Zita Mohd Fahmi Malaysian Qualifications Agency 1 · Executive Summary of ETP ... Zita Mohd Fahmi [email protected] Effective development of graduate attributes through appropriate

Zita Mohd FahmiMalaysian Qualifications Agency 1

The Statements The environment is fast changing and facing multitudes

of challenges -local, national and global level.

“The human capital situation in Malaysia is reaching acritical stage“

Higher educations system are increasingly seen as a keypolicy tool that can be utilised in the battle against avast array of society’s problem.”

“..power economic, social technological advancementthrough quality education.”

Central focus -- the students

The dependence on partnership working- legitimacy ofthe interests and responsibilities of all partners.

2Zita Mohd Fahmi Malaysian Qualifications Agency

Expectations of HEIs and Academics “that academics promotes “intellectual diversity” and

help a university’s primary goal of pursuit of truth, thediscovery of new knowledge through scholarship andresearch, and reasoned reason criticism of intellectualand cultural traditions, the teaching and developmentof students to help them become creative individualsand provide a pluralistic democracy and thetransmission of knowledge and learning to public atlarge”.

That HEIs provide the conducive environment forenhancement and sustainability of academicindependence and integrity


Strategies and Initiatives

Improve autonomy and accountability of educational institutions

Encourage R&D collaboration between institutes of higher learning and industry

Enhance English language proficiency

Deliver high quality education

Executive Summary of ETP

National Higher Education Strategies and Plans 2007-2020

Transforming higher education Legislative amendments –

addressing autonomy and governance

7 thrusts with current 23 CAP Projects-Code of Good Governance

Autonomy comes with accountability through various forms


The Three Corners of Accountability Triangle of Universities

Responding to National priorities, academic concern and market forces offers a challenge , not a choice for higher education.

. But “How to find a proper balance between governmental steering and institutional autonomy…to achieve academic excellence ”

Going for “Remote control?”

State priorities

Market forces

Academic concerns


HEIs Subjected to:Various Forms of Accountability i.e

Legal and policy requirements for compliance

Academic Quality Framework

External quality audits and accreditation

Market forces

Reputational rankings and rating

Performance budgeting and funding

Performance reporting –KPIs

National surveys

Employers Feedback

Students-Alumni Surveys

Surveys - My 3S6Zita Mohd Fahmi Malaysian Qualifications Agency

The GG Code – “The Key”

The Code provides for the establishment andimprovement of a good and effective governance.

Importance of academic governance ensuremaintenance and sustainability of quality ofacademic activities.

The accountability is enhanced through goodgovernance in policies, programs andprocedures that increases competitive ability,sustainability and nurtures a knowledge exchangeculture.

That quality is assured through proper measuresimplemented.


External Quality Assurance ’s Perspective To what extend EQA systems supports and enhance

Academic independence and integrity?

Managing quality is an evolutionary process –contextual changes (EQA and IQA)

• Recognised that only the higher educations systemthat can have a direct impact on the learningexperience of their students; whilst EQA maximisesthe probability of students quality learningexperience and awards of appropriate quality

MQA a shared responsibility and to balance thedemands of autonomy, flexibility andaccountability.”


The Academic Quality Framework

• Quality Standards of Professional bodies

• Standards of International bodies

• National Policies & Strategies

• Legislations

• Collaborations with foreign institutions & other external developments

MALAYSIAN

QUALIFICATIONS FRAMEWORK

QUALITY ASSURANCE STANDARDS PROGRAM-

COPPA/COPIA

INSTITUTION-VISION,

MISSION, AND STRATEGIES, POLICIES, &

SYSTEMS

PROGRAMME DISCIPLINE STANDARD PROGRAM/

GGP


MQA ..We Nurture Confidence

QUALITY ASSURANCE FRAMEWORK

1. MQF

2. Standards

Setting

3. Quality Audits

MQR-Reference

Centre

Internal Quality System (IQA) and External Quality Assurance (EQA)

International Practices & Collaborations

Clients and Stakeholders Involvement

Strategic alliances -Professional Bodies & Others

Expert Peer Review

General Public


EQA approach- Quality for fitness of specific purposes & sufficient autonomy

The focus: strengthening and enhancing institutional effectiveness & autonomy

Enhancement embraces assurance. “One cannot enhance without assuring”

Insistence on the integration of the Quality Wheel

Continuous Improvement is the quality mantra.

