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Policies & Procedures Manual November 6, 2011
For Internal Use Only
CODE OF BUSINESS CONDUCT & ETHICS CHAPTER 28
CODE OF BUSINESS CONDUCT AND ETHICSCODE OF BUSINESS CONDUCT AND ETHICSCODE OF BUSINESS CONDUCT AND ETHICSCODE OF BUSINESS CONDUCT AND ETHICS
Your Guide to Canaccord’s Standards of Business Ethics
Policies & Procedures Manual November 6, 2011
For Internal Use Only
CODE OF BUSINESS CONDUCT & ETHICS CHAPTER 28
TABLE OF CONTENTSTABLE OF CONTENTSTABLE OF CONTENTSTABLE OF CONTENTS PREFACE ...................................................................................................................................................... 1
INTRODUCTION ......................................................................................................................................................... 2
A. GENERAL BUSINESS CONDUCT AND PRACTICES ......................................................................................... 2
i.) Accuracy, Retention, and Destruction of Business Records and Documents ............................. 3
ii.) Company Assets .................................................................................................................................. 3
iii.) Client Assets ......................................................................................................................................... 4
iv.) Confidential Information .................................................................................................................... 4
v.) Patents, Trademarks, Trade Secrets, and Copyrights ..................................................................... 4
vi.) Use of Electronic Media ...................................................................................................................... 4
vii.) Shareholder, Public, And Media Relations ...................................................................................... 5
viii.) Political Contributions and Activities ............................................................................................... 6
B. EMPLOYMENT PRACTICES ........................................................................................................................ 7
i.) Mutual Respect .................................................................................................................................... 7
ii.) Privacy .................................................................................................................................................. 7
iii.) Equal Employment Opportunity and Diversity ............................................................................. 7
iv.) Hiring and Promotion ......................................................................................................................... 7
v.) Safety and Health ................................................................................................................................ 7
vi.) Substance Abuse .................................................................................................................................. 8
vii.) Harassment and Workplace Violence............................................................................................... 8
C. CONFLICTS OF INTEREST ................................................................................................................................ 9
i.) Family Members .................................................................................................................................. 9
ii.) Ownership in Other Businesses......................................................................................................... 9
iii.) Outside Directorships and Employment ......................................................................................... 9
iv.) Giving, Accepting, And Soliciting Gifts And Entertainment ...................................................... 10
v.) Inside Information and Securities Trading .................................................................................... 10
vi.) Purchase and Sale of Canaccord Shares ......................................................................................... 11
vii.) Corporate Opportunities .................................................................................................................. 11
D. REGULATORY COMPLIANCE ......................................................................................................................... 12
i.) PRO Accounts .................................................................................................................................... 13
E. ENVIRONMENTAL PRACTICES ...................................................................................................................... 13
F. MARKETING AND ANTITRUST PRACTICES .................................................................................................. 13
i.) Advertising, Sales, and Marketing .................................................................................................. 13
ii.) Antitrust .............................................................................................................................................. 14
iii.) Obtaining Competitive Information ............................................................................................... 14
G. RELATIONSHIPS WITH CONTRACTOR/CONSULTANTS, SUPPLIERS, AND VENDORS .............................. 15
i.) Contractor/Consultants, Supplier, And Vendor Selection ........................................................... 15
ii.) Contractor/Consultants, Supplier, And Vendor Confidentiality ................................................ 15
H. RESOURCES FOR OBTAINING GUIDANCE AND REPORTING VIOLATIONS ................................................ 15
I. WAIVERS OF THIS CODE ............................................................................................................................... 17
J. RESPONSIBILITY STATEMENT ...................................................................................................................... 18
APPENDIX I – APPROPRIATE ETHICS CONTACTS ................................................................................... 18
APPENDIX II – RESPONSIBILITY STATEMENT ......................................................................................... 20
Policies & Procedures Manual November 6, 2011 Page 1 of 20
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CODE OF BUSINESS CONDUCT & ETHICS CHAPTER 28
PPPPREFACEREFACEREFACEREFACE
CANACCORD’S 7 KEY BUSINESS VALUESCANACCORD’S 7 KEY BUSINESS VALUESCANACCORD’S 7 KEY BUSINESS VALUESCANACCORD’S 7 KEY BUSINESS VALUES
Canaccord’s business is driven by seven key values. Pursuing them gives purpose to our work,
shapes our strategies and sets the expectations we have for ourselves. Living them creates our
entrepreneurial culture and forms the bond of trust and performance we have established with
our clients. Realizing them drives value for our shareholders and helps move us closer to our
goal of becoming the pre-eminent global investment dealer focused on growth. These are ideas
that count.
1.1.1.1. WE PUT OUR CLIENTS FIRSTWE PUT OUR CLIENTS FIRSTWE PUT OUR CLIENTS FIRSTWE PUT OUR CLIENTS FIRST
We develop deep trust with our clients through detailed consultation, appropriate
investment ideas and value-added services.
2.2.2.2. A GOOD REPUTATION IS OUR MOSTA GOOD REPUTATION IS OUR MOSTA GOOD REPUTATION IS OUR MOSTA GOOD REPUTATION IS OUR MOST----VALUED CURRENCY. VALUED CURRENCY. VALUED CURRENCY. VALUED CURRENCY.
Integrity and respect for client confidentiality are the basis of all our relationships.
