Zero Harm Values, Actions & Beliefs

Zero Harm Values, Actions & Beliefs

Towards a Safer Future

Safe Today – Safer Tomorrow

Paul Williams MBASenior H+S Manager Qatar Rail

Qatar National Vision 2030

Four Pillars of Qatar National Vision 2030Human Development: Development of all its people to sustain a prosperous society.Economic Development: Development of a competitive and diversified economy capable of meeting the needs of, and securing a high standard of living for, all its people both for the present and for the future.

Social Development: Development of a just and caring society based on high moral standards, and capable of playing a significant role in global partnerships for development.

Environmental Development: Management of the environment such that there is harmony between economic growth, social development and environmental protection.

A Message from Our MD - CEO______________________________________________

Here at Qatar Rail we truly value all of our staff, including those working on behalf of our programme partners across the Qatar Rail Development Program (QRDP).

The health, welfare and safety of all these people is fundamental and critical to ensuring the overall success of the QRDP and for the development of Qatar as a country.

I and my executive and senior management team are fully committed to our vision of Zero Harm and we will ensure that the highest priority is given to the management of health and safety.

The Zero Harm Standard sets out our expectations for the planning and execution of a safe and healthy work environment. We expect everyone involved to embrace our vision of Zero Harm and work with us to ensure our projects are delivered safely and without serious injury to personnel.

Eng Abdulla Al SubaieMD & Chief Executive Officer Qatar Rail



Project Overview Video

Qatar Rail – The Big Numbers

21 tunnel boring machines in 2015 – Guinness Record!

3 metro lines & 1 tram line in construction

56,000 workers from 22 nationalities

75 driverless 3 car train sets

37 Stations in construction

1 World Cup….in 2022

Zero Harm at all times

Construction to Rail Operations by 2020

Zero Harm Standard

A Zero Harm Standard has been developed and approved for use on the QR project by the MD-CEO

Qatar Rail staff and all program partners are expected to fully support & commit to the philosophy of Zero Harm.

Zero Harm is not simply a statement but a frame of mind & a journey where everyone must play their part



Zero Harm Values & Vision

Qatar Rail’s vision for Zero Harm is to ‘prevent injury and ill-health to all of our staff, programme partners, members of the general public and our customers’.

Our ethos is that that “health and safety is to be foremost in everything that we do” and that “everyone has the right to go home safely and without any injuries or ill health at the end of each day”.



Zero Harm Beliefs Our guiding principles for achieving Zero Harm include:

• Health and safety are values that shall not be compromised

• We truly believe that all accidents are preventable

• Health and safety must be led from the top, down

• Everyone has a responsibility for their own health and safety and that of others

• Positive behaviours are to be reinforced and negative behaviours are to be challenged

• Hazards that pose a risk to health, safety are unacceptable and shall be mitigated and reduced

• Everyone has the ‘right to STOP’ work’ or to stop others from working if it is unsafe, without fear of any action or consequences being taken against that person



Definitions

Zero Harm is simply defined as:

• Zero fatalities

• Zero injuries

• Zero harm to health

• Zero harm to the environment

• Reducing other significant and minor injuries to as low as reasonably practicable



Zero Harm Actions

Zero Harm

Working Environment

PeopleSystems

Organisation

All staff, contractors & partners are required to adopt Zero Harm

Contractor program's such as Beyond Zero, Zero Accidents etc may be used as long as they meet Zero Harm Standards