External impetus becomes less important once Quality wheel is spinning.

EQA Approaches Code of Practice for Institutional Audit (COPIA2009)


Quality Assurance Standards in COPPA and COPIA- Flexibility in applications

Requires a structure for effective institutional governance which includes an academic governance management structure (Area 8 COPIA)

Demands clear and communicated goals, strategies, policies, systems, processes and performance indicators (Area I)

Policies and systems for programme design –supported by market needs analysis, and delivery policies and institutional approval processes & compliance to the MQF (Area 2)

Policies and systems Student Enrolment and support services (Area 4)

Structure, policies and systems to ensure exercise of Academic Autonomy?

12

Zita Mohd Fahmi Malaysian Qualifications Agency

Appropriate policies and systems to ensure availability of adequate and appropriately qualified human resources and systems -academics, managements/governance and support staff (Area 5 & 8)

Policy and systems to ensure availability and access to adequate and appropriate educational infrastructure, resources for academic activities and financial autonomy (Area 6)

Clear and effective policies and procedures to regulate all academic activities

A robust and effective monitoring review and improvement (Area 7 & 9)

Active stakeholders participation & collaborations (key aspects)


Institution

The Quality Wheel-”evaluations”

Internal QMS

Mandatory Self Assessment

Practice

Institutional

overall audits

14

PROGRAMME APPROVAL

/ACCREDITATION PROCESS

Programmemonitoring and

review

Zita Mohd Fahmi Malaysian Qualifications Agency

Stakeholders &Peer

assessments,Site visits

PlanImplementMonitoringReview and

Improvement

The Power of Self Assessment (Self regulation?)

Purpose of SAR “….recognises HEP’s autonomy and responsibilities for quality;the diversity of HEP - a different approaches; ensures initiations and/or maintenance of Continuous Quality Improvement systems and production of information & material.”

“Critical self assessment is important … it helps the university to discover its own quality- helps to improve and enhance quality


Periodic Reviews by Key Actors

Quality ownership -activities of academics, programme level, dept. and institution What actions are we taking in relation to

this area?

Why were these actions taken?

How do we check their effectiveness-performance indicators?

Can we measure degree of achievement?

Can we improve further?

Clients and stakeholders participation

Other measures to check quality

Zita Mohd Fahmi Malaysian Qualifications Agency 16

Academic: Responsibilities & Integrity Faculty and Learners

The prime purpose of effective qualitymanagement- enhance the learningexperience of the students & safeguard thestandards of awards and other scholarlypursuits.

Quality teaching (& research-led teaching) enhance reflective learning - graduate attributes (innovative and creative workforce?)

Assurance of academic integrity-policies and rules for academics and students’ work


58 HEPs


Academic Performance Audit (APA)& Self Accrediting University

APA –the Mirror Approach – respecting autonomy

An area of concern - IQA all around robustness

4 Malaysian research universities & 4 foreign branch campuses (self accrediting of programmes)

Recognition of its robust internal processes and resources operating within the Policy and Quality Framework

Reflects on the changing role of EQA –withering away?


Zita Mohd Fahmi [email protected]

Effective development of graduate attributes through appropriate teaching and learning by committed institutions “lays the foundation for graduates as lifelong learners and significant lifelong contributors to the economy and their wider society.”

Thank You


Documents

Zita Mohd Fahmi Malaysian Qualifications Agency 1 · Executive Summary of ETP ... Zita Mohd Fahmi [email protected] Effective development of graduate attributes through appropriate