3.3.3.3. IDEAS ARE THE ENGINE OF OUR BUSINESS. IDEAS ARE THE ENGINE OF OUR BUSINESS. IDEAS ARE THE ENGINE OF OUR BUSINESS. IDEAS ARE THE ENGINE OF OUR BUSINESS.
Our originality in the generation of quality ideas – for clients and for ourselves – positions
us ahead of the competition globally.
4.4.4.4. WE ARE AN ENTREPRENEURIAL, HARDWE ARE AN ENTREPRENEURIAL, HARDWE ARE AN ENTREPRENEURIAL, HARDWE ARE AN ENTREPRENEURIAL, HARD----WORKING CULTURE.WORKING CULTURE.WORKING CULTURE.WORKING CULTURE.
We believe that highly qualified, motivated professionals working together in an
entrepreneurial environment results in superior client service and shareholder value.
5.5.5.5. WE STRIVE FOR CLIENT INTIMACY.WE STRIVE FOR CLIENT INTIMACY.WE STRIVE FOR CLIENT INTIMACY.WE STRIVE FOR CLIENT INTIMACY.
The more detailed our understanding of our clients’ needs and objectives, the better
positioned we are to meet them.
6.6.6.6. WE ARE DEDICATED TO CREATING EXEMPLARY SHAREHWE ARE DEDICATED TO CREATING EXEMPLARY SHAREHWE ARE DEDICATED TO CREATING EXEMPLARY SHAREHWE ARE DEDICATED TO CREATING EXEMPLARY SHAREHOLDER VALUE.OLDER VALUE.OLDER VALUE.OLDER VALUE.
We are committed to aligning the interests of our people with fellow Canaccord
shareholders through share ownership. We believe that ownership motivates the ideas and
efforts that lead to above-average value creation.
Policies & Procedures Manual November 6, 2011 Page 2 of 20
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CODE OF BUSINESS CONDUCT & ETHICS CHAPTER 28
7.7.7.7. WE ARE COMMITTED TO EXCEWE ARE COMMITTED TO EXCEWE ARE COMMITTED TO EXCEWE ARE COMMITTED TO EXCELLENCE IN OUR FOCUS AREAS.LLENCE IN OUR FOCUS AREAS.LLENCE IN OUR FOCUS AREAS.LLENCE IN OUR FOCUS AREAS.
We are a focused investment firm, offering global expertise in the Mining and Metals,
Energy, Technology, Life Sciences, Consumer Products, Real Estate and Industrial Growth
sectors.
CODE OF BUSINESS CONDUCT AND ETHICSCODE OF BUSINESS CONDUCT AND ETHICSCODE OF BUSINESS CONDUCT AND ETHICSCODE OF BUSINESS CONDUCT AND ETHICS
INTRODUCTINTRODUCTINTRODUCTINTRODUCTIONIONIONION
i.) This Code of Business Conduct and Ethics (the “Code”) embodies the commitment of
Canaccord Financial Inc. and its subsidiaries (“Canaccord”) to conduct our business in
accordance with all applicable laws, rules and regulations and the highest ethical
standards. All Directors, officers and employees are expected to adhere to those principles
and procedures set forth in this Code that apply to them. We also expect the
consultants/contractors we retain generally to abide by this Code.
ii.) Each Director, officer, employee and consultant/contractor should also read and be familiar
with the portions of the detailed policies of the firm set out in the firm’s Policy Manuals
including those posted from time to time on the firm’s intranet (the “Firm Policies”)
applicable to such Director, officer employee or consultant. The Firm Policies are not part
of this Code.
iii.) This Code and Canaccord’s 7 Key Business Values govern, and apply equally to, the
actions of every Director, employee and contractor/consultant regardless of the specific
company or subsidiary for which they work and regardless of the legal jurisdiction or
location of that company or subsidiary.
iv.) Directors, employees, and contractor/consultants are required to read the Code each year
and to acknowledge, in writing, that they have done so. They are to confirm that they have
followed the requirements laid out and met that standards set, and that they have reported
any actual or suspected breach of which they have become aware.
v.) Any breach of the Code is a serious matter and can lead to corrective or disciplinary action
including immediate or eventual dismissal.
A.A.A.A. GENERAL BUSINESS CONDUCT AND PRACTICESGENERAL BUSINESS CONDUCT AND PRACTICESGENERAL BUSINESS CONDUCT AND PRACTICESGENERAL BUSINESS CONDUCT AND PRACTICES
We conduct our business in accordance with the laws of the various jurisdictions in which
it is transacted, and we abide by the Rules and Regulations of the Self-Regulatory
Organizations of which we are a Member.
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CODE OF BUSINESS CONDUCT & ETHICS CHAPTER 28
i.) Accuracy, Retention, and Destruction of Business Records and Documents
All business information including, but not limited to, reporting of hours worked, business
and travel expenses, receipt and delivery of client assets, and financial figures must be
recorded in a timely and accurate manner. Financial information must reflect actual
transactions and conform to generally accepted accounting principles. Both positive and
negative financial results and data must be disclosed to the public, shareholders, and
Regulatory and Self-Regulatory bodies as required by law and regulation.
No undisclosed or unrecorded funds or assets may be established. Canaccord has
established and strictly follows a system of internal controls to provide reasonable
assurances that all financial transactions are executed in accordance with management’s
authorization and are recorded in a proper manner so as to maintain accountability for its
assets.
