

fees can be carried forward to another course or

alternatively a refund of 70% of the course cost can

be given.

Less than 15 days, 50% of the fees will be carried

forward to another course.

For cancellations received within two weeks of the

course start date or if a delegate fails to attend the

course, 100% cancellation charge will be made*.

*Wherever possible, every effort will be made to carry forwardyour payment and accommodate you on an alternative date.

However, in certain cases some additional costs or charges may

be incurred.


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BOOKING FORM

Please complete in BLOCK CAPITAL LETTERS to reserve your place on the course.

Delegate Information

Title:

Job Title:

Organisation:

Address 1:

Address 2:

Town:

City:

Country:

Telephone:

Email:

Course Details

Course Title:

Course Ref:

Start Date:

Fee:

Mr/Mrs/Ms Surname Forename

Fax:

End Date:

Where did you hear of Zabeel International?

Have you been on a Zabeel International course

before:

Are you proficient in English?

What do you wish to gain from the course:

YES / NO

YES / NO

What areas you would like to see covered on this course if possible?


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BOOKING FORM Cont'd.

Payment Details (please tick which type of payment you will be making)

Course fees must be paid in full at least 2 weeks before the start of each course.

Places are not firm until payment has been received.

Payment may be made by cheque, credit card or by bank transfer.

I enclose a cheque or postal order for

Cheques and postal orders should be crossed 'Account Payee' and made out to Zabeel International.

Please debit my Access/VISA/Mastercard/Delta/Switch/American Express(please circle) ( to be done at the institute)

Payment by bank transfer

Payments should be made to "Zabeel International Institute of Management &Technologyat:

A/c No: ( Available upon request)

Bank : Commercial Bank of Dubai

Branch : BurDubaiSWIFT: (Available upon request)

Payment Reference: Company name and Invoice number.

I have read and accept the terms and conditions as set out in ZABEEL INTERNATIONALSprogramme:

Signed: Date:


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Zabeels clients are diversified across many Sectors and Industries. Some ofour corporate clients are

ANTAL INTERNATIONAL NETWORK

AL ROSTAMANI GROUP of COMPANIES

BMA INTERNATIONAL

CHALMERS ENGINEERING Co (L.L.C.)

DECO EMIRATES CO LLC

DEWA

DOOSAN INDUSTRIES

DUBAI AIRPORTS

DULSCO LLC

EDARA LLC

EMAAR INDUSTRIES

FOOD SPECIALITIES LTDINTERNATIONAL CRICKET COUNCIL

KEMPENSKYLAND MARK GROUP

LE MERIDIEN MINA SEYAHI

NBD SANA CAPITAL

PUBLICIS GRAPHICS DUBAI

WELCARE HOSPITAL

QUEST INTERNATIONAL

and many more.


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W NETWORKS FZCO, UAE Dulsco LLC NABORS DRILLING

Y Group EASTGATE CAPITAL GROUP National Drilling Corporation

REKKO Edara NBD

Ain Dairy

ELLISDON PROJECT & CONSTRUCTION

MANAGEMENT Park Hyatt Hotel

AIN DAIRY FARM Emaar Industries PEPSICO

Bastis Mukta Essa Engineering PFEIZER GULF FZ-LLC

BOGARI FLEXIMAK PICO International LLC

DEVLEY Flora Land Hotel Pinnacle Computer System

Habtoor Engineering Food Specialities Ltd PRECISION FASTENER LLC

HABTOOR ENGINEERING LLC GEA Middle East FZE Publicis Graphics Dubai

Itqan Factory

GLOBAL INTERNATIONAL TECHNOLOGY

(GIT) Quality Growth Resources

Jawhara Hotel Global medical Solution Quest International Property FZERostamani Group Go Dolphin RAK Municipality

Rostamani Group of Companies Grand Stores Trading RAK PRECAST

Salam Aircraft (Saudi) & Learning &

velopment Center (Saudi) Great Cirlcle Line Co LLC Ramada Hotel

Salam Aircraft-Saudi Arabia Greenshield Insurance REDINGTON GULF FZE

SHIRAWI Gulf Spring Contrracting Regent Palace

Tamimi Investment LLC Halliburton RICHMONT DUBAI FZE

stom Power Services LLC Hansaflex Hydraulics, Middle East SALAMA TRADING

MERICANA COMPUTER SYSTEMS LLC Harlequin Marquees Sanofi Aventis Group

tal International Network Hawk Media Publishing SATGROUP

L Emirates MNC HOERBIGER SERVICES SD (Middle East) LLC

AB BUSINESS MACHINE LTD. Holiday Inn Dubai Al Barsha SEL Middle East B. SC

abian Electricals-Abu Dabhi IMDAAD Seville Products LTD

Telco Dubai International Cricket Council SHALIMA HEALTHCARE LIMITED

kemart LLC I-Safe Organization (FILCOM) Shapoorji-Palanji

NK MELLI IRAN ISMAILI CENTRE DUBAI Sharjah Airport Free Zone

spoke Limited KEMPINSKI HOTEL SHATTAF JEWELLERS

Tunisia Limited Kernev Construction Importing LLC Sheikh Khalifa medical City

N MOUSA & DALY L & D consultancy (Emmanuel Ichima) Siemens

MA International L & T Electronics SILVERTECHEHRINGER INGELHEIM Land Mark Group Skelmore Trident

nd Communications Larsen & Toubro Limited Smith & Nephew

NPACK MIDDLE EAST Le Meridien Standard Chartered

almers Engineering Link Middle East STANDARD CHARTERED BANK

y Services Consulting-RTA LUCY Switchgewar SUHAILI COMMUNITY

ML International Dubai LWD Engineering Sultan Group

mpass Integrated Security Solution M.I Production Tak Consultant

RAL BOUTIQUE HOTEL/ HNH Training

nter Maritime Industrial Services Co. Ltd. Tata Consultancy Service Lmtd.

C MID EASTSHIP MANAGEMENT LTD. TETRAPAK

AL Group Company Limited MIS Trinity Engineering Services

PA United Group MJB INTERNATIONAL UIPS

WA MJB INTERNATIONAL UNITED INTERNATIONAL PHILIPPINE SCH

I d t i M bi C t ti UNITRA INTERNATIONAL

Documents

Zabeel General Corporate Brochure -2012