Further details of these are shown in the next few slides

Zero Harm Health Examples

Organisational Values

H&S Culture

• Common vision from

everyone

• The way we do things round

here

• Personal and organisational

values, attitudes, behaviours

• Levels of competence and

the way we behave

H&S Leadership

• Starts at the very top

• It about what people DO

rather that what they SAY

• Visibly demonstrate

importance of H&S

• Communicating and setting a

personal example

• Actively seek opportunities

to be involved

• Regular monitoring

performance

• Recognise good performance

Organisation Health & Safety

CultureLeadership Committment Communications Consultation

H&S Commitment

• Management’s efforts to

show health and safety is a

top priority

• Lead by example

• Regular visits and

engagement with workforce

• Seen to stop unsafe activities

to resolve issues

H&S Communication&

Consultation

• Effective written and oral

communications

• Communicate in native

language

• Use of various medias

• Active participation of

employees, two-way process

Organizational Leadership

• Carry out an Annual Climate Survey

• Establish H&S Committee Meetings

• Directors hold regular Town Hall Meetings

to keep everyone informed

• Introduce a Construction Managers H&S

Forum

• Produce and publish annual H&S Report

Organisation Health & Safety

CultureLeadership Commitment Communications Consultation

Qatar Rail Systems

HSMS

• OHSAS 18001

• Qatar Rail CMS

• Program Partner HSMS, self-

regulating

• Assessed by audit

SystemsHealth & Safety Management

SystemLegal Compliance Planning & Controls

Measuring Performance

Legal Compliance

• All work undertaken in

compliance with legislation

• QCS 2014

• Construction H&S Standards

• Local and International

Standards

Planning & Controls

• Effective planning

• Plans implemented

• Suitable and sufficient risk

assessment

• Risks controlled (ALARP and

hierarchy of controls)

• Method statement for all

significant activities (no MS -

No Work)

• Briefed/communicated


• Proactive including daily

monitoring, inspections,

assessments and audits

• Reactive involves looking at

what went wrong such as

accident investigations and

other failures, lessons learnt

• Management Review

Qatar Rail Systems

• Have competent persons who are able to

investigate incidents and identify root causes

• Report and enter accidents and incidents in

accordance with set procedures

• Manage incidents effectively and close out

recommendation in required timescales

• Hold 6 monthly management reviews and

develop new objectives and targets

SystemsHealth & Safety Management

SystemLegal Compliance Planning & Controls


People Make the Difference

People Competency & Training Behaviour Health & Wellness Welfare

Training & Competency

• Training Needs Analysis

• Training Programme

• New Starter Programme

• Tunnel Inductions

• Leadership and Supervisory

Training

• Behavioural Safety Training

• Specialised and TBT Training

Behaviours

• Focus on behavior

• Stress encouragement rather

than punishment

• Reinforce correct behaviours

• BBS

Health & Wellness

• Fitness to work

assessments

• Identify pre-existing

conditions

• Health assessments and

monitoring

• Health Surveillance

• Health Education

Worker Welfare

• Compliance with Migrant

Worker Welfare Standard

• Inspections and Audits

• Recreational Facilities

People are the Difference

• Establish H&S Champions (non H&S staff)

• Ensure risk assessments identify health

risks

• Develop arrangements to ensure workers

are suitably protected during extremes

summer temperatures

• Introduce a health education programme

• Ensure worker welfare inspections and

audits

People Competency & Training Behaviour Health & Wellness Welfare

Working Environments 1

Physical Site & Work

Areas

• Sites must be secure

against unauthorised

personnel

• Good access/egress

• Suitable protection

provided at open edges,

floor and wall openings

• Proper storage of

materials and the disposal

of waste

• Site well laid out

• Good housekeeping

• Sufficient lighting

• Regular monitoring and

inspections

Plant & Vehicles

• Inspection on entering site

and thereafter daily

• Test and examination

certificates

• Operator have licenses

• Segregate people from

machines

• Avoid reversing where

possible

Tools & Equipment

• Operated by persons who

have been trained

• Installed by a competent

person

• inspected before use and

every 3 months

• Fitted with suitable guards

and interlocks

Working Environment Physical Sites Plant & Vehicles Machinery & Equipment Tools

Working Environments 2

Working Environment Physical Sites Plant & Vehicles Machinery & Equipment Tools

Remember the Basics – Innovate - Improve

Celebrate Zero Harm @ All Levels

Qatar Rail Safety Awards 2016 & 2017

Safety Awards are Good….Family First is Better

Paul Williams Qatar Rail

[email protected]

Documents

Zero Harm Values, Actions & Beliefs