Specific attention must be paid to and an official, written complaint lodged, without
limitation, when any of the following is suspected and/or incurred:
• fraud or deliberate error in the preparation, evaluation, review or audit of any
financial statements of the Company;
• fraud or deliberate error in the recording or maintaining of financial records of the
Company;
• deficiencies in or non-compliance with the Company’s internal accounting controls;
• misrepresentations or false statements to or by an officer of the Company or an
accountant regarding a matter contained in the financial records, financial reports
or audit reports of the Company; or
• deviation from reporting of the Company’s financial condition as required by
applicable laws and regulations.
Business documents should be retained and disposed of in accordance with all statutory
and regulatory requirements and Canaccord’s policies.
Business documents and records include paper documents such as letters and printed
reports, electronic documents such as e-mail, microfiche, and any other medium that
contains information about our Company and/or its business activities, our employees and
our clients.
ii.) Company Assets
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CODE OF BUSINESS CONDUCT & ETHICS CHAPTER 28
Each employee must act in a manner that preserves the Canaccord’s assets, including its
physical property, supplies, and equipment. Personal use of company assets is permitted
only with the approval of your supervisor. These assets must never be used for personal
gain and/or business purposes unrelated to our organization.
iii.) Client Assets
Employees are obligated to safeguard client assets at all times and must not, under any
circumstances, alone or in concert with others, misuse, misappropriate, or convert them in
any way other than for the benefit of their rightful, legal owner.
iv.) Confidential Information
Confidential information about our business strategies and operations is a valuable
company asset. Confidential information may include, but is not limited to, pricing and cost
data, acquisitions and mergers information, business processes and procedures, financial
data, trade secrets and know-how, computer programs, wage and salary information,
marketing and sales programs, customer/supplier information, and other information and
developments that have not been released to the general public. All company information
must be used solely for the benefit of Canaccord and never for personal gain.
Confidential information must not be shared with anyone outside of the company unless
they have a legitimate business need to know this information in order to do business with
us. This obligation continues even after you are no longer employed by Canaccord. You
must return all written and tangible proprietary information to your supervisor on your last
day of employment with us.
v.) Patents, Trademarks, Trade Secrets, and Copyrights
The intellectual property of Canaccord is a valuable business asset. We have an obligation
to respect all intellectual property, whether it is ours or belongs to another individual or
organization. It is against our policy to infringe upon or violate in any manner the patents,
trademarks, trade secrets, and/or copyrights of any individual or organization, including
our customers, clients, suppliers, subcontractors, vendors, and former or current employees.
Canaccord owns all inventions, discoveries, ideas, electronic files and data and trade secrets
created by Canaccord employees on the job or produced by using Canaccord’s resources.
vi.) Use of Electronic Media
All electronic media and communications systems such as voice mail, e-mail, commercial
software, and the Internet are the property of Canaccord and are to be used primarily for the
organization’s business activities.
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CODE OF BUSINESS CONDUCT & ETHICS CHAPTER 28
Communications on these systems are not private and may create permanent records. Even
when an e-mail is deleted, there may still be a record of that e-mail in the system. These
communications are business records and, as such, Canaccord reserves the right to limit,
read, access, intercept, and disclose the contents of these communications.
Any individual who uses these systems must ensure that there are no electronic and/or
voice mail communications of company proprietary information, confidential information,
copyrighted information, or any other information that could create potential legal liability
or embarrassment for the organization.
You should not use these systems to knowingly, recklessly, or maliciously post, store,
transmit, download, or distribute any threatening, abusive, libelous, defamatory, or obscene
materials of any kind constituting a criminal offense, giving rise to a civil liability, or
otherwise violating any laws.
To prevent the circulation of computer viruses, you should not download any “shareware”
or other software from the Internet onto Canaccord computers. Any e-mail attachments
should only be opened on stand-alone computers equipped with the most current anti-virus
software.
Reference should be made, as well, to Canaccord’s IT Policies which can be found on the
Intranet under Employee Central/Policies/IT Policies.
vii.) Shareholder, Public, And Media Relations
It is our responsibility to provide information about our organization to the general public,
our shareholders, and the media. Further we are obliged to do so when ordered by a court
or a regulatory or self-regulatory body under whose jurisdiction we fall.
It is the firm’s policy that the information in its public communications, including filings
with securities regulatory authorities, be full, fair, accurate, timely and understandable. All
Directors, officers and employees, who are involved in the company’s disclosure process,
including the senior financial officers, are responsible for acting in furtherance of this policy.
In particular, these individuals are required to maintain familiarity with the disclosure
requirements applicable to the firm and are prohibited from knowingly misrepresenting,
omitting or causing others to misrepresent or omit, material facts about the firm to others,
whether within or outside the firm, including the firm’s independent auditors. In addition,
any director, officer or employee who has a supervisory role in the firm’s disclosure process
has an obligation to discharge his or her responsibilities diligently.
To assure that all information is timely, appropriate, and accurate, and to prevent the
inadvertent disclosure of confidential information, any request for information from the
public, a shareholder, or a media representative should be immediately forwarded to the
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CODE OF BUSINESS CONDUCT & ETHICS CHAPTER 28
Vice President, Investor Relations, or the Global Head of Marketing & Communications for
a response.
Unless otherwise ordered by a court of competent jurisdiction, or required by applicable
law, Directors, employees and contractors/consultants may not provide testimony about
Canaccord, general industry polices or business practices in a court of law or before
Regulators or Self Regulators in matters not involving Canaccord as a party without prior
authorization from Canaccord’s Chief Compliance Officer.
Reference should be made, as well, to Canaccord’s Disclosure Controls Policy, which can be
found on the Intranet under CRSS/Compliance/Pages/PoliciesProcedures.
viii.) Political Contributions and Activities
We encourage our employees to participate in community and political activities on their
own time and at their own expense. When you participate in such activities, you must
never give the impression that you are participating on behalf of Canaccord.
Political contributions made by Canaccord are made only in compliance with federal,
provincial/state, and local laws. Employees may not use Company funds or property to
make any contribution or provide any benefit to any candidates in connection with a
federal, provincial/state or local election, unless authorized by the Executive Vice President
& CFO. You must not use any Company funds or resources to personally support any
political candidate, political party, or political activity. Canaccord will not reimburse you
for any personal contribution made for political purposes.
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CODE OF BUSINESS CONDUCT & ETHICS CHAPTER 28
B. EMPLOYMENT PRACTICES
We conduct our employment relationships fairly and respectfully.
i.) Mutual Respect
Teamwork is an important part of our success as an organization. In working together we
will treat each other with respect, dignity, courtesy, and fairness.
ii.) Privacy
Information about our employees, such as Social Insurance/ Security numbers, home
addresses, telephone numbers, and personal medical information, is kept confidential and
used only for business purposes.
With respect to the use of company services, facilities, and equipment, the Company
reserves the right to full access and inspection. This includes, but is not limited to, computer
files, telephone records, e-mail, voice mail, Internet usage, business documents, desks,
lockers, and other company property.
iii.) Equal Employment Opportunity and Diversity
We are committed to the principles of equal opportunity and respect the diversity of our
workforce. We will comply with all laws, regulations, and policies relating to equal
opportunity, affirmative action, and non-discrimination in all of our personnel actions.
These actions include hiring, layoffs, benefits, transfers, terminations, recruiting,
compensation, corrective action, and promotions. Employment opportunities will be
extended to all employees without regard to race, color, religion, national origin, gender,
age, disability, marital status, veteran status, or any other protected status as defined by
federal, provincial and/or state laws.
iv.) Hiring and Promotion
We hire and promote employees on the basis of ability and reward them on the basis of
performance.
v.) Safety and Health
We follow all federal, provincial, state, and local regulations related to workplace health and
safety in order to provide our employees with a safe and healthy work environment.
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Employees must be aware of and fully comply with all departmental related safety and
health regulations, policies, and procedures and be prepared to execute emergency
preparedness plans.
Any unsafe working conditions or practices must immediately be reported to a supervisor
so that timely action may be taken to remedy the situation. All workplace related accidents,
no matter how minor, should be reported at once to the department supervisor.
vi.) Substance Abuse
Our Company is a drug-free and alcohol-free workplace. All employees must be free of the
physical and psychological influences of drugs and alcohol while conducting Company
business and on Company property. Reporting to work under the influence of alcohol or
any illegal drug, having an illegal drug in your system, or using, possessing, or selling
illegal drugs while on Company time or business may result in disciplinary action, up to
and including immediate termination.
If you are using prescription drugs that may have an effect on your work performance or
compromise your ability to work safely, discuss this with your supervisor.
We may, when warranted, use drug and/or alcohol testing to enforce our drug-free and
alcohol-free work environment.
vii.) Harassment and Workplace Violence
Each employee has the right to a work environment free from harassment. We will not
tolerate verbal, nonverbal, or physical conduct by any employee or person associated with
our business activities (including suppliers and customers) that harasses, disrupts, or
interferes with another’s work performance or creates an intimidating, offensive, abusive, or
hostile work environment. This includes any incidents of workplace violence. Workplace
violence includes robbery and other commercial crimes, domestic and stalking cases,
violence directed at the employer, terrorism, and hate crimes committed by past or current
employees and/or family members, customers, suppliers, and other third parties. We
prohibit the possession and/or use of firearms, other weapons, explosive devices, and/or
other dangerous materials on Company premises or while conducting Company business.
If you experience any form of harassment or violence directed at you or observe this type of
behaviour being directed to another employee, you should report the incident to your
supervisor, or choose a contact on the Appropriate Ethics Contacts List found in the
Appendix I below.
Reference should be made, as well, to Canaccord’s Human Resources Policies, which can be
found on the Intranet under Employee Central/Policies.
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C.C.C.C. CONFLICTS OF INTERESTCONFLICTS OF INTERESTCONFLICTS OF INTERESTCONFLICTS OF INTEREST
We avoid situations or circumstances where our own personal interests may appear to or
actually conflict with our ability to act in the best interest of the Company.
i.) Family Members
A conflict of interest may occur if a member of your family has a significant business
interest in a company doing business with or in competition with us. Family members
include a spouse or common law partner, children, stepchildren, grandchildren, parents,
stepparents, brothers, sisters, grandparents, and any other person related to the employee or
living in the employee’s household. If a situation where such a conflict could arise occurs,
you must notify your supervisor in writing for a determination of a potential conflict of
interest with your employment.
Family members and/or relatives working within the firm must not be, or appear to be, in
positions of conflict of interest, whether reporting to one another or working within two
departments where a conflict exists or may be deemed to exist.
ii.) Ownership in Other Businesses
You may not own, either directly or indirectly, a significant financial interest in any business
that does or is seeking to do business with Canaccord, or is in competition with our
Company. Significant financial interest is defined as ownership by an employee and/or
family member of more than 5 percent of any class of the outstanding securities of a
corporation, or 5 percent ownership in a sole proprietorship, general or limited partnership,
or business association of any kind. Any situations of this type must be reported to your
supervisor for his/her review.
iii.) Outside Directorships and Employment
Your work at our Company should be your primary focus. Outside employment, such as a
second job, must be kept entirely separate from your work at Canaccord, and must be
reported to your manager/supervisor. You may not accept employment and/or business
opportunities (including consulting assignments, directorships and partnerships) with a
customer, supplier, or competitor. Any Directorships for publicly traded, private-for-profit,
or venture capital entities must be approved by Canaccord’s Executive Committee prior to
acceptance and appointment.
Should, in the opinion of your manager/supervisor, your outside employment negatively
affects your performance with/at Canaccord, or should it be deemed in conflict with the
statutes, rules and regulations under which the firm operates, you will be required to either
quit your second job or else leave Canaccord.
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iv.) Giving, Accepting, And Soliciting Gifts And Entertainment
It is important to use sound judgment when giving and receiving business courtesies. While
it is a common business practice to present gifts, provide meals, entertainment, and/or
favours to a business associate, and to be the recipient of the same, these activities must be
limited in nature and never appear to, or actually, influence your decisions on behalf of
Canaccord. In addition, when offering a gift or favour, you should be keenly aware of the
recipient’s circumstances in terms of whether or not it could reasonably be perceived as an
attempt to influence his judgement in carrying out his duties to, or violate the internal
policies of, his employer. You may not give a gift or entertain anyone with whom
Canaccord has, or is likely to have, business dealings if it could be interpreted as a bribe or
improper payment, or if it could possibly embarrass Canaccord, the recipient and/or his
firm. Any gift or gesture should never be, or be seen to be, excessive or in poor taste. You
may never give cash or cash equivalents (such as gift certificates) to a customer or supplier.
Accepting gifts, entertainment or favours may give the appearance that your business
decisions have been improperly influenced. As a reference use the following as guidelines
when accepting moderately valued gifts or services:
• Is the donor trying to obligate you or improperly influence your decisions?
• Is the gesture within ‘normal business practice’ in terms of courtesy, goodwill and
normal business relations?
• Is offer and acceptance legal and/or ethical?
• If the public, your firm, or your family became aware of the gift, would this cause
embarrassment, ridicule or loss of reputation to either you or Canaccord?
You may never accept cash or cash equivalents (such as gift certificates) from a customer or
supplier. You must never ask for a gift from any supplier, potential supplier, customer,
potential customer, or any other business associate.
Should you have any doubts, whatsoever, as to whether or not a gift or favour is legal,
ethical and within the bounds of acceptable business standards, you must seek guidance
from your Manager or the Chief Ethics Officer prior to giving or accepting.
v.) Inside Information and Securities Trading
Securities law, SRO By-Laws, Rules and Regulations and Canaccord’s policy prohibit
individuals from trading in its marketable securities or those of any other publicly held
company, and/or of inducing others to trade in them on the basis of material, non-public
information. Further you must not pass on or ‘tip’ inside information about Canaccord or
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any other publicly traded company to anyone other than those who absolutely need to
know that specific information in the ordinary course of business or to others who might
trade on the basis of such information.
This information may include significant new product discoveries, sales and earnings
reporting or projections, major contracts with customers or suppliers, plans for stock splits
or buy-backs, and potential acquisitions or mergers. If you have access to such information,
it must be kept confidential and not discussed with any outsiders, including non-Canaccord
business contacts, family members, and/or friends. Also, you must refrain from buying or
selling, or encouraging others to buy or sell the securities until the information has been
disclosed to the general public.
Generally, it is both illegal and against firm policy for any Director, officer or employee who
is aware of material non-public information relating to the firm, any of the firm’s clients or
any other private or governmental issuer of securities to buy or sell any securities of those
issuers or recommend that another person buy, sell or hold the securities of those issuers.
More detailed rules governing the trading of securities by the firm’s Directors, officers and
employees are set forth in the Firm Policies. Any Director, officer or employee who is
uncertain about the legal rules involving his or her purchase or sale of any firm securities or
any securities in issuers that he or she is familiar with by virtue of his or her work for the
firm should consult with an Appropriate Ethics Contact (see Appendix I – Appropriate
Ethics Contacts below before making any such purchase or sale.
If you are unsure about what constitutes material information or have a question about the
appropriateness of purchasing a security under any circumstances, you should contact the
Company’s General Counsel or the Senior Vice President, Global Compliance, with your
question.
vi.) Purchase and Sale of Canaccord Shares
As Canaccord is a publicly traded company, there are specific rules, regulations and
policies surrounding employee trading in the company’s stock. Directors, employees and
contractors must not only abide by all laws, rules and regulations relating to the purchase
and sale of securities but must also adhere to the CCI Trading Windows Policy which can
be found on the Intranet at CRSS/Employee Central/CCI Trading Windows.
vii.) Corporate Opportunities
Directors, officers and employees owe a duty to the firm to advance the firm’s legitimate
business interests when the opportunity to do so arises. Directors, officers and employees
are prohibited from taking for themselves (or directing to a third party) a business
opportunity that is discovered through the use of corporate property, information or
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position, unless the firm has already been offered the opportunity and turned it down or
unless taken in accordance with Firm Policies. More generally, directors, officers and
employees are prohibited from using corporate property, information or position in a
manner contrary to the firm’s interests.
Sometimes the line between personal and firm benefits is difficult to draw, and sometimes
both personal and firm benefits may be derived from certain activities. The only prudent
course of conduct for our directors, officers and employees is to make sure that any use of
firm property or services that is not solely for the benefit of the firm is approved
beforehand through the Appropriate Ethics Contact.
D.D.D.D. RRRREGULATORY COMPLIANCEEGULATORY COMPLIANCEEGULATORY COMPLIANCEEGULATORY COMPLIANCE
We manage and operate our business activities in full compliance with all laws and
regulations governing the Company’s operations.
Canaccord, as a full-service, international investment dealer, is a highly regulated business
entity. The agencies that regulate our business activities include, but are not limited to: the
various Canadian provincial Securities Commissions; the Securities Exchange Commission;
the Investment Industry Regulatory Organization of Canada; NASD Financial Services
Authority; London Stock Exchange; Canada Revenue Agency; Internal Revenue Service;
Workers’ Compensation Board; Occupational Safety and Health Administration. In order
to fulfill our commitment to compliance, it is critical for employees take an active role in
being knowledgeable of and ensuring strict adherence to all laws and regulations affecting
their jobs.
Employees are bound by the same laws, rules and regulations as the company and be may
be disciplined for non-compliance, where warranted, in the same way as their employer.
Employees must immediately report any observed violations or suspected violations to
their supervisor, a member of management, or a Compliance Officer so that the situation
can be reviewed and resolved in a timely and appropriate manner.
It is important to fully cooperate with and be courteous to all government inspectors,
auditors and SRO Examiners. We will provide them with the information they are entitled
to during an audit/inspection/examination. During a government inspection,
internal/external audit or SRO examination, employees should never destroy or alter any
corporate documents, lie or make misleading statements, delay or obstruct the collection of
information, data or records, and/or attempt to cause another employee to fail to provide
accurate information.
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i.) PRO Accounts
The following accounts are to be designated “PRO” or Non-Client Accounts:
• All accounts for employees of Canaccord Genuity Corp. or any account in which
they have beneficial interest or control;
• All accounts for the spouse or family members that reside in the same household as
an employee of Canaccord Genuity Corp. or any account in which they have
beneficial interest or control;
• All accounts for employees of other Member firms or any account in which they
have beneficial interest or control;
• All accounts for the spouse or family members that reside in the same household as
an employee of another Member firm or any accounts in which they have beneficial
interest or control.
All employees and household members of employees of Canaccord and its Canadian
subsidiaries are required to maintain their brokerage accounts, including accounts in which
they have beneficial interest or control, at Canaccord Wealth Management or Credential
Direct Online Brokerage.
Any exemptions to this policy must receive written approval from a VP, Compliance.
Under any exemption the external Member Firm holding the outside account will be
required to provide Canaccord Compliance with monthly statements. These monthly
statements will be reviewed by Canaccord’s Compliance department.
E.E.E.E. ENVIRONMENTAL PRACTICESENVIRONMENTAL PRACTICESENVIRONMENTAL PRACTICESENVIRONMENTAL PRACTICES
We maintain the safety and cleanliness of our natural resources.
We have a responsibility to conduct our business activities in a manner that protects and
preserves our natural resources. In doing so, we will comply with all environmental laws
and operate our facilities with the necessary permits, approvals, and controls.
F.F.F.F. MMMMARKETING AND ANTITRUST PRACTICESARKETING AND ANTITRUST PRACTICESARKETING AND ANTITRUST PRACTICESARKETING AND ANTITRUST PRACTICES
We conduct our sales and marketing activities in a fair, open, and honest manner.
i.) Advertising, Sales, and Marketing
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Canaccord is bound by regulatory restrictions and guidelines with respect to sales
promotional activities and advertising. All such activities must receive prior, written
approval by a designated member of the Compliance Department. If you are unsure about
the details of these restrictions, or the appropriateness of any advertisement or sales
promotion, you should contact the Senior Vice President, Global Compliance with your
question.
In general in our presentations to and discussions with our customers, our advertising,
promotional literature, and our public announcements, we will present only accurate and
truthful information about our products and services. When asked to compare ourselves to
the competition, we will present that information accurately and fairly for both parties.
Reference should be made, as well, to Canaccord’s Marketing Policy, which can be found
on the Intranet under CRSS/Compliance/Policies and Procedures Manual (Chapter 14).
ii.) Antitrust
In order to preserve competition and open markets, antitrust laws prohibit agreements and
activities that may unreasonably limit competition.
We prohibit any discussions or agreements with competitors concerning:
1. prices, discounts, or terms or conditions of sale;
2. profits, profit margins, or cost data;
3. market shares, sales territories, or markets;
4. allocation of customers or territories;
5. selection, rejection, or termination of customers or suppliers;
6. restricting the territory or markets in which a company may resell products; and,
7. restricting the customers to whom a company may sell.
iii.) Obtaining Competitive Information
Canaccord has a responsibility and a right to obtain information about other business
organizations, including our competitors, through appropriate ethical and legal means, such
as nonproprietary marketing materials, advertisements, public journal and magazine
articles, and other published and spoken information. We will never try to obtain such
information through unethical and illegal means, such as industrial espionage, wire-
tapping, burglary, and/or by misrepresenting our identity. We will not accept or read any
competitors’ documents that are marked “confidential,” “proprietary,” or in any other way
indicate that the information contained in them is not meant for public distribution and
review.
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Any Canaccord employee who has a nondisclosure/confidentially agreement with a former
employer must make that agreement known to the Canaccord employee who made the
employment offer and also to the Sr. Vice President, Human Resources on the first day of
his/her employment to assure compliance with the terms of the agreement. Any employee
who has competitive trade secrets or proprietary information from another organization
must not disclose them or cause Canaccord to make use of them.
G.G.G.G. RELATIONSHIPS WITH CONTRACTOR/CONSULTANTS, SUPPLIERS, AND RELATIONSHIPS WITH CONTRACTOR/CONSULTANTS, SUPPLIERS, AND RELATIONSHIPS WITH CONTRACTOR/CONSULTANTS, SUPPLIERS, AND RELATIONSHIPS WITH CONTRACTOR/CONSULTANTS, SUPPLIERS, AND VENDORSVENDORSVENDORSVENDORS
We select our contractor/consultants, suppliers, and vendors objectively and manage our
relationships with them in a fair and objective manner.
i.) Contractor/Consultants, Supplier, And Vendor Selection
Our selection of subcontractors, suppliers, and vendors will be made on the basis of
objective criteria, including quality, technical excellence, cost/price, schedule/delivery,
services, and maintenance of adequate sources of supply. Our purchasing decisions will
never be compromised by personal relationships or influenced by the acceptance of
inappropriate gifts, favours, or excessive entertainment.
ii.) Contractor/Consultants, Supplier, And Vendor Confidentiality
We will not disclose the terms of our business relationships with our subcontractors,
suppliers, and vendors and/or any related contractual information to a third party, unless
we are authorized in writing by the subcontractor, supplier, or vendor to do so.
H.H.H.H. RESOURCES FOR OBTAINING GUIDRESOURCES FOR OBTAINING GUIDRESOURCES FOR OBTAINING GUIDRESOURCES FOR OBTAINING GUIDANCE AND REPORTING VIOLATIONSANCE AND REPORTING VIOLATIONSANCE AND REPORTING VIOLATIONSANCE AND REPORTING VIOLATIONS
Directors, officers and employees should strive to identify and raise potential issues before
they lead to problems, and should ask about the application of this Code whenever in
doubt. Any employee or contractor/consultant who becomes aware of any existing or
potential violation of this Code should promptly notify one of those Appropriate Ethics
Contacts shown in the Appendix, below. For Directors the Appropriate Ethics Contacts are
the Chief Executive Officer, the Chief Operating Officer and the Chief Financial Officer (the
“Senior Financial Officers”), or the Lead Director (Terry Lyons). The firm will take such
disciplinary or preventive action as it deems appropriate to address any existing or
potential violation of this Code brought to its attention.
Any Director, employee or contractor/consultant who becomes aware of any weakness or
shortfall in this Code or any of Canaccord’s systems including, but not limited to, internal
control, client and employee confidentiality, safeguard of client and company assets or
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intellectual property, which might enable breaches to occur or go undetected, should
immediately report their concerns to any Appropriate Ethics Contact as outlined above and
below.
If you have any doubts about a particular situation, to obtain guidance about a business
ethics or compliance concern or to report a suspected, planned, or actual violation, you
may speak with your supervisor, manager, Branch Manager, Senior Officer or any member
of Canaccord’s Executive Committee, and call the Chief Ethics Officer, or write to him at
Box 10337, 609 Granville Street, Vancouver, BC V7Y 1H2.
It is your duty, no matter that to report it may be difficult or unpopular, to bring a
suspected or actual violation to the attention of the relevant decision-maker(s).
To assist the Company in the response to or investigation of a Complaint, the Complaint
should be factual rather than speculative and contain as much specific information as
possible to allow for proper assessment of the nature, extent and urgency of the matter that
is the subject of the Complaint. It is less likely that the Company will be able to conduct an
investigation based on a Complaint that contains unspecified wrongdoing or broad
allegations without verifiable evidentiary support. Without limiting the foregoing, the
Complaint should, to the extent possible, contain the following information:
• the alleged event, matter or issue that is the subject of the Complaint;
• the names of all persons involved;
• if the Complaint involves a specific event or events, the approximate date and
location of each event; and
• any additional information, documentation or other evidence available to support
the Complaint.
The Company must maintain the confidentiality or anonymity of the person making the
Complaint to the fullest extent reasonably practicable within the legitimate needs of law
and of any ensuing evaluation or investigation. Legal or business requirements may not
allow for complete anonymity. Also, in some cases it may not be possible to proceed with
or properly conduct an investigation unless the complainant identifies himself or herself.
In general it is less likely that an investigation will be initiated in response to an
anonymous Complaint due to the difficulty of interviewing anonymous complainants and
evaluating the credibility of their Complaints. In addition, persons making Complaints
should be cautioned that their identity might become known for reasons outside of the
control of the Company.
If the person wishes to ensure their anonymity, they should submit the Complaint in
writing in a sealed envelope marked only with the address “Chief Ethics Officer”. This
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sealed envelope should be placed inside another envelope marked “Strictly Confidential”
and addressed to the Corporate Secretary, Canaccord Genuity Corp., 2200 – 609 Granville
Street, Vancouver, BC, Canada V7Y 1H2. Communications addressed in this manner will
be opened by the Corporate Secretary, who will discard the outer envelope and then
forward the inner envelope to the Chief Ethics Officer.
The Chief Ethics Officer will maintain the confidentiality and anonymity of persons
making Complaints to the fullest extent reasonably practicable within the legitimate needs
of law and any ensuing evaluation or investigation.
In the alternative, persons who wish to express any concerns directly to the Board of
Directors may do so by sending them in writing to the Lead Director addressed to Mr.
Terry Lyons, 406 – 815 Hornby Street, Vancouver, BC, Canada V6Z 2E6.
Employees are entitled to protection from retaliation for having, in good faith, made a
Complaint, disclosed information relating to a Complaint or otherwise participated in an
investigation relating to a Complaint. The Company will not discharge, demote, suspend,
threaten, harass or in any manner discriminate against an employee in the terms and
conditions of employment based upon any lawful actions of such employee with respect to
good faith reporting of Complaints or participation in a related investigation. An
employee’s right to protection from retaliation does not extend immunity for any
complicity in the matters that are the subject of the Complaint or an ensuing investigation.
These procedures are in no way intended to limit the rights of employees to report alleged
violations relating to accounting or auditing matters to proper governmental and
regulatory authorities.
The identity of other persons subject to or participating in any inquiry or investigation
relating to a Complaint will be maintained in confidence subject to the same limitations.
All reports of violations will be taken seriously, investigated promptly, and resolved
appropriately.
Individuals who are found to have violated our policies, as well as those who may have
failed to detect or report the situation, will receive appropriate disciplinary action, up to
and including termination.
I.I.I.I. WAIVERS OF THIS CODEWAIVERS OF THIS CODEWAIVERS OF THIS CODEWAIVERS OF THIS CODE
Recognizing that no set of guidelines can cover all circumstances Canaccord, from time to
time, may waive certain provisions of this Code. Any director, officer or employee who
believes that a waiver may be called for should discuss the matter with an Appropriate
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Ethics Contact (Terry Lyons). Waivers for executive officers (including Senior Financial
Officers) or directors of the firm may be made only by the Board of Directors or a
committee of the Board.
J.J.J.J. RESPONSIBILITY STATEMENTRESPONSIBILITY STATEMENTRESPONSIBILITY STATEMENTRESPONSIBILITY STATEMENT
Every Canaccord employee, either full-time or temporary, and every Canaccord contractor
is required to obtain and read its Code of Conduct and certify same by signing a
Responsibility Statement. One copy of the Statement will be retained by the signor; a
second, executed copy will be kept in the Human Resources department.
APPENDIXAPPENDIXAPPENDIXAPPENDIX IIII –––– APPROPRIATE ETHICS CONTACTSAPPROPRIATE ETHICS CONTACTSAPPROPRIATE ETHICS CONTACTSAPPROPRIATE ETHICS CONTACTS
• Your Manager
• Your Branch Manager
• Your Manager’s Manager
• Vice President, Compliance in your jurisdiction
• Chief Compliance Officer
Bruce Maranda, Executive Vice President Global Compliance & Chief Compliance
Officer
Box 10337, 609 Granville Street
Vancouver, BC V7Y 1H2
Canada
604 643-7075
• Chief Financial Officer
Brad Kotush, Executive Vice President & Chief Financial Officer
161 Bay Street, Suite 2900
P.O. Box 516
Toronto, ON M5J 2S1
Canada
416 869-7288
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• Chief Executive Officer
Paul Reynolds, President & Chief Executive Officer
161 Bay Street, Suite 2900
P.O. Box 516
Toronto, ON M5J 2S1
Canada
416 869-7206
• Terry Lyons, Lead Director, CCI Board of Directors
815 Hornby Street
Vancouver, BC
V6Z 2E6
604 630-2809
• Peter MacL. Brown, Chairman, CCI Board of Directors
Box 10337, 609 Granville Street
Vancouver, BC V7Y 1H2
Canada
604 643-7400
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APPENDIX II APPENDIX II APPENDIX II APPENDIX II –––– RESPONSIBILITY STATEMENTRESPONSIBILITY STATEMENTRESPONSIBILITY STATEMENTRESPONSIBILITY STATEMENT
RESPONSIRESPONSIRESPONSIRESPONSIBILITY STATEMENTBILITY STATEMENTBILITY STATEMENTBILITY STATEMENT
I have read Canaccord Genuity’s Code of Business Conduct & Ethics Programme.
I understand the Code’s contents and accept my obligation and responsibility for upholding
Canaccord’s high standards of ethical conduct and regulatory compliance.
Name: _____________________________________
Signature: _____________________________________
Department: _____________________________________
Location: _____________________________________